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Campus Technology
Most recent job postings at Campus Technology
via ZipRecruiter
schedule_type: Full-timesalary: 44,160–64,057 a year
Primary Purpose
Installation, repair and maintenance of all technology hardware and software within the District...
Qualifications
• High School Diploma or GED
• Two years or more of related technical experience
• A+ certification required within 6 months of hire
Knowledge/Skills
• Experience with computer hardware and software applications
• Windows OS, Chrome OS, iOS
• Ability to install, maintain and repair computer and peripherals,
Primary Purpose
Installation, repair and maintenance of all technology hardware and software within the District...
Qualifications
• High School Diploma or GED
• Two years or more of related technical experience
• A+ certification required within 6 months of hire
Knowledge/Skills
• Experience with computer hardware and software applications
• Windows OS, Chrome OS, iOS
• Ability to install, maintain and repair computer and peripherals, including printers, scanners, projectors, document cameras, etc...
• Ability to install and maintain network cables and hardware
• Ability to diagnose problems and perform repairs
• Provide prompt follow up communication about tickets when appropriate
• Perform all other duties as assigned
• Respond to after-hour emergencies as needed
• Strong customer service skills while maintaining accurate records of time and materials required
• All other duties as assigned
240 Day Calendar
$2000 Travel Stipend
Salary based on experience Show more details...
Installation, repair and maintenance of all technology hardware and software within the District...
Qualifications
• High School Diploma or GED
• Two years or more of related technical experience
• A+ certification required within 6 months of hire
Knowledge/Skills
• Experience with computer hardware and software applications
• Windows OS, Chrome OS, iOS
• Ability to install, maintain and repair computer and peripherals, including printers, scanners, projectors, document cameras, etc...
• Ability to install and maintain network cables and hardware
• Ability to diagnose problems and perform repairs
• Provide prompt follow up communication about tickets when appropriate
• Perform all other duties as assigned
• Respond to after-hour emergencies as needed
• Strong customer service skills while maintaining accurate records of time and materials required
• All other duties as assigned
240 Day Calendar
$2000 Travel Stipend
Salary based on experience Show more details...
via ZipRecruiter
posted_at: 17 days agoschedule_type: Full-timesalary: 64,004–88,668 a year
Campus Technical Support Specialist @ Technology Department (2 Positions)
(Internal employees must use the internal link to login & apply...
https://aisd.tedk12.com/hire/internalLogin.aspx
Primary Purpose
To act as the primary provider of on-site technical support and assistance for all campus related technology issues. To assist administration, staff and teachers in the daily maintenance of all computers, networks, video systems and other technologies.
Qualifications
Education/Certification:
•
Campus Technical Support Specialist @ Technology Department (2 Positions)
(Internal employees must use the internal link to login & apply...
https://aisd.tedk12.com/hire/internalLogin.aspx
Primary Purpose
To act as the primary provider of on-site technical support and assistance for all campus related technology issues. To assist administration, staff and teachers in the daily maintenance of all computers, networks, video systems and other technologies.
Qualifications
Education/Certification:
• Bachelor's degree from an accredited university required
• Degree in computer related field preferred
• High level certification in network field such as MSCE, CCNP, or CISSP preferred
Special Knowledge/Skills/Abilities:
• Knowledge of Microsoft Office, Microsoft Windows, Microsoft Windows Server and related technologies required
• Excellent written and oral communication skills
• Ability to communicate and work well in a large diverse workforce
• Knowledge of instruction related software and its uses
• Strong organizational skills with the ability to multitask
• Knowledge of instruction-related software and its uses
Experience:
• Minimum of three (3) years of experience providing technical support for varying types of technologies
Major Responsibilities and Duties:
Technology Support
• Assist campuses in resolving technology related problems, including desktop computers, laptops, tablets, peripherals, file servers, networks, and video systems.
• Provide a solution to all technology related problems or inquiries by hands-on resolutions or by obtaining assistance.
• Provide the first line contact between the campus personnel and specialized support by Technology Services.
• Assist in the direction of unresolved problems to the appropriate manager and queue in technology services.
• Responsible for file and server backups and related processes and procedures.
• Maintain detailed records of all requests and problem resolutions.
• Maintain detailed fixed asset records of campus technology.
• Assist with installations of new technology each year.
• Responsible for assisting in the development of district standard processes and practices related to campus support issues.
• Perform equipment transfers from one person to another including any software transfers (i.e. computers handed down).
Other
• Follow district safety protocols and emergency procedures.
• Compile, maintain, and file all reports, records, and other documents required.
• Maintain an appropriate level of technology competence to meet the current and future needs of Alief.
• Implement alternative methods of instruction as needed.
• Perform other duties as assigned
Supervisory Responsibilities
None
Evaluation
Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of Professional Non-Supervisor Personnel.
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; standard office equipment including personal computers and peripherals Posture: Prolonged sitting; regular kneeling/squatting, bending/stooping, pushing pulling, and twisting
Motion: Repetitive hand motions; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders
Lifting:Regular modera
te lifting and carrying (up to 44 pounds), may require occasional heavy lifting and carrying (45 pounds and over)
Environment:Work is performed in an office environment; frequent on-call and after-hours work; occasional districtwide travel; may be required to be on-call 24 hours a day
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
The full job description for this position is included within this job posting. By applying for this position you are accepting the responsibilities and duties of this position as they are listed in the job description.
Hiring administrators review applications, interview, and recommend for hire.
Pay Grade P03
Salary Range Min-$64,004 Mid-$76,432 Max-$88,668 (Based on previous experience)
220 Days
2023-2024 Salary Schedule
(Internal employees must use the internal link to login & apply.)
https://aisd.tedk12.com/hire/internalLogin.aspx Show more details...
(Internal employees must use the internal link to login & apply...
https://aisd.tedk12.com/hire/internalLogin.aspx
Primary Purpose
To act as the primary provider of on-site technical support and assistance for all campus related technology issues. To assist administration, staff and teachers in the daily maintenance of all computers, networks, video systems and other technologies.
Qualifications
Education/Certification:
• Bachelor's degree from an accredited university required
• Degree in computer related field preferred
• High level certification in network field such as MSCE, CCNP, or CISSP preferred
Special Knowledge/Skills/Abilities:
• Knowledge of Microsoft Office, Microsoft Windows, Microsoft Windows Server and related technologies required
• Excellent written and oral communication skills
• Ability to communicate and work well in a large diverse workforce
• Knowledge of instruction related software and its uses
• Strong organizational skills with the ability to multitask
• Knowledge of instruction-related software and its uses
Experience:
• Minimum of three (3) years of experience providing technical support for varying types of technologies
Major Responsibilities and Duties:
Technology Support
• Assist campuses in resolving technology related problems, including desktop computers, laptops, tablets, peripherals, file servers, networks, and video systems.
