Home 
How Blumble Works 
Search Algorithm 
Your Privacy 
About 
Facebook
Twitter
Blog
assurant
Assurant.com is a leading global provider of insurance products and related services. The website offers a wide range of insurance options for homes, cars, and electronics, as well as protection plans for businesses and individuals. Assurant's commitment to customer service and innovative solutions sets them apart in the insurance industry. With a focus on providing peace of mind and financial protection for their clients, Assurant's website is user-friendly and informative, making it easy for customers to find the right insurance products for their needs.
-
EncryptedSite is Encrypted
-
CountryHosted in United States
-
CityNew York, New York
-
Latitude\Longitude40.7055 / -74.005 Google Map
-
Traffic rank#63,972 Site Rank
-
Site age25 yrs old
-
Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#63,972
#63,972
Site age
25 yrs
25 yrs
Location
United States
United States
Popular Questions for assurant
Newest job postings for assurant
via Jooble
posted_at: 20 days agoschedule_type: Full-time
Assurant's shipping insurance agency in the West San Fernando Valley is looking for a full-time claims representative that is disciplined, persistent, and willing to learn.
We offer shipping insurance coverage (inland marine) for packages shipped via UPS, FedEx, the USPS and most major shipping carriers. Our rates are at a discount to the carrier rates and the claims process is completely online... and processed quickly. We are a small, casual inside
Assurant's shipping insurance agency in the West San Fernando Valley is looking for a full-time claims representative that is disciplined, persistent, and willing to learn.
We offer shipping insurance coverage (inland marine) for packages shipped via UPS, FedEx, the USPS and most major shipping carriers. Our rates are at a discount to the carrier rates and the claims process is completely online... and processed quickly. We are a small, casual inside sales agency without walk-in traffic.
We are looking for candidates who are VERY ORGANIZED and have experience dealing with customers via the telephone & email. You must be able to manage emails, faxes, and inbound mail and keep it all organized and accounted for. This position requires someone who is a self starter and does not need to be micro managed. You will be dealing directly with customers regarding their shipping insurance claims and manage the entire process from filing to completion. In addition to claims processing this position will support general customer inquiries. This position relies on being organized and being in contact with customers. Computer and internet experience is a must.
What will be my duties and responsibilities in this job?
Process and manage large amount of incoming and current claims.
Communicate with customers regarding open claims.
Discuss claims & file claims with the shipping companies, such as UPS & FedEx.
Answer claims inquiries via email, live chat, and telephone.
Answer customer support questions.
What are the requirements needed for this position? Customer service experience and ability to manage potentially irate customers.
Ability to articulate using email and phone.
Ability to multi task and stay organized.
Proficient in Microsoft Office applications (Word, Excel, Outlook).
QuickBooks experience a plus.
Proficient using the Internet for research.
Email communication pro.
Reliable transportation.
Superb attendance record a must.
High School diploma or higher.
An active California P&C Insurance license is preferred, but not mandatory.
This will be a hybrid position with the ideal candidate living within distance to our Woodland Hills, CA location.
Pay Range:
$19.45 - $31.11
The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
We work with the world's top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures and backgrounds. But we're united by our enduring values of common sense, common decency, uncommon thinking and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive.
Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn't mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions Show more details...
We offer shipping insurance coverage (inland marine) for packages shipped via UPS, FedEx, the USPS and most major shipping carriers. Our rates are at a discount to the carrier rates and the claims process is completely online... and processed quickly. We are a small, casual inside sales agency without walk-in traffic.
We are looking for candidates who are VERY ORGANIZED and have experience dealing with customers via the telephone & email. You must be able to manage emails, faxes, and inbound mail and keep it all organized and accounted for. This position requires someone who is a self starter and does not need to be micro managed. You will be dealing directly with customers regarding their shipping insurance claims and manage the entire process from filing to completion. In addition to claims processing this position will support general customer inquiries. This position relies on being organized and being in contact with customers. Computer and internet experience is a must.
What will be my duties and responsibilities in this job?
