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https://celebritycruises.com
Celebrity Cruises
Most recent job postings at Celebrity Cruises
via The Muse
schedule_type: Full-time
Position Summary:
The BI Systems Administrator oversees the administration, operation, monitoring, tuning, and patching of the corporate Business Intelligence (BI) & Analytic Systems. This position requires expertise in the maintenance and operation of SAS and Power BI applications and components, including Base SAS, Enterprise Guide, Enterprise Miner, Power BI Premium, Power BI Report Server... and Power BI Data Gateway or equivalent BI systems.
Position Summary:
The BI Systems Administrator oversees the administration, operation, monitoring, tuning, and patching of the corporate Business Intelligence (BI) & Analytic Systems. This position requires expertise in the maintenance and operation of SAS and Power BI applications and components, including Base SAS, Enterprise Guide, Enterprise Miner, Power BI Premium, Power BI Report Server... and Power BI Data Gateway or equivalent BI systems. Develops and oversees monitoring systems to measure usage and ensure operational stability. Works on multiple projects in a deadline-driven environment while maintaining a high bar for customer success. Promotes and champions the proper use of SAS and Power BI across the enterprise. Stays current on upcoming features and enhancements. Performs patches and upgrades. Participates in project planning and proof-of-concepts shaping the evolution and best use of the SAS and Power BI. Provides training to technical staff and business users. Conducts research, documents, and recommends best practices to continuously improve and keep up with the business needs of the organization. Position requires on call and after-hour support as needed for operations and project support. Reports to the Senior Manager, Business Intelligence & Analytic Systems.
Essential Duties and Responsibilities:
• Responsible for SAS and Power BI systems administration including, installation, configuration, tuning, updating and maintenance of software, applications, and servers for shoreside and shipboard environments.
• Design and implement monitoring, reporting, and alerting to help ensure the SAS and Power BI Systems are operating at peak performance and proactively detect anomalies to ensure uptime for the business.
• Develop and implement project plans, risk assessments and contingency plans.
• Research, document, and recommend best practices on the operations, support, and usage of the SAS and Power BI Systems.
• Promote and champion the proper use of SAS and Power BI Systems across the enterprise.
• Plan and coordinate patches and upgrades.
• Develop and maintain support knowledgebase.
• Participate in project planning and proof-of-concepts.
• Provide secondary support of other BI Systems.
• Handle on call and after-hour support requests as needed.
Qualifications:
• 5+ years of experience in BI systems administration and support in a medium to large company.
• 3+ years of experience administering SAS, Power BI or equivalent systems.
• 2+ years of experience with Windows and AIX/Unix system administration.
• 2+ years of experience in SQL tuning with multi-terabyte size data sources.
• 2+ years of experience delivering BI solutions in a medium to large company.
• Strong experience working with Oracle, Azure Databricks, SQL Server and DB2 data platforms.
• Experience using Microsoft Office 365, Outlook, OneNote, SharePoint, Teams, Slack, and JIRA.
• Familiarity with Agile Methodology, Data Warehouse and Data Lake concepts and data analysis.
• Must have strong collaboration skills.
• Excellent written and verbal communication skills.
• Must have strong analytical skills for effective problem solving.
• Ability to work independently and handle multiple projects in a deadline-driven environment while maintaining a high bar for customer success.
• Must be capable of articulating technical concepts to non-technical audiences.
• Ability to mentor and train others in small and large group settings.
• BS or MS in Computer Science, Data Science, Engineering, or equivalent experience.
• Experience with Cruise/Travel industry preferred.
Knowledge and Skills:
• BI Systems Administration (Base SAS, Enterprise Guide, Enterprise Miner, Power BI Premium, Power BI Report Server, and Power BI Data Gateway) or equivalent.
• Windows and AIX/Unix System Administration
• Power BI API
• Oracle, Azure Databricks, SQL Server, DB2
• PowerShell scripting
• SQL Tuning
• Microsoft Office 365, Outlook, OneNote, SharePoint, Teams, Slack, and JIRA
• Microsoft Power Platform
• Data Warehouse, Data Lake, Data Analysis concepts
• Agile Methodology
• Analytical skills for effective problem solving
• Excellent written and verbal communication skills
• Mentoring and training skills
• Leadership and collaboration skills
Physical Demands:
The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10 - 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.
Work Environment:
Hybrid work environment - work remote two days per week (subject to change) and work in the South Florida corporate offices (Miami/Ft. Lauderdale)
#LI-DW1
Nearest Major Market: Miami Show more details...
The BI Systems Administrator oversees the administration, operation, monitoring, tuning, and patching of the corporate Business Intelligence (BI) & Analytic Systems. This position requires expertise in the maintenance and operation of SAS and Power BI applications and components, including Base SAS, Enterprise Guide, Enterprise Miner, Power BI Premium, Power BI Report Server... and Power BI Data Gateway or equivalent BI systems. Develops and oversees monitoring systems to measure usage and ensure operational stability. Works on multiple projects in a deadline-driven environment while maintaining a high bar for customer success. Promotes and champions the proper use of SAS and Power BI across the enterprise. Stays current on upcoming features and enhancements. Performs patches and upgrades. Participates in project planning and proof-of-concepts shaping the evolution and best use of the SAS and Power BI. Provides training to technical staff and business users. Conducts research, documents, and recommends best practices to continuously improve and keep up with the business needs of the organization. Position requires on call and after-hour support as needed for operations and project support. Reports to the Senior Manager, Business Intelligence & Analytic Systems.
Essential Duties and Responsibilities:
• Responsible for SAS and Power BI systems administration including, installation, configuration, tuning, updating and maintenance of software, applications, and servers for shoreside and shipboard environments.
• Design and implement monitoring, reporting, and alerting to help ensure the SAS and Power BI Systems are operating at peak performance and proactively detect anomalies to ensure uptime for the business.
• Develop and implement project plans, risk assessments and contingency plans.
• Research, document, and recommend best practices on the operations, support, and usage of the SAS and Power BI Systems.
• Promote and champion the proper use of SAS and Power BI Systems across the enterprise.
• Plan and coordinate patches and upgrades.
• Develop and maintain support knowledgebase.
• Participate in project planning and proof-of-concepts.
• Provide secondary support of other BI Systems.
• Handle on call and after-hour support requests as needed.
Qualifications:
• 5+ years of experience in BI systems administration and support in a medium to large company.
• 3+ years of experience administering SAS, Power BI or equivalent systems.
• 2+ years of experience with Windows and AIX/Unix system administration.
• 2+ years of experience in SQL tuning with multi-terabyte size data sources.
• 2+ years of experience delivering BI solutions in a medium to large company.
• Strong experience working with Oracle, Azure Databricks, SQL Server and DB2 data platforms.
• Experience using Microsoft Office 365, Outlook, OneNote, SharePoint, Teams, Slack, and JIRA.
• Familiarity with Agile Methodology, Data Warehouse and Data Lake concepts and data analysis.
• Must have strong collaboration skills.
• Excellent written and verbal communication skills.
• Must have strong analytical skills for effective problem solving.
• Ability to work independently and handle multiple projects in a deadline-driven environment while maintaining a high bar for customer success.
• Must be capable of articulating technical concepts to non-technical audiences.
• Ability to mentor and train others in small and large group settings.
• BS or MS in Computer Science, Data Science, Engineering, or equivalent experience.
• Experience with Cruise/Travel industry preferred.
Knowledge and Skills:
• BI Systems Administration (Base SAS, Enterprise Guide, Enterprise Miner, Power BI Premium, Power BI Report Server, and Power BI Data Gateway) or equivalent.
• Windows and AIX/Unix System Administration
• Power BI API
• Oracle, Azure Databricks, SQL Server, DB2
• PowerShell scripting
• SQL Tuning
• Microsoft Office 365, Outlook, OneNote, SharePoint, Teams, Slack, and JIRA
• Microsoft Power Platform
• Data Warehouse, Data Lake, Data Analysis concepts
• Agile Methodology
• Analytical skills for effective problem solving
• Excellent written and verbal communication skills
• Mentoring and training skills
• Leadership and collaboration skills
Physical Demands:
The physical demands described here are representative of those requirements employees must meet to perform the essential functions of this job with or without reasonable accommodations. While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10 - 15 pounds. Visual requirements include distant, close and color vision, and ability to adjust focus.
Work Environment:
Hybrid work environment - work remote two days per week (subject to change) and work in the South Florida corporate offices (Miami/Ft. Lauderdale)
#LI-DW1
Nearest Major Market: Miami Show more details...
via The Muse
schedule_type: Full-time
Job Description
Title: Lead Software Engineer - Payment Gateway, Prod Engr App Platform...
Position Summary:
The Lead Software Engineer, Payment Gateway reports to an engineering/product manager. She/he has significant experience with software engineering principles and best practices, solution design, design patterns, latest technologies, technical troubleshooting techniques, and application testing and DevOps. The role requires expertise specific
Job Description
Title: Lead Software Engineer - Payment Gateway, Prod Engr App Platform...
Position Summary:
The Lead Software Engineer, Payment Gateway reports to an engineering/product manager. She/he has significant experience with software engineering principles and best practices, solution design, design patterns, latest technologies, technical troubleshooting techniques, and application testing and DevOps. The role requires expertise specific to payment domain and relevant technology. She/he must demonstrate strong interpersonal and collaboration skills. The Lead Software Engineer is responsible for working with the product team and peer engineers to execute on product deliverables. She/he is responsible for implementing engineering solutions of moderate to high complexity, as well as ensuring operational excellence for specific software systems and applications within the product portfolio. The role will guide the software solutioning process and provide options/recommendations on product/process improvements. The Lead Software Engineer produces technical designs that are in alignment with best software engineering practices/principles and recommends technology solutions in alignment with the product roadmap. She/he is responsible for documenting solution decisions across impacted applications. The Lead Software Engineer is viewed as a technical expert in areas of software product development.
Essential Duties and Responsibilities:
• Implement solution designs from inception through delivery to production
• Design and code for operational excellence including engineering resiliency, performance, availability, and scalability of her/his applications
• Responsible and accountable for estimation activities in collaboration with the product teams
• Ensure solution design is in compliance with corporate standards and policies
• Coach and mentor other engineers on solution engineering and promote a culture of innovation
• Document product and application solution engineering decisions
• Remain current with industry trends in order to advise and advocate solution approaches for systems and applications to meet growing business needs
• Perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management
Financial Responsibilities
• Understanding of accounting rules for expense and capital activities
• Understanding of technical estimation activities
• Responsible for defining optimization opportunities to manage cost
• Tracks effort hours by activity in time management tool
Qualifications:
• Bachelor or Master of Science in Engineering, Computer Science, Information Technology, Math, or equivalent
• 7+ years of experience in Software Engineering or related area
• Preferred experience working in large, cross-functional teams in a globally diverse model
Knowledge and Skills:
Possesses extensive proficiency, experience, and understanding of the core competencies outlined below.
• Build moderately complex software units
• Test and troubleshoots complex products and services for stable and secure functionality
• Understands a software product area in depth
• Describes major similarities and differences between multiple programming languages
• Participates planning, applies design patterns, and performs code his team and peers code reviews
• Awareness of alternative optimization tools, lifecycle models, techniques, and considerations
• Key contributor of writing code, unit tests for his own modules, components (or small applications)
• Capable of working independently and as part of a cross-functional team
• Strong verbal and written communication skills
• Resolve issues regarding the implementation of software solution components
• Fully understands the essential elements of software solutioning, platforms and products and comply with them building proposed elements
• Resolves software solution dependencies and design issues
• Contributor of major installations and customizations
• Implements recommendations and documentation to field support on technical and platform issues
• Key contributor of collecting, documenting, and maintaining product configuration requirements and instances
• Key contributor of writing the technical components and deploys it to the defined infrastructure of the software product
• Proposes potential alternative product configurations, platforms, and implementation options
• Maintains and disseminates information on customer platforms and experiences
• Pro-actively communicates problems to Technical Lead and Manager in multi-vendor environments
• Performs advanced diagnostic techniques and uses appropriate tools for unusual or performance-related problems
• Understands and communicates the business impact of failure and the criticality and timing of needed resolution so that problems can be avoided in the future
• Effectively troubleshoots and resolves software issues
• Creates trouble reports for all issues found and proposes solutions for completeness and correctness
• Effective writes Unit and component level testing code. Need to have understanding of Integration and end-to-end (regression) test
• Effectively tests code
• Identifies key issues and considerations for testing different kinds of applications (i.e. Web/Mobile/Cloud etc.)
