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Carvana
Carvana.com is an online platform for buying and selling used cars. The website offers a wide selection of vehicles sourced from different parts of the country, with all the information and pictures needed to make an informed decision. Carvana has developed a unique 360-degree virtual reality tour of each car, highlighting any imperfections and allowing potential buyers to inspect every inch of the car’s interior and exterior. The website’s financing options and trade-in valuation tool simplify the purchasing process. Carvana also offers free delivery to residents in certain areas. Their business model focuses on a seamless customer experience and has been disrupting the traditional car dealership industry since its inception.
In November 2013, Carvana opened its first iteration of a car vending machine.en.wikipedia.orgCarvana was founded by Ernest Garcia III, Ryan Keeton and Ben Huston in 2012 as a subsidiary of used car retailer and finance company DriveTime, and was spun off in 2014.
Let's dig in. But I'm hoping my car will last a decade or more. So Carvana is not as sweet an internet business as Amazon is. But that doesn't mean we should ignore the similarities, either.fool.comCarvana is top dog and first mover in using the internet to transform the auto industry. That is not a small thing -- it's a trillion-dollar opportunity.
The company sold 102,570 vehicles in retail, down 8% from the third quarter of 2021, while gross profit per unit dropped from $3,500 to $3,100.markets.businessinsider.comCarvana's business saw a reduction in almost all areas from the prior year, including a 31% decline in gross profit to $359 million.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#9,346 Site Rank
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Site age21 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Stock priceCVNA,CVNA,CVNA,(NYSE),8.06 USD,8.06 USD,8.06 USD,,-0.26 (-3.12%)
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Traded asNYSE,:,CVNA,(Class A),Russell 1000 Component
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Founded2012
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FoundersErnest Garcia III,Ryan Keeton,Ben Huston
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HeadquartersTempe, Arizona,U.S.
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Key peopleErnest Garcia III,(Chairman & CEO)
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Number of employees21,000 (December 2021)
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Area servedUnited States
Traffic rank
#9,346
#9,346
Site age
21 yrs
21 yrs
Location
United States
United States
Popular Questions for Carvana
Newest job postings for Carvana
via Carvana
posted_at: 4 days agoschedule_type: Full-time
LOT ATTENDANT (Full-Time)
$15/hr...
JOB DESCRIPTION
Creating an extraordinary customer experience is at the heart of Carvana. Our goal is to place the customer in control of the car buying experience and infuse honesty and transparency back into the car buying process.
As a Lot Attendant, you will be focused on maintaining the cleanliness and appearance of the vehicles at our Market Hubs. As part of this role, you will be expected to coordinate
LOT ATTENDANT (Full-Time)
$15/hr...
JOB DESCRIPTION
Creating an extraordinary customer experience is at the heart of Carvana. Our goal is to place the customer in control of the car buying experience and infuse honesty and transparency back into the car buying process.
As a Lot Attendant, you will be focused on maintaining the cleanliness and appearance of the vehicles at our Market Hubs. As part of this role, you will be expected to coordinate with fellow employees to ensure timely deliveries and the highest level of customer satisfaction.
SPECIFICALLY, YOUR RESPONSIBILITIES WILL INCLUDE:
• Ensuring each vehicle is inspected for mechanical, drivability or cosmetic concerns
• Washing and vacuuming all inventory on a regular rotating basis
• Completing multi-point inspection on arriving inventory to include fuel level, safety features, drivability test and proper display of all company and state disclosures
• Maintaining positive relationships with coworkers and external vendors
• Interacting and communicating with team members and management across all lines of the business.
THE QUALIFYING CANDIDATE MUST HAVE:
The qualifying candidate must love helping people and possess the drive to achieve superior customer satisfaction. They must be goal-oriented, enthusiastic, energetic, self-motivated, with the ability to interact and communicate with all levels of the organization. Required knowledge, skills and abilities include:
• High School Diploma or equivalent is desirable
• Must be 18 years of age and have a valid driver’s license
• Must have no more than 2 moving violations in the last 3 years or DUI
• Ability to work as a team player and interact with customers, managers and coworkers in a professional, courteous manner
• Ability to multitask and prioritize effectively
• Excellent interpersonal skills
• Possess the energy and drive to accomplish goals, meet deadlines, and find solutions
PHYSICAL DEMANDS
• This job position is designated as a safety sensitive position
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to carry and transport up to 60 pounds up to 20 feet.
