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Most recent job postings at B&H Photo
via Recruit.net
posted_at: 6 days agoschedule_type: Full-timesalary: 60,376 a year
Digital Marketing Associate
440 9th Ave, New York, NY 10001, USA Req #240 Friday, October 7, 2022 *At over 45 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest... knowledgeable guidance, expert tips and articles… and always-great
Digital Marketing Associate
440 9th Ave, New York, NY 10001, USA Req #240 Friday, October 7, 2022 *At over 45 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest... knowledgeable guidance, expert tips and articles… and always-great prices.
B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!* Job Overview:
The Digital Marketing Associate will have responsibility and accountability for operational set up and auditing of our Digital Marketing program. You will gain exposure to the Search and Operations side of digital marketing, learning from senior members of the team. You will be tasked with ensuring smooth program operation, providing tactical support to the day-to-day running to the digital program. Associates who show mastery of essential program tools and processes will have the opportunity to engage in campaign management.
Essential Responsibilities:
• Troubleshoot product serving errors, reporting discrepancies, and delivery issues
• Traffic, upload, and QA keywords, harnessing the Bid Management Tool process
• Run search reports on a regular basis to mine for new keywords
• Perform account diagnostic checks
• Build & analyze keyword lists, analyze search volume and make recommendations
• Run reports as requested in Bid Management Platform and engine UIs
• Be responsible for account record keeping, tracking reports and reconciliation
• Create Excel pivot tables, formulas, graphs, and charts
• Inform the team of programs performance and progress on new initiatives.
• Alert team of under or overspend, traffic abnormalities, and opportunities and optimization recommendations regarding spend and pacing the account
• Participate in search team meetings and offer ideas and suggestions to improve and evolve reporting processes, keywords, and creative
• Review analytics platforms and identify campaign opportunities
• Audit & optimize feed management platform for day-to-day operations
• Learn proprietary software and adhere to internal policies
Additional Responsibilities:
• As assigned by Supervisor
Specific Knowledge, Skills and Abilities:
• Knowledge of Digital Marketing platforms and practice (SEM/PPC)
• Proficiency with MS Office programs
• Ability to learn quickly and work collaboratively
Preferred Education, Experience and Licenses:
• Bachelor’s Degree in Business, Analytics, Marketing, Economics; OR equivalent professional work experience
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know Show more details...
440 9th Ave, New York, NY 10001, USA Req #240 Friday, October 7, 2022 *At over 45 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest... knowledgeable guidance, expert tips and articles… and always-great prices.
B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!* Job Overview:
The Digital Marketing Associate will have responsibility and accountability for operational set up and auditing of our Digital Marketing program. You will gain exposure to the Search and Operations side of digital marketing, learning from senior members of the team. You will be tasked with ensuring smooth program operation, providing tactical support to the day-to-day running to the digital program. Associates who show mastery of essential program tools and processes will have the opportunity to engage in campaign management.
Essential Responsibilities:
• Troubleshoot product serving errors, reporting discrepancies, and delivery issues
• Traffic, upload, and QA keywords, harnessing the Bid Management Tool process
• Run search reports on a regular basis to mine for new keywords
• Perform account diagnostic checks
• Build & analyze keyword lists, analyze search volume and make recommendations
• Run reports as requested in Bid Management Platform and engine UIs
• Be responsible for account record keeping, tracking reports and reconciliation
• Create Excel pivot tables, formulas, graphs, and charts
• Inform the team of programs performance and progress on new initiatives.
• Alert team of under or overspend, traffic abnormalities, and opportunities and optimization recommendations regarding spend and pacing the account
• Participate in search team meetings and offer ideas and suggestions to improve and evolve reporting processes, keywords, and creative
• Review analytics platforms and identify campaign opportunities
• Audit & optimize feed management platform for day-to-day operations
• Learn proprietary software and adhere to internal policies
Additional Responsibilities:
• As assigned by Supervisor
Specific Knowledge, Skills and Abilities:
• Knowledge of Digital Marketing platforms and practice (SEM/PPC)
• Proficiency with MS Office programs
• Ability to learn quickly and work collaboratively
Preferred Education, Experience and Licenses:
• Bachelor’s Degree in Business, Analytics, Marketing, Economics; OR equivalent professional work experience
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know Show more details...
via ZipRecruiter
schedule_type: Full-timesalary: 22.00–27.50 an hour
At over 45 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional's Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles... and always-great prices.
B&H offers competitive... salaries, medical benefits, a 401K plan, employee discounts
At over 45 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional's Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles... and always-great prices.
B&H offers competitive... salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!
Enterprise Accounts Associate Job Description
B&H has been a proud New York City icon for nearly 50 years - we started as a mom & pop photography shop near City Hall and have grown into an international leader in e-commerce, a Midtown retail anchor, and a tourist destination for our many customers visiting from across the country and around the world. B&H's two founders, who still come to work every day, built the company on a simple belief, "if you treat people right, they will come back." Honesty, sound advice, and an old-school approach to service and standing behind what we sell explains B&H's growth and success. While much has changed over the years, our commitment to our values is unwavering.