• Writes design application tests to ensure adherence to functional and quality requirements
• Identifies considerations for selecting an optimal testing environment for specific applications
• Creates effective test scenarios
Experience and Skills:
• 5+ years of experience in full stack software development using Java 11+, Spring, Spring Boot
• Solid experience in microservice architecture, domain driven design, and RESTful APIs using languages such as Java
• Experience developing payment systems and integrations with payment processors
• Good understanding of AWS Cloud, Docker and Kubernetes
• Good technical experience with No SQL databases - preferably couch base
• Experience with event-driven architecture - preferable Kafka
• Experience with infrastructure and application monitoring - preferably AppDynamics and Splunk
• Hands-on coding skills. Ability to do fast prototyping of innovative and disruptive solutions.
• Familiarity with CQRS data access patterns
• Experience building progressive web apps
Physical Demands:
While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10 to 15 pounds. Visual requirement includes distant, close and color vision, and ability to adjust focus.
Work Environment:
Position is local to Miramar, FL (No Remote)
The role will primarily function within the professional IT and business office environments located in South Florida; some occasional business travel is required. The space is in compliance with safety, environment, health, and accessibility requirements. The work environments are maintained to reinforce collaboration, motivation, and innovation to help maintain a vibrant and distinctive culture and a diverse workforce.
#LI-DW1
Nearest Major Market: Miami Show more details...
Title: Lead Software Engineer - Payment Gateway, Prod Engr App Platform...
Position Summary:
The Lead Software Engineer, Payment Gateway reports to an engineering/product manager. She/he has significant experience with software engineering principles and best practices, solution design, design patterns, latest technologies, technical troubleshooting techniques, and application testing and DevOps. The role requires expertise specific to payment domain and relevant technology. She/he must demonstrate strong interpersonal and collaboration skills. The Lead Software Engineer is responsible for working with the product team and peer engineers to execute on product deliverables. She/he is responsible for implementing engineering solutions of moderate to high complexity, as well as ensuring operational excellence for specific software systems and applications within the product portfolio. The role will guide the software solutioning process and provide options/recommendations on product/process improvements. The Lead Software Engineer produces technical designs that are in alignment with best software engineering practices/principles and recommends technology solutions in alignment with the product roadmap. She/he is responsible for documenting solution decisions across impacted applications. The Lead Software Engineer is viewed as a technical expert in areas of software product development.
Essential Duties and Responsibilities:
• Implement solution designs from inception through delivery to production
• Design and code for operational excellence including engineering resiliency, performance, availability, and scalability of her/his applications
• Responsible and accountable for estimation activities in collaboration with the product teams
• Ensure solution design is in compliance with corporate standards and policies
• Coach and mentor other engineers on solution engineering and promote a culture of innovation
• Document product and application solution engineering decisions
• Remain current with industry trends in order to advise and advocate solution approaches for systems and applications to meet growing business needs
• Perform other duties as required. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management
Financial Responsibilities
• Understanding of accounting rules for expense and capital activities
• Understanding of technical estimation activities
• Responsible for defining optimization opportunities to manage cost
• Tracks effort hours by activity in time management tool
Qualifications:
• Bachelor or Master of Science in Engineering, Computer Science, Information Technology, Math, or equivalent
• 7+ years of experience in Software Engineering or related area
• Preferred experience working in large, cross-functional teams in a globally diverse model
Knowledge and Skills:
Possesses extensive proficiency, experience, and understanding of the core competencies outlined below.
• Build moderately complex software units
• Test and troubleshoots complex products and services for stable and secure functionality
• Understands a software product area in depth
• Describes major similarities and differences between multiple programming languages
• Participates planning, applies design patterns, and performs code his team and peers code reviews
• Awareness of alternative optimization tools, lifecycle models, techniques, and considerations
• Key contributor of writing code, unit tests for his own modules, components (or small applications)
• Capable of working independently and as part of a cross-functional team
• Strong verbal and written communication skills
• Resolve issues regarding the implementation of software solution components
• Fully understands the essential elements of software solutioning, platforms and products and comply with them building proposed elements
• Resolves software solution dependencies and design issues
• Contributor of major installations and customizations
• Implements recommendations and documentation to field support on technical and platform issues
• Key contributor of collecting, documenting, and maintaining product configuration requirements and instances
• Key contributor of writing the technical components and deploys it to the defined infrastructure of the software product
• Proposes potential alternative product configurations, platforms, and implementation options
• Maintains and disseminates information on customer platforms and experiences
• Pro-actively communicates problems to Technical Lead and Manager in multi-vendor environments
• Performs advanced diagnostic techniques and uses appropriate tools for unusual or performance-related problems
• Understands and communicates the business impact of failure and the criticality and timing of needed resolution so that problems can be avoided in the future
• Effectively troubleshoots and resolves software issues
• Creates trouble reports for all issues found and proposes solutions for completeness and correctness
• Effective writes Unit and component level testing code. Need to have understanding of Integration and end-to-end (regression) test
• Effectively tests code
• Identifies key issues and considerations for testing different kinds of applications (i.e. Web/Mobile/Cloud etc.)
• Writes design application tests to ensure adherence to functional and quality requirements
• Identifies considerations for selecting an optimal testing environment for specific applications
• Creates effective test scenarios
Experience and Skills:
• 5+ years of experience in full stack software development using Java 11+, Spring, Spring Boot
• Solid experience in microservice architecture, domain driven design, and RESTful APIs using languages such as Java
• Experience developing payment systems and integrations with payment processors
• Good understanding of AWS Cloud, Docker and Kubernetes
• Good technical experience with No SQL databases - preferably couch base
• Experience with event-driven architecture - preferable Kafka
• Experience with infrastructure and application monitoring - preferably AppDynamics and Splunk
• Hands-on coding skills. Ability to do fast prototyping of innovative and disruptive solutions.
• Familiarity with CQRS data access patterns
• Experience building progressive web apps
Physical Demands:
While performing job functions the employee is regularly required to sit, stand, write, review and type reports, compile data, operate a pc, communicate, listen, and assess information. The employee may move about the office complex, may travel to other office locations and may lift, push, pull or move 10 to 15 pounds. Visual requirement includes distant, close and color vision, and ability to adjust focus.
Work Environment:
Position is local to Miramar, FL (No Remote)
The role will primarily function within the professional IT and business office environments located in South Florida; some occasional business travel is required. The space is in compliance with safety, environment, health, and accessibility requirements. The work environments are maintained to reinforce collaboration, motivation, and innovation to help maintain a vibrant and distinctive culture and a diverse workforce.
#LI-DW1
Nearest Major Market: Miami Show more details...
via The Muse
posted_at: 22 days agoschedule_type: Full-time
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
This postion will work onsite at our offices in Miami Monday-Thurs. Friday is a work-from-home day... There is no fully remote option for this role.
Position
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
This postion will work onsite at our offices in Miami Monday-Thurs. Friday is a work-from-home day... There is no fully remote option for this role.
Position Summary:
This position will partner with sales, marketing, shipboard operations, IT and external partners to build and enhance the co-branded credit card and gift card products focused on guest engagement and revenue enhancement. This individual is responsible for all of the business aspects for marketing the cards across all pre-cruise, digital and onboard channels. This position is focused on tracking performance and revenue benefits associated with the credit card as well as continuously looking at ways to enhance the guest relationship. This position will review new opportunities on an ongoing basis and have well defined criteria to assess opportunities in an objective manner.
Essential Duties and Responsibilities:
Credit Card Program Responsibilities:
• Manage the overall partnership relationship with multiple partners which includes but is not limited to contract negotiation, marketing plans, opportunity assessments, marketing implementation, and budget, as well as revenue, acquisition, and redemption reporting/tracking.
• Actively participate in the creation and execution of the partnership marketing plans which will include acquisition, growth, and customer engagement.
• Provide business direction to support development of business processes, business rules, systems and operations and data flows with IT.
• Create and communicate business performance metrics to gauge the health and quality of the partnership especially focused on guest engagement, growth, and revenue.
• Partner with legal teams where needed to establish and review any new or existing contracts.
• Identify and present recommendations on marketing collateral and contact strategy across all touch points.
• Engage and participate in cross-functional teams assigned to larger customer marketing exercises or promotions to build out additional synergies with new or existing partners.
• Engage with loyalty team on opportunities to strengthen partnerships with loyalty tie-ins and cross marketing opportunities.
Gift Card Program Responsibilities:
• Optimize current Gift Certificate product to leverage key holidays and celebrations in existing online channels and identify optimization opportunities
• Lead Gift Card marketing strategies designed to maximize card acquisition, engagement, and spend
• Manage day-to-day relationship with gift card issuer
• Oversee operations, trainings, testing, system integrations, analysis and product development needs for gift card program
• Work collaboratively with cross-functional teams to forecast, manage and analyze program performance metrics and to report on activities and KPIs
• Streamline operational processes to maximize revenue, including automation of reporting and ongoing analyses for sales, redemption, and breakage of Gift Cards for reporting to Executive Leadership
• Collaborate with third party vendors and agency partners on creative and content development for program
• Lead international market expansion execution
Financial Responsibilities:
• Co-manage a budget of $2.5M (RCI + BOA Marketing Funds + Visa Partnership Funds) to meet/exceed aggressive revenue goals
• Support the growth of the $36M annual credit card revenue stream
Qualifications, Knowledge & Skills:
• Bachelor's degree in Business, Master's preferred
• 3-5 years of marketing experience, credit card experience required
• Strong relationship management and partnership skills
• Excellent communication skills - from peers to C-Suite
• Roll up your sleeves, go-getter mindset
• Passion for the Royal Caribbean brand - you love to cruise
• Strong attention to detail and organizational skills
• Collaborative, enthusiastic team player
• Willing to travel up to 10% of time onboard cruise ships
• Proficiency in with MS Work, Project, Excel, and PowerPoint
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment
#LI-JE1
Nearest Major Market: Miami Show more details...
This postion will work onsite at our offices in Miami Monday-Thurs. Friday is a work-from-home day... There is no fully remote option for this role.
Position Summary:
This position will partner with sales, marketing, shipboard operations, IT and external partners to build and enhance the co-branded credit card and gift card products focused on guest engagement and revenue enhancement. This individual is responsible for all of the business aspects for marketing the cards across all pre-cruise, digital and onboard channels. This position is focused on tracking performance and revenue benefits associated with the credit card as well as continuously looking at ways to enhance the guest relationship. This position will review new opportunities on an ongoing basis and have well defined criteria to assess opportunities in an objective manner.
Essential Duties and Responsibilities:
Credit Card Program Responsibilities:
• Manage the overall partnership relationship with multiple partners which includes but is not limited to contract negotiation, marketing plans, opportunity assessments, marketing implementation, and budget, as well as revenue, acquisition, and redemption reporting/tracking.
• Actively participate in the creation and execution of the partnership marketing plans which will include acquisition, growth, and customer engagement.
• Provide business direction to support development of business processes, business rules, systems and operations and data flows with IT.
• Create and communicate business performance metrics to gauge the health and quality of the partnership especially focused on guest engagement, growth, and revenue.
• Partner with legal teams where needed to establish and review any new or existing contracts.
• Identify and present recommendations on marketing collateral and contact strategy across all touch points.
• Engage and participate in cross-functional teams assigned to larger customer marketing exercises or promotions to build out additional synergies with new or existing partners.
• Engage with loyalty team on opportunities to strengthen partnerships with loyalty tie-ins and cross marketing opportunities.
Gift Card Program Responsibilities:
• Optimize current Gift Certificate product to leverage key holidays and celebrations in existing online channels and identify optimization opportunities
• Lead Gift Card marketing strategies designed to maximize card acquisition, engagement, and spend
• Manage day-to-day relationship with gift card issuer
• Oversee operations, trainings, testing, system integrations, analysis and product development needs for gift card program
• Work collaboratively with cross-functional teams to forecast, manage and analyze program performance metrics and to report on activities and KPIs
• Streamline operational processes to maximize revenue, including automation of reporting and ongoing analyses for sales, redemption, and breakage of Gift Cards for reporting to Executive Leadership
• Collaborate with third party vendors and agency partners on creative and content development for program
• Lead international market expansion execution
Financial Responsibilities:
• Co-manage a budget of $2.5M (RCI + BOA Marketing Funds + Visa Partnership Funds) to meet/exceed aggressive revenue goals
• Support the growth of the $36M annual credit card revenue stream
Qualifications, Knowledge & Skills:
• Bachelor's degree in Business, Master's preferred
• 3-5 years of marketing experience, credit card experience required
• Strong relationship management and partnership skills
• Excellent communication skills - from peers to C-Suite
• Roll up your sleeves, go-getter mindset
• Passion for the Royal Caribbean brand - you love to cruise
• Strong attention to detail and organizational skills
• Collaborative, enthusiastic team player
• Willing to travel up to 10% of time onboard cruise ships
• Proficiency in with MS Work, Project, Excel, and PowerPoint
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment
#LI-JE1
Nearest Major Market: Miami Show more details...
via The Muse
schedule_type: Full-time
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
The Royal Caribbean Group's Royal Caribbean International brand has an exciting career opportunity for a... Director, Fleet Energy Optimization.
