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Audible
Audible.com is an online audio book retailer owned by Amazon. It offers over 100,000 titles from leading authors and narrators and is the world's largest online audiobook store. Audible strives to provide customers with high-quality audio books, as well as audio plays, radio shows, stand-up comedy, and audio documentaries. Customers can sign up for a free 30-day trial, after which they can access their audio books from any device. Audible also offers memberships and other special features that allow customers to enjoy discounts, exclusive content, and more. Audible is the perfect destination for those who want to enjoy books on the go.
Audible's content includes more than 200,000 audio programs.
Audible, Inc is the world’s largest producer of downloadable audiobooks.
In 1997, Audible released the world’s first commercial media player designed for listening to audiobooks.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityAshburn, Virginia
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Latitude\Longitude39.0481 / -77.4728 Google Map
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Traffic rank#1,074 Site Rank
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Site age27 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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DeveloperAudible, a subsidiary of,Amazon
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Launch date1995
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Platform(s)Fire OS,,,Android,,,iOS,,,macOS,,,Windows,,,web browser
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Pricing modelVariable subscription and a la carte
Traffic rank
#1,074
#1,074
Site age
27 yrs
27 yrs
Location
United States
United States
Popular Questions for Audible
Newest job postings for Audible
via Newark, NJ - Geebo
posted_at: 5 days agoschedule_type: Full-timesalary: 20–28 an hour
Audible Inc.
is a media company and the category leader in spoken word entertainment.
We're looking for dedicated Representatives to join our Customer Care Team...
This role requires an effective communicator who can resolve questions from technical assistance to billing and more.
Above all, you will ensure that Audible listeners receive an exceptional and seamless experience.
You're a problem-solver and amazing with customers.
You thrive in a culture
Audible Inc.
is a media company and the category leader in spoken word entertainment.
We're looking for dedicated Representatives to join our Customer Care Team...
This role requires an effective communicator who can resolve questions from technical assistance to billing and more.
Above all, you will ensure that Audible listeners receive an exceptional and seamless experience.
You're a problem-solver and amazing with customers.
You thrive in a culture that promotes empowerment, taking initiative, finding solutions, collaboration, and having fun.
We expect you to provide an incredible customer experience that goes beyond mere trouble shooting.
If this sounds like you, you might be Audible's next Customer Care Representative!Your experience includes delivering results, working in a faced-paced environment, possessing a positive work ethic, and displaying reliability for company policy.
KEY RESPONSIBILITIES Replying to customer inquiries while promoting Audible's products and services in a call center environment.
Leveraging your literary knowledge when engaging customers in lively conversations about interesting books.
Processing orders, addressing billing questions, and identifying solutions for complex technical issues.
Researching and diagnosing issues that resolve customer concerns to ensure a high level of retention, satisfaction and drive process improvement.
Clearly comprehending the issues customers present, by thinking creatively on the behalf of the customer.
Delivering on performance goals.
Consistent performance within a fast paced and constantly changing environment.
Following process, policy and compliance requirements, while exhibiting efficient workplace productivity and time management skills.
Being available to work weekends and/or Holidays.
Contributing to a diverse team.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
is a media company and the category leader in spoken word entertainment.
We're looking for dedicated Representatives to join our Customer Care Team...
This role requires an effective communicator who can resolve questions from technical assistance to billing and more.
Above all, you will ensure that Audible listeners receive an exceptional and seamless experience.
You're a problem-solver and amazing with customers.
You thrive in a culture that promotes empowerment, taking initiative, finding solutions, collaboration, and having fun.
We expect you to provide an incredible customer experience that goes beyond mere trouble shooting.
If this sounds like you, you might be Audible's next Customer Care Representative!Your experience includes delivering results, working in a faced-paced environment, possessing a positive work ethic, and displaying reliability for company policy.
KEY RESPONSIBILITIES Replying to customer inquiries while promoting Audible's products and services in a call center environment.
