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Most recent job postings at American Cancer Society
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
Position Description
Job Summary...
Leads a dynamic portfolio of work and serves as a strategic advisor to ensure successful execution of priority integrated marketing efforts. Develops, executes and manages promotional strategies and tactics to support mission and revenue priority activities, driving community relevance, storytelling and local lead generation. Provides strategic counsel to regional and departments, including conceptualizing strategies,
Position Description
Job Summary...
Leads a dynamic portfolio of work and serves as a strategic advisor to ensure successful execution of priority integrated marketing efforts. Develops, executes and manages promotional strategies and tactics to support mission and revenue priority activities, driving community relevance, storytelling and local lead generation. Provides strategic counsel to regional and departments, including conceptualizing strategies, partnering on teams to develop action plans, participating in integrated planning, removing barriers and enabling execution to bring those strategies to fruition. Advances the Society's mission, goals and objectives by raising market awareness and understanding of how the Society makes an impact in the fight against cancer.
Major Responsibilities
• Conceptualizes, leads and executes region specific mission and revenue campaigns that drive community relevance with an emphasis on innovative social media and digital promotion strategies consistent with other area business and communications plans. Provides analysis/ROI of efforts as needed/appropriate.
• Analyzes marketing strategies, market penetration, share of voice, etc. to determine ROI and inform future planning with a focus on local lead generation. Reports findings and recommendations to market and Region leadership.
• Leads and manages an integrated digital and social presence within a region, including social strategy, content creation, storytelling and digital promotions to drive and enhance regional results.
• Ensures alignment of strategies with the Society's global headquarters goals and objectives across local social and digital promotions.
• Serves as a cross-functional marketing advisor focused on lead generation for high impact/priority activities and opportunities within the region.
• Leads marketing communications efforts for an assigned product line, marketing area of expertise or major media market within the region. Works collaboratively on nationwide, cross-region strategy teams for assigned product lines and major markets.
• Maintains a keen sense of Society information and news to support market activities.
• Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the values, goals, and objectives of the Society to create an atmosphere of trust, cooperation, accountability, empowerment, and dedication to the mission.
• Accountable for integration across Development, Cancer Control and ACS CAN teams.
• Ensures that marketing strategies reflect the diversity of the communities served by the region and creates and reinforces an environment of inclusion.
• Trains/supports local promotions volunteers as appropriate on marketing strategies.
• Assists with agency relationships engaged in support of local or regional marketing activities, as appropriate.
• Serves as a community marketing and lead generation specialists in the peer to peer vertical.
• Creates strategy and execution of corporate marketing and lead generation support for the corporate and sports vertical.
• Stewardship marketing for the philanthropy and mission verticals.
• Provide dedicated leaderboard (network marketing) support through lifecycle management and partnership planning.
• Responsible for digital content creation, social media and media partnerships.
• High level media relationship stewardship and major market integration (local and regional media partnerships and targeted media relations).
• Upholds the six core principles of the communication profession as defined by the International Association of Business Communicators: Ethics, Consistency, Context, Analysis, Strategy and Engagement.
Position Requirements
FORMAL KNOWLEDGE
• Bachelor's degree in Marketing, New Media, Mass Communication or a related field.
• At least 7 years of experience in a marketing-related field, with specific focus in social and digital marketing strategy development and execution.
Other Skills
• Experience in Adobe Creative Suite, Google Analytics, SEO, and paid social are a plus.
• Experience with the digital landscape, particularly social media and its multichannel platforms with an emphasis on CRM (Salesforce) including marketing cloud, pardot.
• Demonstrated effectiveness through interpersonal, presentation, written and oral communications.
• Proven ability to assimilate complex organizational, political, and health issues into high quality, multimedia communications strategies, stories and tactics.
• Must have a proven track record in managing successful, multifaceted strategic promotion/communications campaigns.Track record in launching effective social initiatives, cause marketing partnerships, and media partnerships.
• Strong consultative sales skills
• Demonstrated success strategic planning and budgeting to meet revenue and expense targets.
• Strong aptitude for staying abreast of external trends and new developments in digital marketing.
• Must have demonstrated project management skills and be a highly motivated self-starter able to work in an extremely fast-paced team environment, manage multiple projects simultaneously, and meet deadlines.
SPECIAL MENTAL OR PHYSICAL DEMANDS
• Work is normally performed in a typical interior/office work environment.
• Limited physical activity required.
• Some travel may be required on as-needed basis.
The starting rate is $90,400 -$122,900 per year. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Equal Opportunity Employer.
See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants Show more details...
Job Summary...
Leads a dynamic portfolio of work and serves as a strategic advisor to ensure successful execution of priority integrated marketing efforts. Develops, executes and manages promotional strategies and tactics to support mission and revenue priority activities, driving community relevance, storytelling and local lead generation. Provides strategic counsel to regional and departments, including conceptualizing strategies, partnering on teams to develop action plans, participating in integrated planning, removing barriers and enabling execution to bring those strategies to fruition. Advances the Society's mission, goals and objectives by raising market awareness and understanding of how the Society makes an impact in the fight against cancer.
Major Responsibilities
• Conceptualizes, leads and executes region specific mission and revenue campaigns that drive community relevance with an emphasis on innovative social media and digital promotion strategies consistent with other area business and communications plans. Provides analysis/ROI of efforts as needed/appropriate.
• Analyzes marketing strategies, market penetration, share of voice, etc. to determine ROI and inform future planning with a focus on local lead generation. Reports findings and recommendations to market and Region leadership.
• Leads and manages an integrated digital and social presence within a region, including social strategy, content creation, storytelling and digital promotions to drive and enhance regional results.
• Ensures alignment of strategies with the Society's global headquarters goals and objectives across local social and digital promotions.
• Serves as a cross-functional marketing advisor focused on lead generation for high impact/priority activities and opportunities within the region.
• Leads marketing communications efforts for an assigned product line, marketing area of expertise or major media market within the region. Works collaboratively on nationwide, cross-region strategy teams for assigned product lines and major markets.
• Maintains a keen sense of Society information and news to support market activities.
• Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the values, goals, and objectives of the Society to create an atmosphere of trust, cooperation, accountability, empowerment, and dedication to the mission.
• Accountable for integration across Development, Cancer Control and ACS CAN teams.
• Ensures that marketing strategies reflect the diversity of the communities served by the region and creates and reinforces an environment of inclusion.
• Trains/supports local promotions volunteers as appropriate on marketing strategies.
• Assists with agency relationships engaged in support of local or regional marketing activities, as appropriate.
• Serves as a community marketing and lead generation specialists in the peer to peer vertical.
• Creates strategy and execution of corporate marketing and lead generation support for the corporate and sports vertical.
• Stewardship marketing for the philanthropy and mission verticals.
• Provide dedicated leaderboard (network marketing) support through lifecycle management and partnership planning.
• Responsible for digital content creation, social media and media partnerships.
• High level media relationship stewardship and major market integration (local and regional media partnerships and targeted media relations).
• Upholds the six core principles of the communication profession as defined by the International Association of Business Communicators: Ethics, Consistency, Context, Analysis, Strategy and Engagement.
Position Requirements
FORMAL KNOWLEDGE
• Bachelor's degree in Marketing, New Media, Mass Communication or a related field.
• At least 7 years of experience in a marketing-related field, with specific focus in social and digital marketing strategy development and execution.
Other Skills
• Experience in Adobe Creative Suite, Google Analytics, SEO, and paid social are a plus.
• Experience with the digital landscape, particularly social media and its multichannel platforms with an emphasis on CRM (Salesforce) including marketing cloud, pardot.
• Demonstrated effectiveness through interpersonal, presentation, written and oral communications.
• Proven ability to assimilate complex organizational, political, and health issues into high quality, multimedia communications strategies, stories and tactics.
• Must have a proven track record in managing successful, multifaceted strategic promotion/communications campaigns.Track record in launching effective social initiatives, cause marketing partnerships, and media partnerships.
• Strong consultative sales skills
• Demonstrated success strategic planning and budgeting to meet revenue and expense targets.
• Strong aptitude for staying abreast of external trends and new developments in digital marketing.
• Must have demonstrated project management skills and be a highly motivated self-starter able to work in an extremely fast-paced team environment, manage multiple projects simultaneously, and meet deadlines.
SPECIAL MENTAL OR PHYSICAL DEMANDS
• Work is normally performed in a typical interior/office work environment.
• Limited physical activity required.
• Some travel may be required on as-needed basis.
The starting rate is $90,400 -$122,900 per year. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Equal Opportunity Employer.
See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
Position Description
This individual must reside in one of the following states - NV, UT, AZ, NM, CO, TX, OK, AR, MS, LA, AL...
Job Summary
Leads execution against the enterprise-wide vision, direction, and strategy for increasing the diversity, equity, and inclusion (DEI) in region revenue activities. Translates the larger vision to a region plan to drive significant impact towards our DEI goals and objectives. Partners with the DEI enterprise
Position Description
This individual must reside in one of the following states - NV, UT, AZ, NM, CO, TX, OK, AR, MS, LA, AL...
Job Summary
Leads execution against the enterprise-wide vision, direction, and strategy for increasing the diversity, equity, and inclusion (DEI) in region revenue activities. Translates the larger vision to a region plan to drive significant impact towards our DEI goals and objectives. Partners with the DEI enterprise team to ensure Region efforts compliment & amplify their priorities. Manages a portfolio of individuals, corporations, and foundations with accountability for a related revenue goal. Provides expertise, ongoing guidance, and support to region leadership in order to build DEI growth with a focus on volunteer engagement, corporate relations and philanthropy.
Major Responsibilities
• Develops and leads implementation of the regional DEI revenue strategy, including identification of areas of greatest focus and potential impact
• Works closely with the area leaders on the recruitment of diverse members to their Area Boards, Volunteer Leadership Councils, and other high impact volunteer roles
• Works closely with corporate relations team members to expand our corporate engagement through a diversity lens, engaging with Chief Diversity Officers, building new partnerships through alignment of our DEI priorities and their defined corporate social responsibility
• Expands engagement with minority-owned/led corporations including recruiting diverse membership to CEOs Against Cancer Chapters
• Increases revenue from philanthropic donors and foundations with an interest or mission aligned with our DEI priorities
• Provides subject matter expertise in developing DEI-specific proposals, partnering with account teams throughout the sales process
• Works across the region to fully activate national DEI partnerships in areas and communities
• Works with events strategic directors to provides coaching and best practices to community fundraising and distinguished events team members for increasing diverse volunteers, participants and donors
• Monitors region diverse volunteer and donor metrics
• Collaborates with Strategic Directors for distinguished events, corporate strategy & operations, community fundraising and operations to integrate DEI appropriately into all revenue strategy & planning
• Maximizes the utilization of volunteers to achieve defined goals; oversees the volunteer engagement efforts to ensure the volunteer talent and capacity is available to execute volunteer-driven activities.
