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Most recent job postings at AXS
via Greenhouse
posted_at: 6 days agoschedule_type: Full-time
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment,
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
The Client Services Ticketing Manager manages the relationship with venue clients within discipline, supervising a team of leads and specialist who provide front-line, top-notch service and support for ticketing managers at some of the most iconic/sports venues across the country. Acts as a relationship manager and tech support; advises, assists and advocates for ticketing venue partners and provides support for all products and services. Develops close relationships with clients and acts as the primary resource for all event configuration and box office inquiries.
What You'll Do
• Partners with client ticketing managers by developing relationships and a deep understanding of each venue and its unique challenges
• Provides expertise on all products/services, remaining current with all new releases
• Assists with event and promotion configuration for full-service clients
• Recognized critical issues when responding to support and service requests from client venues
• Configures, tracks and reports on work and client interactions to ensure consistent, high-quality service
• Troubleshoots and resolves or escalates technical support issues
What You'll Bring
• High School Diploma or its equivalency (BA/BS Degree Preferred)
• 2-4 years experience in leading a high-functioning customer service team
• 4-6 years of live event ticketing and event programming experience
• Advanced event programming expertise across multiple venue/event types
• Leadership, coaching and personnel management skills
• Committed to collaboration and teamwork
• Ability to problem solve and decision making in a high-pressure environment
Pay scale: $64,168-$93,578
More About AXS
AXS sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. We love what we do along with our fantastic culture, enviable perks, and comprehensive benefits.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations Show more details...
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
The Client Services Ticketing Manager manages the relationship with venue clients within discipline, supervising a team of leads and specialist who provide front-line, top-notch service and support for ticketing managers at some of the most iconic/sports venues across the country. Acts as a relationship manager and tech support; advises, assists and advocates for ticketing venue partners and provides support for all products and services. Develops close relationships with clients and acts as the primary resource for all event configuration and box office inquiries.
What You'll Do
• Partners with client ticketing managers by developing relationships and a deep understanding of each venue and its unique challenges
• Provides expertise on all products/services, remaining current with all new releases
• Assists with event and promotion configuration for full-service clients
• Recognized critical issues when responding to support and service requests from client venues
• Configures, tracks and reports on work and client interactions to ensure consistent, high-quality service
• Troubleshoots and resolves or escalates technical support issues
What You'll Bring
• High School Diploma or its equivalency (BA/BS Degree Preferred)
• 2-4 years experience in leading a high-functioning customer service team
• 4-6 years of live event ticketing and event programming experience
• Advanced event programming expertise across multiple venue/event types
• Leadership, coaching and personnel management skills
• Committed to collaboration and teamwork
• Ability to problem solve and decision making in a high-pressure environment
Pay scale: $64,168-$93,578
More About AXS
AXS sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. We love what we do along with our fantastic culture, enviable perks, and comprehensive benefits.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations Show more details...
via TeamWork Online
posted_at: 6 days agoschedule_type: Full-time
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment,
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
AXS is looking for a talented and motivated professional to join our Product Management team as a Product Manager.
In this highly visible role, you will provide product expertise for our global consumer facing suite of applications. Working closely with your peers, you will participate in the product and feature discovery process, help elicit requirements and ensure what we build aligns with our strategic initiatives and business goals. Furthermore, you take great care to ensure what we build is ultimately delivered through product development and into the hands of our clients. Your extensive product management knowledge and understanding of the industry provides the best recipe for execution and guidance across our development teams.
What you’ll be doing:
• Understand the opportunities that our business and our fans desire through research and interaction with stakeholders and consumer data.
• Turn input and feedback into solutions that make our suite of applications even better.
• Work closely with internal teams (Tech, Sales, Finance, Client Services) to identify features for the roadmap.
• Participate in planning and execution of strategic initiatives and tactical activities throughout the product life cycle.
• Excellent analytical skills with an understanding of Web Analytics, engagement KPI's and a mature understanding of how to build business cases, measure benefits and communicate results
• Use your product management knowledge and experience to juggle multiple projects with competing priorities.
• Evangelize and communicate the value of our products and services.
• Demonstrate our three pillars to success - Trust, Influence and Impact.
Skills and experience we're seeking:
• Minimum 3 years’ experience in Product Management is required.
• Bachelor’s degree required. Earning an MBA is a plus.
• Experience managing B2C products is required.
• Demonstrate the product management discipline when working on projects.
• Discovery experience collecting qualitative customer feedback and quantitative data to inform decisions.
• Proven success in building products that scale and meet customer needs.
• Demonstrable experience collaborating with cross-functional teams, across geographies, including executive management, product management, operations, sales and marketing
• Excellent presentation, written, and verbal communication skills, with an eye for quality and attention to detail
• Comprehension of the product marketing / launch process.
• You are outcome vs output oriented.
• Positivity is part of your being.
• Familiarity with standard development tools such as Jira, Trello, etc
• Ability to stay organized in a highly demanding environment.
• Bonus: You have built features for a live entertainment ticketing system.
• Bonus: You have strong technical acumen and comprehension of architecture.
• Some travel may be required depending on location.
Pay Scale: $89,241-$117,129
What’s in it for You?
• An opportunity to provide product expertise for our global consumer facing suite of applications
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.
Curious about the typical interview process for this position? Here's what to expect:
• Stage 1: 20-min Recruiter Zoom Interview
• Stage 2: 30-min Hiring Manager Zoom Interview
• Stage 3: Product Management (Take home) Exercise
• Stage 3: 60-min Peer Zoom Interview
• Stage 4: 30 min SVP Zoom Interview
• Stage 5: 30-min COO Zoom interview
Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations Show more details...
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
AXS is looking for a talented and motivated professional to join our Product Management team as a Product Manager.
In this highly visible role, you will provide product expertise for our global consumer facing suite of applications. Working closely with your peers, you will participate in the product and feature discovery process, help elicit requirements and ensure what we build aligns with our strategic initiatives and business goals. Furthermore, you take great care to ensure what we build is ultimately delivered through product development and into the hands of our clients. Your extensive product management knowledge and understanding of the industry provides the best recipe for execution and guidance across our development teams.
What you’ll be doing:
• Understand the opportunities that our business and our fans desire through research and interaction with stakeholders and consumer data.
• Turn input and feedback into solutions that make our suite of applications even better.
• Work closely with internal teams (Tech, Sales, Finance, Client Services) to identify features for the roadmap.
• Participate in planning and execution of strategic initiatives and tactical activities throughout the product life cycle.
