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Most recent job postings at Audible
via Newark, NJ - Geebo
posted_at: 5 days agoschedule_type: Full-timesalary: 20–28 an hour
Audible Inc.
is a media company and the category leader in spoken word entertainment.
We're looking for dedicated Representatives to join our Customer Care Team...
This role requires an effective communicator who can resolve questions from technical assistance to billing and more.
Above all, you will ensure that Audible listeners receive an exceptional and seamless experience.
You're a problem-solver and amazing with customers.
You thrive in a culture
Audible Inc.
is a media company and the category leader in spoken word entertainment.
We're looking for dedicated Representatives to join our Customer Care Team...
This role requires an effective communicator who can resolve questions from technical assistance to billing and more.
Above all, you will ensure that Audible listeners receive an exceptional and seamless experience.
You're a problem-solver and amazing with customers.
You thrive in a culture that promotes empowerment, taking initiative, finding solutions, collaboration, and having fun.
We expect you to provide an incredible customer experience that goes beyond mere trouble shooting.
If this sounds like you, you might be Audible's next Customer Care Representative!Your experience includes delivering results, working in a faced-paced environment, possessing a positive work ethic, and displaying reliability for company policy.
KEY RESPONSIBILITIES Replying to customer inquiries while promoting Audible's products and services in a call center environment.
Leveraging your literary knowledge when engaging customers in lively conversations about interesting books.
Processing orders, addressing billing questions, and identifying solutions for complex technical issues.
Researching and diagnosing issues that resolve customer concerns to ensure a high level of retention, satisfaction and drive process improvement.
Clearly comprehending the issues customers present, by thinking creatively on the behalf of the customer.
Delivering on performance goals.
Consistent performance within a fast paced and constantly changing environment.
Following process, policy and compliance requirements, while exhibiting efficient workplace productivity and time management skills.
Being available to work weekends and/or Holidays.
Contributing to a diverse team.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
is a media company and the category leader in spoken word entertainment.
We're looking for dedicated Representatives to join our Customer Care Team...
This role requires an effective communicator who can resolve questions from technical assistance to billing and more.
Above all, you will ensure that Audible listeners receive an exceptional and seamless experience.
You're a problem-solver and amazing with customers.
You thrive in a culture that promotes empowerment, taking initiative, finding solutions, collaboration, and having fun.
We expect you to provide an incredible customer experience that goes beyond mere trouble shooting.
If this sounds like you, you might be Audible's next Customer Care Representative!Your experience includes delivering results, working in a faced-paced environment, possessing a positive work ethic, and displaying reliability for company policy.
KEY RESPONSIBILITIES Replying to customer inquiries while promoting Audible's products and services in a call center environment.
Leveraging your literary knowledge when engaging customers in lively conversations about interesting books.
Processing orders, addressing billing questions, and identifying solutions for complex technical issues.
Researching and diagnosing issues that resolve customer concerns to ensure a high level of retention, satisfaction and drive process improvement.
Clearly comprehending the issues customers present, by thinking creatively on the behalf of the customer.
Delivering on performance goals.
Consistent performance within a fast paced and constantly changing environment.
Following process, policy and compliance requirements, while exhibiting efficient workplace productivity and time management skills.
Being available to work weekends and/or Holidays.
Contributing to a diverse team.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Newark, NJ - Geebo
posted_at: 20 hours agoschedule_type: Full-timesalary: 20–28 an hour
Job summaryGood storytelling starts with great listening.
At Audible, that means each role and every project has our audience in mind.
Because the same people who design, develop, and deploy our products also happen to use them...
To us, that speaks volumes.
ABOUT THIS ROLEProduct Managers at Audible imagine and invent new products on behalf of our customers.
PMs work cross-functionally to drive ideas from conception to execution, define and analyze
Job summaryGood storytelling starts with great listening.
At Audible, that means each role and every project has our audience in mind.
Because the same people who design, develop, and deploy our products also happen to use them...
To us, that speaks volumes.
ABOUT THIS ROLEProduct Managers at Audible imagine and invent new products on behalf of our customers.
PMs work cross-functionally to drive ideas from conception to execution, define and analyze success metrics, manage strategic projects, and own the product end-to-end.
As a Product Management Intern with Audible at our headquarters in Newark, NJ, you'll have ownership of a strategic project centered on a real business opportunity.
