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Most recent job postings at Barclays
via Barclays Careers
posted_at: 1 day agoschedule_type: Full-time
Climate Management Strategy Associate
New York City
...
As a Barclays Climate Management Strategy Associate, you will work with the Head of Corporate and Investment Bank (CIB) Climate Strategy Management. You will engage with stakeholders to maintain, enhance, and scale the Client Transition Framework (CTF), which is the methodology used to evaluate our clients’ transition plans. This is an opportunity for you to advise senior leaders across Barclays
Climate Management Strategy Associate
New York City
...
As a Barclays Climate Management Strategy Associate, you will work with the Head of Corporate and Investment Bank (CIB) Climate Strategy Management. You will engage with stakeholders to maintain, enhance, and scale the Client Transition Framework (CTF), which is the methodology used to evaluate our clients’ transition plans. This is an opportunity for you to advise senior leaders across Barclays on the functions of the CTF to ensure their clients are transitioning in a manner consistent with real-world decarbonization.
Salary / Rate Minimum: $125,000
Salary / Rate Maximum: $170,000
The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Owning the delivery of CTF evaluations, including driving data collection and validation activities
• Researching client transition plans, operating related models, and implementing technology solutions
• Preparing synthesized summaries of key insights and present analysis and insight in a professional format with good attention to detail
• Working in a team environment, building relationships, and partnering with internal stakeholders across the CIB and impacted Functions
• Supporting communications with CIB coverage teams and other stakeholders on key activities to monitor and report on progress
• Managing individual day-to-day activities, delivering on all assigned tasks, maintaining visibility of related issues & dependencies, and proactively escalating any identified issues
• Developing expertise in climate change issues, decarbonization strategies across sectors, and Barclays climate policies, standards, and targets
What we’re looking for:
• Bachelor’s degree is required & experience working in a wholesale banking or financial services consulting environment, and basic knowledge of Banking business drivers
• Good quantitative/analytical, written, and verbal communication skills: Capable of building complex, but easy to read, Excel models
• Familiar with operating across departments in large and complex organizations
• Basic knowledge of risk management & regulatory demands
Skills that will help you in the role:
• Prior experience or knowledge of climate scenarios, decarbonization pathways or other relevant climate change topics
• Timely delivery of finished work products; predisposed to take initiative on new/unfamiliar tasks but unafraid to ask for additional support when required
• Collaborative working style with ability to quickly build trust/credibility, network, and influencing others; self-confidence & maturity to effectively work with senior stakeholders
• Familiar with project management tools, concepts, and best practices/methodologies
Where will you be working?
You will be working at our Americas Headquarters at 745 Seventh Avenue. This 32-story office tower is located in Times Square in the heart of Manhattan and features a cafeteria, fitness center and state-of-the-art LED signage on the facade of the building.
#LI- Hybrid
#LI-ST2021 Show more details...
New York City
...
As a Barclays Climate Management Strategy Associate, you will work with the Head of Corporate and Investment Bank (CIB) Climate Strategy Management. You will engage with stakeholders to maintain, enhance, and scale the Client Transition Framework (CTF), which is the methodology used to evaluate our clients’ transition plans. This is an opportunity for you to advise senior leaders across Barclays on the functions of the CTF to ensure their clients are transitioning in a manner consistent with real-world decarbonization.
Salary / Rate Minimum: $125,000
Salary / Rate Maximum: $170,000
The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Owning the delivery of CTF evaluations, including driving data collection and validation activities
• Researching client transition plans, operating related models, and implementing technology solutions
• Preparing synthesized summaries of key insights and present analysis and insight in a professional format with good attention to detail
• Working in a team environment, building relationships, and partnering with internal stakeholders across the CIB and impacted Functions
• Supporting communications with CIB coverage teams and other stakeholders on key activities to monitor and report on progress
• Managing individual day-to-day activities, delivering on all assigned tasks, maintaining visibility of related issues & dependencies, and proactively escalating any identified issues
• Developing expertise in climate change issues, decarbonization strategies across sectors, and Barclays climate policies, standards, and targets
What we’re looking for:
• Bachelor’s degree is required & experience working in a wholesale banking or financial services consulting environment, and basic knowledge of Banking business drivers
• Good quantitative/analytical, written, and verbal communication skills: Capable of building complex, but easy to read, Excel models
• Familiar with operating across departments in large and complex organizations
• Basic knowledge of risk management & regulatory demands
Skills that will help you in the role:
• Prior experience or knowledge of climate scenarios, decarbonization pathways or other relevant climate change topics
• Timely delivery of finished work products; predisposed to take initiative on new/unfamiliar tasks but unafraid to ask for additional support when required
• Collaborative working style with ability to quickly build trust/credibility, network, and influencing others; self-confidence & maturity to effectively work with senior stakeholders
• Familiar with project management tools, concepts, and best practices/methodologies
Where will you be working?
You will be working at our Americas Headquarters at 745 Seventh Avenue. This 32-story office tower is located in Times Square in the heart of Manhattan and features a cafeteria, fitness center and state-of-the-art LED signage on the facade of the building.
