Most recent job postings at britishcouncil
via Monster schedule_type: Part-time
Role Purpose: To promote and ensure quality teaching and effective learning of English... To support the wider aims of British Council and its cultural relations mission. About British Council - The British Council is the UK's international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution Role Purpose:

To promote and ensure quality teaching and effective learning of English...
To support the wider aims of British Council and its cultural relations mission.

About British Council -

The British Council is the UK's international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with - changing lives by creating opportunities, building connections and engendering trust.

We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body.

Main Accountabilities:

Support British Council's global English strategy by

Planning, preparing and delivering high quality English language teaching that meets the needs of different customer groups taking into account individual learning styles.
Monitoring progress and provide regular feedback to help manage students' performance throughout the course, and actively promote learner autonomy.
Contributing to the development, evaluation, and improvement of English language courses, materials and related services.
Ensuring teaching meets the standards expected in Teaching and Learning Reviews, the annual Academic Quality Plans and organisational expectations.
Using technology during lessons when required.
Finishing administrative tasks in a timely and accurate manner.
Contributing to the development of lasting, mutually beneficial relationships by enhancing students' understanding of the contemporary UK.
Assisting in covering classes for colleagues.
Actively engaging in professional development and performance management to ensure quality and high standards in teaching and learning and maintain British Council's position at the forefront of best ELT practices.
Supporting local marketing and promotional strategy and assist the teaching centre team in delivering excellent customer service.
Ensuring safeguarding and other guidelines are applied and upheld in line with standards and policy for the following areas:
Child protection
Equality, diversity and inclusion
Health and safety

Role Requirement:

Valid passport / EU Identity Card
The post holder must have the rights to work in Italy

Language requirements:

High proficiency in English i.e. full mastery of English across all 4 skills equivalent to user (CEFR C2) IELTS Band 8/9 in each of 4 sections of the academic module.

Qualification

Essential

Undergraduate and or University degree
Cambridge CELTA and or Trinity CertTESOL

Desirable

Cambridge DELTA/Trinity Diploma or equivalent
PGCE/B.Ed in Primary or relevant subject
TYLEC or CELTYL
MA (TESOL or other related subject)

Work Experience

Essential

A minimum of 2 year post-certificate i.e. CELTA/Trinity cert TESOL experience gained from teaching a variety of age groups and levels from young learners through to adults.
You should have experience in teaching two or more of the following age groups:
Very Young learners <4 (600+ hours)
Young learners aged 4 to 7 (600+ hours)
Young learners aged 8 to 12 (600+ hours)
Young learners aged 13 to 17 (600+hours)
Adults aged 18+ (600+ hours)

Desirable

Experience teaching myClass, IELTS, Business English, Very Young Learners and Primary +

Salary & Benefits

Attractive salary and benefits will be offered to the deserving candidate. Your salary starting point will be set according to your qualifications and experience as well as your previous position on the British Council's global salary scale (if applicable)
An inclusive and engaging work environment encouraging cross-team collaboration and building connections with colleagues from different disciplines around the world
A learning environment with plenty of opportunities to develop skills and knowledge
Experience of working in an international organisation which includes good work life balance and flexible working hours
Annual Leave: Teachers are entitled to paid leave per year as per standard British Council policy

Additional Information

Contract Type: Indefinite
Working Hours: Part-time
Right to Work: Successful applicants must have the right to work in Italy.

Closing Date and Time - 25 July 2023 (23:59 PM IST)
Employment Type: Part-Time
Salary: $ 1,000,000.00 Per Year

About the Company:
British Council
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via Indeed posted_at: 6 days agoschedule_type: Contractor
Teacher (Adults & Young Learners) Date: 9 Mar 2024... Location: Rose Hill, Sub Saharan Africa, MU Company: British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build Teacher (Adults & Young Learners)

Date: 9 Mar 2024...

Location: Rose Hill, Sub Saharan Africa, MU

Company: British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Teacher (Adult & Young learners) - Part Time

Role Purpose

To provide learners with a rewarding and stimulating English language learning experience. To promote and ensure quality teaching and effective learning of English. To support the wider aims of British Council and its cultural relations mission.

