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Most recent job postings at bdc
via LinkedIn
posted_at: 26 days agoschedule_type: Full-time
Job Title: Business Development Center Representative
Department: Business Development Center...
Reports to: Internet Director
FLSA Status: Non-Exempt
Our business is thriving and growing! Because of that we are in need of career minded individuals who are looking for a business to grow with. We are seeking those who are business oriented and have the ability to follow processes and excel in customer service and sales roles. The primary objective
Job Title: Business Development Center Representative
Department: Business Development Center...
Reports to: Internet Director
FLSA Status: Non-Exempt
Our business is thriving and growing! Because of that we are in need of career minded individuals who are looking for a business to grow with. We are seeking those who are business oriented and have the ability to follow processes and excel in customer service and sales roles. The primary objective of this position is to assist with marketing and communicating to our client database to drive more sales. This job requires the ability to be committed to work on site 40 hours a week with a set schedule but be flexible when needed.
Must Have Qualifications
• 1 Year Customer service experience and/or staff management experience
• Computer software & Internet navigation skills
• Typing, spelling, & written communication skills
• Phone communication and etiquette
• Multi Tasker
• Process & goal oriented
• Self motivated
Our company is growing and opening brand new facilities in Northern California and the Business Development Center is managed by our company headquarters. Because of that, we always have opportunities for learning different parts of the business, taking on expanding roles, and career advancement.
Duties & Responsibilities
• Responds to customer requests from the Internet lead system and gathers information from the customer about the make, type, and quality of vehicle desired; trade in details; customer’s goals
• “Mines” the existing customer database for new and/or additional customer interest in additional vehicle purchases, contacting such customers by email, phone, and text messages
• Researches and develops lists of potential clients.
• Identifies and qualifies business opportunities
• Follows up on sales leads and makes cold calls to potential clients.
• Schedules appointment with customer to visit the dealership to meet with a salesperson who will then conduct the steps of the sale.
• Consults regularly with the Internet Director.
• Follows an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Follows a prospect development system and sends follow up emails and makes follow up calls to those potential customers.
• Follows established prospecting steps and procedures.
• Remains knowledgeable of new products, features, accessories, processes, etc.
• Attends sales meetings and training sessions as scheduled.
• Meets, or exceeds, written forecast and projection numbers.
• Other duties as assigned Show more details...
Department: Business Development Center...
Reports to: Internet Director
FLSA Status: Non-Exempt
Our business is thriving and growing! Because of that we are in need of career minded individuals who are looking for a business to grow with. We are seeking those who are business oriented and have the ability to follow processes and excel in customer service and sales roles. The primary objective of this position is to assist with marketing and communicating to our client database to drive more sales. This job requires the ability to be committed to work on site 40 hours a week with a set schedule but be flexible when needed.
Must Have Qualifications
• 1 Year Customer service experience and/or staff management experience
• Computer software & Internet navigation skills
• Typing, spelling, & written communication skills
• Phone communication and etiquette
• Multi Tasker
• Process & goal oriented
• Self motivated
Our company is growing and opening brand new facilities in Northern California and the Business Development Center is managed by our company headquarters. Because of that, we always have opportunities for learning different parts of the business, taking on expanding roles, and career advancement.
Duties & Responsibilities
• Responds to customer requests from the Internet lead system and gathers information from the customer about the make, type, and quality of vehicle desired; trade in details; customer’s goals
• “Mines” the existing customer database for new and/or additional customer interest in additional vehicle purchases, contacting such customers by email, phone, and text messages
• Researches and develops lists of potential clients.
• Identifies and qualifies business opportunities
• Follows up on sales leads and makes cold calls to potential clients.
• Schedules appointment with customer to visit the dealership to meet with a salesperson who will then conduct the steps of the sale.
• Consults regularly with the Internet Director.
• Follows an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.
• Follows a prospect development system and sends follow up emails and makes follow up calls to those potential customers.
• Follows established prospecting steps and procedures.
• Remains knowledgeable of new products, features, accessories, processes, etc.
• Attends sales meetings and training sessions as scheduled.
• Meets, or exceeds, written forecast and projection numbers.
• Other duties as assigned Show more details...
via Indeed
posted_at: 13 hours agoschedule_type: Full-time
Excellent opportunity to grow your career in the automotive industry!
Toyota Carlsbad is looking for a career-oriented professional to join us as our BDC Sales Representative. This position involves connecting with customers via email, phone, and text in order to create sales appointments...
What We Offer:
• Excellent Culture
• Advancement opportunities
• Medical, Dental, and Vision Plan
• Company-paid Life Insurance
• 401(k) savings plan
•
Excellent opportunity to grow your career in the automotive industry!
Toyota Carlsbad is looking for a career-oriented professional to join us as our BDC Sales Representative. This position involves connecting with customers via email, phone, and text in order to create sales appointments...
