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Most recent job postings at El Comercio
via CareerBuilder
posted_at: 1 day agoschedule_type: Full-time
Impact is hiring a Virtual CIO for our Nationally ranked Best and Brightest Workplace!A vCIO or Virtual CIO serves as an organization's Chief Information Officer and more. A vCIO owns the post-sales side of the Managed IT client lifecycle including but not limited to: Client onboarding, project management, client maintenance, training, budgeting, RoadMap planning, the Periodic Business Reviews, and more.As a vCIO with Impact, you will act as a trusted
Impact is hiring a Virtual CIO for our Nationally ranked Best and Brightest Workplace!A vCIO or Virtual CIO serves as an organization's Chief Information Officer and more. A vCIO owns the post-sales side of the Managed IT client lifecycle including but not limited to: Client onboarding, project management, client maintenance, training, budgeting, RoadMap planning, the Periodic Business Reviews, and more.As a vCIO with Impact, you will act as a trusted adviserto your clients by challenging the status quo and aligning digital transformation initiatives with overall growth.At the core of the vCIO role are 4 key areas:1) Identifying Business Risk2) Strategic Road mapping3) Technology Budgeting4) Managing Business Relationship
Responsibilities
Pre-SalesWork with MIT Business Development Specialist to ensure alignment with MIT Solution offerings to allow efficient client understanding and onboarding.Post-SalesConduct client end-user onboarding meetings with sales representatives to... explain the Managed IT Complete Care program and educate clients on how to interact with our Service Desk. End to end project oversight to drive the initiatives discussed through onboarding and the evolving needs of the client.Lead technical discussions with the Impact engineering team and clients as it relates to their business and technology roadmap.Continuously work to provide the client with the right technology to accomplish business goals and objectives utilizing Impact MIT or other Impact services.TechnicalWork with the engineers to create and review the technical project plans for remediation projects.Review RMM and PowerBI reports for trends, commonalities, best practices, etc. and explain the findings in layman terms to client contacts.Own the onboarding and lifecycle of the client (Ex: Understanding contract language, cloud environments, Network Infrastructure, product lifecycles, technical documentation, workstation clean up, etc.).GeneralParticipate in ongoing training and sales summits to effectively identify risk and address needs.Work with the MIT team to help define, streamline, improve and advance the vCIO role along with other MIT team initiatives.
Things We Are Looking ForTechnical Knowledge:
Advanced level understandingMicrosoft Office SuiteInternal Systems:Ability to learn and maintain operating knowledge of RMM, PSA,ticketing, CRM, ERP, and other internal systems as needed to perform job functions.Fundamental understanding of Server technologiesExperience with Windows 2008-2019 ServerActive Directory design, management, and maintenance.Microsoft Exchange, SQL, and SharePoint knowledgeDNS, DHCP, and other server-side networking technologiesVMWare, Hyper-V and other virtualization technologiesStorage solutions: SAN, NAS, Shared storage, ISCSI, Fiber ChannelFundamental understanding of Firewalls, switches and other networking technologiesCisco Meraki, SonicWALL or other Business grade vendor solutionsDisaster Recovery solutions and backup technologiesOffice365, Azure and other “cloud“ solutionsMobile operating systems (IOS, Android, Windows)Other Skills & AbilitiesAble to work independently or as part of a teamMust be prepared to travel locally as requiredExperienceMinimum 5 years' experience in Project Management, Client Management, IT Management, or related experience requiredPrevious experience as a Virtual CIO, Technical Account Manager, IT Manager, IT Director, VP of Technology, IT Project Manager, Technical Project Manager, Infrastructure Manager, or similar roles.10+ years of IT industry experience
Benefits
20 days of PTO12+ paid holidaysFlexible Sick Day PolicyPaid Maternity & Paternity LeaveComprehensive Health, Disability Life, Dental and Vision Plans401(K) match & retirement plansStudent Loan reimbursementOn-going training & development opportunities#LI-OnsitePDN-96e139fb-7595-480b-b4af-07467554b5fb
SDL2017 Show more details...
