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Cambridge University Press
Most recent job postings at Cambridge University Press
via Job Search | Cambridge University Press & Assessment
posted_at: 1 day agoschedule_type: Full-time
About the role:
Responsible for handling the most important client relationships, the Key Account Manager acts as the first point of contact for incoming customer inquiries on strategic key accounts. They're directly accountable for customer satisfaction and enhancing the customer experience, alongside the global site customer service team. They will work closely with their respective regional... sales office to gain buy-in for the key account management
About the role:
Responsible for handling the most important client relationships, the Key Account Manager acts as the first point of contact for incoming customer inquiries on strategic key accounts. They're directly accountable for customer satisfaction and enhancing the customer experience, alongside the global site customer service team. They will work closely with their respective regional... sales office to gain buy-in for the key account management strategy and position. They are also responsible for training and developing their global customer service team partners to ensure delivery of excellent quality and service.
A successful Key Account Manager
• demonstrates strong leadership skills and product knowledge with a high degree of operational effectiveness
• balances the needs of the customer with the needs of the business
• handles all customer communication in a friendly, polite, and coherent manner
• ensures each query is treated with the required level of importance and handled in the appropriate way
• ensures customer satisfaction and grows the customer base
• handles renewals, retentions, and complaints
• manages order life cycle using a keen eye to locate opportunities for improvement and efficiencies
About you:
We are looking for someone who can communicate with people at all levels and remain approachable in a pressured environment.
You should…
• Have experience in a customer services environment, preferably within publishing.
• be an efficient, self-motivated individual
• provide an excellent service to our customers and internal contacts globally
• have confidence and competence in using MS Office package
• be highly proficient in spreadsheet functions
• have experience with SAP or the ability to pick up new systems quickly.
• Have an excellent telephone manner
• have a positive attitude
• be able to think independently, while still collaborating with your peers and leaders
• enjoy problem solving
Why Cambridge University Press & Assessment?
At Cambridge University Press & Assessment, we celebrate diversity of thought and are committed to creating an inclusive environment for all our employees. We believe that a culture of empowerment and diversity is vital to our continued innovation and success. We are a proud equal opportunity employer that prohibits discrimination and harassment against any employees, interns, or applicants for employment.
We have over 2,500 talented employees across 50 international offices uniting all our publishing groups. We're one of the world's most respected publishers, driven by the purpose of unlocking people's potential with the best learning and research solutions.
We need determined individuals to help make this happen. We work in global teams, tackle the big issues, raise education standards, and deliver innovative solutions to learners and researchers.
We are committed to creating a dynamic work environment that empowers you to succeed in your personal and professional goals. As such, we offer a robust employee benefits package that includes comprehensive medical, dental, and vision coverage, company paid life insurance, paid Maternity and Paternity leave, disability insurance, commuter benefits, and much more!
Your health and wellbeing are paramount to us, and we place our best effort towards promoting an effective work-life balance for our staff. Therefore, we are proud to offer a generous Paid Time Off policy starting at 25 days per year, an employee assistance program to help see you through difficult life events, along with other health and wellness incentives, including gym membership reimbursements.
You'll also be able to take advantage of our industry leading 403(b) Retirement Plan options, offering up to a 10% employer contribution on your behalf.
To develop our talent, and ensure you are meeting your personal career goals, we here at the Press are avid supporters of continued education, as well as offering several training opportunities throughout the year and online resources for our staff.
Complimentary to these programs, our work environment is equally enticing, as we are housed in a beautiful newly renovated open office setting, centrally located near several transit hubs in the Wall Street section of Manhattan Show more details...
Responsible for handling the most important client relationships, the Key Account Manager acts as the first point of contact for incoming customer inquiries on strategic key accounts. They're directly accountable for customer satisfaction and enhancing the customer experience, alongside the global site customer service team. They will work closely with their respective regional... sales office to gain buy-in for the key account management strategy and position. They are also responsible for training and developing their global customer service team partners to ensure delivery of excellent quality and service.
A successful Key Account Manager
• demonstrates strong leadership skills and product knowledge with a high degree of operational effectiveness
• balances the needs of the customer with the needs of the business
• handles all customer communication in a friendly, polite, and coherent manner
• ensures each query is treated with the required level of importance and handled in the appropriate way
• ensures customer satisfaction and grows the customer base
• handles renewals, retentions, and complaints
• manages order life cycle using a keen eye to locate opportunities for improvement and efficiencies
About you:
We are looking for someone who can communicate with people at all levels and remain approachable in a pressured environment.
You should…
• Have experience in a customer services environment, preferably within publishing.
• be an efficient, self-motivated individual
• provide an excellent service to our customers and internal contacts globally
• have confidence and competence in using MS Office package
• be highly proficient in spreadsheet functions
• have experience with SAP or the ability to pick up new systems quickly.