You will work with diverse stakeholders across Audible to understand business needs and articulate the possible, driving meaningful change.
You'll study and draw inspiration from our products and our customers, working with technical and business partners to define, build, launch, and grow new experiences.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
At Audible, that means each role and every project has our audience in mind.
Because the same people who design, develop, and deploy our products also happen to use them...
To us, that speaks volumes.
ABOUT THIS ROLEProduct Managers at Audible imagine and invent new products on behalf of our customers.
PMs work cross-functionally to drive ideas from conception to execution, define and analyze success metrics, manage strategic projects, and own the product end-to-end.
As a Product Management Intern with Audible at our headquarters in Newark, NJ, you'll have ownership of a strategic project centered on a real business opportunity.
You will work with diverse stakeholders across Audible to understand business needs and articulate the possible, driving meaningful change.
You'll study and draw inspiration from our products and our customers, working with technical and business partners to define, build, launch, and grow new experiences.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Geebo
posted_at: 5 days agoschedule_type: Full-timesalary: 20–28 an hour
Audible Inc.
is a media company and the category leader in spoken word entertainment.
We're looking for dedicated individuals to join our Customer Service Team...
The Customer Care Representative (CCR) is capable of offering top of the line service to our customers.
The CCR delivers this level of service impeccably using their vast knowledge of books and/or audiobooks which will enable them to exude genuine passion for the Audible product and pass
Audible Inc.
is a media company and the category leader in spoken word entertainment.
We're looking for dedicated individuals to join our Customer Service Team...
The Customer Care Representative (CCR) is capable of offering top of the line service to our customers.
The CCR delivers this level of service impeccably using their vast knowledge of books and/or audiobooks which will enable them to exude genuine passion for the Audible product and pass that passion on to their interactions with customers.
They effortlessly guide the consumer to understanding the value of an Audible membership and how it will enrich their lives and satisfy their appetite to learn, be entertained, therefore creating a space for the Audible experience in their everyday lives.
The Customer Care Representative aims to offer top of the line customer service.
By demonstrating a high level of service aptitude and a passion for our product, and help customers understand the value of an Audible membership.
Provide a tailored experience to our members and optimize their method of engagement with our content depending on where they are within their listening journey.
Thriving in a culture that promotes empowerment, taking initiative, finding solutions, collaboration, and having fun.
Residents of Newark, NJ are preferred.
You are A conversationalist - who can easily forge natural connections and relationships while engaging a customer in an exciting conversation about great literary works, media and audio entertainment.
You demonstrate Excellent listening skills:
capable of communicating in a fluid, back-and-forth manner that engages, and invites an exchange of ideas.
Ability to probe to clearly understand the customers' needs.
Out-of-the-box thinking:
a thirst for information, ability to utilize a variety of resources, including search engines, websites and internal resources, and research their requests with the goal of delivering meaningful and valuable solutions.
Ability to explain complex tasks to others with accessible, teachable style.
Proactive relationship building with immediate colleagues and those in related disciplines.
Forward thinking mentality:
ability to solve the immediate issues and anticipate future issues.
Humanized written communication skills:
able to write clearly in a personalized tone that is highly relatable and believable, one that encourages a trustful rapport, and reads as well as your direct conversation to the customer.
Proven track record:
The effectiveness, efficiency, and quality is effortless based on performance experience.
What you will be doing Onboard customers successfully by helping them understand the variety of ways to listen, how it fits into their lives, and how to discover content they love.
Leveraging your literary knowledge when engaging customers in lively conversations about interesting books.
Researching and diagnosing issues that resolve customer concerns to ensure a high level of retention, satisfaction and drive process improvement.
Clearly comprehending the issues customers present, by thinking creatively on the behalf of the customer.
Help customers through the email, phone and chat channels.
Consistent performance within a fast paced and constantly changing environment.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
is a media company and the category leader in spoken word entertainment.
We're looking for dedicated individuals to join our Customer Service Team...
The Customer Care Representative (CCR) is capable of offering top of the line service to our customers.
The CCR delivers this level of service impeccably using their vast knowledge of books and/or audiobooks which will enable them to exude genuine passion for the Audible product and pass that passion on to their interactions with customers.
They effortlessly guide the consumer to understanding the value of an Audible membership and how it will enrich their lives and satisfy their appetite to learn, be entertained, therefore creating a space for the Audible experience in their everyday lives.