Responsibilities
Pre-SalesWork with MIT Business Development Specialist to ensure alignment with MIT Solution offerings to allow efficient client understanding and onboarding.Post-SalesConduct client end-user onboarding meetings with sales representatives to... explain the Managed IT Complete Care program and educate clients on how to interact with our Service Desk. End to end project oversight to drive the initiatives discussed through onboarding and the evolving needs of the client.Lead technical discussions with the Impact engineering team and clients as it relates to their business and technology roadmap.Continuously work to provide the client with the right technology to accomplish business goals and objectives utilizing Impact MIT or other Impact services.TechnicalWork with the engineers to create and review the technical project plans for remediation projects.Review RMM and PowerBI reports for trends, commonalities, best practices, etc. and explain the findings in layman terms to client contacts.Own the onboarding and lifecycle of the client (Ex: Understanding contract language, cloud environments, Network Infrastructure, product lifecycles, technical documentation, workstation clean up, etc.).GeneralParticipate in ongoing training and sales summits to effectively identify risk and address needs.Work with the MIT team to help define, streamline, improve and advance the vCIO role along with other MIT team initiatives.
Things We Are Looking ForTechnical Knowledge:
Advanced level understandingMicrosoft Office SuiteInternal Systems:Ability to learn and maintain operating knowledge of RMM, PSA,ticketing, CRM, ERP, and other internal systems as needed to perform job functions.Fundamental understanding of Server technologiesExperience with Windows 2008-2019 ServerActive Directory design, management, and maintenance.Microsoft Exchange, SQL, and SharePoint knowledgeDNS, DHCP, and other server-side networking technologiesVMWare, Hyper-V and other virtualization technologiesStorage solutions: SAN, NAS, Shared storage, ISCSI, Fiber ChannelFundamental understanding of Firewalls, switches and other networking technologiesCisco Meraki, SonicWALL or other Business grade vendor solutionsDisaster Recovery solutions and backup technologiesOffice365, Azure and other “cloud“ solutionsMobile operating systems (IOS, Android, Windows)Other Skills & AbilitiesAble to work independently or as part of a teamMust be prepared to travel locally as requiredExperienceMinimum 5 years' experience in Project Management, Client Management, IT Management, or related experience requiredPrevious experience as a Virtual CIO, Technical Account Manager, IT Manager, IT Director, VP of Technology, IT Project Manager, Technical Project Manager, Infrastructure Manager, or similar roles.10+ years of IT industry experience
Benefits
20 days of PTO12+ paid holidaysFlexible Sick Day PolicyPaid Maternity & Paternity LeaveComprehensive Health, Disability Life, Dental and Vision Plans401(K) match & retirement plansStudent Loan reimbursementOn-going training & development opportunities#LI-OnsitePDN-96e139fb-7595-480b-b4af-07467554b5fb
SDL2017 Show more details...
via Indeed
posted_at: 2 days agoschedule_type: Full-timesalary: 60,892.98–219,993.84 a year
Chief Information Officer
MAHC...
Little Rock, AR 72201
Job details
Job Type
Full-time
Qualifications
• US work authorization (Required)
• Bachelor's Degree in computer science, engineering or relevant field
• Five (5) years experience in Information Technology
Full Job Description
At MAHC we pride ourselves on the past, present, and future value of all our companies, and work diligently to grow their success.
Based in Little Rock, Arkansas,
Chief Information Officer
MAHC...
Little Rock, AR 72201
Job details
Job Type
Full-time
Qualifications
• US work authorization (Required)
• Bachelor's Degree in computer science, engineering or relevant field
• Five (5) years experience in Information Technology
Full Job Description
At MAHC we pride ourselves on the past, present, and future value of all our companies, and work diligently to grow their success.
Based in Little Rock, Arkansas, we are the holding company for a variety of businesses in the healthcare, hospitality, retail, and real estate industries. We have acquired and managed many businesses across various industries, and we understand how vital good leadership is for success. Each of our companies, as well as those we manage, get daily, professional support from our corporate management team, who are experts in their field. From Accounting and
Operations, to Legal and Marketing, our resident experts handle everything in-house.
