Balboa Park
Local Attraction Park

Balboapark.org is the official website for San Diego's iconic Balboa Park, a cultural hub and recreational park that attracts millions of visitors each year. The website provides information on the park's various attractions, museums, gardens, and events, making it easy for visitors to plan their trip and discover all that Balboa Park has to offer. From its rich history to its diverse array of activities, Balboapark.org is a comprehensive guide to one of San Diego's most beloved destinations.


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  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • Latitude\Longitude
    37.751 / -97.822    Google Map

  • Traffic rank
    #48,258 Site Rank

  • Site age
    26 yrs old

  • Site Owner information
    Whois info

Traffic rank
#48,258
Site age
26 yrs
Location
United States
Popular Questions for Balboa Park
Newest job postings for Balboa Park
via Glassdoor posted_at: 27 days agoschedule_type: Part-time
Reports to: Brenda Castillo Sanchez, Manager, Retail Sales & Merchandising In-person/Non-remote... Part Time (16 – 30 hours per week), Non-Exempt Job Summary: Position Description The Retail Sales Associate welcomes visitors and facilitates the sale of merchandise in the Visitors Center Gift Shop through friendly and attentive customer service with some additional responsibilities at the Visitor Services Desk as needed. Retail Sales and Merchandising Reports to: Brenda Castillo Sanchez, Manager, Retail Sales & Merchandising

In-person/Non-remote...

Part Time (16 – 30 hours per week), Non-Exempt

Job Summary:

Position Description

The Retail Sales Associate welcomes visitors and facilitates the sale of merchandise in the Visitors Center Gift Shop through friendly and attentive customer service with some additional responsibilities at the Visitor Services Desk as needed.

Retail Sales and Merchandising (90%)

Engage a wide array of visitors, including international travelers, in a professional and welcoming manner. Responsible for ringing up sales and adding value by sharing additional goods and services with visitors as appropriate. Sell tickets to attractions and keep accurate count of ticket stock. Manage stock of products on the gift shop floor by maintaining appealing product displays through merchandising techniques. Keep products and display areas clean and dust-free. Tag and put away incoming products in a timely manner. Keep stockroom and basement clean and organized. Perform returns and exchanges on merchandise. Open and close registers and Gift Shop at beginning and end of shift. Get to know the customer base and their preferences, to provide feedback on the product mix. Effectively communicate Gift Shop needs to Retail Sales Lead and Manager.

Visitor Services Desk and other duties (10%)

Assist at Visitor Services Desk by providing information to visitors in-person and via phone. Assist Visitor Services team with setup and breakdown of information tents. Provide support during parkwide events such as December Nights.

Key Performance Metrics:
• Opening and closing of cash registers on time and with minimal to no discrepancies.
• Accurate ticket counts.
• Incoming inventory is counted in, tagged, and displayed appropriate and in a timely manner.
• All store displays are restocked as needed throughout the day and fully at closing.
• Visitors Center and Gift Shop is locked, alarmed, and secured at the end of each shift.

Education and Experience:
• High School Diploma.
• Minimum 1 year of experience in retail or hospitality preferred.
• Knowledge of POS systems.

Competencies, Skills, and Abilities
• Superior customer service and communication skills.
• Takes initiative to solve problems.
• Ability to work with other team members.
• Comfortable working in a sometimes hectic and crowded environment.
• Competent in product merchandising techniques.
• Strong passion for the mission of the organization and knowledge of Balboa Park.

Physical Requirements
• Must be able to lift 40 lbs.
• Some bending, stooping, and kneeling.
• Standing for significant periods of time at the cash register.
• Ability to communicate orally and written.
• Visual acuity to perform tasks.
• Ability to receive detailed information through oral and written communication.

This job description is intended as a guide to the general job responsibilities and is not inclusive of all everyday duties the employee is expected to perform.

All qualified candidates please submit resume and cover letter to: hr@balboapark.org

No phone inquiries, please
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via LinkedIn posted_at: 18 days agoschedule_type: Full-timesalary: 18.95 an hour
Position: Ticketing Assistant Status: Full-time, Thursday-Monday schedule (40 hours a week, weekends required), Hourly, Non-Exempt, On-Site... Pay Rate: $18.95 per hour Benefits: Yes (Medical/Vision, Dental, Life, 403(b) and 3% Matching, Vacation, Holiday) Reports to: Ticketing Manager Open until filled. Applications will be reviewed starting March 20, 2023. Apply online: https://bpcp.org/apply-for-ticketing-assistant/ HOW THIS ROLE IMPACTS Position: Ticketing Assistant

Status: Full-time, Thursday-Monday schedule (40 hours a week, weekends required), Hourly, Non-Exempt, On-Site...

Pay Rate: $18.95 per hour

Benefits: Yes (Medical/Vision, Dental, Life, 403(b) and 3% Matching, Vacation, Holiday)

Reports to: Ticketing Manager

Open until filled. Applications will be reviewed starting March 20, 2023.