• Provide a solution to all technology related problems or inquiries by hands-on resolutions or by obtaining assistance.
• Provide the first line contact between the campus personnel and specialized support by Technology Services.
• Assist in the direction of unresolved problems to the appropriate manager and queue in technology services.
• Responsible for file and server backups and related processes and procedures.
• Maintain detailed records of all requests and problem resolutions.
• Maintain detailed fixed asset records of campus technology.
• Assist with installations of new technology each year.
• Responsible for assisting in the development of district standard processes and practices related to campus support issues.
• Perform equipment transfers from one person to another including any software transfers (i.e. computers handed down).
Other
• Follow district safety protocols and emergency procedures.
• Compile, maintain, and file all reports, records, and other documents required.
• Maintain an appropriate level of technology competence to meet the current and future needs of Alief.
• Implement alternative methods of instruction as needed.
• Perform other duties as assigned
Supervisory Responsibilities
None
Evaluation
Performance of this job will be evaluated in accordance with provisions of the Board's policy on evaluation of Professional Non-Supervisor Personnel.
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; standard office equipment including personal computers and peripherals Posture: Prolonged sitting; regular kneeling/squatting, bending/stooping, pushing pulling, and twisting
Motion: Repetitive hand motions; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders
Lifting:Regular modera
te lifting and carrying (up to 44 pounds), may require occasional heavy lifting and carrying (45 pounds and over)
Environment:Work is performed in an office environment; frequent on-call and after-hours work; occasional districtwide travel; may be required to be on-call 24 hours a day
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
The full job description for this position is included within this job posting. By applying for this position you are accepting the responsibilities and duties of this position as they are listed in the job description.
Hiring administrators review applications, interview, and recommend for hire.
Pay Grade P03
Salary Range Min-$64,004 Mid-$76,432 Max-$88,668 (Based on previous experience)
220 Days
2023-2024 Salary Schedule
(Internal employees must use the internal link to login & apply.)
https://aisd.tedk12.com/hire/internalLogin.aspx Show more details...
via ZipRecruiter
schedule_type: Full-time
Position Type:
Technology/Campus Technology Specialist
...
Date Posted:
4/3/2023
Location:
Technology DepartmentJob Descrition:
Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district or at assigned campus. Respond to work order requests by diagnosing and repairing network and computer hardware.
Job Qualifications:
Education/Certification:
High school diploma or GED
Clear
Position Type:
Technology/Campus Technology Specialist
...
Date Posted:
4/3/2023
Location:
Technology DepartmentJob Descrition:
Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district or at assigned campus. Respond to work order requests by diagnosing and repairing network and computer hardware.
Job Qualifications:
Education/Certification:
High school diploma or GED
Clear and valid driver's license
Special Knowledge/Skills:
Knowledge of computer workstation setup
Knowledge of computer hardware and software applications
Ability to install, maintain, and repair computers and peripherals
Ability to diagnose problems and perform repairs
Experience:
3 years of work experience installing, maintaining, and repairing computers and pe
Major Responsibilities and Duties:
Technical Support
1. Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed.
2. Provide basic personal computer troubleshooting and defined resolution support.
3. Install and configure application and operating system software and upgrades.
4. Assist with the organization and distribution of technology-based material for classroom use.
5. Provide frontline support for Chromebooks and Google Apps.
Equipment Repair and Maintenance
6. Diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers.
7. Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance.
8. Maintain accurate records of time and materials required to perform repairs and service.
Inventory
9. Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s).
10. Identify, request, and control the inventory of repair parts.
Other
11. Compile, maintain, and file all physical and computerized reports, records, and other documents.
12. Comply with policies established by federal and state law, State Board of Education rule, and local board policy.
13. Comply with all district and campus routines and regulations.
14. Follow district safety protocols and emergency procedures.
Supervisory Responsibilities:
None
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals
Posture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders
Lifting: Moderate lifting and carrying (up to 44 pounds)
Environment: Exposure to electrical hazards; occasional prolonged and irregular hours; frequent district-wide travel
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
Contact Information:
Mr. Jamie Scott
Director of Technology
Big Spring Independent School District
432-264-4155 Show more details...
Technology/Campus Technology Specialist
...
Date Posted:
4/3/2023
Location:
Technology DepartmentJob Descrition:
Perform on-site technical work to install and maintain computer equipment and network and software applications throughout the district or at assigned campus. Respond to work order requests by diagnosing and repairing network and computer hardware.
Job Qualifications:
Education/Certification:
High school diploma or GED
Clear and valid driver's license
Special Knowledge/Skills:
Knowledge of computer workstation setup
Knowledge of computer hardware and software applications
Ability to install, maintain, and repair computers and peripherals
Ability to diagnose problems and perform repairs
Experience:
3 years of work experience installing, maintaining, and repairing computers and pe
Major Responsibilities and Duties:
Technical Support
1. Install, configure, maintain, and upgrade computers and peripherals, network cabling, and network peripherals throughout the district. Relocate computer hardware, peripherals, and equipment as needed.
2. Provide basic personal computer troubleshooting and defined resolution support.
3. Install and configure application and operating system software and upgrades.
4. Assist with the organization and distribution of technology-based material for classroom use.
5. Provide frontline support for Chromebooks and Google Apps.
Equipment Repair and Maintenance
6. Diagnose and repair network connectivity and hardware issues, including printers, terminals, and personal computers.
7. Service equipment according to established preventive maintenance schedule. Maintain accurate updated records of preventive maintenance.
8. Maintain accurate records of time and materials required to perform repairs and service.
Inventory
9. Maintain accurate inventory of hardware, software, and other equipment and material at assigned site(s).
10. Identify, request, and control the inventory of repair parts.
Other
11. Compile, maintain, and file all physical and computerized reports, records, and other documents.
12. Comply with policies established by federal and state law, State Board of Education rule, and local board policy.
13. Comply with all district and campus routines and regulations.
14. Follow district safety protocols and emergency procedures.
Supervisory Responsibilities:
None
Mental Demands/Physical Demands/Environmental Factors:
Tools/Equipment Used: Hand tools and test instruments for electronic repairs and cable installations; personal computers and peripherals
Posture: Prolonged sitting and standing; regular kneeling/squatting, bending/stooping, pushing/pulling, and twisting
Motion: Repetitive hand motion; frequent keyboarding and use of mouse; regular walking, grasping/squeezing, wrist flexion/extension, reaching; may climb ladders
Lifting: Moderate lifting and carrying (up to 44 pounds)
Environment: Exposure to electrical hazards; occasional prolonged and irregular hours; frequent district-wide travel
Mental Demands: Work with frequent interruptions; maintain emotional control under stress
Contact Information:
Mr. Jamie Scott
Director of Technology
Big Spring Independent School District
432-264-4155 Show more details...
via Indeed
schedule_type: Full-time
JobID: 3090
Position Type...