Main accountabilities but not limited to the following:

This post will have the following core functions:

Teaching
• Plan, prepare and deliver high quality English language teaching that meets the needs of different customer groups taking into account individual learning needs and modes of learning
• Ensure teaching meets British Council Global Teaching Standards, as well as organisational and learner expectations.
• Monitor progress and provide regular feedback to help manage students’ performance throughout their learning, and actively promote learner autonomy and progress

Teaching Centre Activities
• Attend staff meetings and contribute to the development, evaluation, and improvement of English language courses, materials and related services in order to meet students’ needs by actively working as a member of the teaching team
• Support local marketing and promotional strategy, and assist the teaching centre team in delivering excellent customer service through dissemination of information and communications with students
• Complete teaching related administrative tasks to specified standards and uphold professional responsibilities and values. Ensure British Council’s values and behaviours are reflected in their work

Customers & Stakeholders
• Maintain good relationships with customers and colleagues
• Ensure customers are aware of British Council’s cultural relations role and help develop opportunity for students to gain some understanding of the UK and its values and to participate in inter-cultural interactions either in class or as out of class activity

Compliance
• Ensure guidelines and policies are applied and upheld in relation to Safeguarding, Data Protection, Equality, Diversity and Inclusion, Special Educational Needs and Diversity, Health and Safety

Equality, Diversity and Inclusion
• Ensure Equality, Diversity and Inclusion (EDI) is taken into account when planning and delivering lessons and engaging with customers and colleagues

Role specific knowledge and experience:

Minimum requirements:
• Language requirement - (C1 minimum), a recent IELTS certificate indicating Band 8 or above or a Cambridge CAE Pass. Certificate will be required as evidence
• Undergraduate degree
• Cambridge CELTA/Trinity cert TESOL (global minimum standard)

Desirable:
• Recognised diploma in EFL i.e. DELTA/Trinity Diploma
• Experience in teaching relevant age groups

Further Information
• Contract Type –12 months renewable fixed term contract (Part Time)
• Department - English and Teaching
• Location – Rose-Hill (candidates may be expected to work at Mapou or other offsite locations as required)
• Language requirements: Strong written and oral English communication skills.
• Role holder must have existing rights to live and work in the country the role is based.
• Closing Date – [31 March 2024] Applications will close 23:59 West African Time

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email askhr@britishcouncil.org

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted
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via Indeed posted_at: 7 days agoschedule_type: Contractor and Temp work
Academic Coordinator (Adults) Date: 9 Mar 2024... Location: Rose Hill, Sub Saharan Africa, MU Company: British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks Academic Coordinator (Adults)

Date: 9 Mar 2024...

Location: Rose Hill, Sub Saharan Africa, MU

Company: British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Academic Coordinator (Adults)

Role Purpose

To promote and deliver quality teaching and effective learning of English, delivering across the breadth and depth of courses and more complex programmes in Mauritius. To also contribute to improving the quality of teaching delivered by the centre by developing content/products in area of expertise as well as line manage and mentor teachers.

Main accountabilities but not limited to the following:

This post will have the following core functions:

Support British Council’s global English strategy by-
• Enhancing British Council’s reputation as a world authority in IELTS
• Providing a higher contribution to the quality of teaching delivered by the centre through delivery across the breadth and depth of courses and more complex programs
• Support on safeguarding in the context of the Teaching Centre in Mauritius
• Using specialist expertise to support and guide less experienced colleagues, including the delivery of INSETT days and Teacher Training in area of expertise.
• Taking on a formal role as classroom observer
• Leads centre initiatives such as materials development, course design, social events programme
• Line Manage & Mentor less experienced teachers

Minimum requirements:
• Cambridge Delta, Trinity Diploma, or equivalent or evidence of intention to complete within defined time
• Cambridge CELTA/Trinity CertTESOLor equivalent
• British Council approved observer status or willingness to complete it within 1 month of taking up post.
• High proficiency in English i.e. full mastery of English across all 4 skills equivalent to user (CEFR C2) IELTS Band 8/9 in each of 4 sections of the academic module
• Undergraduate degree or equivalent

Desirable:
• A further specialist qualification, such as YL extension to CELTA or British Council TYLEC

What we can offer you:
• Relocation support for expats
• Professional and learning development
• Medical Insurance
• Dynamic, flexible, and healthy environment
• Opportunities for future movements within BC’s network globally
• Leave entitlement - 25 days annual leave