• Have an excellent telephone manner
• have a positive attitude
• be able to think independently, while still collaborating with your peers and leaders
• enjoy problem solving
Why Cambridge University Press & Assessment?
At Cambridge University Press & Assessment, we celebrate diversity of thought and are committed to creating an inclusive environment for all our employees. We believe that a culture of empowerment and diversity is vital to our continued innovation and success. We are a proud equal opportunity employer that prohibits discrimination and harassment against any employees, interns, or applicants for employment.
We have over 2,500 talented employees across 50 international offices uniting all our publishing groups. We're one of the world's most respected publishers, driven by the purpose of unlocking people's potential with the best learning and research solutions.
We need determined individuals to help make this happen. We work in global teams, tackle the big issues, raise education standards, and deliver innovative solutions to learners and researchers.
We are committed to creating a dynamic work environment that empowers you to succeed in your personal and professional goals. As such, we offer a robust employee benefits package that includes comprehensive medical, dental, and vision coverage, company paid life insurance, paid Maternity and Paternity leave, disability insurance, commuter benefits, and much more!
Your health and wellbeing are paramount to us, and we place our best effort towards promoting an effective work-life balance for our staff. Therefore, we are proud to offer a generous Paid Time Off policy starting at 25 days per year, an employee assistance program to help see you through difficult life events, along with other health and wellness incentives, including gym membership reimbursements.
You'll also be able to take advantage of our industry leading 403(b) Retirement Plan options, offering up to a 10% employer contribution on your behalf.
To develop our talent, and ensure you are meeting your personal career goals, we here at the Press are avid supporters of continued education, as well as offering several training opportunities throughout the year and online resources for our staff.
Complimentary to these programs, our work environment is equally enticing, as we are housed in a beautiful newly renovated open office setting, centrally located near several transit hubs in the Wall Street section of Manhattan Show more details...
via Idealist
posted_at: 13 hours agoschedule_type: Full-timesalary: 55K–65K a year
Cambridge in America
From its location in New York City, Cambridge in America (CAm) promotes interest in and support for the University of Cambridge (UK) and its constituent Colleges among alumni and friends in the United States and in the Americas. Cambridge in America runs alumni and development programs aimed at showcasing the best of Cambridge, working in partnership with University and... College leadership. For more information, please visit
Cambridge in America
From its location in New York City, Cambridge in America (CAm) promotes interest in and support for the University of Cambridge (UK) and its constituent Colleges among alumni and friends in the United States and in the Americas. Cambridge in America runs alumni and development programs aimed at showcasing the best of Cambridge, working in partnership with University and... College leadership. For more information, please visit our website, www.cantab.org.
A historic institution of higher education in the United Kingdom, Cambridge consistently ranks among the very top research universities worldwide, with more than 20,000 students from all walks of life and all corners of the world, over 12,000 staff, 31 Colleges and 150 Departments, Faculties, Schools, and other institutions.
The Advancement Services Team’s mission is to provide essential infrastructure to the organization by collecting, organizing, maintaining, analyzing and circulating information as a strategic partner in support of advancement initiatives. The Data and Gifts Coordinator will be working with the Advancement Services Team and will report to the Director, Advancement Services. The position will be responsible for helping to maintain data integrity and gift processes for CAm, in coordination with the Advancement Services Team, as well as with other members of the CAm team.
Key Responsibilities
• Support gifts process by entering, processing, and tracking gifts to CAm, including gifts via different vehicles (i.e., cash, checks, credit cards, direct debit, wire transfers)
• Gather and maintain gifts documentation, sorted by batch, to ease in reconciliation and allocation questions.
• Prepare tax receipts and gift acknowledgment letters.
• Respond to donor inquiries by phone and email in a timely manner.
• Digital records maintenance including entering new contacts into database, and confirming biographic, employment, education, and contact information for existing contacts.
• Handle returned mail by processing records updates and tracking returns for constituent address management.
• Collaborate with team to ensure data integrity in coding throughout database.
• Assist with other Advancement Services and Finance and Operations projects as needed.
Candidate Requirements
• Experience with databases and/or knowledge of the general principles of relational databases and an interest in learning their real-world applications.
• Demonstrate ability with Excel and/or spreadsheets and is comfortable with numbers and data.
• The ideal candidate should be able to work cooperatively and communicate in a professional manner with individuals at all levels of the organization.
• The individual should possess the ability to work both independently and as a part of the team, must have excellent organizational skills, very good project management skills, great attention to detail, and be able to work with deadlines, prioritize tasks, and manage time efficiently.
• A bachelor’s degree is required for this position.
Work Environment
• Must have the ability to comfortably work in an open area with a moderate level of background noise.
• CAm is currently operating on a hybrid work schedule of three days in the office and two days working remotely.
• CAm requires that all staff members be fully vaccinated. Proof of vaccination is required.