This position
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
The Royal Caribbean Group's Royal Caribbean International brand has an exciting career opportunity for a... Director, Fleet Energy Optimization.
This position will work on-site in Miami, Florida.
Position Summary:
Royal Caribbean Group (NYSE: RCL) is one of the leading cruise companies in the world with a global fleet of 64 ships traveling to approximately 1,000 destinations around the world. Royal Caribbean Group is the owner and operator of three award winning cruise brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises and it is also a 50% owner of a joint venture that operates TUI Cruises and Hapag-Lloyd Cruises. Together, the brands have an additional 10 ships on order as of September 30, 2022.
Energy Management is part of the Global Fleet Optimization department under the Global Marine Operations group supporting and managing the fleet of 64 ships to operate most efficiently and safely.
Director, Fleet Energy Management works in a dynamic work environment requiring both knowledge of Marine Technical & Nautical Operations and Energy Efficiency Optimization. This position will contribute to Royal Caribbean's success by continuously improving the fleet energy consumption, thus reducing emissions. The position is also responsible to have an oversight of the fuel consumption forecast and expense, voyage and vessel operational efficiency improvement, planning and managing medium- to long-term strategy on energy savings retrofits, and Hull Performance.
The role further entails leveraging on data science and analytics and digitalization initiatives to enhance energy efficiency and reduce Group's direct operational cost and Scope-1 GHG emissions to achieve both Corporate and Regulatory decarbonization targets.
This position is a rare opportunity if you are looking for a job where you get to play an important and a transformative role in this decade of action towards a greener transition.
The person in this role will report to the AVP, Global Fleet Optimization, and will have 4 direct reports (Managers) and 7 in-direct reports and growing, members of the talented Energy team.
Essential Duties and Responsibilities:
• Evaluate, Plan, Manage, and Validate energy saving technology retrofits, in coordination with both the internal and external stakeholders.
• Establish standardized operational practices and metrics to monitor, benchmark, follow-up, and regularly report on fleet energy efficiency performance to both ship-shore personnel, also compile Sustainability Reports and Board Material.
• Work with cross-functional teams and leadership to set ambitious and measurable energy efficiency targets (KPIs) to reduce RCG's operational expense and carbon footprint.
• Own the Energy Advisory tools, dashboards, and other digital online platforms both onboard and at shore, including further development of those tools to meet the growing needs w.r.t regulatory compliance, feedback from stakeholders etc., also including managing the service level and other commercial agreements for same.
• Prime mover in leading various pursuits w.r.t the Corporate Fleet Energy Efficiency, Carbon Emissions reduction Analysis and Reporting. Maintains a continuous liaison with both shipboard and shoreside personnel sake accountability.
• Continuous oversight and update of the corporate fuel consumption & expense forecast, incl. fuel hedge portfolio.
• Identify, evaluate new technologies and operations optimization tools i.e., Data, AI & ML based solutions, to help reduce the annual corporate fuel consumption and thereby greenhouse gas emissions.
• Responsible for collecting and compiling fuel consumption, expense, emissions, and intensity metrics needed for corporate reporting, Sustainability report, Carbon Disclosure Project, Fleet Objective and Targets, and the Board.
• Ensure compliance follow-up plan and reporting for IMO environmental regulations pertaining to energy efficiency of existing ships (EEXI), carbon intensity indicator (CII), also including decarbonization strategy and targets compliance w.r.t the itinerary speed planning, hull performance, operational efficiency etc.
• Steer Data-Driven multi-million energy retrofit investment program with projects varying in size and scope for fuel savings and emissions reduction. Continuous follow-up to ensure operational efficiency gains made with the investments.
• Liaison and negotiate the Capex financials with the vendors and consolidate a business case submission material including financials. Present same at the Capital Committee, governing body overseeing the Capex allocations.
• Guide process and procedures to establish an advanced operational data base to collect and analyze the ship operational data, to further improve voyage and vessel operational performance i.e., propulsion - Speed, Trim, Route, Engine Load; Service - Chiller, Hotel, Auxiliary energy production & consumption, also including certain aspects of Safety and Asset Maintenance that have an indirect impact of energy consumption.
• Effectively manage multiple vendor commercial contracts, annual service level agreement and guarantee offers.
• Engage on qualitative and quantitative analysis related to decarbonization and regulatory compliance strategy, including financial modeling around carbon impact, carbon pricing, price forecasting, and cash flows.
• Direct operational excellence opportunities through target setting and following-up to reduce vessel operating costs across corporate brands yielding yearly fuel savings.
• Ensure data driven decisions for the hull performance and coating strategy to achieve target average percentage Propulsion power deviation from the baseline.
• Work with key industry vendors and partners to monitor the business environment for optimizing fuel expense and develop Long Term Strategic Plan scenarios. In this regard, needs to attend industry conferences and develop network to gather business intelligence related to the fleet voyage optimization, the impact of emission regulations etc.
• Use an innovative mindset to maintain and sustain the energy toolbox/technology garage for further energy efficiency enhancements.
• Support medium to long term financial estimate of decarbonization impact based on CII compliance, Carbon tax exposure, Fleet Divestment options and corporate target commitments.
• Coordinate shore power retrofit program planning with the relevant stakeholders.
• Oversee short- and long-range financial modeling related to fuel expense and hedging, capital energy retrofit program, hull coating and maintenance strategy. All initiatives together combining ~$1 billion of financial exposure - through opex and investment strategy.
Qualifications, Knowledge and Skills:
• Background as Marine/Industrial/Mechanical Energy Engineer or Naval Architect and experience within the Maritime Sector either on board/on shore or both, classification society or similar.
• Master's degree in Engineering, Naval Architecture, Business/Finance, or Data Science field from an accredited college or university.
• Minimum 10+ years of experience in technical operations/energy management/fleet optimization or related, ability to supervise a team of 10+.
• Strong understanding of ship technical operating systems such as HVAC, auxiliary systems, and propulsion.
• Possess financial modeling-analysis techniques and project management skills.
• Sharp analytical and good interpersonal, communication skills.
• Understanding of cruise line operations is preferred either in technical-engineering, Nautical operations, new builds, or other areas.
• Detailed knowledge of vessel operations, energy management and Shipping Decarbonization is preferred.
• Knowledge of environmental frameworks and regulatory affairs within the Maritime industry.
• Strong IT skills including advanced Excel, PowerPoint, BI. Previous experience with data analytics is preferred.
• Excellent administrative and organizational skills. Ability to multi-task in a fast-paced environment.
• Detailed knowledge of vessel operations and energy management.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
#LI-SR1
Nearest Major Market: Miami Show more details...
The Royal Caribbean Group's Royal Caribbean International brand has an exciting career opportunity for a... Director, Fleet Energy Optimization.
This position will work on-site in Miami, Florida.
Position Summary:
Royal Caribbean Group (NYSE: RCL) is one of the leading cruise companies in the world with a global fleet of 64 ships traveling to approximately 1,000 destinations around the world. Royal Caribbean Group is the owner and operator of three award winning cruise brands: Royal Caribbean International, Celebrity Cruises, and Silversea Cruises and it is also a 50% owner of a joint venture that operates TUI Cruises and Hapag-Lloyd Cruises. Together, the brands have an additional 10 ships on order as of September 30, 2022.
Energy Management is part of the Global Fleet Optimization department under the Global Marine Operations group supporting and managing the fleet of 64 ships to operate most efficiently and safely.
Director, Fleet Energy Management works in a dynamic work environment requiring both knowledge of Marine Technical & Nautical Operations and Energy Efficiency Optimization. This position will contribute to Royal Caribbean's success by continuously improving the fleet energy consumption, thus reducing emissions. The position is also responsible to have an oversight of the fuel consumption forecast and expense, voyage and vessel operational efficiency improvement, planning and managing medium- to long-term strategy on energy savings retrofits, and Hull Performance.
The role further entails leveraging on data science and analytics and digitalization initiatives to enhance energy efficiency and reduce Group's direct operational cost and Scope-1 GHG emissions to achieve both Corporate and Regulatory decarbonization targets.
This position is a rare opportunity if you are looking for a job where you get to play an important and a transformative role in this decade of action towards a greener transition.
The person in this role will report to the AVP, Global Fleet Optimization, and will have 4 direct reports (Managers) and 7 in-direct reports and growing, members of the talented Energy team.
Essential Duties and Responsibilities:
• Evaluate, Plan, Manage, and Validate energy saving technology retrofits, in coordination with both the internal and external stakeholders.
• Establish standardized operational practices and metrics to monitor, benchmark, follow-up, and regularly report on fleet energy efficiency performance to both ship-shore personnel, also compile Sustainability Reports and Board Material.
• Work with cross-functional teams and leadership to set ambitious and measurable energy efficiency targets (KPIs) to reduce RCG's operational expense and carbon footprint.
• Own the Energy Advisory tools, dashboards, and other digital online platforms both onboard and at shore, including further development of those tools to meet the growing needs w.r.t regulatory compliance, feedback from stakeholders etc., also including managing the service level and other commercial agreements for same.
• Prime mover in leading various pursuits w.r.t the Corporate Fleet Energy Efficiency, Carbon Emissions reduction Analysis and Reporting. Maintains a continuous liaison with both shipboard and shoreside personnel sake accountability.
• Continuous oversight and update of the corporate fuel consumption & expense forecast, incl. fuel hedge portfolio.
• Identify, evaluate new technologies and operations optimization tools i.e., Data, AI & ML based solutions, to help reduce the annual corporate fuel consumption and thereby greenhouse gas emissions.
• Responsible for collecting and compiling fuel consumption, expense, emissions, and intensity metrics needed for corporate reporting, Sustainability report, Carbon Disclosure Project, Fleet Objective and Targets, and the Board.
• Ensure compliance follow-up plan and reporting for IMO environmental regulations pertaining to energy efficiency of existing ships (EEXI), carbon intensity indicator (CII), also including decarbonization strategy and targets compliance w.r.t the itinerary speed planning, hull performance, operational efficiency etc.
• Steer Data-Driven multi-million energy retrofit investment program with projects varying in size and scope for fuel savings and emissions reduction. Continuous follow-up to ensure operational efficiency gains made with the investments.
• Liaison and negotiate the Capex financials with the vendors and consolidate a business case submission material including financials. Present same at the Capital Committee, governing body overseeing the Capex allocations.
• Guide process and procedures to establish an advanced operational data base to collect and analyze the ship operational data, to further improve voyage and vessel operational performance i.e., propulsion - Speed, Trim, Route, Engine Load; Service - Chiller, Hotel, Auxiliary energy production & consumption, also including certain aspects of Safety and Asset Maintenance that have an indirect impact of energy consumption.
• Effectively manage multiple vendor commercial contracts, annual service level agreement and guarantee offers.
• Engage on qualitative and quantitative analysis related to decarbonization and regulatory compliance strategy, including financial modeling around carbon impact, carbon pricing, price forecasting, and cash flows.
• Direct operational excellence opportunities through target setting and following-up to reduce vessel operating costs across corporate brands yielding yearly fuel savings.
• Ensure data driven decisions for the hull performance and coating strategy to achieve target average percentage Propulsion power deviation from the baseline.
• Work with key industry vendors and partners to monitor the business environment for optimizing fuel expense and develop Long Term Strategic Plan scenarios. In this regard, needs to attend industry conferences and develop network to gather business intelligence related to the fleet voyage optimization, the impact of emission regulations etc.
• Use an innovative mindset to maintain and sustain the energy toolbox/technology garage for further energy efficiency enhancements.