Further Information
• Contract Type – 24 months renewable fixed term contract
• Department: English and Exams
• Remunration - MUR 62,208 gross salary per month
• Location – Rose Hills (but candidates may be expected to work at Mapou or other offsite locations as required)
• Language requirements: Strong written and oral English communication skills.
• Locally engaged:This role is open to all applicants including those who need to relocate to undertake the role. Candidates who do not have a natural right to work in the country will be provided with immigration clearance and visa support. Please note Visa approvals are beyond the British Council’s control so any job offer will be subject to securing the required right to work. Relocation support as set out in the British Council international relocation policy is available.
• Closing Date – [31 March 2024] Applications will close 23:59 West African Time

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email askhr@britishcouncil.org

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted
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via Salary.com posted_at: 13 days agoschedule_type: Full-time and Temp work
Programme Manager Education Date: 27 Feb 2024... Location: Rose Hill, Sub Saharan Africa, MU Company: British Council We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks Programme Manager Education

Date: 27 Feb 2024...

Location: Rose Hill, Sub Saharan Africa, MU

Company: British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Programme Manager Education

Role Purpose

Implementation of projects with a low level of complexity funded by the British Council or by another client or funding mechanism. Leads the successful delivery of a range of Education sector projects (TVET, NFE, HE, Schools) from start to finish including managing the contract or project plan, managing client or internal stakeholders, and successfully achieving reporting and meeting compliance standards. Or works within a larger program or multi-country programme on a particular component.

Main accountabilities but not limited to the following:

Relationship & Stakeholder management
• Has relationships with delivery partners and stakeholders within the country and can procure services and contract delivery partners.
• Holds suppliers to account for delivering against the contract.
• Build strong internal relationships and networks

Commercial and Financial Management
• Ensure sound financial planning, working closely with finance teams to ensure British Council and client financial year plans are up to date.
• Ensure accurate and timely monthly (re)forecasting is in place, by running regular reports in the SAP system on actuals, monitoring outstanding purchase orders, reviewing commitments, analyzing and commenting on reasons for variances to plan, and recommending corrective actions.
• Monitoring monthly finances, including correct expenditure, ensuring the P2P process is being followed, and correcting any mis-postings or journals needed.
• Lead on British Council, partner or client reporting (including, with Finance Manager, financial reporting) and ensure reports are delivered on time, to budget, and a high standard.
• Compliance with BC financial policies and procedures.

Project Management
• Contributes to the development of, owns, and delivers on the Project Management Plan
• Identifies risks in a project or programme and puts together mitigation strategies with SRO
• Responsible for internal and client, procurement, contracting, compliance, and reporting pm
• Checks on and reports on compliance
• Manages procurement on a project/programme
• Responsible for data management including timely data entry, quality assurance of data, undertaking basic analysis of monitoring data, and developing progress reports to meet funding needs
• Undertaking programme-specific data collection as needed. This includes working with colleagues to identify indicators and tools for data collection, quality-assuring all data, and undertaking basic analysis.

Business Development
• Utilises stakeholder network to support the identification of new business opportunities
• Supports the development of proposals for new business opportunities

Role-specific knowledge and experience:

Essential requirements:
• Bachelor's Degree in Business Administration, Project Management,Education, or any relevant field
• Experience in managing projects from start to finish and familiarity with project life cycles.
• Understanding of procurement, evaluation, and reporting requirements of projects.
• Proven experience in managing project finances.
• Experience in managing stakeholders
• Project management qualification desirable.
• Experience working in project or programme management.
• Experience in using technology in project delivery.
• Good understanding and experience in supporting monitoring and evaluation.

Desirable:
• Foundation-level Project Management certificate

Role-specific skills
• Good knowledge of the Development Sector in Mauritius.
• Strong organizational skills and attention to detail.
• Ability to work effectively with tight deadlines.