Position:
We are looking for an experienced CIO (Chief Information Officer) to oversee the use of
Information technology (IT) in our company. You will be the one to devise the company’s IT strategy and ensure that all systems necessary to support its operations and objectives are in place. The goal is to ensure that information technology adds the maximum value to our company so as to facilitate the success of our business. This consists of multiple companies within the Central Arkansas area.
Responsibilities:
• Set objectives and strategies for the IT department
• Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits
• Design and customize technological systems and platforms to improve customer experience
• Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization
• Approve purchases of technological equipment and software and establish partnerships with IT providers
• Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance
• Direct and organize IT-related projects
• Monitor changes or advancements in technology to discover ways the company can gain competitive advantage
• Analyze the costs, value and risks of information technology to advise management and suggest actions
Qualifications:
• Proven experience as CIO or similar managerial role
• Excellent knowledge of IT systems and infrastructure
• Background in designing/developing IT systems and planning IT implementation
• Solid understanding of data analysis, budgeting and business operations
• Superior analytical and problem-solving capabilities
• A strong strategic and business mindset
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities
• Ability to respond quickly enough to keep up with trends and/or respond to changes within the company’s needs
Mental Demands:
Work requires adherence to precise procedures and standards involving a high degree of accuracy. While performing the duties of this job, the employee is regularly required to communicate and exchange information accurately, including but not limited to:
• Strong communication skills
• Diligence, flexibility and attention to detail
• Excellent judgment and discretion: ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
• Friendly, courteous, service-oriented, professional, and outgoing.
• Must be able to work independently and productively with minimum supervision.
• Good time management skills
• Recognize problems, identify possible causes and resolutions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position moves intermittently throughout the workday but is primarily sedentary work.
Ability to exert up to 30 pounds of force occasionally, and amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve working or standing for brief periods of time. This position may require frequent standing/walking, bending/stooping, lifting/handling, pushing/pulling and occasional carrying.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time; therefore, this job description is subject to change at any time.
Job Type: Full-time
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Job Type: Full-time
Pay: $60,892.98 - $219,993.85 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
Schedule:
• 8 hour shift
Ability to commute/relocate:
• Little Rock, AR: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Experience:
• IT: 5 years (Required)
Work Location: One location Show more details...
MAHC...
Little Rock, AR 72201
Job details
Job Type
Full-time
Qualifications
• US work authorization (Required)
• Bachelor's Degree in computer science, engineering or relevant field
• Five (5) years experience in Information Technology
Full Job Description
At MAHC we pride ourselves on the past, present, and future value of all our companies, and work diligently to grow their success.
Based in Little Rock, Arkansas, we are the holding company for a variety of businesses in the healthcare, hospitality, retail, and real estate industries. We have acquired and managed many businesses across various industries, and we understand how vital good leadership is for success. Each of our companies, as well as those we manage, get daily, professional support from our corporate management team, who are experts in their field. From Accounting and
Operations, to Legal and Marketing, our resident experts handle everything in-house.
Position:
We are looking for an experienced CIO (Chief Information Officer) to oversee the use of
Information technology (IT) in our company. You will be the one to devise the company’s IT strategy and ensure that all systems necessary to support its operations and objectives are in place. The goal is to ensure that information technology adds the maximum value to our company so as to facilitate the success of our business. This consists of multiple companies within the Central Arkansas area.
Responsibilities:
• Set objectives and strategies for the IT department
• Select and implement suitable technology to streamline all internal operations and help optimize their strategic benefits
• Design and customize technological systems and platforms to improve customer experience
• Plan the implementation of new systems and provide guidance to IT professionals and other staff within the organization
• Approve purchases of technological equipment and software and establish partnerships with IT providers
• Oversee the technological infrastructure (networks and computer systems) in the organization to ensure optimal performance
• Direct and organize IT-related projects
• Monitor changes or advancements in technology to discover ways the company can gain competitive advantage
• Analyze the costs, value and risks of information technology to advise management and suggest actions
Qualifications:
• Proven experience as CIO or similar managerial role
• Excellent knowledge of IT systems and infrastructure
• Background in designing/developing IT systems and planning IT implementation
• Solid understanding of data analysis, budgeting and business operations
• Superior analytical and problem-solving capabilities
• A strong strategic and business mindset
• Excellent organizational and leadership skills
• Outstanding communication and interpersonal abilities
• Ability to respond quickly enough to keep up with trends and/or respond to changes within the company’s needs
Mental Demands:
Work requires adherence to precise procedures and standards involving a high degree of accuracy. While performing the duties of this job, the employee is regularly required to communicate and exchange information accurately, including but not limited to:
• Strong communication skills
• Diligence, flexibility and attention to detail
• Excellent judgment and discretion: ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
• Friendly, courteous, service-oriented, professional, and outgoing.