Campus Professional Support/Campus Technology Support Specialist
Date Posted:
3/7/2024
Location:
District Wide
Closing Date:
Until Filled
Job Title: Campus Technology Support Specialist
Reports To: Campus Principal
FLSA Status: Exempt
SUMMARY
Collaborates with campus and technology services team members to ensure the optimal, efficient operations of campus technology resources. Maintains high availability
JobID: 3090
Position Type...
Campus Professional Support/Campus Technology Support Specialist
Date Posted:
3/7/2024
Location:
District Wide
Closing Date:
Until Filled
Job Title: Campus Technology Support Specialist
Reports To: Campus Principal
FLSA Status: Exempt
SUMMARY
Collaborates with campus and technology services team members to ensure the optimal, efficient operations of campus technology resources. Maintains high availability of all systems and resources for students, teachers, and staff. Provides training on applications and digital resources. Ensures all hardware, system and network software, and applications are installed correctly and maintained properly. Assists with the development and maintenance of classroom technology systems, lifecycle deployments, and change management processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Assists the campus and district in evaluating the implementation of technology at the campus and district levels as well as ensure all technology-related activities on a campus are compatible with the campus and district goals, plans and objectives.
Develops, and models for students, classroom projects that integrate technology into the four core curriculum subjects: ELAR, Math, Science and Social Studies.
Provides hands-on technical assistance and troubleshooting to campus faculty and staff on all campus technology resources including, but not limited to: hardware, software, and audio visual equipment.
Maintains current knowledge of national/state educational technology standards (NETS, TEKS, etc.).
Assists teachers and staff in the implementation and effective utilization of all classroom technology resources including hardware, software, input devices, and peripheral equipment.
Provides professional development to campus staff on the use of resources, services, and applications to include hardware, software, input devices, and peripheral equipment.
Attends and provides training during the district’s annual technology conference.
Attends professional development sessions and training for Campus Technology Support Specialist as scheduled by various district departments.
Oversees the support and maintenance of equipment and resources and troubleshoots, repairs, and/or replaces all forms of campus technology resources in classrooms, labs, offices, libraries, etc.
Collaborates closely with technology services support staff to assist in systems maintenance, upgrading, and planning on district computing resources, patch management, desktop operating systems, desktop management, software upgrades and resource management and accountability including, but not limited to servers and operating systems.
Assists with and maintains compliance with software licensing requirements and district inventory processes.
Provides hands-on support to district lifecycle deployments to include campus planning and inventory, imaging, deployment, installation and implementation ensuring maintenance of district inventory requirements.
Complies with repair and ticket tracking through district automated ticketing system in addition to any requisite process reporting, etc. Works directly with assigned tickets for the assigned campus and manages the workload for support of the assigned campus.
Troubleshoots connectivity issues, identifies resources that are not available for connectivity and coordinates with technology services support staff for corrective action, and provides guidance and support to the campus on areas of available connectivity, etc.
Assists campus leadership and staff in the development of new and/or revised campus technology plans, resource recommendations, software acquisition and installation as well as staff training on resources.
Attends scheduled meetings and works closely with the technology services team in the overall support of the campus.
Consults with users, to determine hardware, software, or system functional specifications.
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
Bachelor's degree, and three years of technology-related work experience or three years teaching/training experience, or combination of the two required. Familiarity with Schoology or other similar learning management systems and K-12 experience, preferred. Familiarity with multiple OS and applications preferred.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general technical periodicals, professional journals, technical procedures, or governmental laws and regulations. Ability to write reports, business and educational correspondence, and procedure manuals. Ability to communicate effectively (verbal and written). Ability to effectively present information and respond to questions from administrators, faculty, and students.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to detect, analyze, and resolve computer related problems, and maintain emotional control under stress.
OTHER SKILLS and ABILITIES
Ability to utilize and install a variety of computer hardware and software. Also, must be familiar with networking. Must have a working knowledge of Windows and Mac OS, Microsoft Office productivity suite for Windows and Mac OS, other productivity solutions, and web applications.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to stand, kneel, squat, bend, stoop, push, pull, and twist. The employee is frequently required to walk, climb stairs/ladders, grasp, squeeze, extend/flex wrist, reach overhead, and drive. The employee must frequently lift and carry (15-44 pounds) and occasional heavy lifting (45 pounds and over). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, outside weather conditions, and extreme heat. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate/loud. Occasional district-wide travel to multiple campuses as assigned.
Revised Date: October 30, 2018
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required Show more details...
Position Type...
Campus Professional Support/Campus Technology Support Specialist
Date Posted:
3/7/2024
Location:
District Wide
Closing Date:
Until Filled
Job Title: Campus Technology Support Specialist
Reports To: Campus Principal
FLSA Status: Exempt
SUMMARY
Collaborates with campus and technology services team members to ensure the optimal, efficient operations of campus technology resources. Maintains high availability of all systems and resources for students, teachers, and staff. Provides training on applications and digital resources. Ensures all hardware, system and network software, and applications are installed correctly and maintained properly. Assists with the development and maintenance of classroom technology systems, lifecycle deployments, and change management processes.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:
Assists the campus and district in evaluating the implementation of technology at the campus and district levels as well as ensure all technology-related activities on a campus are compatible with the campus and district goals, plans and objectives.
Develops, and models for students, classroom projects that integrate technology into the four core curriculum subjects: ELAR, Math, Science and Social Studies.
Provides hands-on technical assistance and troubleshooting to campus faculty and staff on all campus technology resources including, but not limited to: hardware, software, and audio visual equipment.
Maintains current knowledge of national/state educational technology standards (NETS, TEKS, etc.).
Assists teachers and staff in the implementation and effective utilization of all classroom technology resources including hardware, software, input devices, and peripheral equipment.
Provides professional development to campus staff on the use of resources, services, and applications to include hardware, software, input devices, and peripheral equipment.
Attends and provides training during the district’s annual technology conference.
Attends professional development sessions and training for Campus Technology Support Specialist as scheduled by various district departments.
Oversees the support and maintenance of equipment and resources and troubleshoots, repairs, and/or replaces all forms of campus technology resources in classrooms, labs, offices, libraries, etc.