• Requires standing for an extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires working outdoors in all weather conditions.
• Requires excellent visual acuity and manual dexterity.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Requires frequent driving and some typing.
• Must adhere to regular and predictable attendance.
WHAT YOU CAN EXPECT IN RETURN
As a full-time employee with Carvana, you’re eligible for some incredible benefits and perks! These include:
• 100% paid medical insurance premiums.
• 401(k) with company match.
• Company contribution to your Health Savings Account (HSA).
• Telemedicine, Dental, Vision, Disability, and Life Insurance.
• CarvanaFit Wellbeing Program with challenges & incentives.
• Free on-demand mental health coaching & resources.
• Carvana KEYS tuition assistance program.
• Student loan repayment assistance.
• Employee Stock Purchase Plan.
• Pregnancy & family formation resources.
• Paid parental leave.
• Pawternity leave + pet care savings perk.
• PTO and paid holidays + your birthday is a holiday.
• Carvana Communities to connect team members and promote diversity & inclusion.
• Passion Projects - company sponsorship for projects in your community.
• Employee auto discount - buy your next car from Carvana!
• Carvana swag store
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
ABOUT CARVANA...
At Carvana, we sell cars, but we’re not salespeople. Since 2013, we’ve been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world – the $1T per year U.S. car market (yes, that’s $Trillion with a “T”).
With the ability to search thousands of vehicles from our expansive inventory, to high-resolution 360° photographs of our vehicles’ interior and exterior, to real-time financing and the ability to complete contracts without visiting the back room of a dealership, we provide a seamless, online car buying experience for consumers that can be completed from their desktop or mobile device. All our vehicles are inspected and reconditioned based on our 150-point certification checklist and come with a 7-day return policy. We also operate our own logistics network to deliver cars to customers as soon as the next day, as well as offer customer pick-up at our state-of-the-art Car Vending Machine locations (yes, you read that right). By putting customer satisfaction at the core of our business, we’ve built a no-pressure, no-haggle online car buying experience that saves our customers time and money.
For more information on Carvana and our mission, sneak a peek at our company introduction video. (https://www.youtube.com/watch?v=c5dpBRp0-_w )
WORKING AT CARVANA YOU WILL NOTICE THAT…
You'll need to be a great communicator, a brand ambassador and possess the know how to get the job done.
We expect bright people, willing to roll up their sleeves, take on new assignments and juggle many things at once.
In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day Show more details...
$15/hr...
JOB DESCRIPTION
Creating an extraordinary customer experience is at the heart of Carvana. Our goal is to place the customer in control of the car buying experience and infuse honesty and transparency back into the car buying process.
As a Lot Attendant, you will be focused on maintaining the cleanliness and appearance of the vehicles at our Market Hubs. As part of this role, you will be expected to coordinate with fellow employees to ensure timely deliveries and the highest level of customer satisfaction.
SPECIFICALLY, YOUR RESPONSIBILITIES WILL INCLUDE:
• Ensuring each vehicle is inspected for mechanical, drivability or cosmetic concerns
• Washing and vacuuming all inventory on a regular rotating basis
• Completing multi-point inspection on arriving inventory to include fuel level, safety features, drivability test and proper display of all company and state disclosures
• Maintaining positive relationships with coworkers and external vendors
• Interacting and communicating with team members and management across all lines of the business.
THE QUALIFYING CANDIDATE MUST HAVE:
The qualifying candidate must love helping people and possess the drive to achieve superior customer satisfaction. They must be goal-oriented, enthusiastic, energetic, self-motivated, with the ability to interact and communicate with all levels of the organization. Required knowledge, skills and abilities include:
• High School Diploma or equivalent is desirable
• Must be 18 years of age and have a valid driver’s license
• Must have no more than 2 moving violations in the last 3 years or DUI
• Ability to work as a team player and interact with customers, managers and coworkers in a professional, courteous manner
• Ability to multitask and prioritize effectively
• Excellent interpersonal skills
• Possess the energy and drive to accomplish goals, meet deadlines, and find solutions
PHYSICAL DEMANDS
• This job position is designated as a safety sensitive position
• Must be able to lift up to 60 pounds independently; majority of lifting from knee to shoulder heights; other lifting required from various levels.
• Must be able to carry and transport up to 60 pounds up to 20 feet.