• Support medium to long term financial estimate of decarbonization impact based on CII compliance, Carbon tax exposure, Fleet Divestment options and corporate target commitments.
• Coordinate shore power retrofit program planning with the relevant stakeholders.
• Oversee short- and long-range financial modeling related to fuel expense and hedging, capital energy retrofit program, hull coating and maintenance strategy. All initiatives together combining ~$1 billion of financial exposure - through opex and investment strategy.
Qualifications, Knowledge and Skills:
• Background as Marine/Industrial/Mechanical Energy Engineer or Naval Architect and experience within the Maritime Sector either on board/on shore or both, classification society or similar.
• Master's degree in Engineering, Naval Architecture, Business/Finance, or Data Science field from an accredited college or university.
• Minimum 10+ years of experience in technical operations/energy management/fleet optimization or related, ability to supervise a team of 10+.
• Strong understanding of ship technical operating systems such as HVAC, auxiliary systems, and propulsion.
• Possess financial modeling-analysis techniques and project management skills.
• Sharp analytical and good interpersonal, communication skills.
• Understanding of cruise line operations is preferred either in technical-engineering, Nautical operations, new builds, or other areas.
• Detailed knowledge of vessel operations, energy management and Shipping Decarbonization is preferred.
• Knowledge of environmental frameworks and regulatory affairs within the Maritime industry.
• Strong IT skills including advanced Excel, PowerPoint, BI. Previous experience with data analytics is preferred.
• Excellent administrative and organizational skills. Ability to multi-task in a fast-paced environment.
• Detailed knowledge of vessel operations and energy management.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
#LI-SR1
Nearest Major Market: Miami Show more details...
via The Muse
schedule_type: Full-time
Manager, Performance Engineering & Test Data Management
You will lead a global team of experts who are responsible to make Platform products performant, scalable, and reliable. You will be responsible for providing performance insights and identifying optimization opportunities to product stakeholders, triaging production performance bottlenecks, and identifying and fixing performance issues... while working with all engineering teams. Work with
Manager, Performance Engineering & Test Data Management
You will lead a global team of experts who are responsible to make Platform products performant, scalable, and reliable. You will be responsible for providing performance insights and identifying optimization opportunities to product stakeholders, triaging production performance bottlenecks, and identifying and fixing performance issues... while working with all engineering teams. Work with all product development teams, DevOps, and SRE to design and develop performance plans to uncover performance problems, and performance analysis tools to allow dev teams to gain further insight into production behavior. You will help foster the engineering culture of owning performance, so every engineer knows that their code is comprehensively tested in an autonomous fashion as they deploy to each environment. You will manage a team of world-class, highly motivated performance engineers and will be expected to both challenge and be challenged. In order to effectively manage this team, you will need exceptional leadership skills, familiarity with performance tools such as LoadRunner and Jmeter, proficiency with agile development methodologies, and the ability to operate within short release cycles.
Complete understanding and experience in end-to-end performance engineering lifecycle, including but not limited to each of below:
Customer engagement
• Discussing the need for and importance of performance testing to capture metrics for insight into application and infrastructure's performance
• Evaluating the system architecture and data flow
• Understanding the infrastructure design to plan the performance tests accordingly
• Define the process for performance and test data management
• Define and standardize the Process, Reporting, and communication to the different Business teams
Environment setup
• Ensuring the performance test environment yields results that will mimic the real-world scenario
• Clearly defining the business functionalities which are to be in scope for performance testing
• Capturing the Non-Functional Requirements
• Ensuring each aspect of the business requirements is translated to Non-Functional-Requirements that will help design the performance test scenarios
• Ensure that the environment under test has a monitoring solution either tool based on thru system access
Ensure control of the Performance test environment to maintain the integrity of the test
Team knowledge
• Setting up the required test data to use during performance testing
• Creating and customizing the performance test scripts based on pre-defined test cases
• Hands-on experience in building test scripts for a variety of technologies such as Web, Angular, Services, SPA, GUI, SAP, SQL, Db2, Kubernetes, Couch, IAM, IaaS, Oracle, Mobile, and Cloud.
• Hands-on experience with a wide set of industry-standard tools such as LoadRunner, JMeter, Charles Proxy, Selenium
• Development and execution of an organization's long-term strategy for enterprise test data management
• Responsible for estimation of testing-related tasks, analysis of testing requirements, design, and development of supporting tools, testing, and implementation of Test Data Management processes and solutions
• Ability to apply or work with the DBA team on data masking techniques
• In-depth knowledge of the extensive settings on each tool to configure and execute the scripts efficiently
• Building a comprehensive test plan document
• Knowledge to collate and define the overall performance test plan for sign-off from the project team
• Designing test scenarios
Hands-on experience to design any required scenario in available performance tools to meet project needs
• Validating the environment design
• Ensuring the performance test environment is ready for multiple user load, stress, scalability, etc tests
• Setting up the required monitoring
• Extensive hands-on experience in setting up application and infrastructure monitoring using either APM tools or Devops setup through automated scripts
• In-depth knowledge of which specific performance metrics need to be captured for the respective App / Infra technologies
• Executing various performance test scenarios
• Process-oriented to ensure all checks are in place to co-ordinate while running any performance tests
• Compiling results and building a simple but clear report with all details incorporated with conclusive status
• Detailed analysis of end-user performance, application, and infrastructure metrics
Correlating all metrics to find the root cause of issues (if any)
• In-depth analysis of application and infrastructure metrics to provide recommendations to improve end-user performance
• Key recommendations to optimize end user's client-side experience
Expert in communicating with Business stakeholders, technical application teams, and the Infrastructure support and Service Management office team
• Candidates should be flexible/willing to work across this delivery landscape which includes and is not limited to Agile Applications Development, Waterfall, Fragile, Support, and Deployment.
• Mentor and Train individuals to conduct the work and communicate plans effectively
Required Skills and Experience:
• Own end-to-end performance coverage and identify bottlenecks and work with the Engineering teams to address issues.
• Daily management of objectives, priorities, and risk as well as performance management of all staff reporting to you.
• Provide technical leadership, career development, and mentoring to team members.
• Work efficiently with teams at other geo locations (India, Philippines).
• Provide estimation of projects working with technical leadership.
• Allocation, Assign and capture the team's roles and responsibilities.
• You design and develop more complex tests and non-functional tests.
• Work with counterparts in the QA and Developer Productivity organizations to build tooling that serves the needs of all teams.
• Create and curate dashboards to allow for comparative metrics across product builds.
• Unparalleled troubleshooting and problem-solving skills.
• Experience managing software engineering teams.
• Ability to motivate people, instill accountability and achieve results.
• Strong verbal and written communication skills, organizational aptitude, and time management skills.
• Agile, proactive, comfortable working with ambiguous specifications, and can prioritize on the fly.
• Excellent written and verbal communication skills, as exemplified by clear bug/issue explanations, documentation of knowledge, mentoring ability, and comfort interacting with all levels of management.
• The courage to pull the emergency brake on releases that will negatively affect our customers and reputation.
• You perform many of the roles required of a software testing project, through which you acquire a full testing lifecycle experience.
• You act as a stream leader with technical delivery ownership within a limited number of technology areas.
• You contribute to bids, or review client proposals based on your technological expertise.
• You have delivery ownership and guide individuals and groups toward desired outcomes.
• Should be proficient in Business Analysis, Business Knowledge, Testing, Software Engineering, Architecture Knowledge, Technical Solution Design, Monitoring Solutions, and Quality Management.
#LI-DW1
Nearest Major Market: Miami Show more details...
You will lead a global team of experts who are responsible to make Platform products performant, scalable, and reliable. You will be responsible for providing performance insights and identifying optimization opportunities to product stakeholders, triaging production performance bottlenecks, and identifying and fixing performance issues... while working with all engineering teams. Work with all product development teams, DevOps, and SRE to design and develop performance plans to uncover performance problems, and performance analysis tools to allow dev teams to gain further insight into production behavior. You will help foster the engineering culture of owning performance, so every engineer knows that their code is comprehensively tested in an autonomous fashion as they deploy to each environment. You will manage a team of world-class, highly motivated performance engineers and will be expected to both challenge and be challenged. In order to effectively manage this team, you will need exceptional leadership skills, familiarity with performance tools such as LoadRunner and Jmeter, proficiency with agile development methodologies, and the ability to operate within short release cycles.
Complete understanding and experience in end-to-end performance engineering lifecycle, including but not limited to each of below:
Customer engagement
• Discussing the need for and importance of performance testing to capture metrics for insight into application and infrastructure's performance
• Evaluating the system architecture and data flow
• Understanding the infrastructure design to plan the performance tests accordingly
• Define the process for performance and test data management
• Define and standardize the Process, Reporting, and communication to the different Business teams
Environment setup
• Ensuring the performance test environment yields results that will mimic the real-world scenario
• Clearly defining the business functionalities which are to be in scope for performance testing
• Capturing the Non-Functional Requirements
• Ensuring each aspect of the business requirements is translated to Non-Functional-Requirements that will help design the performance test scenarios
• Ensure that the environment under test has a monitoring solution either tool based on thru system access
Ensure control of the Performance test environment to maintain the integrity of the test
Team knowledge
• Setting up the required test data to use during performance testing
• Creating and customizing the performance test scripts based on pre-defined test cases
• Hands-on experience in building test scripts for a variety of technologies such as Web, Angular, Services, SPA, GUI, SAP, SQL, Db2, Kubernetes, Couch, IAM, IaaS, Oracle, Mobile, and Cloud.
• Hands-on experience with a wide set of industry-standard tools such as LoadRunner, JMeter, Charles Proxy, Selenium
• Development and execution of an organization's long-term strategy for enterprise test data management
• Responsible for estimation of testing-related tasks, analysis of testing requirements, design, and development of supporting tools, testing, and implementation of Test Data Management processes and solutions
• Ability to apply or work with the DBA team on data masking techniques
• In-depth knowledge of the extensive settings on each tool to configure and execute the scripts efficiently
• Building a comprehensive test plan document
• Knowledge to collate and define the overall performance test plan for sign-off from the project team
• Designing test scenarios
Hands-on experience to design any required scenario in available performance tools to meet project needs
• Validating the environment design
• Ensuring the performance test environment is ready for multiple user load, stress, scalability, etc tests
• Setting up the required monitoring
• Extensive hands-on experience in setting up application and infrastructure monitoring using either APM tools or Devops setup through automated scripts
• In-depth knowledge of which specific performance metrics need to be captured for the respective App / Infra technologies
• Executing various performance test scenarios
• Process-oriented to ensure all checks are in place to co-ordinate while running any performance tests
• Compiling results and building a simple but clear report with all details incorporated with conclusive status
• Detailed analysis of end-user performance, application, and infrastructure metrics
Correlating all metrics to find the root cause of issues (if any)
• In-depth analysis of application and infrastructure metrics to provide recommendations to improve end-user performance
• Key recommendations to optimize end user's client-side experience
Expert in communicating with Business stakeholders, technical application teams, and the Infrastructure support and Service Management office team
• Candidates should be flexible/willing to work across this delivery landscape which includes and is not limited to Agile Applications Development, Waterfall, Fragile, Support, and Deployment.
• Mentor and Train individuals to conduct the work and communicate plans effectively
Required Skills and Experience:
• Own end-to-end performance coverage and identify bottlenecks and work with the Engineering teams to address issues.
• Daily management of objectives, priorities, and risk as well as performance management of all staff reporting to you.
• Provide technical leadership, career development, and mentoring to team members.
• Work efficiently with teams at other geo locations (India, Philippines).
• Provide estimation of projects working with technical leadership.
• Allocation, Assign and capture the team's roles and responsibilities.
• You design and develop more complex tests and non-functional tests.
• Work with counterparts in the QA and Developer Productivity organizations to build tooling that serves the needs of all teams.
• Create and curate dashboards to allow for comparative metrics across product builds.
• Unparalleled troubleshooting and problem-solving skills.
• Experience managing software engineering teams.
• Ability to motivate people, instill accountability and achieve results.
• Strong verbal and written communication skills, organizational aptitude, and time management skills.
• Agile, proactive, comfortable working with ambiguous specifications, and can prioritize on the fly.
• Excellent written and verbal communication skills, as exemplified by clear bug/issue explanations, documentation of knowledge, mentoring ability, and comfort interacting with all levels of management.
• The courage to pull the emergency brake on releases that will negatively affect our customers and reputation.
• You perform many of the roles required of a software testing project, through which you acquire a full testing lifecycle experience.