Process and manage large amount of incoming and current claims.
Communicate with customers regarding open claims.
Discuss claims & file claims with the shipping companies, such as UPS & FedEx.
Answer claims inquiries via email, live chat, and telephone.
Answer customer support questions.
What are the requirements needed for this position? Customer service experience and ability to manage potentially irate customers.
Ability to articulate using email and phone.
Ability to multi task and stay organized.
Proficient in Microsoft Office applications (Word, Excel, Outlook).
QuickBooks experience a plus.
Proficient using the Internet for research.
Email communication pro.
Reliable transportation.
Superb attendance record a must.
High School diploma or higher.
An active California P&C Insurance license is preferred, but not mandatory.
This will be a hybrid position with the ideal candidate living within distance to our Woodland Hills, CA location.
Pay Range:
$19.45 - $31.11
The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
We work with the world's top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures and backgrounds. But we're united by our enduring values of common sense, common decency, uncommon thinking and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we'll bring you a place where you can thrive.
Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.
Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn't mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world's leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions Show more details...
via Talentify
posted_at: 8 days agoschedule_type: Full-timesalary: 82.2K–137K a yearwork_from_home: 1
The Program Manager Specialist plays a leading role in realizing the strategic goals of the Assurant Global Automotive division. Responsible to drive successful, on-time strategic program and product initiatives, the person in this role will be engaged in work that is transformational to our business. While partnering with internal and external stakeholders including (but not limited to) Product... Development, Sales, Customer Experience, Marketing,
The Program Manager Specialist plays a leading role in realizing the strategic goals of the Assurant Global Automotive division. Responsible to drive successful, on-time strategic program and product initiatives, the person in this role will be engaged in work that is transformational to our business. While partnering with internal and external stakeholders including (but not limited to) Product... Development, Sales, Customer Experience, Marketing, Client Services, IT, clients and vendors, the Program Manager Specialist drives successful and on-time delivery of programs supporting Global Automotive’s key strategic goals.
What will be my duties and responsibilities in this job?
• Lead the execution and adoption of large scale, strategic initiatives or ongoing client & product program implementations, enhancements, or program changes.
• Manage program-related change management plans, processes, and process re-designs in partnership with Global Auto leaders to ensure alignment by all stakeholder teams, leaders, product owners, and constituents.
• Central point of contact for any/all program related questions, dashboards, roadmaps, and strategy for program initiatives. Create, track, distribute roadmaps and timelines in a cadence aligned to the program requirements. Create a central point for storing documentation (One Drive, SharePoint)
• Manage the program requirements and scope, effectively controlling all aspects of the project or program throughout its lifecycle (i.e. goal definition, business case, project planning, project execution, project completion).
• Coordinate and lead cross-functional support teams e.g. Customer Care, Customer Experience (CX), User Experience (UX), Claims Operations, Legal, Privacy, Risk & Compliance, Marketing, Digital, IT, etc. to ensure successful launches and all required and expected tasks and actions are completed on time.
• Provide direction and ongoing communications to the cross functional teams responsible for the various aspects of your assigned project or program
• Act as primary contact point for Stakeholders & directly communicate with Client Representatives as needed.
• Provide thought-leadership in internal and external design planning by leveraging subject matter expertise in relevant automotive or commercial equipment warranty products and/ or relevant business systems
• Drive new implementation adherence to governmental and company compliance practices.
• Regularly collect and communicate project information and status from cross-functional teams, stakeholders, by creating and distributing status reports, dashboards, KPI; establish or participate in steering committees as needed to report out on assigned projects/portfolio, follow-up on project meeting action items and escalate risks.
• Identify, escalate, document & drive resolution of program risks when needed to ensure program delivery.
• Develop, maintain, and adhere to defined project/process/product methodologies and manage project documentation (ex. IT work requests, minutes, charter, vision, org charts, action logs, risk/issue logs, status reports).
• Establish a transition plan to necessary support teams post-launch (account executive, operations, etc)
• Ensure client program requirements are met and services are delivered.
