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apl
APL.com is the official website of APL, one of the world's leading shipping companies. The website serves as a comprehensive platform providing information on their services, solutions, and industry updates. With a clear and user-friendly interface, users can easily access details on APL's extensive global network, track shipments, and obtain accurate schedules. The website also highlights APL's commitment to sustainability and corporate responsibility. Furthermore, it offers online tools and resources for customers, including booking and tariff information, allowing them to efficiently manage their shipping needs. Overall, APL.com showcases the company's expertise, innovation, and dedication to delivering exceptional shipping solutions.
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EncryptedSite is Encrypted
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CountryHosted in France
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Latitude\Longitude48.8582 / 2.3387 Google Map
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Traffic rank#24,672 Site Rank
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Site age32 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#24,672
#24,672
Site age
32 yrs
32 yrs
Location
France
France
Popular Questions for apl
Newest job postings for apl
via Careers Opportunities In CMA CGM Group
posted_at: 2 days agoschedule_type: Full-time
APL, one of the world’s leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide. We provide container transportation through our international shipping network which combines high-quality intermodal operations with advanced technology, equipment and e-commerce. APL is part of the CMA CGM Group, a leading worldwide shipping group founded in 1978 by... Jacques R. Saade. CMA CGM has a global presence
APL, one of the world’s leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide. We provide container transportation through our international shipping network which combines high-quality intermodal operations with advanced technology, equipment and e-commerce. APL is part of the CMA CGM Group, a leading worldwide shipping group founded in 1978 by... Jacques R. Saade. CMA CGM has a global presence thanks to its numerous vessels calling various ports all over the world. CMA CGM has grown continuously, and has been constantly innovating to offer its clients new sea, land and logistics solutions. Headquartered in Marseilles, the Group has employees all over the world in hundreds of agencies. With over 160 years of experience, APL has the knowledge and the expertise to help our customers grow their businesses and negotiate in an increasingly complex and ever-changing global marketplace - whether that is venturing into new territories or growing in already developed markets.
This position will be responsible for day-to-day quality Customer Care within Government Customer Service Team. The Analyst for Government Customer care provides a foundation of problem solving, knowledge and expertise in front line interaction meeting customer needs as well as interaction with other locations and processes within APL. This position addresses problems requiring management level interaction; logistical analysis and empowerment. Duties include but are not limited applying problem solving/critical thinking to resolve customer needs, liaison internally and be knowledgeable/follow internal processes, as well as apply knowledge/expertise leading to customer resolution. In addition, Analyst is expected to maintain booking accuracy and meet ay set forth KPI’s or expectation. This position works closely with the DC Trade and Operations teams and CMA CGM Operations and Service Delivery teams.
Segments managed in this role can be one or more of the following: Military and Embassy Household Goods, Guam, Humanitarian Aid and US Flag Project Cargo.
Job Duties
• Provide problem resolution in several area of interaction by following processes and ensuring follow up; Including but not limited to: special cargo, terminals/APL and non-APL, truckers/vendors, rail operations, shipment monitoring, and documentation.
• Provides bookings consultation for vessel approvals with special cargo/fleet control, equipment approvals with equipment control, consulting customer, blocking bracing, terminal procedures and coordination with operations US/overseas.
• Maintain positive relationships with internal partners and external contacts under difficult conditions and negotiates the best solutions for APL and its customers by following processes and follow up to resolution.
• Takes initiative and acts as lead on projects. Sets tasks and priorities, delegates, as needed, and coordinates all aspects of multiple projects and makes recommendations on findings.
• Provides rates consultation in the areas of rate construction, rate negotiation and rate filling when required.
• Provides advanced knowledge of routine and alternative routes including use of multiple modes of transportation and a thorough knowledge of terminals.
• Makes decisions concerning cargo movements to achieve best alternative and most cost-effective solution with guidance of Trade.
Job Qualifications
• Bachelor's degree or equivilant combination of work experience and education.
