Most recent job postings at Barclaycard
via Barclays Careers posted_at: 8 days agoschedule_type: Full-time
Job Title: Americas IHC COO Support Lead... Corporate Grade: D Reports to (Line Manager’s Job Title): Deputy Americas COO & Head of COO Regulatory Projects Direct Reports (if applicable): 3 Business Area: COO Department/Function Level 1: COO & Functions Department/Function Level 2: BX COO Share Services Primary Location: Whippany IAR Role No CBI Regulated Role No CBI Regulated Role Type List all applicable Controlled Functions Job Title:

Americas IHC COO Support Lead...

Corporate Grade:

D

Reports to (Line Manager’s Job Title):

Deputy Americas COO & Head of COO Regulatory Projects

Direct Reports (if applicable):

3

Business Area:

COO

Department/Function Level 1:

COO & Functions

Department/Function Level 2:

BX COO Share Services

Primary Location:

Whippany

IAR Role

No

CBI Regulated Role

No

CBI Regulated Role Type

List all applicable Controlled Functions and Pre-Approval Controlled Functions [CFs: 1-11, and PCFs: 1-47] please see appendix 1 and 2 for the full listing.

N/A

Regulated Role

No

If yes, what is the name of the regulator

Insert text here

Contractual Legal Entity – Please refer to link below for legal and regulatory requirement.

https://confluence.barcapint.com/display/COOSRVCOSM/Strategic+Projects

BX

Barclays Overview

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

We are an equal opportunity employer and we are opposed to discrimination on any grounds.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

Hybrid Working

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.

About Americas IHC COO

The Americas IHC COO Support group manages the overall Americas IHC COO Forum deliverables, calendar and messaging and maintains relationships with multiple senior business/functional key stakeholders, across Barclays Business Units and Functions, US COO ExCo and IHC & BBDe BoD Secretariat as appropriate.

Overall Purpose of the Role

As the Americas COO IHC Support Lead, you are accountable for the Forum management and related responsibilities for the COO deliverables into key oversight forums including, but no limited to, IHC and BBDE Board of Director meetings, US Executive Committee (ExCo), US COO Exco, Quarterly Business Reviews, Control and Risk Forums. The Americas IHC COO Support leads/manages the overall Americas IHC COO Forum deliverables, calendar and messaging and maintains relationships with multiple senior business/functional key stakeholders, across Barclays Business Units and Functions, US COO ExCo and IHC & BBDe BoD Secretariat as appropriate.

Key Accountabilities
• Lead, manage and develop the skills, resources and colleagues in the most effective and efficient manner in order to develop and sustain the overall Americas COO Regulatory Programme Support function.
• Oversight of key Americas IHC COO Support functions and manage the framework for the timely, accurate and relevant information and risks as required.
• Engage with Barclays senior stakeholders and COO partners as appropriate to communicate the status of key Americas IHC COO programs, risks and achievements.
• Develop and maintain sustainable governance and processes to provide oversight and transparency of the key Americas IHC COO program.
• Coordinate with COO program leads delivering outcomes to the regulatory programmes impacting Americas IHC COO to monitor quality and timeliness of project completion and escalate delivery risks to senior stakeholders
• Responsibility for identifying and implementing continuous improvement and best practices in the change delivery life cycle impacting the IHC
Essential Skills/Basic Qualifications
• Minimum Bachelor’s degree required
• Will have operated at a management level for more than 3 years
• 5-10 years’ project/portfolio management, operations or strategy experience
• At least 10 years’ financial services experience preferably within Markets, Consumer Finance or key COO functions

