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Asurion
Asurion.com is the official website of Asurion, a leading provider of device protection and support services. The website offers comprehensive solutions for consumers and businesses, ensuring their devices are protected, repaired, and replaced efficiently. With a user-friendly interface, visitors can easily navigate through the site to explore the range of services offered, including mobile protection, home and tech support, extended warranties, and data security. Asurion.com also provides helpful resources such as troubleshooting guides, articles, and customer support options to assist users in resolving device issues and understanding the benefits of device protection plans.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#39,827 Site Rank
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Site age23 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Founded1994
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HeadquartersNashville, Tennessee,U.S.
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Key peopleKevin Taweel (,CEO,)
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Number of employees19,000 (2014)
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ParentNEW Asurion Corporation
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SubsidiariesSoluto,Simplr,uBreakiFix
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Area servedWorldwide
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ServicesInsurance,Tech support
Traffic rank
#39,827
#39,827
Site age
23 yrs
23 yrs
Location
United States
United States
Popular Questions for Asurion
Newest job postings for Asurion
via MightyRecruiter
schedule_type: Full-time
The Lead Tech supports the Store Lead by overseeing inventory, conducting buybacks/RMA’s, and provides training to the Back of the House team to ensure everyone is fully trained and equipped to handle all BOH functions.
Essential Functions...
• Accountable for all repairs done in house
• Accountable for managing back of house and supervising other staff techs
• Accountable for maintaining SLAs on TAT for repairs
• Accountable for ramping
The Lead Tech supports the Store Lead by overseeing inventory, conducting buybacks/RMA’s, and provides training to the Back of the House team to ensure everyone is fully trained and equipped to handle all BOH functions.
Essential Functions...
• Accountable for all repairs done in house
• Accountable for managing back of house and supervising other staff techs
• Accountable for maintaining SLAs on TAT for repairs
• Accountable for ramping new Techs to proficiency
• Ability to perform repairs on all devices
• Accountable for ensuring parts are available (ordering, receiving all PO’s and items)
• Account for repair bounce
• Can fill in for the Store Lead if the store Lead is away
• Perform routine inventory counts- reconciliation for all shrink and discrepancies to the store lead
• Ensures all new process tools and procedures are rolled out for back of the house
• Ensures all BOH trainings are completed by technicians
• Ability to coach employees on a day to day basis.
• Ensure all active WOs are addressed by the end of the day.
• Accountable for all Buybacks and RMA’s
• Owns BOH cleanliness
• Ensures PPE supplies are ordered and utilized
• Ensures safety standards are in place and met
• Ability to coach and sell products and services
Competencies
1. Communication and Superior Customer Service.
2. Global & Cultural Awareness.
3. Relationship Management
Supervisory Responsibility
The Lead Tech will support the Store Lead in coaching and training the technician staff.
Work Environment
This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with customers and navigate throughout the store occasionally listing large items up to 35 pounds.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Sunday, 8 a.m. to 10:00 p.m Show more details...
Essential Functions...
• Accountable for all repairs done in house
• Accountable for managing back of house and supervising other staff techs
• Accountable for maintaining SLAs on TAT for repairs
• Accountable for ramping new Techs to proficiency
• Ability to perform repairs on all devices
• Accountable for ensuring parts are available (ordering, receiving all PO’s and items)
• Account for repair bounce
• Can fill in for the Store Lead if the store Lead is away
• Perform routine inventory counts- reconciliation for all shrink and discrepancies to the store lead
• Ensures all new process tools and procedures are rolled out for back of the house
• Ensures all BOH trainings are completed by technicians
• Ability to coach employees on a day to day basis.
• Ensure all active WOs are addressed by the end of the day.
• Accountable for all Buybacks and RMA’s
• Owns BOH cleanliness
• Ensures PPE supplies are ordered and utilized
• Ensures safety standards are in place and met
• Ability to coach and sell products and services
Competencies
1. Communication and Superior Customer Service.
2. Global & Cultural Awareness.
3. Relationship Management
Supervisory Responsibility
The Lead Tech will support the Store Lead in coaching and training the technician staff.
Work Environment
This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and printers/scanners.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to communicate with customers and navigate throughout the store occasionally listing large items up to 35 pounds.
Position Type/Expected Hours of Work
This is a full-time position. Days and hours of work are Monday through Sunday, 8 a.m. to 10:00 p.m Show more details...
via Salary.com
schedule_type: Full-time
At Asurion Tech Repair & Solutions you'll be assisting customers with their electronics that need repairs. To keep it simple; Get paid to learn how to fix smartphones, computers & much more. Asurion Tech Repair and Solutions (formerly uBreakiFix) specializes in electronic repairs including: cell phones, screen repairs, gaming consoles, tablets, and computers. Founded in 2009, the company has... rapidly expanded to have over 700 stores nationwide in
At Asurion Tech Repair & Solutions you'll be assisting customers with their electronics that need repairs. To keep it simple; Get paid to learn how to fix smartphones, computers & much more. Asurion Tech Repair and Solutions (formerly uBreakiFix) specializes in electronic repairs including: cell phones, screen repairs, gaming consoles, tablets, and computers. Founded in 2009, the company has... rapidly expanded to have over 700 stores nationwide in markets across the U.S and Canada. With partnerships with businesses like Google and Samsung, the company is continuously evolving and providing room for advancement.