• English language skills
• Preffereed logistics experience
APL is an Equal Opportunity Employer/Minorities/Female/Disabled/Protected Veteran/Gender Identity/Sexual Orientation.
Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at Applicant_Assistance@apl.com Show more details...
This position will be responsible for day-to-day quality Customer Care within Government Customer Service Team. The Analyst for Government Customer care provides a foundation of problem solving, knowledge and expertise in front line interaction meeting customer needs as well as interaction with other locations and processes within APL. This position addresses problems requiring management level interaction; logistical analysis and empowerment. Duties include but are not limited applying problem solving/critical thinking to resolve customer needs, liaison internally and be knowledgeable/follow internal processes, as well as apply knowledge/expertise leading to customer resolution. In addition, Analyst is expected to maintain booking accuracy and meet ay set forth KPI’s or expectation. This position works closely with the DC Trade and Operations teams and CMA CGM Operations and Service Delivery teams.
Segments managed in this role can be one or more of the following: Military and Embassy Household Goods, Guam, Humanitarian Aid and US Flag Project Cargo.
Job Duties
• Provide problem resolution in several area of interaction by following processes and ensuring follow up; Including but not limited to: special cargo, terminals/APL and non-APL, truckers/vendors, rail operations, shipment monitoring, and documentation.
• Provides bookings consultation for vessel approvals with special cargo/fleet control, equipment approvals with equipment control, consulting customer, blocking bracing, terminal procedures and coordination with operations US/overseas.
• Maintain positive relationships with internal partners and external contacts under difficult conditions and negotiates the best solutions for APL and its customers by following processes and follow up to resolution.
• Takes initiative and acts as lead on projects. Sets tasks and priorities, delegates, as needed, and coordinates all aspects of multiple projects and makes recommendations on findings.
• Provides rates consultation in the areas of rate construction, rate negotiation and rate filling when required.
• Provides advanced knowledge of routine and alternative routes including use of multiple modes of transportation and a thorough knowledge of terminals.
• Makes decisions concerning cargo movements to achieve best alternative and most cost-effective solution with guidance of Trade.
Job Qualifications
• Bachelor's degree or equivilant combination of work experience and education.
• English language skills
• Preffereed logistics experience
APL is an Equal Opportunity Employer/Minorities/Female/Disabled/Protected Veteran/Gender Identity/Sexual Orientation.
Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at Applicant_Assistance@apl.com Show more details...
via Esplanade Travel
posted_at: 2 days agoschedule_type: Full-timesalary: 56K a year
APL Logistics is now hiring Regional Warehouse Supervisor in Woodridge, IL 60517. View job listing details and apply now. APPL Hiring for Regional Warehouse SupervisorMUST BE ABLE TO TRAVEL Out of StateOverviewUnder the direction of an assigned General Manager the incumbent will work and travel throughout their assigned region at multiple sites during the year and be responsible to learn the daily operations customer requirements and daily activities
APL Logistics is now hiring Regional Warehouse Supervisor in Woodridge, IL 60517. View job listing details and apply now. APPL Hiring for Regional Warehouse SupervisorMUST BE ABLE TO TRAVEL Out of StateOverviewUnder the direction of an assigned General Manager the incumbent will work and travel throughout their assigned region at multiple sites during the year and be responsible to learn the daily operations customer requirements and daily activities of each facility Duties will include all the typical functions of a Warehouse Supervisor including personnel scheduling supervision proper and safe utilization of equipment As the Regional Warehouse Supervisor the incumbent will be required to cover for other Supervisors while on time off fill critical gaps in staffing during peak periods and for general coverage purposes to support regional facilities at the direction of their assigned General Manager based on regional needs and prioritiesAdditionally within the scope of this positions... responsibilities the incumbent must apply the APL Logistics Continuous Improvement ACI Model among other tools for operational efficiency to improve business processes