• Assist in meeting operational, financial and client goals expected by program.
What are the requirements needed for this position?
• 3-5 years of program management or experience leading large scale projects or programs in a business services environment.
• Strong understanding of warranty products and services.
• Strategic thinking and problem-solving ability; adaptability to shifting priorities & align activities/priorities to meet organizational goals.
• Professional business judgment and strong collaborative style.
• Experience implementing large scale product launches, client programs or strategic initiatives which require broad cross functional collaboration.
• Excellent organizational skills and the ability to track and balance multiple priorities.
• Ability to work independently, prioritize, and maintain responsiveness and accountability.
• Strong interpersonal skills with the ability to build rapport and collaboration among cross-functional virtual teams.
• Ability to process complex time sensitive data and information from multiple sources, make quick but educated decisions based on data, and to effectively communicate the related actions to a broad audience driving decisions needed to move forward.
• Experience in communicating with management and teams at all levels.
• Ability to respond effectively to clients, employees and management and handle sensitive and/or confidential communications.
• Requires a high level of skill in both oral and written communication and the ability to effectively present ideas and information.
• Ability to develop and execute longer-range project plans and schedules to complete complex projects or new solution/product development.
• Attention to detail, follow-up skills, strong collaboration style and business judgment
• Fluency in Microsoft Office, including Teams, Word, Excel, PowerPoint and Project.
• Bachelor’s Degree or equivalent experience
What other skills/experience would be helpful to have?
• Experience working in an Agile development environment
• Knowledge and experience in extended service contracts, and/or the insurance industry
• Understanding of the automotive service industry and emerging trends desired.
• Knowledge and experience with SalesForce a plus.
How much should I expect to travel?
• 10% travel as needed
#LI-Remote
Pay Range:
$82,200.00 - $137,400.00
The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive.
Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com . For benefit information outside the U.S., please speak with your recruiter.
Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn’t mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions Show more details...
What will be my duties and responsibilities in this job?
• Lead the execution and adoption of large scale, strategic initiatives or ongoing client & product program implementations, enhancements, or program changes.
• Manage program-related change management plans, processes, and process re-designs in partnership with Global Auto leaders to ensure alignment by all stakeholder teams, leaders, product owners, and constituents.
• Central point of contact for any/all program related questions, dashboards, roadmaps, and strategy for program initiatives. Create, track, distribute roadmaps and timelines in a cadence aligned to the program requirements. Create a central point for storing documentation (One Drive, SharePoint)
• Manage the program requirements and scope, effectively controlling all aspects of the project or program throughout its lifecycle (i.e. goal definition, business case, project planning, project execution, project completion).
• Coordinate and lead cross-functional support teams e.g. Customer Care, Customer Experience (CX), User Experience (UX), Claims Operations, Legal, Privacy, Risk & Compliance, Marketing, Digital, IT, etc. to ensure successful launches and all required and expected tasks and actions are completed on time.
• Provide direction and ongoing communications to the cross functional teams responsible for the various aspects of your assigned project or program
• Act as primary contact point for Stakeholders & directly communicate with Client Representatives as needed.
• Provide thought-leadership in internal and external design planning by leveraging subject matter expertise in relevant automotive or commercial equipment warranty products and/ or relevant business systems
• Drive new implementation adherence to governmental and company compliance practices.
• Regularly collect and communicate project information and status from cross-functional teams, stakeholders, by creating and distributing status reports, dashboards, KPI; establish or participate in steering committees as needed to report out on assigned projects/portfolio, follow-up on project meeting action items and escalate risks.
• Identify, escalate, document & drive resolution of program risks when needed to ensure program delivery.
• Develop, maintain, and adhere to defined project/process/product methodologies and manage project documentation (ex. IT work requests, minutes, charter, vision, org charts, action logs, risk/issue logs, status reports).
• Establish a transition plan to necessary support teams post-launch (account executive, operations, etc)
• Ensure client program requirements are met and services are delivered.
• Assist in meeting operational, financial and client goals expected by program.
What are the requirements needed for this position?
