Most recent job postings at Automattic
via Work-From-Home Jobs schedule_type: Full-time
As a Happiness Engineer, you love helping people. Transforming publishing on the web is no small task. Our goal is to build relationships based on trust which result in happy, passionate, loyal customers and colleagues. We do this through listening to their needs and guiding them to the fullest use of the products we offer. We are looking for people with the right mix of compassion, writing... skills, and technical knowledge to get the job done. Interested As a Happiness Engineer, you love helping people.

Transforming publishing on the web is no small task. Our goal is to build relationships based on trust which result in happy, passionate, loyal customers and colleagues. We do this through listening to their needs and guiding them to the fullest use of the products we offer. We are looking for people with the right mix of compassion, writing... skills, and technical knowledge to get the job done.

Interested in learning more about how our team works? Check out what Happiness Engineers have to say about their work.

In general, a typical day involves:
• Being an active member of a global team that provides 24/7 support via live chat, tickets, forums, and one-on-one screenshare sessions.
• Helping people use Automattic’s products, including WordPress.com, WooCommerce, Jetpack, and more.
• Troubleshooting, investigating, and creating detailed bug reports
• Building a community of support by sharing knowledge and helping team members around the world

Being a Happiness Engineer requires:
• Patience, grace, and a sense of humor
• Excellent writing and communication skills, with a knack for taking technical language and making it understandable
• Being comfortable with communicating and helping VIP or Business users.
• A passion for solving tough problems and proposing elegant solutions
• Working knowledge of WordPress, HTML, and CSS and a strong support philosophy.
• An ability to learn and adapt so that you can help teach others
• An understanding of the 24/7 nature of support and an ability to regularly assist with weekend coverage, as well as some holiday and evening availability. We support being able to select schedules that help you to take care of your own needs. This is a full-time position.

Happiness Engineers should be fluent and eloquent in written English. If you know additional languages, be sure to tell us.

HOW TO APPLY

Does this sound interesting? If yes, click the Apply button below and fill out our application form. In your cover letter, let us know what you can contribute to the team. Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive many applications for this position, so try to make your application stand out
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via Remote Experts schedule_type: Full-time
We are seeking talented wrangler of contracts, shares of stock, and the myriad details that we need to mind to keep the Automattic legal machine humming along. As our first contracts and stock administrator, you will be part of a small legal team responsible for supporting all of Automattic’s growth. This is the ideal role for a candidate looking to expand beyond what is on offer in a... traditional legal ops or paralegal position at a more moribund We are seeking talented wrangler of contracts, shares of stock, and the myriad details that we need to mind to keep the Automattic legal machine humming along.

As our first contracts and stock administrator, you will be part of a small legal team responsible for supporting all of Automattic’s growth. This is the ideal role for a candidate looking to expand beyond what is on offer in a... traditional legal ops or paralegal position at a more moribund company. You’ll help invent processes and build systems from the ground up, not just run a dusty old machine built by someone else in the 1990s.

Some of your responsibilities will include: impeccably managing our cap table in Shareworks, helping to wrangle our flow of inbound agreements of all types as we build out our contract database, and contributing to quarterly investor reporting and annual audits. Everything at Automattic is done on a global scale and in an international context, and you will frequently be managing projects in non-US jurisdictions.

We’d love to hear from you if you:
• Have experience as an in-house stock admin or paralegal in a lean, fast-growing, fast-paced software, internet, or creative startup, large private company or at an investment fund.
• Have exceptional interpersonal skills, including outstanding verbal and written skills in English.
• Possess an agile and curious mind. You’re not afraid to ask questions or admit when you are wrong.
• Have a healthy sense of humor, and an abiding spirit of idealism about your chosen profession.
• Have a passion for elegant, simple, automated solutions that keep operations running smoothly, and an ability to see opportunities for process improvement and the initiative to move forward with action.
• Thrive in a tech-centered, developer-focused environment, and are adept at collaborating with engineers and understanding technical and product details.
• Love a dynamic, fast-growing environment.
• Prefer operating very independently, and are highly motivated to learn new things and improve your skills, and enjoy juggling an array of tasks.
• Are collaborative, and enjoy working with teams such as Engineering, Marketing, and Finance.
• Excel at understanding complex topics and explaining them to others in clear, concise, terms.