What We Offer:
• Excellent Culture
• Advancement opportunities
• Medical, Dental, and Vision Plan
• Company-paid Life Insurance
• 401(k) savings plan
• Profit-Sharing
• Paid Vacation
• Tuition Reimbursement
Major Essential Duties:
• Involves heavy inbound/outbound sales calls in order to create sales appointments.
• Determining each customer's vehicle needs by asking questions, reading the lead, and listening.
• Answering customer inquiries with a professional attitude and manner while adhering to measurable departmental goals.
• Processing quotes, answers to questions and transactions accurately.
• Learning, understanding and adhering to call training and email scripts.
• Setting and confirming appointments, following up for each shown or missed appointment based on goals and objectives defined by the sales manager.
• Meeting with the sales managers and director regarding objectives, planned activities, reviews and analysis.
• Actively participating in Quality Improvement Process, via training offered, etc.
• Following up with all clients that are connected to the internet department at the dealership for business development.
• Demonstrating excellent call handling skills, patience and respect with complex and non-complex calls.
• Disclosing terms of sales with consumers and reviewing sales with dealership management.
• Establishing rapport with customers, making them feel unique and valued.
Schedule:
• 8-hour shift
• Monday to Friday
• Flexible weekends
Qualifications:
• Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence.
• Sales or Business Development experience in the automotive industry or comparable
• Ability to work with customers via the computer
• Organized with attention to detail
• Excellent written and verbal skills
• Ability to build instant rapport with customers on the telephone
• Quick learner with products and processes
• Excellent telephone skills
• Professional demeanor with customers and co-workers
• Bilingual/Spanish is preferred but not necessary
Our growth and daily operations are guided by our core principles. We believe in a Culture of Excellence, and we work hard to make that principle a reality every day. We believe in our employee group, our Mission, and the Values and Ethics that we demonstrate to our customers and one another. To succeed in today’s market, we need your talents to be the best automotive company in service to our customers.
Judy Jones-Cone, President and Owner
We are an EOE/M/F/D/V employer and support a drug-free workplace Show more details...
Toyota Carlsbad is looking for a career-oriented professional to join us as our BDC Sales Representative. This position involves connecting with customers via email, phone, and text in order to create sales appointments...
What We Offer:
• Excellent Culture
• Advancement opportunities
• Medical, Dental, and Vision Plan
• Company-paid Life Insurance
• 401(k) savings plan
• Profit-Sharing
• Paid Vacation
• Tuition Reimbursement
Major Essential Duties:
• Involves heavy inbound/outbound sales calls in order to create sales appointments.
• Determining each customer's vehicle needs by asking questions, reading the lead, and listening.
• Answering customer inquiries with a professional attitude and manner while adhering to measurable departmental goals.
• Processing quotes, answers to questions and transactions accurately.
• Learning, understanding and adhering to call training and email scripts.
• Setting and confirming appointments, following up for each shown or missed appointment based on goals and objectives defined by the sales manager.
• Meeting with the sales managers and director regarding objectives, planned activities, reviews and analysis.
• Actively participating in Quality Improvement Process, via training offered, etc.
• Following up with all clients that are connected to the internet department at the dealership for business development.
• Demonstrating excellent call handling skills, patience and respect with complex and non-complex calls.
• Disclosing terms of sales with consumers and reviewing sales with dealership management.
• Establishing rapport with customers, making them feel unique and valued.
Schedule:
• 8-hour shift
• Monday to Friday
• Flexible weekends
Qualifications:
• Personal values to align with company values of Integrity, Teamwork, Innovation, Respect, and Excellence.
• Sales or Business Development experience in the automotive industry or comparable
• Ability to work with customers via the computer
• Organized with attention to detail
• Excellent written and verbal skills
• Ability to build instant rapport with customers on the telephone
• Quick learner with products and processes
• Excellent telephone skills
• Professional demeanor with customers and co-workers
• Bilingual/Spanish is preferred but not necessary
Our growth and daily operations are guided by our core principles. We believe in a Culture of Excellence, and we work hard to make that principle a reality every day. We believe in our employee group, our Mission, and the Values and Ethics that we demonstrate to our customers and one another. To succeed in today’s market, we need your talents to be the best automotive company in service to our customers.
Judy Jones-Cone, President and Owner
We are an EOE/M/F/D/V employer and support a drug-free workplace Show more details...
via Indeed
posted_at: 11 hours agoschedule_type: Full-timesalary: 3K–4K a month
The Business Development Call Center Representative makes outgoing calls to prospects and customers with the intent of scheduling an appointment to have the customer visit the dealership.
ESSENTIAL DUTIES...
• Essential Duties include the following. Other duties may be assigned.
• BDC representative is responsible for 100 phone calls per day.
• Sales BDC should be focused on bringing in supplemental business to the dealership.
• BDC must
The Business Development Call Center Representative makes outgoing calls to prospects and customers with the intent of scheduling an appointment to have the customer visit the dealership.
