Automattic is an online company that provides web publishing and website management services. It is best known for its WordPress.com platform, which hosts millions of websites and blogs around the world. Automattic also provides products and services that help users manage, customize, and optimize their websites and blogs. These include WordPress.com VIP, Jetpack, WooCommerce, and Gravatar. Automattic is also committed to creating an open web and providing tools to help users access and share content in meaningful ways. The company’s mission is to make the web a “better place for everyone”.
Matt’s call to action invited organizations that want to “grow the WordPress pie (and not just their piece of it)” to dedicate 5% of their resources to WordPress core. Five for the Future.automattic.comIn 2014, Automattic CEO and WordPress co-founder Matt Mullenweg committed to dedicating 5% of our company time to WordPress core, and invited other businesses and individuals to join us.
Terms of the deal were not disclosed.venturebeat.comWordPress VIP (WPVIP), Automattic’s enterprise-focused content management platform, has acquired Parse.ly, an engagement analytics platformaimed at online publishers.
It’s clear Automatic has been investing in its enterprise aspirations for a while now, and Parse.ly fits neatly into those plans.venturebeat.comNot long before that, Automattic acquired ZBS CRM, a customer relationship management plugin for WordPress. Automattic also operates an ecommerce plugin called WooCommerce, which it acquired in 2015.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#1,235 Site Rank
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Site age20 yrs old
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Site Owner informationWhois info
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FoundedAugust 2005
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FounderMatt Mullenweg
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HeadquartersSan Francisco,,,California
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Key peopleMatt Mullenweg
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Number of employees2,029 (May 2022)
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BrandsWordPress.com,Akismet,Gravatar,Simplenote,WooCommerce,Tumblr,Parse.ly,Day One,Pocket Casts
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TypePrivate
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IndustryInternet
#1,235
20 yrs
United States
Transforming publishing on the web is no small task. Our goal is to build relationships based on trust which result in happy, passionate, loyal customers and colleagues. We do this through listening to their needs and guiding them to the fullest use of the products we offer. We are looking for people with the right mix of compassion, writing... skills, and technical knowledge to get the job done.
Interested in learning more about how our team works? Check out what Happiness Engineers have to say about their work.
In general, a typical day involves:
• Being an active member of a global team that provides 24/7 support via live chat, tickets, forums, and one-on-one screenshare sessions.
• Helping people use Automattic’s products, including WordPress.com, WooCommerce, Jetpack, and more.
• Troubleshooting, investigating, and creating detailed bug reports
• Building a community of support by sharing knowledge and helping team members around the world
Being a Happiness Engineer requires:
• Patience, grace, and a sense of humor
• Excellent writing and communication skills, with a knack for taking technical language and making it understandable
• Being comfortable with communicating and helping VIP or Business users.
• A passion for solving tough problems and proposing elegant solutions
• Working knowledge of WordPress, HTML, and CSS and a strong support philosophy.
• An ability to learn and adapt so that you can help teach others
• An understanding of the 24/7 nature of support and an ability to regularly assist with weekend coverage, as well as some holiday and evening availability. We support being able to select schedules that help you to take care of your own needs. This is a full-time position.
Happiness Engineers should be fluent and eloquent in written English. If you know additional languages, be sure to tell us.
HOW TO APPLY
Does this sound interesting? If yes, click the Apply button below and fill out our application form. In your cover letter, let us know what you can contribute to the team. Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive many applications for this position, so try to make your application stand out Show more details...
As our first contracts and stock administrator, you will be part of a small legal team responsible for supporting all of Automattic’s growth. This is the ideal role for a candidate looking to expand beyond what is on offer in a... traditional legal ops or paralegal position at a more moribund company. You’ll help invent processes and build systems from the ground up, not just run a dusty old machine built by someone else in the 1990s.
Some of your responsibilities will include: impeccably managing our cap table in Shareworks, helping to wrangle our flow of inbound agreements of all types as we build out our contract database, and contributing to quarterly investor reporting and annual audits. Everything at Automattic is done on a global scale and in an international context, and you will frequently be managing projects in non-US jurisdictions.
We’d love to hear from you if you:
• Have experience as an in-house stock admin or paralegal in a lean, fast-growing, fast-paced software, internet, or creative startup, large private company or at an investment fund.
• Have exceptional interpersonal skills, including outstanding verbal and written skills in English.
• Possess an agile and curious mind. You’re not afraid to ask questions or admit when you are wrong.
• Have a healthy sense of humor, and an abiding spirit of idealism about your chosen profession.
• Have a passion for elegant, simple, automated solutions that keep operations running smoothly, and an ability to see opportunities for process improvement and the initiative to move forward with action.
• Thrive in a tech-centered, developer-focused environment, and are adept at collaborating with engineers and understanding technical and product details.
• Love a dynamic, fast-growing environment.
• Prefer operating very independently, and are highly motivated to learn new things and improve your skills, and enjoy juggling an array of tasks.
• Are collaborative, and enjoy working with teams such as Engineering, Marketing, and Finance.
• Excel at understanding complex topics and explaining them to others in clear, concise, terms.
Bonus points if you have experience working on a distributed team, WordPress, software development, coding, or open source Show more details...
You are highly collaborative and you love participating in code reviews and discussions about architecture or design. You are passionate about and accomplished in iOS software development; in particular, Swift. You are knowledgeable about design patterns and testability; experience with XCUITest, performance testing and unit testing is very welcome. You are thoughtful about product design, with good user experience instincts. Some of our teams are also looking for experience in one of the following areas:
Native e-commerce apps. Social or content-oriented native apps. Extra credit:
Experience with macOS development. Experience with React Native development. UI design skills and knowledge of platform design specifications. PHP, WordPress, and REST API backend programming experience. Data analysis experience, and understanding of how analytics can influence product decisions. Knowledge of tooling and build systems. Open-source contributions, particularly involvement in open source (or other) communities. How do we work? We're kind to each other and our users - we strive to build a positive, supportive, and inclusive culture of cohesive teams focused on delivering value to our customers. We work as a global and distributed workforce resulting in a unique way of working built around our creed . We offer flexible work arrangements allowing our team members to work when they feel best. We open-source! We're cool with open-sourcing everything except passwords, or secret keys. We ship often, deploying many times daily with the help of peer code review, continuous integration, and our global workforce in over 70 countries. We welcome collaboration, and you can be involved in any discussion across our many communication channels. Speaking of interests and skills, here are some areas in which you can grow and have further impact in the future at the company:
Leadership - we offer a variety of leadership options to those who have interest, including becoming a team lead and managing releases. Learning and development - we have a generous personal development budget and encourage you to grow your skills through courses, books and conferences. Architecture - we encourage developers to develop expertise in the systems they work with, guide their evolution and mentor other developers working on them. Engineering effectiveness - we believe in helping other developers become more effective through tools, practices, cross-team collaborations, and process improvements. If you're reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying. We're a distributed company with more than 1900 Automatticians in 96 countries speaking 120
different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country. We believe in Open Source and the vast majority of our work is available under the GPL . Diversity, Equity, and Inclusion at Automattic We're improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians:
We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices.
Salary Range:
$80K -- $100K
Minimum Qualification
Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications Show more details...