#LI- Hybrid
#LI-ST2021 Show more details...
via CareerBuilder
posted_at: 10 hours agoschedule_type: Full-time
Cash Management Specialist New York As a Barclays Cash Management Specialist this is an exciting opportunity where you'll be responsible for the positioning and sale of Cash Management Solutions to clients across the Barclays Corporate Bank globallySales Specialist, Sales, Specialist, Business, Management, Banking, Cash
Cash Management Specialist New York As a Barclays Cash Management Specialist this is an exciting opportunity where you'll be responsible for the positioning and sale of Cash Management Solutions to clients across the Barclays Corporate Bank globallySales Specialist, Sales, Specialist, Business, Management, Banking, Cash
Show more details...
via CareerBuilder
posted_at: 1 day agoschedule_type: Full-time
Fraud Resolutions Analyst
Henderson, NV...
As a Barclays Fraud Resolutions Analyst, you'll work closely with the Team Manager and be responsible for working reports, making customer contact through inbound and outbound channels to service account needs, identifying the root cause and effectively providing remediation to customer concerns while adhering to the policies and procedures from Disputes, Fraud Detections, and Fraud Investigations. Priorities
Fraud Resolutions Analyst
Henderson, NV...
As a Barclays Fraud Resolutions Analyst, you'll work closely with the Team Manager and be responsible for working reports, making customer contact through inbound and outbound channels to service account needs, identifying the root cause and effectively providing remediation to customer concerns while adhering to the policies and procedures from Disputes, Fraud Detections, and Fraud Investigations. Priorities will shift as new trends are identified and you must be willing to adapt to frequent changes and put lower priority items to the side.
Salary / Rate Minimum: $44,000.00
Salary / Rate Maximum: $58,000.00
The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We're flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances
Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Receiving inbound and placing outbound phone calls to customers in an effort to service account needs effective and efficiently while delivering a high level of professional service
• Understanding and analyzing customer needs by using active listening skills
• Completing extensive account reviews when researching for remediation for customer needs
• Taking full responsibility and ownership at initial contact or any follow-up work necessary to service the customer needs ensuring all questions are resolved in their entirety
• Adhering to compliance regulations and Fraud Operations policies and procedures as designated by the line of business
• Being able to exercise judgement in carrying out assignments
• Communicating both verbally and in writing in a professional and accurate manner
• Carrying out additional projects and tasks as assigned
What we're looking for:
• Minimum of one-year experience at Barclays
• Proven performance; minimum 3.0 MPA for 6 months
• Capacity to meet or exceed all KPI requirements on Quarterly Incentive
• Trained in, all swim lanes for Detections, or Disputes, Deposits or Investigations
Skills that will help you in the role:
• Experience in providing presentations/public speaking
• Knowledge and expertise in one or more of the following, Disputes, Fraud Investigations or Detection
• Proficiency in Word processing/WordPerfect/Word
Where will you be working?
You will be working at Barclays Services, Henderson, NV's fully Operational Customer Contact center, where the best meet to build careers full of scope, variety, and reward. Supporting the banking and financial solutions of today's demands, answering tomorrow's questions, and redefining the future of customer support in finance.
#LI-Hybrid Show more details...
Henderson, NV...
As a Barclays Fraud Resolutions Analyst, you'll work closely with the Team Manager and be responsible for working reports, making customer contact through inbound and outbound channels to service account needs, identifying the root cause and effectively providing remediation to customer concerns while adhering to the policies and procedures from Disputes, Fraud Detections, and Fraud Investigations. Priorities will shift as new trends are identified and you must be willing to adapt to frequent changes and put lower priority items to the side.
Salary / Rate Minimum: $44,000.00
Salary / Rate Maximum: $58,000.00
The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
Working Flexibly
We're committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers' and clients' needs. Whether you have family commitments or you're a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We're flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances
Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Receiving inbound and placing outbound phone calls to customers in an effort to service account needs effective and efficiently while delivering a high level of professional service
• Understanding and analyzing customer needs by using active listening skills
• Completing extensive account reviews when researching for remediation for customer needs
• Taking full responsibility and ownership at initial contact or any follow-up work necessary to service the customer needs ensuring all questions are resolved in their entirety
• Adhering to compliance regulations and Fraud Operations policies and procedures as designated by the line of business
• Being able to exercise judgement in carrying out assignments
• Communicating both verbally and in writing in a professional and accurate manner
• Carrying out additional projects and tasks as assigned
What we're looking for:
• Minimum of one-year experience at Barclays
• Proven performance; minimum 3.0 MPA for 6 months
• Capacity to meet or exceed all KPI requirements on Quarterly Incentive
• Trained in, all swim lanes for Detections, or Disputes, Deposits or Investigations
Skills that will help you in the role:
• Experience in providing presentations/public speaking
• Knowledge and expertise in one or more of the following, Disputes, Fraud Investigations or Detection
• Proficiency in Word processing/WordPerfect/Word
Where will you be working?
You will be working at Barclays Services, Henderson, NV's fully Operational Customer Contact center, where the best meet to build careers full of scope, variety, and reward. Supporting the banking and financial solutions of today's demands, answering tomorrow's questions, and redefining the future of customer support in finance.
#LI-Hybrid Show more details...
via CareerBuilder
posted_at: 1 day agoschedule_type: Full-time
Department Budgeting Lead - VP
Wilmington, DE...
As a Barclays Department Budgeting Lead - VP, you will support the F&BM Lead by managing the end to end financials across transaction cycles. Taking the lead on finance support for Operations on a number of USCB aligned transaction cycles to deliver end-to-end Finance reporting that enables management to proactively shape strategy. You will conduct service management reviews engaging and coaching
Department Budgeting Lead - VP
Wilmington, DE...