increase proficiency and increase efficiency through waste elimination while at the same time meeting corporate values and objectivesResponsibilitiesThis position is responsible for but not limited to the followingPeople Management Provides on-going training and orientations to ensure compliance with Company requirements and policies Work with sites to recommend personnel actions hirefirepromotionsincreases Use well documented corrective disciplinary measures in a timely manner as applicable Assists in ensuring direct and indirect reports receive frequent feedback on performance including an assessment of performance in the first 90 days and a formal performance review on an annual basis thereafter Maintain an environment of development and recognition Coordinate scheduling of personnel to ensure proper staffing in order to receive and distribute productsmaterials at the facility in a productive and cost-effective manner Monitor attendance tardiness etc that impact productivityShipping and Receiving Coordinate the unloading of all shipments using established procedures Verify accuracy of all inboundoutbound shipments Ensure all damaged product reports andor documentation is complete and filed appropriately Complete daily and hourly tracking of load status and scheduled departures Prepare and generate warehouse productivity reports for managementStorage and Inventory Control Controls cycle counts to ensure accurate and fully reported Monitors product disposition Assists in physical inventories Inspects damaged cartons for concealed damage to product and documents accordinglySafety Sanitation and Security Promotes and maintains a safety awareness program Schedules and conducts safety meetings ensures all required safety measures are in place and that the facility is in compliance with all federal and state regulations Ensures all subordinates meet training requirements and comply with CT-PAT regulations and Security policies Follows rigid housekeeping and sanitation policiespractices by applying the 5S Lean methodology to sustain a safe clean and orderly facilityProcess Improvement Apply the APL Logistics Continuous Improvement ACI Model to improve business process increase proficiency and cost savings and eliminate waste to ensure facility meets or exceeds budgetKey Results Apply 5S Lean methodology using a structured 5 step approach to designing attaining and maintaining a high level of housekeeping and work process organization thereby creating and sustaining a safe clean and orderly facility Ensure the direct and indirect reports are in compliance with all Federal and State OSHA and Company Safety requirements and maintain an injury amp accident-free work environmentQualifications - ExternalQualifications College degree or equivalent education and experience Minimum 2 year in lead or supervisory position in warehousing Familiarity with warehouse management and operations including use and maintenance of equipment Knowledge of inventory control management and distribution service operations Ability to effectively schedule labor and carriers Ability to train and enforce company safety programs as it relates to OSHA regulations and company safety standards Computer PC and software knowledge Forklift certified Solid command of English both written and verbal Attention to detail Proven ability to multi task and meet multiple deadlines Strong interpersonal and leadership skills Ability to effectively interact and communicate with a diverse workforceAdditional Knowledge Skills and Abilities Some college coursework preferred 2-3 years of previous warehouse experience preferred Ability to frequently travel and meet all travel requirements Spanish speaking a plus Teamwork - showing a commitment to teamwork and collaboration Respect - extending dignity and respect to all people Integrity - fostering trust and a positive work environment Innovation - bringing creativity to the workplace Customer Focus - achieving Company department and personal goals through a strong customer focusThe typical salary range for this position is 56749 - 70000The actual salary offer will take into account multiple factors including skills experience education and location Please note that the salary details listed in role postings reflect the base salary only not total compensation which includes bonus and benefitsJob Type Full-timePay 5600000 - 7000000 per yearBenefits 401k 401k matching Dental insurance Employee discount Health insurance Paid time off Tuition reimbursement Vision insuranceSchedule 10 hour shift Monday to FridayAbility to commuterelocate Woodridge IL 60517 Reliably commute or planning to relocate before starting work RequiredWork Location In person
Show more details...