• Requires standing for an extended period of time with frequent stretching, reaching, walking and stooping, pushing and/or pulling in an environment that may be cold, hot, noisy, and wet and may have fumes or odors due to vehicle maintenance.
• Requires working outdoors in all weather conditions.
• Requires excellent visual acuity and manual dexterity.
• Requires use of safety equipment that may include but not limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment.
• Requires frequent driving and some typing.
• Must adhere to regular and predictable attendance.
WHAT YOU CAN EXPECT IN RETURN
As a full-time employee with Carvana, you’re eligible for some incredible benefits and perks! These include:
• 100% paid medical insurance premiums.
• 401(k) with company match.
• Company contribution to your Health Savings Account (HSA).
• Telemedicine, Dental, Vision, Disability, and Life Insurance.
• CarvanaFit Wellbeing Program with challenges & incentives.
• Free on-demand mental health coaching & resources.
• Carvana KEYS tuition assistance program.
• Student loan repayment assistance.
• Employee Stock Purchase Plan.
• Pregnancy & family formation resources.
• Paid parental leave.
• Pawternity leave + pet care savings perk.
• PTO and paid holidays + your birthday is a holiday.
• Carvana Communities to connect team members and promote diversity & inclusion.
• Passion Projects - company sponsorship for projects in your community.
• Employee auto discount - buy your next car from Carvana!
• Carvana swag store
Legal stuff
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
ABOUT CARVANA...
At Carvana, we sell cars, but we’re not salespeople. Since 2013, we’ve been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world – the $1T per year U.S. car market (yes, that’s $Trillion with a “T”).
With the ability to search thousands of vehicles from our expansive inventory, to high-resolution 360° photographs of our vehicles’ interior and exterior, to real-time financing and the ability to complete contracts without visiting the back room of a dealership, we provide a seamless, online car buying experience for consumers that can be completed from their desktop or mobile device. All our vehicles are inspected and reconditioned based on our 150-point certification checklist and come with a 7-day return policy. We also operate our own logistics network to deliver cars to customers as soon as the next day, as well as offer customer pick-up at our state-of-the-art Car Vending Machine locations (yes, you read that right). By putting customer satisfaction at the core of our business, we’ve built a no-pressure, no-haggle online car buying experience that saves our customers time and money.
For more information on Carvana and our mission, sneak a peek at our company introduction video. (https://www.youtube.com/watch?v=c5dpBRp0-_w )
WORKING AT CARVANA YOU WILL NOTICE THAT…
You'll need to be a great communicator, a brand ambassador and possess the know how to get the job done.
We expect bright people, willing to roll up their sleeves, take on new assignments and juggle many things at once.
In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day Show more details...
via Carvana
posted_at: 7 days agoschedule_type: Full-time
Build an exciting career at Carvana as a Customer Advocate!
• You'll love driving our kick-ass hauler.
• You'll get to provide a uniquely special experience to each customer...
• You're also eligible for quarterly raises based on performance!
COMPENSATION
• $17 per hour
JOB DESCRIPTION
The Customer Advocate role is a unique combination of a few different things but long story short, you’ll be the face of Carvana. Since Carvana’s purchase
Build an exciting career at Carvana as a Customer Advocate!
• You'll love driving our kick-ass hauler.
• You'll get to provide a uniquely special experience to each customer...
• You're also eligible for quarterly raises based on performance!
COMPENSATION
• $17 per hour
JOB DESCRIPTION
The Customer Advocate role is a unique combination of a few different things but long story short, you’ll be the face of Carvana. Since Carvana’s purchase process is entirely online, meeting you to receive their newly purchased vehicle will likely be the first time a customer has met a Carvana employee face-to-face! You’ll have the freedom to go above and beyond to ensure our customers have an experience that doesn’t suck and is completely one of a kind.
SPECIFICALLY, YOUR RESPONSIBILITIES WILL INCLUDE:
• Delivering a uniquely special experience to each and every one of our customers. Minus the red suit, you’ll pretty much be a real-life Santa Claus on a daily basis!
• A major part of this job is driving a kick-ass single-car hauler to get the customer’s purchase delivered straight to their front door. You don’t need a commercial driver’s license to drive the hauler and don’t worry, with a little training, you’ll realize driving the hauler is a piece of cake.