As a Barclays Department Budgeting Lead - VP, you will support the F&BM Lead by managing the end to end financials across transaction cycles. Taking the lead on finance support for Operations on a number of USCB aligned transaction cycles to deliver end-to-end Finance reporting that enables management to proactively shape strategy. You will conduct service management reviews engaging and coaching service owners to better understand and influence cost allocation drivers.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We're flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances.
Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Supporting business decisions and financial strategy for the Transaction Cycle/Function
• Collaborating with BMs and Business to deliver the monthly financials for profit and loss and balance sheet
• Managing the relationship of the cost ledger COE to ensure appropriate documentation is in place
• Managing the delivery of month end processes
• Drafting insights & commentary of current & Outlook financials (including Capacity Creation) with clear linkages to drivers
• Leading on the build of the annual plan and updates to RAF
• Working with the Centres of Excellence to ensure full alignment to Barclays operating model
• Having oversight of and ensure adherence / alignment to all global / local regulatory and statutory requirements
What we're looking for:
• Evidenced management credentials; proven ability to maintain energy and resilience within an organisation throughout a period of change and/or against significant obstacles
• Bachelor Degree qualification as a minimum
• Significant experience in financial services; experience on an international scale preferred
• Experience operating in a multi-geographic, matrix organisation, with proven ability to balance commercial, client, and regulatory needs across businesses and geographies
Skills that will help you in the role:
• Attention to detail and solid organisational skills with the ability to balance multiple critical requests from various stakeholders with outstanding precision
• Ability to develop and maintain constructive relationships with internal stakeholders across all levels and geographies of the organization using excellent interpersonal skills
• Excellent Communication skills across a variety of forums and mediums with the proven ability to distil information into key messages and deliver succinctly according to audience
• Ability to develop business strategy, communicate in clear and confident manner and act independently to implement, sometimes using creativity in approach
Where will you be working?
Barclays' Wilmington campus includes two beautiful buildings located along the historic Wilmington Riverfront. A glance out our windows reveal a scenic look at the Christina River, along with a growing riverfront community of luxury apartments, shops, and restaurants. Additionally, the Wilmington train station is a short walk away making travel from New York and Washington, DC convenient.
#LI-Hybrid #LI-DG2021 Show more details...
Wilmington, DE...
As a Barclays Department Budgeting Lead - VP, you will support the F&BM Lead by managing the end to end financials across transaction cycles. Taking the lead on finance support for Operations on a number of USCB aligned transaction cycles to deliver end-to-end Finance reporting that enables management to proactively shape strategy. You will conduct service management reviews engaging and coaching service owners to better understand and influence cost allocation drivers.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We're flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances.
Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Supporting business decisions and financial strategy for the Transaction Cycle/Function
• Collaborating with BMs and Business to deliver the monthly financials for profit and loss and balance sheet
• Managing the relationship of the cost ledger COE to ensure appropriate documentation is in place
• Managing the delivery of month end processes
• Drafting insights & commentary of current & Outlook financials (including Capacity Creation) with clear linkages to drivers
• Leading on the build of the annual plan and updates to RAF
• Working with the Centres of Excellence to ensure full alignment to Barclays operating model
• Having oversight of and ensure adherence / alignment to all global / local regulatory and statutory requirements
What we're looking for:
• Evidenced management credentials; proven ability to maintain energy and resilience within an organisation throughout a period of change and/or against significant obstacles
• Bachelor Degree qualification as a minimum
• Significant experience in financial services; experience on an international scale preferred
• Experience operating in a multi-geographic, matrix organisation, with proven ability to balance commercial, client, and regulatory needs across businesses and geographies
Skills that will help you in the role:
• Attention to detail and solid organisational skills with the ability to balance multiple critical requests from various stakeholders with outstanding precision
• Ability to develop and maintain constructive relationships with internal stakeholders across all levels and geographies of the organization using excellent interpersonal skills
• Excellent Communication skills across a variety of forums and mediums with the proven ability to distil information into key messages and deliver succinctly according to audience
• Ability to develop business strategy, communicate in clear and confident manner and act independently to implement, sometimes using creativity in approach
Where will you be working?
Barclays' Wilmington campus includes two beautiful buildings located along the historic Wilmington Riverfront. A glance out our windows reveal a scenic look at the Christina River, along with a growing riverfront community of luxury apartments, shops, and restaurants. Additionally, the Wilmington train station is a short walk away making travel from New York and Washington, DC convenient.
#LI-Hybrid #LI-DG2021 Show more details...
via Barclays Careers
schedule_type: Full-time
Customer Service Representative – Care
Wilmington, DE...
As Barclays’ Customer Service Representative – Care, you will provide telephone support for our credit card products 24 hours a day, 7 days a week. A Customer Specialist – Care is the company’s primary interface with existing and potential customers. The role includes receiving inbound calls and solving and educating customers on specific account information, concern and inquiries
Customer Service Representative – Care
Wilmington, DE...