Desirable Skills/Preferred Qualifications
• Extensive experience working across technology, operations, control and regulatory programs with ability to connect the dots across disparate teams and synthesize a coherent message for senior stakeholders.
• Strong understanding of both the organizational structure and regulatory frameworks and the products and services offered by Barclays; preferably in-scope for the IHC and CUSO.
• 5+ years’ experience interfacing with senior stakeholders across global financial institutions preferred
• Ability to work with at Senior Manger levels, with strong stakeholder management skills and influencing skills, operating effectively in a matrix managed organisation, including experience presenting to senior internal and external audiences.
• Ability to cope under pressure, take appropriate action and show good judgement in high-pressure situations.
• Outstanding leadership skills with a proven track record of success in leading a high performance team.
• Ability to analyse a complex problem and identify potential solutions by exploring and analysing diverse alternatives, including, where applicable, risks and potential business impact.
• Consistently demonstrates integrity, fairness and professional conduct.
• Inspirational thought leader capable of leading high levels of performance across a global virtual team
• Excellent communication and influencing skills with ability to align the organization on complex decisions
• Serve as a cultural change agent to unify the organization towards common objectives and outcomes and drive adoption of outcomes
• Drive continuous improvement, being an advocate for managing change initiatives efficiently and effectively and in line with our Policies and Standards

Risk and Control Objective

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

Purpose and Values

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service Excellence

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference

Stewardship

We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done
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via Barclays Careers schedule_type: Full-time
Customer Service Representative Henderson ... As a Barclays Customer Service Representative, you will be delivering the highest standards of customer service and creating exceptional experiences. We have opportunities in our Care team, Barclays Financial Assistance (BFA) team and Fraud Detections Group. Our customers are at the forefront of everything we do and ensuring customers' concerns are addressed is vital to the success of Barclays. We're driving Customer Service Representative
Henderson
...
As a Barclays Customer Service Representative, you will be delivering the highest standards of customer service and creating exceptional experiences. We have opportunities in our Care team, Barclays Financial Assistance (BFA) team and Fraud Detections Group. Our customers are at the forefront of everything we do and ensuring customers' concerns are addressed is vital to the success of Barclays. We're driving change to be the digital leader in the market, which means our customer services teams are more important than ever.

When you’ll work:

The call center is a 24/7 operation. Our organisation works to offer a variety of weekly shifts, including non-standard business hours and/or weekends.

What you’ll get in return:

A reward package is offered which can be tailored to your own needs. A competitive salary starting at $42,640, opportunities to earn incentive payments and a training completion bonus of $500. We offer a range of benefits that support you and your family from day one including medical, dental, vision, life insurance options, disability coverage, 401(k) retirement plan, family planning benefits including fertility coverage and adoptive assistance, recognition plans and competitive discount programs.

We are keen to see our people succeed and offer ample learning and development opportunities, recognition programs and tuition reimbursement. Financial and academic assistance can be provided if you intend to continue your education by undertaking a degree through accredited programs, undergraduate or graduate level coursework related to your role. We continue to support the financial well-being of our colleagues by offering additional benefits to colleagues with student loan debt via our Barclays Student Loan Support Program. This program was created to assist eligible colleagues with repaying their student loans, we will provide $100 per month in student loan repayment benefits directly to the loan servicer.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

What will you be doing?

• Receiving inbound phone calls from customers and servicing their needs effectively and efficiently
• Listening and establishing rapport with our customers
• Adhering to all compliance regulations and security policies, completing audit documentation as required
• Demonstrating knowledge about products and services via both written and verbal communications
• Using computer software applications to properly service customers’ accounts
• As a member of the Collections team, you will be placing outbound calls to customers, offering payment programs and solving account problems
• In the Fraud Detections Group, you will be reviewing customer accounts to determine the potential for fraudulent activity, escalating accounts to the supervisory team as necessary
• You will also be reviewing credit applications to determine applicant and data validity, placing outbound calls as a source of comparison to account indicators

What we’re looking for:

• 1 years’ experience in a customer service or call center role
• Verbal and written communications skills
• Determined and customer-focused with a positive and professional attitude

Skills that will help you in the role:

• Attention to detail, an understanding of the importance of accuracy and responsiveness
• Proficient with internet skills with excellent organization and work prioritization skills
• Knowledge in Banking or credit card experience

Where will you be working?

We offer a hybrid working model consisting of a mix of remote and on-site days, the bulk being remote. Our hybrid model gives us the best of both worlds, one that retains the positives of home working, providing greater flexibility and the space to focus, plan and strategize. While the time in the office provides an environment for learning, innovation, relationship building and collaboration. Hybrid working gives you the flexibility to shape your week as is best for you – and you still have the benefit of seeing your colleagues face-to-face in central locations.