• Not only will you be driving that kick-ass car hauler, but you will also be loading and unloading the customer’s vehicle on and off of it (it’s a quick and easy process, but it does require getting a little physical) and inspecting the car-hauler to ensure the vehicle maintains good maintenance and safe driving conditions.
• You’ll be expected to prioritize safe driving and to maintain a clean driving record in accordance to Carvana’s CMV Driver Qualification policy. Consistent, safe driving is crucial to this role!
• You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system. Again, don’t worry, we’ll train you on the paperwork, however you do need a natural eye for detail!
• You’ll also be a team player by assisting other team members with various tasks as necessary.
A QUALIFYING CANDIDATE MUST HAVE…
This position requires a sense of humor and a passion for the customer experience. We are looking for someone who is goal-oriented, enthusiastic, energetic and self-motivated. Required knowledge, skills and abilities include:
• High School Diploma or equivalent
• Must be 21 years of age or older
• Must have a valid Driver’s License with a clean driving record for the past 3 years
• 2+ years of customer facing experience with a passion for creating memorable customer experiences
• Interest in working hard, being challenged in a fast-paced environment, and having fun while doing it
• Ability to pass a DOT physical, drug screen, and background check
• Must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (Process will be sponsored by Carvana)
• Illinois, Michigan and Louisiana employees must obtain a Chauffeur's license within the first two weeks of employment. (Process will be sponsored by Carvana.)
WORK ENVIRONMENT This job operates in both indoor and outdoor conditions for extended amounts of time and may be exposed to inclement/extreme weather. We would never have employees work in extremely unsafe conditions (like a Sharknado), but you may get a tad toasty or wet from time to time. Likewise, some markets will require deliveries to be made in snow.
WORK REQUIREMENTS/PHYSICAL DEMANDS The work requirements and physical demands here are representative of those that must be met to successfully perform the essential functions of this job.
• The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English.
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
• Requires the grasping, carrying, lifting, pushing and pulling of items of 50lbs.
• Frequent driving requires excellent visual activity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions.
All applicants must pass a Department of Transportation screening process.
Hiring is contingent on passing a complete background check and drug screening.
Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
This role is not eligible for visa sponsorship Show more details...
• You'll love driving our kick-ass hauler.
• You'll get to provide a uniquely special experience to each customer...
• You're also eligible for quarterly raises based on performance!
COMPENSATION
• $17 per hour
JOB DESCRIPTION
The Customer Advocate role is a unique combination of a few different things but long story short, you’ll be the face of Carvana. Since Carvana’s purchase process is entirely online, meeting you to receive their newly purchased vehicle will likely be the first time a customer has met a Carvana employee face-to-face! You’ll have the freedom to go above and beyond to ensure our customers have an experience that doesn’t suck and is completely one of a kind.
SPECIFICALLY, YOUR RESPONSIBILITIES WILL INCLUDE:
• Delivering a uniquely special experience to each and every one of our customers. Minus the red suit, you’ll pretty much be a real-life Santa Claus on a daily basis!
• A major part of this job is driving a kick-ass single-car hauler to get the customer’s purchase delivered straight to their front door. You don’t need a commercial driver’s license to drive the hauler and don’t worry, with a little training, you’ll realize driving the hauler is a piece of cake.
• Not only will you be driving that kick-ass car hauler, but you will also be loading and unloading the customer’s vehicle on and off of it (it’s a quick and easy process, but it does require getting a little physical) and inspecting the car-hauler to ensure the vehicle maintains good maintenance and safe driving conditions.
• You’ll be expected to prioritize safe driving and to maintain a clean driving record in accordance to Carvana’s CMV Driver Qualification policy. Consistent, safe driving is crucial to this role!
• You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system. Again, don’t worry, we’ll train you on the paperwork, however you do need a natural eye for detail!
• You’ll also be a team player by assisting other team members with various tasks as necessary.
A QUALIFYING CANDIDATE MUST HAVE…
This position requires a sense of humor and a passion for the customer experience. We are looking for someone who is goal-oriented, enthusiastic, energetic and self-motivated. Required knowledge, skills and abilities include:
• High School Diploma or equivalent
• Must be 21 years of age or older
• Must have a valid Driver’s License with a clean driving record for the past 3 years
• 2+ years of customer facing experience with a passion for creating memorable customer experiences
• Interest in working hard, being challenged in a fast-paced environment, and having fun while doing it
• Ability to pass a DOT physical, drug screen, and background check
• Must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (Process will be sponsored by Carvana)
• Illinois, Michigan and Louisiana employees must obtain a Chauffeur's license within the first two weeks of employment. (Process will be sponsored by Carvana.)