Collaborates closely with technology services support staff to assist in systems maintenance, upgrading, and planning on district computing resources, patch management, desktop operating systems, desktop management, software upgrades and resource management and accountability including, but not limited to servers and operating systems.
Assists with and maintains compliance with software licensing requirements and district inventory processes.
Provides hands-on support to district lifecycle deployments to include campus planning and inventory, imaging, deployment, installation and implementation ensuring maintenance of district inventory requirements.
Complies with repair and ticket tracking through district automated ticketing system in addition to any requisite process reporting, etc. Works directly with assigned tickets for the assigned campus and manages the workload for support of the assigned campus.
Troubleshoots connectivity issues, identifies resources that are not available for connectivity and coordinates with technology services support staff for corrective action, and provides guidance and support to the campus on areas of available connectivity, etc.
Assists campus leadership and staff in the development of new and/or revised campus technology plans, resource recommendations, software acquisition and installation as well as staff training on resources.
Attends scheduled meetings and works closely with the technology services team in the overall support of the campus.
Consults with users, to determine hardware, software, or system functional specifications.
Performs other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
EDUCATION and/or EXPERIENCE
Bachelor's degree, and three years of technology-related work experience or three years teaching/training experience, or combination of the two required. Familiarity with Schoology or other similar learning management systems and K-12 experience, preferred. Familiarity with multiple OS and applications preferred.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general technical periodicals, professional journals, technical procedures, or governmental laws and regulations. Ability to write reports, business and educational correspondence, and procedure manuals. Ability to communicate effectively (verbal and written). Ability to effectively present information and respond to questions from administrators, faculty, and students.
MATHEMATICAL SKILLS
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
REASONING ABILITY
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to detect, analyze, and resolve computer related problems, and maintain emotional control under stress.
OTHER SKILLS and ABILITIES
Ability to utilize and install a variety of computer hardware and software. Also, must be familiar with networking. Must have a working knowledge of Windows and Mac OS, Microsoft Office productivity suite for Windows and Mac OS, other productivity solutions, and web applications.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is frequently required to stand, kneel, squat, bend, stoop, push, pull, and twist. The employee is frequently required to walk, climb stairs/ladders, grasp, squeeze, extend/flex wrist, reach overhead, and drive. The employee must frequently lift and carry (15-44 pounds) and occasional heavy lifting (45 pounds and over). Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions, outside weather conditions, and extreme heat. The employee is occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is usually moderate/loud. Occasional district-wide travel to multiple campuses as assigned.
Revised Date: October 30, 2018
The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities, duties, and skills that may be required Show more details...
via Copperas Cove TX Geebo.com Free Classifieds Ads - Geebo
posted_at: 5 days agoschedule_type: Full-timesalary: 20–28 an hour
3.
9 Copperas Cove, TX Copperas Cove, TX Full-time Full-time From $21.
80 an hour From $21...
80 an hour 21 hours ago 21 hours ago 21 hours ago Must apply at :
https:
//www.
applitrack.
com/copperas/onlineapp/default.
aspx?Category=Technology Installation Install and upgrade computers and peripherals throughout the district.
Install network cabling and network peripherals throughout the district.
Relocate computer hardware, peripherals, and equipment
3.
9 Copperas Cove, TX Copperas Cove, TX Full-time Full-time From $21.
80 an hour From $21...
80 an hour 21 hours ago 21 hours ago 21 hours ago Must apply at :
https:
//www.
applitrack.
com/copperas/onlineapp/default.
aspx?Category=Technology Installation Install and upgrade computers and peripherals throughout the district.
Install network cabling and network peripherals throughout the district.
Relocate computer hardware, peripherals, and equipment as needed.
Install and configure software as needed.
Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.
Equipment Repair and Maintenance Diagnose and repair equipment including printers, and computers.
Service equipment according to established preventive maintenance schedule.
Maintain accurate updated records of preventive maintenance.
Maintain accurate records of time and materials required to perform repairs and service.
Safety Operate tools and equipment according to prescribed safety procedures.
Follow established safety procedures and techniques to perform job duties including lifting, climbing, carrying, etc.
Correct unsafe conditions in the workplace and report any conditions that are not correctable to supervisor immediately.
Job Type:
Full-time Pay:
From $21.
80 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Compensation package:
Hourly pay Experience level:
1 year Schedule:
8 hour shift Monday to Friday Ability to Commute:
Copperas Cove, TX 76522 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
9 Copperas Cove, TX Copperas Cove, TX Full-time Full-time From $21.
80 an hour From $21...
80 an hour 21 hours ago 21 hours ago 21 hours ago Must apply at :
https:
//www.
applitrack.
com/copperas/onlineapp/default.
aspx?Category=Technology Installation Install and upgrade computers and peripherals throughout the district.
Install network cabling and network peripherals throughout the district.
Relocate computer hardware, peripherals, and equipment as needed.
Install and configure software as needed.
Assist with the installation, maintenance, troubleshooting, and repair of data communications circuits and equipment.
Equipment Repair and Maintenance Diagnose and repair equipment including printers, and computers.
Service equipment according to established preventive maintenance schedule.
Maintain accurate updated records of preventive maintenance.
Maintain accurate records of time and materials required to perform repairs and service.
Safety Operate tools and equipment according to prescribed safety procedures.
Follow established safety procedures and techniques to perform job duties including lifting, climbing, carrying, etc.
Correct unsafe conditions in the workplace and report any conditions that are not correctable to supervisor immediately.
Job Type:
Full-time Pay:
From $21.
80 per hour Expected hours:
40 per week
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Retirement plan Vision insurance Compensation package:
Hourly pay Experience level:
1 year Schedule:
8 hour shift Monday to Friday Ability to Commute:
Copperas Cove, TX 76522 (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via ZipRecruiter
schedule_type: Full-time
POSITION TITLE: Campus Technology Support Specialist I
EXEMPTION STATUS: Non-exempt...
REPORTS TO: Technical Support Manager
TERMS OF EMPLOYMENT: 11 or 12 months depending on employment calendar
HOURLY SALARY RANGE: Minimum $18.20, Midpoint $22.75, Maximum $27.30
Primary Purpose:
Install, troubleshoot, repair, upgrade, and support technology resources. Provide technical assistance for staff to facilitate the use of technology in the classroom
POSITION TITLE: Campus Technology Support Specialist I
EXEMPTION STATUS: Non-exempt...
REPORTS TO: Technical Support Manager
TERMS OF EMPLOYMENT: 11 or 12 months depending on employment calendar
HOURLY SALARY RANGE: Minimum $18.20, Midpoint $22.75, Maximum $27.30
Primary Purpose:
Install, troubleshoot, repair, upgrade, and support technology resources. Provide technical assistance for staff to facilitate the use of technology in the classroom or office.
