Chicago

Chicago magazine is a comprehensive online publication that offers an extensive range of articles and features covering various topics related to the city of Chicago. From news and politics to food and entertainment, the website provides an in-depth exploration of Chicago's culture, lifestyle, and current events. Chicagomag.com also offers guides and recommendations to help readers navigate through the city's vibrant culinary scene, arts and music festivals, shopping destinations, and more. With its engaging and informative content, the website serves as a go-to resource for anyone looking to stay connected and informed about all things Chicago.

In every issue you will find superbly written articles about enjoying life in the Windy City.discountmags.comChicago magazine is the perfect magazine for those who live in Chicago or enjoy frequently visiting family or friends in the area.

You will enjoy reading about all the facets of culture in this periodical, including architecture, art, books, theater, dance, museums, music, television, and more.discountmags.comChicago magazine provides you with fantastic information about modern culture, your home and garden, and even about traveling in and beyond the area.

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    Site is Encrypted

  • Country
    Hosted in United States

  • City
    Ashburn, Virginia

  • Latitude\Longitude
    39.0481 / -77.4728    Google Map

  • Traffic rank
    #17,058 Site Rank

  • Site age
    29 yrs old

  • Site Owner information
    Whois info

  • Editor
    Susanna Homan

  • Former editors
    Beth Fenner

  • Frequency
    Monthly

  • Company
    Tribune Publishing

  • Language
    English

  • ISSN
    0362-4595

  • OCLC
    2398937

Traffic rank
#17,058
Site age
29 yrs
Location
United States
Popular Questions for Chicago
Newest job postings for Chicago
via Fastweb schedule_type: Internship
Chicago Magazine Editorial Internship Chicago Magazine Editorial Internship Show more details...
via Indeed posted_at: 12 days agoschedule_type: Full-timesalary: 25.50 an hour
Perks Medical, Dental, Vision, and Life Insurance FSA and Commuter Benefits. Vacation and Paid Time Off (PTO) Complimentary and Discounted Rooms Annual review with increase 401k program with company match... GUEST SERVICES SUPERVISOR DEPARTMENT: Front Office REPORTS TO: Front Office Manager STATUS: Non-exempt JOB SUMMARY The Front Office Supervisor is responsible for assisting the Front Office Manager while providing attentive, courteous, and Perks

Medical, Dental, Vision, and Life Insurance FSA and Commuter Benefits. Vacation and Paid Time Off (PTO) Complimentary and Discounted Rooms Annual review with increase 401k program with company match...

GUEST SERVICES SUPERVISOR

DEPARTMENT: Front Office

REPORTS TO: Front Office Manager

STATUS: Non-exempt

JOB SUMMARY

The Front Office Supervisor is responsible for assisting the Front Office Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay. He/she is also responsible for maximizing room revenue and occupancy.

QUALIFICATION STANDARDS

Education & Experience:
• At least 2 to 3 years of progressive experience in a hotel or a related field required. High School diploma or equivalent required.
• College course work in related field helpful.
• Previous supervisory responsibility preferred.
• Must have a valid driver's license for the applicable state.

Physical requirements:
• Flexible and long hours sometimes required.
• Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.

Mental requirements:
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must be able to work well in stressful, high pressure situations, including ability to handle guest objections and disputes to satisfactory results.
• Must be able to show initiative in job performance, including anticipating what needs to be done before it becomes a necessity.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

DUTIES & FUNCTIONS

Essential:
• Approach all encounters with guests and employees in a friendly, service oriented manner.
• Maintain regular attendance in compliance with Tishman standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working.
• Comply at all times with Tishman standards and regulations to encourage safe and efficient hotel operations.
• Maintain a friendly and warm demeanor at all times.
• Set the standard for guest relations at the Front Desk.
• Obtain all necessary information when taking room reservations.
• Monitor all V.I.P. and special guest requests.
• Fully comprehend and execute all relevant phases of the front desk computer system.
• Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
• Be aware of all rates, packages, and promotions currently underway.
• Be familiar with all in-house groups.
• Be aware of all closed out and restricted dates.
• Follow and enforce all Tishman hotel credit policies.
• Be able to perform all duties of Guest Services Agent.
• Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
• Maintain proper operation of the P.B.X. console and ensure that all Tishman standards are met.
• Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel (set example for other employees, be the team leader).
• Assist the G.S.M. in ensuring that employees are following and maintaining Tishman standards (i.e., answering phones, call-backs to guests, guest request log).
• Have knowledge of and assist in all emergency procedures as required.
• Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
• Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
• Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests, managers and all other employees.

Marginal:
• Ensure the maximization of room revenue through Rooms Merchandising.
• Answer all guest inquiries in a timely and professional nature.
• Be involved in departmental meeting, planning and execution.
• Help maintain productivity levels at or above budgeted standards.
• Perform any other duty as required by management.
• Assist in training of new hires and current employees on a regular basis.
• Attend meetings as required by management
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via BeBee posted_at: 4 days agoschedule_type: Full-time
JOB SUMMARY A Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures... QUALIFICATION STANDARDS Education & Experience: High School diploma or equivalent JOB SUMMARY

A Room Attendant is primarily responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel, servicing guest rooms daily in accordance with hotel procedures, stocking cart with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures...

QUALIFICATION STANDARDS

Education & Experience:

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

This position requires strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form.

Physical requirements:

Long hours sometimes required.

Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Ability to bend, lift, and be standing or walking during entire shift.

Mental requirements:

Must be able to convey information and ideas clearly.

Must be able to evaluate and select among alternative courses of action quickly and accurately.

Must work well in stressful, high pressure situations.

Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.

DUTIES & FUNCTIONS

Essential:

Approach all encounters with guests and employees in a friendly, service-oriented manner.

Maintain regular attendance in compliance with Marriott standards as required by scheduling, which will vary according to the needs of the hotel.

Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working (per brand standards).

Always comply with Marriott standards and regulations to encourage safe and efficient hotel operations.

Thoroughly clean and restock the required number of guest rooms per shift.

Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.

Remove all trash and dirty linen from guest rooms.

Keep all hallways, public areas, and closets clean, neat and vacuumed.

Prepare housekeeping cleaning cart for next day's use.

Clean room with the door closed always unless requested to do otherwise by the guest.

Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.

Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.

Handle items for "Lost and Found" according to the standards.

Marginal:

Follow all procedures as outlined by the Housekeeping Manager.

Other duties as required.

Source: Hospitality Online
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