Bonus points if you have experience working on a distributed team, WordPress, software development, coding, or open source
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via Raleigh, NC - Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
At Automattic, we believe in making the web a better place. We are currently looking for several iOS specialists to help us take our native WordPress, WooCommerce, Tumblr, and Simplenote apps to the next level. We want people to be able to blog, post, and manage their site or shop wherever they are, taking advantage of the things that make our mobile devices our most important ones, such as media... and notifications. We work closely with multi-functional At Automattic, we believe in making the web a better place. We are currently looking for several iOS specialists to help us take our native WordPress, WooCommerce, Tumblr, and Simplenote apps to the next level. We want people to be able to blog, post, and manage their site or shop wherever they are, taking advantage of the things that make our mobile devices our most important ones, such as media... and notifications. We work closely with multi-functional product teams to improve the WordPress, Tumblr, and WooCommerce experience on iPhone and iPad -- both the apps and their underlying APIs and systems. About you:
You are highly collaborative and you love participating in code reviews and discussions about architecture or design. You are passionate about and accomplished in iOS software development; in particular, Swift. You are knowledgeable about design patterns and testability; experience with XCUITest, performance testing and unit testing is very welcome. You are thoughtful about product design, with good user experience instincts. Some of our teams are also looking for experience in one of the following areas:
Native e-commerce apps. Social or content-oriented native apps. Extra credit:
Experience with macOS development. Experience with React Native development. UI design skills and knowledge of platform design specifications. PHP, WordPress, and REST API backend programming experience. Data analysis experience, and understanding of how analytics can influence product decisions. Knowledge of tooling and build systems. Open-source contributions, particularly involvement in open source (or other) communities. How do we work? We're kind to each other and our users - we strive to build a positive, supportive, and inclusive culture of cohesive teams focused on delivering value to our customers. We work as a global and distributed workforce resulting in a unique way of working built around our creed . We offer flexible work arrangements allowing our team members to work when they feel best. We open-source! We're cool with open-sourcing everything except passwords, or secret keys. We ship often, deploying many times daily with the help of peer code review, continuous integration, and our global workforce in over 70 countries. We welcome collaboration, and you can be involved in any discussion across our many communication channels. Speaking of interests and skills, here are some areas in which you can grow and have further impact in the future at the company:
Leadership - we offer a variety of leadership options to those who have interest, including becoming a team lead and managing releases. Learning and development - we have a generous personal development budget and encourage you to grow your skills through courses, books and conferences. Architecture - we encourage developers to develop expertise in the systems they work with, guide their evolution and mentor other developers working on them. Engineering effectiveness - we believe in helping other developers become more effective through tools, practices, cross-team collaborations, and process improvements. If you're reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying. We're a distributed company with more than 1900 Automatticians in 96 countries speaking 120
different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country. We believe in Open Source and the vast majority of our work is available under the GPL . Diversity, Equity, and Inclusion at Automattic We're improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians:
We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices.
Salary Range:
$80K -- $100K
Minimum Qualification
Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications
Show more details...
via Dayton, OH - Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
WooCommerce is an open-source commerce platform built on top of WordPress. We believe in democratizing commerce, and making it available to as many people, in as many ways as possible. WooCommerce enables anyone to set up a physical or digital store, to sell products or subscriptions, to sell their time, or just about anything else, pretty much anywhere on earth. As an open platform, we empower... an entire ecosystem of developers and builders to WooCommerce is an open-source commerce platform built on top of WordPress. We believe in democratizing commerce, and making it available to as many people, in as many ways as possible. WooCommerce enables anyone to set up a physical or digital store, to sell products or subscriptions, to sell their time, or just about anything else, pretty much anywhere on earth. As an open platform, we empower... an entire ecosystem of developers and builders to provide custom solutions for things we can't even dream of. Email marketing is one of the best ways to grow a store, and we have several exciting products and services in this area. What Have We Worked on Recently? MailPoet enables WooCommerce stores and WordPress sites to build and run email marketing campaigns without leaving their WordPress Admin. MailPoet also provides email delivery services using its own purpose-built email delivery infrastructure. WooCommerce Core is the most popular commerce solution, built for WordPress. It's the foundation for everything else we do. To view more of our recent work, check out our longer product list on Automattic.com . We are looking for engineers who have production experience with several programming languages. We fully embrace modern engineering practices using PHP and JavaScript/TypeScript (ReactJS specifically) and are pushing the boundaries of what's possible at scale with both. Interest and excitement in using these languages every day is essential to success in this role. You can check out our repo to get a better look at how we work. Enough About Us, Let's Talk More About You. As An Email Marketing Engineer You:
Have experience or interest in building email marketing campaigns or email marketing tooling. Are comfortable working both on the frontend and backend. Are passionate about and experienced in software development; in particular, you have advanced PHP knowledge, advanced JavaScript or TypeScript knowledge. TypeScript and ReactJS knowledge is a plus, and we can help you learn it as you go. Write clear and understandable code. Have experience with test automation at all levels of the test pyramid, and design testable systems. Have demonstrated experience and interest in systems architecture, are knowledgeable about design patterns. Are highly collaborative and love participating in code reviews and discussions about architecture, and/or design. Have experience working on large-scale systems. Making them faster, more scalable, and fault-tolerant. Extra Credit Experience with large scale email delivery operations and systems. Experience fighting spam. WordPress programming experience. Open source contributions. Contributions to programs designed to help underrepresented people enter the tech field. Experience collecting and using data to help inform product decisions. Good user experience instincts and product design opinions. Speaking of Interests and Skills, Here Are Some Areas in Which You Can Grow and Have Further Impact in the Future at the Company Leadership - we offer a variety of leadership options to those who have interest, including becoming a team lead and managing releases. Learning and development - we have a generous personal development budget and encourage you to grow your skills through courses, books and conferences. Architecture - we encourage developers to develop expertise in the systems they work with, guide their evolution and mentor other developers working on them. Engineering effectiveness - we believe in helping other developers become more effective through tools, practices, cross-team collaborations, and process improvements. How Do We Work? We're kind to each other and our users - we strive to build a positive, supportive, and inclusive culture of cohesive teams focused on delivering value to our customers. We work as a global and distributed workforce resulting in a unique way of working built around our creed . We offer flexible work arrangements allowing our team members to work when they feel best. We open-source! We're cool with open-sourcing everything except passwords, or secret keys. We ship often, releasing shipped software weekly, with the help of peer code reviews, strong test automation, continuous integration, manual and automated QA, and our global workforce in over 70 countries. We welcome collaboration, and you can be involved in any discussion across our many communication channels. These are exciting times at Automattic and WooCommerce. You'll have a unique opportunity to shape the future of our products. Join us! We look forward to hearing from you. About Automattic We are the people behind WordPress.com , WooCommerce , Jetpack , Tumblr , Simplenote , Longreads , and more. We believe in making the web a better place. We're a distributed company with more than 1300 Automatticians in 75
countries speaking 90
different languages. Our common goal is to democratize publishing so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world. We believe in Open Source and the vast majority of our work is available under the GPL . Diversity & Inclusion at Automattic We're improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians:
We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. What to Expect We know applying to jobs can be stressful and we want to ease the stress by giving clear expectations upfront about our process. We've outlined everything you need to know here including all of the steps in the process as well as how we approach hiring. Please note that we are paying extra attention to your answers to the questions in the application form. They are a significant part of the hiring process, and we will review them just like we would review any other step of the hiring process. We're always iterating so if you happen to join us in the process, please feel free to offer feedback on what else we can include there! If you're reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying. We're a distributed company with more than 1900 Automatticians in 96 countries speaking 120
different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country. We believe in Open Source and the vast majority of our work is available under the GPL . Diversity, Equity, and Inclusion at Automattic We're improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians:
We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices.
Salary Range:
$80K -- $100K
Minimum Qualification
Systems Architecture & Engineering, Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications
Show more details...
via Birmingham, AL - Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
