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Is BT broadband unlimited? A10: Yes, BT broadband is unlimited. That means there's no limit to the amount of data you can download or upload each month. This makes it ideal for households with multiple users, or those who regularly use streaming services such as Netflix. BT also offers broadband packages with speeds up to 76Mbps, so you can get a fast and reliable connection.
How do I upgrade my BT broadband? A7: To upgrade your BT broadband, log in to the My BT section of the website. From here, select 'Manage My Broadband' and then 'Upgrade My Broadband'. You can then select the package you want to upgrade to. You'll be asked to enter some details such as your postcode and phone number. Once you've confirmed your details, you can complete the upgrade process.
How do I contact BT? A9: There are a few different ways to contact BT. You can call their customer service team on 0800 800 150, or you can use their live chat service. Additionally, you can contact them via Twitter, Facebook, or email. If you have a technical issue, you can use the BT Help app, which provides step-by-step guides and advice.
What services does BT offer? A2: BT offers a range of products and services, including broadband, TV, mobile, landline, home phone, and business services. Broadband services include fibre broadband, which is the fastest and most reliable way of getting online. TV services include BT TV and BT Sport, which offer access to live and on-demand content. Mobile services include SIM-only and pay monthly plans, as well as pay as you go. Landline services include home phone and business phone services with a range of features, such as call barring and caller display.
How do I cancel my BT services? A8: To cancel your BT services, log in to the My BT section of the website. From here, select 'Manage My Services' and then 'Cancel My Services'. You'll be asked to confirm your cancellation and provide a reason for it. Once you've completed the cancellation process, your services will be disconnected.
How do I manage my BT account? A4: To manage your BT account, log in to the My BT section of the website. From here, you can change your payment details, view your bills and statements, upgrade or downgrade your services, and more. You can also view your usage and keep track of your spending. Additionally, you can set up features such as call barring and caller display, and manage your mobile plan.
How do I change my BT password? A6: To change your BT password, log in to the My BT section of the website. From here, select 'Change My Password' and follow the on-screen instructions. You'll be asked to enter your current password, as well as a new one. Make sure you create a strong password that is difficult to guess. Once you've updated your password, you'll be able to access your BT account.
How do I pay my BT bill? A5: You can pay your BT bill in a variety of ways. You can make a payment online through the My BT section of the website. Here, you can pay with a credit or debit card, or via PayPal. Alternatively, you can make a payment over the phone, or by setting up a direct debit. You can also pay at a BT PayPoint, or by sending a cheque or postal order.
What is bt.com? A1: bt.com is the official website of BT Group, a leading provider of communications services in the UK. It offers a range of products and services, including broadband, TV, mobile, landline, home phone, and business services. The website also provides customers with access to their BT accounts, offering a range of features such as managing bills, setting up new services, and more. Additionally, the website provides information on products, services, and offers from BT, as well as news and updates about the company.
How do I set up a BT account? A3: Setting up a BT account is quick and easy. To get started, visit the BT website and select 'My BT'. From here, you can create an account or log in to an existing one. You'll need to provide some personal details such as your name, address, and contact details, as well as a payment method. Once your account is set up, you can manage your BT services and view your bill.