capetown

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in South Africa

  • Latitude\Longitude
    -29 / 24    Google Map

  • Traffic rank
    #86,418 Site Rank

  • Site age
    18 yrs old

  • Site Owner information
    Whois info

Traffic rank
#86,418
Site age
18 yrs
Location
South Africa
Popular Questions for capetown
Newest job postings for capetown
via Indeed schedule_type: Full-timework_from_home: 1
TRAVEL CONSULTANT (HYBRID/REMOTE) – CAPE TOWN – R15000 to R18000 + Commission We are currently recruiting for our client, an established Tour Operator that has been in existence since 2005, specialising in 2 separate products, photographic safaris and luxury family safaris. They create memorable travel experiences to Africa and the Indian Ocean for a high-end, international client base. We are searching for an experienced, passionate, and self-motivated TRAVEL CONSULTANT (HYBRID/REMOTE) – CAPE TOWN – R15000 to R18000 + Commission

We are currently recruiting for our client, an established Tour Operator that has been in existence since 2005, specialising in 2 separate products, photographic safaris and luxury family safaris. They create memorable travel experiences to Africa and the Indian Ocean for a high-end, international client base. We are searching for an experienced, passionate, and self-motivated TRAVEL CONSULTANT / SAFARI SPECIALIST to join their growing team. This is a fantastic opportunity for a high-performing individual, with a genuine passion for tailormade travel and delivery of the very highest standards in customer service. The successful candidate will have at least 5 years’ proven track record selling luxury, bespoke African trips to an international clientele. Based on their in-depth knowledge and sales conversion skills, the individual will be confident in working to KPIs and achieving sales targets. Exceptional... communication and interpersonal skills are also essential in always offering outstanding customer service.

Duties & Responsibilities

RESPONSIBILITIESCuration of high quality, tailor-made itineraries for photographic safaris and family safaris.

End-to-end sales process including planning, costing, refining and confirming itineraries; through to post-travel communications

Conversion of warm sales leads via email, telephone and video calls

High quality presentation of travel itineraries customised to the client’s unique requirements, along with supply of relevant supporting information and advice

Delivery of gold standard client service at all stages of the sales process to engender repeat and referral business

Proactive expansion of product knowledge keeping abreast of latest industry developments to ensure expertise across our specialist product portfolio

Maintain up-to-date commercial knowledge of properties, flight routings and logistics

Foster good working relationships with colleagues and trade partners; and exhibit a strong team ethic. Our Client’s expertise is based on in-depth product knowledge and first-hand experience based on annual research trips.

Experience & Qualification

SKILLS AND EXPERIENCE ESSENTIAL

5 years Travel Consultant experience in a tailor-made travel environment

First-hand knowledge of our core destinations, specifically within sub-Saharan Africa

3 years’ experience working with complex Southern Africa and East African itineraries

Demonstrable sales performance in a target-driven environment

Excellent communication skills, both written and verbally

Outstanding customer service skills and attention-to-detail

Advanced levels of IT literacy

Highly-organised with strong time management skills

Results-orientated

DESIRED

In depth knowledge/experience of an Africa and the Indian Ocean Islands

PERSONAL ATTRIBUTES

Passionate about tailormade African travel

Motivated by sales targets

Enjoy working in a fast paced, collaborative environment

Committed to responsible tourism

PACKAGE

Basic salary - R15,000 a month

Excellent opportunity for earning commission

Opportunity for performance-related bonuses

Flexible, hybrid working

Structured training and continuous professional development

Please send your updated CV in WORD together with a recent head and shoulders photo of yourself, 2 recent written references, current and salary requirements.

