Barclaycard

Barclaycard.co.uk is the official website of Barclaycard, a leading UK credit card provider. The website offers a range of credit card options, benefits, and features to suit different customer needs and preferences. Visitors can explore various credit card products, rewards programs, balance transfer offers, and manage their account online. The website also provides useful information on how to apply for a Barclaycard, manage payments, and access customer support services. With a user-friendly interface and intuitive navigation, Barclaycard.co.uk is a convenient and reliable platform for individuals looking for credit card solutions in the UK.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • City
    London, England

  • Latitude\Longitude
    51.5142 / -0.0931    Google Map

  • Traffic rank
    #42,486 Site Rank

  • Site Owner information
    Whois info

  • Founded
    1966

  • Headquarters
    London,England,,,United Kingdom

  • Parent
    Barclays

  • Area served
    Worldwide

  • Products
    Credit cards,Contactless technology

  • Type
    brand

  • Industry
    Credit cards

Traffic rank
#42,486
Site age
Location
United States
Popular Questions for Barclaycard
Newest job postings for Barclaycard
via Barclays Careers posted_at: 8 days agoschedule_type: Full-time
Job Title: Americas IHC COO Support Lead... Corporate Grade: D Reports to (Line Manager’s Job Title): Deputy Americas COO & Head of COO Regulatory Projects Direct Reports (if applicable): 3 Business Area: COO Department/Function Level 1: COO & Functions Department/Function Level 2: BX COO Share Services Primary Location: Whippany IAR Role No CBI Regulated Role No CBI Regulated Role Type List all applicable Controlled Functions Job Title:

Americas IHC COO Support Lead...

Corporate Grade:

D

Reports to (Line Manager’s Job Title):

Deputy Americas COO & Head of COO Regulatory Projects

Direct Reports (if applicable):

3

Business Area:

COO

Department/Function Level 1:

COO & Functions

Department/Function Level 2:

BX COO Share Services

Primary Location:

Whippany

IAR Role

No

CBI Regulated Role

No

CBI Regulated Role Type

List all applicable Controlled Functions and Pre-Approval Controlled Functions [CFs: 1-11, and PCFs: 1-47] please see appendix 1 and 2 for the full listing.

N/A

Regulated Role

No

If yes, what is the name of the regulator

Insert text here

Contractual Legal Entity – Please refer to link below for legal and regulatory requirement.

https://confluence.barcapint.com/display/COOSRVCOSM/Strategic+Projects

BX

Barclays Overview

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

We are an equal opportunity employer and we are opposed to discrimination on any grounds.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

Hybrid Working

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.

About Americas IHC COO

The Americas IHC COO Support group manages the overall Americas IHC COO Forum deliverables, calendar and messaging and maintains relationships with multiple senior business/functional key stakeholders, across Barclays Business Units and Functions, US COO ExCo and IHC & BBDe BoD Secretariat as appropriate.

Overall Purpose of the Role

As the Americas COO IHC Support Lead, you are accountable for the Forum management and related responsibilities for the COO deliverables into key oversight forums including, but no limited to, IHC and BBDE Board of Director meetings, US Executive Committee (ExCo), US COO Exco, Quarterly Business Reviews, Control and Risk Forums. The Americas IHC COO Support leads/manages the overall Americas IHC COO Forum deliverables, calendar and messaging and maintains relationships with multiple senior business/functional key stakeholders, across Barclays Business Units and Functions, US COO ExCo and IHC & BBDe BoD Secretariat as appropriate.