As Barclays’ Customer Service Representative – Care, you will provide telephone support for our credit card products 24 hours a day, 7 days a week. A Customer Specialist – Care is the company’s primary interface with existing and potential customers. The role includes receiving inbound calls and solving and educating customers on specific account information, concern and inquiries to make it as easy and as desirable as possible with which to do in business.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances
Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Receiving inbound phone calls from customers and service their account needs effectively and efficiently provide excellent customer service
• Listening to the customer’s account needs, and establish rapport
• Understanding and analyzing customer account/application needs
• Adhering to compliance regulations and security policies
• Meeting performance standards set by department
• Engaging outbound calls as necessary to develop additional information to facilitate final disposition of the account/application
• Identifying trends/issues on a daily basis and bring to the attention of the management staff
What we’re looking for:
• Ability to professionally represent Barclays while handling inbound calls from customers and/or other Barclay’s associates
• Adhere to compliance regulations and policies
• Contribute ideas and recommendations for process improvements to the department or company
• Maintains professional verbal and written communication standards, while consistently meeting performance standards set by the department
Skills that will help you in the role:
• One plus year of experience in a customer service environment/call center experience
• Exceptional customer service and professional communication skills, both oral and written
• Good organization and work prioritization skills
• Solid attention to detail and analytical skills
Where will you be working?
Barclays' Wilmington campus includes two beautiful buildings located along the historic Wilmington Riverfront. A glance out our windows reveal a scenic look at the Christina River, along with a growing riverfront community of luxury apartments, shops, and restaurants. Additionally, the Wilmington train station is a short walk away making travel from New York and Washington, DC convenient.
#LI-Hybrid Show more details...
Wilmington, DE...
As Barclays’ Customer Service Representative – Care, you will provide telephone support for our credit card products 24 hours a day, 7 days a week. A Customer Specialist – Care is the company’s primary interface with existing and potential customers. The role includes receiving inbound calls and solving and educating customers on specific account information, concern and inquiries to make it as easy and as desirable as possible with which to do in business.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a career, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances
Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Receiving inbound phone calls from customers and service their account needs effectively and efficiently provide excellent customer service
• Listening to the customer’s account needs, and establish rapport
• Understanding and analyzing customer account/application needs
• Adhering to compliance regulations and security policies
• Meeting performance standards set by department
• Engaging outbound calls as necessary to develop additional information to facilitate final disposition of the account/application
• Identifying trends/issues on a daily basis and bring to the attention of the management staff
What we’re looking for:
• Ability to professionally represent Barclays while handling inbound calls from customers and/or other Barclay’s associates
• Adhere to compliance regulations and policies
• Contribute ideas and recommendations for process improvements to the department or company
• Maintains professional verbal and written communication standards, while consistently meeting performance standards set by the department
Skills that will help you in the role:
• One plus year of experience in a customer service environment/call center experience
• Exceptional customer service and professional communication skills, both oral and written
• Good organization and work prioritization skills
• Solid attention to detail and analytical skills
Where will you be working?
Barclays' Wilmington campus includes two beautiful buildings located along the historic Wilmington Riverfront. A glance out our windows reveal a scenic look at the Christina River, along with a growing riverfront community of luxury apartments, shops, and restaurants. Additionally, the Wilmington train station is a short walk away making travel from New York and Washington, DC convenient.
#LI-Hybrid Show more details...
via Barclays Careers
schedule_type: Full-time
Customer Service Representative
Henderson
...
As a Barclays Customer Service Representative, you will be delivering the highest standards of customer service and creating exceptional experiences. We have opportunities in our Care team, Barclays Financial Assistance (BFA) team and Fraud Detections Group. Our customers are at the forefront of everything we do and ensuring customers' concerns are addressed is vital to the success of Barclays. We're driving
Customer Service Representative
Henderson
...
As a Barclays Customer Service Representative, you will be delivering the highest standards of customer service and creating exceptional experiences. We have opportunities in our Care team, Barclays Financial Assistance (BFA) team and Fraud Detections Group. Our customers are at the forefront of everything we do and ensuring customers' concerns are addressed is vital to the success of Barclays. We're driving change to be the digital leader in the market, which means our customer services teams are more important than ever.
When you’ll work:
The call center is a 24/7 operation. Our organisation works to offer a variety of weekly shifts, including non-standard business hours and/or weekends.
What you’ll get in return:
A reward package is offered which can be tailored to your own needs. A competitive salary starting at $42,640, opportunities to earn incentive payments and a training completion bonus of $500. We offer a range of benefits that support you and your family from day one including medical, dental, vision, life insurance options, disability coverage, 401(k) retirement plan, family planning benefits including fertility coverage and adoptive assistance, recognition plans and competitive discount programs.
We are keen to see our people succeed and offer ample learning and development opportunities, recognition programs and tuition reimbursement. Financial and academic assistance can be provided if you intend to continue your education by undertaking a degree through accredited programs, undergraduate or graduate level coursework related to your role. We continue to support the financial well-being of our colleagues by offering additional benefits to colleagues with student loan debt via our Barclays Student Loan Support Program. This program was created to assist eligible colleagues with repaying their student loans, we will provide $100 per month in student loan repayment benefits directly to the loan servicer.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
What will you be doing?
• Receiving inbound phone calls from customers and servicing their needs effectively and efficiently
• Listening and establishing rapport with our customers
• Adhering to all compliance regulations and security policies, completing audit documentation as required
• Demonstrating knowledge about products and services via both written and verbal communications
• Using computer software applications to properly service customers’ accounts
• As a member of the Collections team, you will be placing outbound calls to customers, offering payment programs and solving account problems
• In the Fraud Detections Group, you will be reviewing customer accounts to determine the potential for fraudulent activity, escalating accounts to the supervisory team as necessary
• You will also be reviewing credit applications to determine applicant and data validity, placing outbound calls as a source of comparison to account indicators
What we’re looking for:
• 1 years’ experience in a customer service or call center role
• Verbal and written communications skills
• Determined and customer-focused with a positive and professional attitude
Skills that will help you in the role:
• Attention to detail, an understanding of the importance of accuracy and responsiveness
• Proficient with internet skills with excellent organization and work prioritization skills
• Knowledge in Banking or credit card experience
Where will you be working?