• Excellent analytical skills with an understanding of Web Analytics, engagement KPI's and a mature understanding of how to build business cases, measure benefits and communicate results
• Use your product management knowledge and experience to juggle multiple projects with competing priorities.
• Evangelize and communicate the value of our products and services.
• Demonstrate our three pillars to success - Trust, Influence and Impact.
Skills and experience we're seeking:
• Minimum 3 years’ experience in Product Management is required.
• Bachelor’s degree required. Earning an MBA is a plus.
• Experience managing B2C products is required.
• Demonstrate the product management discipline when working on projects.
• Discovery experience collecting qualitative customer feedback and quantitative data to inform decisions.
• Proven success in building products that scale and meet customer needs.
• Demonstrable experience collaborating with cross-functional teams, across geographies, including executive management, product management, operations, sales and marketing
• Excellent presentation, written, and verbal communication skills, with an eye for quality and attention to detail
• Comprehension of the product marketing / launch process.
• You are outcome vs output oriented.
• Positivity is part of your being.
• Familiarity with standard development tools such as Jira, Trello, etc
• Ability to stay organized in a highly demanding environment.
• Bonus: You have built features for a live entertainment ticketing system.
• Bonus: You have strong technical acumen and comprehension of architecture.
• Some travel may be required depending on location.
Pay Scale: $89,241-$117,129
What’s in it for You?
• An opportunity to provide product expertise for our global consumer facing suite of applications
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.
Curious about the typical interview process for this position? Here's what to expect:
• Stage 1: 20-min Recruiter Zoom Interview
• Stage 2: 30-min Hiring Manager Zoom Interview
• Stage 3: Product Management (Take home) Exercise
• Stage 3: 60-min Peer Zoom Interview
• Stage 4: 30 min SVP Zoom Interview
• Stage 5: 30-min COO Zoom interview
Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations Show more details...
via TeamWork Online
schedule_type: Full-time
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment,
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
AXS is seeking an ambitious and highly skilled Vice President of Field Operations to bring their experience, passion, and desire to thrive in the festival and live event lifestyle. The VP of Operations will work both independently and within a team environment to manage, concept, budget, advance, and project manage with multiple event partners in North America. The candidate will have past success in delivering operational excellence, solving problems creatively, implementing complex workflows, processes, and developing strong, capable, and cohesive team structures.
What Will You Do?
• Become a partner/extension of the Festival and Special Event Account Management teams: working side by side understanding their clients’ goals and requirements.
• Manage internal AXS on-site support teams as well as Independent Contractors.
• Coordinate with AXS Field IT for on-site logistics, support as well as installation/tear down across multiple environments at an event.
• Manage Ticket Fulfillment teams to ensure timely delivery and support for multiple events
• Find efficiencies across multiple events; identify bottlenecks, develop solutions and create new systems.
• Create and manage annual and event budgets relating to travel, equipment, labor, and other related expenses. (vendors, permits, labor, signage, etc.).
• Deliver or source training resources as needed and ensure clear operational delivery, on-site supervision and safety.
• Research vendors, suppliers, etc. offering new technologies or approaches.
• Implement new best practice recommendations for internal operations.
• Develop and maintain internal departmental relationships.
• Proactively implement and manage solutions that adhere to SOC1, SOC2, and PCI standards.
• Direct advance, including statements of work and detailed requirements, for operational and technical on site engagements.
• Be a strong strategic thinker and an outstanding communicator, proficient at both leading a team and working independently to produce quality results, capable of building relationships and trust across all levels and teams at AXS.
• Partner and collaborate across the organization to highlight opportunities for process or technology improvements, and to prioritize high value opportunities for organizational improvement
What Will You Bring?
• Bachelor’s degree in business or related field.
• 7+ years management experience in ticketing and support industry with multi-function service-oriented organizations.
• Experience in festivals, live events and large-scale site operations.
• Adept in Microsoft Office applications including Word, PowerPoint and especially Excel.
• Superior project and time management skills. Ability to juggle multiple projects and rapidly changing deliverables at once, prioritizing and re-prioritizing multiple times each day.
• Work independently with necessary status updates
• Exceptional communication skills, both written and verbal.
• Eye for details with impeccable project oversight, ability to see the big picture.
• Have a creative yet practical event management approach.
• Proven ability to work calmly and efficiently under pressure.
• Strong sense of customer and client service, proven success in delivery of world-class service.
• Must be available to work weekends and evenings, with ability to travel approximately 50%.
• COVID-19 vaccination will be required for this position subject to legally valid exemptions.
Bonus points if You Have
• Experience in ticket fulfillment ops, live entertainment, ticketing, and/or software company.
• A healthy obsession with organization, attention to detail and tying up loose ends.
What’s in it for You?
• Ability to be a part of the most highly recognized iconic events in North America.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.
Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status Show more details...
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
AXS is seeking an ambitious and highly skilled Vice President of Field Operations to bring their experience, passion, and desire to thrive in the festival and live event lifestyle. The VP of Operations will work both independently and within a team environment to manage, concept, budget, advance, and project manage with multiple event partners in North America. The candidate will have past success in delivering operational excellence, solving problems creatively, implementing complex workflows, processes, and developing strong, capable, and cohesive team structures.
What Will You Do?
• Become a partner/extension of the Festival and Special Event Account Management teams: working side by side understanding their clients’ goals and requirements.
• Manage internal AXS on-site support teams as well as Independent Contractors.
• Coordinate with AXS Field IT for on-site logistics, support as well as installation/tear down across multiple environments at an event.
• Manage Ticket Fulfillment teams to ensure timely delivery and support for multiple events
• Find efficiencies across multiple events; identify bottlenecks, develop solutions and create new systems.
• Create and manage annual and event budgets relating to travel, equipment, labor, and other related expenses. (vendors, permits, labor, signage, etc.).
• Deliver or source training resources as needed and ensure clear operational delivery, on-site supervision and safety.
• Research vendors, suppliers, etc. offering new technologies or approaches.
• Implement new best practice recommendations for internal operations.
• Develop and maintain internal departmental relationships.
• Proactively implement and manage solutions that adhere to SOC1, SOC2, and PCI standards.
• Direct advance, including statements of work and detailed requirements, for operational and technical on site engagements.
• Be a strong strategic thinker and an outstanding communicator, proficient at both leading a team and working independently to produce quality results, capable of building relationships and trust across all levels and teams at AXS.
• Partner and collaborate across the organization to highlight opportunities for process or technology improvements, and to prioritize high value opportunities for organizational improvement
What Will You Bring?
• Bachelor’s degree in business or related field.