Further Information
• Pay Band – 6
• Remuneration: MUR 59,913.00 Gross Per Month
• Contract Type – 1 Year Fixed Term Contract, with possibility of extension for 1 year
• Location – Rose Hill, Mauritius
• Department/Function - Schools TVET & NFE
• Additional information
• Language requirements: Strong written and oral English communication skills.
• The Role holder must have existing rights to live and work in the country the role is based.
• Closing Date – 12 March 2024. Applications will close at 23:59 East Africa Time

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email askhr@britishcouncil.org

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted
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via Jooble posted_at: 9 days agoschedule_type: Full-time and Contractor
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a... high-quality education and to gain internationally recognised We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a... high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Role Purpose

To ensure the British Council maintains its reputation as the highest quality provider of English Language through work as part of the academic management team to maintain and enhance professional development and academic quality, through the management of inhouse teacher development programmes and ensure that British Council India is an example of UK ELT best practice. To provide academic management to support academic product, quality, and service delivery of English programmes for BC Education Pvt Ltd. You will work as a part of the India English team, contributing to academic leadership and supporting the achievement of challenging income, surplus, growth and quality targets for our online learning offers. You will also contribute to regional academic support for the product and delivery of the suite of courses. The postholder will provide academic management and delivery to ongoing delivery and business growth. This includes recruiting, managing and developing a team of English trainers, to ensure they deliver the highest quality training; managing teaching resources to support growth; contributing to the development of our product suite; ensuring delivery meets customer needs and expectations as well as British Council quality standards and ensuring monitoring, evaluation and learning is implemented in all our work. This is a challenging but stimulating and enjoyable role.

Main Accountabilities
• Provide effective line management support for trainers
• Performance management guidelines, policies, and procedures
• Ensure that all teaching is delivered to standards set out in teachers Role Profiles, the Statement of Approach and Teaching Skills framework documents Learning and development
• Contribute to the design and implementation of an annual training schedule and quality plans taking into account the Teaching Centre needs
• Actively identify appropriate opportunities for staff learning and development
• Ensure teachers are compliant with all mandatory online training (including Safeguarding, Data Protection, Equality, Diversity, and Inclusion, Special Educational Needs and Diversity and Health and Safety). Provide any mandatory training necessary
• Act as a role model for good classroom practice by encouraging teachers to observe you teaching, doing demonstration lessons and leading teacher development sessions.
• Delegate the development of appropriate training/teacher development sessions (according to life stage and centre needs) to suitably experienced teachers and academic team members
• Provide or set up mentoring programmes for new teachers/teachers teaching new products etc where appropriate.
• Agree own personal development plan and review with line manager
• Routinely monitor developments in ELT theory and practice and bring these to the attention of your teaching team through presentations, practical sessions, recommended reading etc.
• From time to time, represent the British Council at local ELT conferences
• Proactively look for opportunities to highlight examples of best practice within the centre and externally
• Proactively monitor the well-being of all your line manages and provide an appropriate level of personal support
• Ensure that all line managers of teachers are also doing this and that appropriate action is taken to deal with any issues
• Contribute to the evaluation and improvement of products and related services to meet students’ needs by actively working as a member of the teaching centre management team
• Ensure that research into courses and services is implemented and collated as required by the marketing team
• Organise the piloting of new courses and materials where relevant.
• Introduce new products to teaching staff and support to ensure that teachers deliver products to the product specification
• Monitor customer satisfaction and re-registration rates and determine appropriate action to address issues
• Ensure Teaching Quality standards for teaching and learning are consistently met
• Manage and develop learner assessment techniques and processes (e.g. continuous assessment, portfolio assessment, and test design), ensuring appropriate progression between levels.
• Ensure communications to all life stage groups are accurate and effective
• Work with the Operations and Customer Services teams to deal with academic enquiries or complaints ensuring teachers are fully briefed and consulted where appropriate Liaise with other teams to ensure that opportunities for efficiencies and collaboration are exploited wherever possible.
• Contribute and support timetabling, ensuring there is teaching resource and cover available to meet learner expectations and needs.
• Contribute to the implementation of and (ongoing support for) any new management procedures for teachers
• Assist in the recruitment of new teachers by participating in shortlisting and interviewing as required
• Assist in the development and delivery of induction programmes for new teachers.

Role Requirements
• Undergraduate Degree
• TEFL-Q qualification (Diploma-level EFL/TESOL), or equivalent as recognised by the British Council.or commitment to complete the DELTA within year 1 of being in post (applicants with equivalents should check validity before proceeding)
• Relevant IH Certificate / Diploma, or similar, relevant Masters and Certification in e-moderation/online learning, is desireable.
• Graduate plus higher-level teaching diploma DELTA / Trinity Diploma in TESOL (or equivalent) or relevant NQF level 7 in appropriate area or commitment to complete the DELTA within year 1 of being in post (applicants with equivalents should check validity before proceeding)
• CEFR C2 equivalent of C2 in English
• 4 years’ teaching experience post initial teaching qualification (CELTA or equivalent)
• Knowledge and experience of management and delivery of teacher training and CPDET programs
• Experience of line managing/ coordinating teaching teamsTeaching Standards (Core level)
• Demonstrate Subject Knowledge