Qualifications:
Education/Certification
Associate Degree in electronics or computer related field or equivalent three years work experience
A+ Technology Certification and/or Dell Computer Maintenance certification preferred
Valid Texas driver's license with appropriate insurance coverage
Special Knowledge/Skills
Strong organizational, communication (verbal and written), customer service, problem-solving skills
Ability to communicate technical terms and concepts to non-technical users
Strong skills in technical support and maintenance
Strong computer skills in Microsoft technologies for productivity, desktops, messaging, collaboration,
conferencing, PC-based computers, and peripherals
Help desk experience and ability to understand and model excellent customer service practices and techniques
Experience:
Two years technical support experience in a managed, networked PC environment
Major Responsibilities and Duties:
Technical Support
• Provide installation and technical assistance to teachers and administrators for district-supported software, hardware, and peripherals.
• Assist with technology roll-outs, upgrades, modifications, and service implementation.
• Install, update, troubleshoot and repair computer equipment, peripherals, and software to support classroom instruction and administrative applications.
• Provide technical support in person, remotely via the network, and/or over the phone to end users, including working at the Help Desk as assigned.
• Accurately document and maintain trouble tickets from first notification to resolution in district service management system.
• Diagnose, assess and repair/maintain hardware or software related issues to assure on-time, quality repair, installation, and/or configuration of district information technology resources.
• Work cooperatively with Campus Teacher Techs to support and promote technology usage and integration in the classrooms and curriculum.
• Beta-test software and hardware being considered for purchase, to determine if it will work within the district technology environment.
• Document product installations, upgrades, issues, tips/tricks, technical support notes, etc.
• Manage user accounts for network access and within software packages that require an account.
• Replace parts when required, including completing RMA requirements in a timely manner.
Communication
• Foster and promote effective use of information technology to improve teacher practice and student learning by sharing technical knowledge and insight.
• Follow-up and inform customers of call status and call resolution in a timely and consistent manner.
• Escalate technical service calls to appropriate personnel based on operating procedures and call analysis rules.
Policy, Reports and Law
• Demonstrate and model compliance with the employee acceptable usage policy and other board policies regarding data and electronic communications networks.
• Demonstrate discretion and professionalism when accessing systems that may contain sensitive information and comply with district policy, regulations, and/or directives regarding information security and privacy practices.
Inventory
• Manage, monitor, and track district software licenses to ensure End User License Agreement compliance.
• Manage, monitor and track district technology hardware through the department's inventory system.
Ensure disposal of surplus or obsolete equipment in accordance with district procedures.
Professional Growth and Development
• Keep informed of and comply with federal and state laws and district policies and regulations concerning job function.
• Maintain familiarity with the district's initiatives to better serve the needs of students.
• Attend professional growth activities to keep abreast of information management and technology services.
• Participate in district training, continuous education, and team projects to increase productivity.
• Maintain a professional appearance including conduct and dress.
Mental Demands/Physical Demands/Environmental Factors
• Tools/Equipment Used: Standard office equipment including computer, printer, peripherals, telephone
• Posture: Prolonged sitting and standing; frequent kneeling/squatting/crouching, bending/stooping, pushing/pulling, climbing, twisting; reaching with arms extended
• Motion: Frequent repetitive hand motions, keyboarding, use of mouse, wrist flexion/extension
• Lifting: Lifting and carrying up to 30 pounds without assistance, 30-55 pounds with assistance, and more than 55 pounds with appropriate assistance
• Environment: Work is performed on campuses and other sites; frequent in-district travel; occasional irregular and/or prolonged hours
• Mental Demands: Maintain emotional control under stress, work with frequent interruptions Show more details...
EXEMPTION STATUS: Non-exempt...
REPORTS TO: Technical Support Manager
TERMS OF EMPLOYMENT: 11 or 12 months depending on employment calendar
HOURLY SALARY RANGE: Minimum $18.20, Midpoint $22.75, Maximum $27.30
Primary Purpose:
Install, troubleshoot, repair, upgrade, and support technology resources. Provide technical assistance for staff to facilitate the use of technology in the classroom or office.
Qualifications:
Education/Certification
Associate Degree in electronics or computer related field or equivalent three years work experience
A+ Technology Certification and/or Dell Computer Maintenance certification preferred
Valid Texas driver's license with appropriate insurance coverage
Special Knowledge/Skills
Strong organizational, communication (verbal and written), customer service, problem-solving skills
Ability to communicate technical terms and concepts to non-technical users
Strong skills in technical support and maintenance
Strong computer skills in Microsoft technologies for productivity, desktops, messaging, collaboration,
conferencing, PC-based computers, and peripherals
Help desk experience and ability to understand and model excellent customer service practices and techniques
Experience:
Two years technical support experience in a managed, networked PC environment
Major Responsibilities and Duties:
Technical Support
• Provide installation and technical assistance to teachers and administrators for district-supported software, hardware, and peripherals.
• Assist with technology roll-outs, upgrades, modifications, and service implementation.
• Install, update, troubleshoot and repair computer equipment, peripherals, and software to support classroom instruction and administrative applications.
• Provide technical support in person, remotely via the network, and/or over the phone to end users, including working at the Help Desk as assigned.
• Accurately document and maintain trouble tickets from first notification to resolution in district service management system.
• Diagnose, assess and repair/maintain hardware or software related issues to assure on-time, quality repair, installation, and/or configuration of district information technology resources.
• Work cooperatively with Campus Teacher Techs to support and promote technology usage and integration in the classrooms and curriculum.
• Beta-test software and hardware being considered for purchase, to determine if it will work within the district technology environment.
• Document product installations, upgrades, issues, tips/tricks, technical support notes, etc.
• Manage user accounts for network access and within software packages that require an account.
• Replace parts when required, including completing RMA requirements in a timely manner.
Communication
• Foster and promote effective use of information technology to improve teacher practice and student learning by sharing technical knowledge and insight.
• Follow-up and inform customers of call status and call resolution in a timely and consistent manner.
• Escalate technical service calls to appropriate personnel based on operating procedures and call analysis rules.
Policy, Reports and Law
• Demonstrate and model compliance with the employee acceptable usage policy and other board policies regarding data and electronic communications networks.
• Demonstrate discretion and professionalism when accessing systems that may contain sensitive information and comply with district policy, regulations, and/or directives regarding information security and privacy practices.
Inventory
• Manage, monitor, and track district software licenses to ensure End User License Agreement compliance.
• Manage, monitor and track district technology hardware through the department's inventory system.
Ensure disposal of surplus or obsolete equipment in accordance with district procedures.