Key Accountabilities
• Lead, manage and develop the skills, resources and colleagues in the most effective and efficient manner in order to develop and sustain the overall Americas COO Regulatory Programme Support function.
• Oversight of key Americas IHC COO Support functions and manage the framework for the timely, accurate and relevant information and risks as required.
• Engage with Barclays senior stakeholders and COO partners as appropriate to communicate the status of key Americas IHC COO programs, risks and achievements.
• Develop and maintain sustainable governance and processes to provide oversight and transparency of the key Americas IHC COO program.
• Coordinate with COO program leads delivering outcomes to the regulatory programmes impacting Americas IHC COO to monitor quality and timeliness of project completion and escalate delivery risks to senior stakeholders
• Responsibility for identifying and implementing continuous improvement and best practices in the change delivery life cycle impacting the IHC
Essential Skills/Basic Qualifications
• Minimum Bachelor’s degree required
• Will have operated at a management level for more than 3 years
• 5-10 years’ project/portfolio management, operations or strategy experience
• At least 10 years’ financial services experience preferably within Markets, Consumer Finance or key COO functions

Desirable Skills/Preferred Qualifications
• Extensive experience working across technology, operations, control and regulatory programs with ability to connect the dots across disparate teams and synthesize a coherent message for senior stakeholders.
• Strong understanding of both the organizational structure and regulatory frameworks and the products and services offered by Barclays; preferably in-scope for the IHC and CUSO.
• 5+ years’ experience interfacing with senior stakeholders across global financial institutions preferred
• Ability to work with at Senior Manger levels, with strong stakeholder management skills and influencing skills, operating effectively in a matrix managed organisation, including experience presenting to senior internal and external audiences.
• Ability to cope under pressure, take appropriate action and show good judgement in high-pressure situations.
• Outstanding leadership skills with a proven track record of success in leading a high performance team.
• Ability to analyse a complex problem and identify potential solutions by exploring and analysing diverse alternatives, including, where applicable, risks and potential business impact.
• Consistently demonstrates integrity, fairness and professional conduct.
• Inspirational thought leader capable of leading high levels of performance across a global virtual team
• Excellent communication and influencing skills with ability to align the organization on complex decisions
• Serve as a cultural change agent to unify the organization towards common objectives and outcomes and drive adoption of outcomes
• Drive continuous improvement, being an advocate for managing change initiatives efficiently and effectively and in line with our Policies and Standards

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

Purpose and Values

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service Excellence

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference

Stewardship

We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done
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via Barclays Careers schedule_type: Full-time
Customer Service Representative Henderson ... As a Barclays Customer Service Representative, you will be delivering the highest standards of customer service and creating exceptional experiences. We have opportunities in our Care team, Barclays Financial Assistance (BFA) team and Fraud Detections Group. Our customers are at the forefront of everything we do and ensuring customers' concerns are addressed is vital to the success of Barclays. We're driving Customer Service Representative
Henderson
...
As a Barclays Customer Service Representative, you will be delivering the highest standards of customer service and creating exceptional experiences. We have opportunities in our Care team, Barclays Financial Assistance (BFA) team and Fraud Detections Group. Our customers are at the forefront of everything we do and ensuring customers' concerns are addressed is vital to the success of Barclays. We're driving change to be the digital leader in the market, which means our customer services teams are more important than ever.

When you’ll work:

The call center is a 24/7 operation. Our organisation works to offer a variety of weekly shifts, including non-standard business hours and/or weekends.

What you’ll get in return:

A reward package is offered which can be tailored to your own needs. A competitive salary starting at $42,640, opportunities to earn incentive payments and a training completion bonus of $500. We offer a range of benefits that support you and your family from day one including medical, dental, vision, life insurance options, disability coverage, 401(k) retirement plan, family planning benefits including fertility coverage and adoptive assistance, recognition plans and competitive discount programs.

We are keen to see our people succeed and offer ample learning and development opportunities, recognition programs and tuition reimbursement. Financial and academic assistance can be provided if you intend to continue your education by undertaking a degree through accredited programs, undergraduate or graduate level coursework related to your role. We continue to support the financial well-being of our colleagues by offering additional benefits to colleagues with student loan debt via our Barclays Student Loan Support Program. This program was created to assist eligible colleagues with repaying their student loans, we will provide $100 per month in student loan repayment benefits directly to the loan servicer.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

What will you be doing?