• 7+ years management experience in ticketing and support industry with multi-function service-oriented organizations.
• Experience in festivals, live events and large-scale site operations.
• Adept in Microsoft Office applications including Word, PowerPoint and especially Excel.
• Superior project and time management skills. Ability to juggle multiple projects and rapidly changing deliverables at once, prioritizing and re-prioritizing multiple times each day.
• Work independently with necessary status updates
• Exceptional communication skills, both written and verbal.
• Eye for details with impeccable project oversight, ability to see the big picture.
• Have a creative yet practical event management approach.
• Proven ability to work calmly and efficiently under pressure.
• Strong sense of customer and client service, proven success in delivery of world-class service.
• Must be available to work weekends and evenings, with ability to travel approximately 50%.
• COVID-19 vaccination will be required for this position subject to legally valid exemptions.
Bonus points if You Have
• Experience in ticket fulfillment ops, live entertainment, ticketing, and/or software company.
• A healthy obsession with organization, attention to detail and tying up loose ends.
What’s in it for You?
• Ability to be a part of the most highly recognized iconic events in North America.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.
Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status Show more details...
via Monster
schedule_type: Full-time
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment,
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
We’re currently seeking a talented and motivated Software Engineer to join our Engineering team. The ideal candidate enjoys and thrives in working with a variety of tools, languages, systems and architectures while building features and services for our ticketing systems. You will work with everything from the front end website (axs.com) to our authentication APIs to create robust and highly scalable software systems that can handle high demand.
What you’ll be doing
• Design and build new features and enhancements for our frontend systems, backend systems, and tools.
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical products.
• Build scalable public facing APIs that our products and partners connect to.
• Work closely with other engineers, architects, business analysts, and product managers to create innovative solutions that continue to push the boundaries of our business.
• Participate in design and code reviews to ensure best practices and high quality code.
• Develop consistent, well tested code on Open Source Programming Languages and Frameworks.
• Work with third parties to make a seamless and integrated experience for our customers and fans
Skills and experience we’re seeking…
• Minimum of two years of software development experience within a professional setting
• BS in Computer Science
• Experience with C# and .NET, with a good knowledge of their ecosystems.
• Experience with language frameworks and interfaces such as ReactJS or NextJS
• Solid Experience with Web Technologies, HTML, CSS, JavaScript, TypeScript
• Experience with development in Open Source Technologies such as NodeJS
• Solid technical foundation and experience with service-oriented architectures and web services
• Understanding of the software development life cycle
• Takes initiative: stays focused: always accountable. Thrives in a fast paced environment with the ability to focus on achieving the target while minding longer term goals along the way
And you’ll really get our attention if you have…
• Experience using NOSQL databases such as Elasticsearch or AWS DynamoDB
• Experience in working with relational databases including MySQL or PostgreSQL
• Experience developing API services that are used by multiple systems in a cloud environment
• Experience defining, developing and maintaining REST-based interfaces.
• Experience with Test Driven Development and/or Behavior Driven Development
Pay scale: $112,100.00-$120,000.00
Curious about the typical interview process for this position? Here's what to expect:
• Stage 1: Recruiter interview - 30 min
• Stage 2: Hiring Manager Interview - 30-min
• Stage 3: Technical Interview (JavaScript-based coding exercises) – 90 minutes
• Stage 4: Executive Interview - 20-min
Note: At AXS, we are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and hold diversity dear. We never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.
Why AXS?
AXS sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. We love what we do along with our fantastic culture, enviable perks, and comprehensive benefits.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
Job level: Associate Show more details...
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
We’re currently seeking a talented and motivated Software Engineer to join our Engineering team. The ideal candidate enjoys and thrives in working with a variety of tools, languages, systems and architectures while building features and services for our ticketing systems. You will work with everything from the front end website (axs.com) to our authentication APIs to create robust and highly scalable software systems that can handle high demand.
What you’ll be doing
• Design and build new features and enhancements for our frontend systems, backend systems, and tools.
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical products.
• Build scalable public facing APIs that our products and partners connect to.
• Work closely with other engineers, architects, business analysts, and product managers to create innovative solutions that continue to push the boundaries of our business.
• Participate in design and code reviews to ensure best practices and high quality code.
• Develop consistent, well tested code on Open Source Programming Languages and Frameworks.
• Work with third parties to make a seamless and integrated experience for our customers and fans
Skills and experience we’re seeking…
• Minimum of two years of software development experience within a professional setting
• BS in Computer Science
• Experience with C# and .NET, with a good knowledge of their ecosystems.
• Experience with language frameworks and interfaces such as ReactJS or NextJS
• Solid Experience with Web Technologies, HTML, CSS, JavaScript, TypeScript
• Experience with development in Open Source Technologies such as NodeJS
• Solid technical foundation and experience with service-oriented architectures and web services
• Understanding of the software development life cycle
• Takes initiative: stays focused: always accountable. Thrives in a fast paced environment with the ability to focus on achieving the target while minding longer term goals along the way
And you’ll really get our attention if you have…
• Experience using NOSQL databases such as Elasticsearch or AWS DynamoDB
• Experience in working with relational databases including MySQL or PostgreSQL
• Experience developing API services that are used by multiple systems in a cloud environment
• Experience defining, developing and maintaining REST-based interfaces.
• Experience with Test Driven Development and/or Behavior Driven Development
Pay scale: $112,100.00-$120,000.00
Curious about the typical interview process for this position? Here's what to expect:
• Stage 1: Recruiter interview - 30 min
• Stage 2: Hiring Manager Interview - 30-min
• Stage 3: Technical Interview (JavaScript-based coding exercises) – 90 minutes
• Stage 4: Executive Interview - 20-min
Note: At AXS, we are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and hold diversity dear. We never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.
Why AXS?
AXS sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. We love what we do along with our fantastic culture, enviable perks, and comprehensive benefits.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
Job level: Associate Show more details...
via TeamWork Online
schedule_type: Full-time
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment,
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
AXS is looking for a talented and motivated professional to join our Product Management team as a Director of Product Management.
In this highly visible role, you represent and provide product subject matter expertise for our global B2B client facing suite of applications. You drive the product and feature discovery process, help elicit requirements and ensure what we build aligns with our strategic initiatives and business goals. We look to you for input and maturation of our product management best practices.
What you’ll be doing:
• Understand the problems that your customers are experiencing through research and interaction with SME’s, stakeholders and clients.
• Deliver high quality solutions that align with our strategic initiatives and business goals.
• Recommend tough trade-off decisions or investment areas to maximize value delivered.