The salary range for this position is $55,000 - $65,000 per annum.
To apply for this position, send a cover letter and resume.
Cambridge in America (CAm) is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity (“EEO”) laws. CAm prohibits discrimination against employees and applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity or expression, disability, marital status, familial status, domestic partnership status, genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, or any other characteristic protected by law Show more details...
From its location in New York City, Cambridge in America (CAm) promotes interest in and support for the University of Cambridge (UK) and its constituent Colleges among alumni and friends in the United States and in the Americas. Cambridge in America runs alumni and development programs aimed at showcasing the best of Cambridge, working in partnership with University and... College leadership. For more information, please visit our website, www.cantab.org.
A historic institution of higher education in the United Kingdom, Cambridge consistently ranks among the very top research universities worldwide, with more than 20,000 students from all walks of life and all corners of the world, over 12,000 staff, 31 Colleges and 150 Departments, Faculties, Schools, and other institutions.
The Advancement Services Team’s mission is to provide essential infrastructure to the organization by collecting, organizing, maintaining, analyzing and circulating information as a strategic partner in support of advancement initiatives. The Data and Gifts Coordinator will be working with the Advancement Services Team and will report to the Director, Advancement Services. The position will be responsible for helping to maintain data integrity and gift processes for CAm, in coordination with the Advancement Services Team, as well as with other members of the CAm team.
Key Responsibilities
• Support gifts process by entering, processing, and tracking gifts to CAm, including gifts via different vehicles (i.e., cash, checks, credit cards, direct debit, wire transfers)
• Gather and maintain gifts documentation, sorted by batch, to ease in reconciliation and allocation questions.
• Prepare tax receipts and gift acknowledgment letters.
• Respond to donor inquiries by phone and email in a timely manner.
• Digital records maintenance including entering new contacts into database, and confirming biographic, employment, education, and contact information for existing contacts.
• Handle returned mail by processing records updates and tracking returns for constituent address management.
• Collaborate with team to ensure data integrity in coding throughout database.
• Assist with other Advancement Services and Finance and Operations projects as needed.
Candidate Requirements
• Experience with databases and/or knowledge of the general principles of relational databases and an interest in learning their real-world applications.
• Demonstrate ability with Excel and/or spreadsheets and is comfortable with numbers and data.
• The ideal candidate should be able to work cooperatively and communicate in a professional manner with individuals at all levels of the organization.
• The individual should possess the ability to work both independently and as a part of the team, must have excellent organizational skills, very good project management skills, great attention to detail, and be able to work with deadlines, prioritize tasks, and manage time efficiently.
• A bachelor’s degree is required for this position.
Work Environment
• Must have the ability to comfortably work in an open area with a moderate level of background noise.
• CAm is currently operating on a hybrid work schedule of three days in the office and two days working remotely.
• CAm requires that all staff members be fully vaccinated. Proof of vaccination is required.
The salary range for this position is $55,000 - $65,000 per annum.
To apply for this position, send a cover letter and resume.
Cambridge in America (CAm) is an Equal Opportunity Employer and is committed to complying with all federal, state, and local equal employment opportunity (“EEO”) laws. CAm prohibits discrimination against employees and applicants for employment because of the individual’s race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, gender identity or expression, disability, marital status, familial status, domestic partnership status, genetic information or predisposing genetic characteristics, military status, domestic violence victim status, arrest or pre-employment conviction record, or any other characteristic protected by law Show more details...