• Receiving inbound phone calls from customers and servicing their needs effectively and efficiently
• Listening and establishing rapport with our customers
• Adhering to all compliance regulations and security policies, completing audit documentation as required
• Demonstrating knowledge about products and services via both written and verbal communications
• Using computer software applications to properly service customers’ accounts
• As a member of the Collections team, you will be placing outbound calls to customers, offering payment programs and solving account problems
• In the Fraud Detections Group, you will be reviewing customer accounts to determine the potential for fraudulent activity, escalating accounts to the supervisory team as necessary
• You will also be reviewing credit applications to determine applicant and data validity, placing outbound calls as a source of comparison to account indicators

What we’re looking for:

• 1 years’ experience in a customer service or call center role
• Verbal and written communications skills
• Determined and customer-focused with a positive and professional attitude

Skills that will help you in the role:

• Attention to detail, an understanding of the importance of accuracy and responsiveness
• Proficient with internet skills with excellent organization and work prioritization skills
• Knowledge in Banking or credit card experience

Where will you be working?

We offer a hybrid working model consisting of a mix of remote and on-site days, the bulk being remote. Our hybrid model gives us the best of both worlds, one that retains the positives of home working, providing greater flexibility and the space to focus, plan and strategize. While the time in the office provides an environment for learning, innovation, relationship building and collaboration. Hybrid working gives you the flexibility to shape your week as is best for you – and you still have the benefit of seeing your colleagues face-to-face in central locations.

You will be working at Barclays Services Henderson. A fully Operational Customer Contact center, where the best meet to build careers full of scope, variety, and reward. Supporting the banking and financial solutions of today’s demands, answering tomorrow’s questions, and redefining the future of customer support in finance.

Please note should you be successful in your application; Barclays will verify the content of the resume you have submitted via a third-party screening provider (HireRight).

HireRight will contact former employers, schools or universities stated on the resume to confirm the accuracy of the content, including dates. Inaccuracies or overstatements could result in the withdrawal of any offer, so please ensure your resume is an accurate reflection of your career and education history
Show more details...
via Barclays Careers schedule_type: Full-time
Want to redefine the future of finance? Stand on the shoulders of the giants who’ve achieved some of the world’s biggest technological breakthroughs as a Full-time Developer Analyst. At Barclays, we know technology is crucial to our success, so we foster a culture where innovation thrives. It’s why we invest as much – if not more – in technology than the world’s leading tech companies. It’s why... we’ll invest so much in you if you Want to redefine the future of finance?

Stand on the shoulders of the giants who’ve achieved some of the world’s biggest technological breakthroughs as a Full-time Developer Analyst. At Barclays, we know technology is crucial to our success, so we foster a culture where innovation thrives. It’s why we invest as much – if not more – in technology than the world’s leading tech companies. It’s why... we’ll invest so much in you if you join our award-winning team.

Real responsibility, right away

As a Developer, you’ll be the brains behind the design, installation, testing and maintenance of existing and new systems. This is more than playing around with code; you will be playing a critical role in finding innovative solutions to complex problems, for our clients and customers daily.

You’ll develop a solid understanding of the global markets and finance and make an impact right away. You’ll work in a varied and dynamic technical environment that includes Windows, Unix, C++, Java, C#, NoSql, MongoDB, Linux, Python, Hadoop, scripting languages, grid computing and real-time systems. You may:
• design and innovate products using the newest technologies
• provide an intelligence-led approach to cyber security
• develop intuitive user interfaces for applications
• optimize systems and applications
• analyze code to improve processes
• write scripts for data pulls and analysis
• work with business areas to understand and meet their needs.

A place where you can thrive

At Barclays, you’ll be surrounded by people who will help you achieve your ambitions. Our collaborative, supportive environment gives you the chance to build solid relationships with senior leaders and peers alike. During the program, you’ll also:
• participate in formal and informal training
• connect with junior and senior mentors
• attend dedicated networking sessions and other program events
• receive detailed performance feedback
• give back to the community through volunteer events.

To be considered for this program, you must:
• be currently pursuing an undergraduate or Master’s degree with anticipated completion between December 2022 - June 2023.

Ideally, you would also have:
• a GPA of at least 3.2
• a computer science major (preferred)
• demonstrated skill and interest in programming languages, development tools, algorithms, systems design and architecture.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law
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