• Must be able to work independently and productively with minimum supervision.
• Good time management skills
• Recognize problems, identify possible causes and resolutions.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This position moves intermittently throughout the workday but is primarily sedentary work.
Ability to exert up to 30 pounds of force occasionally, and amount of force frequently to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time, but may involve working or standing for brief periods of time. This position may require frequent standing/walking, bending/stooping, lifting/handling, pushing/pulling and occasional carrying.
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities of this job at any time; therefore, this job description is subject to change at any time.
Job Type: Full-time
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Job Type: Full-time
Pay: $60,892.98 - $219,993.85 per year
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance
Schedule:
• 8 hour shift
Ability to commute/relocate:
• Little Rock, AR: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Experience:
• IT: 5 years (Required)
Work Location: One location Show more details...
via Indeed
posted_at: 2 days agoschedule_type: Full-time
Job Summary:
The Chief Information Officer (CIO) is responsible and accountable for the effective management and execution of all information technology (IT) resources across the agency. The CIO will contribute to strategic business planning by identifying and implementing best practices that will support evolving technology needs. The CIO must have the ability to create strategic long- and... short-term plans with a focus on developing a comprehensive
Job Summary:
The Chief Information Officer (CIO) is responsible and accountable for the effective management and execution of all information technology (IT) resources across the agency. The CIO will contribute to strategic business planning by identifying and implementing best practices that will support evolving technology needs. The CIO must have the ability to create strategic long- and... short-term plans with a focus on developing a comprehensive technology roadmap that balances immediate business needs while prepare for future growth and change. Functionally, the CIO is ultimately responsible for ensuring that all staff have the technology hardware, software, training, access and support they need to perform their job functions.
Job Responsibilities:
• Responsible for envisioning future technology needs, and for recommending technology resource strategies, priorities, and projects that will best achieve JCCA strategic objectives.
• Continually improves IT operations by systematically measuring performance to ensure seamless flow of operations; identifies new IT developments and technologies; anticipates resulting organizational modifications.
• Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices to meet agency needs.
• Build collaborative relationships with our vendors to ensure IT services are delivered seamlessly and cost-effectively to the business.
• Collaborate with executive team and other senior leaders to ensure that IT and network infrastructure adequately supports the Agency technology needs
• Drive or head up crucial IT projects essential to the strategic and operational objectives of the organization by serving as Project Manager where applicable; Communicates goals, projects, and timelines of the company to the IT staff and plans ways to execute those goals within the department.
• Ensures compliance with government regulations that apply to systems operations.
• Performs other related duties as assigned.
Qualifications:
• Bachelor’s Degree required in computer science, computer information systems, database administration, or related major. Advanced degree (MBA or MS) in business related field strongly preferred with 5+ years of experience identifying opportunities for application of technology to support and grow business operations
• 10+ years’ experience in progressively responsible IT leadership roles including executive level IT experience, preferably in multiple information technology fields such as system administration, network engineering, software development user support, and technical project management.
• 10+ Years of Information Services management experience with an emphasis on planning and project management.
• Experience supporting non-profit, health care or community-based organizations is preferred
• Proven experience with network and systems capacity planning, security principles, and general information technology management best practices.
• Experience with large scale Software Implementation (EMR, Finance, HR, etc.)
• Effectively and efficiently work with multiple stakeholders across various IT and operational teams.
• Excellent interpersonal skills and the ability to communicate and interact effectively at all levels of the organization
• Must demonstrate the ability to collaborate with clients and teams that are culturally and professionally diverse Show more details...