Essential Core Skills For The Role

Managing People (Level 2)

Managing Projects (Level 2)

Planning & Organising (Level 2)

Using Technology (Level 2)

Analysing Data and Problems Level 2 Developing Business (Level 2)

Safeguarding

Ensure team members complete Safeguarding e-learning courses and adhere to the Safeguarding Policy and Code of Conduct.

Report any safeguarding concerns or incidents to the National Safeguarding Manager Pakistan.

Further Information

Pay band: 6

Location: New Delhi, India

No. of Position: 1

Department: English and Exams

Contract Type: Indefinite

Closing Date: 18th March 2024, Monday at 23:59

Our Values And Behaviours

British council values and behaviours are applicable across our organisation, in all roles and at all levels. They are important because they say what we stand for at the British Council and help us to deliver our strategy. We use them to guide our decision making, as well as guiding how we treat one another and the people we work with. These will be assessed in the selection process.

Our Values Are

Open and Committed; Expert and Inclusive; Optimistic and Bold.

The behaviours for each values pair can be found on our Intranet SharePoint site for internal staff and at our Careers portal for external applicants.

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email View email address on jobs.institutedata.com

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted
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via Talent.com posted_at: 6 days agoschedule_type: Full-time
Location(s) : Fort Lauderdale, FL, US Agreement Delivery Coordinator... We are looking for an Agreement Delivery Coordinator to join our dynamic and fast-paced Performance Services team. The position is based in our Ft. Lauderdale, Florida office. What will you be doing As an Agreement Delivery Coordinator, you will Coordinate tools, spare parts, workshop services and Field Service resources for scheduled and unscheduled maintenance, visits or Location(s) : Fort Lauderdale, FL, US

Agreement Delivery Coordinator...

We are looking for an Agreement Delivery Coordinator to join our dynamic and fast-paced Performance Services team. The position is based in our Ft.

Lauderdale, Florida office.

What will you be doing

As an Agreement Delivery Coordinator, you will Coordinate tools, spare parts, workshop services and Field Service resources for scheduled and unscheduled maintenance, visits or other activities.

The ideal candidate has experience working with heavy industry (Marine, power plants, heavy equipment), an education in business or engineering and is decisive, proactive and highly organized

As an Agreement Delivery Coordinator, you will focus on these responsibilities :
• Coordinates activities within budget.
• Coordination of tools, spare parts and workshop services for scheduled and unscheduled maintenance, visits or other activities.
• Coordination of Field Service resources for scheduled maintenance, visits or other unplanned activities.
• Assist customer to prepare for scheduled maintenance.
• Communicates the maintenance job progress with customer and internal contract core team. Applies project management skills to manage jobs.
• Support customer with unscheduled maintenance requests, act accordingly to resolve as quickly as possible (escalate technical issues as needed)
• Timely and accurate reaction to assigned contractual customer requests.
• Works with customer to coordinate logistics of tools and parts, cabins, permits, Visa requirements for travel.
• Works with Wartsila teams to implement prepared scheduled overhauls.
• Assigns workshop locations. Works with workshops to get the components overhauled in time.
• Review and approval of internal and supplier invoices for the coordinated activities.
• Work closely together with assigned team. Actively updates the contract manager of any important issues.
• Problem solving, claim handling while ensuring Wartsila complies with its contractual requirements.
• Proper record keeping of activities and contractual requirements, such as workshop status report, service work reports

To be successful in this role, we expect you to have / be :
• Decisive, focus on achieving results
• The ability to think quickly under pressure
• Proactively plan for jobs
• Able to keep overview of many ongoing activities at once
• Detail oriented and organized
• Excellent communication skills with customer and internally with team and other departments
• Experience with SAP and Service Work Force is a plus
• Education Bachelors Degree in Engineering,
• Business or relevant field Experience Two or more years experience and successful work in a similar role

Why you and us

You will be a part of a global organization with local presence and work in an exciting and dynamic working environment with highly motivated and skilled co-workers.

We offer interesting and challenging work tasks, as well as personal and professional development in a great team.