• Influence and support the product management discipline, increasing the value and effectiveness of the team, and build alignment with business stakeholders.
• Leverage the power of data to help the team make better recommendations and the company make better planning decisions.
• Work closely with internal teams (Tech, Sales, Finance, Client Services) to help in planning the future roadmap.
• Help develop key metrics used in measuring the success of our efforts.
• Leverage industry knowledge to communicate the value of our products and services.
• Mentor and influence team members to elevate individual growth, and create a positive team environment.
• Recommend ways to improve the overall effectiveness of the team by identifying skill / process gaps, and filling those gaps as needed.
• Demonstrate our three team pillars to success - Trust, Influence and Impact.
Skills and experience we're seeking:
• Minimum 5 years experience in Product Management is required.
• Bachelor’s degree required. Earning an MBA is a plus.
• Experience managing a B2B product in live entertainment preferred.
• Proven success in building products that scale and meet customer needs.
• Demonstrable experience collaborating with cross-functional teams, across geographies, including executive management, product management, operations, sales and marketing.
• Excellent presentation, written, and verbal communication skills, with an eye for quality and attention to detail.
• Comprehension of the product marketing / launch process.
• You are outcome vs output oriented.
• Positivity is part of your being.
• Ability to stay organized in a highly demanding environment.
• Bonus: You have strong technical acumen and comprehension of architecture.
• Some travel may be required depending on location.
Pay Scale: $166,001-$226,365
What’s in it for You?
• An opportunity to utilize your product expertise for our global B2B client-facing suite of applications.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.
Curious about the typical interview process for this position? Here's what to expect:
• Stage 1: 20-min Recruiter video Interview
• Stage 2: 45-min Hiring Manager video Interview
• Stage 3: 45-min Panel video Interview
• Stage 4: 30 min COO video interview
Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and hold diversity dear. We never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status Show more details...
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
AXS is looking for a talented and motivated professional to join our Product Management team as a Director of Product Management.
In this highly visible role, you represent and provide product subject matter expertise for our global B2B client facing suite of applications. You drive the product and feature discovery process, help elicit requirements and ensure what we build aligns with our strategic initiatives and business goals. We look to you for input and maturation of our product management best practices.
What you’ll be doing:
• Understand the problems that your customers are experiencing through research and interaction with SME’s, stakeholders and clients.
• Deliver high quality solutions that align with our strategic initiatives and business goals.
• Recommend tough trade-off decisions or investment areas to maximize value delivered.
• Influence and support the product management discipline, increasing the value and effectiveness of the team, and build alignment with business stakeholders.
• Leverage the power of data to help the team make better recommendations and the company make better planning decisions.
• Work closely with internal teams (Tech, Sales, Finance, Client Services) to help in planning the future roadmap.
• Help develop key metrics used in measuring the success of our efforts.
• Leverage industry knowledge to communicate the value of our products and services.
• Mentor and influence team members to elevate individual growth, and create a positive team environment.
• Recommend ways to improve the overall effectiveness of the team by identifying skill / process gaps, and filling those gaps as needed.
• Demonstrate our three team pillars to success - Trust, Influence and Impact.
Skills and experience we're seeking:
• Minimum 5 years experience in Product Management is required.
• Bachelor’s degree required. Earning an MBA is a plus.
• Experience managing a B2B product in live entertainment preferred.
• Proven success in building products that scale and meet customer needs.
• Demonstrable experience collaborating with cross-functional teams, across geographies, including executive management, product management, operations, sales and marketing.
• Excellent presentation, written, and verbal communication skills, with an eye for quality and attention to detail.
• Comprehension of the product marketing / launch process.
• You are outcome vs output oriented.
• Positivity is part of your being.
• Ability to stay organized in a highly demanding environment.
• Bonus: You have strong technical acumen and comprehension of architecture.
• Some travel may be required depending on location.
Pay Scale: $166,001-$226,365
What’s in it for You?
• An opportunity to utilize your product expertise for our global B2B client-facing suite of applications.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.
Curious about the typical interview process for this position? Here's what to expect:
• Stage 1: 20-min Recruiter video Interview
• Stage 2: 45-min Hiring Manager video Interview
• Stage 3: 45-min Panel video Interview
• Stage 4: 30 min COO video interview
Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and hold diversity dear. We never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status Show more details...
via Startup Jobs
posted_at: 6 days agoschedule_type: Full-time
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment,
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
AXS is seeking a talented Software Engineer to join our team. The ideal candidate enjoys and thrives in working with a variety of tools, languages, and architectures while building features and applications for our core ticketing systems. You will work on consumer-facing and B2B applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
What You’ll Do
• Design and build new features and enhancements for our global ticketing platforms
• Optimize for user experience and performance in scaling out our applications to handle massive spikes in traffic
• Build scalable modules for internal applications and external partners
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical products
• Work closely with other engineers, architects, business analysts, product, and project managers to create innovative solutions that continue to push the boundaries of our business
• Participate in design and code reviews to ensure best practices and high-quality code
• Develop consistent, well tested code on Open-Source Programming Languages and Frameworks.
• Work with third parties to make a seamless and integrated experience for our customers and fans
What to Bring
• Software development experience within a professional environment
• Experience with C#, with a good knowledge of .NET, .NET core and its ecosystems.
• Experience with frameworks and interfaces such as ReactJS or NextJS
• Experience with Web Technologies, HTML, CSS, JavaScript, TypeScript
• Experience with building large scale high performance transactional systems and platforms
• Solid technical foundation and experience with building Single Page Applications
• Experience in working with relational databases including Microsoft SQL Server, Oracle, MySql, or PostgreSQL
• BS in Computer Science or a related technical field
Bonus points if you have
• Experience with development in Open Source Technologies such as NodeJS
• Experience building and deploying re-usable JS modules, and Micro Front Ends
• Experience building mobile and responsive UI
• Understanding of cloud environments and infrastructure as code
• Experience developing API services that are used by multiple systems in a cloud environment, AWS preferred
What’s in it for You?
• Have a direct impact on our consumer-facing and B2B applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.
Curious about the typical interview process for this position? Here's what to expect:
• Stage 1: Recruiter interview - 30 min
• Stage 2: Hiring Manager Interview - 30-min
• Stage 3: Three Technical Interviews totaling 2.75 hours
• Stage 4: Executive Interview - 20-min (opt)
Note: At AXS, we are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and hold diversity dear. We never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.
Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status Show more details...