The Chief Information Officer (CIO) is responsible and accountable for the effective management and execution of all information technology (IT) resources across the agency. The CIO will contribute to strategic business planning by identifying and implementing best practices that will support evolving technology needs. The CIO must have the ability to create strategic long- and... short-term plans with a focus on developing a comprehensive technology roadmap that balances immediate business needs while prepare for future growth and change. Functionally, the CIO is ultimately responsible for ensuring that all staff have the technology hardware, software, training, access and support they need to perform their job functions.
Job Responsibilities:
• Responsible for envisioning future technology needs, and for recommending technology resource strategies, priorities, and projects that will best achieve JCCA strategic objectives.
• Continually improves IT operations by systematically measuring performance to ensure seamless flow of operations; identifies new IT developments and technologies; anticipates resulting organizational modifications.
• Maintain up-to-date knowledge of technology standards, industry trends, emerging technologies, and software development best practices to meet agency needs.
• Build collaborative relationships with our vendors to ensure IT services are delivered seamlessly and cost-effectively to the business.
• Collaborate with executive team and other senior leaders to ensure that IT and network infrastructure adequately supports the Agency technology needs
• Drive or head up crucial IT projects essential to the strategic and operational objectives of the organization by serving as Project Manager where applicable; Communicates goals, projects, and timelines of the company to the IT staff and plans ways to execute those goals within the department.
• Ensures compliance with government regulations that apply to systems operations.
• Performs other related duties as assigned.
Qualifications:
• Bachelor’s Degree required in computer science, computer information systems, database administration, or related major. Advanced degree (MBA or MS) in business related field strongly preferred with 5+ years of experience identifying opportunities for application of technology to support and grow business operations
• 10+ years’ experience in progressively responsible IT leadership roles including executive level IT experience, preferably in multiple information technology fields such as system administration, network engineering, software development user support, and technical project management.
• 10+ Years of Information Services management experience with an emphasis on planning and project management.
• Experience supporting non-profit, health care or community-based organizations is preferred
• Proven experience with network and systems capacity planning, security principles, and general information technology management best practices.
• Experience with large scale Software Implementation (EMR, Finance, HR, etc.)
• Effectively and efficiently work with multiple stakeholders across various IT and operational teams.
• Excellent interpersonal skills and the ability to communicate and interact effectively at all levels of the organization
• Must demonstrate the ability to collaborate with clients and teams that are culturally and professionally diverse Show more details...
via WayUp
posted_at: 2 days agoschedule_type: Full-time
PROVIDE: RESUME AND COVER LETTER HIGHLIGHTING SKILLS AND RELEVANT EXPERIENCE.
THOSE WHO APPLY WITHOUT A COVER LETTER WILL BE IMMEDIATELY DISQUALIFIED...
Macro Connect is a small but growing team working out of a historic police station in the Eastern Market neighborhood of Detroit. We are focused on helping schools, nonprofits and businesses achieve breakthrough performance by leveraging data and technology.
Our goal is to hire a virtual Chief
PROVIDE: RESUME AND COVER LETTER HIGHLIGHTING SKILLS AND RELEVANT EXPERIENCE.
THOSE WHO APPLY WITHOUT A COVER LETTER WILL BE IMMEDIATELY DISQUALIFIED...
Macro Connect is a small but growing team working out of a historic police station in the Eastern Market neighborhood of Detroit. We are focused on helping schools, nonprofits and businesses achieve breakthrough performance by leveraging data and technology.
Our goal is to hire a virtual Chief Information Officer (vCIO) that fits our company values and can provide extraordinary service to our customers. New hire will be responsible for managing relationships with C-Suite level points of contact at our clients, building and managing technology budgets and setting the strategic direction for technology in our clients' environments.
We value diversity - in thought and in personal and professional background - and are committed first and foremost to finding the right people then providing them with coffee, an office full of dogs, and a training pathway to reach their potential.
When we asked our team what 3 words sum up the company culture, the most repeated answers were: transparent, community-minded, and supportive. We utilize open-book management to share our financial information with all of our employees. We like and care about our co-workers and will drop everything to help someone in need. We care deeply about Metro Detroit and believe we can play a part in the bright future ahead. If we are working against a deadline, we do whatever it takes to meet it. If we face a difficult challenge, we work together to overcome it. If we make a promise, we see it through.