• Directs the utilization of best practices and available data to maximize fundraising efforts.
• Identifies region needs (training, collateral, product) and works with appropriate departments to deliver
• Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the values, goals, and cultural beliefs of the Society to create an atmosphere of trust, cooperation, accountability, empowerment, and dedication to the mission
Position Requirements
FORMAL KNOWLEDGE
Bachelor's Degree or equivalent experience, plus 8 years relevant experience in a large nonprofit or corporate setting.
Competencies/Skills
• Able to manage a multi-million-dollar portfolio of events.
• Able to cultivate relationships with targeted systems/organizations including mobilization of a diverse population of community leaders and volunteers.
• Strong market, community and constituent perspective; aptitude to stay current on new and emerging trends to influence strategies.
• Strong experience with community-based event planning and implementation.
• Able to generate accurate income projections and ROI analysis
• Excellent written and oral communication skills.
• Demonstrated success working with people managers and leveraging indirect leadership influence
• Ability to analyze and integrate information from relevant sources.
• Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals.
• Strong strategic planning skills.
• Outcome driven; strong project management ability.
• Collaborative leadership, management, coaching and support of diverse staff. Ability to connect nationwide strategy with local execution.
• Able to work through others to accomplish goals.
• Ability to create consensus among cross-functional departments and markets and bring closure to projects/initiatives.
• Proficient in computer-based information systems.
• Ability to understand and work within a complex organizational structure.
• Knowledge of product marketing/sales concepts.
SPECIAL MENTAL OR PHYSICAL DEMANDS
Travel, including evening and weekend work required.
The starting rate is $100,000-$110,000. The final candidate’s relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Equal Opportunity Employer.
See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants Show more details...
This individual must reside in one of the following states - NV, UT, AZ, NM, CO, TX, OK, AR, MS, LA, AL...
Job Summary
Leads execution against the enterprise-wide vision, direction, and strategy for increasing the diversity, equity, and inclusion (DEI) in region revenue activities. Translates the larger vision to a region plan to drive significant impact towards our DEI goals and objectives. Partners with the DEI enterprise team to ensure Region efforts compliment & amplify their priorities. Manages a portfolio of individuals, corporations, and foundations with accountability for a related revenue goal. Provides expertise, ongoing guidance, and support to region leadership in order to build DEI growth with a focus on volunteer engagement, corporate relations and philanthropy.
Major Responsibilities
• Develops and leads implementation of the regional DEI revenue strategy, including identification of areas of greatest focus and potential impact
• Works closely with the area leaders on the recruitment of diverse members to their Area Boards, Volunteer Leadership Councils, and other high impact volunteer roles
• Works closely with corporate relations team members to expand our corporate engagement through a diversity lens, engaging with Chief Diversity Officers, building new partnerships through alignment of our DEI priorities and their defined corporate social responsibility
• Expands engagement with minority-owned/led corporations including recruiting diverse membership to CEOs Against Cancer Chapters
• Increases revenue from philanthropic donors and foundations with an interest or mission aligned with our DEI priorities
• Provides subject matter expertise in developing DEI-specific proposals, partnering with account teams throughout the sales process
• Works across the region to fully activate national DEI partnerships in areas and communities
• Works with events strategic directors to provides coaching and best practices to community fundraising and distinguished events team members for increasing diverse volunteers, participants and donors
• Monitors region diverse volunteer and donor metrics
• Collaborates with Strategic Directors for distinguished events, corporate strategy & operations, community fundraising and operations to integrate DEI appropriately into all revenue strategy & planning
• Maximizes the utilization of volunteers to achieve defined goals; oversees the volunteer engagement efforts to ensure the volunteer talent and capacity is available to execute volunteer-driven activities.
• Directs the utilization of best practices and available data to maximize fundraising efforts.
• Identifies region needs (training, collateral, product) and works with appropriate departments to deliver
• Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the values, goals, and cultural beliefs of the Society to create an atmosphere of trust, cooperation, accountability, empowerment, and dedication to the mission
Position Requirements
FORMAL KNOWLEDGE
Bachelor's Degree or equivalent experience, plus 8 years relevant experience in a large nonprofit or corporate setting.
Competencies/Skills
• Able to manage a multi-million-dollar portfolio of events.
• Able to cultivate relationships with targeted systems/organizations including mobilization of a diverse population of community leaders and volunteers.
• Strong market, community and constituent perspective; aptitude to stay current on new and emerging trends to influence strategies.
• Strong experience with community-based event planning and implementation.
• Able to generate accurate income projections and ROI analysis
• Excellent written and oral communication skills.
• Demonstrated success working with people managers and leveraging indirect leadership influence
• Ability to analyze and integrate information from relevant sources.
• Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals.
• Strong strategic planning skills.
• Outcome driven; strong project management ability.
• Collaborative leadership, management, coaching and support of diverse staff. Ability to connect nationwide strategy with local execution.
• Able to work through others to accomplish goals.
• Ability to create consensus among cross-functional departments and markets and bring closure to projects/initiatives.
• Proficient in computer-based information systems.
• Ability to understand and work within a complex organizational structure.
• Knowledge of product marketing/sales concepts.
SPECIAL MENTAL OR PHYSICAL DEMANDS
Travel, including evening and weekend work required.
The starting rate is $100,000-$110,000. The final candidate’s relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Equal Opportunity Employer.
See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants Show more details...
via LinkedIn
posted_at: 10 days agoschedule_type: Full-time
Position Description
Job Summary...
The Cancer Support Specialist (CSS) assists American Cancer Society constituents with requests for ACS programs & services, resources, material orders and a broad range of general inquiries. The CSS matches constituents to national resource support leading to improved quality of life for cancer patients who are referred or contact the Society. The CSS demonstrates exceptional relationship building skills to develop
Position Description
Job Summary...
The Cancer Support Specialist (CSS) assists American Cancer Society constituents with requests for ACS programs & services, resources, material orders and a broad range of general inquiries. The CSS matches constituents to national resource support leading to improved quality of life for cancer patients who are referred or contact the Society. The CSS demonstrates exceptional relationship building skills to develop trust and loyalty between contacts and the American Cancer Society. This position is critical to the promotion and enhancement of the Society's mission, goals, and objectives.
Major Responsibilities
• Handles high volume of patient related and general constituent contacts in a consistent and customer focused manner ensuring total constituent satisfaction
• Takes complete ownership of constituent inquiries, identifies, and evaluates constituent needs while providing an accurate and thorough information exchange
• Systematically researches options and provides patients, caregivers, healthcare professionals, students and members of community organization with information regarding ACS programs and services, other cancer-related resources, as well as general inquiries
• Develops and maintains strong working relationships with patients, field staff, volunteers, program partners and health care systems through courteous, timely and professional service
• Documents all data points in the customer relationship management database required by organizational processes and policies
• Strives for first contact resolution and skillfully provides process expectations to support overall customer experience
• Coordinates ACS transportation, lodging and support programs to remove barriers to care and help patients complete treatment
• Triages requests to internal groups and escalates complex issues to the appropriate knowledgeable resource
• Fulfills material orders
• Utilizes software, databases and procedures appropriately
• Meets established performance management metrics and goals
• Handles all interactions with tact, courtesy and empathy while assesses the contact's emotional status and promotes psycho-social support resources as needed
• Maintains current knowledge of work-related processes and policies
• Maintains a cohesive team environment and utilizes coaching and feedback to improve performance
• Reports problems related to constituents, operations, telephone system and/or system hardware/software to appropriate resource
• Abides by ACS policies, procedures, and security requirements
• Performs other duties as assigned
Position Requirements
FORMAL KNOWLEDGE
• Bachelor's degree or equivalent experience
• Contact center and/or customer service experience desirable
• Work from home experience desirable
Skills, Specialized Training Or Knowledge
• Strong verbal communication and listening skills required
• Demonstrated written communication skills required
• Strong interpersonal skills and ability to work effectively within a team environment
• Strong customer service orientation
• Bilingual skills (Spanish/English) desirable
• Must be a highly motivated self-starter with initiative and follow-through, with the ability to work in an extremely fast paced team environment with attention to detail
• Ability to adapt quickly to new technology and tools
• Basic familiarity with utilization of Microsoft Office Products (Excel, PowerPoint, etc.)
• Typing proficiency of 40 WPM and ability to satisfactorily pass a pre-hire technology assessment and training assessments.
• Comfortable making independent decisions, but willing to seek supervisory input when needed
• Demonstrates the Society's cultural beliefs of integrity, compassion, courage, determination and diversity
Special Mental Or Physical Demands
• Work is conducted within a virtual Contact Center environment
• No or very limited physical effort required
• Available to work evenings, late nights, weekends, holidays or travel when required
The starting rate is $18.50 an hour. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including but not limited to geographic location.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Equal Opportunity Employer.
See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants Show more details...
Job Summary...
The Cancer Support Specialist (CSS) assists American Cancer Society constituents with requests for ACS programs & services, resources, material orders and a broad range of general inquiries. The CSS matches constituents to national resource support leading to improved quality of life for cancer patients who are referred or contact the Society. The CSS demonstrates exceptional relationship building skills to develop trust and loyalty between contacts and the American Cancer Society. This position is critical to the promotion and enhancement of the Society's mission, goals, and objectives.