ESSENTIAL DUTIES...
• Essential Duties include the following. Other duties may be assigned.
• BDC representative is responsible for 100 phone calls per day.
• Sales BDC should be focused on bringing in supplemental business to the dealership.
• BDC must report to Management on progress of the day.
• Follows up on all dealership manifest and opportunity lists.
• Makes outbound prospecting calls inviting prospects to the dealership.
• Contacts all no-shows to reschedule missed appointments.
• Uses email, text, and phone calls to contact customers/prospects
• Have product knowledge
• Provide friendly and helpful customer service at all times.
• Comply with all company policies as required. ie: Meal and rest period policy, timekeeping, etc.
• Maintain a professional appearance. ie: a high level of personal grooming, hygiene, and uniform appearance.
QUALIFICATIONS
A successful Business Development Call Center Representative needs the product knowledge, professionalism and empathy that customers look for today. Communication is extremely important in a sales department as it contributes to team-building with all dealership departments and building customer relationships
.
EXPERIENCE
• Bilingual Preferred - Spanish
• Professional, friendly, eager to learn and take ownership
• Motivated to excel in a sales environment
NOTE: This is not an exhaustive list of responsibilities, skills, duties, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job , the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, rush jobs, or technology developments).
Job Type: Full-time
Pay: $3,000.00 - $4,000.00 per month
Benefits:
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Holidays
• Weekend availability
Supplemental pay types:
• Commission pay
Experience:
• Customer service: 1 year (Preferred)
Work Location: One location Show more details...
ESSENTIAL DUTIES...
• Essential Duties include the following. Other duties may be assigned.
• BDC representative is responsible for 100 phone calls per day.
• Sales BDC should be focused on bringing in supplemental business to the dealership.
• BDC must report to Management on progress of the day.
• Follows up on all dealership manifest and opportunity lists.
• Makes outbound prospecting calls inviting prospects to the dealership.
• Contacts all no-shows to reschedule missed appointments.
• Uses email, text, and phone calls to contact customers/prospects
• Have product knowledge
• Provide friendly and helpful customer service at all times.
• Comply with all company policies as required. ie: Meal and rest period policy, timekeeping, etc.
• Maintain a professional appearance. ie: a high level of personal grooming, hygiene, and uniform appearance.
QUALIFICATIONS
A successful Business Development Call Center Representative needs the product knowledge, professionalism and empathy that customers look for today. Communication is extremely important in a sales department as it contributes to team-building with all dealership departments and building customer relationships
.
EXPERIENCE
• Bilingual Preferred - Spanish
• Professional, friendly, eager to learn and take ownership
• Motivated to excel in a sales environment
NOTE: This is not an exhaustive list of responsibilities, skills, duties, efforts or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job , the dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, rush jobs, or technology developments).
Job Type: Full-time
Pay: $3,000.00 - $4,000.00 per month
Benefits:
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Holidays
• Weekend availability
Supplemental pay types:
• Commission pay
Experience:
• Customer service: 1 year (Preferred)
Work Location: One location Show more details...
via Indeed
posted_at: 11 hours agoschedule_type: Full-timesalary: 17–18 an hour
Nissan of Gardena Is hiring a Bilingual BDC Representative!
Unlike other businesses that have been negatively affected by COVID-19, the car business is booming and we want to meet you now...
Looking highly motivated, detail oriented and responsible individuals to join our team.
Responsibilities:
• Receive inbound sales leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve
Nissan of Gardena Is hiring a Bilingual BDC Representative!
Unlike other businesses that have been negatively affected by COVID-19, the car business is booming and we want to meet you now...
Looking highly motivated, detail oriented and responsible individuals to join our team.
Responsibilities:
• Receive inbound sales leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service
Qualifications:
• High school or equivalent (Preferred)
• Sales Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Spanish (Preferred)
In addition to competitive pay, we offer our associates the following benefits:
• Health Insurance
• Dental insurance
• Vision, Life, Disability insurance
• Paid vacation
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities
Work Remotely
• No
Job Type: Full-time
Salary: $17.00 per hour
Benefits:
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
• Weekend availability
Supplemental pay types:
• Bonus pay
Work Location: In person
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
Schedule:
• 10 hour shift
• 8 hour shift
Supplemental pay types:
• Bonus pay
• Commission pay
Ability to commute/relocate:
• Gardena, CA 90247: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Customer service: 1 year (Preferred)
Work Location: In person Show more details...
Unlike other businesses that have been negatively affected by COVID-19, the car business is booming and we want to meet you now...
Looking highly motivated, detail oriented and responsible individuals to join our team.