• You act as a stream leader with technical delivery ownership within a limited number of technology areas.
• You contribute to bids, or review client proposals based on your technological expertise.
• You have delivery ownership and guide individuals and groups toward desired outcomes.
• Should be proficient in Business Analysis, Business Knowledge, Testing, Software Engineering, Architecture Knowledge, Technical Solution Design, Monitoring Solutions, and Quality Management.
#LI-DW1
Nearest Major Market: Miami Show more details...
via The Muse
posted_at: 24 days agoschedule_type: Full-time
The Senior Manager, Data Solutions Engineering is a technical manager who is responsible for leading the data engineering functions by delivering enterprise curated data solutions that enables our enterprise-wide Data and AI platform to drive business value and customer success. S/He will lead the development of very large and complex data initiatives on premises as well cloud environments... directly impacting the design, architecture, and implementation
The Senior Manager, Data Solutions Engineering is a technical manager who is responsible for leading the data engineering functions by delivering enterprise curated data solutions that enables our enterprise-wide Data and AI platform to drive business value and customer success. S/He will lead the development of very large and complex data initiatives on premises as well cloud environments... directly impacting the design, architecture, and implementation of RCG data products for Revenue Management, Sales, Trade Support, Accounting, Financials, etc. This role will be responsible for coordinating with stakeholders to ensure timely and accurate deliverables and leadership for the development of technical standards. S/he will be responsible for growing and mentoring team members and align with strategic direction for the data engineering goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Leads, motivates, coaches, empowers a team or multiple teams in the design, build and delivery of enterprise class data products that are reusable and non-perishable using industry and RCG best practices and standards
• Leads multi-functional large-scale projects through close collaboration with multiple engineering, technical program management, analytics teams, and product managers on security, tools, architecture, planning, and delivery of multiple concurrent projects
• Establishes and ensures best practices for the software development lifecycle including solution architecture, build, and test
• Establishes operational and technical strategies for Data Engineering including the development of standards, roadmaps, and delivery.
• Develops and leverages collaborative relationships within and across the organization to build solutions that will enable data analysis, exploration capabilities to add business value to RCG achieve results.
• Provides technical leadership in building foundational systems designed and developed for the enterprise
• Develops project and funding proposals for programs that provide continuous delivery of cost-effective data solutions that meet business requirements
• Develops and track staffing plans and ensures the team is adequately staffed with skilled professionals.
• Leads recruitment efforts to attract, retain high quality and diverse talent
• Encourages and inspires others to imagine better approaches, create solutions, embrace change, and facilitate change to achieve business outcomes.
• Drives the maturity and adoption of our current analytics capabilities by progressing from traditional BI to true Analytics to take advantage of the emerging technologies around Descriptive and Predictive Analytics.
• Anticipates and analyzes trends in technology while assessing the emerging technologies impacts
• Works with product and enterprise teams via both Agile and Waterfall Methodologies
FINANCIAL RESPONSIBILITIES
• Manage labor and non-labor budgets of $1M USD or more
• Develop business case and cost/benefit analysis for capital requests, support operations spending and data engineering initiatives.
• Responsible for defining optimization opportunities to manage expenses
QUALIFICATIONS:
• 10 + years working with Data Engineering, Software Implementation, Enhanced Reporting Analytics and/or related experience in Data Analysis and/or data management solutions
• Technical capabilities in: Informatica, Azure Data Factory (ADF), DataBricks, MS Azure, Oracle Exadata, Hadoop, Big Data, NoSQL, PL/SQL, SQL, T-SQL
• Excellent in managing teams both technical and business and providing guidance and motivating the team to deliver and perform.
• Proven leadership skills in Project Management, resource management, tool recommendations and implementation methodologies, System Health Check and Roadmap Strategy, Customer Strategy and predictive Modeling and Analytics.
KNOWLEDGE AND SKILLS:
• Expertise in data analysis, data integration, data modeling, data auditing, customer segmentation, analytical reporting, survey analysis, key drivers, analysis, dashboards, technical troubleshooting
• Expertise in leading teams optimizing ETL processes, developing data & analytics solutions and platforms to solve complex scenarios in an agile manner.
• Have a proficient understanding of how to architect a clustered environment to process the variety, volume, and velocity of data that will be ingested
• Experience with any Cloud (AWS, Azure) provider
• Experience with Agile/Dev Ops methodologies and tools
• Demonstrates strong analytical and problem-solving skills
• Effective verbal, presentation, written and listening communications skills
• Remain current with industry best practices, trends, innovation, and emerging technologies in data & analytics solutions and tools in the marketplace
WORK ENVIRONMENT:
• The position will require occasional travel onboard our vessels and to other locations, domestic and international.
#LI-NFV1
Nearest Major Market: Miami Show more details...
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Leads, motivates, coaches, empowers a team or multiple teams in the design, build and delivery of enterprise class data products that are reusable and non-perishable using industry and RCG best practices and standards
• Leads multi-functional large-scale projects through close collaboration with multiple engineering, technical program management, analytics teams, and product managers on security, tools, architecture, planning, and delivery of multiple concurrent projects
• Establishes and ensures best practices for the software development lifecycle including solution architecture, build, and test
• Establishes operational and technical strategies for Data Engineering including the development of standards, roadmaps, and delivery.
• Develops and leverages collaborative relationships within and across the organization to build solutions that will enable data analysis, exploration capabilities to add business value to RCG achieve results.
• Provides technical leadership in building foundational systems designed and developed for the enterprise
• Develops project and funding proposals for programs that provide continuous delivery of cost-effective data solutions that meet business requirements
• Develops and track staffing plans and ensures the team is adequately staffed with skilled professionals.
• Leads recruitment efforts to attract, retain high quality and diverse talent
• Encourages and inspires others to imagine better approaches, create solutions, embrace change, and facilitate change to achieve business outcomes.
• Drives the maturity and adoption of our current analytics capabilities by progressing from traditional BI to true Analytics to take advantage of the emerging technologies around Descriptive and Predictive Analytics.
• Anticipates and analyzes trends in technology while assessing the emerging technologies impacts
• Works with product and enterprise teams via both Agile and Waterfall Methodologies
FINANCIAL RESPONSIBILITIES
• Manage labor and non-labor budgets of $1M USD or more
• Develop business case and cost/benefit analysis for capital requests, support operations spending and data engineering initiatives.
• Responsible for defining optimization opportunities to manage expenses
QUALIFICATIONS:
• 10 + years working with Data Engineering, Software Implementation, Enhanced Reporting Analytics and/or related experience in Data Analysis and/or data management solutions
• Technical capabilities in: Informatica, Azure Data Factory (ADF), DataBricks, MS Azure, Oracle Exadata, Hadoop, Big Data, NoSQL, PL/SQL, SQL, T-SQL
• Excellent in managing teams both technical and business and providing guidance and motivating the team to deliver and perform.
• Proven leadership skills in Project Management, resource management, tool recommendations and implementation methodologies, System Health Check and Roadmap Strategy, Customer Strategy and predictive Modeling and Analytics.
KNOWLEDGE AND SKILLS:
• Expertise in data analysis, data integration, data modeling, data auditing, customer segmentation, analytical reporting, survey analysis, key drivers, analysis, dashboards, technical troubleshooting
• Expertise in leading teams optimizing ETL processes, developing data & analytics solutions and platforms to solve complex scenarios in an agile manner.
• Have a proficient understanding of how to architect a clustered environment to process the variety, volume, and velocity of data that will be ingested
• Experience with any Cloud (AWS, Azure) provider
• Experience with Agile/Dev Ops methodologies and tools
• Demonstrates strong analytical and problem-solving skills
• Effective verbal, presentation, written and listening communications skills
• Remain current with industry best practices, trends, innovation, and emerging technologies in data & analytics solutions and tools in the marketplace
WORK ENVIRONMENT:
• The position will require occasional travel onboard our vessels and to other locations, domestic and international.
#LI-NFV1
Nearest Major Market: Miami Show more details...
via The Muse
schedule_type: Full-time
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
Position Summary...
Do you have the desire to share a common passion for creative thinking, innovative engineering and outstanding guest service that drives
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
Position Summary...
Do you have the desire to share a common passion for creative thinking, innovative engineering and outstanding guest service that drives continuous improvement? Is looking beyond the now, sensing and feeling and intuiting what could be important to you? If you are, Royal Caribbean Group, is seeking the Director, Data Architecture to lead the Data architecture strategy, design, reference architectures for business and technology domains across the Enterprise. This is a key role in the Enterprise Architecture organization leading a team of passionate architects that is focused on architecting and designing solutions related to improving next generation vacations. This Leader and the team will collaborate closely with CDO, product, engineering, domain architects, and other cross-functional teams to deliver cutting-edge data platforms and solutions.
Essential Duties and Responsibilities:
• Responsible for the data architecture across the Enterprise, integration, solutions, and its overall success
• Develop data architecture and strategy to support successful business outcomes.
• Define holistic data architecture for business applications, data analytics applications including data science and AI/ML.
• Proactively works with business leaders and product managers to identify Data architectural solution blueprints needed for solution build, manage the commitment and timeline
• Lead the Data Management Reference Architecture and ensure the alignment of Product/Project solutions align with the Reference Architecture
• Drives the creation and validation of non-functional requirements for the data platform concerning items such as consistency, availability, partitioning, sharding, performance, security, resiliency etc.
• Perform industry research for emerging data technology trends and best practices in data architecture for leveraging in Product/Project solutions. Advises and makes recommendation on emerging trends for leveraging in refactoring current solutions and in future projects
• Collaborates with Chief Data Officer team for advising and aligning the architecture standards.
• Define the roadmap for the Unified Data Analytics and AI Platform along with waypoint plan for realizing the target state architecture
• Lead delivery of hands-on Prototyping/PoC efforts to validate strategic architecture definitions by working Product Vendors and System Integrators.
• Maintains the blueprint along with working towards making vendor recommendations, providing candidate solutions, and allowing the adoption of the best solution that will meet the program needs but also be aligned with the overall enterprise goals.
• Lead review of design and assessing the feasibility of implementation and recommending options, constraints, and alternatives to product team especially when complex requirements are prohibited from implementation due to existing constraints
• Liaison with other architects to understand the integration scenarios and provide solutions to the cross-program blueprint level dependency analysis
• Responsible for reviewing the proposed data architecture for data analytics applications including data science and AI solution blueprints with Engineering Lead and Product Manager prior to implementation
• Leads creating the review material for presentation to architecture review board (ARB) where required and get closure on the solution path to be undertaken for implementation
• Leads PoC's where necessary to prove solution direction in coordination with product and engineering lead around resource capacity and priority
• Providing collaborative support towards implementation efforts - with engineering team, platform team, and QA team by providing Q&A and offering help to the build team where necessary
• Conducts periodic implementation review to examine whether the solution aligns with the blueprint level architecture and suggest remediation/correction actions necessary within sprint or PI
• Help examine recurring issues to identify underlying gaps in architecture or implementation and coming up with suggestive remediation list for engineering teams to review and implement
• Collaborate in designing deployment solution in coordination with devops team
• Maintain a collective portfolio level documentation of solution blueprints that express the makeup of the program and the solution's continuous alignment to enterprise architecture standards
• Identify opportunities for improvement in any area, whether it be people, process, or technology of the program in an ongoing manner
• Contributes to establishing software principles, blueprints, and standards.
• Promotes best practices for effective use of software technology and services.
• Plays a leadership role in defining systems integration processes and practices.
• Advocates for process reviews in on-going IT projects or services under defined IT policies.
• Monitors organizational and functional adherence to IT policies and procedures when addressing risk management.
• Leads discussions and answers complex questions regarding cross-functional IT policies and standards.
• Contributes to the establishment and use of best practices in IT policies, standards, and procedures.
• Creates criteria to measure the effectiveness of IT policies, standards, and procedures.
• Forecasts technological industry trends and potential risks in the implementation of defined IT policies, standards, and procedures.
• Responsible for ensuring the following backlogs are maintained in JIRA
• Active backlog for work to be performed within Increment, with dependent engineering or infrastructure tasks where possible (short range planning)
• Future backlog for work to be performed now to enable future Increments (long range planning)
• Review backlog for remediation work discovered by architects in current sprints to further allow the engineering teams to validate and improve the quality of work delivered
Qualifications, Knowledge & Skills:
• Bachelor's or Master's in Computer Science/Engineering or related disciplines.