WooCommerce is an open-source commerce platform built on top of WordPress. We believe in democratizing commerce, and making it available to as many people, in as many ways as possible. WooCommerce enables anyone to set up a physical or digital store, to sell products or subscriptions, to sell their time, or just about anything else, pretty much anywhere on earth. As an open platform, we empower... an entire ecosystem of developers and builders to WooCommerce is an open-source commerce platform built on top of WordPress. We believe in democratizing commerce, and making it available to as many people, in as many ways as possible. WooCommerce enables anyone to set up a physical or digital store, to sell products or subscriptions, to sell their time, or just about anything else, pretty much anywhere on earth. As an open platform, we empower... an entire ecosystem of developers and builders to provide custom solutions for things we can't even dream of. Payments are at the center of all commercial activity, and we have a number of exciting products and services in this area. WHAT HAVE WE WORKED ON RECENTLY? WooCommerce Payments brings a hosted, Stripe-powered payment system right into WooCommerce, and integrates it natively. Leveraging our React-powered admin, our own API layer, and a deep understanding of the commerce space, we're giving payment handling its deserved place in the middle of the WooCommerce experience. We work directly with a number of high-profile partners like Stripe , PayPal , and Square to provide first-class payment experiences with their platforms. WooCommerce Core is the most popular commerce solution, built for WordPress. It's the foundation for everything else we do. To view more of our recent work, check out our longer product list on Automattic.com . We are looking for engineers who have production experience with several programming languages. We fully embrace using PHP and JavaScript (ReactJS specifically) and are pushing the boundaries of what's possible at scale with both. Interest and excitement in using these languages on a daily basis is essential to success in this role. ENOUGH ABOUT US, LET'S TALK MORE ABOUT YOU. AS AN ECOMMERCE ENGINEER YOU:
Have expert knowledge of Stripe's APIs, including those for the Connect, Payments, Checkout, and Billing products. Have experience building international payments applications which support dozens of countries, languages and currencies, including transactions with different presentment and settlement currencies. Have worked with APIs from leading payments companies like Stripe, PayPal or Square, and are capable of designing and building similar APIs for our own services. Have experience with financial services products such as lending, card issuing, bank accounts and insurance. Have worked on digital wallets like Apple Pay, Google Pay or PayPal. Have integrated risk tools, especially relating to account based or merchant risk, for payments, lending and other financial services applications. Are passionate about and experienced in software development; in particular, advanced PHP knowledge, advanced JavaScript knowledge, or interest in building your skills in these areas is a plus. Have experience working on large-scale systems. Making them faster, more scalable, and fault-tolerant. Have demonstrated experience and interest in systems architecture. Are highly collaborative and love participating in code reviews and discussions about architecture, and/or design. Are knowledgeable about design patterns and testability; having experience with testing frameworks, performance and unit testing is very welcome. EXTRA CREDIT:
WordPress programming experience. Experience with modern JavaScript. Open source contributions. Contributions to programs designed to help underrepresented people enter the tech field. Experience collecting and using data to help inform product decisions. Good user experience instincts and product design opinions. SPEAKING OF INTERESTS AND SKILLS, HERE ARE SOME AREAS IN WHICH YOU CAN GROW AND HAVE FURTHER IMPACT IN THE FUTURE AT THE COMPANY:
Leadership - we offer a variety of leadership options to those who have interest, including becoming a team lead and managing releases. Learning and development - we have a generous personal development budget and encourage you to grow your skills through courses, books and conferences. Architecture - we encourage developers to develop expertise in the systems they work with, guide their evolution and mentor other developers working on them. Engineering effectiveness - we believe in helping other developers become more effective through tools, practices, cross-team collaborations, and process improvements. HOW DO WE WORK? We're kind to each other and our users - we strive to build a positive, supportive, and inclusive culture of cohesive teams focused on delivering value to our customers. We work as a global and distributed workforce resulting in a unique way of working built around our creed . We offer flexible work arrangements allowing our team members to work when they feel best. We open-source! We're cool with open-sourcing everything except passwords, or secret keys. We ship often, deploying many times daily for hosted services, and at least monthly for on-premise/shipped software, with the help of peer code review, continuous integration, and our global workforce in over 70 countries. We welcome collaboration, and you can be involved in any discussion across our many communication channels. These are exciting times at Automattic and WooCommerce. You'll have a unique opportunity to shape the future of our products. Join us! We look forward to hearing from you. DIVERSITY & INCLUSION AT AUTOMATTIC We're improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians:
We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Learn more about our dedication to diversity and inclusion and our Employee Resource Groups . WHAT TO EXPECT We know applying to jobs can be stressful and we want to ease the stress by giving clear expectations upfront about our process. We've outlined everything you need to know here including all of the steps in the process as well as how we approach hiring. Please note that we are paying extra attention to your answers to the questions in the application form. They are a significant part of the hiring process, and we will review them just like we would review any other step of the hiring process. We're always iterating so if you happen to join us in the process, please feel free to offer feedback on what else we can include there! We're a distributed company with more than 1900 Automatticians in 96 countries speaking 120
different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country. We believe in Open Source and the vast majority of our work is available under the GPL . Diversity, Equity, and Inclusion at Automattic We're improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians:
We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices.
Salary Range:
$80K -- $100K
Minimum Qualification
Systems Architecture & Engineering, Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications
Show more details...
