Bank of Scotland

Bankofscotland.co.uk is the official website of Bank of Scotland, a major UK retail and commercial bank. The website offers a wide range of banking services, including personal and business accounts, loans, mortgages, savings accounts, and investment products. Visitors can easily access information about the bank's products and services, as well as tools and resources to help manage their finances. The website also provides customers with online banking and mobile banking options for convenient access to their accounts. With a user-friendly interface and secure online transactions, Bankofscotland.co.uk is a trusted resource for all banking needs.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United Kingdom

  • City
    Uckfield, East Sussex

  • Latitude\Longitude
    50.9784 / 0.1044    Google Map

  • Traffic rank
    #44,258 Site Rank

  • Site Owner information
    Whois info

  • Founded
    The Governor and Company of the Bank of Scotland 17 July 1695,Bank of Scotland plc 17 September 2007

  • Headquarters
    Edinburgh,, Scotland, UK

  • Number of employees
    20,000

  • Parent
    Lloyds Banking Group

  • Products
    Banking,and,Insurance

  • Total assets
    £359 billion (2016)

  • Divisions
    Halifax,Birmingham Midshires,Intelligent Finance,Clerical Medical

  • Type
    Public limited company

Traffic rank
#44,258
Site age
Location
United Kingdom
Popular Questions for Bank of Scotland
Newest job postings for Bank of Scotland
via JobLeads posted_at: 4 days agoschedule_type: Full-time
Who is Lloyds Banking Group? Lloyds Banking Group is the UK's largest Digital, Retail and Commercial Bank with a focus on Helping Britain Prosper. We're on the mission to build the bank of the future, and we would love you to play your part in it... Continuing our extensive transformation programme, we're redefining what a bank is from the inside out. Our technology, our culture, and our mind-set is changing to craft a true engineering-led organisation. We're Who is Lloyds Banking Group?

Lloyds Banking Group is the UK's largest Digital, Retail and Commercial Bank with a focus on Helping Britain Prosper. We're on the mission to build the bank of the future, and we would love you to play your part in it...

Continuing our extensive transformation programme, we're redefining what a bank is from the inside out. Our technology, our culture, and our mind-set is changing to craft a true engineering-led organisation.

We're committed to employing a diverse and inclusive workforce, reflective of the customers and communities we serve - where all our colleagues can be themselves and succeed on merit.

This role is Edinburg based, so please only apply if able to work in this location at least 2 days per week.

Salary & Benefits: £61,911- £72,230

About the Team - Commercial Lending Platform - Asset & Invoice Finance

We're creating exciting opportunities within the Working Capital Lab to improve customer experiences for our Commercial Banking clients for years to come.

We're looking for someone who is passionate, inspiring and customer-obsessed, ensuring that the team are always focused on the priorities that will deliver the best outcomes for our customers and colleagues.

We're hugely proud of the relationships we hold with our clients and key partners as trusted delivery providers. This is key to our success.

Our culture brings together experienced, hardworking people, from a diverse group of backgrounds that enjoy a collaborative and innovative environment that supports flexible and agile working, always learning and improving ourselves and sharing knowledge.

What would you get involved with?

As a Solution Architect within the lab you'll be shaping the strategic roadmap for the lab and our application / infrastructure estate. Working alongside our Enterprise Architects, Lead Solution Architect and Engineers you'll also engage in hands on design activity for key initiatives and teams, ensuring the right solutions are put in place to modernise and future proof our estate.

As well as guiding and communicating our enterprise Vision through Solution Design, you'll play a significant part in keeping our customers safe, through smart, pragmatic design choices that can be built, modified, and operated in a fast-paced agile environment. Your contribution will be instrumental to our strategy of simplifying, modernising, and de-risking the Working Capital technology landscape, enabling the Bank of the Future and ultimately driving value for customers and shareholders. This is a key role at the financial heart of LBG, underpinning the long-term sustainability and integrity of the organisation.

Encouraging the right culture is key and you'll embrace a "Fail Fast, Learn Faster" approach. Experimenting new ways of engineering and adopting a test and learn approach, with a focus on learning and continuous improvement.