Our clients have high expectations and we expect our employees to take that in stride, keep a smile on their face, and produce great results. Details matter to us and we pride ourselves on getting things right the first time. We love turning technical jargon and complex data into practical solutions that improve outcomes for our clients.
CORE JOB RESPONSIBILITIES:
• Learn business goals of owned clients and provide ongoing strategic IT alignment via regular cadence meetings and ad hoc client touchpoints
• Provide consultative services to clients regarding additional ways that can resolve or improve the client's IT experience, productivity, or cybersecurity.
• Act as a translator for business needs to technology solutions and technology solutions to business value. Articulate business value of technology to non-IT stakeholders at clients.
• Own the preparation and execution of client operating budgets in collaboration with sales and our technical alignment managers (TAMs)
• Understand and remediate consequences of work that has not been executed as expected.
• Assist as an escalation resource for all client issues. Provide direction on both technical and communication approach to help maintain best-in-class customer service.
• Work with Service Manager and TAM-vCIO team to provide input for continual improvement of standards, documentation, and processes.
• Use strong customer service skills (good organization, clear helpful communication, and timely response and resolution) to help maintain best-in-class customer service.
• Assist in vendor escalation and interfacing as required for various products and services.
• Track time and document effort in our PSA.
• Requirement: stepping in to technical support opportunities when a teammate or client is in need
TOUGHEST PART OF THE JOB
• Juggling multiple priorities, but always following through on promises to meet customer and team member demands.
• Picking up the phone and/or showing up when a customer is dissatisfied or an escalation is identified.
• Seeking technical advice from a variety of sources.
• Adapting skillsets to meet changing technologies.
• Making quick decisions that are in the best interests of the customer and company.
• Demonstrating the value of our products and services to grow team revenue.
DESIRED SKILLS AND EXPERIENCE:
• Experience managing and/or supporting multiple dissimilar client environments with the goal of finding efficiencies through standardization and best practices.
• Ability to work independently and within a team environment
• Strong technical problem-solving skills and understanding of current IT technologies.
• Ability to talk with executives and non-technical decision makers about technical items in business terms and with business acumen.
• Highly customer focused with exceptional customer service, inter-personal, written and verbal communication skills.
• Ability to prioritize, manage, and follow-up on multiple priorities effectively.
MINIMUM REQUIREMENTS:
• Experience in managing, engineering, and/or delivering the technical, hardware, software, and user support requirements for a 20+ user company or environment
• Preferred: experience working in an MSP environment
• Relevant degree and/or certifications
• Relevant customer service experience
• Reliable transportation for use during business hours
• Ability to be a self-starter, who can be trusted to work largely unsupervised
• Ability to pass a criminal background check in order to be eligible to work in schools
• Ability to work Monday through Friday during traditional business hours with occasional after-hours commitments as needed.
BENEFITS:
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance
• +Profit sharing Show more details...
THOSE WHO APPLY WITHOUT A COVER LETTER WILL BE IMMEDIATELY DISQUALIFIED...
Macro Connect is a small but growing team working out of a historic police station in the Eastern Market neighborhood of Detroit. We are focused on helping schools, nonprofits and businesses achieve breakthrough performance by leveraging data and technology.
Our goal is to hire a virtual Chief Information Officer (vCIO) that fits our company values and can provide extraordinary service to our customers. New hire will be responsible for managing relationships with C-Suite level points of contact at our clients, building and managing technology budgets and setting the strategic direction for technology in our clients' environments.
We value diversity - in thought and in personal and professional background - and are committed first and foremost to finding the right people then providing them with coffee, an office full of dogs, and a training pathway to reach their potential.
When we asked our team what 3 words sum up the company culture, the most repeated answers were: transparent, community-minded, and supportive. We utilize open-book management to share our financial information with all of our employees. We like and care about our co-workers and will drop everything to help someone in need. We care deeply about Metro Detroit and believe we can play a part in the bright future ahead. If we are working against a deadline, we do whatever it takes to meet it. If we face a difficult challenge, we work together to overcome it. If we make a promise, we see it through.