Apply online: https://bpcp.org/apply-for-ticketing-assistant/

HOW THIS ROLE IMPACTS THE CULTURAL PARTNERSHIP:

The Ticketing Assistant will support the Ticketing Manager with the day-to-day operations of the Balboa Park Explorer Pass and the Community Engagement programs. Using your customer service and data input skills you will provide an excellent guest experience to all Explorer Passholders, stakeholders in Balboa Park, and nonprofit partners throughout San Diego County. As part of a small team, you will work closely with the Ticketing Manager to achieve project and sales goals. Since the Balboa Park Explorer Pass office is open 7 days a week, the Ticketing Assistant plays an important role as a weekend (Saturday and Sunday) Explorer Ticketing Representative and provides holiday coverage, as needed.

WHAT YOU’LL BE DOING:

Process and package daily ticket sales for customers. As part of daily tasks: process, package, and mail online, phone, and form orders of the Balboa Park Explorer Annual, Limited, and Parkwide Passes. Occasionally this will consist of wholesale orders for Park venues and group orders for guests. Follow cash, credit card, and check handling procedures and protocols including reconciliation of daily sales (batches).

Support the Community Engagement Programs. Provide assistance with data entry and application review for Community Access Pass (CAP) and Military Appreciation Pass (MAP) programs. Understand and describe the program policies to inquiries. Occasional follow up communication via phone or email to nonprofit partners and Active Duty Military Service members, as needed.

Accurately input data and maintain a clean and consistent database. Be thoughtful and considerate when: spelling names and addresses, responding to customers via email and LiveChat, merging and updating appropriate accounts, and printing and packaging orders.

Provide a welcoming guest experience for all who visit and work in Balboa Park. Assist customers and partners over the phone, email, via LiveChat, and in-person (occasionally). Provide accurate information about the Explorer Pass including pricing, offerings, and rules and restrictions. Build friendly and professional relationships with partner venues. Learn about everything the Park has to offer to share with locals and visitors.

Support the Ticketing Manager with project tasks, as needed. After appropriate training, provide assistance including ticket system maintenance and updates, technology maintenance and updates, pulling reports as requested, checking supplies, and following up with vendors via email or over the phone.

WHAT MAKES YOU A GREAT FIT FOR THIS ROLE:

You have demonstrated experience in the following areas:
• Providing positive guest experiences and interactions.
• Attention to detail and care when inputting data and packaging orders.
• Comfort and experience working independently without direct supervision.
• Cash, credit card, and check handling and reconciliation.
• Have the ability to maintain confidentiality and effectively handle highly sensitive and confidential information with sound judgment, tact, and discretion.

You have these critical attributes and skills:
• Align with and practice organizational values of inclusion, diversity, equity, and accessibility in your work and in interactions with others.
• You are tech-savvy and comfortable with learning new technologies.
• Ability to prioritize and complete tasks and projects in a timely manner.
• Take initiative, ask questions, and are accountable.

You work effectively in collaborative, team-driven environments:
• As an ambassador for the “One Park – One Team” philosophy, a positive attitude is a must.
• Building friendly, professional relationships and utilizing online communication tools such as Slack and Trello to effectively communicate with the team.
• Be a team player – work as part of a small team, in an open office environment, and easily adapt to change.

TO APPLY, PLEASE COMPILE A PDF WITH THE FOLLOWING ITEM(S) TO SUBMIT THROUGH OUR ONLINE APPLICATION:
• Resume

Please be ready to answer 3 short questions on the application:
• Share how you demonstrate values of inclusion, diversity, equity, and accessibility in your work and in interactions with others. (2-3 sentences)
• Briefly describe your customer service experience. If you do not have experience in this area put N/A. (2-3 sentences)
• Provide an example of your experience working unsupervised. If you do not have experience in this area put N/A. (2-3 sentences)

Apply through our website: https://bpcp.org/apply-for-ticketing-assistant/

Vaccine Status: As of November 1, 2021, new employees must be fully vaccinated for COVID-19 unless a medical or religious exemption would apply. Must provide proof of vaccine status upon employment
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via Glassdoor posted_at: 27 days agoschedule_type: Full-time
Reports To: Head of Facilities & Operations Full-time (40 hours), Exempt... In-Person/Non-Remote Position located at the House of Hospitality, Balboa Park Retail Sales Associate Reports to: Brenda Castillo Sanchez, Manager, Retail Sales & Merchandising In-person/Non-remote Part Time (16 – 30 hours per week), Non-Exempt Reports To: Head of Facilities & Operations

Full-time (40 hours), Exempt...

In-Person/Non-Remote

Position located at the House of Hospitality, Balboa Park

Retail Sales Associate

Reports to: Brenda Castillo Sanchez, Manager, Retail Sales & Merchandising

In-person/Non-remote

Part Time (16 – 30 hours per week), Non-Exempt
Show more details...
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