To be considered for this job we would like you to have the following:

We encourage people from a range of role and industry backgrounds but do need to see the following as a minimum for consideration

Must have:
• Experience designing innovative solutions in an increasingly digital world - understanding how modern software applications are built and delivered is key.
• Good knowledge of infrastructure and security architecture practices and concerns.
• Have played an active part in architecture and design governance.
• Proven track record of assessing business needs and translating them into relevant solutions.
• Experience in delivering change involving 3rd parties, collaborating and working together to achieve a shared goal.
• Strong interpersonal skills and an ability to connect with technical and non-technical people
• Understanding of design standards, architecture, and design governance

Nice to have:
• Financial Services background specifically Commercial Banking (Invoice Finance or Lending) experience would useful, but it is not mandatory
• Ideally you'll have previous career experience in Software Engineering however this is not essential.
• Sound understanding of Cloud methodologies and experience designing applications through containerised microservices-based architectures.
• TOGAF or equivalent qualification / experience.

Don't worry if you don't tick all these boxes; we're open minded and keen to invest in enthusiastic and positive people!

What can we offer you in return?

In line with our strategy to be the Best Bank for Colleagues, we encourage a culture of professional development. You'll have numerous opportunities to stretch and develop beyond core role responsibilities. In addition, recognition for colleague contribution and performance is a truly meaningful element of our colleague charter.

You'll be rewarded with excellent benefits, personal development and a career that's enriching and full of opportunity!

As well as a competitive salary, you'll receive:
• A Discretionary Performance Share Award
• Generous pension contribution
• 30 Days leave plus bank holidays
• A flexible cash pot (4% of base salary) to spend on benefits or take cash
• Private health cover
• Share Schemes

So why should you apply?

We're committed to building a workforce which reflects the diversity of the customers and communities we serve, and to building an inclusive environment where all our colleagues can be themselves and succeed on merit. We support the principles of agile working and are happy to consider flexible working arrangements. We're an equal opportunity employer and deeply value diversity within our organisation.

We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

We are passionate about diversity and equal opportunity with industry recognition across gender, ethnicity, disability, LGBTQ+ and families.

And we're proud to have received these industry recognitions: Stonewall Top Private Sector Employer, Top10 Employer for Working Families, The Times Top 50 Employer for Women and both Gold Standard and Best Workplace Adjustments Process from the Business Disability Forum.

Are you interested in joining us? Apply today, we'd love to hear from you

Together we'll make it possible
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via LinkedIn posted_at: 17 days agoschedule_type: Full-time
At TSB, we believe businesses need to reflect the communities they serve. This is why we have a long-term commitment to diversity and inclusion. It’s important to us to make sure we bring the best talent to our business, regardless of characteristics such as race, gender, disability, sexual orientation or social background. Our focus on diversity and inclusion is a key part of how we support and... develop the people who work here. It helps us At TSB, we believe businesses need to reflect the communities they serve. This is why we have a long-term commitment to diversity and inclusion.

It’s important to us to make sure we bring the best talent to our business, regardless of characteristics such as race, gender, disability, sexual orientation or social background. Our focus on diversity and inclusion is a key part of how we support and... develop the people who work here. It helps us build a stronger culture where no matter what background you come from you feel valued and confident in bringing your whole self to work.

Job Role: Customer Service Consultant (Money Confidence Expert)

Function: Branch Banking

Location: Perth

Salary: £22,850 (£21,000 base plus cash allowance of £1,890) and excellent benefits

At TSB, we're all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community".

We are looking for someone who is passionate about customer experience.

At TSB we’re here to make banking better for everybody by helping people be confident in managing their money – we call this Money Confidence.

As a Money Confidence Expert you’ll help personal and business customers build confidence in using the different ways they can bank with TSB. You’ll show and help them get the most from their channels of choice, so their everyday banking is easy and convenient. You’ll build and deepen customer relationships by getting to know about them and their unique needs. By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them.

What We Need Today

Ideally, you’ll currently have these skills and experience:
• Be great with people, have a talent for talking to people both in person and over the phone
• Have a flair for understanding what customers need and the best way to support them with their current and future goals
• A desire to create a brilliant customer experience every time
• Ability to help answer questions and sort out problems
• Be a strong team player with a collaborative approach, working together to ensure the customer is always at the heart of everything you do.
• Are an expert in being Digital inside and out, embracing assisted self-serve helping customers digitally using their own device or branch tablets with our online banking and mobile App.