We offer a hybrid working model consisting of a mix of remote and on-site days, the bulk being remote. Our hybrid model gives us the best of both worlds, one that retains the positives of home working, providing greater flexibility and the space to focus, plan and strategize. While the time in the office provides an environment for learning, innovation, relationship building and collaboration. Hybrid working gives you the flexibility to shape your week as is best for you – and you still have the benefit of seeing your colleagues face-to-face in central locations.
You will be working at Barclays Services Henderson. A fully Operational Customer Contact center, where the best meet to build careers full of scope, variety, and reward. Supporting the banking and financial solutions of today’s demands, answering tomorrow’s questions, and redefining the future of customer support in finance.
Please note should you be successful in your application; Barclays will verify the content of the resume you have submitted via a third-party screening provider (HireRight).
HireRight will contact former employers, schools or universities stated on the resume to confirm the accuracy of the content, including dates. Inaccuracies or overstatements could result in the withdrawal of any offer, so please ensure your resume is an accurate reflection of your career and education history Show more details...
Henderson
...
As a Barclays Customer Service Representative, you will be delivering the highest standards of customer service and creating exceptional experiences. We have opportunities in our Care team, Barclays Financial Assistance (BFA) team and Fraud Detections Group. Our customers are at the forefront of everything we do and ensuring customers' concerns are addressed is vital to the success of Barclays. We're driving change to be the digital leader in the market, which means our customer services teams are more important than ever.
When you’ll work:
The call center is a 24/7 operation. Our organisation works to offer a variety of weekly shifts, including non-standard business hours and/or weekends.
What you’ll get in return:
A reward package is offered which can be tailored to your own needs. A competitive salary starting at $42,640, opportunities to earn incentive payments and a training completion bonus of $500. We offer a range of benefits that support you and your family from day one including medical, dental, vision, life insurance options, disability coverage, 401(k) retirement plan, family planning benefits including fertility coverage and adoptive assistance, recognition plans and competitive discount programs.
We are keen to see our people succeed and offer ample learning and development opportunities, recognition programs and tuition reimbursement. Financial and academic assistance can be provided if you intend to continue your education by undertaking a degree through accredited programs, undergraduate or graduate level coursework related to your role. We continue to support the financial well-being of our colleagues by offering additional benefits to colleagues with student loan debt via our Barclays Student Loan Support Program. This program was created to assist eligible colleagues with repaying their student loans, we will provide $100 per month in student loan repayment benefits directly to the loan servicer.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
What will you be doing?
• Receiving inbound phone calls from customers and servicing their needs effectively and efficiently
• Listening and establishing rapport with our customers
• Adhering to all compliance regulations and security policies, completing audit documentation as required
• Demonstrating knowledge about products and services via both written and verbal communications
• Using computer software applications to properly service customers’ accounts
• As a member of the Collections team, you will be placing outbound calls to customers, offering payment programs and solving account problems
• In the Fraud Detections Group, you will be reviewing customer accounts to determine the potential for fraudulent activity, escalating accounts to the supervisory team as necessary
• You will also be reviewing credit applications to determine applicant and data validity, placing outbound calls as a source of comparison to account indicators
What we’re looking for:
• 1 years’ experience in a customer service or call center role
• Verbal and written communications skills
• Determined and customer-focused with a positive and professional attitude
Skills that will help you in the role:
• Attention to detail, an understanding of the importance of accuracy and responsiveness
• Proficient with internet skills with excellent organization and work prioritization skills
• Knowledge in Banking or credit card experience
Where will you be working?
We offer a hybrid working model consisting of a mix of remote and on-site days, the bulk being remote. Our hybrid model gives us the best of both worlds, one that retains the positives of home working, providing greater flexibility and the space to focus, plan and strategize. While the time in the office provides an environment for learning, innovation, relationship building and collaboration. Hybrid working gives you the flexibility to shape your week as is best for you – and you still have the benefit of seeing your colleagues face-to-face in central locations.
You will be working at Barclays Services Henderson. A fully Operational Customer Contact center, where the best meet to build careers full of scope, variety, and reward. Supporting the banking and financial solutions of today’s demands, answering tomorrow’s questions, and redefining the future of customer support in finance.
Please note should you be successful in your application; Barclays will verify the content of the resume you have submitted via a third-party screening provider (HireRight).
HireRight will contact former employers, schools or universities stated on the resume to confirm the accuracy of the content, including dates. Inaccuracies or overstatements could result in the withdrawal of any offer, so please ensure your resume is an accurate reflection of your career and education history Show more details...
via Salary.com
posted_at: 6 days agoschedule_type: Full-time
Product Strategy Lead
Whippany, NJ...
As a Barclays Product Strategy Lead, you will be responsible for driving the process design and optimisation of the platform in line with the function and domain strategies. This is an exciting opportunity to maintain integrity of strategy/vision of the platform, ensuring change remains aligned to strategy. You will also be the Custodian of the process documentation for the processes that are performed by the
Product Strategy Lead
Whippany, NJ...
