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via Inside Higher Ed Careers schedule_type: Full-time
Job Title: Program Coordinator Location: Albany State Rec. Location Regular/Temporary: Regular... Full/Part Time: Full-Time Job ID: 268371 About Us Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement Job Title: Program Coordinator
Location: Albany State Rec. Location
Regular/Temporary: Regular...
Full/Part Time: Full-Time
Job ID: 268371
About Us

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.
Location

Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111.
Job Summary

The Program manager will be Responsible for assisting the director with maintaining the overarching vision, strategy, and a theoretical background for the Center of Excellence for Community Engagement, including working across The University in identifying target audiences and outcomes, design and creation of new programs, liaison between The CECE, ASU and the community partnerships, department planning, organization of initiatives, the development, training and supervision of the Faculty, Staff and Students, and budget administration and financial productivity. The Program Manager of the CECE will actively participate and support in Center operation-based activities, meetings and decision-making.

Responsibilities
• Support strategic development of the CECE plan based on the review and assessment of current programs, initiatives, goals and objectives to promote and fulfill the objectives of the CECE grant and specifically build and maintain community partnerships.
• Assist the director and identified community partners with driving a social innovation thread across all programming by expanding access to and engagement in, inquiry, assessment for all audiences, and particularly for underserved communities in the greater Albany area.
• Support organizational assessment and monitoring of the current structure of the CECE to ensure that the department is operating efficiently and the structure best supports future initiatives
• Through audience research, support the creation and evaluation of new programs, as needed, to ensure the ongoing growth and development of identified program objectives.
• Support the director with the managing day-to-day operations of the CECE including management and oversight of the budgetary responsibilities, cultivation of community partners maintaining strong communication throughout all levels of employee, and ongoing leadership, guidance, and development.
• Support the development of a strong education and community outreach program and strive to develop partnerships, cultural competencies and programs that connect the increasingly diverse communities of Albany and surrounding areas with the CECE, ASU and its mission.
• Perform other duties as assigned

Required Qualifications

Bachelor¿s degree in Education, English or Organizational Management

Three years demonstrated skills in community engagement/outreach and organizational operations

Proven experience with identifying and developing audience-driven programs and evaluation- based outcomes

Excellent communication and organizational skills

Proposed Salary

Salary range will be $38,385 to $55,000
Contact Information

For more information or questions about a job posting, please contact the Office of Human Recourses at (229) 500-2026, or by email at hrasu@asurams.edu. For technical support, please call OneUSG Connect Support at (877) 251.2644, or by email at sscsupport@ssc.usg.edu.
Equal Employment Opportunity

Albany State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Albany State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at (229) 500-2026. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442
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via Inside Higher Ed Careers schedule_type: Full-time
Job Title: Enrollment Service Specialist Location: Albany State Rec. Location Regular/Temporary: Regular... Full/Part Time: Full-Time Job ID: 262030 Location Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111. Job Summary Under the general supervision of the Enrollment Job Title: Enrollment Service Specialist
Location: Albany State Rec. Location
Regular/Temporary: Regular...
Full/Part Time: Full-Time
Job ID: 262030
Location

Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111.
Job Summary

Under the general supervision of the Enrollment Services Center Manager, this position independently provides customer service for prospective, new, and continuing students.
Responsibilities
• Specifically, the position fulfills receptionist duties, receives payments, receives enrollment and registration paperwork, schedules appointments, and provides front line customer service
• Customer service is provided in-person at the front counter, via email, and over the telephone This position also provides general programmatic support for admissions, registrars, enrollment services, financial, aid, student account and/or student development functions and staff
• This support includes processing transcripts, inputting test scores, file management, data entry, campus, state or federal reporting, database management and/or troubleshooting, receiving, sending and processing mail, and/or general administrative/clerical tasks
• Tasked to assist with the management of student assistants.
• Quickly provide updates to co-workers and student assistants for changes that occur within enrollment services and supported departments
• Maintains Admithub software. This includes ensuring text message campaigns are sent timely, based on the operations calendar, ensuring the knowledge base remains current, collaborating with other departments to address communication needs.
• Manage and respond to department emails.
• Manage Samanage tickets; ensuring that the system is cleared daily.
• Assist with weekly data review and analysis
Required Qualifications

Educational Requirements
High School diploma or GED AND two years of experience providing assistance to students or customers regarding inquiries, complaints or problems

Other Required Qualifications
Ability to read, write and perform mathematical calculations at a level associated with the completion of a high school diploma or equivalent
Sufficient experience to understand the basic principles relevant to the major duties of the position
Demonstrated strong telephone, email and interpersonal communication skills
Preferred Qualifications

Additional Preferred Qualifications
Current notary or willing to become a notary republic (PREFFERED)

Preferred Educational Qualifications
Associate degree from an accredited institution

Preferred Experience
Work experience in a University's office of registration, admissions, cashiering, financial aid, support services or a related function
Strong computer knowledge with the ability to navigate through Microsoft Office applications
Demonstrate strong organizational skills and ability to handle multiple tasks simultaneously and set priorities.
Proposed Salary