You will be working at Barclays Services Henderson. A fully Operational Customer Contact center, where the best meet to build careers full of scope, variety, and reward. Supporting the banking and financial solutions of today’s demands, answering tomorrow’s questions, and redefining the future of customer support in finance.

Please note should you be successful in your application; Barclays will verify the content of the resume you have submitted via a third-party screening provider (HireRight).

HireRight will contact former employers, schools or universities stated on the resume to confirm the accuracy of the content, including dates. Inaccuracies or overstatements could result in the withdrawal of any offer, so please ensure your resume is an accurate reflection of your career and education history
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via Barclays Careers schedule_type: Full-time
Want to redefine the future of finance? Stand on the shoulders of the giants who’ve achieved some of the world’s biggest technological breakthroughs as a Full-time Developer Analyst. At Barclays, we know technology is crucial to our success, so we foster a culture where innovation thrives. It’s why we invest as much – if not more – in technology than the world’s leading tech companies. It’s why... we’ll invest so much in you if you Want to redefine the future of finance?

Stand on the shoulders of the giants who’ve achieved some of the world’s biggest technological breakthroughs as a Full-time Developer Analyst. At Barclays, we know technology is crucial to our success, so we foster a culture where innovation thrives. It’s why we invest as much – if not more – in technology than the world’s leading tech companies. It’s why... we’ll invest so much in you if you join our award-winning team.

Real responsibility, right away

As a Developer, you’ll be the brains behind the design, installation, testing and maintenance of existing and new systems. This is more than playing around with code; you will be playing a critical role in finding innovative solutions to complex problems, for our clients and customers daily.

You’ll develop a solid understanding of the global markets and finance and make an impact right away. You’ll work in a varied and dynamic technical environment that includes Windows, Unix, C++, Java, C#, NoSql, MongoDB, Linux, Python, Hadoop, scripting languages, grid computing and real-time systems. You may:
• design and innovate products using the newest technologies
• provide an intelligence-led approach to cyber security
• develop intuitive user interfaces for applications
• optimize systems and applications
• analyze code to improve processes
• write scripts for data pulls and analysis
• work with business areas to understand and meet their needs.

A place where you can thrive

At Barclays, you’ll be surrounded by people who will help you achieve your ambitions. Our collaborative, supportive environment gives you the chance to build solid relationships with senior leaders and peers alike. During the program, you’ll also:
• participate in formal and informal training
• connect with junior and senior mentors
• attend dedicated networking sessions and other program events
• receive detailed performance feedback
• give back to the community through volunteer events.

To be considered for this program, you must:
• be currently pursuing an undergraduate or Master’s degree with anticipated completion between December 2022 - June 2023.

Ideally, you would also have:
• a GPA of at least 3.2
• a computer science major (preferred)
• demonstrated skill and interest in programming languages, development tools, algorithms, systems design and architecture.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, protected veteran status, genetic information, or any other basis protected by law
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via Barclays Careers posted_at: 7 days agoschedule_type: Full-time
IPMDM Senior Developer Whippany, NJ ... As a Barclays IPMDM Senior Developer you will be involved in all aspects of software delivery including analysis, requirements gathering, design, development, testing and handover to the production support team. Development work will incorporate a range of languages and technologies, with a particular focus on ETL technologies like Perl, Java and relational databases on Windows and Linux platforms. The role IPMDM Senior Developer
Whippany, NJ
...
As a Barclays IPMDM Senior Developer you will be involved in all aspects of software delivery including analysis, requirements gathering, design, development, testing and handover to the production support team. Development work will incorporate a range of languages and technologies, with a particular focus on ETL technologies like Perl, Java and relational databases on Windows and Linux platforms. The role also requires providing level 3 support to the application support teams.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances.

Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?