As a Barclays Product Strategy Lead, you will be responsible for driving the process design and optimisation of the platform in line with the function and domain strategies. This is an exciting opportunity to maintain integrity of strategy/vision of the platform, ensuring change remains aligned to strategy. You will also be the Custodian of the process documentation for the processes that are performed by the product/platform.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month, or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally can request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Ensuring continued alignment to Procurement Digital and product specific road map
• Raising awareness of forthcoming capabilities prior to and at release
• Owning demand and development requests
• Collaborating with managers and stakeholders to define the measures of success for concepts/ideas and engaging in demand forums to provide critical challenge
• Checking the designs and data designs, ensuring they quality & timeliness of completeness
• Serving as the primary contact/escalation point for key stakeholders (business/tech/supplier)
What we’re looking for:
• Experienced Systems or Project Lead, manager with practical understanding of delivering new technology, or change on existing technologies
• Able to quickly assimilate new demand, and able to lead assessment against impact to strategy, architecture, and technology roadmap.
• Drive for results; able to juggle priorities, multi-task and execute flawlessly at speed
• Experience of successfully resolving significant business change/transformation challenges, including prioritisation of demand and scope
Skills that will help you in the role:
• Educated to degree level in a relevant discipline or relevant business experience with a proven track record of personal and professional achievements
• Financial Services and banking industry background preferred
• Understanding of the full end to end Procurement supply chain processes, technologies, and architecture
• Deep knowledge and understanding of the Global Procurement strategy and experience in Procurement processes
Where will you be working?
At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment Show more details...
Whippany, NJ...
As a Barclays Product Strategy Lead, you will be responsible for driving the process design and optimisation of the platform in line with the function and domain strategies. This is an exciting opportunity to maintain integrity of strategy/vision of the platform, ensuring change remains aligned to strategy. You will also be the Custodian of the process documentation for the processes that are performed by the product/platform.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month, or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally can request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Ensuring continued alignment to Procurement Digital and product specific road map
• Raising awareness of forthcoming capabilities prior to and at release
• Owning demand and development requests
• Collaborating with managers and stakeholders to define the measures of success for concepts/ideas and engaging in demand forums to provide critical challenge
• Checking the designs and data designs, ensuring they quality & timeliness of completeness
• Serving as the primary contact/escalation point for key stakeholders (business/tech/supplier)
What we’re looking for:
• Experienced Systems or Project Lead, manager with practical understanding of delivering new technology, or change on existing technologies
• Able to quickly assimilate new demand, and able to lead assessment against impact to strategy, architecture, and technology roadmap.
• Drive for results; able to juggle priorities, multi-task and execute flawlessly at speed
• Experience of successfully resolving significant business change/transformation challenges, including prioritisation of demand and scope
Skills that will help you in the role:
• Educated to degree level in a relevant discipline or relevant business experience with a proven track record of personal and professional achievements
• Financial Services and banking industry background preferred
• Understanding of the full end to end Procurement supply chain processes, technologies, and architecture
• Deep knowledge and understanding of the Global Procurement strategy and experience in Procurement processes
Where will you be working?
At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment Show more details...
via Barclays Careers
schedule_type: Full-time
Head of US Client Onboarding
Whippany, NJ
...
As a Barclays Head of US Client Onboarding, you will deliver a seamless KYC and onboarding experience to Barclays CIB clients in the US. You will be responsible for building and maintaining relationships with all internal and external stakeholders and for establishing efficiencies in the onboarding process & opportunities for improvement in the client solutions, as well as for feeding those directly into
Head of US Client Onboarding
Whippany, NJ
...
As a Barclays Head of US Client Onboarding, you will deliver a seamless KYC and onboarding experience to Barclays CIB clients in the US. You will be responsible for building and maintaining relationships with all internal and external stakeholders and for establishing efficiencies in the onboarding process & opportunities for improvement in the client solutions, as well as for feeding those directly into respective trading entities. Lastly, you will be able to impact the externals clients and internal stakeholders.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month, or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally can request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Leading, managing and motivating a high performing KYC team with a focus on high standards, quality, customer service, controls, execution and delivery
• Supporting Global Head of KYC Onboarding in building a best in class ‘Go-To’ team for expertise and embedding culture of ‘Right First Time’ across KYC
• Implementing change initiatives for the team from inception through to implementation, providing input, guidance and sign off
• Working with global peer groups to influence ways of improving service delivery
• Coordinating and leading detailed scoping sessions to fully understand the client’s existing business and to obtain the customer’s future requirements
• Overseeing the production and delivery of weekly performance against the current baseline and identification of any potential project barriers to senior client and internal stakeholders
• Building an intensive industry knowledge and leading on complex deal discussions, including potential client visits, engaging with internal relationship management teams, etc
• Navigating setup in the course of on boarding, and to assist with cross-border requests for setup related to clients being on boarded in other Barclay’s locations
What we’re looking for:
• Previous experience of AML/KYC gained within Investment or Corporate banking
• Background in reviewing complex structures, PEPs and/or Sanctions screening
• Experience of using approved KYC vendor sources e.g. D&B, LexisNexis, World Check, and others
• Prior experience in managing Operational teams focused on KYC, Onboarding, or similar function
Skills that will help you in the role:
• Ideally qualified to Degree standard, preferably in a business/law related subject
• AML/Compliance Certification
• Cash Management – Cert ICM
• Knowledge of High risk indicators and revision of complex structures and entity types
Where will you be working?