The Customer Care Representative aims to offer top of the line customer service.
By demonstrating a high level of service aptitude and a passion for our product, and help customers understand the value of an Audible membership.
Provide a tailored experience to our members and optimize their method of engagement with our content depending on where they are within their listening journey.
Thriving in a culture that promotes empowerment, taking initiative, finding solutions, collaboration, and having fun.
Residents of Newark, NJ are preferred.
You are A conversationalist - who can easily forge natural connections and relationships while engaging a customer in an exciting conversation about great literary works, media and audio entertainment.
You demonstrate Excellent listening skills:
capable of communicating in a fluid, back-and-forth manner that engages, and invites an exchange of ideas.
Ability to probe to clearly understand the customers' needs.
Out-of-the-box thinking:
a thirst for information, ability to utilize a variety of resources, including search engines, websites and internal resources, and research their requests with the goal of delivering meaningful and valuable solutions.
Ability to explain complex tasks to others with accessible, teachable style.
Proactive relationship building with immediate colleagues and those in related disciplines.
Forward thinking mentality:
ability to solve the immediate issues and anticipate future issues.
Humanized written communication skills:
able to write clearly in a personalized tone that is highly relatable and believable, one that encourages a trustful rapport, and reads as well as your direct conversation to the customer.
Proven track record:
The effectiveness, efficiency, and quality is effortless based on performance experience.
What you will be doing Onboard customers successfully by helping them understand the variety of ways to listen, how it fits into their lives, and how to discover content they love.
Leveraging your literary knowledge when engaging customers in lively conversations about interesting books.
Researching and diagnosing issues that resolve customer concerns to ensure a high level of retention, satisfaction and drive process improvement.
Clearly comprehending the issues customers present, by thinking creatively on the behalf of the customer.
Help customers through the email, phone and chat channels.
Consistent performance within a fast paced and constantly changing environment.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Newark, NJ - Geebo
posted_at: 20 hours agoschedule_type: Full-timesalary: 20–28 an hour
The Audible Helpdesk is the first place for Audible employees to go with technical questions and problems with Audible's desktops, laptops, mobile devices, network services and software.
The Audible Helpdesk works with Amazon and Audible service managers and other staff to maintain internal solutions and respond to employees' tech issues.
Additionally, they manage all the on-premise... infrastructure including servers, storage solutions, telephony
The Audible Helpdesk is the first place for Audible employees to go with technical questions and problems with Audible's desktops, laptops, mobile devices, network services and software.
The Audible Helpdesk works with Amazon and Audible service managers and other staff to maintain internal solutions and respond to employees' tech issues.
Additionally, they manage all the on-premise... infrastructure including servers, storage solutions, telephony and printers.
Audible.
com (a wholly owned subsidiary of Amazon.
com) is looking for a dynamic and motivated IT Support Engineer to join their IT Operations group.
If you are customer-focused with strong problem-solving skills and have experience with macOS, Windows and Unix environments, we want to talk with you.
As a member of the team you will have the opportunity to develop your career by maintaining and supporting Audible's unique corporate infrastructure, services platforms and employees.
This is a challenging role that demands strong communication skills, technical, analytical and problem-solving competencies and most importantly, customer obsession.
KEY RESPONSIBILITIES Provide support for escalated tickets from Audible's growing multi-site user base and environments.
Provide technical expertise and hands-on support of Audible's multi-site server infrastructure.
Participate in the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of local services.
Work in tandem with the rest of the IT Operations team to uphold system SLAs with a rotating On-call schedule for production support issues.
Direct internal and external service provider engagements, as needed, in the processing of support requests for effective and timely resolution of issues.
Research, procure, and vet new hardware and software solutions.
Coordinate and oversee a wide range of IT projects.
Work with key stakeholders to thoroughly outline tasks and deliver results.
Maintain relationships with key internal stakeholders to assist in delivering continuous improvements.
Participating in hiring, training and development of others.
Maintain internal and user facing documentation for all managed services.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
The Audible Helpdesk works with Amazon and Audible service managers and other staff to maintain internal solutions and respond to employees' tech issues.
Additionally, they manage all the on-premise... infrastructure including servers, storage solutions, telephony and printers.
Audible.
com (a wholly owned subsidiary of Amazon.
com) is looking for a dynamic and motivated IT Support Engineer to join their IT Operations group.