Leveraging your literary knowledge when engaging customers in lively conversations about interesting books.
Processing orders, addressing billing questions, and identifying solutions for complex technical issues.
Researching and diagnosing issues that resolve customer concerns to ensure a high level of retention, satisfaction and drive process improvement.
Clearly comprehending the issues customers present, by thinking creatively on the behalf of the customer.
Delivering on performance goals.
Consistent performance within a fast paced and constantly changing environment.
Following process, policy and compliance requirements, while exhibiting efficient workplace productivity and time management skills.
Being available to work weekends and/or Holidays.
Contributing to a diverse team.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Newark, NJ - Geebo
posted_at: 20 hours agoschedule_type: Full-timesalary: 20–28 an hour
Job summaryGood storytelling starts with great listening.
At Audible, that means each role and every project has our audience in mind.
Because the same people who design, develop, and deploy our products also happen to use them...
To us, that speaks volumes.
ABOUT THIS ROLEProduct Managers at Audible imagine and invent new products on behalf of our customers.
PMs work cross-functionally to drive ideas from conception to execution, define and analyze
Job summaryGood storytelling starts with great listening.
At Audible, that means each role and every project has our audience in mind.
Because the same people who design, develop, and deploy our products also happen to use them...
To us, that speaks volumes.
ABOUT THIS ROLEProduct Managers at Audible imagine and invent new products on behalf of our customers.
PMs work cross-functionally to drive ideas from conception to execution, define and analyze success metrics, manage strategic projects, and own the product end-to-end.
As a Product Management Intern with Audible at our headquarters in Newark, NJ, you'll have ownership of a strategic project centered on a real business opportunity.
You will work with diverse stakeholders across Audible to understand business needs and articulate the possible, driving meaningful change.
You'll study and draw inspiration from our products and our customers, working with technical and business partners to define, build, launch, and grow new experiences.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
At Audible, that means each role and every project has our audience in mind.
Because the same people who design, develop, and deploy our products also happen to use them...
To us, that speaks volumes.
ABOUT THIS ROLEProduct Managers at Audible imagine and invent new products on behalf of our customers.
PMs work cross-functionally to drive ideas from conception to execution, define and analyze success metrics, manage strategic projects, and own the product end-to-end.
As a Product Management Intern with Audible at our headquarters in Newark, NJ, you'll have ownership of a strategic project centered on a real business opportunity.
You will work with diverse stakeholders across Audible to understand business needs and articulate the possible, driving meaningful change.
You'll study and draw inspiration from our products and our customers, working with technical and business partners to define, build, launch, and grow new experiences.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Geebo
posted_at: 5 days agoschedule_type: Full-timesalary: 20–28 an hour
Audible Inc.
is a media company and the category leader in spoken word entertainment.
We're looking for dedicated individuals to join our Customer Service Team...
The Customer Care Representative (CCR) is capable of offering top of the line service to our customers.
The CCR delivers this level of service impeccably using their vast knowledge of books and/or audiobooks which will enable them to exude genuine passion for the Audible product and pass
Audible Inc.
is a media company and the category leader in spoken word entertainment.
We're looking for dedicated individuals to join our Customer Service Team...
The Customer Care Representative (CCR) is capable of offering top of the line service to our customers.
The CCR delivers this level of service impeccably using their vast knowledge of books and/or audiobooks which will enable them to exude genuine passion for the Audible product and pass that passion on to their interactions with customers.
They effortlessly guide the consumer to understanding the value of an Audible membership and how it will enrich their lives and satisfy their appetite to learn, be entertained, therefore creating a space for the Audible experience in their everyday lives.
The Customer Care Representative aims to offer top of the line customer service.
By demonstrating a high level of service aptitude and a passion for our product, and help customers understand the value of an Audible membership.
Provide a tailored experience to our members and optimize their method of engagement with our content depending on where they are within their listening journey.
Thriving in a culture that promotes empowerment, taking initiative, finding solutions, collaboration, and having fun.