Major Responsibilities
• Handles high volume of patient related and general constituent contacts in a consistent and customer focused manner ensuring total constituent satisfaction
• Takes complete ownership of constituent inquiries, identifies, and evaluates constituent needs while providing an accurate and thorough information exchange
• Systematically researches options and provides patients, caregivers, healthcare professionals, students and members of community organization with information regarding ACS programs and services, other cancer-related resources, as well as general inquiries
• Develops and maintains strong working relationships with patients, field staff, volunteers, program partners and health care systems through courteous, timely and professional service
• Documents all data points in the customer relationship management database required by organizational processes and policies
• Strives for first contact resolution and skillfully provides process expectations to support overall customer experience
• Coordinates ACS transportation, lodging and support programs to remove barriers to care and help patients complete treatment
• Triages requests to internal groups and escalates complex issues to the appropriate knowledgeable resource
• Fulfills material orders
• Utilizes software, databases and procedures appropriately
• Meets established performance management metrics and goals
• Handles all interactions with tact, courtesy and empathy while assesses the contact's emotional status and promotes psycho-social support resources as needed
• Maintains current knowledge of work-related processes and policies
• Maintains a cohesive team environment and utilizes coaching and feedback to improve performance
• Reports problems related to constituents, operations, telephone system and/or system hardware/software to appropriate resource
• Abides by ACS policies, procedures, and security requirements
• Performs other duties as assigned
Position Requirements
FORMAL KNOWLEDGE
• Bachelor's degree or equivalent experience
• Contact center and/or customer service experience desirable
• Work from home experience desirable
Skills, Specialized Training Or Knowledge
• Strong verbal communication and listening skills required
• Demonstrated written communication skills required
• Strong interpersonal skills and ability to work effectively within a team environment
• Strong customer service orientation
• Bilingual skills (Spanish/English) desirable
• Must be a highly motivated self-starter with initiative and follow-through, with the ability to work in an extremely fast paced team environment with attention to detail
• Ability to adapt quickly to new technology and tools
• Basic familiarity with utilization of Microsoft Office Products (Excel, PowerPoint, etc.)
• Typing proficiency of 40 WPM and ability to satisfactorily pass a pre-hire technology assessment and training assessments.
• Comfortable making independent decisions, but willing to seek supervisory input when needed
• Demonstrates the Society's cultural beliefs of integrity, compassion, courage, determination and diversity
Special Mental Or Physical Demands
• Work is conducted within a virtual Contact Center environment
• No or very limited physical effort required
• Available to work evenings, late nights, weekends, holidays or travel when required
The starting rate is $18.50 an hour. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including but not limited to geographic location.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Equal Opportunity Employer.
See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants Show more details...
via ADP
posted_at: 5 days agoschedule_type: Full-time
The schedule for this role is Monday to Friday 11:00am - 7:00pm.
JOB SUMMARY...
Manages operations of a Hope Lodge, a free hospitality house for cancer patients undergoing active outpatient cancer treatment and their caregivers. Ensures all policies and procedures for both Hope Lodge operations and general American Cancer Society are followed. Supervises a staff team covering evenings and overnights to ensure safe operation of a Hope Lodge operating
The schedule for this role is Monday to Friday 11:00am - 7:00pm.
JOB SUMMARY...
Manages operations of a Hope Lodge, a free hospitality house for cancer patients undergoing active outpatient cancer treatment and their caregivers. Ensures all policies and procedures for both Hope Lodge operations and general American Cancer Society are followed. Supervises a staff team covering evenings and overnights to ensure safe operation of a Hope Lodge operating 24/7/365. Implements constituent relationship management principles as standard business practice. Partners with area hospitals, clinics and health systems in establishing and maintaining guest referrals. Collaborates with ACS staff to ensure financial and volunteer support of the lodge.
MAJOR RESPONSIBILITIES:
• Manages staff, volunteers and vendors to deliver Hope Lodge services and provide guests access to cancer treatment in accordance with ACS policy and protocols.
• Directly supervises evening and overnight staff.
• Serves as site lead staffer for Hope Lodge in absence of Senior Manager.
• Ensures all guest interactions and processes including referrals, screening, check-in, orientation, stay, and check-out are handled in strict adherence to Hope Lodge Operations policies.
• Communicates with healthcare workers and referral sources including conducting health care worker orientations and Hope Lodge promotion with referring partners.
• Aides Senior Manager in working with Facilities Management staff and vendors to secure and maintain the Lodge property.
• Ensures timely and accurate reporting including ensuring data is entered into applicable software and systems (HMS, Salesforce, Marketplace, Concur, ADP, etc.).
• Ensures timely completion of all required American Cancer Society trainings and compliance courses for self and staff team.
• Performs any and all necessary responsibilities in the absence of staff or volunteers, including guest transportation, and ensures Hope Lodge is staffed at all times 24/7/365; fulfilling this responsibility may require unplanned/unscheduled time at the Lodge.
• Oversees recruitment, training, retention and utilization of volunteers in an appropriate manner to support Hope Lodge program delivery.
• May serve as a spokesperson for the Hope Lodge to actively promote community relations and awareness of Hope Lodge activities including tours for civic, community and health care groups.
• Identifies development opportunities with Hope Lodge guests and community leaders that interact with Hope Lodge; assists with solicitation when appropriate.
• Performs other duties as assigned.
Requirements:
FORMAL KNOWLEDGE
Bachelor's degree in business administration, non-profit management, public health, hotel/hospitality, social work or a related field or an equivalent combination of education and experience. Four years of progressively responsible professional experience with at least two years of direct supervision of staff.
Receiving the COVID-19 vaccination is an essential function of this position and is necessary to ensure the health and safety of our guests who are undergoing cancer treatment. ACS also will require employees to follow guidelines established by the organization with respect to the COVID-19 virus that may include, but is not limited to, wearing a mask, testing, washing hands, social distancing, etc.
Hope Lodge employees are expected to remain up-to-date with all adult vaccinations as recommended by the Centers for Disease Control and Prevention (CDC).
OTHER SKILLS
Excellent communication, customer service, analytic, computer and consulting skills. Advanced skills in administration, management and conflict resolution. Ability to work independently and with minimum direction. Experience leading a team including part-time employees working alone outside of normal business hours to ensure 24/7/365 staff coverage. Remains calm even under highly stressful situations.
SPECIALIZED TRAINING OR KNOWLEDGE
Knowledge of ACS mission, and complete understanding of Hope Loge operations, strategy and program purpose is required. Proven ability to prioritize and execute tasks in a high-pressure environment. Ability to assess needs of various stakeholders and creatively influence courses of action within budgets and timelines. Experience in hospitality housing or similar residential management preferred. Current CPR and AED certification required (this may be achieved within 90 days of hire).
SPECIAL MENTAL OR PHYSICAL DEMANDS
Ability to lift and carry 25 pounds. Ability to move around to all areas of the lodge quickly and safely including proper cleanup and disposal of bodily fluid spills and infectious waste. Ability to travel by vehicle and/or airplane as necessary. A valid driver's license and clean driving record is required. Able to work occasional nights, weekends and unusual hours as may be needed to ensure 24/7/365 staffing Show more details...
JOB SUMMARY...
Manages operations of a Hope Lodge, a free hospitality house for cancer patients undergoing active outpatient cancer treatment and their caregivers. Ensures all policies and procedures for both Hope Lodge operations and general American Cancer Society are followed. Supervises a staff team covering evenings and overnights to ensure safe operation of a Hope Lodge operating 24/7/365. Implements constituent relationship management principles as standard business practice. Partners with area hospitals, clinics and health systems in establishing and maintaining guest referrals. Collaborates with ACS staff to ensure financial and volunteer support of the lodge.
MAJOR RESPONSIBILITIES:
• Manages staff, volunteers and vendors to deliver Hope Lodge services and provide guests access to cancer treatment in accordance with ACS policy and protocols.
• Directly supervises evening and overnight staff.
• Serves as site lead staffer for Hope Lodge in absence of Senior Manager.
• Ensures all guest interactions and processes including referrals, screening, check-in, orientation, stay, and check-out are handled in strict adherence to Hope Lodge Operations policies.
• Communicates with healthcare workers and referral sources including conducting health care worker orientations and Hope Lodge promotion with referring partners.
• Aides Senior Manager in working with Facilities Management staff and vendors to secure and maintain the Lodge property.
• Ensures timely and accurate reporting including ensuring data is entered into applicable software and systems (HMS, Salesforce, Marketplace, Concur, ADP, etc.).
• Ensures timely completion of all required American Cancer Society trainings and compliance courses for self and staff team.
• Performs any and all necessary responsibilities in the absence of staff or volunteers, including guest transportation, and ensures Hope Lodge is staffed at all times 24/7/365; fulfilling this responsibility may require unplanned/unscheduled time at the Lodge.
• Oversees recruitment, training, retention and utilization of volunteers in an appropriate manner to support Hope Lodge program delivery.
• May serve as a spokesperson for the Hope Lodge to actively promote community relations and awareness of Hope Lodge activities including tours for civic, community and health care groups.
• Identifies development opportunities with Hope Lodge guests and community leaders that interact with Hope Lodge; assists with solicitation when appropriate.
• Performs other duties as assigned.
Requirements:
FORMAL KNOWLEDGE
Bachelor's degree in business administration, non-profit management, public health, hotel/hospitality, social work or a related field or an equivalent combination of education and experience. Four years of progressively responsible professional experience with at least two years of direct supervision of staff.
Receiving the COVID-19 vaccination is an essential function of this position and is necessary to ensure the health and safety of our guests who are undergoing cancer treatment. ACS also will require employees to follow guidelines established by the organization with respect to the COVID-19 virus that may include, but is not limited to, wearing a mask, testing, washing hands, social distancing, etc.
Hope Lodge employees are expected to remain up-to-date with all adult vaccinations as recommended by the Centers for Disease Control and Prevention (CDC).
OTHER SKILLS
Excellent communication, customer service, analytic, computer and consulting skills. Advanced skills in administration, management and conflict resolution. Ability to work independently and with minimum direction. Experience leading a team including part-time employees working alone outside of normal business hours to ensure 24/7/365 staff coverage. Remains calm even under highly stressful situations.
SPECIALIZED TRAINING OR KNOWLEDGE
Knowledge of ACS mission, and complete understanding of Hope Loge operations, strategy and program purpose is required. Proven ability to prioritize and execute tasks in a high-pressure environment. Ability to assess needs of various stakeholders and creatively influence courses of action within budgets and timelines. Experience in hospitality housing or similar residential management preferred. Current CPR and AED certification required (this may be achieved within 90 days of hire).