What We Need Tomorrow

It takes more than just skills and experience. With training and coaching from us, you will:
• Understand how you can help TSB achieve its Corporate Objectives
• Be flexible and adapt your plans to when your customer needs you
• Build and maintain your knowledge of all TSB products and services
• Embrace the new ways of working and embed the money confidence activities

We’ll pay you a base salary of £21,000 from day one, and an excellent benefits package which includes:
• Variable Pay Award (5%/£1,050 on target) based on company performance
• Extra 9% of your salary (£1,890) to either take as cash in your pay or to spend on flexible benefits (dental plan, cycle2work, buying extra holidays, etc.)
• Fantastic company pension – TSB contributing up to 13%
• 25 days holidays (plus bank holidays)
• Private Healthcare

So if this sounds right up your street, come and join our team. We make things happen!

We are TSB. Life Made More

Inclusion matters at TSB. We want our colleagues to feel at home here, no matter their background . Diverse teams are what helps us deliver Money Confidence. For everyone, Every day.

Did our job advert catch you eye, but you don't meet all the requirements? Don't let that put you off. If you meet some of the requirements and have an open curious mindset, we'd love to hear from you
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via Jora posted_at: 26 days agoschedule_type: Full-time
Location Kirkwall, United Kingdom... Contract Permanent - Full Time Brand Royal Bank of Scotland Job category Customer Service & Operations - Customer Posted 15/02/2023 Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the United Kingdom and as such all normal working days must be carried out in the United Location

Kirkwall, United Kingdom...

Contract

Permanent - Full Time

Brand

Royal Bank of Scotland

Job category

Customer Service & Operations - Customer

Posted

15/02/2023

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Service - Personal Banker in Kirkwall
• You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals
• We’ll look to you to proactively find ways to continually enhance our customer banking experience
• We’ll support you to achieve a Foundation Certificate in Responsible Banking and build on your existing skill with full training

What you'll do

As the first point of contact in our branches, customers will be at the very heart of your role, so you’ll be committed to providing outstanding service in every interaction. You’ll work with high levels of accuracy as you provide each customer with a seamless and positive experience.

Day-to-day, you’ll be:
• Having proactive conversations, understanding the needs of our customers and helping them with their banking needs
• Completing general banking requests such as payments, balance enquires and transfers
• Helping customers to understand the different ways they can bank with us and the range of services we can offer
• Identifying opportunities to help customers with simple financial products, and collaborating with other teams to provide a seamless customer experience

The skills you'll need

To be successful in this role you’ll need to be motivated and driven to develop your career and have a customer centric approach to your work. Strong communication skills are a must, as you’ll need to highlight the benefits of our products and procedures to our customers in a way that’s easy to understand.

You’ll also need:
• A passion for customer service and strong attention to detail
• The ability to thrive under pressure and have the determination to continuously improve service for our customers while meeting your personal and branch goals
• Strong interpersonal skills and the ability to work well as part of a team
• The commitment to develop new skills and responsibilities

What else you need to know

We’re here for our customers when it’s most convenient for them so you’ll need to work flexibly.

Hours
• Full time - 35 hours per week
• You’ll typically be working during branch opening hours 9am - 5pm Monday to Friday and rotational Saturdays, working hours will be discussed at interview

You'll enjoy a comprehensive structured training programme, and on-going coaching and support to enhance your development and open up progression opportunities. When you're ready and have mastered your current role, we’ll help take your career to the next level.

This role is not eligible for Skilled Worker Visa sponsorship so applicants must have an alternative form of right to work in the UK.

How we'll reward you

Salary: £22,410 per year (pro rata for hours worked)

You’ll join on a competitive salary of £22,410 and in addition you’ll receive a contribution to help you save for retirement. You can choose from a range of protection, healthcare or lifestyle benefits through NatWest Group Benefits, our fully flexible reward programme. You'll have a generous holiday entitlement of 33 days. (pro rata for hours worked) – you may be required to work Bank Holidays. Visit our reward and benefits page for more information on the benefit packages we offer.

If you need any adjustments to support your application, such as information in alternative formats or special requirements to access our buildings, or if you’re eligible under the Disability Confident Scheme please contact us and we’ll do everything we can to help
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