via Mediabistro
schedule_type: Full-timework_from_home: 1
Cambridge University Press & AssessmentMarketing Associate$47,800 - $53,000 Are you a creative, collaborative and experienced marketing professional with an interest in learning and education? We're looking for a Marketing Associate within our Academic division to market textbooks and other resources across a variety of subject areas to help support adoption by lecturers at universities around... the world. You'll report into the Marketing Manager,
Cambridge University Press & AssessmentMarketing Associate$47,800 - $53,000 Are you a creative, collaborative and experienced marketing professional with an interest in learning and education? We're looking for a Marketing Associate within our Academic division to market textbooks and other resources across a variety of subject areas to help support adoption by lecturers at universities around... the world. You'll report into the Marketing Manager, Higher Education, and will have the opportunity to make a real impact on the success of our products and services in an area of key focus for the company.The role requires you to work closely with the Higher Education sales team, helping to contribute market expertise and coordinate marketing activities supporting adoptions of print and digital products globally. Your day-to-day role will be varied and includes the full marketing mix from social media, email campaigns, and creating multimedia promotional materials.You will take a global lead on key titles within specific subjects and develop marketing content, plans, and resources for use by sales colleagues. Close collaboration with colleagues and authors around the world will be a central part of this role. About you:You will be an experienced marketer e.g., Marketing Co-ordinator, looking to take the next step in your career. You should have a solid understanding of marketing principles and be capable of implementing targeted and measurable marketing campaigns, from the planning and creative stages through to launch and reporting. We are looking for a confident communicator, capable of working effectively with numerous teams across the business including those based in international offices. You will have experience of working closely with colleagues in other departments to ensure effective collaboration on launch campaigns for key products or services.You are analytical and solutions-oriented and understand the principles of market research to inform new product development. You are driven to put the needs of the customer at the heart of the business. A commercial background would be advantageous and experience with Salesforce CRMs and digital products would be useful, but not essential. You should be committed to working as part of a small and collaborative team and able to adapt to quickly evolving market requirements.To apply, please upload your CV and covering letter.Why Cambridge University Press & AssessmentWe have over 2,500 talented employees across fifty international offices uniting all our publishing groups. We are one of the world's most respected publishers, driven by the purpose of unlocking people's potential with the best learning and research solutions. We work in global teams to tackle the big issues, raise education standards, and deliver innovative solutions to learners and researchers.Cambridge University Press is committed to being a diverse and inclusive place to work. We are part of the University of Cambridge, committed in its pursuit of academic excellence to equality of opportunity and to a pro-active and inclusive approach to equality. We are also a global organisation, serving customers and representing colleagues all over the world. Diversity, in all its various forms, is key to our success as an organisation.We believe that work shouldn't just complement life, it should help you to live well. And that's why we offer our colleagues a world-class benefits package, that will help you to live well at work, and outside of it
Show more details...
via Recruit.net
posted_at: 4 days agoschedule_type: Full-timesalary: 120K a yearwork_from_home: 1
We unlock the potential of millions of people worldwide. Our assessments, publications and research spread knowledge, spark enquiry and aid understanding around the world.
Careers
No matter who you are, what you do, or where you come from, you’ll feel proud to work here...
Institutional Accounts Manager
Institutional Accounts Manager Loading...
• Salary: $90,000-$120,000
• Location: Home based/fully remote, New York
• Country: USA
• Business
We unlock the potential of millions of people worldwide. Our assessments, publications and research spread knowledge, spark enquiry and aid understanding around the world.
Careers
No matter who you are, what you do, or where you come from, you’ll feel proud to work here...
Institutional Accounts Manager
Institutional Accounts Manager Loading...
• Salary: $90,000-$120,000
• Location: Home based/fully remote, New York
• Country: USA
• Business Unit: Academic
• Vacancy Type: Permanent
• Closing Date: 19 February 2023
Meet the recruiter
Victoria Harmer
victoria.harmer@cambridge.org
Share this page
Job Title: Institutional Accounts Manager, Higher Education Americas
Salary Range: $90,000 - $120,000
Location: United States or Canada—The position can be fully remote or in our New York City office.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organization, and a proud part of the University of Cambridge.
Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. This is why every year we give vital educational support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt; we spread knowledge, spark enquiry, and aid understanding.
We achieve this by embracing change, and continuously focusing on our customers' needs. By collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding new and better ways of doingthings.
About the role:
The Institutional Account Manager is part of the Americas Higher Education Sales team which is responsible for securing adoptions of Cambridge course materials in colleges and universities in the Americas. This role is one of the keys to our digital transformation and is responsible for building relationships and creating opportunities that will drive institutional sales of Cambridge Higher Education content and courses in colleges and universities in the Americas. Their primary responsibility will be to seed the market and generate leads for Cambridge's existing and emerging institutional sales models, including inclusive access, equitable access, bulk digital sales, and the Cambridge library model. In addition, the Institutional Accounts Manager will help shape and implement the digital strategy for the Americas within the context of the wider Academic HE strategy.
About you:
You are lifelong learner who values education and wants to continue to grow in knowledge and skill. You will want to help Cambridge achieve its mission to make teaching and learning accessible worldwide.
You will have a strong understanding of print and digital trends in the higher education market in North America and the course materials adoption process. You will have a full understanding of the HE community in the Americas including politics and relationships, the full campus landscape and how the overall system(s) work in the Americas.
A self-starter and true initiator, you have a keen ability to find key decision-makers from within often complex universities and university system administrative hierarchies.
A successful sales leader you will have demonstrated your success and know how to prospect, close new business, renew existing business, manage short and long sales cycles, as well as cross-selling and upselling. You will have experience negotiating and closing contracts.
Your strong commercial acumen will enable you to analyze data and draw fact-based conclusions that will help inform our HE sales strategy. You are comfortable finding and using data from multiple databases and different sources.
Our shared revenue policy will fit with your collaborative team approach to working. You will know how to use your skills across the many functional departments of publishing as well as within the sales team. You will enjoy working across the organization to develop solutions.
A strong communicator you will be comfortable presenting to large and small groups as well as working with individuals. You understand the importance of listening and will be clear and considered in your speaking and writing.