If you feel excited by being a part of this working environment and think your personal skills and qualities match the job requirements, we look forward to receiving your job application.

Successful applicant must be authorized to work in the USA without sponsorship.

We look forward to hearing from you. Qualified candidates must apply online : http : / / www.wartsila.com / en / careers / vacancies.

Wrtsil North America values our employees. We offer a competitive salary and comprehensive benefits package. Wrtsil North America is an EOE / AA employer.

Last application date : 01 / 04 / 2021

This is Wrtsil

Wrtsil Marine Power leads the industry in its journey towards a decarbonised and sustainable future. Our portfolio of engines, propulsion systems, hybrid technology, and integrated powertrain systems deliver the reliability, safety, and environmental performance that Wrtsils Smart Marine vision encompasses.

We offer our customers performance-based agreements, lifecycle solutions, and an unrivalled global network of maritime expertise.*

Wrtsil is a global leader in smart technologies and complete lifecycle solutions for the marine and energy markets. By emphasising sustainable innovation, total efficiency and data analytics, Wrtsil maximises the environmental and economic performance of the vessels and power plants of its customers.

In 2020, Wrtsils net sales totalled EUR 4.6 billion with approximately 18,000 employees. The company has operations in over 200 locations in more than 70 countries around the world.

Wrtsil is listed on Nasdaq Helsinki.* *Find out more at*

Last updated : 2024-03-09
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via LinkedIn posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Who are we? We are EnglishScore, an EdTech startup backed by the British Council and Blenheim Chalcot, the UK's leading digital venture builder. Our product is an AI-driven mobile English test, used by higher education institutions, governments, and businesses. Efficient, scalable, and with competitive pricing, we have been growing at a rapid pace around the world... At the core of our success is our globally distributed team, operating across diverse Who are we?

We are EnglishScore, an EdTech startup backed by the British Council and Blenheim Chalcot, the UK's leading digital venture builder. Our product is an AI-driven mobile English test, used by higher education institutions, governments, and businesses. Efficient, scalable, and with competitive pricing, we have been growing at a rapid pace around the world...

At the core of our success is our globally distributed team, operating across diverse markets and geographies. In the past year, we have been growing our product support team, and we are now currently looking for a Head of Test Operations that will own the success of our test delivery for our global clients.

Activities:

Reporting to the Director, Global Development. you will own our B2B customer support function, ensuring success and satisfaction from our customers. The scope includes designing and implementing processes, being hands-on in delivering customer support and producing data to track our performance in this area and identify areas for continuous improvement.

Process design and implementation:
• Design and implement processes to help deliver a seamless testing experience for our B2B customers, in particular HEIs
• Create internal and external facing materials to communicate the above processes e.g. a guide to successful testing with EnglishScore

Customer support:
• Design and put in place a tiered system of B2B customer support, including working with the product / tech team to implement the necessary tools
• Communicate with customers to manage expectations and mitigations for known issues
• Provide real-time support to our key customers during testing periods, where required
• Point of contact for our three local Product Support Specialists (1 in Asia, 2 in LATAM), to ensure that they are supporting customers in the most efficient and effective way possible

Customer monitoring, data and feedback:
• Gather information on key testing periods for customers
• Design and produce reports on the success of customer testing periods, including identifying and highlighting areas for improvement
• Liaise with the product team to ensure any issues identified are classified and prioritised appropriately

Customer success:
• Design a solution for surfacing data on customers’ purchased amount and usage against this purchased amount
• Make this data available to the local Account Management deals to enable productive interactions with customers around usage and future requirements
• Design a solution for making this data available to customers - e.g. on the dashboard - and implement customer-level usage quotas based on purchased amounts

About You

This is an incredible opportunity in a high-growth EdTech start-up leading a small but global team.

If you are a natural problem solver who often find yourself thinking about architecting processes, you will be a good fit to the role. Although this might sound very cliche, you must be someone who is a genuine self starter and a do-er, who can discuss an issue at hand, start imagining a solution, and can start drafting up and refining solutions. You feel satisfied being able to start but also complete a project or resolve a situation. You think pre-emptively, and believe that process drives results. You are someone who’s disciplined, diligent, and not afraid to get down to the details. You must be very tech-savvy, as this role requires you to interface a lot with the product and technical team. Finally, you must be empathetic. This role allows you to meet passionate educators and language teachers from all around the world. When there is a crisis, you are able to stay calm and focus on the problem solving steps - because the remedy of every crisis is a better process!