WORK ENVIRONMENT This job operates in both indoor and outdoor conditions for extended amounts of time and may be exposed to inclement/extreme weather. We would never have employees work in extremely unsafe conditions (like a Sharknado), but you may get a tad toasty or wet from time to time. Likewise, some markets will require deliveries to be made in snow.
WORK REQUIREMENTS/PHYSICAL DEMANDS The work requirements and physical demands here are representative of those that must be met to successfully perform the essential functions of this job.
• The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
• Must be able to read, write, speak and understand English.
• Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
• Requires the grasping, carrying, lifting, pushing and pulling of items of 50lbs.
• Frequent driving requires excellent visual activity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions.
All applicants must pass a Department of Transportation screening process.
Hiring is contingent on passing a complete background check and drug screening.
Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
This role is not eligible for visa sponsorship Show more details...
via AngelList
schedule_type: Full-time
• *ABOUT CARVANA…**
At Carvana, we sell cars, but we’re not salespeople. Since 2013, we’ve been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world – the $1T per year U.S. car market (yes, that’s $Trillion with a... “T”).
With the ability to search
• *ABOUT CARVANA…**
At Carvana, we sell cars, but we’re not salespeople. Since 2013, we’ve been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world – the $1T per year U.S. car market (yes, that’s $Trillion with a... “T”).
With the ability to search thousands of vehicles from our expansive inventory, to high-resolution 360° photographs of our vehicles’ interior and exterior, to real-time financing and the ability to complete contracts without visiting the back room of a dealership, we provide a seamless, online car buying experience for consumers that can be completed from their desktop or mobile device. All our vehicles are inspected and reconditioned based on our 150-point certification checklist and come with a 7-day return policy. We also operate our own logistics network to deliver cars to customers as soon as the next day, as well as offer customer pick-up at our state-of-the-art Car Vending Machine locations (yes, you read that right). By putting customer satisfaction at the core of our business, we’ve built a no-pressure, no-haggle online car buying experience that save our customers time and money.
For more information on Carvana, take a look at our company introduction video.
• *WORKING AT CARVANA YOU WILL NOTICE THAT…**
You'll need to be a great communicator, a brand ambassador, and possess the know how to get the job done.
We expect bright people, willing to roll up their sleeves, take on new assignments, and juggle many things at once.
In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day. In our down time we have ping pong and corn hole (or “bags,” depending on where you’re from) tournaments. However, the pace is pretty quick around here, so you'll need to be prepared to keep up.
• *JOB DESCRIPTION**
The Customer Advocate role is a unique combination of a few different things but long story short, you’ll be the face of Carvana. Since Carvana’s purchase process is entirely online, meeting you to receive their newly purchased vehicle will likely be the first time a customer has met a Carvana employee face-to-face! You’ll have the freedom to go above and beyond to ensure our customers have an experience that doesn’t suck and is completely one of a kind.
• *SPECIFICALLY, YOUR RESPONSIBILITIES WILL INCLUDE:**
- Delivering a uniquely special experience to each and every one of our customers. Minus the red suit, you’ll pretty much be a real-life Santa Claus on a daily basis!
- A major part of this job is driving a kick-ass single-car hauler to get the customer’s purchase delivered straight to their front door. You don’t need a commercial driver’s license to drive the hauler and don’t worry, with a little training, you’ll realize driving the hauler is a piece of cake.
- Not only will you be driving that kick-ass car hauler, but you will also be loading and unloading the customer’s vehicle on and off of it (it’s a quick and easy process, but it does require getting a little physical) and inspecting the car-hauler to ensure the vehicle maintains good maintenance and safe driving conditions.
- You’ll be expected to prioritize safe driving and to maintain a clean driving record in accordance to Carvana’s CMV Driver Qualification policy. Consistent, safe driving is crucial to this role!
- You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system. Again, don’t worry, we’ll train you on the paperwork, however you do need a natural eye for detail!
- You’ll also be a team player by assisting other team members with various tasks as necessary.
- Like we mentioned, the Customer Advocate role is a unique combination of a few different things. So there likely will be other duties assigned too.