Note: Only shortlisted candidates will be contacted for interviews

Job Types: Full-time, Permanent
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via Indeed schedule_type: Full-time
Join Our Team as an Inbound Travel Support Consultant in Cape Town Are you passionate about African travel and excel in crafting unforgettable travel experiences? Siyabona Africa is looking for an enthusiastic and dedicated Inbound Travel Support Consultant to enhance our sales support team in our Cape Town Office. This entry-level role is perfect for individuals eager to contribute their skills to a dynamic team. Location Cape Town Office Key Join Our Team as an Inbound Travel Support Consultant in Cape Town

Are you passionate about African travel and excel in crafting unforgettable travel experiences?

Siyabona Africa is looking for an enthusiastic and dedicated Inbound Travel Support Consultant to enhance our sales support team in our Cape Town Office.

This entry-level role is perfect for individuals eager to contribute their skills to a dynamic team.

Location

Cape Town Office

Key Qualifications
• Completion of Matric, with a preference for those holding a college degree or relevant post-study courses in tourism.
• Must possess a valid identity document and, if applicable, a work permit for foreign nationals.
• A background in Tourism with a robust knowledge of Southern African geography.
• 3 to 5 years of experience in the travel industry, with a strong foundation in client support and travel booking.

Skills and Experience
• Experience in a similar customer service role, preferably office-based.
• Ability to... manage customers from diverse backgrounds with patience and clarity over the phone.
• Fluent in English (both written and spoken) and one other South African official language.
• Proficient in keyboard skills, internet navigation, and social media platforms.
• Capable of working under pressure, independently, and prioritising tasks effectively.
• Team player with a proactive approach to self-development and training.
• Demonstrate strong sales skills and proficiency in travel booking.

Responsibilities
• Handle first-line support calls and emails, addressing travel product queries and after-sales service issues.
• Provide exceptional phone support, manage progress enquiries, and solve customer problems.
• Direct specific travel enquiries to appropriate support colleagues and ensure timely follow-up.
• Professionally manage basic travel enquiries and assist the sales team with booking services as needed.
• Utilise customer service tools to deliver accurate responses and an outstanding customer experience.
• Escalate customer issues effectively and provide feedback on system and process improvements to management.
• Exceed customer expectations by delivering superior service and performing additional duties as required.

How to Apply

If you're driven by a passion for travel, excel in customer service, and are committed to delivering an excellent customer service experience, we want to hear from you.

Fast-track to an interview send your CV to hr2024@siyabona.com with the subject line "Support Travel Sales Consultant - Siyabona.com"

Embark on a rewarding career journey with Siyabona Africa and become a key player in creating memorable travel experiences for our customers
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via LinkedIn posted_at: 7 days agoschedule_type: Full-time
We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele. Responsibilities • Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc. • Diagnose the clients’ specifications and wishes and suggest suitable We are looking for a Travel Consultant with great enthusiasm for traveling. You will be responsible for promoting and booking traveling arrangements for clients. The goal is to enhance satisfaction and acquire an expanding and dedicated clientele.

Responsibilities
• Research various destinations and means of travel regarding prices, customs, weather conditions, reviews etc.
• Diagnose the clients’ specifications and wishes and suggest suitable travel packages or services
• Organize travels from beginning to end, through booking tickets and accommodation, securing rental transportation etc.
• Supply travellers with pertinent information and useful travel/holiday material (guides, maps, event programs etc.)
• Collect deposits and balances
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Handle unforeseen problems and complaints and determine eligibility for money returns
• Create and update electronic records of clients
• Maintain... relationships with key persons
• Keep financial statements and documents
• Reach the revenue and profit targets

Requirements
• Proven working experience as a Travel Consultant - 5+ years desirable
• Knowledge of Eastern and Southern African Travel desirable
• Excellent knowledge of traveling software (computer reservations systems, GDS systems and e-travel)
• Proficiency in English; knowledge of additional languages is an advantage
• Exemplary sales skills and customer oriented approach
• Well versed in various areas of travel (domestic/international, business/holidays, group/individual etc.)
• Ability to present, persuade and communicate effectively
• Demonstrable ability to handle crises
• Candidates with personal travel experience will be preferred
• Degree in Hospitality, Travel, Tourism, Business or relevant field
Show more details...
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