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
AXS is seeking a talented Software Engineer to join our team. The ideal candidate enjoys and thrives in working with a variety of tools, languages, and architectures while building features and applications for our core ticketing systems. You will work on consumer-facing and B2B applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
What You’ll Do
• Design and build new features and enhancements for our global ticketing platforms
• Optimize for user experience and performance in scaling out our applications to handle massive spikes in traffic
• Build scalable modules for internal applications and external partners
• Create services that power the core of our infrastructure, implementing APIs and features for our mission critical products
• Work closely with other engineers, architects, business analysts, product, and project managers to create innovative solutions that continue to push the boundaries of our business
• Participate in design and code reviews to ensure best practices and high-quality code
• Develop consistent, well tested code on Open-Source Programming Languages and Frameworks.
• Work with third parties to make a seamless and integrated experience for our customers and fans
What to Bring
• Software development experience within a professional environment
• Experience with C#, with a good knowledge of .NET, .NET core and its ecosystems.
• Experience with frameworks and interfaces such as ReactJS or NextJS
• Experience with Web Technologies, HTML, CSS, JavaScript, TypeScript
• Experience with building large scale high performance transactional systems and platforms
• Solid technical foundation and experience with building Single Page Applications
• Experience in working with relational databases including Microsoft SQL Server, Oracle, MySql, or PostgreSQL
• BS in Computer Science or a related technical field
Bonus points if you have
• Experience with development in Open Source Technologies such as NodeJS
• Experience building and deploying re-usable JS modules, and Micro Front Ends
• Experience building mobile and responsive UI
• Understanding of cloud environments and infrastructure as code
• Experience developing API services that are used by multiple systems in a cloud environment, AWS preferred
What’s in it for You?
• Have a direct impact on our consumer-facing and B2B applications that can scale and handle high demand, as well as complex enterprise systems that meet our global needs.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.
Curious about the typical interview process for this position? Here's what to expect:
• Stage 1: Recruiter interview - 30 min
• Stage 2: Hiring Manager Interview - 30-min
• Stage 3: Three Technical Interviews totaling 2.75 hours
• Stage 4: Executive Interview - 20-min (opt)
Note: At AXS, we are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and hold diversity dear. We never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.
Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status Show more details...
via Store - Pollstar
schedule_type: Full-time
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets for over 500 clients in four countries. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment. Headquartered in Los Angeles, AXS... employs more than 500 professionals in multiple locations
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets for over 500 clients in four countries. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the perfect seats, and enjoy unforgettable live entertainment. Headquartered in Los Angeles, AXS... employs more than 500 professionals in multiple locations worldwide, including Tempe, Cleveland, Charlotte, Dallas, Denver, London, and Stockholm.
As a Client Services Specialist in the Festival Division at AXS, you will manage the relationship with clients within your discipline, providing front-line, top-notch service and support for ticketing managers at some of the most iconic events across the country. Equal parts relationship manager and tech support, Client Services staff are experienced ticketing professionals who advise, assist, and advocate for our ticketing festival partners and provide support for all AXS products and services. Each Client Services Specialist develops close relationships with the clients they serve, and is the primary resource for all event configuration and ticketing inquiries. Salary is commensurate with experience, with excellent advancement opportunities in our rapidly growing department.
What You’ll Do
• Event programming experience; we assist with event and promotion configuration for full-service clients.
• A service-oriented attitude; we work as partners with our client ticketing managers and festival account managers by developing strong relationships and a deep understanding of each client and its unique challenges.
• An aptitude for tech: the ability to quickly develop expertise on all AXS products/services, remaining current with all new releases.
• A sense of urgency; we recognize critical issues when responding to support and service requests from clients.
• Great communication skills; we facilitate the sharing of best practices, offering advice on event and promotion configuration.
• Precision; we must accurately configure, track, and report on our work and client interactions to ensure consistent, high-quality service.
• A logical mind; we troubleshoot and resolve or escalate technical support issues.
• Meticulousness: an extreme attention to detail as well as excellent time management skills.
• Flexibility and adaptability: in festival operations there can be many changes as clients use non-traditional event spaces and outdoor locations, adjusting timelines and previous requests. We must be ready with alternatives and timely support.
What You’ll Bring
• Professional ticketing software experience is required; experience with the AXS Back Office ticketing platform is strongly preferred
• Familiarity with ticketing in the music industry
• Expertise in Microsoft Office including Word, Excel & Outlook
• Proven ability to quickly master new technology
• Demonstrated excellent written and verbal communication skills
• A commitment to providing excellent service in a fast-paced, high pressure environment
• Ability to successfully handle multiple priorities and complete tasks in a timely manner
• Must be flexible about working nights, weekends, and occasional holidays
• Works in partnership with each client’s Account Manager to ensure timely, responsive, professional service and support.
More About AXS
AXS sells millions of tickets every year for 500+ clients in the US and Europe, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Kings and the Cleveland Cavaliers. Headquartered in Downtown Los Angeles, California, we also work in wonderful offices throughout the US, the UK, and Europe. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. We love what we do along with our fantastic culture, enviable perks, and comprehensive benefits. To learn more about working at AXS, visit: https://solutions.axs.com/careers Show more details...
As a Client Services Specialist in the Festival Division at AXS, you will manage the relationship with clients within your discipline, providing front-line, top-notch service and support for ticketing managers at some of the most iconic events across the country. Equal parts relationship manager and tech support, Client Services staff are experienced ticketing professionals who advise, assist, and advocate for our ticketing festival partners and provide support for all AXS products and services. Each Client Services Specialist develops close relationships with the clients they serve, and is the primary resource for all event configuration and ticketing inquiries. Salary is commensurate with experience, with excellent advancement opportunities in our rapidly growing department.
What You’ll Do
• Event programming experience; we assist with event and promotion configuration for full-service clients.
• A service-oriented attitude; we work as partners with our client ticketing managers and festival account managers by developing strong relationships and a deep understanding of each client and its unique challenges.
• An aptitude for tech: the ability to quickly develop expertise on all AXS products/services, remaining current with all new releases.
• A sense of urgency; we recognize critical issues when responding to support and service requests from clients.
• Great communication skills; we facilitate the sharing of best practices, offering advice on event and promotion configuration.
• Precision; we must accurately configure, track, and report on our work and client interactions to ensure consistent, high-quality service.
• A logical mind; we troubleshoot and resolve or escalate technical support issues.
• Meticulousness: an extreme attention to detail as well as excellent time management skills.
• Flexibility and adaptability: in festival operations there can be many changes as clients use non-traditional event spaces and outdoor locations, adjusting timelines and previous requests. We must be ready with alternatives and timely support.