At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment.
#LI-Hybrid Show more details...
Whippany, NJ
...
As a Barclays Head of US Client Onboarding, you will deliver a seamless KYC and onboarding experience to Barclays CIB clients in the US. You will be responsible for building and maintaining relationships with all internal and external stakeholders and for establishing efficiencies in the onboarding process & opportunities for improvement in the client solutions, as well as for feeding those directly into respective trading entities. Lastly, you will be able to impact the externals clients and internal stakeholders.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life. If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month, or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally can request work patterns to reflect their personal circumstances. Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Leading, managing and motivating a high performing KYC team with a focus on high standards, quality, customer service, controls, execution and delivery
• Supporting Global Head of KYC Onboarding in building a best in class ‘Go-To’ team for expertise and embedding culture of ‘Right First Time’ across KYC
• Implementing change initiatives for the team from inception through to implementation, providing input, guidance and sign off
• Working with global peer groups to influence ways of improving service delivery
• Coordinating and leading detailed scoping sessions to fully understand the client’s existing business and to obtain the customer’s future requirements
• Overseeing the production and delivery of weekly performance against the current baseline and identification of any potential project barriers to senior client and internal stakeholders
• Building an intensive industry knowledge and leading on complex deal discussions, including potential client visits, engaging with internal relationship management teams, etc
• Navigating setup in the course of on boarding, and to assist with cross-border requests for setup related to clients being on boarded in other Barclay’s locations
What we’re looking for:
• Previous experience of AML/KYC gained within Investment or Corporate banking
• Background in reviewing complex structures, PEPs and/or Sanctions screening
• Experience of using approved KYC vendor sources e.g. D&B, LexisNexis, World Check, and others
• Prior experience in managing Operational teams focused on KYC, Onboarding, or similar function
Skills that will help you in the role:
• Ideally qualified to Degree standard, preferably in a business/law related subject
• AML/Compliance Certification
• Cash Management – Cert ICM
• Knowledge of High risk indicators and revision of complex structures and entity types
Where will you be working?
At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment.
#LI-Hybrid Show more details...
via Salary.com
posted_at: 6 days agoschedule_type: Full-time
AML Analyst - EXL
Whippany, NJ...
As a Barclays AML Analyst - EXL, you will support various AML processes, which might include suspicious activity investigations and reporting, sanctions and politically exposed persons screening, and other AML related processes. Within this role, you will also be reviewing system generated alerts to assess presence of illicit activity that may require reporting based on BSA/AML requirements, conducting research
AML Analyst - EXL
Whippany, NJ...
As a Barclays AML Analyst - EXL, you will support various AML processes, which might include suspicious activity investigations and reporting, sanctions and politically exposed persons screening, and other AML related processes. Within this role, you will also be reviewing system generated alerts to assess presence of illicit activity that may require reporting based on BSA/AML requirements, conducting research as required, and documenting detailed results in written format.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month, or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally can request work patterns to reflect their personal circumstances.
Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Reviewing system generated alerts to assess presence of illicit activity that may require reporting based on BSA/AML requirements
• Conducting research as required, and documenting detailed results in written format
• Reviewing PEP and Sanction alerts for potential matches and conducting research as required
• Writing suspicious activity reports (SARs)
• Completing follow-up reviews on activity that was previously reported as suspicious
• Identifying trends and reporting to management
• Completing other applicable AML processes in accordance with regulations and time limitations
What we’re looking for:
• At least two years’ work experience in an AML capacity and knowledge of investigative techniques used in the investigation of financial crimes
• At least two years’ work experience in the financial services industry
• Bachelor’s degree in Criminal Justice, Fraud Prevention, or Homeland Security or equivalent work experience.
• At least two years’ experience in the banking or financial services industry
Skills that will help you in the role:
• Attention to detail, understands importance of accuracy and responsiveness
• Excellent Analytical and Problem-Solving skills along with communication skills, both verbal and written
• Ability to multi-task and work under pressure, ability to work independently under minimal supervision
• Proficient in Microsoft applications, Results driven with a commitment to continuous process improvement and quality
Where will you be working?
At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment Show more details...
Whippany, NJ...
As a Barclays AML Analyst - EXL, you will support various AML processes, which might include suspicious activity investigations and reporting, sanctions and politically exposed persons screening, and other AML related processes. Within this role, you will also be reviewing system generated alerts to assess presence of illicit activity that may require reporting based on BSA/AML requirements, conducting research as required, and documenting detailed results in written format.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month, or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally can request work patterns to reflect their personal circumstances.
Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Reviewing system generated alerts to assess presence of illicit activity that may require reporting based on BSA/AML requirements
• Conducting research as required, and documenting detailed results in written format
• Reviewing PEP and Sanction alerts for potential matches and conducting research as required
• Writing suspicious activity reports (SARs)
• Completing follow-up reviews on activity that was previously reported as suspicious
• Identifying trends and reporting to management
• Completing other applicable AML processes in accordance with regulations and time limitations
What we’re looking for:
• At least two years’ work experience in an AML capacity and knowledge of investigative techniques used in the investigation of financial crimes
• At least two years’ work experience in the financial services industry
• Bachelor’s degree in Criminal Justice, Fraud Prevention, or Homeland Security or equivalent work experience.
