appspace

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • Latitude\Longitude
    34.0544 / -118.244    Google Map

  • Traffic rank
    #77,658 Site Rank

  • Site age
    21 yrs old

  • Site Owner information
    Whois info

Traffic rank
#77,658
Site age
21 yrs
Location
United States
Popular Questions for appspace
Newest job postings for appspace
via Greenhouse posted_at: 20 days agoschedule_type: Full-time
Your Role as a CSM: As a Customer Success Manager (CSM), you’ll be working closely with our customers, helping them drive adoption and ensure they realize Appspace’s full potential. Our ideal candidate will demonstrate a talent for developing strong, trusted relationships with customers, and the ability to identify opportunities to build on these partnerships... Appspace CSMs support and guide customers through their digital transformation journey, Your Role as a CSM:

As a Customer Success Manager (CSM), you’ll be working closely with our customers, helping them drive adoption and ensure they realize Appspace’s full potential. Our ideal candidate will demonstrate a talent for developing strong, trusted relationships with customers, and the ability to identify opportunities to build on these partnerships...

Appspace CSMs support and guide customers through their digital transformation journey, from planning to launch and beyond.

You’ll help our customers get the most from their Appspace investment, providing them with timely value propositions to help them grow and achieve their digital workplace goals.

A Day in the Life of a CSM:
• Build customer loyalty. Retention is key, and renewals are vital for this position – so you’ll need to keep track of product expiration dates and follow up to renew contracts
• Drive change management and adoption activities with key business and IT decision makers
• Manage and report the status, risk factors, and overall account health of every Appspace customer you’re responsible for
• Identify and generate upsell opportunities and encourage customers to upgrade their Appspace when the time is right
• Be an ambassador of Appspace’s Employee Experience (EX) vision, and develop strategies for aligning Appspace EX vision with your customers’ vision
• Map your customers’ business processes and identify areas where Appspace technology can streamline and improve those processes
• Keep detailed records of customer interactions and actions taken
• Onboard new customers and provide training on how to use Appspace
• Act as a customer advocate. You’ll be the voice of the customer within Appspace, but you’ll need to be skilled at mediating between customer requests and our company’s vision

What You’ll Need:
• 3-5 years proven experience as a change management consultant or O365 adoption consultant, ideally in the collaboration and communication space
• BSc/BA or MSc in Communications, Management or similar field (preferable)
• Excellent verbal and written communication skills in English
• Strong presentation skills and credibility with all levels, including C-level executives
• Excellent interpersonal skills, with the confidence to be an honest advocate, but willing to push back when needed
• Knowledge of the Microsoft technology stack (Viva, Teams, SharePoint and Office 365 in general)
• Awareness of the industry’s latest technology trends and applications.
• Technical aptitude and an ability to learn software programs
• The ability to meet and exceed proposed renewal rates and satisfaction metrics
• Comfortable working in a high-performing team and fast-paced environment, where uncertainty and pressure are par for the course
• A proactive approach: You’re a responsible and independent self-starter who takes initiative
• The ability to lead the customer to success. You can think strategically about both Appspace’s and the customer’s business and processes and adapt accordingly.
• A go-getter mentality: You’re eager to achieve success and find the people and information you need to achieve it
• Strong project management ability: It goes without saying that CSMs work closely with multiple partners – in sales, support, engineering and product teams. You need to know how to balance the tasks out and align the specific work with the right individuals in the teams
• Emotional empathy is a must. You need to be able to understand the customer’s point of view, but also our internal team’s point of view, and act as a product advocate

The Perks of Working for Appspace:

For all our US based team members, we offer a variety of benefits from competitive salaries, medical, dental and vision coverage, disability coverage, employer paid life insurance, mental health resources, 401(k) plan and a fully paid parental leave program.

Additional perks include:
• Generous PTO
• Flexible work schedules
• Remote work opportunities
• Paid company holidays
• 1/2 Day Fridays
• Appspace Quiet Fridays (No non-essential internal meetings scheduled)
• A casual dress work environment
Show more details...
via ZipRecruiter posted_at: 20 days agoschedule_type: Full-timework_from_home: 1
About Appspace: At Appspace, we're passionate about creating better work experiences for people everywhere, and we're looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you're at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and... be a part of a culture that's helping people everywhere About Appspace:

At Appspace, we're passionate about creating better work experiences for people everywhere, and we're looking for people that feel the same way. Our global office locations and flexible work culture help you work wherever and however you're at your best. Plus, we take the time to help you enjoy your work, build lasting connections, and grow your role. Join the Appspace team and... be a part of a culture that's helping people everywhere love where they work.

Your Role as a CSM:

As a Customer Success Manager (CSM), you'll be working closely with our customers, helping them drive adoption and ensure they realize Appspace's full potential. Our ideal candidate will demonstrate a talent for developing strong, trusted relationships with customers, and the ability to identify opportunities to build on these partnerships.

Appspace CSMs support and guide customers through their digital transformation journey, from planning to launch and beyond.

You'll help our customers get the most from their Appspace investment, providing them with timely value propositions to help them grow and achieve their digital workplace goals.