Responsibilities:
• Receive inbound sales leads (phone, internet) and direct to appropriate contact
• Contact present customers (phone, email) to maintain and improve customer loyalty
• Develop pipeline of sales and business opportunity (partnerships, etc.) leads through networking, cold calling, and referrals
• Work with sales department to develop sales strategies and techniques
• Research and stay current in consumer and industry trends
• Communicate industry news and trends to management and dealership employees
• Outstanding Customer Service
Qualifications:
• High school or equivalent (Preferred)
• Sales Experience: 1 year (Preferred)
• Customer Service: 1 year (Preferred)
• Spanish (Preferred)
In addition to competitive pay, we offer our associates the following benefits:
• Health Insurance
• Dental insurance
• Vision, Life, Disability insurance
• Paid vacation
• Employee Vehicle Purchase Program
• Professional work environment, with job training and advancement opportunities
Work Remotely
• No
Job Type: Full-time
Salary: $17.00 per hour
Benefits:
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
Schedule:
• 8 hour shift
• Monday to Friday
• Weekend availability
Supplemental pay types:
• Bonus pay
Work Location: In person
Job Type: Full-time
Pay: $17.00 - $18.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
Schedule:
• 10 hour shift
• 8 hour shift
Supplemental pay types:
• Bonus pay
• Commission pay
Ability to commute/relocate:
• Gardena, CA 90247: Reliably commute or planning to relocate before starting work (Required)
Experience:
• Customer service: 1 year (Preferred)
Work Location: In person Show more details...
via Indeed
posted_at: 1 day agoschedule_type: Full-timesalary: 20 an hour
Immediate Job Opening Available!
If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success! We are committed to Growing our Company and Growing our People...
At the Bravo CDJR call center, we cultivate a winning team spirit and promote passion for high quality work. We offer a professional environment, Our Team Members are the driving force behind our success! We have immediate
Immediate Job Opening Available!
If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success! We are committed to Growing our Company and Growing our People...
At the Bravo CDJR call center, we cultivate a winning team spirit and promote passion for high quality work. We offer a professional environment, Our Team Members are the driving force behind our success! We have immediate bilingual positions available “MUST SPEAK SPANISH”.
Job Responsibilities:
• Set appointments for prospective clients to meet with a member of the sales team.
• Manage a high volume of customer inquiries via inbound/outbound calls and emails in a professional manner.
• Enter customer information into the dealerships CRM database.
• Follow up with existing customers to confirm their satisfaction and generate leads.
• Assist customers in appropriate vehicle selection by being the product expert.
• Set maintenance appointments for prospective clients.
• Manage a high volume of inbound/outbound calls.
• Follow up with existing customers to confirm their satisfaction and generate leads.
• Generate appointments by making proactive outbound phone calls and proper follow up with customers.
• Generate daily reports.
Requirements:
• Good attitude.
• Bilingual “must speak Spanish”.
• Time management and organization skills.
• Microsoft excel.
• Valid U.S. Driver’s License.
A background in Sales BDC is a huge plus.
Job Type: Full-time
Job Type: Full-time
Pay: $20.00 per hour
Schedule:
• 8 hour shift
• Weekend availability
Language:
• Spanish (Preferred)
License/Certification:
• Driver's License (Preferred)
Work Location: In person Show more details...
If you are a customer service professional with great people and computer skills, APPLY TODAY to join us on the road to success! We are committed to Growing our Company and Growing our People...
At the Bravo CDJR call center, we cultivate a winning team spirit and promote passion for high quality work. We offer a professional environment, Our Team Members are the driving force behind our success! We have immediate bilingual positions available “MUST SPEAK SPANISH”.
Job Responsibilities:
• Set appointments for prospective clients to meet with a member of the sales team.
• Manage a high volume of customer inquiries via inbound/outbound calls and emails in a professional manner.
• Enter customer information into the dealerships CRM database.
• Follow up with existing customers to confirm their satisfaction and generate leads.
• Assist customers in appropriate vehicle selection by being the product expert.
• Set maintenance appointments for prospective clients.
• Manage a high volume of inbound/outbound calls.
• Follow up with existing customers to confirm their satisfaction and generate leads.
• Generate appointments by making proactive outbound phone calls and proper follow up with customers.
• Generate daily reports.
Requirements:
• Good attitude.
• Bilingual “must speak Spanish”.
• Time management and organization skills.
• Microsoft excel.
• Valid U.S. Driver’s License.
A background in Sales BDC is a huge plus.
Job Type: Full-time
Job Type: Full-time
Pay: $20.00 per hour
Schedule:
• 8 hour shift
• Weekend availability
Language:
• Spanish (Preferred)
License/Certification:
• Driver's License (Preferred)
Work Location: In person Show more details...
via Hireology
posted_at: 1 day agoschedule_type: Full-time
Service BDC Coordinator – Outbound
The BDC is a group of dedicated and trained staff focused on capturing and managing all customer contact. The BDC is committed to increasing service drive traffic while developing, maintaining, and enhancing the customer’s overall experience. Contacts will be primarily outbound (Dealership to Prospect/Customer). These contacts are primarily via telephone but... can also be made via text or email. The Service
Service BDC Coordinator – Outbound
The BDC is a group of dedicated and trained staff focused on capturing and managing all customer contact. The BDC is committed to increasing service drive traffic while developing, maintaining, and enhancing the customer’s overall experience. Contacts will be primarily outbound (Dealership to Prospect/Customer). These contacts are primarily via telephone but... can also be made via text or email. The Service Coordinator is a key player in the Service Department for fostering positive customer relations as they are usually the first point of contact in the service appointment process. The Service Coordinator works closely with all service and parts department personnel and reports directly to the Service BDC Manager.