• 3-5 years of program management or experience leading large scale projects or programs in a business services environment.
• Strong understanding of warranty products and services.
• Strategic thinking and problem-solving ability; adaptability to shifting priorities & align activities/priorities to meet organizational goals.
• Professional business judgment and strong collaborative style.
• Experience implementing large scale product launches, client programs or strategic initiatives which require broad cross functional collaboration.
• Excellent organizational skills and the ability to track and balance multiple priorities.
• Ability to work independently, prioritize, and maintain responsiveness and accountability.
• Strong interpersonal skills with the ability to build rapport and collaboration among cross-functional virtual teams.
• Ability to process complex time sensitive data and information from multiple sources, make quick but educated decisions based on data, and to effectively communicate the related actions to a broad audience driving decisions needed to move forward.
• Experience in communicating with management and teams at all levels.
• Ability to respond effectively to clients, employees and management and handle sensitive and/or confidential communications.
• Requires a high level of skill in both oral and written communication and the ability to effectively present ideas and information.
• Ability to develop and execute longer-range project plans and schedules to complete complex projects or new solution/product development.
• Attention to detail, follow-up skills, strong collaboration style and business judgment
• Fluency in Microsoft Office, including Teams, Word, Excel, PowerPoint and Project.
• Bachelor’s Degree or equivalent experience
What other skills/experience would be helpful to have?
• Experience working in an Agile development environment
• Knowledge and experience in extended service contracts, and/or the insurance industry
• Understanding of the automotive service industry and emerging trends desired.
• Knowledge and experience with SalesForce a plus.
How much should I expect to travel?
• 10% travel as needed
#LI-Remote
Pay Range:
$82,200.00 - $137,400.00
The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive.
Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com . For benefit information outside the U.S., please speak with your recruiter.
Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn’t mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions Show more details...
via Talentify
posted_at: 8 days agoschedule_type: Full-timesalary: 60.7K–101K a yearwork_from_home: 1
As the Senior Account Manager, you will build and maintain existing business relationships with multiple clients. In addition, you will partner with the Account Executive and other internal stakeholders to understand and satisfy client needs. This will include collecting and analyzing data, customer challenges, and improving the overall client experience.
What will be my duties and... responsibilities in this job?
• Build and manage a portfolio
As the Senior Account Manager, you will build and maintain existing business relationships with multiple clients. In addition, you will partner with the Account Executive and other internal stakeholders to understand and satisfy client needs. This will include collecting and analyzing data, customer challenges, and improving the overall client experience.
What will be my duties and... responsibilities in this job?
• Build and manage a portfolio of clients, nurturing long-term relationships.
• Partner with internal cross-functional teams to understand customer goals and key performance metrics, focusing on ensuring operational excellence and strategic insight.
• Aggregate and analyzes data, develop data-driven recommendations, actions, and solutions, and monitor and manage through to completion.
• Provide ongoing exceptional service and timely resolution.
• Increase performance year-over-year within their assigned client by identifying client performance deficiencies within our product(s) and recognizing areas of opportunity to expand and improve business.
• Monitor the quality and service level agreement (SLA) adherence by reviewing post-implementation performance results to ensure integrity and adherence to client standards by analyzing and supporting internal and external stakeholders.
• Balancing client deliverables on multiple projects as well as internal obligations
• Point of contact for the clients assigned by addressing questions or concerns regarding operational standards to ensure effective services are aligned.
• Develop and execute market strategies for assigned customers and a secure commitment to continued customer satisfaction.
• The incumbent requires seasoned judgment, careful analysis, diagnosis, and creative approaches to address unique opportunities.
• Analyze client performance monthly, strategize, and coordinate weekly calls.
• Conduct Business reviews, maintain service level agreements, and scorecard monitoring, and provide alternative recommendations for improvement.
• Coordinate and prepare for the client’s vendor management team to facilitate onsite visits and audits as necessary.
What are the requirements needed for this position?
• Bachelor’s degree or equivalent experience.
