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What payment methods does Bhphotovideo.com accept? A2. Bhphotovideo.com accepts a variety of payment methods, including Visa, MasterCard, American Express, Discover, PayPal, and B&H financing. Customers can also pay with a B&H Gift Card or use a B&H store credit. Checks and money orders are accepted for orders over $1000, however, a $25 service fee will be applied to each order. Bhphotovideo.com also offers a flexible installment payment plan that includes no interest or finance charges.
Does Bhphotovideo.com offer international shipping? A9. Yes, Bhphotovideo.com offers international shipping to a variety of countries. Customers can select their destination country during the checkout process for an estimated shipping cost. Most orders are shipped via UPS or FedEx, and customers will be responsible for any applicable customs, duties, and taxes. Bhphotovideo.com also offers a variety of international payment methods, including PayPal and B&H financing.
What is Bhphotovideo.com's customer service policy? A8. Bhphotovideo.com offers customers a variety of ways to get in touch with the customer service team. Customers can call Bhphotovideo.com’s toll-free number, chat with a customer service representative online, or send an email. Bhphotovideo.com’s customer service team is available Monday through Friday, 9am-8pm EST, and Saturday and Sunday, 10am-6pm EST.
Does Bhphotovideo.com offer warranty protection? A6. Bhphotovideo.com offers an Extended Warranty Protection Plan for many products, which provides additional coverage beyond the standard manufacturer's warranty. This plan includes coverage for accidental damage, repair coverage, and more. Customers should contact Bhphotovideo.com for more information about the Extended Warranty Protection Plan.
What are Bhphotovideo.com's shipping policies? A3. Bhphotovideo.com offers a variety of shipping methods, including UPS, FedEx, and USPS. Customers have the option to choose from standard delivery, expedited delivery, and express delivery. For most items, Bhphotovideo.com offers free ground shipping for orders over $49. The website also offers free shipping to Alaska, Hawaii, and Puerto Rico for orders over $49. International shipping is available to a variety of countries, and the cost of shipping will vary depending on the destination.
Does Bhphotovideo.com offer price matching? A5. Yes, Bhphotovideo.com offers a price matching policy. If customers find a lower price from a competitor for a product that is available on Bhphotovideo.com, they can contact Bhphotovideo.com’s customer service team to request a price match. The product must be identical and the price must be verifiable. If a price match is approved, Bhphotovideo.com will match the price and add an additional 2% discount.
Does Bhphotovideo.com offer installation services? A10. Yes, Bhphotovideo.com offers installation services for many products. Customers can select an installation service option for an additional fee during the checkout process. Bhphotovideo.com’s trained technicians can install a variety of products, including televisions, home theater systems, car audio systems, and more. Installation services are available in select areas and customers should contact Bhphotovideo.com for more information.
What is Bhphotovideo.com's return policy? A4. Bhphotovideo.com offers customers a 30-day return policy. Items can be returned within 30 days of the purchase date for a full refund, minus any applicable shipping and handling charges. Customers should contact Bhphotovideo.com for return instructions and authorization before returning any item. All returns must include all original packaging and accessories, and must be in new, unused condition.
What is Bhphotovideo.com? A1. Bhphotovideo.com is one of the leading online retailers of high quality cameras, televisions, audio, video, and other consumer electronics products. Bhphotovideo.com is a subsidiary of the B&H Photo Video & Pro Audio Corporation, a family-owned and operated business that has been in business for over 40 years. With an inventory of over 1.5 million products, Bhphotovideo.com offers customers a vast selection of products from top brands such as Sony, Canon, Panasonic, and Apple, as well as a wide range of accessories such as memory cards, tripods, and lens filters. Bhphotovideo.com offers competitive pricing, fast shipping, and a 30-day return policy. The website also features a convenient shopping cart and a user-friendly search engine that make it easy for customers to find the products they need.
Does Bhphotovideo.com offer discounts? A7. Yes, Bhphotovideo.com offers a variety of discounts and promotions. Customers can take advantage of special discounts on select items, as well as receive discounts on shipping costs. Bhphotovideo.com also offers discounts to students, educators, and members of the military. Additionally, customers can join Bhphotovideo.com’s loyalty program for exclusive discounts and offers.