• *A QUALIFYING CANDIDATE MUST HAVE…**
This position requires a sense of humor and a passion for the customer experience. We are looking for someone who is goal-oriented, enthusiastic, energetic and self-motivated. Required knowledge, skills and abilities include:
- High School Diploma or equivalent, Bachelor’s Degree is preferred
- Must be 21 years of age or older
- Must have a valid Driver’s License with a clean driving record for the past 5 years
- 2+ years of customer facing experience with a passion for creating memorable customer experiences
- Is a team player and has an understanding of the value of teamwork and how teams work
- Has a heightened sense of urgency, a strong attention to detail and is able to communicate our customer offerings in a clear and consistent manner
- Possess the energy and drive to accomplish goals, meet deadlines and find solutions
- Interest in working hard, being challenged in a fast-paced environment, and having fun while doing it
- Ability to pass a DOT physical, drug screen, and background check
- Must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (Process will be sponsored by Carvana)
- Illinois, Michigan and Louisiana employees must obtain a Chauffeur's license within the first two weeks of employment. (Process will be sponsored by Carvana.)
• *WHAT YOU CAN EXPECT IN RETURN:**
- Full-Time Hourly Position
- Medical, Dental, and Vision benefits
- 401K with company match
- Access to opportunities to expand your skill set and share your knowledge with others across the organization
- Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• *WORK ENVIRONMENT** This job operates in both indoor and outdoor conditions for extended amounts of time and may be exposed to inclement/extreme weather. We would never have employees work in extremely unsafe conditions (like a Sharknado), but you may get a tad toasty or wet from time to time. Likewise, some markets will require deliveries to be made in snow.
• *WORK REQUIREMENTS/PHYSICAL DEMANDS** The work requirements and physical demands here are representative of those that must be met to successfully perform the essential functions of this job.
- The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
- Must be able to read, write, speak and understand English.
- Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
- Requires the grasping, carrying, lifting, pushing and pulling of items of 50lbs.
- Frequent driving requires excellent visual activity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions.
• *All applicants must pass a Department of Transportation screening process.**
• *Hiring is contingent on passing a complete background check and drug screening.**
• *Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.**
• *This role is not eligible for visa sponsorship.**
Carvana focuses on Internet, Financial Services, E-Commerce, Automotive, and Logistics. Their company has offices in Phoenix and Tempe. They have a very large team that's between 1001-5000 employees. To date, Carvana has raised $1.86B of funding; their latest round was closed on April 2020.
You can view their website at http://www.carvana.com/ or find them on Twitter, Facebook, and LinkedIn Show more details...
At Carvana, we sell cars, but we’re not salespeople. Since 2013, we’ve been making it our mission to change the way people buy cars. We saw a huge problem with how much it can suck to buy a car the traditional way, so we committed ourselves to tackling one of the largest, yet-to-be-disrupted markets in the world – the $1T per year U.S. car market (yes, that’s $Trillion with a... “T”).
With the ability to search thousands of vehicles from our expansive inventory, to high-resolution 360° photographs of our vehicles’ interior and exterior, to real-time financing and the ability to complete contracts without visiting the back room of a dealership, we provide a seamless, online car buying experience for consumers that can be completed from their desktop or mobile device. All our vehicles are inspected and reconditioned based on our 150-point certification checklist and come with a 7-day return policy. We also operate our own logistics network to deliver cars to customers as soon as the next day, as well as offer customer pick-up at our state-of-the-art Car Vending Machine locations (yes, you read that right). By putting customer satisfaction at the core of our business, we’ve built a no-pressure, no-haggle online car buying experience that save our customers time and money.
For more information on Carvana, take a look at our company introduction video.
• *WORKING AT CARVANA YOU WILL NOTICE THAT…**
You'll need to be a great communicator, a brand ambassador, and possess the know how to get the job done.
We expect bright people, willing to roll up their sleeves, take on new assignments, and juggle many things at once.
In return for your hard work, you'll have an opportunity to work at one of the fastest growing and creative technology companies around, as well as help us promote a life-changing product and develop a world-class team every day. In our down time we have ping pong and corn hole (or “bags,” depending on where you’re from) tournaments. However, the pace is pretty quick around here, so you'll need to be prepared to keep up.
• *JOB DESCRIPTION**
The Customer Advocate role is a unique combination of a few different things but long story short, you’ll be the face of Carvana. Since Carvana’s purchase process is entirely online, meeting you to receive their newly purchased vehicle will likely be the first time a customer has met a Carvana employee face-to-face! You’ll have the freedom to go above and beyond to ensure our customers have an experience that doesn’t suck and is completely one of a kind.