SPECIAL MENTAL OR PHYSICAL DEMANDS
Ability to lift and carry 25 pounds. Ability to move around to all areas of the lodge quickly and safely including proper cleanup and disposal of bodily fluid spills and infectious waste. Ability to travel by vehicle and/or airplane as necessary. A valid driver's license and clean driving record is required. Able to work occasional nights, weekends and unusual hours as may be needed to ensure 24/7/365 staffing Show more details...
via Glassdoor
posted_at: 5 days agoschedule_type: Full-timesalary: 89K–100K a yearwork_from_home: 1
At the American Cancer Society, we're leading the fight for a world without cancer. Our employees and 1.5 million volunteers are raising the bar every single day. We actively seek candidates from diverse backgrounds including communities of color, the LGBTQ community, veterans, and people with disabilities. The greater the diversity of our people, the better we can serve our communities.
The... people who work at the American Cancer Society focus
At the American Cancer Society, we're leading the fight for a world without cancer. Our employees and 1.5 million volunteers are raising the bar every single day. We actively seek candidates from diverse backgrounds including communities of color, the LGBTQ community, veterans, and people with disabilities. The greater the diversity of our people, the better we can serve our communities.
The... people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
Position Description
This is a grant-funded position, with funding being secured from BMS (Bristol Myers Squibb) through December 31, 2024.
This is a remote position and can be based anywhere within the U.S.
JOB SUMMARY
Under the direction of the Managing Director, Healthy Communities, coordinates internal and external health equity activities to leverage the program assets and capabilities of ACS to address and integrate the social, economic, and environmental factors into our work by collaborating with national and community leaders to improve cancer treatment outcomes. Leads and applies knowledge, skills, and methodology in planning, implementing, evaluating, and monitoring mission initiatives for cancer patients and clinicians with an emphasis on addressing Social Determinants of Health (SDOH) in cancer treatment centers. Serves as expert resource to other ACS and ACS CAN departments and works to ensure appropriate integration of health equity information, practices, and resources into research, programs and services, and advocacy. Represents ACS externally through collaborative initiatives, at national, state, and local levels.
This position will:
Lead, coordinate, and implement the delivery of cancer treatment center leadership teams/projects charged with tackling health equity issues within their organizations and/or within their community. This includes the development and delivery of large in-person and/or virtual trainings and learning collaboratives, and provision of subject matter and technical expertise to these teams in support of the Bristol Myers Squibb (BMS) Driving Equitable Cancer Patient Outcomes by Addressing Social Determinants of Health to:
• Support and capacity building to participating cancer care institutions through a competitive grants program to develop SDOH screening and referral best practices, improve processes, and develop metrics for success in addressing patient barriers to treatment and care among individuals with a cancer diagnosis.
• Strengthen cross-sector community health collaboration between participating cancer care institutions and local community resources to improve community-clinical linkages to better address social determinants of health-related needs.
• Create new SDOH screening tools and linkage strategies to aid hospitals and cancer centers with NCI designation and CoC accreditation and to address specific design elements of the Centers for Medicare & Medicaid Service’s (CMS) Innovation Center’s new model for payment and service delivery, the Enhancing Oncology Model.
• Model and practice ACS’ health equity principles in the work this position carries out.
• Support evaluation activities related to the BSM projects.
MAJOR RESPONSIBILITIES
• Assists Managing Director, Healthy Communities with management and maintenance of cross-functional teams to achieve health equity goals and objectives.
• Participates as an integrated member of the health equity program team.
• Manages programs/initiatives through discovery to evaluation, including developing processes and managing workflows to ensure timely and effective coordination and communication.
• Provides training and technical assistance to ACS staff and volunteers, and partners for purposes of planning and assessment and program and policy development and implementation.
• Monitors science and trends, emerging issues, best practices for advancing health equity strategies.
• Prepares briefing papers, presentations, and related activities for health equity issues for multiple stakeholders.
• Manages relationship with grantees to support patient/community projects to successfully achieve their goals and ensure the voices and perspectives from the community are driving efforts to reduce cancer disparities.
• Builds and sustains meaningful relationships throughout ACS and ACS CAN—especially with regional staff and volunteers—and with health equity experts to successfully accomplish health equity goals.
• Facilitate networking and collaboration between ACS departments and partners for fundraising and donor contributions to support community projects.
• Works collaboratively with evaluation staff to evaluate initiatives and monitor progress.
• Reviews and analyzes health equity data and information published in the cancer and broader health scientific literature.
• Monitors external landscape in health equity for purposes of informing strategy development and new opportunities in health equity initiatives.
• Develops periodic analyses and white papers on new and emerging issues relevant to health equity and communicates this information to relevant stakeholders.
• Writes and communicates monthly program reports/updates to keep stakeholders and funders informed of progress.
• Manages programmatic work of partners and ensures deliverables are met in a timely manner.
• Assists in monitoring programmatic and spending activities of participating projects and provides technical support when necessary.
• Conducts special projects and initiatives as needed.
Position Requirements
FORMAL KNOWLEDGE
• Masters required in areas such as in public health, health care administration, public policy, sociology, or anthropology, with emphasis in health equity and/or social determinants of health preferred.
• Minimum 7 years’ experience in planning/implementing public health, provider, or community initiatives—including some health equity/social determinants of health-related experience and experience at the community and working at or with cancer centers—and experience in working with internal leadership and external partners to accomplish deliverables.
• Knowledge of current and emerging scientific evidence related to health equity and social determinants of health.
• Knowledge of cancer and cancer control, chronic disease prevention and management, public health, health policy, health promotion, and/or communications.
• Knowledge in budget management and contract development and execution.
• Skills in meeting facilitation and technology platforms.
COMPETENCIES/SKILLS
• Demonstrated skill in developing and implementing multi-level health care strategies.
• Demonstrated skill in coordinating and managing programs.
• Ability to manage internal and external collaborations.
• Ability to manage projects effectively, consistent with ACS mission and goals.
• Ability to work and collaborate effectively with multiple constituents.
• Outstanding interpersonal, relationship management and communication skills, including public speaking and written communication.
• Excellent organizational skills and ability to manage multiple and sometimes competing priorities.
• Ability to effectively manage workgroups that include staff and volunteers.
SPECIAL MENTAL OR PHYSICAL DEMANDS
Occasional travel
The starting rate is $89,000 - $100,000. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Position Requirements Show more details...
The... people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
Position Description
This is a grant-funded position, with funding being secured from BMS (Bristol Myers Squibb) through December 31, 2024.
This is a remote position and can be based anywhere within the U.S.
JOB SUMMARY
Under the direction of the Managing Director, Healthy Communities, coordinates internal and external health equity activities to leverage the program assets and capabilities of ACS to address and integrate the social, economic, and environmental factors into our work by collaborating with national and community leaders to improve cancer treatment outcomes. Leads and applies knowledge, skills, and methodology in planning, implementing, evaluating, and monitoring mission initiatives for cancer patients and clinicians with an emphasis on addressing Social Determinants of Health (SDOH) in cancer treatment centers. Serves as expert resource to other ACS and ACS CAN departments and works to ensure appropriate integration of health equity information, practices, and resources into research, programs and services, and advocacy. Represents ACS externally through collaborative initiatives, at national, state, and local levels.
This position will:
Lead, coordinate, and implement the delivery of cancer treatment center leadership teams/projects charged with tackling health equity issues within their organizations and/or within their community. This includes the development and delivery of large in-person and/or virtual trainings and learning collaboratives, and provision of subject matter and technical expertise to these teams in support of the Bristol Myers Squibb (BMS) Driving Equitable Cancer Patient Outcomes by Addressing Social Determinants of Health to:
• Support and capacity building to participating cancer care institutions through a competitive grants program to develop SDOH screening and referral best practices, improve processes, and develop metrics for success in addressing patient barriers to treatment and care among individuals with a cancer diagnosis.
• Strengthen cross-sector community health collaboration between participating cancer care institutions and local community resources to improve community-clinical linkages to better address social determinants of health-related needs.
• Create new SDOH screening tools and linkage strategies to aid hospitals and cancer centers with NCI designation and CoC accreditation and to address specific design elements of the Centers for Medicare & Medicaid Service’s (CMS) Innovation Center’s new model for payment and service delivery, the Enhancing Oncology Model.
• Model and practice ACS’ health equity principles in the work this position carries out.
• Support evaluation activities related to the BSM projects.
MAJOR RESPONSIBILITIES
• Assists Managing Director, Healthy Communities with management and maintenance of cross-functional teams to achieve health equity goals and objectives.
• Participates as an integrated member of the health equity program team.
• Manages programs/initiatives through discovery to evaluation, including developing processes and managing workflows to ensure timely and effective coordination and communication.
• Provides training and technical assistance to ACS staff and volunteers, and partners for purposes of planning and assessment and program and policy development and implementation.
• Monitors science and trends, emerging issues, best practices for advancing health equity strategies.
• Prepares briefing papers, presentations, and related activities for health equity issues for multiple stakeholders.
• Manages relationship with grantees to support patient/community projects to successfully achieve their goals and ensure the voices and perspectives from the community are driving efforts to reduce cancer disparities.
• Builds and sustains meaningful relationships throughout ACS and ACS CAN—especially with regional staff and volunteers—and with health equity experts to successfully accomplish health equity goals.
• Facilitate networking and collaboration between ACS departments and partners for fundraising and donor contributions to support community projects.
• Works collaboratively with evaluation staff to evaluate initiatives and monitor progress.
• Reviews and analyzes health equity data and information published in the cancer and broader health scientific literature.
• Monitors external landscape in health equity for purposes of informing strategy development and new opportunities in health equity initiatives.
• Develops periodic analyses and white papers on new and emerging issues relevant to health equity and communicates this information to relevant stakeholders.
• Writes and communicates monthly program reports/updates to keep stakeholders and funders informed of progress.
• Manages programmatic work of partners and ensures deliverables are met in a timely manner.
• Assists in monitoring programmatic and spending activities of participating projects and provides technical support when necessary.
• Conducts special projects and initiatives as needed.
Position Requirements
FORMAL KNOWLEDGE
• Masters required in areas such as in public health, health care administration, public policy, sociology, or anthropology, with emphasis in health equity and/or social determinants of health preferred.
• Minimum 7 years’ experience in planning/implementing public health, provider, or community initiatives—including some health equity/social determinants of health-related experience and experience at the community and working at or with cancer centers—and experience in working with internal leadership and external partners to accomplish deliverables.