• Developing code in line with the stories that have been agreed as part of the delivery team
• Being actively engaged in providing solutions to the stories that have been submitted.
• You will actively engage in the delivery process and collaborate with other delivery team members to makes sure that the focus is on business value delivery
• Ensuring that all development is in line with Barclays & IPMDM Standards
• Providing L3 Support as and when required across all applications
• Applying design & system architecture skills to ensure continual improvements in performance and stability of core Instrument and Price systems

What we’re looking for:

• Bachelors or master degree, preferable in Computer systems
• Excellent Perl/shell experience. Ideal candidate must have solid ETL feeds development background
• Excellent query writing and SQL skills primarily around Relational databases (MS SQL Server and Oracle DB)
• Good experience on .Net or Core Java background with hands-on experience on complex systems.

Skills that will help you in the role:

• Ideally will be good at learning new technologies as required, with significant experience in developing ETL feeds
• Experience of working in an Investment bank
• Reference Data domain (Products & Prices) knowledge is highly desirable
• Experience with Reference Data third party applications like Asset Control, Golden Source, EDM etc.

Where will you be working?

You will be working at Barclays Services, Whippany, New Jerseys’ fully Operational Customer Contact center, where the best meet to build careers full of scope, variety, and reward. Supporting the banking and financial solutions of today’s demands, answering tomorrow’s questions, and redefining the future of customer support in finance.

#software #LI-Hybrid
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via Barclays Careers posted_at: 28 days agoschedule_type: Full-time
Service Control Manager Whippany, NJ ... As a Barclays’ Service Control Manager, your will be a part of Global Command Centres leadership team who are collectively accountable for the delivery of all support services offered by the GTIS Command Centres. You will be working within Barclays IT Command and Control centre providing Incident Management triage, management and escalation, Event Management, Change Management and Batch Processing Management Service Control Manager
Whippany, NJ
...
As a Barclays’ Service Control Manager, your will be a part of Global Command Centres leadership team who are collectively accountable for the delivery of all support services offered by the GTIS Command Centres. You will be working within Barclays IT Command and Control centre providing Incident Management triage, management and escalation, Event Management, Change Management and Batch Processing Management to underpin Operations and Technology & managed infrastructure (e.g. HPNS, zOS, UNIX, Windows, Networks, AS400 and VMS) and applications.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances
Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?

• Dealing effectively and quickly with all queries, issues or complaints
• Coordinating checkpoints for major Changes/Releases actively
• Being accountable for the management of incidents that could impact Barclays Group services
• Ensuring the operational delivery of IT services to the Barclays Group
• Managing daily service reporting of operational status to all areas and all levels within the Group
• Leading and handling communication and escalation to support areas, including GTIS Infrastructure and RTB Teams and Problem Management liaison
• Acting as a customer-facing point of contact for operational issues in dealing with complex technical and business queries, complaints, etc
• Authorizing and overseeing where applicable the implementation of infrastructure and application changes

What we’re looking for:

• Bachelor’s degree holder
• Good written & verbal communication skills
• Customer service and liaison skills between Command Centre and multiple technical/ business support areas and customers
• Exposure to business and support areas

Skills that will help you in the role:

• Business and commercial awareness of all Operations &Technology managed Barclays Group services
• Business Risk and SARBOX experience
• Flexibility with working hours to meet the demands of the job, i.e. attend on site at peak times or in the event of serious incidents, sometimes at short notice
• Formal accreditation e.g. ITIL Green Badge, Kepner-Tregoe accreditation in problem solving and decision making

Where will you be working?

At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment.

#LI-Hybrid
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via Barclays Careers schedule_type: Full-time
Trade Floor Application Management New York ... As a Barclays AVP Trade Floor Application Management, you will join the Trade Floor Support Team for Credit, Municipal and Whole Sale Lending businesses. The team is based in New York and Whippany and this role is for the New York center. You will be accountable for 1st and 2nd Line Support for the Credit trading, booking and real time risk/pricing platforms. Your primary responsibility is to ensure Trade Floor Application Management
New York
...
As a Barclays AVP Trade Floor Application Management, you will join the Trade Floor Support Team for Credit, Municipal and Whole Sale Lending businesses. The team is based in New York and Whippany and this role is for the New York center. You will be accountable for 1st and 2nd Line Support for the Credit trading, booking and real time risk/pricing platforms. Your primary responsibility is to ensure the continued availability, effectiveness and accuracy of the production systems and, working within the problem and incident management framework.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

Salary / Rate Minimum: $120,000.00
Salary / Rate Maximum: $155,000.00

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances.

Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?

• Operating as part of the team shift rota that provides support coverage from 07:00-18:00
• Interacting with the Credit and Muni businesses to log, prioritize, resolve, escalate (where required) and own all support issues through to completion
• Performing deep analysis of support requests to identify the most efficient solutions to improve Stability and Reliability.
• Communicating/escalating incidents and problems to 3rd line support (development) when required
• Updating the support knowledge base recording new issues, workarounds, solutions and system / process how-to's
• Taking on "Subject Matter Expert" responsibility for a suite of applications, and become a knowledge reference point for the support, development and project teams
• You will be responsible for delivery for minor works to support project initiatives and / or to improve client service and strategy
• You will be responsible for Business Continuity Planning - maintenance of Disaster Recovery plans. Perform DR testing and reviews

What we’re looking for:

• Knowledge of the investment banking business, e-trading constrains and trade life cycle
• Excellent communication skills, written and oral
• Ability to work under pressure and continue to deliver projects and process in time
• Solid basic technical skills with demonstrated ability to learn for the purpose of identifying trouble areas and suggest potential solutions

Skills that will help you in the role:

• Five years of Application Support experience
• Experience with ITIL concepts and best practices
• Experience with ITRS Geneos monitoring system
• Support experience in AWS or other Cloud environments

Where will you be working?

You will be working at our Americas Headquarters at 745 Seventh Avenue. This 32-story office tower is located in Times Square in the heart of Manhattan and features a cafeteria, fitness center and state-of-the-art LED signage on the facade of the building.

#LI-Hybrid
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via Barclays Careers schedule_type: Full-time
Barclays Overview Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations... and functional services across the Group. We are an Barclays Overview

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations... and functional services across the Group.

We are an equal opportunity employer and we are opposed to discrimination on any grounds.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager.

The US Financial Institutions Group (FIG) covers institutional clients across Banks, Broker-Dealers, Fintech, Funds & Asset Managers, Insurance Companies, and Insurance Brokers who are based in the US, Canada and Bermuda.

About US FIG Insurance Coverage

The Insurance Corporate Banking Coverage team covers clients within the Corporate and Investment Bank (CIB) classified as mid to large cap North American Life, P&C, Reinsurance and Run-Off companies, as well as global insurance brokers. The International Corporate Bank provides a suite of transaction banking products including trade, cash management, clearing, debt and FX to institutional and corporate clients globally. The team is responsible for client coverage, revenue generation, coordination and management of credit commitments, in addition to governance of the Insurance relationships in the portfolio. The team works closely with stakeholders across the FIG product suite, Credit, Compliance, Operations, Barclaycard (Card & Payments), and the Investment Bank.

Overall purpose of role

The position is a client relationship management role in the International Corporate Bank (ICB). The banker will represent our insurance banking practice. They will be responsible for delivering a broad range of corporate and investment banking solutions to a diverse group of companies within the insurance sector. The role has heavy emphasis on idea generation and business development. The insurance team is responsible for the coverage of mid to large cap clients across Life, P&C, Reinsurance, Run-off, and Global Insurance Brokers. The ability to collaborate with coverage partners across geographies and time zones is required for success. The role requires an experienced, insurance banker capable of driving business and making meaningful connections with C-suite and senior treasury management decision makers for assigned portfolio. The successful candidate should have strong corporate finance, credit and treasury services expertise and strong transaction execution skills.