Job Types: Full-time, Internship
Pay: $48,000.00 - $60,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Overtime
• Weekend availability
Supplemental pay types:
• Commission pay
Work Location: One location Show more details...
Job Types: Full-time, Internship
Pay: $48,000.00 - $60,000.00 per year
Benefits:
• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Overtime
• Weekend availability
Supplemental pay types:
• Commission pay
Work Location: One location Show more details...
via Salary.com
schedule_type: Full-time
Job Description Summary
Field Tech Sales Expert (full-time...
Location: Long Island, NY
Pay rate: $22.80/hour base pay
Job Description
At Asurion, we don’t just provide customers with exceptional service — we create an environment for our employees to thrive and grow while they help our customers enjoy and do more with their technology.
We take care of you (benefits/perks):
• Base pay is guaranteed and paid bi-weekly early access to earned
Job Description Summary
Field Tech Sales Expert (full-time...
Location: Long Island, NY
Pay rate: $22.80/hour base pay
Job Description
At Asurion, we don’t just provide customers with exceptional service — we create an environment for our employees to thrive and grow while they help our customers enjoy and do more with their technology.
We take care of you (benefits/perks):
• Base pay is guaranteed and paid bi-weekly early access to earned pay, now available!
• You will receive additional compensation based on sales performance
• Mileage reimbursement is paid weekly based on IRS guidelines
• Phone stipend $35/month or company phone
• Generous medical, dental and vision benefits program available
• Ongoing training and continuing education
• Simple interview process with same-day offers provided to top candidates
As a Field Tech Sales Expert, here’s what you can expect to do:
Our Experts are passionate about building relationships with customers by identifying their needs and selling upgraded solutions. Experts will be delivering and servicing devices within 24 hours and selling Asurion smart home and related products.
• Provide premier service and upsell products that give each customer the best experience with their technology
• Deliver in-person device setup and tech support for customer smartphones, tablets and other consumer electronics
• Meet with customers face-to-face at their homes
• Always upsell Asurion smart home and other products
• Meet sales and service goals and grow from feedback and coaching
• Travel daily to and from the job location and several customer locations throughout a designated region, possibly in heavy traffic and inclement weather
Here’s what you’ll bring to the team:
• Prior experience in sales or customer service (preferred)
• A valid driver’s license and satisfactory driving record with at least 1 year of driving experience
• A personal vehicle to drive to appointments up to a 120-miles one way.
• Comfort working around dogs, cats and other pets that may be present in customer homes
• Full Time – Ability to work 8 hour shift 5 days/week (hours between 11:55 a.m. - 9:00 p.m.)
Health and safety measures:
Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work. At Asurion, employee health and safety are our top priority. Therefore, we have implemented processes and precautions to prevent the spread of COVID-19.
Get to know us:
Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M customers worldwide (more than Netflix and Hulu combined Show more details...
Field Tech Sales Expert (full-time...
Location: Long Island, NY
Pay rate: $22.80/hour base pay
Job Description
At Asurion, we don’t just provide customers with exceptional service — we create an environment for our employees to thrive and grow while they help our customers enjoy and do more with their technology.
We take care of you (benefits/perks):
• Base pay is guaranteed and paid bi-weekly early access to earned pay, now available!
• You will receive additional compensation based on sales performance
• Mileage reimbursement is paid weekly based on IRS guidelines
• Phone stipend $35/month or company phone
• Generous medical, dental and vision benefits program available
• Ongoing training and continuing education
• Simple interview process with same-day offers provided to top candidates
As a Field Tech Sales Expert, here’s what you can expect to do:
Our Experts are passionate about building relationships with customers by identifying their needs and selling upgraded solutions. Experts will be delivering and servicing devices within 24 hours and selling Asurion smart home and related products.
• Provide premier service and upsell products that give each customer the best experience with their technology
• Deliver in-person device setup and tech support for customer smartphones, tablets and other consumer electronics
• Meet with customers face-to-face at their homes
• Always upsell Asurion smart home and other products
• Meet sales and service goals and grow from feedback and coaching
• Travel daily to and from the job location and several customer locations throughout a designated region, possibly in heavy traffic and inclement weather
Here’s what you’ll bring to the team:
• Prior experience in sales or customer service (preferred)
• A valid driver’s license and satisfactory driving record with at least 1 year of driving experience
• A personal vehicle to drive to appointments up to a 120-miles one way.
• Comfort working around dogs, cats and other pets that may be present in customer homes
• Full Time – Ability to work 8 hour shift 5 days/week (hours between 11:55 a.m. - 9:00 p.m.)
Health and safety measures:
Meeting customers at their homes creates a great customer experience. So, we work hard to ensure all employees feel safe doing their work. At Asurion, employee health and safety are our top priority. Therefore, we have implemented processes and precautions to prevent the spread of COVID-19.
Get to know us:
Click to see our day in the life video. Asurion is a global tech solutions industry leader that creates a work culture where employees are valued, regardless of their level or position. Our products and services help 350M customers worldwide (more than Netflix and Hulu combined Show more details...
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