• Knowledge of current and emerging scientific evidence related to health equity and social determinants of health.
• Knowledge of cancer and cancer control, chronic disease prevention and management, public health, health policy, health promotion, and/or communications.
• Knowledge in budget management and contract development and execution.
• Skills in meeting facilitation and technology platforms.
COMPETENCIES/SKILLS
• Demonstrated skill in developing and implementing multi-level health care strategies.
• Demonstrated skill in coordinating and managing programs.
• Ability to manage internal and external collaborations.
• Ability to manage projects effectively, consistent with ACS mission and goals.
• Ability to work and collaborate effectively with multiple constituents.
• Outstanding interpersonal, relationship management and communication skills, including public speaking and written communication.
• Excellent organizational skills and ability to manage multiple and sometimes competing priorities.
• Ability to effectively manage workgroups that include staff and volunteers.
SPECIAL MENTAL OR PHYSICAL DEMANDS
Occasional travel
The starting rate is $89,000 - $100,000. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Position Requirements Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
Position Description
This is a remote position and must reside in Connecticut, Massachusetts, or Rhode Island...
Job Summary
• A specialized role to impact the entire cancer care continuum through engagement with payors, government, and state associations with aligned KPIs to drive pillar metrics.
• Payors like Medicaid, Medicare and Health Plans have policy and financial impact on hospitals, providers, and patients and have capability to impact
Position Description
This is a remote position and must reside in Connecticut, Massachusetts, or Rhode Island...
Job Summary
• A specialized role to impact the entire cancer care continuum through engagement with payors, government, and state associations with aligned KPIs to drive pillar metrics.
• Payors like Medicaid, Medicare and Health Plans have policy and financial impact on hospitals, providers, and patients and have capability to impact coverage through reimbursement and cost.
• Government and State Organizations like Health Departments, Comprehensive Cancer Coalitions, and Provider Associations influence provider practice through policies, strategy, and technical assistance.
Major Responsibilities
• Convene partners and engage stakeholders in the pillar priorities across the continuum.
• Promote ACS programs/services to reduce barriers to care and improve quality of life
• Share resources and support evidence-based strategy implementation.
• Manage priority accounts with State Departments of Health, State Medicaid Department, State Professional Associations, State Coalitions, Roundtables, Consortiums, and Health Plans (Commercial, Medicare, Medicaid).
• Engage partners through convening, implementing evidence-based strategies, sharing resources, cultivating health care champions, and driving system policies and practices to improve the lives of patients with cancer and their families.
• Drive system policies and practices to increase access to care.
• Lead pillar integration through account management.
Position Requirements
FORMAL KNOWLEDGE
Bachelor’s degree in public health, health administration, healthcare, nonprofit management or equivalent required; graduate degree a plus. Minimum of five years of experience in health care related management, administration, account management, with a proven background in executive relationship development, preferably with a multi-million-dollar organization.
Skills
• Able to cultivate relationships with targeted health systems to create a sense of urgency related to awareness of cancer as a major health problem, motivate to action across the cancer continuum and influence strategies and techniques.
• Ability to represent the Society effectively and professionally to state-based health systems, agency, and community leaders, including working with disparate populations and diverse constituents
• Strong experience with state and community-based program planning and implementation.
• Knowledge of health insurance and coverage issues, advocacy, and government policy.
• Extensive knowledge of state health care and insurance structures, Medicaid and Medicare practices and policies, oncology payment models.
• Knowledge of program development, outcome-based interventions, educational processes and evaluations.
• Knowledge of health insurance and coverage issues, advocacy, and government policy.
• Strong knowledge of health status data statistics and analysis, quality measures, chronic disease tracking, and reading and interpreting cancer statistics.
• Maintains general knowledge of science and evidenced based best practices through monitoring current research and practices, attending trainings, and participating in required meetings.
• Leverages volunteers as door openers and relationship builders.
SPECIALIZED TRAINING OR KNOWLEDGE
• Extensive knowledge of state health care and insurance structures, Medicaid and Medicare practices and policies.
• Knowledge of program development, outcome-based interventions, educational processes and evaluations.
• Strong knowledge of health status data statistics and analysis, chronic disease tracking, and reading and interpreting cancer statistics.
• Maintains general knowledge of science and evidenced based best practices through monitoring current research and practices, attending trainings, and participating in enterprise and regional meetings.
SPECIAL MENTAL OR PHYSICAL DEMANDS
Travel, including evening and weekend work required.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Equal Opportunity Employer.
See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants Show more details...
This is a remote position and must reside in Connecticut, Massachusetts, or Rhode Island...
Job Summary
• A specialized role to impact the entire cancer care continuum through engagement with payors, government, and state associations with aligned KPIs to drive pillar metrics.
• Payors like Medicaid, Medicare and Health Plans have policy and financial impact on hospitals, providers, and patients and have capability to impact coverage through reimbursement and cost.
• Government and State Organizations like Health Departments, Comprehensive Cancer Coalitions, and Provider Associations influence provider practice through policies, strategy, and technical assistance.
Major Responsibilities
• Convene partners and engage stakeholders in the pillar priorities across the continuum.
• Promote ACS programs/services to reduce barriers to care and improve quality of life
• Share resources and support evidence-based strategy implementation.
• Manage priority accounts with State Departments of Health, State Medicaid Department, State Professional Associations, State Coalitions, Roundtables, Consortiums, and Health Plans (Commercial, Medicare, Medicaid).
• Engage partners through convening, implementing evidence-based strategies, sharing resources, cultivating health care champions, and driving system policies and practices to improve the lives of patients with cancer and their families.
• Drive system policies and practices to increase access to care.
• Lead pillar integration through account management.
Position Requirements
FORMAL KNOWLEDGE
Bachelor’s degree in public health, health administration, healthcare, nonprofit management or equivalent required; graduate degree a plus. Minimum of five years of experience in health care related management, administration, account management, with a proven background in executive relationship development, preferably with a multi-million-dollar organization.
Skills
• Able to cultivate relationships with targeted health systems to create a sense of urgency related to awareness of cancer as a major health problem, motivate to action across the cancer continuum and influence strategies and techniques.
• Ability to represent the Society effectively and professionally to state-based health systems, agency, and community leaders, including working with disparate populations and diverse constituents
• Strong experience with state and community-based program planning and implementation.
• Knowledge of health insurance and coverage issues, advocacy, and government policy.
• Extensive knowledge of state health care and insurance structures, Medicaid and Medicare practices and policies, oncology payment models.
• Knowledge of program development, outcome-based interventions, educational processes and evaluations.
• Knowledge of health insurance and coverage issues, advocacy, and government policy.
• Strong knowledge of health status data statistics and analysis, quality measures, chronic disease tracking, and reading and interpreting cancer statistics.
• Maintains general knowledge of science and evidenced based best practices through monitoring current research and practices, attending trainings, and participating in required meetings.
• Leverages volunteers as door openers and relationship builders.
SPECIALIZED TRAINING OR KNOWLEDGE
• Extensive knowledge of state health care and insurance structures, Medicaid and Medicare practices and policies.
• Knowledge of program development, outcome-based interventions, educational processes and evaluations.
• Strong knowledge of health status data statistics and analysis, chronic disease tracking, and reading and interpreting cancer statistics.
• Maintains general knowledge of science and evidenced based best practices through monitoring current research and practices, attending trainings, and participating in enterprise and regional meetings.
SPECIAL MENTAL OR PHYSICAL DEMANDS
Travel, including evening and weekend work required.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Equal Opportunity Employer.
See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
Position Description
Job Summary...
ACS CAN is committed to removing the patient’s barriers to cancer care by identifying critical resources for patients, helping them navigate through health care services and systems, and promoting health. To this end, we are expanding employee resources to hire a subject matter expert who will promote beneficial policy solutions and changes in reimbursement and payment models for patient navigation, particularly
Position Description
Job Summary...
ACS CAN is committed to removing the patient’s barriers to cancer care by identifying critical resources for patients, helping them navigate through health care services and systems, and promoting health. To this end, we are expanding employee resources to hire a subject matter expert who will promote beneficial policy solutions and changes in reimbursement and payment models for patient navigation, particularly as it relates to supporting cancer patients and oncology services. The position will report up through its respective functional team but will be charged with working strategically across functions to drive a cohesive, coordinated and deliberate strategy to advance an evidence-based policy agenda critical to promoting a reimbursement pathway for patient navigation.
• Patient navigator for the American Cancer Society Cancer Action Network (ACS CAN), representing the Society’s and ACS CAN’s policy agenda pertaining to reimbursement and payment model recommendations of patient navigation services.
• Interact with senior executives to discuss policy and legislative changes on the above issue areas.
• Develop, coordinate, and implement ACS CAN’s strategy, relationship development, and federal policy engagement with key federal policy makers on patient navigation issues.
Major Responsibilities
• Serve as subject matter expert and advise senior management on public policy issues related to ACS CAN patient navigation reimbursement and payment model recommendations and explore opportunities for improvement or alteration.
• Offer policy and legislative proposals, recommended courses of action and practical management strategies regarding reimbursement and payment models for patient navigation across the cancer care continuum.
• Identify strategies, provide guidance and advice, to maximize potential reimbursement, payment, and coverage associated with patient navigation services.
• Perform in-depth analyses of key developments in prospective payments research and on topics related to patient navigation and reimbursement and payment models in order to offer and sustain oncology patient navigation programs.
• Prepare reports that outline the implications of proposed legislation or other policy changes on reimbursement and payment models for patient navigation services.
• Lead the development of reimbursement, payment and coverage information and tools that support public understanding and education.
• Partner with others on critical coverage and payment focused messages and development of tools and public resources.
• Strategically develop relationships and partnerships with organizations actively engaged in topics pertinent to patient navigation and reimbursement intelligence and strategic and tactical planning.
• Identify and attend relevant conferences and meetings to promote payment and reimbursement developments and coverage policy management by strategically sponsoring and driving education and awareness through training, speaking engagements and advertising and marketing opportunities.
• Provide frequent status reports to the ACS CAN President and the Vice President, Federal Advocacy and Strategic Alliances on activities and work accomplished.
• Identify federal (e.g., legislative, executive branch, regulatory) proposals and policies impacting ACS CAN’s patient navigation policy objectives.