Professional Growth and Development
• Keep informed of and comply with federal and state laws and district policies and regulations concerning job function.
• Maintain familiarity with the district's initiatives to better serve the needs of students.
• Attend professional growth activities to keep abreast of information management and technology services.
• Participate in district training, continuous education, and team projects to increase productivity.
• Maintain a professional appearance including conduct and dress.
Mental Demands/Physical Demands/Environmental Factors
• Tools/Equipment Used: Standard office equipment including computer, printer, peripherals, telephone
• Posture: Prolonged sitting and standing; frequent kneeling/squatting/crouching, bending/stooping, pushing/pulling, climbing, twisting; reaching with arms extended
• Motion: Frequent repetitive hand motions, keyboarding, use of mouse, wrist flexion/extension
• Lifting: Lifting and carrying up to 30 pounds without assistance, 30-55 pounds with assistance, and more than 55 pounds with appropriate assistance
• Environment: Work is performed on campuses and other sites; frequent in-district travel; occasional irregular and/or prolonged hours
• Mental Demands: Maintain emotional control under stress, work with frequent interruptions Show more details...
via GrabJobs
posted_at: 5 days agoschedule_type: Full-time
Job Summary
Responds to staff requests for technology equipment, support and supplies, performs minor repairs on equipment and assists with inventory. Troubleshoots and repairs technology equipment. Installs, modifies, and makes minor repairs to microcomputer hardware and software systems and provides technical assistance/training to system users...
Primary Duties and Responsibilities
Essential Performance Requirements*
• Completes scheduled
Job Summary
Responds to staff requests for technology equipment, support and supplies, performs minor repairs on equipment and assists with inventory. Troubleshoots and repairs technology equipment. Installs, modifies, and makes minor repairs to microcomputer hardware and software systems and provides technical assistance/training to system users...
Primary Duties and Responsibilities
Essential Performance Requirements*
• Completes scheduled technology setups/Ensures equipment is in good operating condition
• Ensures correct software, firmware, and updates are done to the integrated systems
• Experience in installing audio-visual-control systems including video conferencing systems, cabling and terminating video/audio systems, and equipment rack fabrication
• Provides system testing and troubleshooting expertise on high-end A/V integrated control systems (i.e. Extron)
• Responds to emergency calls for assistance/Performs repairs/adjustments on equipment
• Responds to faculty/administrative requests for technology training and support in person or through email
• Assists with maintaining inventory of all campus technology equipment
• Ensures an efficient workflow and maintenance of established quality control standards
• Assists with the installation and preparation of technology for campus events
• Assists with equipment troubleshooting, maintenance, and research
• Responsible for maintaining the schedule of campus events related to technology
• Inspects microcomputer equipment and reads order sheet listing user requirements to prepare microcomputer for delivery
• Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises
• Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer
• Instructs user in use of equipment, software, and manuals
• Diagnoses system hardware, software, and operator problems
• Assists with scheduling requests for equipment and software for classrooms
Service Excellence
• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College ( TCC )
• Supports the values of the College: diversity, teaching excellence, student success, innovation and creativity and service to the College
• Supports the mission, values and 3 goals and 8 principles of the College
• Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Required Minimum Qualifications
• High school diploma or General Equivalency Diploma ( GED )
• One (1) year of experience in technical user support or media support
Preferred Qualifications
• Associate's Degree
• Experience using and supporting microcomputers
• Experience working with Crestron and Extron equipment
Knowledge, Skills and Abilities
• Knowledge of advanced computer graphics
• Experience with computerized systems
• Basic knowledge of computer networking
• Excellent problem solving abilities
• Proficiency with word processing, spreadsheet and presentation software
• Excellent customer service and interpersonal skills
• Must be proactive, self-directing and goal oriented
Physical Demands and Work Environment
Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
Original job Tech I - Campus Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs Show more details...
Responds to staff requests for technology equipment, support and supplies, performs minor repairs on equipment and assists with inventory. Troubleshoots and repairs technology equipment. Installs, modifies, and makes minor repairs to microcomputer hardware and software systems and provides technical assistance/training to system users...
Primary Duties and Responsibilities
Essential Performance Requirements*
• Completes scheduled technology setups/Ensures equipment is in good operating condition
• Ensures correct software, firmware, and updates are done to the integrated systems
• Experience in installing audio-visual-control systems including video conferencing systems, cabling and terminating video/audio systems, and equipment rack fabrication
• Provides system testing and troubleshooting expertise on high-end A/V integrated control systems (i.e. Extron)
• Responds to emergency calls for assistance/Performs repairs/adjustments on equipment
• Responds to faculty/administrative requests for technology training and support in person or through email
• Assists with maintaining inventory of all campus technology equipment
• Ensures an efficient workflow and maintenance of established quality control standards
• Assists with the installation and preparation of technology for campus events
• Assists with equipment troubleshooting, maintenance, and research
• Responsible for maintaining the schedule of campus events related to technology
• Inspects microcomputer equipment and reads order sheet listing user requirements to prepare microcomputer for delivery
• Installs or assists service personnel in installation of hardware and peripheral components such as monitors, keyboards, printers, and disk drives on user's premises
• Loads specified software packages such as operating systems, word processing, or spreadsheet programs into computer
• Instructs user in use of equipment, software, and manuals
• Diagnoses system hardware, software, and operator problems
• Assists with scheduling requests for equipment and software for classrooms
Service Excellence
• Attends the workplace regularly, reports to work punctually and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College ( TCC )
• Supports the values of the College: diversity, teaching excellence, student success, innovation and creativity and service to the College
• Supports the mission, values and 3 goals and 8 principles of the College
• Performs Other Related Tasks as Required
The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Required Minimum Qualifications
• High school diploma or General Equivalency Diploma ( GED )
• One (1) year of experience in technical user support or media support
Preferred Qualifications
• Associate's Degree
• Experience using and supporting microcomputers
• Experience working with Crestron and Extron equipment
Knowledge, Skills and Abilities
• Knowledge of advanced computer graphics
• Experience with computerized systems
• Basic knowledge of computer networking
• Excellent problem solving abilities
• Proficiency with word processing, spreadsheet and presentation software
• Excellent customer service and interpersonal skills
• Must be proactive, self-directing and goal oriented
Physical Demands and Work Environment
Physical Demands
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representatives of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.
Original job Tech I - Campus Support posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs Show more details...
via LinkedIn
posted_at: 7 days agoschedule_type: Full-time
There are two jobs available. Bussey Middle School and the Classical Center at Brandenburg
Days: 196 days...