• 3 years of experience in the mortgage loan servicing business or at a financial institution.
• 6 years of experience managing projects, including the ability to prioritize work and meet deadlines for multiple projects.
• Experience with building solid relationships with clients and strategies to achieve goals.
What other skills/experience would be helpful to have?
• Proven facilitation, organizational, prioritization, decision-making, and conflict resolution skills; ability to track and control activities in a fast-paced environment while managing multiple projects and tasks required.
• Experienced with collecting, tracking, and analyzing large amounts of data.
• Proven problem-solving skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.
What travel will be expected of me?
• You will be expected to travel up to 10%
#LI-Remote
Pay Range:
$60,700.00 - $101,100.00
The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive.
Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com . For benefit information outside the U.S., please speak with your recruiter.
Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn’t mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions Show more details...
What will be my duties and... responsibilities in this job?
• Build and manage a portfolio of clients, nurturing long-term relationships.
• Partner with internal cross-functional teams to understand customer goals and key performance metrics, focusing on ensuring operational excellence and strategic insight.
• Aggregate and analyzes data, develop data-driven recommendations, actions, and solutions, and monitor and manage through to completion.
• Provide ongoing exceptional service and timely resolution.
• Increase performance year-over-year within their assigned client by identifying client performance deficiencies within our product(s) and recognizing areas of opportunity to expand and improve business.
• Monitor the quality and service level agreement (SLA) adherence by reviewing post-implementation performance results to ensure integrity and adherence to client standards by analyzing and supporting internal and external stakeholders.
• Balancing client deliverables on multiple projects as well as internal obligations
• Point of contact for the clients assigned by addressing questions or concerns regarding operational standards to ensure effective services are aligned.
• Develop and execute market strategies for assigned customers and a secure commitment to continued customer satisfaction.
• The incumbent requires seasoned judgment, careful analysis, diagnosis, and creative approaches to address unique opportunities.
• Analyze client performance monthly, strategize, and coordinate weekly calls.
• Conduct Business reviews, maintain service level agreements, and scorecard monitoring, and provide alternative recommendations for improvement.
• Coordinate and prepare for the client’s vendor management team to facilitate onsite visits and audits as necessary.
What are the requirements needed for this position?
• Bachelor’s degree or equivalent experience.
• 3 years of experience in the mortgage loan servicing business or at a financial institution.
• 6 years of experience managing projects, including the ability to prioritize work and meet deadlines for multiple projects.
• Experience with building solid relationships with clients and strategies to achieve goals.
What other skills/experience would be helpful to have?
• Proven facilitation, organizational, prioritization, decision-making, and conflict resolution skills; ability to track and control activities in a fast-paced environment while managing multiple projects and tasks required.
• Experienced with collecting, tracking, and analyzing large amounts of data.
• Proven problem-solving skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of consumer behaviors and industry trends.
• Extensive, accurate product knowledge.
What travel will be expected of me?
• You will be expected to travel up to 10%
#LI-Remote
Pay Range:
$60,700.00 - $101,100.00
The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.
Helping People Thrive in a Connected World
We work with the world’s top brands to make smart devices simpler. Vehicles last longer. Homes more secure. Problems easier to solve. And we volunteer in communities all over the globe to help the world become a greener, better place. We come from a variety of countries, cultures and backgrounds. But we’re united by our enduring values of common sense, common decency, uncommon thinking and uncommon results. So connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive.
Learn more at jobs.assurant.com.
For U.S. benefit information, visit myassurantbenefits.com . For benefit information outside the U.S., please speak with your recruiter.
Our Culture Defined
Our unique culture is a big reason why talented people choose Assurant and why they tend to stay. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We believe that staying on top doesn’t mean sacrificing our values. We believe clarity of vision and a sense of purpose will carry us forward. And we take charge of our own success. We call it The Assurant Way.
Company Overview
Assurant is a leading global business services company that supports, protects and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products and other specialty products.
Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other characteristic protected by federal, state or local law in employment decisions Show more details...
Search trends for assurant
Norton safe Web