via Washington, DC - Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
WooCommerce is an open-source commerce platform built on top of WordPress. We believe in democratizing commerce, and making it available to as many people, in as many ways as possible. WooCommerce enables anyone to set up a physical or digital store, to sell products or subscriptions, to sell their time, or just about anything else, pretty much anywhere on earth. As an open platform, we empower... an entire ecosystem of developers and builders to WooCommerce is an open-source commerce platform built on top of WordPress. We believe in democratizing commerce, and making it available to as many people, in as many ways as possible. WooCommerce enables anyone to set up a physical or digital store, to sell products or subscriptions, to sell their time, or just about anything else, pretty much anywhere on earth. As an open platform, we empower... an entire ecosystem of developers and builders to provide custom solutions for things we can't even dream of. WHAT HAVE WE WORKED ON RECENTLY? WooCommerce Core is the most popular commerce solution, built for WordPress. It's the foundation for everything else we do. WooCommerce Admin is the modern admin interface for WooCommerce stores, built using React and REST APIs, sitting on top of a WordPress installation. It brings the world of Single Page Applications to the WordPress ecosystem, and integrates with the platform that powers 36% of the web. WooCommerce Payments brings a hosted, Stripe-powered payment system right into WooCommerce, and integrates it natively. Leveraging our React-powered admin, our own API layer, and a deep understanding of the commerce space, we're giving payment handling its deserved place in the middle of the WooCommerce experience. To view more of our recent work, check out our longer product list on Automattic.com . We are looking for engineers who have production experience with several programming languages. We fully embrace using PHP and JavaScript (ReactJS specifically) and are pushing the boundaries of what's possible at scale with both. Interest and excitement in using these languages on a daily basis is essential to success in this role. ENOUGH ABOUT US, LET'S TALK MORE ABOUT YOU. AS AN ECOMMERCE ENGINEER YOU:
Understand and have some experience in some part of the ecommerce experience. Are interested in solving real problems that help people establish and operate businesses online. Are passionate about and experienced in software development; in particular, advanced PHP knowledge, advanced JavaScript knowledge, or interest in building your skills in these areas is a plus. Have experience working on large-scale systems. Making them faster, more scalable, and fault-tolerant. Have demonstrated experience and interest in systems architecture. Are highly collaborative and love participating in code reviews and discussions about architecture, and/or design. Are knowledgeable about design patterns and testability; having experience with testing frameworks, performance and unit testing is very welcome. EXTRA CREDIT:
WordPress programming experience. Experience with modern JavaScript. Open source contributions. Contributions to programs designed to help underrepresented people enter the tech field. Experience collecting and using data to help inform product decisions. Good user experience instincts and product design opinions. SPEAKING OF INTERESTS AND SKILLS, HERE ARE SOME AREAS IN WHICH YOU CAN GROW AND HAVE FURTHER IMPACT IN THE FUTURE AT THE COMPANY:
Leadership - we offer a variety of leadership options to those who have interest, including becoming a team lead and managing releases. Learning and development - we have a generous personal development budget and encourage you to grow your skills through courses, books and conferences. Architecture - we encourage developers to develop expertise in the systems they work with, guide their evolution and mentor other developers working on them. Engineering effectiveness - we believe in helping other developers become more effective through tools, practices, cross-team collaborations, and process improvements. HOW DO WE WORK? We're kind to each other and our users - we strive to build a positive, supportive, and inclusive culture of cohesive teams focused on delivering value to our customers. We work as a global and distributed workforce resulting in a unique way of working built around our creed . We offer flexible work arrangements allowing our team members to work when they feel best. We open-source! We're cool with open-sourcing everything except passwords, or secret keys. We ship often, deploying many times daily for hosted services, and at least monthly for on-premise/shipped software, with the help of peer code review, continuous integration, and our global workforce in over 70 countries. We welcome collaboration, and you can be involved in any discussion across our many communication channels. These are exciting times at Automattic and WooCommerce. You'll have a unique opportunity to shape the future of our products. Join us! We look forward to hearing from you. WHAT TO EXPECT We know applying to jobs can be stressful and we want to ease the stress by giving clear expectations upfront about our process. We've outlined everything you need to know here including all of the steps in the process as well as how we approach hiring. Please note that we are paying extra attention to your answers to the questions in the application form. They are a significant part of the hiring process, and we will review them just like we would review any other step of the hiring process. We're always iterating so if you happen to join us in the process, please feel free to offer feedback on what else we can include there! We're a distributed company with more than 1900 Automatticians in 96 countries speaking 120
different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country. We believe in Open Source and the vast majority of our work is available under the GPL . Diversity, Equity, and Inclusion at Automattic We're improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians:
We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices.
Salary Range:
$80K -- $100K
Minimum Qualification
Systems Architecture & Engineering, Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications
Show more details...
via Irving, TX - Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
Automattic, the company behind WordPress.com, Jetpack, WooCommerce, and Tumblr, is looking for an exceptional Director of Partner Management (focus areas: payments, marketing, and/ or hosting) to join WooCommerce's Business Development team. As Director of Partner Management your responsibility will be to build deep relationships with strategic, top tier integration partners. You will work... towards growing and retaining our partners, oversee the Automattic, the company behind WordPress.com, Jetpack, WooCommerce, and Tumblr, is looking for an exceptional Director of Partner Management (focus areas:
payments, marketing, and/ or hosting) to join WooCommerce's Business Development team. As Director of Partner Management your responsibility will be to build deep relationships with strategic, top tier integration partners. You will work... towards growing and retaining our partners, oversee the long-term success of partnerships, and work with engineering, product, and marketing teams to develop and manage partnership integrations.