Pay Grade 202 Min: 168.70 Mid: $205.73 Daily rates
Primary Purpose
Responsible for overseeing and ensuring the smooth operation of all technology at the campus level. Provide Tier 1 support for all technical needs to ensure daily operational readiness. Facilitate the effective use of technology by assisting staff and students in the use
There are two jobs available. Bussey Middle School and the Classical Center at Brandenburg
Days: 196 days...
Pay Grade 202 Min: 168.70 Mid: $205.73 Daily rates
Primary Purpose
Responsible for overseeing and ensuring the smooth operation of all technology at the campus level. Provide Tier 1 support for all technical needs to ensure daily operational readiness. Facilitate the effective use of technology by assisting staff and students in the use of software, network systems, and technology hardware. Troubleshoot technical issues with staff and students. Maintain real-time, accurate inventory of technology assets, including performing technology audits yearly.
Qualifications
Education/Certification:
• High school Diploma or equivalent
• Technical Support Certification, i.e., A+ Certification, etc., preferred
Experience
• Minimum of one (1) year of customer service experience
• Minimum of one (1) year of technical support experience
Special Knowledge/Skills/Abilities
• Customer service experience in a professional environment
• Basic knowledge of computer application programs in a Chrome, Windows, and Apple environment
• Troubleshooting computers, printers, audio-visual equipment, and other common peripherals
• Possess general knowledge of how campus technology equipment is assembled and operated
• Possess general knowledge of Windows 10 & 11 Operating Systems
• Proficient with the use of Microsoft Office Suite
• Ability to prioritize work and meet deadlines
• Effective communication and interpersonal skills
• Ability to use Command Prompt to verify IP address of systems
• Score a passing grade on the basic technical screening exam
Major Responsibilities And Duties
• Work in the ticket system and provide first-level technical support for staff and students.
• Utilize the GISD service ticket system to respond to and track customer technical issues.
• Create service tickets for the repair and maintenance of technology equipment.
• Create and maintain existing campus user accounts, as needed.
• Report to the Technology Coordinator location for new equipment delivery and installation details.
• Coordinate and execute campus-wide device deployments for students and staff.
• Coordinate and execute campus-wide device collections from students and staff.
• Maintain the campus computers, printers, TVs, and all other technology for teachers and students.
• Reimage workstations and laptops as required.
• Powerwash and enroll district Chromebooks.
• Record and maintain accurate asset records in the TipWeb-IT Asset Management System.
• Inspect assets for asset tags and request reprints as needed for accuracy.
• Update asset records within the TIPWeb-IT Technology Asset Inventory System when required (i.e., changes to the asset assignment (room, staff or student), changes to the asset location (room), changes to the asset status (lost, stolen, repair, available, in use, etc.).
• Record and report the theft of equipment and file necessary reports with the police.
• Performs physical audits of assets at least twice a year.
• Supervises student technology aides, if applicable.
• Coordinate and physically moves technology assets as requested for disposal, repair, or use.
• Perform Room Inventory reports as requested by the Technology Coordinator.
• Attend Technology department meetings and training.
• Assist campus with guest speaker setups or other campus activities as needed.
• Clean up campus network drives by purging and making staff aware of outdated files.
• Routinely checks on labs, classroom, and laptop carts to ensure they are always in working order by promptly reporting repairs.
• Report details of any wireless connectivity issues by reporting all details associated with the connection loss...for example, room, number of users, type of devices, IP address, WiFi MAC address, program being accessed, and description of symptoms.
• Serve as communication liaison between Technology and campus staff.
• Assign technology equipment to new staff and students and performs basic orientation on the device.
• Assist teachers with scheduling labs and technology device carts.
• Enforce district AUP policies with students and staff, especially regarding the use of technology resources.
• Follow all rules, regulations, and policies of Garland ISD and follow directives from superiors.
• Follow the attendance policy as assigned by the supervisor.
• Perform all other duties as assigned.
Supervisory Responsibilities
None.
Mental Demands/Physical Demands/Environmental Factors
Tools/Equipment Used: Standard office equipment, including personal computer and peripherals
Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, squatting, bending, stooping, and twisting
Motion: Repetitive hand motions, frequent keyboarding, and use of a mouse; occasional reaching, moderate walking
Lifting: Regular light lifting and carrying (less than 15 pounds); occasional moderate lifting and carrying (15-44 pounds)
Environment: Work inside; may occasionally work outside (exposure to the sun, heat, cold, and inclement weather); exposure to noise
Mental Demands: Work with frequent interruptions; maintain emotional control under stress; maintain confidentiality
Inquiries to: Brian Dean, Coordinator
BDean@garlandisd.net Show more details...
Days: 196 days...
Pay Grade 202 Min: 168.70 Mid: $205.73 Daily rates
Primary Purpose
Responsible for overseeing and ensuring the smooth operation of all technology at the campus level. Provide Tier 1 support for all technical needs to ensure daily operational readiness. Facilitate the effective use of technology by assisting staff and students in the use of software, network systems, and technology hardware. Troubleshoot technical issues with staff and students. Maintain real-time, accurate inventory of technology assets, including performing technology audits yearly.
Qualifications
Education/Certification:
• High school Diploma or equivalent
• Technical Support Certification, i.e., A+ Certification, etc., preferred
Experience
• Minimum of one (1) year of customer service experience
• Minimum of one (1) year of technical support experience
Special Knowledge/Skills/Abilities
• Customer service experience in a professional environment
• Basic knowledge of computer application programs in a Chrome, Windows, and Apple environment
• Troubleshooting computers, printers, audio-visual equipment, and other common peripherals
• Possess general knowledge of how campus technology equipment is assembled and operated
• Possess general knowledge of Windows 10 & 11 Operating Systems
• Proficient with the use of Microsoft Office Suite
• Ability to prioritize work and meet deadlines
• Effective communication and interpersonal skills
• Ability to use Command Prompt to verify IP address of systems
• Score a passing grade on the basic technical screening exam
Major Responsibilities And Duties
• Work in the ticket system and provide first-level technical support for staff and students.
• Utilize the GISD service ticket system to respond to and track customer technical issues.
• Create service tickets for the repair and maintenance of technology equipment.
• Create and maintain existing campus user accounts, as needed.
• Report to the Technology Coordinator location for new equipment delivery and installation details.
• Coordinate and execute campus-wide device deployments for students and staff.
• Coordinate and execute campus-wide device collections from students and staff.
• Maintain the campus computers, printers, TVs, and all other technology for teachers and students.
• Reimage workstations and laptops as required.
• Powerwash and enroll district Chromebooks.
• Record and maintain accurate asset records in the TipWeb-IT Asset Management System.
• Inspect assets for asset tags and request reprints as needed for accuracy.