If you are customer-focused with strong problem-solving skills and have experience with macOS, Windows and Unix environments, we want to talk with you.
As a member of the team you will have the opportunity to develop your career by maintaining and supporting Audible's unique corporate infrastructure, services platforms and employees.
This is a challenging role that demands strong communication skills, technical, analytical and problem-solving competencies and most importantly, customer obsession.
KEY RESPONSIBILITIES Provide support for escalated tickets from Audible's growing multi-site user base and environments.
Provide technical expertise and hands-on support of Audible's multi-site server infrastructure.
Participate in the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of local services.
Work in tandem with the rest of the IT Operations team to uphold system SLAs with a rotating On-call schedule for production support issues.
Direct internal and external service provider engagements, as needed, in the processing of support requests for effective and timely resolution of issues.
Research, procure, and vet new hardware and software solutions.
Coordinate and oversee a wide range of IT projects.
Work with key stakeholders to thoroughly outline tasks and deliver results.
Maintain relationships with key internal stakeholders to assist in delivering continuous improvements.
Participating in hiring, training and development of others.
Maintain internal and user facing documentation for all managed services.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via ZipRecruiter
posted_at: 19 hours agoschedule_type: Full-time
MULTIPLE POSITIONS AVAILABLE
Employer: Audible, Inc.
Title: Software Development Engineer I...
Location: 1 Washington Park, Newark, NJ 07102
Duties: Assist senior engineers in the design and development of large-scale, multi-tiered, multi-threaded, embedded, or distributed software applications, tools, systems, and services. Contribute to software documentation. Build software components architected by senior engineers. Triage, debug, and fix bugs
MULTIPLE POSITIONS AVAILABLE
Employer: Audible, Inc.
Title: Software Development Engineer I...
Location: 1 Washington Park, Newark, NJ 07102
Duties: Assist senior engineers in the design and development of large-scale, multi-tiered, multi-threaded, embedded, or distributed software applications, tools, systems, and services. Contribute to software documentation. Build software components architected by senior engineers. Triage, debug, and fix bugs in day-to-day operations. Report on the status of projects and systems using available metrics. Position reports into Newark, NJ office; however, telecommuting from a home office is allowed.
Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000
Apply online: www.amazon.jobs - search by ADBL102 Show more details...
Employer: Audible, Inc.
Title: Software Development Engineer I...
Location: 1 Washington Park, Newark, NJ 07102
Duties: Assist senior engineers in the design and development of large-scale, multi-tiered, multi-threaded, embedded, or distributed software applications, tools, systems, and services. Contribute to software documentation. Build software components architected by senior engineers. Triage, debug, and fix bugs in day-to-day operations. Report on the status of projects and systems using available metrics. Position reports into Newark, NJ office; however, telecommuting from a home office is allowed.
Amazon.com is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation. #0000
Apply online: www.amazon.jobs - search by ADBL102 Show more details...
via Newark, NJ - Geebo
posted_at: 20 hours agoschedule_type: Full-timesalary: 20–28 an hour
This opportunity is as a Technical Program Manager (TPM) within Audible's Amazon Program.
The Amazon Program is responsible for the relationship and integration of Audible and Amazon products.
We enable users to experience Audible through Amazon properties including Echo, Fire tablets, and Amazon...
com.
This team designs and builds architectures for products that deliver Audible content to users in all sorts of new application domains using back-end
This opportunity is as a Technical Program Manager (TPM) within Audible's Amazon Program.
The Amazon Program is responsible for the relationship and integration of Audible and Amazon products.
We enable users to experience Audible through Amazon properties including Echo, Fire tablets, and Amazon...
com.
This team designs and builds architectures for products that deliver Audible content to users in all sorts of new application domains using back-end services as well as our content on end-user devices and platforms such as iOS, Android, Web, Alexa devices like Echo and more.
The team we're specifically hiring for focuses on tapping the unrealized opportunity landscape within Amazon, where the Audible listening experience still remains unknown to many of our potential customers.
Amazon is a vast playground for Audible to experiment and improve upon disruptive customer experiences and add new levels of profitable growth.
Increasing Audible awareness among Amazon customers, especially Prime subscribers is the key goal for the team.
The team works closely with many other Amazon teams including Search, Personalization, Digital Payments, and Services to build Audible-specific acquisition, engagement, and retention flows.
We need your help to manage projects and processes that will help bring more customers to Audible through our Amazon touch-points.