Responsibilities:
Build and oversee strategic partnerships (with the focus on payments, marketing, and/ or hosting relationships) that increase the distribution of our products and generate revenue as well as strengthen our product offering through partner integrations. Develop and deepen executive relationships with strategic partners. Analyze partners' performance, have a deep understanding of partners' offering and product suite. Create and present quarterly and yearly performance reviews. Contribute to developing vision and goals for partnerships at WooCommerce, and execute on the plan for shared growth. Collaborate with marketing, product, and engineering teams across WooCommerce to ensure success. Requirements:
7
years of eCommerce experience, which involves negotiating, building, and maintaining strategic partnerships and integrations, ideally in the payments, marketing, or hosting ecosystem. Strong analytical skills, including the ability to model business opportunities and assess trade-offs. Proven success and a track record of delivering against targets and KPIs. Excellent executive-level communication skills both with partners and internally. Experience in working cross-functionally with legal, engineering, and marketing teams. Experience working in a remote environment is a plus. About Automattic We are the people behind WordPress.com , WooCommerce , Jetpack , Tumblr , Simplenote , Longreads , and more. We believe in making the web a better place. We're a distributed company with more than 1200 Automatticians in 75
countries speaking 90
different languages. Our common goal is to democratize publishing so that anyone with a story can tell it, regardless of income, gender, politics, language, or where they live in the world. We believe in Open Source and the vast majority of our work is available under the GPL . Diversity & Inclusion at Automattic We're improving diversity in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our D&I committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly D&I People Lab series for further learning. Diversity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians:
We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. How to apply Does this sound interesting? If yes, fill out our application form. In your cover letter, let us know what you can contribute to the team. Proofread! Make sure you spell and capitalize WordPress and Automattic correctly. We are lucky to receive many applications for this position, so try to make your application stand out. Please answer the following question in your application (applications without this information will not be reviewed):
Tell us about the most challenging negotiations situation you were involved in. What made it challenging and how did you handle it? If you're reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying. We're a distributed company with more than 1900 Automatticians in 96 countries speaking 120
different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country. We believe in Open Source and the vast majority of our work is available under the GPL . Diversity, Equity, and Inclusion at Automattic We're improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians:
We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices.
Salary Range:
$150K -- $200K
Minimum Qualification
Digital Marketing & Social MediaEstimated Salary: $20 to $28 per hour based on qualifications
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via Meraux, LA - Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
WordPress doesn't try to keep its users inside walled gardens, a rare thing in a world that is dangerously moving away from the open web. Instead, WordPress gives them the freedom to build a business website, an online store, or a personal blog - the way they like it. Big sites or small, using the community-run open source project or Automattic's WordPress.com, vanilla or customised with hundreds... of plugins, WordPress users always get to own and WordPress doesn't try to keep its users inside walled gardens, a rare thing in a world that is dangerously moving away from the open web. Instead, WordPress gives them the freedom to build a business website, an online store, or a personal blog - the way they like it. Big sites or small, using the community-run open source project or Automattic's WordPress.com, vanilla or customised with hundreds... of plugins, WordPress users always get to own and control their data, their expression, and their freedom. What have we worked on recently? Gutenberg is a new block-level editor with clean abstractions for users, too, not just developers. Jetpack is a plugin that brings cloud-scale features to self-hosted sites and our latest addition is Rewind, think git for WordPress sites. WooCommerce is the most popular e-commerce platform on the web. To view more of our recent work, check out our longer product list on Automattic.com. How do we work? We're kind to each other and our users - we strive to build a positive, supportive, and inclusive culture of cohesive teams focused on delivering value to our customers. We work as a global and distributed workforce resulting in a unique way of working built around our creed. We offer flexible work arrangements allowing our team members to work when they feel best. We open-source! We're cool with open-sourcing everything except passwords, or secret keys. We ship often, deploying many times daily with the help of peer code review, continuous integration, and our global workforce in over 70 countries. We welcome collaboration, and you can be involved in any discussion across our many communication channels. Enough about us, let's talk more about you. The Software Engineer position might be a good fit if you:
Have production experience with several programming languages. We mostly use PHP and JavaScript at Automattic - you should either be familiar with them already or the idea of using them on a daily basis should not be a blocker for you. Have experience working on a large-scale system. Making it faster, more scalable, and fault-tolerant. Know about systems architecture. Are highly collaborative and you love participating in code reviews and discussions about architecture, or design. Are passionate about and experienced in software development; in particular, advanced PHP knowledge is a plus. Are knowledgeable about design patterns and testability; having experience with testing frameworks, performance testing and unit testing is very welcome. Are thoughtful about product design, with good user experience instincts. Are open and able to travel 3-4 weeks per year to meet up with your teammates in person. Extra credit:
WordPress programming experience. Open source contributions or contributions to programs designed to help underrepresented people enter the tech field. Experience working on accessibility. Familiarity with JavaScript. Data analysis experience, and understanding of how analytics can help with product decisions. Knowledge of tooling and build systems. Speaking of interests and skills, here are some areas in which you can grow and have further impact in the future at the company:
Leadership - we offer a variety of leadership options to those who have interest, including becoming a team lead and managing releases. Learning and development - we have a generous personal development budget and encourage you to grow your skills through courses, books and conferences. Architecture - we encourage developers to develop expertise in the systems they work with, guide their evolution and mentor other developers working on them. Engineering effectiveness - we believe in helping other developers become more effective through tools, practices, cross-team collaborations, and process improvements. These are exciting times at Automattic and you'll have a unique opportunity to shape the future of our products. Join us! We look forward to hearing from you. Curious who works in engineering at Automattic? Meet our Code Wranglers - Brandon, Jeremy, Mark, Jennifer, Roy and Kat! What to Expect We know applying to jobs can be stressful and we want to ease the stress by giving clear expectations upfront about our process. We've outlined everything you need to know here including all of the steps in the process as well as how we approach hiring. Please note that we are paying extra attention to your answers to the questions in the application form. They are a significant part of the hiring process, and we will review them just like we would review any other step of the hiring process. We're always iterating so if you happen to join us in the process, please feel free to offer feedback on what else we can include there! About Automattic We're a distributed company with more than 1900 Automatticians in 96 countries speaking 120
different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country. We believe in Open Source and the vast majority of our work is available under the GPL. Diversity, Equity, and Inclusion at Automattic We're improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians:
We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices. Learn more about our dedication to diversity, equity, and inclusion and our Employee Resource Groups.
Salary Range:
$80K -- $100K
Minimum Qualification
Systems Architecture & Engineering, Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications
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via Broomall, PA - Geebo posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
We are looking for someone to join a team dedicated to providing high availability, performance and security for tens of billions page views and over a billion web surfers every month from 28 locations on 6 continents. You will be involved in helping us develop, build, and maintain a leading global infrastructure and sharing our learnings with the world. As part of a small and vertically integrated team responsible for a very large setup, you will We are looking for someone to join a team dedicated to providing high availability, performance and security for tens of billions page views and over a billion web surfers every month from 28 locations on 6 continents. You will be involved in helping us develop, build, and maintain a leading global infrastructure and sharing our learnings with the world. As part of a small and vertically integrated team responsible for a very large setup, you will have the opportunity to participate in all aspects of the management of our infrastructure, including:
Maximizing the availability and uptime of all services through proactive planning, sound architectural decisions, automation and rapid response to failures; Making Automattic services as fast as possible for our users through optimization of server-side and client-side interactions, and work with 3rd party services where necessary; Ensuring our services are safe and secure for both our users and employees through a combination of proactive... monitoring and enforcement, real-time response, and ensuring data integrity/backups to allow recovery from disasters; Removing as much friction as possible between Automattic developers and their goal of shipping software. When there are questions, we provide answers usually in a matter of minutes, sometimes seconds; The Systems Wrangler position might be a good fit if you:
Have maintained large Nginx setups with advanced routing configuration, load balancing, reliable performance and high availability; Have run very large MySQL/MariaDB deployments while maintaining an unparalleled level of performance, uptime and data integrity; Have experience running and debugging PHP applications at scale; Understand the relationship of these services with the lower level systems stacks - filesystems, network, memory management, kernel internals, etc; Have deep operational and maintenance experience with very large and complex public facing web hosting systems; Can autonomously architect, prototype, and maintain solutions to different problems and hosting requirements; Possess extreme attention to detail and strive for unparalleled operational excellence; Are open and available for a 2-3 week post-COVID travel per year to meet up with your teammates in person. Want to know more about how we do things? We are looking to expand our team and aim to reflect and expand on the diversity of Automatticians currently working with us. At Automattic, we value diversity and know that different perspectives will ensure our team is innovative and creative thinking. If you're reading this on a site other than automattic.com please ensure you visit automattic.com/work-with-us for the latest details on applying. We're a distributed company with more than 1900 Automatticians in 96 countries speaking 120
different languages. We democratize publishing and commerce so anyone with a story can tell it, and anyone with a product can sell it, regardless of income, gender, politics, language, or country. We believe in Open Source and the vast majority of our work is available under the GPL . Diversity, Equity, and Inclusion at Automattic We're improving diversity, equity, and inclusion in the tech industry. At Automattic, we want people to love their work and show respect and empathy to all. We welcome differences and strive to increase participation from traditionally underrepresented groups. Our DEI committee involves Automatticians across the company and drives grassroots change. For example, this group has helped facilitate private online spaces for affiliated Automatticians to gather and helps run a monthly DEI People Lab series for further learning. Diversity, Equity and Inclusion is a priority at Automattic, though our dedication influences far more than just Automatticians:
We make our products freely available and translate our products into and offer customer support in numerous languages. We require unconscious bias training for our hiring teams and ensure our products are accessible across different bandwidths and devices.