Key Accountabilities
• Initiate and maintain strategic dialogue with clients across core ICB platform capabilities, identifying and executing on opportunities that increase wallet share while delivering the appropriate financial returns
• Collaborate the client coverage efforts of multiple internal business partners
• Coordinate CIB balance sheet commitments with regional and global partners, including credit and loan syndication teams
• Strictly comply with all regulatory and Barclays rules, policies, and procedures
• Make an active contribution to Barclays International’s culture and community at a local, regional and national level

Stakeholder Management and Leadership
• Ability to operate at all levels of the internal and external stakeholder base
• Provide cultural leadership through recognizing and valuing differences
• Key internal stakeholders include ICB leadership team, global CIB FIG leadership team, Heads of Product, Investment Banking Coverage and Cards & Payments leadership, risk, compliance, servicing and operations
• Key external stakeholders include clients, external industry bodies, media
• Support, develop and coach team members; if required, act as line manager to junior staff

Decision-making and Problem Solving
• Own, manage and deliver against ICBA business objectives (revenue, cost and broader KPI’s)
• Contribute to key commercial decision making and demonstrate sound commercial judgement complemented by appropriate risk awareness
• Identify and present growth opportunities to the Head of ICBA FIG and global FIG leadership

Risk and Control Objective [This section is mandatory for all role profiles and must not be deleted]

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

Responsible for embedding a clearly articulated risk culture within CIB which reflects Barclays Purpose and Values

Person Specification

Personal attributes essential to performing role:
• Communication
• Influence
• Collaboration

Essential Skills/Basic Qualifications:
• Bachelor’s degree required, Master’s degree or MBA preferred
• Prior Credit Risk Accreditation required
• Minimum of 6 years of experience of CIB relationship coverage, delivering corporate banking products and services to insurance sector clients
• Specialized knowledge of the insurance sector including financial statement analysis, credit analysis, and experience in loan/trade origination and deal execution to the insurance and insurance run-off sectors
• Excellent communication and presentation skills

Purpose and Values

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done
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via Barclays Careers posted_at: 14 days agoschedule_type: Full-time
Senior Delivery Lead Whippany ... As a Barclays Senior Delivery Lead will be responsible for the successful delivery of the end-to-end solution. Operate as a critical part of the delivery team to ensure that resilience, stability and availability are built and operated into the fabric of the application. You will be Delivering execution of technology initiatives e.g. Cloud Migration / Agile Adoption, DevOps, Micro-services, APIs, Enhanced Resilience Senior Delivery Lead
Whippany
...
As a Barclays Senior Delivery Lead will be responsible for the successful delivery of the end-to-end solution. Operate as a critical part of the delivery team to ensure that resilience, stability and availability are built and operated into the fabric of the application. You will be Delivering execution of technology initiatives e.g. Cloud Migration / Agile Adoption, DevOps, Micro-services, APIs, Enhanced Resilience Technology resilience and Cyber

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances. . Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?
• Having active participation in planning, quality and governance including benefits realisation
• Being accountable for providing accurate, transparent and timely reporting to the CIO functions
• Developing and managing key relationships in the delivery team to ensure that focus remains on the overarching goal of a 24x7 Digital channel
• Being a valued member of the Markets Post-Trade team, provide organization wide thought leadership through personal impact to create engaged colleagues and teams
• Building a culture of high trust, collaboration and engagement across the delivery team, embedding effective partnerships, and ensuring Operations and Technology.
• Identifying, selecting, recruiting, developing and retaining a high performing team committed to achieving success
• Acting as a role model in terms of behavior and commitment to collaboration, and raising standards
• Ensuring that application remains available, reliable and stable.

What we’re looking for:
• Experience with Java Development and coding
• Experience with using SQL
• Good English language skills to communicate with multiple international locations
• Ability and desire to get involved in all phases of development lifecycle, from sprint planning, through to design, estimation and testing

Skills that will help you in the role:
• Working in an Agile Development environment (Scrum/Kanban/XP)
• Ability and willingness to take ownership for development tasks within the team and liaise with relevant colleagues/teams to secure successful acceptance and delivery
• Ability to identify feasible options, problem solve and collaborate to get agreement or make necessary decisions

Where will you be working?
At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment.