At Cambridge University Press & Assessment, we celebrate diversity of thought and are committed to creating an inclusive environment for all our employees. We believe that a culture of empowerment and diversity is vital to our continued innovation and success. We are a proud equal opportunity employer that prohibits discrimination and harassment against any employees, interns, or applicants for employment.
We have over 2,500 talented employees across 50 international offices uniting all our publishing groups. We're one of the world's most respected publishers, driven by the purpose of unlocking people's potential with the best learning and research solutions.
We need determined individuals to help make this happen. We work in global teams, tackle the big issues, raise education standards, and deliver innovative solutions to learners and researchers.
We are committed to creating a dynamic work environment that empowers you to succeed in your personal and professional goals. As such, we offer a robust employee benefits package that includes comprehensive medical, dental, and vision coverage, company paid life insurance, paid Maternity and Paternity leave, disability insurance, commuter benefits, and much more!
Your health and wellbeing are paramount to us, and we place our best effort towards promoting an effective work-life balance for our staff. Therefore, we are proud to offer a generous Paid Time Off policy starting at 25 days per year, industry leading 403(b) Retirement Plan, an employee assistance program to help see you through difficult life events, along with other health and wellness incentives, including gym membership reimbursements.
To develop our talent, and ensure you are meeting your personal career goals, we here at the Press are avid supporters of continued education, as well as offering several training opportunities throughout the year and online resources for our staff.
Complimentary to these programs, our work environment is equally enticing, as we are housed in a beautiful newly renovated open office setting, centrally located near several transit hubs in the Wall Street section of Manhattan.
Documents
Loading... Close map Location 1 Liberty Plaza, Floor 20, New York, USA, NY 10006 Loading... Loading... Loading Sign up for Job Alerts
Sign up here to receive notifications when new jobs matching your skills and experience are advertised Show more details...
Careers
No matter who you are, what you do, or where you come from, you’ll feel proud to work here...
Institutional Accounts Manager
Institutional Accounts Manager Loading...
• Salary: $90,000-$120,000
• Location: Home based/fully remote, New York
• Country: USA
• Business Unit: Academic
• Vacancy Type: Permanent
• Closing Date: 19 February 2023
Meet the recruiter
Victoria Harmer
victoria.harmer@cambridge.org
Share this page
Job Title: Institutional Accounts Manager, Higher Education Americas
Salary Range: $90,000 - $120,000
Location: United States or Canada—The position can be fully remote or in our New York City office.
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organization, and a proud part of the University of Cambridge.
Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. This is why every year we give vital educational support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt; we spread knowledge, spark enquiry, and aid understanding.
We achieve this by embracing change, and continuously focusing on our customers' needs. By collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding new and better ways of doingthings.
About the role:
The Institutional Account Manager is part of the Americas Higher Education Sales team which is responsible for securing adoptions of Cambridge course materials in colleges and universities in the Americas. This role is one of the keys to our digital transformation and is responsible for building relationships and creating opportunities that will drive institutional sales of Cambridge Higher Education content and courses in colleges and universities in the Americas. Their primary responsibility will be to seed the market and generate leads for Cambridge's existing and emerging institutional sales models, including inclusive access, equitable access, bulk digital sales, and the Cambridge library model. In addition, the Institutional Accounts Manager will help shape and implement the digital strategy for the Americas within the context of the wider Academic HE strategy.
About you:
You are lifelong learner who values education and wants to continue to grow in knowledge and skill. You will want to help Cambridge achieve its mission to make teaching and learning accessible worldwide.
You will have a strong understanding of print and digital trends in the higher education market in North America and the course materials adoption process. You will have a full understanding of the HE community in the Americas including politics and relationships, the full campus landscape and how the overall system(s) work in the Americas.
A self-starter and true initiator, you have a keen ability to find key decision-makers from within often complex universities and university system administrative hierarchies.
A successful sales leader you will have demonstrated your success and know how to prospect, close new business, renew existing business, manage short and long sales cycles, as well as cross-selling and upselling. You will have experience negotiating and closing contracts.
Your strong commercial acumen will enable you to analyze data and draw fact-based conclusions that will help inform our HE sales strategy. You are comfortable finding and using data from multiple databases and different sources.
Our shared revenue policy will fit with your collaborative team approach to working. You will know how to use your skills across the many functional departments of publishing as well as within the sales team. You will enjoy working across the organization to develop solutions.
A strong communicator you will be comfortable presenting to large and small groups as well as working with individuals. You understand the importance of listening and will be clear and considered in your speaking and writing.
At Cambridge University Press & Assessment, we celebrate diversity of thought and are committed to creating an inclusive environment for all our employees. We believe that a culture of empowerment and diversity is vital to our continued innovation and success. We are a proud equal opportunity employer that prohibits discrimination and harassment against any employees, interns, or applicants for employment.