Over the past two years, B&H has been named as a Forbes Best Employer, a Newsweek Best in Customer Service Company, and a Newsweek Best Online Shop.
We are looking for people who want to join us and become part of a rapidly growing, successful retailer, a unique brand, and industry leader, and who want to grow their career as part of our team.
B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment.
Job Overview:
The Enterprise Accounts Associate is a key position responsible for ensuring that our enterprise customers in the Corporate, Education, and Government sectors are experiencing B&H's exemplary level of care and satisfaction.
Associates develop, maintain and grow customer relationships by ensuring that every interaction a customer has with us is a successful and positive experience.
Responsibilities include creating and managing quotes, orders, returns, and inquiries via multiple methods of communication. Owning the issue and ensuring a complete and timely resolution are the most important success factors for this role.
Essential Responsibilities:
• Receives, prioritizes, and responds to in-bound customer inquiries within expected time frames and takes an ownership view of outstanding requests.
• Thoroughly reviews customer inquiries and ensures that the responses are comprehensive and provide effective solutions.
• Ensures that all work is done with a high degree of attention to detail and thoroughness including completely reviewing customer documentation for proper billing information, shipping methods, payment methods, email address, phone numbers, etc.
• Processes customer Quote/bid requests and Purchase Orders into the ordering system along with any changes or cancellation requests.
• Responds to customer inquiries such as stock check, order status check, price check, claims, returns etc. within defined time frames.
• Proactively follows up with customers regarding outstanding orders both pre and post-sale as assigned.
• Communicates with our customers in a professional and courteous manner.
• Actively builds relationships with customers and demonstrates by actions that the customer can count on us.
• Resolves issues requiring collaboration with other departments by clearly communicating with other departments and managing outcomes.
• Uses good judgment to escalate customer issues or communications as appropriate.
• Makes issue resolution decisions independently within prescribed guidelines.
• Understands Customer Service processes.
• Has a basic understanding of order fulfillment and physical distribution network principles (i.e., truck shipment vs parcel shipments, overnight vs ground, international shipping methods and customs/duties, etc.)
Additional Responsibilities:
• Provides support for process improvement, cost reduction, & service improvement initiatives
• Assists team members as needed
• Assists other teams as needed
• Participates in and contributes to departmental initiatives and community activities.
• Other responsibilities as assigned by manager.
Specific Knowledge, Skills and Abilities:
• Highly responsible. Able to take ownership of an issue and see it through resolution.
• Ability to prioritize different tasks/responsibilities with a fast-paced/ high volume workload
• Works well in a team and collaborative environment
• Exceptional communication skills - both oral and written
• Is courteous and professional in all interactions
• Detail-oriented and critical thinker
• Basic understanding of B&H products and how to perform research in assisting customer choices to support order entry/management.
• Knowledge of Microsoft Office and general office productivity tools.
• Open and able to learn new technologies and systems and can adapt to change
Preferred Education, Experience and Licenses:
• 1 year in a customer facing role or 2 years in an office setting preferred.
• College education preferred.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.
Other details
• Pay Type Hourly
• Min Hiring Rate $22.00
• Max Hiring Rate $27.50
Apply Now Show more details...
B&H offers competitive... salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!
Enterprise Accounts Associate Job Description
B&H has been a proud New York City icon for nearly 50 years - we started as a mom & pop photography shop near City Hall and have grown into an international leader in e-commerce, a Midtown retail anchor, and a tourist destination for our many customers visiting from across the country and around the world. B&H's two founders, who still come to work every day, built the company on a simple belief, "if you treat people right, they will come back." Honesty, sound advice, and an old-school approach to service and standing behind what we sell explains B&H's growth and success. While much has changed over the years, our commitment to our values is unwavering.
Over the past two years, B&H has been named as a Forbes Best Employer, a Newsweek Best in Customer Service Company, and a Newsweek Best Online Shop.
We are looking for people who want to join us and become part of a rapidly growing, successful retailer, a unique brand, and industry leader, and who want to grow their career as part of our team.
B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment.
Job Overview:
The Enterprise Accounts Associate is a key position responsible for ensuring that our enterprise customers in the Corporate, Education, and Government sectors are experiencing B&H's exemplary level of care and satisfaction.
Associates develop, maintain and grow customer relationships by ensuring that every interaction a customer has with us is a successful and positive experience.
Responsibilities include creating and managing quotes, orders, returns, and inquiries via multiple methods of communication. Owning the issue and ensuring a complete and timely resolution are the most important success factors for this role.
Essential Responsibilities:
• Receives, prioritizes, and responds to in-bound customer inquiries within expected time frames and takes an ownership view of outstanding requests.
• Thoroughly reviews customer inquiries and ensures that the responses are comprehensive and provide effective solutions.
• Ensures that all work is done with a high degree of attention to detail and thoroughness including completely reviewing customer documentation for proper billing information, shipping methods, payment methods, email address, phone numbers, etc.