#LI-Hybrid

#software
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via Barclays Careers schedule_type: Full-time
Executive Assistant New York City, NY ... As a Barclays Executive Assistant, you will provide secretarial and administrative support to the CIB COO (Corporate Investment banking, Chief Operating Officer) Head of Resilience, specifically working as the EA to supporting the day to day running of office. You will be managing multiple business related tasks including scheduling, calendar management, and general organizational activities. This role is Executive Assistant
New York City, NY
...
As a Barclays Executive Assistant, you will provide secretarial and administrative support to the CIB COO (Corporate Investment banking, Chief Operating Officer) Head of Resilience, specifically working as the EA to supporting the day to day running of office. You will be managing multiple business related tasks including scheduling, calendar management, and general organizational activities. This role is an exciting opportunity to contribute to the Barclays culture.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

It is the policy of Barclays to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, creed, religion, national origin, alienage or citizenship status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances

Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?

• Maintaining a detailed calendar for the Head of Resilience
• Ensuring meeting materials are received and circulated on time
• Assisting the Head of Resilience in managing the coordination and logistics of both internal and external meetings
• Assisting with collating and printing Head of Resilience’s daily meeting materials
• Screening incoming calls and determine the level of priority, while using caution in dispensing information
• Arranging and coordinating complicated domestic and international travel including visa arrangements
• Processing expense claims for the Head of Resilience ensuring all policies are followed and items are processed within provided guidelines
• Acting as a subject matter expert for policies and procedures, as well as assisting with various IT-related tasks and projects within the team

What we’re looking for:

• Organized, confident, approachable and flexible individual who exhibits motivation and resilience
• Excellent telephone etiquette and ability to manage competing priorities
• Excellent team player with willingness to help
• Ability to work independently

Skills that will help you in the role:

• Financial institution experience
• Experience working at a similar level

Where will you be working?

At Barclays, we are proud to be redefining the future of finance and here at New York City we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at New York City, you’ll have every chance to build a world-class career in this world-class environment.

#LI-Hybrid
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via Barclays Careers schedule_type: Full-time
Application Developer New York City, NY ... As a Barclays Application Developer, you will be responsible for tactical applications, but not in isolation from the strategic projects ongoing in the department - we integrate into, and use existing, strategic projects whenever it is sensible to do so. You will employ some agile and develops software in a variety of languages and you will be focusing on Excel using both VBA and an in-house functional programming Application Developer
New York City, NY
...
As a Barclays Application Developer, you will be responsible for tactical applications, but not in isolation from the strategic projects ongoing in the department - we integrate into, and use existing, strategic projects whenever it is sensible to do so. You will employ some agile and develops software in a variety of languages and you will be focusing on Excel using both VBA and an in-house functional programming language (FMD), there are also occasions to use some Python, C# and C++.

Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.

Salary / Rate Minimum: $125,000
Salary / Rate Maximum: $175,000

The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.

We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances.

Please discuss the detail of the working pattern options for the role with the hiring manager.

What will you be doing?

• Developing and maintaining applications and solutions for the EFS Trading desk, GFRM, and Product Control functions, providing tactical solutions on business requests
• Integrating RAD solutions into the strategic projects within the department where required
• Analyzing user requirements, document, and revise systems functionalities for the equities, derivatives trading desk
• Liaising with trading, sales, and structuring users to gather requirements to develop, modify, and resolve issues encountered in pre-trade pricing applications
• Conceptualizing, delivering, and supporting software applications using Excel, VBA, C# and SQL technologies
• Reviewing computer system capabilities, workflow, and help resolve limitations
• Analyzing computer source code and live performance indicators to locate code problems and correct errors
• Utilizing SQL and stored procedures to query, fetch, update, and delete data from relational databases

What we’re looking for:

• Bachelor’s degree or foreign equivalent in Mathematics, Financial Engineering, Computer Science, or related field
• Be technically proficient - knowledge of data structures, algorithms and general problem solving is required
• Four years of experience with C++, C#, Python and Excel/VBA software programming languages
• Knowledge of Financial Markets fundamentals

Skills that will help you in the role:

• Excellent verbal & written English communication skills
• Knowledge of Equity derivatives
• Knowledge of Exotic Equity Derivatives
• Knowledge of functional programming (e.g. Haskell, F#)

Where will you be working?

At Barclays, we are proud to be redefining the future of finance and here at New York City we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at New York City, you’ll have every chance to build a world-class career in this world-class environment.

#LI-Hybrid
#software
Show more details...