We have over 2,500 talented employees across 50 international offices uniting all our publishing groups. We're one of the world's most respected publishers, driven by the purpose of unlocking people's potential with the best learning and research solutions.
We need determined individuals to help make this happen. We work in global teams, tackle the big issues, raise education standards, and deliver innovative solutions to learners and researchers.
We are committed to creating a dynamic work environment that empowers you to succeed in your personal and professional goals. As such, we offer a robust employee benefits package that includes comprehensive medical, dental, and vision coverage, company paid life insurance, paid Maternity and Paternity leave, disability insurance, commuter benefits, and much more!
Your health and wellbeing are paramount to us, and we place our best effort towards promoting an effective work-life balance for our staff. Therefore, we are proud to offer a generous Paid Time Off policy starting at 25 days per year, industry leading 403(b) Retirement Plan, an employee assistance program to help see you through difficult life events, along with other health and wellness incentives, including gym membership reimbursements.
To develop our talent, and ensure you are meeting your personal career goals, we here at the Press are avid supporters of continued education, as well as offering several training opportunities throughout the year and online resources for our staff.
Complimentary to these programs, our work environment is equally enticing, as we are housed in a beautiful newly renovated open office setting, centrally located near several transit hubs in the Wall Street section of Manhattan.
Documents
Loading... Close map Location 1 Liberty Plaza, Floor 20, New York, USA, NY 10006 Loading... Loading... Loading Sign up for Job Alerts
Sign up here to receive notifications when new jobs matching your skills and experience are advertised Show more details...
via BeBee
posted_at: 5 days agoschedule_type: Full-time
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
We are recruiting for a Digital Content Specialist who will be part of our Content Services Team in Manila. The role supports the Online Learning team within Content Services by assisting in the defining the capture of the content in... accordance with appropriate business standards, and
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.
We are recruiting for a Digital Content Specialist who will be part of our Content Services Team in Manila. The role supports the Online Learning team within Content Services by assisting in the defining the capture of the content in... accordance with appropriate business standards, and its deployment to relevant online learning platforms.
Why should you join Cambridge?
Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.
We achieve this by embracing change, and continuously focusing on our customers' needs. And by collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding newer and better ways of doing things.
When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.
What can we offer you?
In this role, you will collaborate with colleagues across different areas of the business and branches. It is an opportunity that will enable you to widen your horizon by learning from other cultures.
The role is pivotal to the success of our team in helping the relevant teams to create online courses primarily for the University of Cambridge. They will construct learning activities and content pages as well as resolve technical issues in accordance with modern digital design and accessibility standards. There are no limits to the opportunities afforded to learn best practices in this field, work with new and exciting technologies, and collaborate with highly talented people
On top of these, working with Cambridge will also give you stability. We show our care for our people by allowing them to grow not just professionally but also personally. We promote work-life balance through flexible work schedules, hybrid work arrangements, and generous paid leaves. In addition, you will be entitled to our health care benefits with coverage for dependents, group life insurance, and robust wellbeing programs right on the first day of joining us.
What will you do in this role?
Working under the supervision of the Content Services Team Lead in Manila and the Head of Operations for Online Learning in the UK, you will:
• Work in partnership with Learning Designers, building and importing content in a web-based environment to develop high-quality online learning experiences.
• Work with the Digital Content Development Manager and the Project Managers to ensure timely delivery of courses, assets and technical support.
• Configure and manage the Canvas learning management platform to enable excellent learning journeys and engaging learner interactions.
• Provide guidance and expertise on feasibility and technology capabilities to inform decision-making and the selection of appropriate tools and platforms.
• Perform technical and design QA and oversee and maintain quality standards for third-party content.
• Identify, research, and report on new and established learning technologies. Develop a knowledge base of potential tools and platforms to promote innovation.
What makes you the ideal candidate for this position?
You will be ideal for this part if you are a degree-holder in a relevant field of study or have 5 years of demonstrated experience in a related role. You will make a strong candidate if you have a working knowledge in learning management systems to build online courses, authoring content both natively and through rapid authoring tools, with the ability to critically evaluate different solutions and select the most appropriate technology for the task at hand. Ability to support the creation of digital content from start to finish (storyboarding to product delivery) and with excellent IT skills, including Microsoft office or Mac equivalent are also important. You will also be an ideal candidate if you have an experience with cross-functional project delivery teams and project management systems, and working within a content management system.
In addition, experience, knowledge or expertise in the following would give you an advantage:
• Working knowledge ideally in the context of Higher Education and Canvas LMS.
• Experience in building and delivering a portfolio of online courses, managing the creation of high-quality media assets, working to a design brief and operating within the affordances and constraints of the relevant tool(s) and/or platform(s).
• Ability to think conceptually, demonstrating creativity and innovation in digital products and trends.