• 15+ years of experience with a wide variety of data platforms both on-premises and on AWS including different types of databases such as Oracle, Db2, Cassandra, Couchbase, Realm, MongoDb
• Strong hands-on experience in data reporting, and analytic solutions with Oracle Exadata, MS Synapse, Power BI, Tableau, SAS, Toad.
• 5+ years of experience with architecting and designing Cloud based data platform including Amazon Aurora, RDS, S3, EC2, EFS, Hadoop.
• Deep expertise with data model design including traditional RDBMS, Document NoSQL, Wide-column NoSQL, Key-Value Database, conversion of relational data models to NoSQL data models.
• Expert in understanding the Consistency, Availability, and Partitioning (CAP) capabilities of SQL and NoSQL databases and experience with tuning Consistency capabilities of Eventually consistent No SQL Databases.
• Strong experience with architecting and delivering data and Big data platforms capabilities such as database Clustering, Replication, Disaster Recovery, Ship to Shore data replication, resiliency, maintaining data integrity.
• Hands on experience with large scale package implementations like Siebel CRM, PeopleSoft.
• Deep experience with data ER modeling and mapping the ER model to SQL and No SQL models including Cassandra, Couch DB, Relational DBs.
• Extensive experience data platform high availability design both on-premises and on cloud.
• Broad experience with performance tuning on traditional RDBMS and NoSQL platforms. in a large enterprise.
• Experience with AI/ML including Supervised learning, Unsupervised learning, and reinforced learning. Supervised learning algorithms including Logistic Regression and the Back Propagation Neural Network and Unsupervised learning algorithms including Apriori algorithm and K-Means with Python
• Experience with AWS ML, or Google AI Services, or MS Azure. Databricks, Azure Data Lake is must.
• Experience with application middleware technologies family of products is a plus
• Architecture and design experience with platform implementations across Business, Application, Data, and Platform architecture.
• In depth knowledge in Data Ingestion, Data pipeline design, ETL for extracting, transforming data from heterogeneous data sources to a target state architecture data source.
• Platform design and implementation experience with projects that encompass digital, webservices, microservices, API gateways etc.
• Experience with docker/container platforms that includes Kubernetes, Mesosphere, etc.
• Experience in administering messaging solutions that include IBM MQ, Tibco EMS, Confluent Kafka, etc.
• Strong knowledge of Linux, UNIX, Windows operating systems and virtualization technologies
• Experience with middleware clustering and load balancing
• Agile approach to development and delivery of architectural artifacts, solutions, and standards
• Working knowledge of Microsoft Azure, AWS, GCP
• Proficiency in project estimations, capacity planning, availability planning and performance
• Documentation and development of processes and procedures.
• Automation and Scripting experience that includes designing and building data pipelines
• Experience with Architecture frameworks like Zachman, FEA, TOGAF, MODAF/DODAF
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
#LI-NFV1
Nearest Major Market: Miami Show more details...
Position Summary...
Do you have the desire to share a common passion for creative thinking, innovative engineering and outstanding guest service that drives continuous improvement? Is looking beyond the now, sensing and feeling and intuiting what could be important to you? If you are, Royal Caribbean Group, is seeking the Director, Data Architecture to lead the Data architecture strategy, design, reference architectures for business and technology domains across the Enterprise. This is a key role in the Enterprise Architecture organization leading a team of passionate architects that is focused on architecting and designing solutions related to improving next generation vacations. This Leader and the team will collaborate closely with CDO, product, engineering, domain architects, and other cross-functional teams to deliver cutting-edge data platforms and solutions.
Essential Duties and Responsibilities:
• Responsible for the data architecture across the Enterprise, integration, solutions, and its overall success
• Develop data architecture and strategy to support successful business outcomes.
• Define holistic data architecture for business applications, data analytics applications including data science and AI/ML.
• Proactively works with business leaders and product managers to identify Data architectural solution blueprints needed for solution build, manage the commitment and timeline
• Lead the Data Management Reference Architecture and ensure the alignment of Product/Project solutions align with the Reference Architecture
• Drives the creation and validation of non-functional requirements for the data platform concerning items such as consistency, availability, partitioning, sharding, performance, security, resiliency etc.
• Perform industry research for emerging data technology trends and best practices in data architecture for leveraging in Product/Project solutions. Advises and makes recommendation on emerging trends for leveraging in refactoring current solutions and in future projects
• Collaborates with Chief Data Officer team for advising and aligning the architecture standards.
• Define the roadmap for the Unified Data Analytics and AI Platform along with waypoint plan for realizing the target state architecture
• Lead delivery of hands-on Prototyping/PoC efforts to validate strategic architecture definitions by working Product Vendors and System Integrators.
• Maintains the blueprint along with working towards making vendor recommendations, providing candidate solutions, and allowing the adoption of the best solution that will meet the program needs but also be aligned with the overall enterprise goals.
• Lead review of design and assessing the feasibility of implementation and recommending options, constraints, and alternatives to product team especially when complex requirements are prohibited from implementation due to existing constraints
• Liaison with other architects to understand the integration scenarios and provide solutions to the cross-program blueprint level dependency analysis
• Responsible for reviewing the proposed data architecture for data analytics applications including data science and AI solution blueprints with Engineering Lead and Product Manager prior to implementation
• Leads creating the review material for presentation to architecture review board (ARB) where required and get closure on the solution path to be undertaken for implementation
• Leads PoC's where necessary to prove solution direction in coordination with product and engineering lead around resource capacity and priority
• Providing collaborative support towards implementation efforts - with engineering team, platform team, and QA team by providing Q&A and offering help to the build team where necessary
• Conducts periodic implementation review to examine whether the solution aligns with the blueprint level architecture and suggest remediation/correction actions necessary within sprint or PI
• Help examine recurring issues to identify underlying gaps in architecture or implementation and coming up with suggestive remediation list for engineering teams to review and implement
• Collaborate in designing deployment solution in coordination with devops team
• Maintain a collective portfolio level documentation of solution blueprints that express the makeup of the program and the solution's continuous alignment to enterprise architecture standards
• Identify opportunities for improvement in any area, whether it be people, process, or technology of the program in an ongoing manner
• Contributes to establishing software principles, blueprints, and standards.
• Promotes best practices for effective use of software technology and services.
• Plays a leadership role in defining systems integration processes and practices.
• Advocates for process reviews in on-going IT projects or services under defined IT policies.
• Monitors organizational and functional adherence to IT policies and procedures when addressing risk management.
• Leads discussions and answers complex questions regarding cross-functional IT policies and standards.
• Contributes to the establishment and use of best practices in IT policies, standards, and procedures.
• Creates criteria to measure the effectiveness of IT policies, standards, and procedures.
• Forecasts technological industry trends and potential risks in the implementation of defined IT policies, standards, and procedures.
• Responsible for ensuring the following backlogs are maintained in JIRA
• Active backlog for work to be performed within Increment, with dependent engineering or infrastructure tasks where possible (short range planning)
• Future backlog for work to be performed now to enable future Increments (long range planning)
• Review backlog for remediation work discovered by architects in current sprints to further allow the engineering teams to validate and improve the quality of work delivered
Qualifications, Knowledge & Skills:
• Bachelor's or Master's in Computer Science/Engineering or related disciplines.
• 15+ years of experience with a wide variety of data platforms both on-premises and on AWS including different types of databases such as Oracle, Db2, Cassandra, Couchbase, Realm, MongoDb
• Strong hands-on experience in data reporting, and analytic solutions with Oracle Exadata, MS Synapse, Power BI, Tableau, SAS, Toad.
• 5+ years of experience with architecting and designing Cloud based data platform including Amazon Aurora, RDS, S3, EC2, EFS, Hadoop.
• Deep expertise with data model design including traditional RDBMS, Document NoSQL, Wide-column NoSQL, Key-Value Database, conversion of relational data models to NoSQL data models.
• Expert in understanding the Consistency, Availability, and Partitioning (CAP) capabilities of SQL and NoSQL databases and experience with tuning Consistency capabilities of Eventually consistent No SQL Databases.
• Strong experience with architecting and delivering data and Big data platforms capabilities such as database Clustering, Replication, Disaster Recovery, Ship to Shore data replication, resiliency, maintaining data integrity.
• Hands on experience with large scale package implementations like Siebel CRM, PeopleSoft.
• Deep experience with data ER modeling and mapping the ER model to SQL and No SQL models including Cassandra, Couch DB, Relational DBs.
• Extensive experience data platform high availability design both on-premises and on cloud.
• Broad experience with performance tuning on traditional RDBMS and NoSQL platforms. in a large enterprise.
• Experience with AI/ML including Supervised learning, Unsupervised learning, and reinforced learning. Supervised learning algorithms including Logistic Regression and the Back Propagation Neural Network and Unsupervised learning algorithms including Apriori algorithm and K-Means with Python
• Experience with AWS ML, or Google AI Services, or MS Azure. Databricks, Azure Data Lake is must.
• Experience with application middleware technologies family of products is a plus
• Architecture and design experience with platform implementations across Business, Application, Data, and Platform architecture.
• In depth knowledge in Data Ingestion, Data pipeline design, ETL for extracting, transforming data from heterogeneous data sources to a target state architecture data source.
• Platform design and implementation experience with projects that encompass digital, webservices, microservices, API gateways etc.
• Experience with docker/container platforms that includes Kubernetes, Mesosphere, etc.
• Experience in administering messaging solutions that include IBM MQ, Tibco EMS, Confluent Kafka, etc.
• Strong knowledge of Linux, UNIX, Windows operating systems and virtualization technologies
• Experience with middleware clustering and load balancing
• Agile approach to development and delivery of architectural artifacts, solutions, and standards
• Working knowledge of Microsoft Azure, AWS, GCP
• Proficiency in project estimations, capacity planning, availability planning and performance
• Documentation and development of processes and procedures.
• Automation and Scripting experience that includes designing and building data pipelines
• Experience with Architecture frameworks like Zachman, FEA, TOGAF, MODAF/DODAF
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
#LI-NFV1
Nearest Major Market: Miami Show more details...
via The Muse
posted_at: 15 days agoschedule_type: Full-time
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
This position requires you to be on-site at our Miami office and travel to the ships 30% of the... time.
Position Summary:
The Senior Manager, Restaurant
Journey with us! Combine your career goals and sense of adventure by joining our exciting team of employees. Royal Caribbean Group is pleased to offer a competitive compensation & benefits package, and excellent career development opportunities, each offering unique ways to explore the world.
This position requires you to be on-site at our Miami office and travel to the ships 30% of the... time.
Position Summary:
The Senior Manager, Restaurant Operations for Main Dining Room, is responsible for providing strategic direction, operational support, and F&B leadership fleetwide to achieve brand and company goals.
Essential Duties and Responsibilities:
Leadership:
• Provide necessary tools to the shipboard team to achieve all KPI results in the main dining room, from quality of food to service rating and revenue.
• Provide strategic direction to the F&B director & restaurant operation manager by providing guidance, technical expertise, and resources to achieve the company goals and vision. This position will design the schedule for both positions.
• Provide training & development tools for F&B director position.
• Provide support to the dining coordination team based in Miami, FL.
• Become an expert of the new dining management program "x-dining."
• Provide leadership, schedule, training, and development to the senior traveling F&B director (tfbd) to help accomplish department and brand goals and objectives as well as maximize output and business effectiveness.
• Provide insights and guidance on operational challenges to improve performance.
Strategy:
• Define departmental objectives, develop strategic plans, and deploy supporting tactics and project work for restaurant operations that support F&B department objectives.
• Continually support the royal way standards for restaurant operations through recognition, documentation, training, communications, and on-the-job demonstrations.
Safety:
• Drive the compliance with USPH standards along with all leadership teams.
• Communicate areas for improvement or best practices with key stakeholders.
Financial:
• Manage all financial aspects of F&B operations with a particular focus on fostering a culture of fiscal responsibility and accountability with our shipboard and shoreside leadership teams.
• Develop budgets and forecasts and identify product and operational efficiencies that drive cost reductions and product enhancements.
• Own the management of inventory of all restaurants with the dining team based in Miami FL.
• Own the point-of-sale system set up and maintenance ensuring smooth communication and reporting as well as expense management (i.e., cost of sales).
Human Resources:
• Oversee hiring, succession planning, and placement of F&B directors, restaurant operations manager & middle management for restaurant ops.
• Develop and implement the department succession planning structure for the training plans and knowledge requirements to grow within the F&B organization.