via Careers Opportunities In CMA CGM Group
posted_at: 26 days agoschedule_type: Full-time
APL, one of the world’s leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide. We provide container transportation through our international shipping network which combines high-quality intermodal operations with advanced technology, equipment and e-commerce. APL is part of the CMA CGM Group, a leading worldwide shipping group founded in 1978 by... Jacques R. Saade. CMA CGM has a global presence
APL, one of the world’s leading ocean carriers, offers more than 90 weekly services and call ports in over 50 countries worldwide. We provide container transportation through our international shipping network which combines high-quality intermodal operations with advanced technology, equipment and e-commerce. APL is part of the CMA CGM Group, a leading worldwide shipping group founded in 1978 by... Jacques R. Saade. CMA CGM has a global presence thanks to its numerous vessels calling various ports all over the world. CMA CGM has grown continuously, and has been constantly innovating to offer its clients new sea, land and logistics solutions. Headquartered in Marseilles, the Group has employees all over the world in hundreds of agencies. With over 160 years of experience, APL has the knowledge and the expertise to help our customers grow their businesses and negotiate in an increasingly complex and ever-changing global marketplace - whether that is venturing into new territories or growing in already developed markets.
DESCRIPTION
On a contract basis for transpacific cargo moving under a CMA CGM bill of lading, this position serves as the customer interface for issues involving the tactical movement of export refrigerated cargo. This includes processing bookings, providing status updates, and other customer service inquiries. The primary interface with internal and external customers is via email; however, phone communication is required, necessitating the need for both verbal and written communication skills. This role works in a team environment, handling issues for customers in the United States.
ACCOUNTABILITIES
1. Provide rate information to customers accurately and timely. This involves contract lookup while customer is on the phone and requesting bookings from customer or communicating to appropriate internal functions.
2. Identify and promptly communicate problems to management for resolution.
3. Courteously and accurately respond to customer questions about service contracts and/or tariffs. Includes ability to navigate through various tariff rules and footnotes and apply the information to commodity look-ups.
4. When customer calls to make a booking, follow process to meet customer’s booking needs. This includes confirming space and equipment capacity, applicable rate as well as a summation of the order in the format of the customer’s choice.
5. Assist customers in changing the status of their bookings/shipments, including canceling, rolling, advancing, splitting, consolidating, diverting or returning.
6. Answer customer and trucker booking and equipment availability inquiries.
7. Provide accurate information to customers by reviewing and interpreting systems generated data as well as taking into account other sources of information that may be relevant to the customer inquiry.
8. Process diversions as directed or authorized based on external request or internal need
9. Adjust invoicing as required to reflect value added service (VAS) additionals and other assessorials.
10. Courteously and accurately respond to customer questions about freight charges, as well as payment status.
11. Courteously and accurately respond to customer questions about container free time and associated charges.
12. Recognize customer dissatisfaction and take authorized action to address and resolve it.
13. Recognize and promptly report all data, service or customer information integrity issues.
14. Other duties as directed.
QUALIFICATIONS
1. High school degree or equivalent required.
2. 2+ years of previous customer service experience required.
3. Typing 35 wpm (proficiency to be tested).
4. Must possess excellent performance skills in the following areas: Commitment to task Coping Tolerance of ambiguity Interaction Versatility
5. Must possess and demonstrate a self-confident, outgoing, professional service-oriented demeanor and the ability to handle customers via telephone with appropriate tone, diction and enthusiasm.
6. Must possess dependability.
7. Must possess a proven high-level performance record.
8. Proficiency in Microsoft Office, including Word, Excel, Power Point and Outlook.
9. Must have flexibility to work any shift from 7 a.m. to 7 p.m.
10. For Internal candidates: Minimum three-year work relevant transportation experience (including 6 months experience involving direct customer interaction) combining any three of the following areas: International Tariffs Ocean Documentation Equipment Freight Cashier Sales/Customer Service Operations Logistics Cargo Delivery Must demonstrate an acceptable level of knowledge in each area. Equivalent training in the Customer Service Center may be substituted for the above.
11. Excellent attendance record during the past 12 months.
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES 1. Bachelor’s degree or some college coursework preferred. 2. Experience in the transportation industry is preferred. 3. Experience in team-based environment and Quality tools and techniques preferred.