• Collaborate with Federal Affairs team to develop ACS CAN’s perspective on new patient navigation issues. Develop and implement strategies to advance ACS CAN’s perspective.
• Represent ACS CAN during the federal legislative and regulatory process. Responsible for driving progress and enactment of key legislation. This may include activities such as public testimony, policy negotiations, educational meetings with legislators and staff, and comment letter writing.
• Represents ACS CAN before members of Congress and Congressional staff, and Executive Branch/Administrative Agency personnel.
• Proactively identifies needs for research and materials to support lobbying activities and enable quick response to current events.
• Ensures comprehensive approach to legislative strategies, including time-sensitive legislative and issue tracking, drafting and analyzing legislative proposals, scheduling and staffing meetings, developing talking points, charts, fact sheets, and presentations, drafting correspondence and testimony, and conducting briefings on and off Capitol Hill.
• Responds to information requests from Congressional offices and the public as well as inquiries from ACS and ACS CAN staff and volunteers.
• Collaborates with personnel in ACS’s mission pillars, Patient Support and Discovery, on key federal priorities.
• Provides information for member profiles and maintains reports on legislative meetings.
• Responsible for advocating for and achieving identified federal legislative priorities before Congress and the Administration.
• Identifies and recommends public policy advocacy opportunities and designs and implements appropriate strategies in coordination with ACS CAN leadership and staff.
• Provides strategic guidance to ACS CAN senior leaders on legislative issues.
• Works in close collaboration with the policy team to determine appropriate positions on legislation and regulatory matters.
• Coordinate with Federal Advocacy Team – Access to care, Appropriations and Equity
• Collaborate across ASC CAN and ACS related to Patient Navigation
Position Requirements
FORMAL KNOWLEDGE
We actively seek candidates from diverse backgrounds including communities of color, the LGBTQ community, veterans, and people with disabilities. The greater the diversity of our people, the better we can serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
• Bachelor’s degree.
• Master’s degree (preferred).
• Ability to understand and apply complex policies, procedures and legal statutes.
• Knowledge and experience of health care reimbursement methodologies, including Medicare, Medicaid and third-party reimbursement and payment models.
• High level of expertise in federal health policy.
• 8 or more years of professional experience required, including policy, legislative and/or experience contributing to strategy development.
• Must have a great attitude and be a team player.
• Must be a self-starter able to work with minimal supervision.
• Must be flexible, and able to manage multiple administrative tasks and projects.
Skills
Communication Skills
The successful candidate must communicate clearly and concisely in order to convey their ideas and proposals effectively.
Research Skills
The successful candidate will research topics and issues to create policy proposals, understand the current state of patient navigation and reimbursement, the history of why it’s important and what the consequences of inaction might be, all to develop and implement new policies. This includes doing extensive research on different solutions to current policy issues.
Critical Thinking Skills
The successful candidate will have the ability to analyze a situation and determine the best course of action, make decisions about the best way to implement new policies, how to address challenges that arise during the implementation process and how to address any issues that arise from the implementation of a policy.
Writing Skills
The successful candidate will possess strong writing skills, convey ideas clearly and concisely when preparing memos, reports, proposals and other documents explaining the reasoning behind policies.
SPECIALIZED TRAINING OR KNOWLEDGE
Strong background, training or experience in health economics, health policy, reimbursement, or health services research.
The starting rate is $X-$X. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS CAN provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Equal Opportunity Employer.
See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants Show more details...
Job Summary...
ACS CAN is committed to removing the patient’s barriers to cancer care by identifying critical resources for patients, helping them navigate through health care services and systems, and promoting health. To this end, we are expanding employee resources to hire a subject matter expert who will promote beneficial policy solutions and changes in reimbursement and payment models for patient navigation, particularly as it relates to supporting cancer patients and oncology services. The position will report up through its respective functional team but will be charged with working strategically across functions to drive a cohesive, coordinated and deliberate strategy to advance an evidence-based policy agenda critical to promoting a reimbursement pathway for patient navigation.
• Patient navigator for the American Cancer Society Cancer Action Network (ACS CAN), representing the Society’s and ACS CAN’s policy agenda pertaining to reimbursement and payment model recommendations of patient navigation services.
• Interact with senior executives to discuss policy and legislative changes on the above issue areas.
• Develop, coordinate, and implement ACS CAN’s strategy, relationship development, and federal policy engagement with key federal policy makers on patient navigation issues.
Major Responsibilities
• Serve as subject matter expert and advise senior management on public policy issues related to ACS CAN patient navigation reimbursement and payment model recommendations and explore opportunities for improvement or alteration.
• Offer policy and legislative proposals, recommended courses of action and practical management strategies regarding reimbursement and payment models for patient navigation across the cancer care continuum.
• Identify strategies, provide guidance and advice, to maximize potential reimbursement, payment, and coverage associated with patient navigation services.
• Perform in-depth analyses of key developments in prospective payments research and on topics related to patient navigation and reimbursement and payment models in order to offer and sustain oncology patient navigation programs.
• Prepare reports that outline the implications of proposed legislation or other policy changes on reimbursement and payment models for patient navigation services.
• Lead the development of reimbursement, payment and coverage information and tools that support public understanding and education.
• Partner with others on critical coverage and payment focused messages and development of tools and public resources.
• Strategically develop relationships and partnerships with organizations actively engaged in topics pertinent to patient navigation and reimbursement intelligence and strategic and tactical planning.
• Identify and attend relevant conferences and meetings to promote payment and reimbursement developments and coverage policy management by strategically sponsoring and driving education and awareness through training, speaking engagements and advertising and marketing opportunities.
• Provide frequent status reports to the ACS CAN President and the Vice President, Federal Advocacy and Strategic Alliances on activities and work accomplished.
• Identify federal (e.g., legislative, executive branch, regulatory) proposals and policies impacting ACS CAN’s patient navigation policy objectives.
• Collaborate with Federal Affairs team to develop ACS CAN’s perspective on new patient navigation issues. Develop and implement strategies to advance ACS CAN’s perspective.
• Represent ACS CAN during the federal legislative and regulatory process. Responsible for driving progress and enactment of key legislation. This may include activities such as public testimony, policy negotiations, educational meetings with legislators and staff, and comment letter writing.
• Represents ACS CAN before members of Congress and Congressional staff, and Executive Branch/Administrative Agency personnel.
• Proactively identifies needs for research and materials to support lobbying activities and enable quick response to current events.
• Ensures comprehensive approach to legislative strategies, including time-sensitive legislative and issue tracking, drafting and analyzing legislative proposals, scheduling and staffing meetings, developing talking points, charts, fact sheets, and presentations, drafting correspondence and testimony, and conducting briefings on and off Capitol Hill.
• Responds to information requests from Congressional offices and the public as well as inquiries from ACS and ACS CAN staff and volunteers.
• Collaborates with personnel in ACS’s mission pillars, Patient Support and Discovery, on key federal priorities.
• Provides information for member profiles and maintains reports on legislative meetings.
• Responsible for advocating for and achieving identified federal legislative priorities before Congress and the Administration.
• Identifies and recommends public policy advocacy opportunities and designs and implements appropriate strategies in coordination with ACS CAN leadership and staff.
• Provides strategic guidance to ACS CAN senior leaders on legislative issues.
• Works in close collaboration with the policy team to determine appropriate positions on legislation and regulatory matters.
• Coordinate with Federal Advocacy Team – Access to care, Appropriations and Equity
• Collaborate across ASC CAN and ACS related to Patient Navigation
Position Requirements
FORMAL KNOWLEDGE
We actively seek candidates from diverse backgrounds including communities of color, the LGBTQ community, veterans, and people with disabilities. The greater the diversity of our people, the better we can serve our communities.
The people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
• Bachelor’s degree.
• Master’s degree (preferred).
• Ability to understand and apply complex policies, procedures and legal statutes.
• Knowledge and experience of health care reimbursement methodologies, including Medicare, Medicaid and third-party reimbursement and payment models.
• High level of expertise in federal health policy.
• 8 or more years of professional experience required, including policy, legislative and/or experience contributing to strategy development.
• Must have a great attitude and be a team player.
• Must be a self-starter able to work with minimal supervision.
• Must be flexible, and able to manage multiple administrative tasks and projects.
Skills
Communication Skills
The successful candidate must communicate clearly and concisely in order to convey their ideas and proposals effectively.
Research Skills
The successful candidate will research topics and issues to create policy proposals, understand the current state of patient navigation and reimbursement, the history of why it’s important and what the consequences of inaction might be, all to develop and implement new policies. This includes doing extensive research on different solutions to current policy issues.
Critical Thinking Skills
The successful candidate will have the ability to analyze a situation and determine the best course of action, make decisions about the best way to implement new policies, how to address challenges that arise during the implementation process and how to address any issues that arise from the implementation of a policy.
Writing Skills
The successful candidate will possess strong writing skills, convey ideas clearly and concisely when preparing memos, reports, proposals and other documents explaining the reasoning behind policies.
SPECIALIZED TRAINING OR KNOWLEDGE
Strong background, training or experience in health economics, health policy, reimbursement, or health services research.
The starting rate is $X-$X. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS CAN provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Equal Opportunity Employer.
See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants Show more details...
via Nonprofit Connect
posted_at: 2 days agoschedule_type: Full-time
At the American Cancer Society, we're leading the fight for a world without cancer. Our employees and 1.5 million volunteers are raising the bar every single day. We actively seek candidates from diverse backgrounds including communities of color, the LGBTQ community, veterans, and people with disabilities. The greater the diversity of our people, the better we can serve our communities.
The... people who work at the American Cancer Society focus
At the American Cancer Society, we're leading the fight for a world without cancer. Our employees and 1.5 million volunteers are raising the bar every single day. We actively seek candidates from diverse backgrounds including communities of color, the LGBTQ community, veterans, and people with disabilities. The greater the diversity of our people, the better we can serve our communities.
The... people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
Position Description
JOB SUMMARY
Provides event execution for either a large-scale premier event or a revenue portfolio driven by events and fundraising activities or leads and executes a revenue portfolio driven by priority relationships, account management, events and fundraising with accountability for a significant income target as well as mission and advocacy integration. Ensures event goal achievement through the effective leadership, engagement, empowerment and mobilization of diverse partners, constituents, and volunteers.