Key skills:
• Process-driven: You can conceive and implement scalable processes which will deliver tangible impact
• Data-savvy: You understand the power of data, how to access and manipulate it, and how to use it to measure the effectiveness of any changes that we make
• Excellent communication skills: Able to speak confidently to key customers and provide positive resolutions
• Self-starter: You will work independently to drive forward our work in this area, working closely with a distributed sales and account management team, and product team. Working between the teams, you will identify areas for improvement and find solutions to address these.
• Problem-solver: You are able to work to solve customers’ problems in real-time, drawing on your knowledge of the product and deep understanding of the customers’ needs
• Speaking a second language, particularly Spanish, is a plus
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via Jooble posted_at: 9 days agoschedule_type: Full-time and Contractor
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a... high-quality education and to gain internationally recognised We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a... high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Role Purpose

The purpose of this role is to deliver the market-led, integrated Business Development & Sales plan aligned with Global/Regional Exams strategy, in order to leverage opportunities and create value. This role is ultimately responsible for building and managing demand, ensuring capacity fill, delivering income/surplus targets, and overseeing quality of the B2C customer experience. The postholder will build and manage key client accounts and partnerships across the country. The postholder will work closely with marketing and communications colleagues in country and within the region.

Main Accountabilities
• Adds value to key accounts and looks at opportunities for retention through cross-sell and other initiatives
• Flags and addresses issues in delivery and proactively seeks solution for an amicable resolution
• Practices Relationship Management, development and reviews (including mapping and delivering F2F touch-points, annual and quarterly reviews for big accounts)
• Builds and develops networks around existing clients to cultivate segments
• Account and stakeholder management
• Manages and delivers in year Account Plan
• Develops out of year Account Plan
• Links with B2B support from Operations team to set and review quality of delivery to support account relationship.
• Links with Marketing for targeted events, campaigns and collateral to support retention and value add
• Undertakes contract review and refresh
• Works to defined Account Relationship standards and frameworks, including an up-to-date records on relevant CRM system
• Prioritises own work activities, from long terms plans into day to day activities.
• Builds relationships and uses influence to work with others internally to grow the business
• Market and customer intelligence
• Ensures product/sector knowledge is up to date and forward thinking
• Provides account/country specific input into market intelligence activities, innovation and business development/marketing plan/targets
• Collects and shares trends and insights within market developments
• Using standard procedures and templates, regularly records, analyses and reports on operational
• activity levels and performance data, to support senior managers in making timely and effective business decisions that respond to operational needs.

Role Requirements
• University Degree in any subject or qualification in a relevant field. Business management or marketing qualifications is desireable.
• 4 years’ relevant experience in BD role. Experience of working with the India public and private schools sector is desireable.
• Demonstrable experience of sustaining and/or growing a product/service in line with strategic priorities for income and impact. Business development experience in the English & Exams / Education sector is desireable.
• Significant experience collecting and analysing client/stakeholder feedback and using the data to identify business needs and obstacles; works to resolve them. Experience working with a dispersed team located in different cities or countries.
• Takes a pro-active approach to identifying ways in which service can be improved, and takes these forward.

Essential Core Skills For The Role
• Communication and Influencing (Level 3)
• Developing business (Level 2)
• Managing accounts & relationships (Level 2)

Ensure team members complete Safeguarding e-learning courses and adhere to the Safeguarding Policy and Code of Conduct.

Report any safeguarding concerns or incidents to the National Safeguarding Manager Pakistan.

Further Information

Pay band: 6

Location: New Delhi, India

No. of Position: 1

Department: Country/Cluster Commercial

Contract Type: Indefinite

Closing Date: 18th March 2024, Monday at 23:59

Our Values And Behaviours

British council values and behaviours are applicable across our organisation, in all roles and at all levels. They are important because they say what we stand for at the British Council and help us to deliver our strategy. We use them to guide our decision making, as well as guiding how we treat one another and the people we work with. These will be assessed in the selection process.

Our Values Are

Open and Committed; Expert and Inclusive; Optimistic and Bold.

The behaviours for each values pair can be found on our Intranet SharePoint site for internal staff and at our Careers portal for external applicants.

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email View email address on jobs.institutedata.com

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted
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