What You’ll Bring
• Professional ticketing software experience is required; experience with the AXS Back Office ticketing platform is strongly preferred
• Familiarity with ticketing in the music industry
• Expertise in Microsoft Office including Word, Excel & Outlook
• Proven ability to quickly master new technology
• Demonstrated excellent written and verbal communication skills
• A commitment to providing excellent service in a fast-paced, high pressure environment
• Ability to successfully handle multiple priorities and complete tasks in a timely manner
• Must be flexible about working nights, weekends, and occasional holidays
• Works in partnership with each client’s Account Manager to ensure timely, responsive, professional service and support.
More About AXS
AXS sells millions of tickets every year for 500+ clients in the US and Europe, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Kings and the Cleveland Cavaliers. Headquartered in Downtown Los Angeles, California, we also work in wonderful offices throughout the US, the UK, and Europe. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. We love what we do along with our fantastic culture, enviable perks, and comprehensive benefits. To learn more about working at AXS, visit: https://solutions.axs.com/careers Show more details...
via TeamWork Online
schedule_type: Full-time
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment,
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
AXS is seeking a Director, PMO to join our team in Los Angeles. Our Director, PMO is responsible for managing the execution and delivery of technology projects as part of the larger AXS product portfolio. The incumbent works with the SVP, Delivery Management while engaging clients and functional teams to manage and deliver new technology products. They will serve as the main driver of the client relationship, project communication, and share PMO best practices with internal and external stakeholders.
What Will You Do?
• Oversee and directly manage the PMO function across the product portfolio
• Manage the quarterly execution process across our product portfolio, driving alignment to company strategy and resource allocation goals
• Provide cross-functional and organization wide roll ups of roadmap initiatives, staffing forecasts and project health assessments for executive level review.
• Own PMO communications to a cross-functional stakeholder audience acting as the voice of the PMO and all related portfolio activity
• Manage and mentor the internal resources staffed in the PMO, focused on execution and planning
• Partner with other cross-functional leadership to provide continuous improvement of our planning and execution processes to ensure visibility, alignment, predictability and overall portfolio governance
• Provide leadership and guidance to key executives which include delivery, support and governance of digital products and services across a variety of platforms
• Partner with external delivery partners to manage and improve the overall relationship and delivery success
• Investigate and identify opportunities to streamline the SDLC processes and eliminate redundancy across the product/technology organization.
• Collaborate with SVP, Delivery Management to ensure alignment with company strategy and governance plans
• Coordination across Finance, Operations, IT, Legal, Compliance, Sales and Marketing to ensure successful implementation and ongoing performance of technology deliverables
• Define KPIs / ROI measurements, and governance model required to track program effectiveness.
What Will You Bring?
• BA/BS Degree (4-year) In a related area
• 6-8 years’ experience in technical project management with ability to balance multiple priorities and excel in a dynamic and fast paced environment
• Experience in directly managing enterprise-scale web and mobile applications. A deep understanding of the underlying technological concepts supporting the business applications is a must (relational database models, API integration, presentation-layer integration points). A technology background is a strong asset for this position.
• Successful track record in working with client, business and technology teams to define, develop, test and launch new products.
• Experience supervising and leading productive teams
• Strong influencing skills and ability to interact with executive management.
• Ability to manage multiple projects and meet overlapping deadlines.
• Expert in using and configuring JIRA as well as PPM platforms.
• Working knowledge of the entertainment ticketing industry a plus.
• Strong meeting and presentation skills.
• Strong organizational and analytical skills
• Strong communication and management skills
• Ability to distill complex technical matters depending on your audience
• Keen business acumen
• Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel) (High proficiency)
Bonus points if You Have
• Working knowledge of the entertainment ticketing industry a plus.
• Portfolio Management Professional (PMP) PMP and/or CSM certification a plus.
Pay scale: $130,458-$197,664
What’s in it for You?
• The opportunity to make an impact on every facet of the AXS product and with every part of the organization.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.
Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status Show more details...
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
AXS is seeking a Director, PMO to join our team in Los Angeles. Our Director, PMO is responsible for managing the execution and delivery of technology projects as part of the larger AXS product portfolio. The incumbent works with the SVP, Delivery Management while engaging clients and functional teams to manage and deliver new technology products. They will serve as the main driver of the client relationship, project communication, and share PMO best practices with internal and external stakeholders.
What Will You Do?
• Oversee and directly manage the PMO function across the product portfolio
• Manage the quarterly execution process across our product portfolio, driving alignment to company strategy and resource allocation goals
• Provide cross-functional and organization wide roll ups of roadmap initiatives, staffing forecasts and project health assessments for executive level review.
• Own PMO communications to a cross-functional stakeholder audience acting as the voice of the PMO and all related portfolio activity
• Manage and mentor the internal resources staffed in the PMO, focused on execution and planning
• Partner with other cross-functional leadership to provide continuous improvement of our planning and execution processes to ensure visibility, alignment, predictability and overall portfolio governance
• Provide leadership and guidance to key executives which include delivery, support and governance of digital products and services across a variety of platforms
• Partner with external delivery partners to manage and improve the overall relationship and delivery success
• Investigate and identify opportunities to streamline the SDLC processes and eliminate redundancy across the product/technology organization.
• Collaborate with SVP, Delivery Management to ensure alignment with company strategy and governance plans
• Coordination across Finance, Operations, IT, Legal, Compliance, Sales and Marketing to ensure successful implementation and ongoing performance of technology deliverables
• Define KPIs / ROI measurements, and governance model required to track program effectiveness.
What Will You Bring?
• BA/BS Degree (4-year) In a related area
• 6-8 years’ experience in technical project management with ability to balance multiple priorities and excel in a dynamic and fast paced environment
• Experience in directly managing enterprise-scale web and mobile applications. A deep understanding of the underlying technological concepts supporting the business applications is a must (relational database models, API integration, presentation-layer integration points). A technology background is a strong asset for this position.
• Successful track record in working with client, business and technology teams to define, develop, test and launch new products.
• Experience supervising and leading productive teams
• Strong influencing skills and ability to interact with executive management.
• Ability to manage multiple projects and meet overlapping deadlines.
• Expert in using and configuring JIRA as well as PPM platforms.
• Working knowledge of the entertainment ticketing industry a plus.
• Strong meeting and presentation skills.
• Strong organizational and analytical skills
• Strong communication and management skills
• Ability to distill complex technical matters depending on your audience
• Keen business acumen
• Proficient in Microsoft Office Suite (Outlook, PowerPoint, Word, Excel) (High proficiency)
Bonus points if You Have
• Working knowledge of the entertainment ticketing industry a plus.