Primary Responsibilities:
• Generate service appointments through outbound calls/text/email.
• Complete daily call totals set forth by BDC Manager
• Process internet inquiries based on dealership process.
• Maintain a friendly and efficient manner while answering customer’s questions and providing general or related service information.
• Promptly and accurately update Service CRM tool.
• Use detailed scripts to handle Customer’s concerns and overcome objectives.
• Set service appointments and arrange any other necessary details (i.e. parts, rental etc.)
• Make outbound calls to existing customers for appointment confirmation and follow-up if necessary.
• Keeping current with coupons, direct mail pieces and all service specials.
• Maintain Mercedes-Benz product knowledge sufficient to address customer inquiries.
Ideal Candidates will have:
• Flexible schedule to work any Business hours (Mon – Sat)
• Automotive Experience a plus
• Prior Customer Service experience (1 year +)
• Effectively utilize lead management tool (CRM)
• Display ethical behavior while providing the highest degree of customer satisfaction in all aspects of dealing with high level clientele.
• Outstanding communications skills
• Professional appearance and work ethic
• Detail-oriented
• Strong phone presence and skills
• Enthusiastic and enjoys being a team player, but also self-sufficient and able to work independently.
• Strong ability to multi-task
• Strong MS Office Suite computer skills, Windows proficient
Compensation:
We offer competitive pay + bonuses, Insurance (health/dental/vison), paid time off, 401K, professional working environment and job specific training Show more details...
The BDC is a group of dedicated and trained staff focused on capturing and managing all customer contact. The BDC is committed to increasing service drive traffic while developing, maintaining, and enhancing the customer’s overall experience. Contacts will be primarily outbound (Dealership to Prospect/Customer). These contacts are primarily via telephone but... can also be made via text or email. The Service Coordinator is a key player in the Service Department for fostering positive customer relations as they are usually the first point of contact in the service appointment process. The Service Coordinator works closely with all service and parts department personnel and reports directly to the Service BDC Manager.
Primary Responsibilities:
• Generate service appointments through outbound calls/text/email.
• Complete daily call totals set forth by BDC Manager
• Process internet inquiries based on dealership process.
• Maintain a friendly and efficient manner while answering customer’s questions and providing general or related service information.
• Promptly and accurately update Service CRM tool.
• Use detailed scripts to handle Customer’s concerns and overcome objectives.
• Set service appointments and arrange any other necessary details (i.e. parts, rental etc.)
• Make outbound calls to existing customers for appointment confirmation and follow-up if necessary.
• Keeping current with coupons, direct mail pieces and all service specials.
• Maintain Mercedes-Benz product knowledge sufficient to address customer inquiries.
Ideal Candidates will have:
• Flexible schedule to work any Business hours (Mon – Sat)
• Automotive Experience a plus
• Prior Customer Service experience (1 year +)
• Effectively utilize lead management tool (CRM)
• Display ethical behavior while providing the highest degree of customer satisfaction in all aspects of dealing with high level clientele.
• Outstanding communications skills
• Professional appearance and work ethic
• Detail-oriented
• Strong phone presence and skills
• Enthusiastic and enjoys being a team player, but also self-sufficient and able to work independently.
• Strong ability to multi-task
• Strong MS Office Suite computer skills, Windows proficient
Compensation:
We offer competitive pay + bonuses, Insurance (health/dental/vison), paid time off, 401K, professional working environment and job specific training Show more details...
via Glassdoor
posted_at: 2 days agoschedule_type: Full-time
Pay: $18/HR
Schedule: Monday-Sunday- Every other weekend off...
As a BDC Sales Representative, you’re one of the most important team members at Norm Reeves Honda. You’re a critical point of contact for our sales department guests and the first step in creating a super experience. You will handle all incoming calls, as well as performing long term follow up on all unsold customers. You will strive to increase customer retention by reaching out
Pay: $18/HR
Schedule: Monday-Sunday- Every other weekend off...
As a BDC Sales Representative, you’re one of the most important team members at Norm Reeves Honda. You’re a critical point of contact for our sales department guests and the first step in creating a super experience. You will handle all incoming calls, as well as performing long term follow up on all unsold customers. You will strive to increase customer retention by reaching out to current customers to ensure complete satisfaction in ownership, as well as marketing efforts to accurately obtain and log customer sources.