KEY RESPONSIBILITIES Play a leading role in running the delivery of large cross functional projects spanning teams and divisions in Audible and outside of Audible (Amazon teams).
Collaborate to define core business objectives in order to deliver the best product, program or project with the most efficient use of company resources.
Work with cross functional teams - technology, business and operations to lead multiple projects that have conflicting needs / priorities, from concept to launch.
Work with technical astuteness, be detailed oriented and proactive in seeking opens in the projects and drive subsequent closure.
Communicate project risks, progress, launches and retrospectives across all stakeholders and teams - consistently and transparently.
Strive constantly to improve and establish a new bar in performance (using objective metrics) in project execution.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
The Amazon Program is responsible for the relationship and integration of Audible and Amazon products.
We enable users to experience Audible through Amazon properties including Echo, Fire tablets, and Amazon...
com.
This team designs and builds architectures for products that deliver Audible content to users in all sorts of new application domains using back-end services as well as our content on end-user devices and platforms such as iOS, Android, Web, Alexa devices like Echo and more.
The team we're specifically hiring for focuses on tapping the unrealized opportunity landscape within Amazon, where the Audible listening experience still remains unknown to many of our potential customers.
Amazon is a vast playground for Audible to experiment and improve upon disruptive customer experiences and add new levels of profitable growth.
Increasing Audible awareness among Amazon customers, especially Prime subscribers is the key goal for the team.
The team works closely with many other Amazon teams including Search, Personalization, Digital Payments, and Services to build Audible-specific acquisition, engagement, and retention flows.
We need your help to manage projects and processes that will help bring more customers to Audible through our Amazon touch-points.
KEY RESPONSIBILITIES Play a leading role in running the delivery of large cross functional projects spanning teams and divisions in Audible and outside of Audible (Amazon teams).
Collaborate to define core business objectives in order to deliver the best product, program or project with the most efficient use of company resources.
Work with cross functional teams - technology, business and operations to lead multiple projects that have conflicting needs / priorities, from concept to launch.
Work with technical astuteness, be detailed oriented and proactive in seeking opens in the projects and drive subsequent closure.
Communicate project risks, progress, launches and retrospectives across all stakeholders and teams - consistently and transparently.
Strive constantly to improve and establish a new bar in performance (using objective metrics) in project execution.
.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via UX Research Jobs
schedule_type: Full-time
UX Researcher position at Audible. More info at UXResearchJobs.com
UX Researcher position at Audible. More info at UXResearchJobs.com
Show more details...
via Phynally
schedule_type: Full-time
DESCRIPTION
Job summary...
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.
ABOUT THIS ROLE
Audible is seeking an Associate Director, Email Marketing Developer who will define and build email and push template solutions for global outbound channels using
DESCRIPTION
Job summary...
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.
ABOUT THIS ROLE
Audible is seeking an Associate Director, Email Marketing Developer who will define and build email and push template solutions for global outbound channels using HTML, CSS and Handlebars.js. This role is part of the Marketing Operations team, and is instrumental in helping Audible accelerate channel growth and deliver an exceptional customer experience across the globe.
ABOUT YOU
You have a demonstrated track record of optimizing, developing, launching and maintaining large scale marketing or product systems or experiences. You are a transformer who is passionate about figuring out what the future looks like, with a relentless focus on creating and improving customer value. You have a passion for international and scaling products globally. You are a hands-on multitasker who can quickly change focus and balance the needs of the moment with longer-term goals with a high tolerance for ambiguity and complexity. You are resilient with a positive attitude – even the stiffest challenges are possible with the right amount of creativity, good judgment, and hard work. You prefer to work smart vs. working hard and ideally have a track record of implementing process improvement initiatives through automation or other means. You feel comfortable communicating with and between marketers and engineers.
As an Associate Director, Email Marketing Developer, you will…
Work with cross-functional stakeholders and agency partners to understand and define template requirements and use cases.
Develop global outbound solutions for all supported languages and marketplaces with a focus on dynamic content and enhanced personalization.
Maintain an email and push template library aligned to brand guidelines and industry best practices.
Review creative wireframes to ensure email template feasibility and ease of handoff.
Triage any issues and find quick resolutions to issues where the root cause may be an email or push built by the Marketing Operations Team.
Deliver on the tech and product vision with innovative template solutions that drive relevant KPIs.