MAJOR RESPONSIBILITIES
• Accountable for the achievement of significant revenue targets for either the execution of a large-scale premier event or a portfolio of fundraising activities and events OR the achievement of up to a $350,000 revenue target individually for a portfolio of priority relationships, account management, fundraising activities and events.
• Engages, recruits, stewards, trains and manages relationships with volunteers and customers to successfully execute fundraising plans and achieve revenue goals.
• Effectively and efficiently completes activities and meets target deadlines in order to execute successful events or fundraising activities.
• Assists event lead with volunteer and customer retention, recognition, and pipeline development, with a focus on high impact relationships and key volunteer leadership roles. May also lead the development of relationships and engagement of target partners, organizations, corporations, and individuals.
• Implements best practices for revenue growth, adjusting to customer experience survey results and feedback; drives and encourages creativity and innovation resulting in new revenue opportunities.
• Monitors financial expenditures and progress to budget and takes appropriate measures to meet top and bottom-line goals ensuring a high return on investment.
• Engages the community to create relevant, best in class experiences for priority constituents including participants, teams, sponsors, cancer survivors and caregivers; ensures event and activity details are expertly executed.
• Actively collaborates with all development team members, Marketing, Cancer Control, and ACS CAN staff to maximize success; leverages opportunities to expand engagement of constituents through the collaborative account planning.
• Ensures compliance with ACS policies, including employment, risk management, event and cash handling, data management, and financial controls.
• Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the cultural beliefs and values of the Society
Position Requirements
FORMAL KNOWLEDGE
Bachelor's degree in related field and/or equivalent combination of education and experience. One year related experience preferred, working within a multi-million dollar organization a plus.
OTHER SKILLS
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Able to work successfully in a diverse team environment.
• Ability to recruit, train and motivate community-based volunteers.
• Demonstrated ability in handling multiple priorities, project management and meeting deadlines; strong planning and organizational skills.
• Proven relationship building, persuasion and influence skills.
• Strong customer service orientation, with extensive experience in effectively addressing and resolving issues.
• Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals, proactively address issues as they arise and mitigate risks associated to events.
• Outcome driven; strong project management ability.
• Able to work through others to accomplish goals.
• Strong market, community and constituent perspective.
• Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments.
• Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures.
• Proficient in computer-based information systems.
SPECIAL MENTAL OR PHYSICAL DEMANDS
Must have access to car or be able to transport materials to and from meetings and special events/programs. Must be able to staff evening and weekend meetings, events and programs. Must be able to lift 30 lbs and perform set up/take down of event equipment.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Apply online here Show more details...
The... people who work at the American Cancer Society focus their diverse talents on our lifesaving mission. It is a calling. And the people who answer it are fulfilled.
Position Description
JOB SUMMARY
Provides event execution for either a large-scale premier event or a revenue portfolio driven by events and fundraising activities or leads and executes a revenue portfolio driven by priority relationships, account management, events and fundraising with accountability for a significant income target as well as mission and advocacy integration. Ensures event goal achievement through the effective leadership, engagement, empowerment and mobilization of diverse partners, constituents, and volunteers.
MAJOR RESPONSIBILITIES
• Accountable for the achievement of significant revenue targets for either the execution of a large-scale premier event or a portfolio of fundraising activities and events OR the achievement of up to a $350,000 revenue target individually for a portfolio of priority relationships, account management, fundraising activities and events.
• Engages, recruits, stewards, trains and manages relationships with volunteers and customers to successfully execute fundraising plans and achieve revenue goals.
• Effectively and efficiently completes activities and meets target deadlines in order to execute successful events or fundraising activities.
• Assists event lead with volunteer and customer retention, recognition, and pipeline development, with a focus on high impact relationships and key volunteer leadership roles. May also lead the development of relationships and engagement of target partners, organizations, corporations, and individuals.
• Implements best practices for revenue growth, adjusting to customer experience survey results and feedback; drives and encourages creativity and innovation resulting in new revenue opportunities.
• Monitors financial expenditures and progress to budget and takes appropriate measures to meet top and bottom-line goals ensuring a high return on investment.
• Engages the community to create relevant, best in class experiences for priority constituents including participants, teams, sponsors, cancer survivors and caregivers; ensures event and activity details are expertly executed.
• Actively collaborates with all development team members, Marketing, Cancer Control, and ACS CAN staff to maximize success; leverages opportunities to expand engagement of constituents through the collaborative account planning.
• Ensures compliance with ACS policies, including employment, risk management, event and cash handling, data management, and financial controls.
• Models and fosters behavior that establishes a culture that values the staff/volunteer partnership, and is consistent with the cultural beliefs and values of the Society
Position Requirements
FORMAL KNOWLEDGE
Bachelor's degree in related field and/or equivalent combination of education and experience. One year related experience preferred, working within a multi-million dollar organization a plus.
OTHER SKILLS
• Excellent written and verbal communication, presentation, and interpersonal skills.
• Able to work successfully in a diverse team environment.
• Ability to recruit, train and motivate community-based volunteers.
• Demonstrated ability in handling multiple priorities, project management and meeting deadlines; strong planning and organizational skills.
• Proven relationship building, persuasion and influence skills.
• Strong customer service orientation, with extensive experience in effectively addressing and resolving issues.
• Ability to proactively monitor and adjust activities to respond to changing circumstances and priorities to meet goals, proactively address issues as they arise and mitigate risks associated to events.
• Outcome driven; strong project management ability.
• Able to work through others to accomplish goals.
• Strong market, community and constituent perspective.
• Remains composed under stress, handles responses to criticism tactfully and delivers on organizational commitments.
• Broad knowledge of the overall structure, programs, and services of the American Cancer Society including policies and procedures.
• Proficient in computer-based information systems.
SPECIAL MENTAL OR PHYSICAL DEMANDS
Must have access to car or be able to transport materials to and from meetings and special events/programs. Must be able to staff evening and weekend meetings, events and programs. Must be able to lift 30 lbs and perform set up/take down of event equipment.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Apply online here Show more details...
via LinkedIn
posted_at: 5 days agoschedule_type: Full-time
Position Description
Job Summary...
• A specialized role to impact the entire cancer care continuum through engagement with NCI, IDS, CoC, Veterans, and Safety Net Hospitals with aligned KPIs to drive pillar metrics.
• Hospitals serve and impact health outcomes across the cancer continuum.
• Partnerships with large Commission on Cancer, NCI, and Safety Net Hospitals provide opportunities to impact health disparities and cancer outcomes.
Major
Position Description
Job Summary...
• A specialized role to impact the entire cancer care continuum through engagement with NCI, IDS, CoC, Veterans, and Safety Net Hospitals with aligned KPIs to drive pillar metrics.
• Hospitals serve and impact health outcomes across the cancer continuum.
• Partnerships with large Commission on Cancer, NCI, and Safety Net Hospitals provide opportunities to impact health disparities and cancer outcomes.
Major Responsibilities
• Promote and support referral to ACS programs/services to reduce barriers to care and improve quality of life
• Share resources and support evidence-based strategy implementation.
• Engage cancer centers in pillar priorities across the continuum.
• Serves as the implementation lead for pillar priorities with cancer centers.
• Manage priority accounts with NCI-designated centers, academic centers, large IDS, CoC, Safety Net, and VA hospitals.
• Engagement and mobilization of CoC State Chairs.
• Engage partners through convening, implementing evidence-based strategies, sharing resources, cultivating health care champions and driving system policies and practices to improve the lives of patients with cancer and their families.
• Lead pillar integration through account management.
Position Requirements
FORMAL KNOWLEDGE
Bachelor’s degree in public health, health administration, healthcare, nonprofit management or equivalent required; graduate degree a plus. Minimum of five years of experience in health care-related management, administration, account management, with a proven background in executive relationship development, preferably with a multi-million-dollar organization.
Skills
• Able to cultivate relationships with targeted health systems to create a sense of urgency related to awareness of cancer as a major health problem, motivate to action across the cancer continuum and influence strategies and techniques.
• Ability to represent the Society effectively and professionally to health systems and cancer programs, administrative and community leaders, including working with disparate populations and diverse constituents
• Strong experience with community-based program planning and implementation.
• Knowledge of health insurance and coverage issues, advocacy, and government policy.
• Extensive knowledge of state health care and insurance structures, Medicaid and Medicare practices and policies, oncology payment models.
• Knowledge of program development, outcome-based interventions, educational processes and evaluations.
• Strong knowledge of health status data statistics and analysis, quality measures, chronic disease tracking, and reading and interpreting cancer statistics.
• Maintains general knowledge of science and evidenced based best practices through monitoring current research and practices, attending trainings, and participating in required meetings.
• Leverages volunteers as door openers and relationship builders.
• SPECIALIZED TRAINING OR KNOWLEDGE
• Understanding of public, community, and academic healthcare systems, cancer programs and data needs.
• Knowledge of health care markets, managed care organizations, and hospital care systems including policies and administration.
• Strong knowledge of health status data statistics and analysis, chronic disease tracking, and reading and interpreting cancer statistics.
• Maintains general knowledge of science and evidenced based best practices through monitoring current research and practices, attending trainings, and participating in enterprise and regional meetings.
SPECIAL MENTAL OR PHYSICAL DEMANDS
Travel, including evening and weekend work required.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Equal Opportunity Employer.
See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants Show more details...
Job Summary...
• A specialized role to impact the entire cancer care continuum through engagement with NCI, IDS, CoC, Veterans, and Safety Net Hospitals with aligned KPIs to drive pillar metrics.
• Hospitals serve and impact health outcomes across the cancer continuum.
• Partnerships with large Commission on Cancer, NCI, and Safety Net Hospitals provide opportunities to impact health disparities and cancer outcomes.
Major Responsibilities
• Promote and support referral to ACS programs/services to reduce barriers to care and improve quality of life
• Share resources and support evidence-based strategy implementation.
• Engage cancer centers in pillar priorities across the continuum.
• Serves as the implementation lead for pillar priorities with cancer centers.
• Manage priority accounts with NCI-designated centers, academic centers, large IDS, CoC, Safety Net, and VA hospitals.
• Engagement and mobilization of CoC State Chairs.
• Engage partners through convening, implementing evidence-based strategies, sharing resources, cultivating health care champions and driving system policies and practices to improve the lives of patients with cancer and their families.
• Lead pillar integration through account management.