We’re looking for a team player with an outgoing, customer-service approach to daily responsibilities. This is a great entry point for a career with us, for someone who already has customer service or a general sales background (like electronics, appliances, real estate, B2B, marketing, etc.)
What You’ll Do:
• Communicating effectively with internet customers and prospects according to their preferred method of communication
• Managing Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
• Maintaining an ongoing customer database to capture repeat business
• Keeping website up-to-date with vehicle specifications and availability
• Scheduling appointments with interested buyers for test drives and delivery of vehicles
• Driving yourself and the team to maintain a super work environment and get better every day
What You’ll Need:
• Full-time availability. You’ll also need to be at least 18 years old
• A valid driver’s license and acceptable driving record
• Strong communication skills with both Norm Reeves staff and guests
• A professional appearance and work ethic
• Excellent organizational and follow up skills
• Ability to multi-task in a fast-paced environment
What We Offer:
• Free training opportunities
• Advancement opportunities
• Tuition Reimbursement - Up to $2,000 reimbursement within 12-month period
• 401k with Matching Contribution – 25% match on up to $4,000 contribution per year
• Paid Time Off
• 1st year is up to 6 PTO days
• 2nd to 4th year is 11 PTO days
• 5+ years is 16 PTO days
• Medical (PPO), Dental (PPO & HMO), Vision, and complimentary Group Life Insurance
• Employee Referral Bonus Program
• Section 125 Cafeteria Plan & Flexible Spending Account (allows employees to pay for certain qualified expenses on a pre-tax basis)
• Company partner discounts on national and local brands (LifeMart)
• Generous employee and family member discounts on sales, service and parts at our many locations
yH2yrat4Kr Show more details...
Schedule: Monday-Sunday- Every other weekend off...
As a BDC Sales Representative, you’re one of the most important team members at Norm Reeves Honda. You’re a critical point of contact for our sales department guests and the first step in creating a super experience. You will handle all incoming calls, as well as performing long term follow up on all unsold customers. You will strive to increase customer retention by reaching out to current customers to ensure complete satisfaction in ownership, as well as marketing efforts to accurately obtain and log customer sources.
We’re looking for a team player with an outgoing, customer-service approach to daily responsibilities. This is a great entry point for a career with us, for someone who already has customer service or a general sales background (like electronics, appliances, real estate, B2B, marketing, etc.)
What You’ll Do:
• Communicating effectively with internet customers and prospects according to their preferred method of communication
• Managing Internet sales leads, respond to inquiries in a timely fashion, and answer questions on available stock and product performance
• Maintaining an ongoing customer database to capture repeat business
• Keeping website up-to-date with vehicle specifications and availability
• Scheduling appointments with interested buyers for test drives and delivery of vehicles
• Driving yourself and the team to maintain a super work environment and get better every day
What You’ll Need:
• Full-time availability. You’ll also need to be at least 18 years old
• A valid driver’s license and acceptable driving record
• Strong communication skills with both Norm Reeves staff and guests
• A professional appearance and work ethic
• Excellent organizational and follow up skills
• Ability to multi-task in a fast-paced environment
What We Offer:
• Free training opportunities
• Advancement opportunities
• Tuition Reimbursement - Up to $2,000 reimbursement within 12-month period
• 401k with Matching Contribution – 25% match on up to $4,000 contribution per year
• Paid Time Off
• 1st year is up to 6 PTO days
• 2nd to 4th year is 11 PTO days
• 5+ years is 16 PTO days
• Medical (PPO), Dental (PPO & HMO), Vision, and complimentary Group Life Insurance
• Employee Referral Bonus Program
• Section 125 Cafeteria Plan & Flexible Spending Account (allows employees to pay for certain qualified expenses on a pre-tax basis)
• Company partner discounts on national and local brands (LifeMart)
• Generous employee and family member discounts on sales, service and parts at our many locations
yH2yrat4Kr Show more details...
via ZipRecruiter
posted_at: 22 days agoschedule_type: Full-time
Overview
The Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Sales and Service... departments.The ideal candidate has some post-secondary
Overview
The Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Sales and Service... departments.The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Responsibilities
• Follow up with prospective customers in response to their email on our website.
• Coordinates questions and issues with the appropriate department personnel.
• Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed,
• Receive all inbound service calls and coordinate schedules of service advisors and service appointments.
• Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
• Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
• Provide service or sales management information by completion reports.
• Attend Training Sessions and Meetings as required.
• Follow all company policies and procedures.
• Performs other duties as assigned
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors
• Support on-line customers by setting appointments.
Qualifications
• 1+ years' experience required (sales experience preferred).
• 3-6 months of previous professional experience with over-the-phone customer service or sales (Inside Sales, Telemarketing, etc.) a PLUS!
• Excellent telephone, writing and typing skills.
• Strong computer and internet skills, including Microsoft Office suite.
• Automotive experience a PLUS!
• Must be able to work nights weekends if needed.