Salary Range:
$80K -- $100K
Minimum Qualification
Systems Architecture & EngineeringEstimated Salary: $20 to $28 per hour based on qualifications
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via San Francisco, CA - Geebo posted_at: 9 hours agoschedule_type: Full-timesalary: 20–28 an hour
The MarTech team makes growth, and the analysis of growth, more effective and more efficient. We use tools and technology to encourage ideas, tackle complex problems through team initiatives across all of Automattic, and most importantly, drive growth of the business through rapid experimentation. We're a relatively new and rapidly growing team with the opportunity to drive substantial change! We... need inventive Growth Engineers who want to experiment The MarTech team makes growth, and the analysis of growth, more effective and more efficient. We use tools and technology to encourage ideas, tackle complex problems through team initiatives across all of Automattic, and most importantly, drive growth of the business through rapid experimentation. We're a relatively new and rapidly growing team with the opportunity to drive substantial change! We... need inventive Growth Engineers who want to experiment with creative ideas and help us tackle sophisticated business problems. Key Responsibilities Work with a growing, cross-functional, and highly collaborative engineering team to unlock the potential of WordPress.com's marketing technology stack, and the teams who use it across the whole company. Be the domain specialist in marketing automation and growth technology. Learn our existing platform landscape and find ways to improve it. Form alliances with our data and product teams to drive adoption and implementation of growth strategies, marketing technology, and automation. Find opportunities, generate ideas, define success metrics, and formulate hypotheses for rapid experimentation initiatives. Analyze data and build dashboards that measure success metrics, monitor A/B test results, advise growth initiatives, and executive leadership. Be responsible for crafting comprehensive internal documentation that effectively enables self-serve use of our technology stack. You Have 5
years of practical hands-on experience in full-stack web development using PHP/MySQL/JavaScript. You've worked with REST APIs, and you're strong on standard methodologies for security and performance. Have experience using agile development tools (e.g., GitHub, Trello). You know how to break big problems down into smaller pieces. You thrive on moving items to the Done column at a healthy pace. Highly collaborative, you love participating in code reviews, and you enjoy upbeat discussions about architecture, design, and user experience. You're also comfortable working with others who are not engineers. You're confident, a great listener, and you seek to simplify the complex. Have extensive knowledge of SEO practices, or a strong desire to learn. You also have experience working with tools in the marketing technology space; e.g., Yoast SEO, Rank Math, Segment, Google Analytics (GA 360), Google Search Console, SEMrush, Google Optimize, Hotjar, Salesforce, MailChimp, Wistia, Unbounce, or others. Love thinking about things from the customer's perspective and trying to understand what motivates and drives decision-making through competitor research, data, customer feedback, empathy, and behavioral analysis. Love to experiment and tackle problems. You're product-minded and growth-focused. You're happy to question assumptions and back your recommendations with data. Extra Credit Startup experience; e.g., you've been a technical founder, co-founder, growth specialist, or a member of a marketing team before. Experience with WordPress theme and plugin development, building or supporting sites powered by WordPress, or new editor for WordPress (Gutenberg). Knowledge of various technologies:
a JavaScript library like React, a superset of JavaScript (e.g., TypeScript), or Python. Experience working extensively with structured data, schemas, or other SEO tools. Experience with automated test frameworks, Selenium, Puppeteer, PHPUnit, Jest, Mocha, Circle CI, Travis, CI, Jenkins, or other. Having worked with or as a social media marketing company, and had email marketing experience, e.g., Iterable, MailChimp, AWeber. Experience in paid search; e.g., Google Ads (AdWords), Bing, and working with Google Ads Scripts for automation. Hands-on experience with a data pipeline or analytics team, and data visualization tools. Experience with affiliate program software (e.g., iDevAffiliate, CJ, Impact Radius, ShareASale, WP Affiliate, etc.), or peer referral software.
Salary Range:
$100K -- $150K
Minimum Qualification
Systems Architecture & Engineering, Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications
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