• Ensure team members are provided with the path for growth in a fair and equitable manner.
Business and Operational Excellence:
• * Owns the execution of all aspects of operational excellence for restaurant operations fleetwide.
• Partner closely with the senior corporate executive chef and the traveling corporate chef to ensure alignment in philosophies and direction, as well as establishing a strong support mechanism for all culinary/food production initiatives including matrices and menu engineering.
• Author and approve all policies (i.e., sqm), processes, and procedures for all restaurant venues across the fleet.
• Support the achievement of key performance indicators across all restaurant venues.
• Provide guidance and corrective action objectives for continuous improvement.
Development:
• * Work closely with all members of the shoreside food & beverage operations leadership to evolve dining concepts, service styles, menus, and any other work associated with restaurant operations.
• Support all new builds, revitalizations, and product development projects as a subject matter expert for new concept development and implementation in all capacities that involve restaurant operations and private destinations.
• Lead all development activities and operational product and services standards.
Change Management:
• * Support new initiatives in all restaurant venues.
• Ensure timely and accurate information is provided to all stakeholders through multiple channels including but not limited to newsletters, memos, culinary guides, and SOP's.
Marketing:
• * Lead partnership efforts with marketing to ensure all entities are informed and aligned with the branding and communications strategies, brand guidelines and overall and corporate strategic goals.
• Generate and increase consumer awareness of existing or new onboard offerings or experiences delivered.
• Manage the creation of all physical, digital, and multi-media content; ranging from physical signage to cruise compass.
• Own the systematic review and assessment of collateral for accuracy.
Team member engagement:
• * Drives the team member F&B experience across the shipboard teams by fostering a feeling of care and community.
• Focus on internal communications and learning opportunities within the public spaces in each commissary to enhance crew member and team member engagement.
Qualifications, knowledge & skills:
• Bachelor's degree is required.
• Minimum of 5 years in a professional or supervisory position within the hospitality industry, including dining services or restaurant operations, where a quality standards program existed, was reviewed, and enforced.
• Demonstrated a high level of proficiency in hospitality management general business management.
• Speaks and writes English and demonstrates a high level of interpretative skills for oral, written, schematic, or diagrammed instructions.
• Proficient with Microsoft office - including Microsoft word, excel, and PowerPoint
• Excellent interpersonal skills required, communicating in a multicultural environment with all levels of employees and management.
• Ability to work in a fast-paced environment and manage multiple projects and priorities.
• Ability to travel (up to 30% of the time) on trips of 2-14 days depending on itinerary.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
Nearest Major Market: Miami Show more details...
This position requires you to be on-site at our Miami office and travel to the ships 30% of the... time.
Position Summary:
The Senior Manager, Restaurant Operations for Main Dining Room, is responsible for providing strategic direction, operational support, and F&B leadership fleetwide to achieve brand and company goals.
Essential Duties and Responsibilities:
Leadership:
• Provide necessary tools to the shipboard team to achieve all KPI results in the main dining room, from quality of food to service rating and revenue.
• Provide strategic direction to the F&B director & restaurant operation manager by providing guidance, technical expertise, and resources to achieve the company goals and vision. This position will design the schedule for both positions.
• Provide training & development tools for F&B director position.
• Provide support to the dining coordination team based in Miami, FL.
• Become an expert of the new dining management program "x-dining."
• Provide leadership, schedule, training, and development to the senior traveling F&B director (tfbd) to help accomplish department and brand goals and objectives as well as maximize output and business effectiveness.
• Provide insights and guidance on operational challenges to improve performance.
Strategy:
• Define departmental objectives, develop strategic plans, and deploy supporting tactics and project work for restaurant operations that support F&B department objectives.
• Continually support the royal way standards for restaurant operations through recognition, documentation, training, communications, and on-the-job demonstrations.
Safety:
• Drive the compliance with USPH standards along with all leadership teams.
• Communicate areas for improvement or best practices with key stakeholders.
Financial:
• Manage all financial aspects of F&B operations with a particular focus on fostering a culture of fiscal responsibility and accountability with our shipboard and shoreside leadership teams.
• Develop budgets and forecasts and identify product and operational efficiencies that drive cost reductions and product enhancements.
• Own the management of inventory of all restaurants with the dining team based in Miami FL.
• Own the point-of-sale system set up and maintenance ensuring smooth communication and reporting as well as expense management (i.e., cost of sales).
Human Resources:
• Oversee hiring, succession planning, and placement of F&B directors, restaurant operations manager & middle management for restaurant ops.
• Develop and implement the department succession planning structure for the training plans and knowledge requirements to grow within the F&B organization.
• Ensure team members are provided with the path for growth in a fair and equitable manner.
Business and Operational Excellence:
• * Owns the execution of all aspects of operational excellence for restaurant operations fleetwide.
• Partner closely with the senior corporate executive chef and the traveling corporate chef to ensure alignment in philosophies and direction, as well as establishing a strong support mechanism for all culinary/food production initiatives including matrices and menu engineering.
• Author and approve all policies (i.e., sqm), processes, and procedures for all restaurant venues across the fleet.
• Support the achievement of key performance indicators across all restaurant venues.
• Provide guidance and corrective action objectives for continuous improvement.
Development:
• * Work closely with all members of the shoreside food & beverage operations leadership to evolve dining concepts, service styles, menus, and any other work associated with restaurant operations.
• Support all new builds, revitalizations, and product development projects as a subject matter expert for new concept development and implementation in all capacities that involve restaurant operations and private destinations.
• Lead all development activities and operational product and services standards.
Change Management:
• * Support new initiatives in all restaurant venues.
• Ensure timely and accurate information is provided to all stakeholders through multiple channels including but not limited to newsletters, memos, culinary guides, and SOP's.
Marketing:
• * Lead partnership efforts with marketing to ensure all entities are informed and aligned with the branding and communications strategies, brand guidelines and overall and corporate strategic goals.
• Generate and increase consumer awareness of existing or new onboard offerings or experiences delivered.
• Manage the creation of all physical, digital, and multi-media content; ranging from physical signage to cruise compass.
• Own the systematic review and assessment of collateral for accuracy.
Team member engagement:
• * Drives the team member F&B experience across the shipboard teams by fostering a feeling of care and community.
• Focus on internal communications and learning opportunities within the public spaces in each commissary to enhance crew member and team member engagement.
Qualifications, knowledge & skills:
• Bachelor's degree is required.
• Minimum of 5 years in a professional or supervisory position within the hospitality industry, including dining services or restaurant operations, where a quality standards program existed, was reviewed, and enforced.
• Demonstrated a high level of proficiency in hospitality management general business management.
• Speaks and writes English and demonstrates a high level of interpretative skills for oral, written, schematic, or diagrammed instructions.
• Proficient with Microsoft office - including Microsoft word, excel, and PowerPoint
• Excellent interpersonal skills required, communicating in a multicultural environment with all levels of employees and management.
• Ability to work in a fast-paced environment and manage multiple projects and priorities.
• Ability to travel (up to 30% of the time) on trips of 2-14 days depending on itinerary.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and government regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!
It is the policy of the Company to ensure equal employment and promotion opportunity to qualified candidates without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, disability, sexual orientation, sexuality, gender identity or expression, marital status, or any other characteristic protected by law. Royal Caribbean Group and each of its subsidiaries prohibit and will not tolerate discrimination or harassment.
Nearest Major Market: Miami Show more details...
via Jooble
posted_at: 13 days agoschedule_type: Full-time
This position is responsible to assist Administration Purser – Payroll and T&A for the accurate recording and process of Adonis shipboard payroll for all owner’s crew, as well as for the Import/Export process of overtime hours, distribution of payroll envelopes to crewmembers and the collection of crew folio balances.
This position will assist the Administration Purser – Payroll and T&A in the... monitoring and compliance of the Time and Attendance
This position is responsible to assist Administration Purser – Payroll and T&A for the accurate recording and process of Adonis shipboard payroll for all owner’s crew, as well as for the Import/Export process of overtime hours, distribution of payroll envelopes to crewmembers and the collection of crew folio balances.
This position will assist the Administration Purser – Payroll and T&A in the... monitoring and compliance of the Time and Attendance card process, and the weekly and monthly timecard auditing process of all departments. Assist with all financially related duties as determined by the Financial Controller.
This position is viewed as the back-up to the Administration Purser – Payroll and T&A in the event the Payroll Purser cannot fulfill the duties of the position.
ESSENTIAL DUTIES & RESPONSIBILITIES
All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. In accordance with the Company's Service and Etiquette Philosophy program, each employee shall conduct oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees, in the presence of guests or in crewmember areas.
Holds a float of $10,000 in order to assist crewmembers with various cashequirements. Responsible for assisting crewmembers with foreign currency exchange using the BOA/GFC (Global Foreign Currency) application.; Responsible for assisting Administration Purser – Payroll and T&A for the process of Semi-Monthly payroll for ALL shipboard departments as well as payments for sign off crewmembers.; Process of bar personnel gratuities, special functions and supplemental pay;
Generated gratuities from Bar Sales 15% (CEL) as applicable.; Extra tips and service charges as compensation; Complimentary Private Party attendance; Loading Attendance; Top Seller Bonus; Incentive for Special Sales; Wine Special Bonus Incentive; Water Sales breakdown for Incentive Program; Gratuities distribution for paid special functions;
4. Participates in the stuffing and distribution of payroll envelopes.
5. Responsible for assisting the Payroll Purser and T&A on the issuance of money orders to crewmembers and the collection of money order fees.
6. Responsible for assisting the Payroll Purser and T&A with the crew wire transfer program, where crewmember wired monies to their personal bank
7. Accounts.
8. Assists the Administration Purser – Payroll and T&A in the collection of bar bills during payroll distribution and through out the voyage if required.
9. Responsible for assisting the Administration Purser – Payroll and T&A in the preparation of payroll audits which must be scheduled after every payroll cycleis closed.
10. Enters working hours from time cards for the Financial Department into the Kronos system.
11. Collects time cards from all departments, ensuring that all entries are complete and correct.
12. Performs weekly Time & Attendance floor audits throughout the vessel and produces a Time & Attendance report.
13. Collects all Time & Attendance signature sheets from Department Heads on a monthly basis.
14. Organizes and stores all collected time cards once per month; to be held onboard for 12 months.
15. Prints and maintains records of employee contracts, showing the “Basic Wages” and overtime rates in cooperation with the HR Manager, who is ultimately responsible for proper entry of wages and overtime rates in the payroll system.
16. Ensures all contracts are properly signed, and T&A acknowledgement forms attached, before filing. Maintains proper filing system for all employeecontracts, active and signed-off crew. Attaches tax declaration forms (W-4’s) to contracts for US citizens and resident alien status.
17.Collects all ticket deposits as per the Airline Ticket Matrix/Policy, maintains records of all payments and refunds. Collects Travel Package for designated tipping personnel and handles the refund of the Travel Packages.
18. Responsible for air ticket sales.
19. Settles collected funds on voyage basis with Financial Controller.
20. Provides crew services as required, such as the sale of laundry tickets, raffle tickets, crew excursions, etc.
21. Handling and maintaining office equipment. Perform clerical work as requested by Supervisor
22. This position must have an understanding of the Safety & Quality management Program, which includes his responsibilities in the Safety Organization according to the Emergency plan and Station Bill.
23. The staff in this position must be available, capable and ready to act upon, if an emergancy occurs, which requires the expertise and participation.
24. Be aware of and acquire the necessary knowledge to comply with the ship’s standard operation, in order to assist guest and crew with inquiries.
25. Attend and participate in all mandatory lifeboat and safety drills on embarkation days, and any other port days as scheduled by the Master.
FINANCIAL DUTIES
Financial responsibilities for budget, expenses and/or achievement of revenue targets.
This position is responsible for direct and indirect cost containment through the proper use, handling and maintenance of records, reports, documents and equipment.; Operates a float in order to collect and reimburse air ticket deposits, sell airline tickets, laundry tickets, provide change for crew, exchange foreign currency for crew, collection f crew folio balances, etc.; Also as noted under the Essential Duties & Responsibilities section.;
Hiring Requirements:
Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions.; Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and Adobe Page Maker or related programs.; Completion of high school or GED required; university degree preferred.; Ability to speak English clearly, distinctly and cordially with guests.;
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This position will assist the Administration Purser – Payroll and T&A in the... monitoring and compliance of the Time and Attendance card process, and the weekly and monthly timecard auditing process of all departments. Assist with all financially related duties as determined by the Financial Controller.