KEY COMPETENCIES 1. Teamwork 2. Respect 3. Integrity 4. Innovation 5. Customer Focus
APL is an Equal Opportunity Employer/Minorities/Female/Disabled/Protected Veteran/Gender Identity/Sexual Orientation.
Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at Applicant_Assistance@apl.com Show more details...
DESCRIPTION
On a contract basis for transpacific cargo moving under a CMA CGM bill of lading, this position serves as the customer interface for issues involving the tactical movement of export refrigerated cargo. This includes processing bookings, providing status updates, and other customer service inquiries. The primary interface with internal and external customers is via email; however, phone communication is required, necessitating the need for both verbal and written communication skills. This role works in a team environment, handling issues for customers in the United States.
ACCOUNTABILITIES
1. Provide rate information to customers accurately and timely. This involves contract lookup while customer is on the phone and requesting bookings from customer or communicating to appropriate internal functions.
2. Identify and promptly communicate problems to management for resolution.
3. Courteously and accurately respond to customer questions about service contracts and/or tariffs. Includes ability to navigate through various tariff rules and footnotes and apply the information to commodity look-ups.
4. When customer calls to make a booking, follow process to meet customer’s booking needs. This includes confirming space and equipment capacity, applicable rate as well as a summation of the order in the format of the customer’s choice.
5. Assist customers in changing the status of their bookings/shipments, including canceling, rolling, advancing, splitting, consolidating, diverting or returning.
6. Answer customer and trucker booking and equipment availability inquiries.
7. Provide accurate information to customers by reviewing and interpreting systems generated data as well as taking into account other sources of information that may be relevant to the customer inquiry.
8. Process diversions as directed or authorized based on external request or internal need
9. Adjust invoicing as required to reflect value added service (VAS) additionals and other assessorials.
10. Courteously and accurately respond to customer questions about freight charges, as well as payment status.
11. Courteously and accurately respond to customer questions about container free time and associated charges.
12. Recognize customer dissatisfaction and take authorized action to address and resolve it.
13. Recognize and promptly report all data, service or customer information integrity issues.
14. Other duties as directed.
QUALIFICATIONS
1. High school degree or equivalent required.
2. 2+ years of previous customer service experience required.
3. Typing 35 wpm (proficiency to be tested).
4. Must possess excellent performance skills in the following areas: Commitment to task Coping Tolerance of ambiguity Interaction Versatility
5. Must possess and demonstrate a self-confident, outgoing, professional service-oriented demeanor and the ability to handle customers via telephone with appropriate tone, diction and enthusiasm.
6. Must possess dependability.
7. Must possess a proven high-level performance record.
8. Proficiency in Microsoft Office, including Word, Excel, Power Point and Outlook.
9. Must have flexibility to work any shift from 7 a.m. to 7 p.m.
10. For Internal candidates: Minimum three-year work relevant transportation experience (including 6 months experience involving direct customer interaction) combining any three of the following areas: International Tariffs Ocean Documentation Equipment Freight Cashier Sales/Customer Service Operations Logistics Cargo Delivery Must demonstrate an acceptable level of knowledge in each area. Equivalent training in the Customer Service Center may be substituted for the above.
11. Excellent attendance record during the past 12 months.
ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES 1. Bachelor’s degree or some college coursework preferred. 2. Experience in the transportation industry is preferred. 3. Experience in team-based environment and Quality tools and techniques preferred.
KEY COMPETENCIES 1. Teamwork 2. Respect 3. Integrity 4. Innovation 5. Customer Focus
APL is an Equal Opportunity Employer/Minorities/Female/Disabled/Protected Veteran/Gender Identity/Sexual Orientation.
Alternative application methods are available for individuals who are unable to use or access our online application system. For assistance, please contact us at Applicant_Assistance@apl.com Show more details...
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