Test and troubleshoot email templates in Litmus to ensure optimal rendering across email clients.
BASIC QUALIFICATIONS
5+ years of digital marketing, product marketing, CRM, or email marketing experience.
BA/BS degree.
Professional experience working with HTML and CSS, and a general understanding of email development.
PREFERRED QUALIFICATIONS
Solid grasp of email standards and trends across all devices, platforms, and email clients.
MS/MBA.
Experience in managing initiatives within regional and global context.
Hands-on experience executing emails with Salesforce/Exact Target or similar ESPs (Email Service Providers).
Experience with or knowledge of RESTful services and APIs.
ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We’re changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we’ve redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it’s our people who make Audible’s service possible. We’re listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in a common office space (work from hub) and remote work (work from home). Some teams will work mostly at hub, some mostly at home and others hybrid. For more information, please visit adbl.co/hybrid.
Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us Show more details...
Job summary...
Good storytelling starts with great listening. At Audible, that means each role and every project has our audience in mind. Because the same people who design, develop, and deploy our products also happen to use them. To us, that speaks volumes.
ABOUT THIS ROLE
Audible is seeking an Associate Director, Email Marketing Developer who will define and build email and push template solutions for global outbound channels using HTML, CSS and Handlebars.js. This role is part of the Marketing Operations team, and is instrumental in helping Audible accelerate channel growth and deliver an exceptional customer experience across the globe.
ABOUT YOU
You have a demonstrated track record of optimizing, developing, launching and maintaining large scale marketing or product systems or experiences. You are a transformer who is passionate about figuring out what the future looks like, with a relentless focus on creating and improving customer value. You have a passion for international and scaling products globally. You are a hands-on multitasker who can quickly change focus and balance the needs of the moment with longer-term goals with a high tolerance for ambiguity and complexity. You are resilient with a positive attitude – even the stiffest challenges are possible with the right amount of creativity, good judgment, and hard work. You prefer to work smart vs. working hard and ideally have a track record of implementing process improvement initiatives through automation or other means. You feel comfortable communicating with and between marketers and engineers.
As an Associate Director, Email Marketing Developer, you will…
Work with cross-functional stakeholders and agency partners to understand and define template requirements and use cases.
Develop global outbound solutions for all supported languages and marketplaces with a focus on dynamic content and enhanced personalization.
Maintain an email and push template library aligned to brand guidelines and industry best practices.
Review creative wireframes to ensure email template feasibility and ease of handoff.
Triage any issues and find quick resolutions to issues where the root cause may be an email or push built by the Marketing Operations Team.
Deliver on the tech and product vision with innovative template solutions that drive relevant KPIs.
Test and troubleshoot email templates in Litmus to ensure optimal rendering across email clients.
BASIC QUALIFICATIONS
5+ years of digital marketing, product marketing, CRM, or email marketing experience.
BA/BS degree.
Professional experience working with HTML and CSS, and a general understanding of email development.
PREFERRED QUALIFICATIONS
Solid grasp of email standards and trends across all devices, platforms, and email clients.
MS/MBA.
Experience in managing initiatives within regional and global context.
Hands-on experience executing emails with Salesforce/Exact Target or similar ESPs (Email Service Providers).
Experience with or knowledge of RESTful services and APIs.
ABOUT AUDIBLE
At Audible, we innovate and inspire through the power of voice. We’re changing the narrative on storytelling. As a leading creator and provider of premium audio storytelling, we’ve redefined the ways people access, discover, and share stories. The stories we tell have the ability to transport and transform everyday moments into meaningful experiences and it’s our people who make Audible’s service possible. We’re listeners, storytellers, and problem-solvers. Our perspectives and experiences power our ideas and come together in our mission to unleash the power of the spoken word. Audible offers a Hub+Home hybrid workplace model that gives employees flexibility between gathering in a common office space (work from hub) and remote work (work from home). Some teams will work mostly at hub, some mostly at home and others hybrid. For more information, please visit adbl.co/hybrid.
Audible is committed to a diverse and inclusive workplace. Audible is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us Show more details...
via Upwork
posted_at: 27 days agoschedule_type: Contractorwork_from_home: 1
US publisher looking for female narrator to voice-over a fiction title to be uploaded and sold on audible. Manuscript has just over 45,000 words.
The topic is a forbidden romance, set in a dystopian future where females rule the world, and men are the workers/slaves following a gender war. The book has a great message to it.