A Day in the Life of a CSM:
• Build customer loyalty. Retention is key, and renewals are vital for this position - so you'll need to keep track of product expiration dates and follow up to renew contracts
• Drive change management and adoption activities with key business and IT decision makers
• Manage and report the status, risk factors, and overall account health of every Appspace customer you're responsible for
• Identify and generate upsell opportunities and encourage customers to upgrade their Appspace when the time is right
• Be an ambassador of Appspace's Employee Experience (EX) vision, and develop strategies for aligning Appspace EX vision with your customers' vision
• Map your customers' business processes and identify areas where Appspace technology can streamline and improve those processes
• Keep detailed records of customer interactions and actions taken
• Onboard new customers and provide training on how to use Appspace
• Act as a customer advocate. You'll be the voice of the customer within Appspace, but you'll need to be skilled at mediating between customer requests and our company's vision

What You'll Need:
• 3-5 years proven experience as a change management consultant or O365 adoption consultant, ideally in the collaboration and communication space
• BSc/BA or MSc in Communications, Management or similar field (preferable)
• Excellent verbal and written communication skills in English
• Strong presentation skills and credibility with all levels, including C-level executives
• Excellent interpersonal skills, with the confidence to be an honest advocate, but willing to push back when needed
• Knowledge of the Microsoft technology stack (Viva, Teams, SharePoint and Office 365 in general)
• Awareness of the industry's latest technology trends and applications.
• Technical aptitude and an ability to learn software programs
• The ability to meet and exceed proposed renewal rates and satisfaction metrics
• Comfortable working in a high-performing team and fast-paced environment, where uncertainty and pressure are par for the course
• A proactive approach: You're a responsible and independent self-starter who takes initiative
• The ability to lead the customer to success. You can think strategically about both Appspace's and the customer's business and processes and adapt accordingly.
• A go-getter mentality: You're eager to achieve success and find the people and information you need to achieve it
• Strong project management ability: It goes without saying that CSMs work closely with multiple partners - in sales, support, engineering and product teams. You need to know how to balance the tasks out and align the specific work with the right individuals in the teams
• Emotional empathy is a must. You need to be able to understand the customer's point of view, but also our internal team's point of view, and act as a product advocate

The Perks of Working for Appspace:

For all our US based team members, we offer a variety of benefits from competitive salaries, medical, dental and vision coverage, disability coverage, employer paid life insurance, mental health resources, 401(k) plan and a fully paid parental leave program.

Additional perks include:
• Generous PTO
• Flexible work schedules
• Remote work opportunities
• Paid company holidays
• 1/2 Day Fridays
• Appspace Quiet Fridays (No non-essential internal meetings scheduled)
• A casual dress work environment

Disclaimer:

Appspace Inc. is an equal opportunity employer. All aspects of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training are decided based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion or belief, marital status, sex, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation, or related medical conditions), gender, gender identity and/or expression, genetic information, sexual orientation, family or parental status, veteran status, or any other status protected under federal, state, or local laws.

Appspace is committed to creating a diverse and inclusive workplace and does not tolerate discrimination or harassment of any kind
Show more details...
via LinkedIn schedule_type: Full-time
Founded in 2002 and headquartered in Dallas, TX, Appspace's platform helps organizations build an exceptional workplace experience with simple communication and space management tools. With offices in the US, UK, UAE, and Malaysia, plus remote experts in a dozen other countries, we provide global support to thousands of customers that trust us to help them communicate with their teams and... modernize their workplace experiences. As the Cloud Architect, Founded in 2002 and headquartered in Dallas, TX, Appspace's platform helps organizations build an exceptional workplace experience with simple communication and space management tools. With offices in the US, UK, UAE, and Malaysia, plus remote experts in a dozen other countries, we provide global support to thousands of customers that trust us to help them communicate with their teams and... modernize their workplace experiences.

As the Cloud Architect, you will play a key role in designing and implementing technology solutions to operate our cloud platform at scale. This includes building and deploying pipelines and automation, as well as instrumentation and monitoring of the live environments while providing guidance to leadership and the Cloud Engineering and Operations teams regarding new technologies and practices that can be employed to improve our cloud platform. This role is remote and can be located anywhere in the continental US.

Job Responsibilities:
• Design and implement cloud-based solutions with DevOps and automation principles in an agile environment
• Take ownership of key tactical architectural decisions within projects
• Produce clean, well-documented code, with embedded unit tests, following development standard methodologies
• Stay up-to-date on meaningful new technologies and produce thought leadership content to improve the teams operations
• Identify and advance technical project risks early to ensure successful outcomes
• Conduct POC work to validate proposed technical approaches and test new technologies

Job Requirements:
• BA/BS degree in Computer Science, Engineering, Information Systems, Mathematics or related technical field, or equivalent practical experience
• 4+ years of experience building stateless, scalable applications in Google Cloud Platform, Amazon Web Services, or Azure.
• Experience recommending cloud application patterns to clients in all development scenarios
• Experience writing software in one or more languages such as NodeJS, Python, PHP, C#, Java or similar
• Familiarity with microservice architectures
• Familiarity with container services including Kubernetes and Docker
• Experience with Gitflow and Scrum development processes preferred
• Experience with ORM technologies Hibernate, EntityFramework, Mongoose ODM

Appspace Inc. is an equal opportunity employer. All aspects of employment, including recruiting, hiring, placement, promotion, termination, compensation, and training are decided based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion or belief, marital status, sex, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy (including childbirth, lactation, or related medical conditions), gender, gender identity and/or expression, genetic information, sexual orientation, family or parental status, veteran status, or any other status protected under federal, state, or local laws. Appspace is committed to creating a diverse and inclusive workplace and does not tolerate discrimination or harassment of any kind
Show more details...
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