• Processes customer Quote/bid requests and Purchase Orders into the ordering system along with any changes or cancellation requests.
• Responds to customer inquiries such as stock check, order status check, price check, claims, returns etc. within defined time frames.
• Proactively follows up with customers regarding outstanding orders both pre and post-sale as assigned.
• Communicates with our customers in a professional and courteous manner.
• Actively builds relationships with customers and demonstrates by actions that the customer can count on us.
• Resolves issues requiring collaboration with other departments by clearly communicating with other departments and managing outcomes.
• Uses good judgment to escalate customer issues or communications as appropriate.
• Makes issue resolution decisions independently within prescribed guidelines.
• Understands Customer Service processes.
• Has a basic understanding of order fulfillment and physical distribution network principles (i.e., truck shipment vs parcel shipments, overnight vs ground, international shipping methods and customs/duties, etc.)
Additional Responsibilities:
• Provides support for process improvement, cost reduction, & service improvement initiatives
• Assists team members as needed
• Assists other teams as needed
• Participates in and contributes to departmental initiatives and community activities.
• Other responsibilities as assigned by manager.
Specific Knowledge, Skills and Abilities:
• Highly responsible. Able to take ownership of an issue and see it through resolution.
• Ability to prioritize different tasks/responsibilities with a fast-paced/ high volume workload
• Works well in a team and collaborative environment
• Exceptional communication skills - both oral and written
• Is courteous and professional in all interactions
• Detail-oriented and critical thinker
• Basic understanding of B&H products and how to perform research in assisting customer choices to support order entry/management.
• Knowledge of Microsoft Office and general office productivity tools.
• Open and able to learn new technologies and systems and can adapt to change
Preferred Education, Experience and Licenses:
• 1 year in a customer facing role or 2 years in an office setting preferred.
• College education preferred.
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.
Other details
• Pay Type Hourly
• Min Hiring Rate $22.00
• Max Hiring Rate $27.50
Apply Now Show more details...
via Glassdoor
posted_at: 20 days agoschedule_type: Full-timesalary: 26.00–32.50 an hour
At over 45 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices.
B&H offers competitive salaries... medical benefits, a 401K plan, employee discounts
At over 45 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as "The Professional’s Source", B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices.
B&H offers competitive salaries... medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!
Job Overview:
The Content Writer contributes original, expertly written, yet both customer-oriented and easily understood product descriptions for Pro Video equipment and accessories on bhphotovideo.com. A well-written product description includes a detailed overview, which summarizes various benefits of the product, as well as elaborating and highlighting the specific features and unique technologies.
Essential Responsibilities:
• Conducts comprehensive research on assigned products utilizing professional, vendor, blog and other relevant resources
• Collaborates with internal departments to gain information for product descriptions
• Prioritizes workflow to complete high urgency descriptions
• Drafts a complete, professional, customized, and non-copied description to elucidate and improve customer understanding of a product and related features
• Responds to bugs or requests to correct and update description content
• Composes additional content for necessary fields such as “What’s in the Box,” technical specifications, etc.
• Writes material in conformity to company formatting and content standards
Required Skills:
• Expert knowledge of pro video technology is a must
• Prior writing experience is a must
• Ability to work full-time on-site at our midtown office location
Preferred Skills:
• Creative writing skills and ability to create a personable aura in writing
• Professional written and verbal communication skills
• Strong research skills
• Ability to learn new product and computer technologies
• Proficient knowledge of Microsoft office
• Ability to prioritize, meet deadlines, and to work under pressure
• Detail-oriented and organizational skills
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know Show more details...
B&H offers competitive salaries... medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy, low-attitude environment. Make your move to B&H today!
Job Overview:
The Content Writer contributes original, expertly written, yet both customer-oriented and easily understood product descriptions for Pro Video equipment and accessories on bhphotovideo.com. A well-written product description includes a detailed overview, which summarizes various benefits of the product, as well as elaborating and highlighting the specific features and unique technologies.
Essential Responsibilities:
• Conducts comprehensive research on assigned products utilizing professional, vendor, blog and other relevant resources
• Collaborates with internal departments to gain information for product descriptions
• Prioritizes workflow to complete high urgency descriptions
• Drafts a complete, professional, customized, and non-copied description to elucidate and improve customer understanding of a product and related features
• Responds to bugs or requests to correct and update description content
• Composes additional content for necessary fields such as “What’s in the Box,” technical specifications, etc.
• Writes material in conformity to company formatting and content standards
Required Skills:
• Expert knowledge of pro video technology is a must
• Prior writing experience is a must
• Ability to work full-time on-site at our midtown office location
Preferred Skills:
• Creative writing skills and ability to create a personable aura in writing
• Professional written and verbal communication skills
• Strong research skills
• Ability to learn new product and computer technologies
• Proficient knowledge of Microsoft office
• Ability to prioritize, meet deadlines, and to work under pressure
• Detail-oriented and organizational skills
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, arrest record, or any other characteristic protected by applicable federal, state or local laws.
We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know Show more details...
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