• Experience in gathering feedback – both quantitative and qualitative – from learners, testers, clients and colleagues, and responding by implementing continuous improvements to technology and processes in an international environment, including challenges involved in working across different cultures and time zones.
• Experience in writing technical support documentation Show more details...
We are recruiting for a Digital Content Specialist who will be part of our Content Services Team in Manila. The role supports the Online Learning team within Content Services by assisting in the defining the capture of the content in... accordance with appropriate business standards, and its deployment to relevant online learning platforms.
Why should you join Cambridge?
Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.
We achieve this by embracing change, and continuously focusing on our customers' needs. And by collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding newer and better ways of doing things.
When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.
What can we offer you?
In this role, you will collaborate with colleagues across different areas of the business and branches. It is an opportunity that will enable you to widen your horizon by learning from other cultures.
The role is pivotal to the success of our team in helping the relevant teams to create online courses primarily for the University of Cambridge. They will construct learning activities and content pages as well as resolve technical issues in accordance with modern digital design and accessibility standards. There are no limits to the opportunities afforded to learn best practices in this field, work with new and exciting technologies, and collaborate with highly talented people
On top of these, working with Cambridge will also give you stability. We show our care for our people by allowing them to grow not just professionally but also personally. We promote work-life balance through flexible work schedules, hybrid work arrangements, and generous paid leaves. In addition, you will be entitled to our health care benefits with coverage for dependents, group life insurance, and robust wellbeing programs right on the first day of joining us.
What will you do in this role?
Working under the supervision of the Content Services Team Lead in Manila and the Head of Operations for Online Learning in the UK, you will:
• Work in partnership with Learning Designers, building and importing content in a web-based environment to develop high-quality online learning experiences.
• Work with the Digital Content Development Manager and the Project Managers to ensure timely delivery of courses, assets and technical support.
• Configure and manage the Canvas learning management platform to enable excellent learning journeys and engaging learner interactions.
• Provide guidance and expertise on feasibility and technology capabilities to inform decision-making and the selection of appropriate tools and platforms.
• Perform technical and design QA and oversee and maintain quality standards for third-party content.
• Identify, research, and report on new and established learning technologies. Develop a knowledge base of potential tools and platforms to promote innovation.
What makes you the ideal candidate for this position?
You will be ideal for this part if you are a degree-holder in a relevant field of study or have 5 years of demonstrated experience in a related role. You will make a strong candidate if you have a working knowledge in learning management systems to build online courses, authoring content both natively and through rapid authoring tools, with the ability to critically evaluate different solutions and select the most appropriate technology for the task at hand. Ability to support the creation of digital content from start to finish (storyboarding to product delivery) and with excellent IT skills, including Microsoft office or Mac equivalent are also important. You will also be an ideal candidate if you have an experience with cross-functional project delivery teams and project management systems, and working within a content management system.
In addition, experience, knowledge or expertise in the following would give you an advantage:
• Working knowledge ideally in the context of Higher Education and Canvas LMS.
• Experience in building and delivering a portfolio of online courses, managing the creation of high-quality media assets, working to a design brief and operating within the affordances and constraints of the relevant tool(s) and/or platform(s).
• Ability to think conceptually, demonstrating creativity and innovation in digital products and trends.
• Experience in gathering feedback – both quantitative and qualitative – from learners, testers, clients and colleagues, and responding by implementing continuous improvements to technology and processes in an international environment, including challenges involved in working across different cultures and time zones.
• Experience in writing technical support documentation Show more details...
via LinkedIn
posted_at: 23 days agoschedule_type: Full-time
Job Title: Web Product Manager
Salary: $100,000-$105,000...
Location: New York Office (Hybrid/Flexible position)
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
An exciting opportunity has arisen within our Marketing and Communications department for a Web Product Manager with a strong background in web strategy.
This role would be
Job Title: Web Product Manager
Salary: $100,000-$105,000...
Location: New York Office (Hybrid/Flexible position)
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
An exciting opportunity has arisen within our Marketing and Communications department for a Web Product Manager with a strong background in web strategy.
This role would be ideal for someone who is seeking challenging career opportunities, working with a global education leader, and serving the needs of the education sector in the US. You will be working with colleagues in the US and internationally.
The Web Product Manager will develop and execute strategic roadmap for the public Cambridge International website for US audiences. This role will secure resources needed to execute the strategy and ongoing maintenance, as well as assess the efficacy of the website to ensure it is meeting ongoing business needs.
Please note: This is a hybrid/flexible work role. One will be needed in the New York office for certain business needs and meetings. 10% travel may be needed for work.
About The Role
The web product manager will be responsible for building the strategic roadmap and the execution of the roadmap. This role will recommend, and secure resources needed to execute strategy. The role will report to the Senior Marketing and Communications Manager, and work closely with Digital Content Manager and Deputy Regional Director, Program Management and Strategic Communications.