Residents of Newark, NJ are preferred.
You are A conversationalist - who can easily forge natural connections and relationships while engaging a customer in an exciting conversation about great literary works, media and audio entertainment.
You demonstrate Excellent listening skills:
capable of communicating in a fluid, back-and-forth manner that engages, and invites an exchange of ideas.
Ability to probe to clearly understand the customers' needs.
Out-of-the-box thinking:
a thirst for information, ability to utilize a variety of resources, including search engines, websites and internal resources, and research their requests with the goal of delivering meaningful and valuable solutions.
Ability to explain complex tasks to others with accessible, teachable style.
Proactive relationship building with immediate colleagues and those in related disciplines.
Forward thinking mentality:
ability to solve the immediate issues and anticipate future issues.
Humanized written communication skills:
able to write clearly in a personalized tone that is highly relatable and believable, one that encourages a trustful rapport, and reads as well as your direct conversation to the customer.
Proven track record:
The effectiveness, efficiency, and quality is effortless based on performance experience.
What you will be doing Onboard customers successfully by helping them understand the variety of ways to listen, how it fits into their lives, and how to discover content they love.
Leveraging your literary knowledge when engaging customers in lively conversations about interesting books.
Researching and diagnosing issues that resolve customer concerns to ensure a high level of retention, satisfaction and drive process improvement.
Clearly comprehending the issues customers present, by thinking creatively on the behalf of the customer.
Help customers through the email, phone and chat channels.
Consistent performance within a fast paced and constantly changing environment.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
is a media company and the category leader in spoken word entertainment.
We're looking for dedicated individuals to join our Customer Service Team...
The Customer Care Representative (CCR) is capable of offering top of the line service to our customers.
The CCR delivers this level of service impeccably using their vast knowledge of books and/or audiobooks which will enable them to exude genuine passion for the Audible product and pass that passion on to their interactions with customers.
They effortlessly guide the consumer to understanding the value of an Audible membership and how it will enrich their lives and satisfy their appetite to learn, be entertained, therefore creating a space for the Audible experience in their everyday lives.
The Customer Care Representative aims to offer top of the line customer service.
By demonstrating a high level of service aptitude and a passion for our product, and help customers understand the value of an Audible membership.
Provide a tailored experience to our members and optimize their method of engagement with our content depending on where they are within their listening journey.
Thriving in a culture that promotes empowerment, taking initiative, finding solutions, collaboration, and having fun.
Residents of Newark, NJ are preferred.
You are A conversationalist - who can easily forge natural connections and relationships while engaging a customer in an exciting conversation about great literary works, media and audio entertainment.
You demonstrate Excellent listening skills:
capable of communicating in a fluid, back-and-forth manner that engages, and invites an exchange of ideas.
Ability to probe to clearly understand the customers' needs.
Out-of-the-box thinking:
a thirst for information, ability to utilize a variety of resources, including search engines, websites and internal resources, and research their requests with the goal of delivering meaningful and valuable solutions.
Ability to explain complex tasks to others with accessible, teachable style.
Proactive relationship building with immediate colleagues and those in related disciplines.
Forward thinking mentality:
ability to solve the immediate issues and anticipate future issues.
Humanized written communication skills:
able to write clearly in a personalized tone that is highly relatable and believable, one that encourages a trustful rapport, and reads as well as your direct conversation to the customer.
Proven track record:
The effectiveness, efficiency, and quality is effortless based on performance experience.
What you will be doing Onboard customers successfully by helping them understand the variety of ways to listen, how it fits into their lives, and how to discover content they love.
Leveraging your literary knowledge when engaging customers in lively conversations about interesting books.
Researching and diagnosing issues that resolve customer concerns to ensure a high level of retention, satisfaction and drive process improvement.
Clearly comprehending the issues customers present, by thinking creatively on the behalf of the customer.
Help customers through the email, phone and chat channels.
Consistent performance within a fast paced and constantly changing environment.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
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