• Update asset records within the TIPWeb-IT Technology Asset Inventory System when required (i.e., changes to the asset assignment (room, staff or student), changes to the asset location (room), changes to the asset status (lost, stolen, repair, available, in use, etc.).
• Record and report the theft of equipment and file necessary reports with the police.
• Performs physical audits of assets at least twice a year.
• Supervises student technology aides, if applicable.
• Coordinate and physically moves technology assets as requested for disposal, repair, or use.
• Perform Room Inventory reports as requested by the Technology Coordinator.
• Attend Technology department meetings and training.
• Assist campus with guest speaker setups or other campus activities as needed.
• Clean up campus network drives by purging and making staff aware of outdated files.
• Routinely checks on labs, classroom, and laptop carts to ensure they are always in working order by promptly reporting repairs.
• Report details of any wireless connectivity issues by reporting all details associated with the connection loss...for example, room, number of users, type of devices, IP address, WiFi MAC address, program being accessed, and description of symptoms.
• Serve as communication liaison between Technology and campus staff.
• Assign technology equipment to new staff and students and performs basic orientation on the device.
• Assist teachers with scheduling labs and technology device carts.
• Enforce district AUP policies with students and staff, especially regarding the use of technology resources.
• Follow all rules, regulations, and policies of Garland ISD and follow directives from superiors.
• Follow the attendance policy as assigned by the supervisor.
• Perform all other duties as assigned.
Supervisory Responsibilities
None.
Mental Demands/Physical Demands/Environmental Factors
Tools/Equipment Used: Standard office equipment, including personal computer and peripherals
Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, squatting, bending, stooping, and twisting
Motion: Repetitive hand motions, frequent keyboarding, and use of a mouse; occasional reaching, moderate walking
Lifting: Regular light lifting and carrying (less than 15 pounds); occasional moderate lifting and carrying (15-44 pounds)
Environment: Work inside; may occasionally work outside (exposure to the sun, heat, cold, and inclement weather); exposure to noise
Mental Demands: Work with frequent interruptions; maintain emotional control under stress; maintain confidentiality
Inquiries to: Brian Dean, Coordinator
BDean@garlandisd.net Show more details...
via Glassdoor
posted_at: 17 days agoschedule_type: Full-timesalary: 11–14 an hour
• *Please go to https://www.saisd.org/departments/HR/jobOpportunities.asp to apply for this position***
Minimum Qualifications...
Associate Degree in electronics or computer field or equivalent; three years work experience;
A+ Technology Certification, CCNA, Server+ and/or AIS certifications preferred (multiple desired); Help Desk Institute certification and/or Dell Computer Maintenance certification preferred;
Valid Texas driver’s license with
• *Please go to https://www.saisd.org/departments/HR/jobOpportunities.asp to apply for this position***
Minimum Qualifications...
Associate Degree in electronics or computer field or equivalent; three years work experience;
A+ Technology Certification, CCNA, Server+ and/or AIS certifications preferred (multiple desired); Help Desk Institute certification and/or Dell Computer Maintenance certification preferred;
Valid Texas driver’s license with appropriate insurance coverage;
Strong organizational, communication (verbal and written), customer service, problem-solving skills; Ability to communicate technical terms and concepts to non-technical users;
Strong skills in technical support and maintenance;
Strong computer skills in Microsoft technologies for productivity, desktops, messaging, collaboration, conferencing, PC-based computers, and peripherals;
Help desk experience and ability to understand and model excellent customer service practices and techniques;
Two years technical support experience in a managed, networked PC environment;
Minimum Qualifications:
Associate Degree in electronics or computer field or equivalent; three years work experience;
A+ Technology Certification, CCNA, Server+ and/or AIS certifications preferred (multiple desired); Help Desk Institute certification and/or Dell Computer Maintenance certification preferred;
Valid Texas driver’s license with appropriate insurance coverage;
Strong organizational, communication (verbal and written), customer service, problem-solving skills; Ability to communicate technical terms and concepts to non-technical users;
Strong skills in technical support and maintenance;
Strong computer skills in Microsoft technologies for productivity, desktops, messaging, collaboration, conferencing, PC-based computers, and peripherals;
Help desk experience and ability to understand and model excellent customer service practices and techniques;
Two years technical support experience in a managed, networked PC environment;
Benefit Conditions:
• Only full-time employees eligible
Schedule:
• Monday to Friday
• 8 hour shift
Work Remotely
• Temporarily due to COVID-19
Job Type: Full-time
Expected hours: 40 per week
Benefits:
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
Compensation package:
• Hourly pay
Experience level:
• 1 year
Schedule:
• Monday to Friday
Ability to Relocate:
• San Angelo, TX 76901: Relocate before starting work (Required)
Work Location: In person Show more details...
Minimum Qualifications...
Associate Degree in electronics or computer field or equivalent; three years work experience;
A+ Technology Certification, CCNA, Server+ and/or AIS certifications preferred (multiple desired); Help Desk Institute certification and/or Dell Computer Maintenance certification preferred;
Valid Texas driver’s license with appropriate insurance coverage;
Strong organizational, communication (verbal and written), customer service, problem-solving skills; Ability to communicate technical terms and concepts to non-technical users;
Strong skills in technical support and maintenance;
Strong computer skills in Microsoft technologies for productivity, desktops, messaging, collaboration, conferencing, PC-based computers, and peripherals;
Help desk experience and ability to understand and model excellent customer service practices and techniques;
Two years technical support experience in a managed, networked PC environment;
Minimum Qualifications:
Associate Degree in electronics or computer field or equivalent; three years work experience;
A+ Technology Certification, CCNA, Server+ and/or AIS certifications preferred (multiple desired); Help Desk Institute certification and/or Dell Computer Maintenance certification preferred;
Valid Texas driver’s license with appropriate insurance coverage;
Strong organizational, communication (verbal and written), customer service, problem-solving skills; Ability to communicate technical terms and concepts to non-technical users;
Strong skills in technical support and maintenance;
Strong computer skills in Microsoft technologies for productivity, desktops, messaging, collaboration, conferencing, PC-based computers, and peripherals;
Help desk experience and ability to understand and model excellent customer service practices and techniques;
Two years technical support experience in a managed, networked PC environment;
Benefit Conditions:
• Only full-time employees eligible
Schedule:
• Monday to Friday
• 8 hour shift
Work Remotely
• Temporarily due to COVID-19
Job Type: Full-time
Expected hours: 40 per week
Benefits:
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
Compensation package:
• Hourly pay
Experience level:
• 1 year
Schedule:
• Monday to Friday
Ability to Relocate:
• San Angelo, TX 76901: Relocate before starting work (Required)
Work Location: In person Show more details...
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