• At least two years’ experience in the banking or financial services industry
Skills that will help you in the role:
• Attention to detail, understands importance of accuracy and responsiveness
• Excellent Analytical and Problem-Solving skills along with communication skills, both verbal and written
• Ability to multi-task and work under pressure, ability to work independently under minimal supervision
• Proficient in Microsoft applications, Results driven with a commitment to continuous process improvement and quality
Where will you be working?
At Barclays, we are proud to be redefining the future of finance and here at Whippany we are defining the future of the workplace and the future of the way we work and live. We are creating a unique community, one of four strategic tech-enabled hubs that will redefine opportunity for everyone who works here. Whatever you do at Whippany, you’ll have every chance to build a world-class career in this world-class environment Show more details...
via Barclays Careers
schedule_type: Full-time
Fraud Exception Processing Analyst
Henderson, NV
...
As a Barclays Fraud Exception Processing Analyst, you will be monitoring and working exception reports to ensure tasks are performed in accordance with the predetermined standard that is to see that activity is achieving the desired results. The Fraud Exception Processing Team will interact with many key stakeholders internally and externally. It is the expectation of a colleague in the Fraud Exception
Fraud Exception Processing Analyst
Henderson, NV
...
As a Barclays Fraud Exception Processing Analyst, you will be monitoring and working exception reports to ensure tasks are performed in accordance with the predetermined standard that is to see that activity is achieving the desired results. The Fraud Exception Processing Team will interact with many key stakeholders internally and externally. It is the expectation of a colleague in the Fraud Exception Process Analyst role that they maintain corporate values at all times.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
Salary / Rate Minimum: $44,000.00
Salary / Rate Maximum: $58,000.00
The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances
Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Reviewing exception reports for the lines of business within Fraud, and mitigating risk by working reports and contacting customers when necessary
• Escalating, investigating, reporting, and fixing root causes of all risk events (incidents) or control failures to prevent reoccurrence
• Maintaining subject matter expertise on processes identified as high risk/high impact
• Understanding the appropriate Policies & Standards applicable to the role through reading the Code of Conduct and other training allocated
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements
• Interacting with key stakeholders internally and externally
What we’re looking for:
• Understanding of Association requirements pertaining to charge-back rights
• Previous Fraud/Merchant Dispute Operations experience
• Attention to detail, understands importance of accuracy and responsiveness
• Excellent written and verbal communications skills with proficiency utilizing a PC
Skills that will help you in the role:
• Experience in providing presentations/public speaking
• Experience/training producing/reviewing analytical products
• Proficiency in Word processing/WordPerfect/Microsoft Excel
• Excellent judgment, professionalism, and leadership
Where will you be working?
You will be working at Barclays Services, Henderson, NV’s fully Operational Customer Contact center, where the best meet to build careers full of scope, variety, and reward. Supporting the banking and financial solutions of today’s demands, answering tomorrow’s questions, and redefining the future of customer support in finance.
#LI-Hybrid Show more details...
Henderson, NV
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As a Barclays Fraud Exception Processing Analyst, you will be monitoring and working exception reports to ensure tasks are performed in accordance with the predetermined standard that is to see that activity is achieving the desired results. The Fraud Exception Processing Team will interact with many key stakeholders internally and externally. It is the expectation of a colleague in the Fraud Exception Process Analyst role that they maintain corporate values at all times.
Barclays is one of the world's largest and most respected financial institutions, with 329 years of success, quality, and innovation behind us. We've helped millions of individuals and businesses thrive, creating financial and digital solutions that the world now takes for granted. An important and growing presence in the USA, we offer careers providing endless opportunity.
Salary / Rate Minimum: $44,000.00
Salary / Rate Maximum: $58,000.00
The minimum and maximum salary/rate information above include only base salary or base hourly rate. It does not include any another type of compensation or benefits that may be available.
Working Flexibly
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognizes and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility, then please discuss this with the hiring manager, and your request will be reviewed subject to business needs.
We are currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. We’re flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. We also have a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances
Please discuss the detail of the working pattern options for the role with the hiring manager.
What will you be doing?
• Reviewing exception reports for the lines of business within Fraud, and mitigating risk by working reports and contacting customers when necessary
• Escalating, investigating, reporting, and fixing root causes of all risk events (incidents) or control failures to prevent reoccurrence
• Maintaining subject matter expertise on processes identified as high risk/high impact
• Understanding the appropriate Policies & Standards applicable to the role through reading the Code of Conduct and other training allocated
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements
• Interacting with key stakeholders internally and externally
What we’re looking for:
• Understanding of Association requirements pertaining to charge-back rights
• Previous Fraud/Merchant Dispute Operations experience
• Attention to detail, understands importance of accuracy and responsiveness
• Excellent written and verbal communications skills with proficiency utilizing a PC
Skills that will help you in the role:
• Experience in providing presentations/public speaking
• Experience/training producing/reviewing analytical products
• Proficiency in Word processing/WordPerfect/Microsoft Excel
• Excellent judgment, professionalism, and leadership
Where will you be working?
You will be working at Barclays Services, Henderson, NV’s fully Operational Customer Contact center, where the best meet to build careers full of scope, variety, and reward. Supporting the banking and financial solutions of today’s demands, answering tomorrow’s questions, and redefining the future of customer support in finance.
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