The ideal candidate will have demonstrable experience of:
Qualifications:
• At least 10+ years' experience in web strategy development, and 5+ years in the education industry
• Significant experience of developing strategy and running a public website of significant size from strategy development, to execution, and management.
• Proven experience with using customer research to inform strategy and execution plans
Experience in Google Analytics and Adwords a plus
• Experience of using website content management systems and able to adapt and research new ways/systems as need.
• Understanding of best practice design principles for mobile and ipad
• Experience of accessibility requirements in website development
• Understanding of HTML and CSS
• Experience in developing responsive design websites
• Prefer experience with Product Development/Management tools (e.g., Jira)
• Proven ability to work effectively within a complex internal environment
Skills:
• Excellent team management skills, and able to lead and motivate a team Strong knowledge of web user experience principles, and what makes good website design.
• Prefer someone with experience with user testing and/or web design / architecture
• Excellent working knowledge of search engine optimization strategies and techniques
• Strong communication skills, written and verbal
• Ability to prioritize a heavy workload, and also pivot with changing business needs
• Proactive in fulfilling business needs
Behaviors:
• Empathetic to the needs and behaviours of a diverse customer base
• Ability to work well with others, exhibiting respect for internal and external colleagues
• Capable of building strong relationships, at all levels, across internal departments
• Capable of explaining technical issues to non-technical people in an accessible and engaging way and the ability to talk to technical people in technical terms
Rewards and benefits:
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
• Group personal retirement
• Discretionary annual bonus
• Life assurance up to 4 x annual salary
• Private medical, dental & vision insurance
• Green travel schemes
• 25 days annual leave plus bank holidays
We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Why join us?
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities Show more details...
Salary: $100,000-$105,000...
Location: New York Office (Hybrid/Flexible position)
We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.
An exciting opportunity has arisen within our Marketing and Communications department for a Web Product Manager with a strong background in web strategy.
This role would be ideal for someone who is seeking challenging career opportunities, working with a global education leader, and serving the needs of the education sector in the US. You will be working with colleagues in the US and internationally.
The Web Product Manager will develop and execute strategic roadmap for the public Cambridge International website for US audiences. This role will secure resources needed to execute the strategy and ongoing maintenance, as well as assess the efficacy of the website to ensure it is meeting ongoing business needs.
Please note: This is a hybrid/flexible work role. One will be needed in the New York office for certain business needs and meetings. 10% travel may be needed for work.
About The Role
The web product manager will be responsible for building the strategic roadmap and the execution of the roadmap. This role will recommend, and secure resources needed to execute strategy. The role will report to the Senior Marketing and Communications Manager, and work closely with Digital Content Manager and Deputy Regional Director, Program Management and Strategic Communications.
The ideal candidate will have demonstrable experience of:
Qualifications:
• At least 10+ years' experience in web strategy development, and 5+ years in the education industry
• Significant experience of developing strategy and running a public website of significant size from strategy development, to execution, and management.
• Proven experience with using customer research to inform strategy and execution plans
Experience in Google Analytics and Adwords a plus
• Experience of using website content management systems and able to adapt and research new ways/systems as need.
• Understanding of best practice design principles for mobile and ipad
• Experience of accessibility requirements in website development
• Understanding of HTML and CSS
• Experience in developing responsive design websites
• Prefer experience with Product Development/Management tools (e.g., Jira)
• Proven ability to work effectively within a complex internal environment
Skills:
• Excellent team management skills, and able to lead and motivate a team Strong knowledge of web user experience principles, and what makes good website design.
• Prefer someone with experience with user testing and/or web design / architecture
• Excellent working knowledge of search engine optimization strategies and techniques
• Strong communication skills, written and verbal
• Ability to prioritize a heavy workload, and also pivot with changing business needs
• Proactive in fulfilling business needs
Behaviors:
• Empathetic to the needs and behaviours of a diverse customer base
• Ability to work well with others, exhibiting respect for internal and external colleagues
• Capable of building strong relationships, at all levels, across internal departments
• Capable of explaining technical issues to non-technical people in an accessible and engaging way and the ability to talk to technical people in technical terms
Rewards and benefits:
We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including:
• Group personal retirement
• Discretionary annual bonus
• Life assurance up to 4 x annual salary
• Private medical, dental & vision insurance
• Green travel schemes
• 25 days annual leave plus bank holidays
We also offer flexible and hybrid working options from day one. We will consider any work arrangements if you wish to work flexibly or require adjustments due to a disability.
Ready to pursue your potential? Apply now.
Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.
Why join us?
Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.
Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where everyone has a voice, and where we learn continuously to improve together. Ensuring that everyone feels they belong is essential to who we are, and to the contribution we make to society and our planet.
We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities Show more details...
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