• Must be engaging, inquisitive, curious with an over-aggressive/always willing to help attitude.
• Internet Sales experience a PLUS!
• Must have drive, passion and confidence to be successful.
• A desire and ability to work in a performance and process driven environment.
• Excellent customer satisfaction skills.
• Strong organizational and time management.
• Professional appearance and work ethic.
• Self-starter and self-motivator
• Bilingual a PLUS!
Employment Type: FULL_TIME Show more details...
The Business Development Center (BDC) Representative answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. He or she receives, processes, and coordinates all incoming sales inquiries, showroom floor requests, service requests, and internet queries. In addition, he or she performs clerical and administrative duties for the Sales and Service... departments.The ideal candidate has some post-secondary education or training, previous experience in a similar position (administrative, clerical, call center, customer service, etc.), and a working knowledge of automotive sales/service. He or she must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.
Responsibilities
• Follow up with prospective customers in response to their email on our website.
• Coordinates questions and issues with the appropriate department personnel.
• Manages all required paperwork and records and prepares documentation (forms, reports, etc.) when needed,
• Receive all inbound service calls and coordinate schedules of service advisors and service appointments.
• Maintain an owner follow up system that encourages repeat and referral business and contributes to customer satisfaction.
• Continually learn about product updates, features, accessories, inventory and their benefits to the customer.
• Realize that business is built on customer satisfaction and be devoted to guaranteeing satisfaction to our customers.
• Establish personal goals that are consistent with the dealerships standards of productivity, and devise a strategy to meet those goals.
• Provide service or sales management information by completion reports.
• Attend Training Sessions and Meetings as required.
• Follow all company policies and procedures.
• Performs other duties as assigned
• Demonstrates behaviors consistent with the Company's Values in all interactions with customers, co-workers, and vendors
• Support on-line customers by setting appointments.
Qualifications
• 1+ years' experience required (sales experience preferred).
• 3-6 months of previous professional experience with over-the-phone customer service or sales (Inside Sales, Telemarketing, etc.) a PLUS!
• Excellent telephone, writing and typing skills.
• Strong computer and internet skills, including Microsoft Office suite.
• Automotive experience a PLUS!
• Must be able to work nights weekends if needed.
• Must be engaging, inquisitive, curious with an over-aggressive/always willing to help attitude.
• Internet Sales experience a PLUS!
• Must have drive, passion and confidence to be successful.
• A desire and ability to work in a performance and process driven environment.
• Excellent customer satisfaction skills.
• Strong organizational and time management.
• Professional appearance and work ethic.
• Self-starter and self-motivator
• Bilingual a PLUS!
Employment Type: FULL_TIME Show more details...
via Glassdoor
posted_at: 2 days agoschedule_type: Full-timesalary: 55K–120K a year
OC Autohaus, an independent auto dealer specializing in high-end, luxury automobiles, seeks an experienced vehicle internet salesperson to handle internet leads ( BDC department)
Earning potential: $55,000 - $120,000/year...
This team member needs to be:
1) Exceptional with lead handling, handling the CRM system.
2) MUST HAVE EXPERIENCE WORKING FOR INDEPENDENT CAR DEALERSHIP.
3) Knowledgeable about high-end luxury automobiles and related financial
OC Autohaus, an independent auto dealer specializing in high-end, luxury automobiles, seeks an experienced vehicle internet salesperson to handle internet leads ( BDC department)
Earning potential: $55,000 - $120,000/year...
This team member needs to be:
1) Exceptional with lead handling, handling the CRM system.
2) MUST HAVE EXPERIENCE WORKING FOR INDEPENDENT CAR DEALERSHIP.
3) Knowledgeable about high-end luxury automobiles and related financial products;
4) Able to work well with other team members in a low-pressure, family atmosphere, high-end luxury boutique independent dealership.
5) Able to work deals from A-Z ( Including financing/closing)
Job Type: Full-time
Pay: $55,000.00 - $120,000.00 per year
Benefits:
• Employee assistance program
• Employee discount
• Flexible schedule
Schedule:
• 8 hour shift
• Monday to Friday
• Weekend availability
Supplemental pay types:
• Commission pay
Ability to commute/relocate:
• Westminster, CA 92683: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
• Verifiable previous jobs
Experience:
• High-end sales: 3 years (Required)
Work Location: In person Show more details...
Earning potential: $55,000 - $120,000/year...
This team member needs to be:
1) Exceptional with lead handling, handling the CRM system.
2) MUST HAVE EXPERIENCE WORKING FOR INDEPENDENT CAR DEALERSHIP.
3) Knowledgeable about high-end luxury automobiles and related financial products;
4) Able to work well with other team members in a low-pressure, family atmosphere, high-end luxury boutique independent dealership.