• Portfolio Management Professional (PMP) PMP and/or CSM certification a plus.
Pay scale: $130,458-$197,664
What’s in it for You?
• The opportunity to make an impact on every facet of the AXS product and with every part of the organization.
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.
Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status Show more details...
via Greenhouse
schedule_type: Full-time
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment,
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
AXS is seeking an IT Specialist to join our team in LA for both desktop and live event support. The ideal candidate will be responsible for managing and executing all support activities relating to all information technology systems for AXS including data, networks, and computer systems (hardware and software). They will provide the highest level of support to our clients and end users. This includes hardware, software, and other resources to meet the company's requirements. They will interface with a wide variety of functional areas within the organization including Client Support, Implementation and Account Management. Provide a high level of customer service, troubleshooting, and maintenance.
What you'll be doing:
• Provide technical support to Clients, End-users, Contact Center for all IT / Operations related issues
• Communicate regularly with peer technicians in other team facilities regarding operational situations and health
• Maintain record of daily problems and remedial action taken, as well installation activities
• Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support
• Document all work performed and possess ability to write clear and effective status reports
• Work with staff, users, and management to establish requirements for new systems or modifications
• Provide “Remote Hands” assistance, as requested by customers
• Investigate, resolve, and implement improvements to existing information systems and associated procedures
• Setup equipment for employees and clients, performing or ensuring proper installation of computers, access control systems, switches, and appropriate software
• Communicate effectively, both verbally and in writing, with clients to identify needs and evaluate alternative technical solutions
• Prepare evaluations of software or hardware and recommend improvements or upgrades
• Engage in problem-solving, monitoring, and installing data communication equipment and software
• In a subordinate role, provide technical support for large projects, operations, and special live events
• Travel as required
Qualifications and Skills we hope you have:
• 1+ years of IT/IS or related experience
• A strong working knowledge of Windows OS, Windows Server, Apple iOS
• Working knowledge of Networking (OSI network layers, TCP/IP) and WAN Devices, circuits, cabling and telephonic and/or Wi-Fi technology
• Knowledge of commonly used concepts, practices, and procedures within the desk-side and server environments
• Must be self-motivated, capable of troubleshooting, and possess the ability to work reliably and responsibly both independently and in a team environment
• Ability to communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions
• Ability to work under stressful conditions and time constraints
• Ability and willingness to work off-hours, on-call and on weekends as necessary
• Must have clean driving record with no prior alcohol related charges, be able to provide a current DMV record
• Must be open to significant travel (up to 60-75%) as part of this IT role
Pay Scale - $23.84-$31.28/hr.
Curious about the typical interview process for this position? Here's what to expect:
• Stage 1: Recruiter Screen - via Zoom
• Stage 2: 45-min Hiring Manager zoom Interview
• Stage 3: 45-min Team Zoom Interview
• Stage 4: 30 min Executive Zoom interview
What’s in it for You?
• The opportunity to support great colleagues, clients and live events
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.
Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.
Show more details...
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
AXS is seeking an IT Specialist to join our team in LA for both desktop and live event support. The ideal candidate will be responsible for managing and executing all support activities relating to all information technology systems for AXS including data, networks, and computer systems (hardware and software). They will provide the highest level of support to our clients and end users. This includes hardware, software, and other resources to meet the company's requirements. They will interface with a wide variety of functional areas within the organization including Client Support, Implementation and Account Management. Provide a high level of customer service, troubleshooting, and maintenance.
What you'll be doing:
• Provide technical support to Clients, End-users, Contact Center for all IT / Operations related issues
• Communicate regularly with peer technicians in other team facilities regarding operational situations and health
• Maintain record of daily problems and remedial action taken, as well installation activities
• Read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems and to provide technical assistance and support
• Document all work performed and possess ability to write clear and effective status reports
• Work with staff, users, and management to establish requirements for new systems or modifications
• Provide “Remote Hands” assistance, as requested by customers
• Investigate, resolve, and implement improvements to existing information systems and associated procedures
• Setup equipment for employees and clients, performing or ensuring proper installation of computers, access control systems, switches, and appropriate software
• Communicate effectively, both verbally and in writing, with clients to identify needs and evaluate alternative technical solutions
• Prepare evaluations of software or hardware and recommend improvements or upgrades
• Engage in problem-solving, monitoring, and installing data communication equipment and software
• In a subordinate role, provide technical support for large projects, operations, and special live events
• Travel as required
Qualifications and Skills we hope you have:
• 1+ years of IT/IS or related experience
• A strong working knowledge of Windows OS, Windows Server, Apple iOS
• Working knowledge of Networking (OSI network layers, TCP/IP) and WAN Devices, circuits, cabling and telephonic and/or Wi-Fi technology
• Knowledge of commonly used concepts, practices, and procedures within the desk-side and server environments
• Must be self-motivated, capable of troubleshooting, and possess the ability to work reliably and responsibly both independently and in a team environment
• Ability to communicate effectively both verbally and in writing with clients to identify needs and evaluate alternative technical solutions
• Ability to work under stressful conditions and time constraints
• Ability and willingness to work off-hours, on-call and on weekends as necessary
• Must have clean driving record with no prior alcohol related charges, be able to provide a current DMV record
• Must be open to significant travel (up to 60-75%) as part of this IT role
Pay Scale - $23.84-$31.28/hr.
Curious about the typical interview process for this position? Here's what to expect:
• Stage 1: Recruiter Screen - via Zoom
• Stage 2: 45-min Hiring Manager zoom Interview
• Stage 3: 45-min Team Zoom Interview
• Stage 4: 30 min Executive Zoom interview
What’s in it for You?
• The opportunity to support great colleagues, clients and live events
• Extraordinary People – we’re not kidding!
• Meaningful Mission - Helping revolutionize an industry and deliver better experiences for fans and clients around the world.
• Opportunities for learning and leveling up through training and education reimbursement.
Why AXS?
AXS, a subsidiary of AEG, sells millions of tickets every year for 500+ partners across North America, Europe, and Asia, from venues like the O2 in London and the Red Rocks Amphitheatre in Denver to teams like the Los Angeles Clippers, Minnesota Timberwolves, and Houston Rockets. Headquartered in Downtown Los Angeles, California, AXS employs more than 500 professionals in multiple locations worldwide, including Charlotte, Cleveland, Dallas, Denver, Las Vegas, London, Tempe, Stockholm, and Tokyo. At each location you’ll find a team of dedicated, diverse employees (we’ve dubbed ourselves “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment.
To learn more about our culture and values, visit: https://solutions.axs.com/careers/
More about AEG
For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.
Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.
We are dedicated to a diverse, inclusive and authentic workplace, so if you’re excited about this role but can't "check every box" in the job description, we encourage you to apply anyway. You may be the right candidate for this or other roles.
We’re an equal opportunity employer and never discriminate based on gender, age, race, religion, color, national origin, sexual orientation, marital status, veteran status, or disability status.
Show more details...
via Greenhouse
schedule_type: Part-time
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment,
AXS connects fans with the artists and teams they love. Each year we sell millions of tickets to thousands of incredible events – from concerts and festivals to sports and theater – at some of the most iconic venues in the world. Since our founding in 2011, we’ve consistently pushed the industry forward and improved experiences for fans, making it easier than ever to discover events, find the... perfect seats, and enjoy unforgettable live entertainment, and we continue to lead the evolution of our industry today.
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
AXS is seeking Box Office Ticket Sellers for the City of Denver. In this role, you’ll be responsible for assisting customers with ticket purchases. Distributing will call to customers for various events. Informing customers of general Venue information (i.e., upcoming events, ticket availability, event selection, and general parking information). At the end of his/her shift, employee will reconcile all sales and will call receipts.
What you’ll be doing….
• Opens and or closes ticket window as required
• Accurately dispenses tickets as requested by patrons
• Accepts payment and make change accurately
• Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets
• Completes daily ticket sales report
• Keeps accurate daily balance sheet of cash received and tickets sold
• Balances sales and change bank and submits cash to Box Office Supervisor or Manager for audit
• Handles Will-Call window according to procedure, or other related duties assigned by supervisor
• Assist customers with general venue information (i.e. event availability, event pricing, event seat selection, event scheduling, general parking information).
• Assist Patrons with finding their mobile tickets, resolving issues they may have with their mobile tickets in cooperation with a ticketing supervisor
Skills and experience we're seeking:
• Exceptional guest and client service capabilities
• Ability to work well with different personalities in a fast-paced environment
• Exceptional interpersonal and communication skills
• Must be available to work evenings, weekends, and holidays as dictated by events
• Must be able to accurately and efficiently deal with large quantities of cash or other payment methods such as credit cards, checks or money
And you’ll really get our attention if you have…
• 1-2 yrs experience in ticket selling
• Any combination of education and experience that provides the required knowledge, skills and abilities. College degree preferred, but not required. High School diploma required.
Shift Information
• Evenings/Weekends
• Position may require working outdoors
Pay Scale: $17.29
More About AXS
AXS is a global ticketing platform, offering best-in-class ticketing, marketing and data technology in a single platform to suit every client size and type, from small music clubs to the largest sports stadiums. In every corner of our company, you will find teams of dedicated, diverse employees (dubbed “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. We love what we do along with our fantastic culture, enviable perks, and comprehensive benefits. AXS is the ticketing partner for over 350 premier venues, sports teams, event organizers around the world, including JAM Productions, Pabst Theater Group, AEG Presents, The O2, STAPLES Center, T-Mobile Arena, Red Rocks Amphitheatre, Minnesota Timberwolves, Houston Rockets and the Vegas Golden Knights. AXS powers both primary and resale marketplaces, leveraging integrated technology and analytics to enable clients to sell the right ticket to the right fan at the right price. Headquartered in Los Angeles, California, AXS employs more than 350 professionals in multiple locations worldwide, including Cleveland, Charlotte, Dallas, Denver, London, and Stockholm. To learn more about working at AXS, visit: https://solutions.axs.com/careers Show more details...
We’re passionate about improving the fan experience and providing game-changing solutions for our clients, and we’re always looking for smart, motivated people to help make it happen. Bring your enthusiasm, your big ideas, and your desire to team up with some of the best and brightest in technology and entertainment. Together we keep the world cheering.
The Role
AXS is seeking Box Office Ticket Sellers for the City of Denver. In this role, you’ll be responsible for assisting customers with ticket purchases. Distributing will call to customers for various events. Informing customers of general Venue information (i.e., upcoming events, ticket availability, event selection, and general parking information). At the end of his/her shift, employee will reconcile all sales and will call receipts.
What you’ll be doing….
• Opens and or closes ticket window as required
• Accurately dispenses tickets as requested by patrons
• Accepts payment and make change accurately
• Maintains accurate count when selling hard tickets or accesses computer for count of computer printed tickets
• Completes daily ticket sales report
• Keeps accurate daily balance sheet of cash received and tickets sold
• Balances sales and change bank and submits cash to Box Office Supervisor or Manager for audit
• Handles Will-Call window according to procedure, or other related duties assigned by supervisor
• Assist customers with general venue information (i.e. event availability, event pricing, event seat selection, event scheduling, general parking information).
• Assist Patrons with finding their mobile tickets, resolving issues they may have with their mobile tickets in cooperation with a ticketing supervisor
Skills and experience we're seeking:
• Exceptional guest and client service capabilities
• Ability to work well with different personalities in a fast-paced environment
• Exceptional interpersonal and communication skills
• Must be available to work evenings, weekends, and holidays as dictated by events
• Must be able to accurately and efficiently deal with large quantities of cash or other payment methods such as credit cards, checks or money
And you’ll really get our attention if you have…
• 1-2 yrs experience in ticket selling
• Any combination of education and experience that provides the required knowledge, skills and abilities. College degree preferred, but not required. High School diploma required.
Shift Information
• Evenings/Weekends
• Position may require working outdoors
Pay Scale: $17.29
More About AXS
AXS is a global ticketing platform, offering best-in-class ticketing, marketing and data technology in a single platform to suit every client size and type, from small music clubs to the largest sports stadiums. In every corner of our company, you will find teams of dedicated, diverse employees (dubbed “Fanatix”) who create groundbreaking products and services in a fun, fast-paced environment. We love what we do along with our fantastic culture, enviable perks, and comprehensive benefits. AXS is the ticketing partner for over 350 premier venues, sports teams, event organizers around the world, including JAM Productions, Pabst Theater Group, AEG Presents, The O2, STAPLES Center, T-Mobile Arena, Red Rocks Amphitheatre, Minnesota Timberwolves, Houston Rockets and the Vegas Golden Knights. AXS powers both primary and resale marketplaces, leveraging integrated technology and analytics to enable clients to sell the right ticket to the right fan at the right price. Headquartered in Los Angeles, California, AXS employs more than 350 professionals in multiple locations worldwide, including Cleveland, Charlotte, Dallas, Denver, London, and Stockholm. To learn more about working at AXS, visit: https://solutions.axs.com/careers Show more details...
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