Salary range is from $30,000 to $32,000.
Knowledge, Skills, & Abilities

ABILITIES
Communicate effectively and convey clear, timely, persuasive messages that positively influence the thoughts and actions of others
Work with administration, staff, faculty and students in a collaborative team setting and uses multiple perspectives to enhance the attainment of organizational goals
Prioritize and perform multiple tasks in the same time frame, handle interruptions appropriately, and return to incomplete tasks in a varied, distracting and busy environment
Work in a fast-paced environment with a high degree of accuracy and emotional intelligence
Develop and maintain records, both conventional and electronic including sorting and calculating data; and import/export; data from/to other software applications;
Compose, edit and proofread written material for accuracy and to identify and correct errors;
Consistently and accurately document information and/or update records and procedures;
Work independently and meet strict deadlines;
Demonstrate proficiency in database and spreadsheet development;
Maintain confidentiality regarding student and institutional files;
Build relationships and collaborate effectively with various stakeholders inside and outside the institution

KNOWLEDGE
Modern office practices and procedures;
Knowledge of the use of a variety of office equipment
Using Microsoft Office suite and other productivity software to perform complex word processing, data base, spreadsheet and Outlook functions
Using the web and research databases.

SKILLS
Providing superior customer service to students, applicants, and the general public;
Decision making and problem solving
Confidentiality and maintenance of files and records
Completion of reports in a timely and effective manner
Communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction
Precise, effective, and accurate written and verbal communication
Attention to timeliness, details, and accuracy
Multi-tasking to successfully perform, organize and prioritize multiple projects with conflicting/coinciding deadlines
Taking initiative seeking work assignments before they are assigned by the supervisor
Accountability: accepts personal responsibility for the quality and timeliness of his/her work and can be relied upon to achieve excellent results with little need for supervisor oversight
Contact Information

For more information or questions about a job posting, please contact the Office of Human Recourses at (229) 500-2026, or by email at hrasu@asurams.edu. For technical support, please call OneUSG Connect Support at (877) 251.2644, or by email at sscsupport@ssc.usg.edu.
Equal Employment Opportunity

Albany State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Albany State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at (229) 500-2026. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442
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via Inside Higher Ed Careers schedule_type: Full-time
Job Title: Admissions Recruiter Location: Albany State Rec. Location Regular/Temporary: Regular... Full/Part Time: Full-Time Job ID: 266193 About Us Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement Job Title: Admissions Recruiter
Location: Albany State Rec. Location
Regular/Temporary: Regular...
Full/Part Time: Full-Time
Job ID: 266193
About Us

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.
Location

Our West Campus is located at 2400 Gillionville Road, Albany, GA 31807. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus in Building K, Suite 111.
Job Summary

Represents the University to prospective students and their families. Recruits students who meet admissions requirements to the University. Ensures proper documentation and verification of prospective students and applicants in Banner. Collaborates with staff team members to promote recruitment and orientation of students. Works with other departments to support implementation of university recruitment and admissions plans as well as support institutional goals for retention, attrition, and student advancement.
Responsibilities
• Recruits students who meet admissions requirements to the university
• Ensures proper documentation and verification of prospective students and applicants in Banner
• Collaborates with staff team members to promote recruitment and orientation of students
• Works with other college departments to support implementation of university recruitment and admissions plans as well as to support institutional goals for retention, attrition and student advancement
• Enters student information into Banner, XAP, and potentially any other tool/product used to manage and track student enrollment
• Takes incoming/outgoing calls
• Verifies receipt of documents for prospective students
• Communicates with other member of the recruitment and admissions staff to coordinate decision making
• Performs admissions processes
• Produces information packages for admitted students
• Follows up on events and procedures
• Performs other duties, as required
Required Qualifications

Bachelor's degree required

At least two years of experience in use of Microsoft Office Productivity Suite (Office, Excel, PowerPoint and Access)

ERP/CRMU, Social Networking, and a general understanding of other software tools used in the course of recruitment, admissions and matriculation

At least one year of experience working with and building strong relationships with both internal departments and external community organizations

At least one year of experience analyzing and problem-solving
Preferred Qualifications

At least two years of customer service experience preferred

Experience with Banner preferred
Proposed Salary

Salary range is from $31,000 to $35,000
Knowledge, Skills, & Abilities

Ability to exercise courtesy, tact, and sensitivity

Excellent interpersonal relations and communication skills

Creativity with the ability to pay close attention to detail, handle interruptions, balance multiple and varied tasks, and handle confidential information with discretion

Flexibility with schedule to work variable shifts during the week
Contact Information

For more information or questions about a job posting, please contact the Office of Human Recourses at (229) 500-2026, or by email at hrasu@asurams.edu. For technical support, please call OneUSG Connect Support at (877) 251.2644, or by email at sscsupport@ssc.usg.edu.
Equal Employment Opportunity

Albany State University is an equal employment, equal access, and equal educational opportunity and affirmative action institution. It is the policy our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws (including Title VI, Title VII, Title IX, Sections 503, and 504, AREA, ADA, E.O. 11246, and Rev. Proc. 75-50). Albany State University is an Affirmative Action/Equal Opportunity Institution. For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at (229) 500-2026. Individuals requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442
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