Position Requirements
FORMAL KNOWLEDGE
Bachelor’s degree in public health, health administration, healthcare, nonprofit management or equivalent required; graduate degree a plus. Minimum of five years of experience in health care-related management, administration, account management, with a proven background in executive relationship development, preferably with a multi-million-dollar organization.
Skills
• Able to cultivate relationships with targeted health systems to create a sense of urgency related to awareness of cancer as a major health problem, motivate to action across the cancer continuum and influence strategies and techniques.
• Ability to represent the Society effectively and professionally to health systems and cancer programs, administrative and community leaders, including working with disparate populations and diverse constituents
• Strong experience with community-based program planning and implementation.
• Knowledge of health insurance and coverage issues, advocacy, and government policy.
• Extensive knowledge of state health care and insurance structures, Medicaid and Medicare practices and policies, oncology payment models.
• Knowledge of program development, outcome-based interventions, educational processes and evaluations.
• Strong knowledge of health status data statistics and analysis, quality measures, chronic disease tracking, and reading and interpreting cancer statistics.
• Maintains general knowledge of science and evidenced based best practices through monitoring current research and practices, attending trainings, and participating in required meetings.
• Leverages volunteers as door openers and relationship builders.
• SPECIALIZED TRAINING OR KNOWLEDGE
• Understanding of public, community, and academic healthcare systems, cancer programs and data needs.
• Knowledge of health care markets, managed care organizations, and hospital care systems including policies and administration.
• Strong knowledge of health status data statistics and analysis, chronic disease tracking, and reading and interpreting cancer statistics.
• Maintains general knowledge of science and evidenced based best practices through monitoring current research and practices, attending trainings, and participating in enterprise and regional meetings.
SPECIAL MENTAL OR PHYSICAL DEMANDS
Travel, including evening and weekend work required.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Equal Opportunity Employer.
See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants Show more details...
via LinkedIn
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Position Description
• This is a remote role, candidates in all US geographies will be considered
...
Job Summary
The Text and Email Marketing Manager is responsible for strategy and execution of campaigns that generate revenue, support event activity, and provide mission delivery content to all ACS external audiences.
He/she serves as a marketing automation subject matter expert, providing guidance to internal teams, external business partners
Position Description
• This is a remote role, candidates in all US geographies will be considered
...
Job Summary
The Text and Email Marketing Manager is responsible for strategy and execution of campaigns that generate revenue, support event activity, and provide mission delivery content to all ACS external audiences.
He/she serves as a marketing automation subject matter expert, providing guidance to internal teams, external business partners and other business units on creative assets, segmentation, and strategy direction for text and email communication within the context of existing communication streams and as a stand-alone channel
Major Responsibilities
• Responsible for strategy and implementation of text and email campaigns through Marketing Cloud and other third-party vendor solutions.
• Create, maintain, and facilitate ongoing training of all users of text and email marketing tools across the enterprise.
• Responsible for collaboration with Legal and Privacy to ensure compliance with FCC SMS regulations, guidelines, and policies.
• Maintain continuing education and relevant certifications in marketing automation tools, serving as a resource to others as requirements and capabilities evolve.
• Support shared accountability with field staff in local text campaign initiatives to deliver on campaign goals
• Manage text production processes, schedules, and overall ACS text communication calendar, including managing stakeholder expectations and communicating project plans. This includes review of creative, set up, audience selects, and launch details prior to self-service and nationally led campaigns.
• Support Direct Marketing Leadership with strategic oversight of all external facing text marketing across the enterprise including documentation of processes and case studies.
• Responsible for “air traffic” control. Lead planning conversations and manage calendar inputs for all text marketing activity.
• Participates in work group meetings with key stakeholders across Marcom and ACS pillars.
• Monitor and support resolution of customer service escalations related to all text marketing activities.
• Drive continuous improvement of text and email marketing processes in order to decrease operational expenses and improve internal team efficiencies.
• Support day-to-day Marketing Cloud implementation alongside the email marketing team and assist in planning customer journeys and triggered messages.
• Work with various stakeholders to create, QA and deploy text and multi-channel campaigns as needed to support email marketing campaign specialists.
• Stay current with digital marketing industry trends and email and text best practices to foster education and adoption throughout the organization.
Position Requirements
FORMAL KNOWLEDGE
• Bachelor’s degree in Business Management, Marketing, or related field.
• Salesforce Marketing Cloud (SMC) Email Specialist certification required, can be completed post hire.
Skills
• Expert understanding of campaign management and SMS and MMS Text segmentation tools, as well as a proficient understanding of how text marketing efforts enhance and contribute to marketing performance metrics and benchmarks.
• Deep understanding of FCC SMS/MMS regulations, guidelines and policies.
• Working knowledge of all areas of Marketing Communications including creative project management, public relations, etc.
• Advanced writing, editing, proofreading skills and presentation skills; high attention to detail.
• Track record of managing multi-faceted marketing projects.
• Other Special Requirements or Skills:
• Excellent inter-personal and communication skills, plus experience of using these skills in leading, motivating, and inspiring cross-functional teams and direct reports.
• Proven success integrating resources across complex functions and across multiple geographies.
• Project management experience in a fast-paced environment.
• Knowledge of marketing techniques and strategies used with customers/constituents.
• Ability to work with varying levels of internal constituents and develop communication for various internal levels.
• Ability to manage multiple ad hoc and long-term projects simultaneously.
Specialized Training Or Knowledge
• 4-6+ years of direct marketing campaign management, including Email/Digital Marketing experience; nonprofit experience preferred.
• Understanding of customer data configuration and impact it has on business analytics and efficiency.
• Working knowledge of CRM Tools (Salesforce)
• Experience with multiple Text and Email marketing platforms (full service and self-service). Marketing Cloud, Twilio, Prompt.io, and SlickText preferred.
• Microsoft Power BI, PowerPoint, Excel, Word and other project management and presentation applications.
The starting rate is $78,600 to $98,300 per year. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Equal Opportunity Employer.
See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants Show more details...
• This is a remote role, candidates in all US geographies will be considered
...
Job Summary
The Text and Email Marketing Manager is responsible for strategy and execution of campaigns that generate revenue, support event activity, and provide mission delivery content to all ACS external audiences.
He/she serves as a marketing automation subject matter expert, providing guidance to internal teams, external business partners and other business units on creative assets, segmentation, and strategy direction for text and email communication within the context of existing communication streams and as a stand-alone channel
Major Responsibilities
• Responsible for strategy and implementation of text and email campaigns through Marketing Cloud and other third-party vendor solutions.
• Create, maintain, and facilitate ongoing training of all users of text and email marketing tools across the enterprise.
• Responsible for collaboration with Legal and Privacy to ensure compliance with FCC SMS regulations, guidelines, and policies.
• Maintain continuing education and relevant certifications in marketing automation tools, serving as a resource to others as requirements and capabilities evolve.
• Support shared accountability with field staff in local text campaign initiatives to deliver on campaign goals
• Manage text production processes, schedules, and overall ACS text communication calendar, including managing stakeholder expectations and communicating project plans. This includes review of creative, set up, audience selects, and launch details prior to self-service and nationally led campaigns.
• Support Direct Marketing Leadership with strategic oversight of all external facing text marketing across the enterprise including documentation of processes and case studies.
• Responsible for “air traffic” control. Lead planning conversations and manage calendar inputs for all text marketing activity.
• Participates in work group meetings with key stakeholders across Marcom and ACS pillars.
• Monitor and support resolution of customer service escalations related to all text marketing activities.
• Drive continuous improvement of text and email marketing processes in order to decrease operational expenses and improve internal team efficiencies.
• Support day-to-day Marketing Cloud implementation alongside the email marketing team and assist in planning customer journeys and triggered messages.
• Work with various stakeholders to create, QA and deploy text and multi-channel campaigns as needed to support email marketing campaign specialists.
• Stay current with digital marketing industry trends and email and text best practices to foster education and adoption throughout the organization.
Position Requirements
FORMAL KNOWLEDGE
• Bachelor’s degree in Business Management, Marketing, or related field.
• Salesforce Marketing Cloud (SMC) Email Specialist certification required, can be completed post hire.
Skills
• Expert understanding of campaign management and SMS and MMS Text segmentation tools, as well as a proficient understanding of how text marketing efforts enhance and contribute to marketing performance metrics and benchmarks.
• Deep understanding of FCC SMS/MMS regulations, guidelines and policies.
• Working knowledge of all areas of Marketing Communications including creative project management, public relations, etc.
• Advanced writing, editing, proofreading skills and presentation skills; high attention to detail.
• Track record of managing multi-faceted marketing projects.
• Other Special Requirements or Skills:
• Excellent inter-personal and communication skills, plus experience of using these skills in leading, motivating, and inspiring cross-functional teams and direct reports.
• Proven success integrating resources across complex functions and across multiple geographies.
• Project management experience in a fast-paced environment.
• Knowledge of marketing techniques and strategies used with customers/constituents.
• Ability to work with varying levels of internal constituents and develop communication for various internal levels.
• Ability to manage multiple ad hoc and long-term projects simultaneously.
Specialized Training Or Knowledge
• 4-6+ years of direct marketing campaign management, including Email/Digital Marketing experience; nonprofit experience preferred.
• Understanding of customer data configuration and impact it has on business analytics and efficiency.
• Working knowledge of CRM Tools (Salesforce)
• Experience with multiple Text and Email marketing platforms (full service and self-service). Marketing Cloud, Twilio, Prompt.io, and SlickText preferred.
• Microsoft Power BI, PowerPoint, Excel, Word and other project management and presentation applications.
The starting rate is $78,600 to $98,300 per year. The final candidate's relevant experience/skills will be considered before an offer is extended. Actual starting pay will vary based on non-discriminatory factors including, but not limited to, geographic location, experience, skills, specialty, and education.
The American Cancer Society has adopted a vaccination policy that requires all staff, regardless of position or work location, to be fully vaccinated against COVID-19 (except where prohibited by state law).
ACS provides staff a generous paid time off policy; medical, dental, retirement benefits, wellness programs, and professional development programs to enhance staff skills. Further details on our benefits can be found on our careers site at: jobs.cancer.org/benefits. We are a proud equal opportunity employer.
Equal Opportunity Employer.
See our commitment to a policy of Equal Employment Opportunity to continually ensure equal opportunity to our employees and to our applicants Show more details...
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