Looking for a female neutral american voice, or possibly a slight British accent.
Files would need to be delivered in compliance
US publisher looking for female narrator to voice-over a fiction title to be uploaded and sold on audible. Manuscript has just over 45,000 words.
The topic is a forbidden romance, set in a dystopian future where females rule the world, and men are the workers/slaves following a gender war. The book has a great message to it.
Looking for a female neutral american voice, or possibly a slight British accent.
Files would need to be delivered in compliance with Audible specs.
If you are interested in this job, please reply and also send a 1-2 minute audio clip from the manuscript excerpt attached to this message - The author will choose.
Thank you for your consideration! Show more details...
The topic is a forbidden romance, set in a dystopian future where females rule the world, and men are the workers/slaves following a gender war. The book has a great message to it.
Looking for a female neutral american voice, or possibly a slight British accent.
Files would need to be delivered in compliance with Audible specs.
If you are interested in this job, please reply and also send a 1-2 minute audio clip from the manuscript excerpt attached to this message - The author will choose.
Thank you for your consideration! Show more details...
via LinkedIn
schedule_type: Full-time
Description
KEY RESPONSIBILITIES...
Develop and implement conversion-marketing strategies (A/B testing and multivariate) that will drive the conversion of prospects to subscribers within the Audible app.
Create Go-to-market and post mortems for in app marketing launches.
Leverage analytics tools to optimize conversion opportunities in the acquisition flow.
Own, drive, and report on key metrics related to onboarding, trial-to-member conversion,
Description
KEY RESPONSIBILITIES...
Develop and implement conversion-marketing strategies (A/B testing and multivariate) that will drive the conversion of prospects to subscribers within the Audible app.
Create Go-to-market and post mortems for in app marketing launches.
Leverage analytics tools to optimize conversion opportunities in the acquisition flow.
Own, drive, and report on key metrics related to onboarding, trial-to-member conversion, retention, and churn.
Implement conversion strategies across the Audible app.
Others as defined by evolving business needs for a rapidly growing online business.
Basic Qualifications
5+ years of work experience in digital marketing and experimentation.
Strong experience in conversion, engagement and retention marketing throughout different portions of the lifecycle.
Proven ability in synthesizing and interpreting data and customer insights into successful marketing strategies.
Strong strategy and analytics skills, with an advanced understanding of success metrics.
Strong creative sensibilities and an aptitude to always look at marketing communications through the eyes of the customer.
Preferred Qualification’s
Excellent verbal and written communication and presentation skills.
MBA or graduate degree.
Acquisition, conversion and retention marketing experience in a membership model business.
Skilled In Content Management Systems That Manage In-App Experiences.
Hands-on experience with digital marketing tools for example: kochava, adobe analytics, google analytics, or corementrics, Testing target and Optimizely.
Experience in working with various practices (Technology, Creative, User Experience, Media Planning) to develop assets and plans for optimization Show more details...
KEY RESPONSIBILITIES...
Develop and implement conversion-marketing strategies (A/B testing and multivariate) that will drive the conversion of prospects to subscribers within the Audible app.
Create Go-to-market and post mortems for in app marketing launches.
Leverage analytics tools to optimize conversion opportunities in the acquisition flow.
Own, drive, and report on key metrics related to onboarding, trial-to-member conversion, retention, and churn.
Implement conversion strategies across the Audible app.
Others as defined by evolving business needs for a rapidly growing online business.
Basic Qualifications
5+ years of work experience in digital marketing and experimentation.
Strong experience in conversion, engagement and retention marketing throughout different portions of the lifecycle.
Proven ability in synthesizing and interpreting data and customer insights into successful marketing strategies.
Strong strategy and analytics skills, with an advanced understanding of success metrics.
Strong creative sensibilities and an aptitude to always look at marketing communications through the eyes of the customer.
Preferred Qualification’s
Excellent verbal and written communication and presentation skills.
MBA or graduate degree.
Acquisition, conversion and retention marketing experience in a membership model business.
Skilled In Content Management Systems That Manage In-App Experiences.
Hands-on experience with digital marketing tools for example: kochava, adobe analytics, google analytics, or corementrics, Testing target and Optimizely.
Experience in working with various practices (Technology, Creative, User Experience, Media Planning) to develop assets and plans for optimization Show more details...
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