5) Able to work deals from A-Z ( Including financing/closing)
Job Type: Full-time
Pay: $55,000.00 - $120,000.00 per year
Benefits:
• Employee assistance program
• Employee discount
• Flexible schedule
Schedule:
• 8 hour shift
• Monday to Friday
• Weekend availability
Supplemental pay types:
• Commission pay
Ability to commute/relocate:
• Westminster, CA 92683: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
• Verifiable previous jobs
Experience:
• High-end sales: 3 years (Required)
Work Location: In person Show more details...
via Salary.com
posted_at: 2 days agoschedule_type: Full-time
Job Description:
Job Title: Service Business Development Center (BDC) Representative...
Job Type: Full-time
Overview: Culver City Chevrolet is seeking a highly motivated Service BDC Representative to join our team. The ideal candidate should possess excellent communication and customer service skills, as well as a proven track record in automotive sales, customer service, or call center environment. As a Service BDC Representative, you will be
Job Description:
Job Title: Service Business Development Center (BDC) Representative...
Job Type: Full-time
Overview: Culver City Chevrolet is seeking a highly motivated Service BDC Representative to join our team. The ideal candidate should possess excellent communication and customer service skills, as well as a proven track record in automotive sales, customer service, or call center environment. As a Service BDC Representative, you will be responsible for managing customer inquiries, scheduling service appointments, and ensuring customer satisfaction throughout the service process.
Responsibilities:
• Respond to all inbound customer inquiries via phone, email, or chat
• Schedule service appointments using the dealership's appointment scheduling system
• Confirm scheduled appointments with customers prior to their visit
• Follow up with customers after their visit to ensure satisfaction and promote future service appointments
• Generate leads and appointments through outbound calls and marketing campaigns
• Meet or exceed monthly sales goals and customer satisfaction targets
• Maintain accurate and up-to-date customer records in the dealership's CRM system
• Collaborate with service advisors and technicians to ensure timely completion of service work
• Adhere to dealership policies and procedures, including privacy and confidentiality policies
• Participate in training and development programs to enhance knowledge and skills
Qualifications:
• CDK experience preferred
• High school diploma or equivalent required; some college coursework preferred
• 1-2 years of experience in automotive sales, customer service, or call center environment
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Proficiency in computer applications
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Ability to work flexible hours, including evenings and weekends, as needed
Culver City Chevrolet is an equal opportunity employer and offers a competitive salary, comprehensive benefits package, and opportunities for advancement. If you have a passion for customer service and a drive for sales, we encourage you to apply for this exciting opportunity to join our team as a Service BDC Representative.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Schedule:
• 8 hour shift
Work Location: In person
Are you interested in this job? Please apply from Salary.com
Job ID: j202304220642108506376
Recommended Job Skills: Business Acumen, Business Development
Average Estimate Salary for a Service Business Development Center (BDC) Representative: $247,182 to $348,745
This data is calculated using netizen feedback data. To get the most accurate number for your company jobs in your locations, use our subscription products: https://www.salary.com/companalyst Show more details...
Job Title: Service Business Development Center (BDC) Representative...
Job Type: Full-time
Overview: Culver City Chevrolet is seeking a highly motivated Service BDC Representative to join our team. The ideal candidate should possess excellent communication and customer service skills, as well as a proven track record in automotive sales, customer service, or call center environment. As a Service BDC Representative, you will be responsible for managing customer inquiries, scheduling service appointments, and ensuring customer satisfaction throughout the service process.
Responsibilities:
• Respond to all inbound customer inquiries via phone, email, or chat
• Schedule service appointments using the dealership's appointment scheduling system
• Confirm scheduled appointments with customers prior to their visit
• Follow up with customers after their visit to ensure satisfaction and promote future service appointments
• Generate leads and appointments through outbound calls and marketing campaigns
• Meet or exceed monthly sales goals and customer satisfaction targets
• Maintain accurate and up-to-date customer records in the dealership's CRM system
• Collaborate with service advisors and technicians to ensure timely completion of service work
• Adhere to dealership policies and procedures, including privacy and confidentiality policies
• Participate in training and development programs to enhance knowledge and skills
Qualifications:
• CDK experience preferred
• High school diploma or equivalent required; some college coursework preferred
• 1-2 years of experience in automotive sales, customer service, or call center environment
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Proficiency in computer applications
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Ability to work flexible hours, including evenings and weekends, as needed
Culver City Chevrolet is an equal opportunity employer and offers a competitive salary, comprehensive benefits package, and opportunities for advancement. If you have a passion for customer service and a drive for sales, we encourage you to apply for this exciting opportunity to join our team as a Service BDC Representative.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Schedule:
• 8 hour shift
Work Location: In person
Are you interested in this job? Please apply from Salary.com
Job ID: j202304220642108506376
Recommended Job Skills: Business Acumen, Business Development
Average Estimate Salary for a Service Business Development Center (BDC) Representative: $247,182 to $348,745
This data is calculated using netizen feedback data. To get the most accurate number for your company jobs in your locations, use our subscription products: https://www.salary.com/companalyst Show more details...
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