• *SPECIFICALLY, YOUR RESPONSIBILITIES WILL INCLUDE:**
- Delivering a uniquely special experience to each and every one of our customers. Minus the red suit, you’ll pretty much be a real-life Santa Claus on a daily basis!
- A major part of this job is driving a kick-ass single-car hauler to get the customer’s purchase delivered straight to their front door. You don’t need a commercial driver’s license to drive the hauler and don’t worry, with a little training, you’ll realize driving the hauler is a piece of cake.
- Not only will you be driving that kick-ass car hauler, but you will also be loading and unloading the customer’s vehicle on and off of it (it’s a quick and easy process, but it does require getting a little physical) and inspecting the car-hauler to ensure the vehicle maintains good maintenance and safe driving conditions.
- You’ll be expected to prioritize safe driving and to maintain a clean driving record in accordance to Carvana’s CMV Driver Qualification policy. Consistent, safe driving is crucial to this role!
- You will be accurately and efficiently completing customer paperwork as well as taking thorough notes in our customer tracking system. Again, don’t worry, we’ll train you on the paperwork, however you do need a natural eye for detail!
- You’ll also be a team player by assisting other team members with various tasks as necessary.
- Like we mentioned, the Customer Advocate role is a unique combination of a few different things. So there likely will be other duties assigned too.
• *A QUALIFYING CANDIDATE MUST HAVE…**
This position requires a sense of humor and a passion for the customer experience. We are looking for someone who is goal-oriented, enthusiastic, energetic and self-motivated. Required knowledge, skills and abilities include:
- High School Diploma or equivalent, Bachelor’s Degree is preferred
- Must be 21 years of age or older
- Must have a valid Driver’s License with a clean driving record for the past 5 years
- 2+ years of customer facing experience with a passion for creating memorable customer experiences
- Is a team player and has an understanding of the value of teamwork and how teams work
- Has a heightened sense of urgency, a strong attention to detail and is able to communicate our customer offerings in a clear and consistent manner
- Possess the energy and drive to accomplish goals, meet deadlines and find solutions
- Interest in working hard, being challenged in a fast-paced environment, and having fun while doing it
- Ability to pass a DOT physical, drug screen, and background check
- Must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (Process will be sponsored by Carvana)
- Illinois, Michigan and Louisiana employees must obtain a Chauffeur's license within the first two weeks of employment. (Process will be sponsored by Carvana.)
• *WHAT YOU CAN EXPECT IN RETURN:**
- Full-Time Hourly Position
- Medical, Dental, and Vision benefits
- 401K with company match
- Access to opportunities to expand your skill set and share your knowledge with others across the organization
- Company culture of promotions from within, with a start-up atmosphere allowing for varied and rapid career development
• *WORK ENVIRONMENT** This job operates in both indoor and outdoor conditions for extended amounts of time and may be exposed to inclement/extreme weather. We would never have employees work in extremely unsafe conditions (like a Sharknado), but you may get a tad toasty or wet from time to time. Likewise, some markets will require deliveries to be made in snow.
• *WORK REQUIREMENTS/PHYSICAL DEMANDS** The work requirements and physical demands here are representative of those that must be met to successfully perform the essential functions of this job.
- The ability to walk/stand and sustain physical activity for extended periods of time (8+ hours)
- Must be able to read, write, speak and understand English.
- Requires high and low levels of movement with the ability to reach with arms, twist, kneel, crouch, climb, balance, and squat.
- Requires the grasping, carrying, lifting, pushing and pulling of items of 50lbs.
- Frequent driving requires excellent visual activity and manual dexterity. Reasonable accommodations may be granted to enable individuals with disabilities to perform the essential functions.
• *All applicants must pass a Department of Transportation screening process.**
• *Hiring is contingent on passing a complete background check and drug screening.**
• *Carvana is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.**
• *This role is not eligible for visa sponsorship.**
Carvana focuses on Internet, Financial Services, E-Commerce, Automotive, and Logistics. Their company has offices in Phoenix and Tempe. They have a very large team that's between 1001-5000 employees. To date, Carvana has raised $1.86B of funding; their latest round was closed on April 2020.
You can view their website at http://www.carvana.com/ or find them on Twitter, Facebook, and LinkedIn Show more details...
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