This position is viewed as the back-up to the Administration Purser – Payroll and T&A in the event the Payroll Purser cannot fulfill the duties of the position.
ESSENTIAL DUTIES & RESPONSIBILITIES
All duties and responsibilities are to be performed in accordance with the Company's Safety, Quality and Environmental standards. In accordance with the Company's Service and Etiquette Philosophy program, each employee shall conduct oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions with guests or fellow shipboard employees, in the presence of guests or in crewmember areas.
Holds a float of $10,000 in order to assist crewmembers with various cashequirements. Responsible for assisting crewmembers with foreign currency exchange using the BOA/GFC (Global Foreign Currency) application.; Responsible for assisting Administration Purser – Payroll and T&A for the process of Semi-Monthly payroll for ALL shipboard departments as well as payments for sign off crewmembers.; Process of bar personnel gratuities, special functions and supplemental pay;
Generated gratuities from Bar Sales 15% (CEL) as applicable.; Extra tips and service charges as compensation; Complimentary Private Party attendance; Loading Attendance; Top Seller Bonus; Incentive for Special Sales; Wine Special Bonus Incentive; Water Sales breakdown for Incentive Program; Gratuities distribution for paid special functions;
4. Participates in the stuffing and distribution of payroll envelopes.
5. Responsible for assisting the Payroll Purser and T&A on the issuance of money orders to crewmembers and the collection of money order fees.
6. Responsible for assisting the Payroll Purser and T&A with the crew wire transfer program, where crewmember wired monies to their personal bank
7. Accounts.
8. Assists the Administration Purser – Payroll and T&A in the collection of bar bills during payroll distribution and through out the voyage if required.
9. Responsible for assisting the Administration Purser – Payroll and T&A in the preparation of payroll audits which must be scheduled after every payroll cycleis closed.
10. Enters working hours from time cards for the Financial Department into the Kronos system.
11. Collects time cards from all departments, ensuring that all entries are complete and correct.
12. Performs weekly Time & Attendance floor audits throughout the vessel and produces a Time & Attendance report.
13. Collects all Time & Attendance signature sheets from Department Heads on a monthly basis.
14. Organizes and stores all collected time cards once per month; to be held onboard for 12 months.
15. Prints and maintains records of employee contracts, showing the “Basic Wages” and overtime rates in cooperation with the HR Manager, who is ultimately responsible for proper entry of wages and overtime rates in the payroll system.
16. Ensures all contracts are properly signed, and T&A acknowledgement forms attached, before filing. Maintains proper filing system for all employeecontracts, active and signed-off crew. Attaches tax declaration forms (W-4’s) to contracts for US citizens and resident alien status.
17.Collects all ticket deposits as per the Airline Ticket Matrix/Policy, maintains records of all payments and refunds. Collects Travel Package for designated tipping personnel and handles the refund of the Travel Packages.
18. Responsible for air ticket sales.
19. Settles collected funds on voyage basis with Financial Controller.
20. Provides crew services as required, such as the sale of laundry tickets, raffle tickets, crew excursions, etc.
21. Handling and maintaining office equipment. Perform clerical work as requested by Supervisor
22. This position must have an understanding of the Safety & Quality management Program, which includes his responsibilities in the Safety Organization according to the Emergency plan and Station Bill.
23. The staff in this position must be available, capable and ready to act upon, if an emergancy occurs, which requires the expertise and participation.
24. Be aware of and acquire the necessary knowledge to comply with the ship’s standard operation, in order to assist guest and crew with inquiries.
25. Attend and participate in all mandatory lifeboat and safety drills on embarkation days, and any other port days as scheduled by the Master.
FINANCIAL DUTIES
Financial responsibilities for budget, expenses and/or achievement of revenue targets.
This position is responsible for direct and indirect cost containment through the proper use, handling and maintenance of records, reports, documents and equipment.; Operates a float in order to collect and reimburse air ticket deposits, sell airline tickets, laundry tickets, provide change for crew, exchange foreign currency for crew, collection f crew folio balances, etc.; Also as noted under the Essential Duties & Responsibilities section.;
Hiring Requirements:
Ability to communicate tactfully and effectively with guests, department heads and crewmembers to foresee and resolve problems and negotiate resolutions.; Working knowledge of computers, Internet access, and the ability to navigate within a variety software packages such as Excel, Word, and Adobe Page Maker or related programs.; Completion of high school or GED required; university degree preferred.; Ability to speak English clearly, distinctly and cordially with guests.;
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via The Muse
schedule_type: Full-time
POSITION SUMMARY:
The Revenue Strategy and Analytics team is responsible for all data, decision-making tools, reporting and information needs for the Revenue Management team. As Senior Analyst, Revenue Strategy and Analytics, you will support the Revenue Strategy and Analytics team in strategic initiatives through reporting on the status of the business, development of data-driven tools... quantitative analysis, and/or strategic review of the brand's
POSITION SUMMARY:
The Revenue Strategy and Analytics team is responsible for all data, decision-making tools, reporting and information needs for the Revenue Management team. As Senior Analyst, Revenue Strategy and Analytics, you will support the Revenue Strategy and Analytics team in strategic initiatives through reporting on the status of the business, development of data-driven tools... quantitative analysis, and/or strategic review of the brand's forecasting opportunities. This position proactively identifies opportunities for applying quantitative analysis in a business environment. Interprets and presents results in a business format to the department and executives to assist in decision-making and analysis.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Responsible for development, implementation, and support of revenue management systems, forecasts, models and user tools.
• Ensure tool development combines mathematical and business knowledge and analysis, delivering results in a business-user format. Successfully apply quantitative methods and techniques, including forecasting, linear regressions, optimization, and statistical analysis.
• Lead technical initiatives, determine user requirements and business needs to develop new tools and reporting. Oversee the development, implementation, and support of such projects, from requirements gathering, to development strategy, testing and implementation.
• Ability to leverage technical skills to procure, interpret, and convert data into insightful analysis.
• Responsible for development, accuracy, and maintenance of tools for Revenue Management teams to better manage the business.
• Responsible for development of new models, as well as improvements to our current models, to analyze and predict patterns and behavior related to demand, revenue, and business characteristics.
• Support ongoing revenue initiatives to drive incremental revenue, including categorization, nonrefundable deposits, cancellation and change fees, and pricing architecture.
• Responsible for identifying opportunities to drive and improve revenue and presenting to Management.
• Responsible for monitoring progress and micro and macro-economic trends in adjusting strategy based on results and changes in markets or the industry.
• Responsible for developing strategies to achieve revenue targets in excess of $4B in annual net ticket revenue. Performs other duties as required.
• Support Data Development team through coding data optimization efforts to improve data cleaning and consumption processes.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
FINANCIAL RESPONSIBILITIES
• Responsible for developing strategies to achieve revenue targets in excess of $4B in annual net ticket revenue.
QUALIFICATIONS:
• Master of Business Administration (MBA) or Masters degree (MA) preferred but not required
• Bachelor's degree (BA) from four-year college or university required with focus in quantitative discipline preferred
• Must be able to demonstrate understanding of Revenue Management concepts and tools or basic economics
• Previous experience with Sales, Marketing, Analytics preferred but not required
• Previous experience in implementing system enhancements and decision-making tools preferred but not required
• Demonstrated ability to develop and deliver high quality, clear and concise presentations
KNOWLEDGE AND SKILLS:
• To perform this position successfully, the individual should be a self-starter and be able to complete a project with little direction. Furthermore, the candidate must be able to perform each essential duty in a timely and accurate manor. The requirements listed below are representative of the knowledge, skills, and or ability required to satisfy this position:
• Demonstrated aptitude for problem solving and problem identification
• Proficiency in Oracle SQL, Alteryx, Python, PowerBI, Word, Excel, VBA, Azure, Databricks, Brio Intelligence/Hyperion Studio and PowerPoint required and ability to manipulate data essential
• Ability to navigate different database models to build data sets for analytics and model training and development preferred
• Experience with Azure Synapse Analytics, using Data Flows and building notebooks in Databricks is a plus
• Ability to translate business requirements to technical solutions leveraging strong business acumen
• Ability to collect, analyze and interpret revenue performance data using tools
• Ability to make strategic and tactical decisions with large financial impacts with minimal supervision
• Ability to logically structure quantitative analyses of complex issues
• Strong written and verbal communication skills and ability to work in global environment
• Strong interpersonal skills and the ability to direct others without immediate supervision and demonstrated maturity
• Knowledge of reservations system and revenue management data preferred but not required
• Attention to detail required
• Willingness to accept immediate product and project responsibility
• Ability to operate in a team environment
#LI-EG1
Nearest Major Market: Miami Show more details...
The Revenue Strategy and Analytics team is responsible for all data, decision-making tools, reporting and information needs for the Revenue Management team. As Senior Analyst, Revenue Strategy and Analytics, you will support the Revenue Strategy and Analytics team in strategic initiatives through reporting on the status of the business, development of data-driven tools... quantitative analysis, and/or strategic review of the brand's forecasting opportunities. This position proactively identifies opportunities for applying quantitative analysis in a business environment. Interprets and presents results in a business format to the department and executives to assist in decision-making and analysis.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Responsible for development, implementation, and support of revenue management systems, forecasts, models and user tools.
• Ensure tool development combines mathematical and business knowledge and analysis, delivering results in a business-user format. Successfully apply quantitative methods and techniques, including forecasting, linear regressions, optimization, and statistical analysis.
• Lead technical initiatives, determine user requirements and business needs to develop new tools and reporting. Oversee the development, implementation, and support of such projects, from requirements gathering, to development strategy, testing and implementation.
• Ability to leverage technical skills to procure, interpret, and convert data into insightful analysis.
• Responsible for development, accuracy, and maintenance of tools for Revenue Management teams to better manage the business.
• Responsible for development of new models, as well as improvements to our current models, to analyze and predict patterns and behavior related to demand, revenue, and business characteristics.
• Support ongoing revenue initiatives to drive incremental revenue, including categorization, nonrefundable deposits, cancellation and change fees, and pricing architecture.
• Responsible for identifying opportunities to drive and improve revenue and presenting to Management.
• Responsible for monitoring progress and micro and macro-economic trends in adjusting strategy based on results and changes in markets or the industry.
• Responsible for developing strategies to achieve revenue targets in excess of $4B in annual net ticket revenue. Performs other duties as required.
• Support Data Development team through coding data optimization efforts to improve data cleaning and consumption processes.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
FINANCIAL RESPONSIBILITIES
• Responsible for developing strategies to achieve revenue targets in excess of $4B in annual net ticket revenue.
QUALIFICATIONS:
• Master of Business Administration (MBA) or Masters degree (MA) preferred but not required
• Bachelor's degree (BA) from four-year college or university required with focus in quantitative discipline preferred
• Must be able to demonstrate understanding of Revenue Management concepts and tools or basic economics
• Previous experience with Sales, Marketing, Analytics preferred but not required
• Previous experience in implementing system enhancements and decision-making tools preferred but not required
• Demonstrated ability to develop and deliver high quality, clear and concise presentations
KNOWLEDGE AND SKILLS:
• To perform this position successfully, the individual should be a self-starter and be able to complete a project with little direction. Furthermore, the candidate must be able to perform each essential duty in a timely and accurate manor. The requirements listed below are representative of the knowledge, skills, and or ability required to satisfy this position:
• Demonstrated aptitude for problem solving and problem identification
• Proficiency in Oracle SQL, Alteryx, Python, PowerBI, Word, Excel, VBA, Azure, Databricks, Brio Intelligence/Hyperion Studio and PowerPoint required and ability to manipulate data essential
• Ability to navigate different database models to build data sets for analytics and model training and development preferred
• Experience with Azure Synapse Analytics, using Data Flows and building notebooks in Databricks is a plus
• Ability to translate business requirements to technical solutions leveraging strong business acumen
• Ability to collect, analyze and interpret revenue performance data using tools
• Ability to make strategic and tactical decisions with large financial impacts with minimal supervision
• Ability to logically structure quantitative analyses of complex issues
• Strong written and verbal communication skills and ability to work in global environment
• Strong interpersonal skills and the ability to direct others without immediate supervision and demonstrated maturity
• Knowledge of reservations system and revenue management data preferred but not required
• Attention to detail required
• Willingness to accept immediate product and project responsibility
• Ability to operate in a team environment
#LI-EG1
Nearest Major Market: Miami Show more details...
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