Our clients have high expectations and we expect our employees to take that in stride, keep a smile on their face, and produce great results. Details matter to us and we pride ourselves on getting things right the first time. We love turning technical jargon and complex data into practical solutions that improve outcomes for our clients.
CORE JOB RESPONSIBILITIES:
• Learn business goals of owned clients and provide ongoing strategic IT alignment via regular cadence meetings and ad hoc client touchpoints
• Provide consultative services to clients regarding additional ways that can resolve or improve the client's IT experience, productivity, or cybersecurity.
• Act as a translator for business needs to technology solutions and technology solutions to business value. Articulate business value of technology to non-IT stakeholders at clients.
• Own the preparation and execution of client operating budgets in collaboration with sales and our technical alignment managers (TAMs)
• Understand and remediate consequences of work that has not been executed as expected.
• Assist as an escalation resource for all client issues. Provide direction on both technical and communication approach to help maintain best-in-class customer service.
• Work with Service Manager and TAM-vCIO team to provide input for continual improvement of standards, documentation, and processes.
• Use strong customer service skills (good organization, clear helpful communication, and timely response and resolution) to help maintain best-in-class customer service.
• Assist in vendor escalation and interfacing as required for various products and services.
• Track time and document effort in our PSA.
• Requirement: stepping in to technical support opportunities when a teammate or client is in need
TOUGHEST PART OF THE JOB
• Juggling multiple priorities, but always following through on promises to meet customer and team member demands.
• Picking up the phone and/or showing up when a customer is dissatisfied or an escalation is identified.
• Seeking technical advice from a variety of sources.
• Adapting skillsets to meet changing technologies.
• Making quick decisions that are in the best interests of the customer and company.
• Demonstrating the value of our products and services to grow team revenue.
DESIRED SKILLS AND EXPERIENCE:
• Experience managing and/or supporting multiple dissimilar client environments with the goal of finding efficiencies through standardization and best practices.
• Ability to work independently and within a team environment
• Strong technical problem-solving skills and understanding of current IT technologies.
• Ability to talk with executives and non-technical decision makers about technical items in business terms and with business acumen.
• Highly customer focused with exceptional customer service, inter-personal, written and verbal communication skills.
• Ability to prioritize, manage, and follow-up on multiple priorities effectively.
MINIMUM REQUIREMENTS:
• Experience in managing, engineering, and/or delivering the technical, hardware, software, and user support requirements for a 20+ user company or environment
• Preferred: experience working in an MSP environment
• Relevant degree and/or certifications
• Relevant customer service experience
• Reliable transportation for use during business hours
• Ability to be a self-starter, who can be trusted to work largely unsupervised
• Ability to pass a criminal background check in order to be eligible to work in schools
• Ability to work Monday through Friday during traditional business hours with occasional after-hours commitments as needed.
BENEFITS:
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance
• +Profit sharing Show more details...
via Indeed
posted_at: 2 days agoschedule_type: Full-time
Description:
Company...
Missing Link Security is a government contractor with a mission to secure the nation’s information by increasing awareness, countering threat, mitigating risk, and enforcing compliance. We employ people who are passionate about the security of our country, our communities, and our information systems. If you are a SACO looking to join a dynamic and innovative team, we encourage you to apply to our open position.
Clearance:
Description:
Company...
Missing Link Security is a government contractor with a mission to secure the nation’s information by increasing awareness, countering threat, mitigating risk, and enforcing compliance. We employ people who are passionate about the security of our country, our communities, and our information systems. If you are a SACO looking to join a dynamic and innovative team, we encourage you to apply to our open position.
Clearance: Secret
Office Location: Ft Belvoir
Remote: 65%
Travel: up to: 5%
• Editing, reviewing and formatting taskers for final signatures, taskers pushed to front office for final signatures, will continue to track
• Tracking actions in TMT
• Scheduling meetings, taking notes, and other request from government, follow up with executive support to ensure any open items have been closed.
• Asist with staffing of hiring action packets to Cyber front office and HR. Review and prepare forms to assist with close out. Follow up and provide written guidance for CIO/G-6 to assist with time spent staffing.
• Daily meetings with Pentagon tasker backup POC to ensure sync.
• Create weekly tasker report, host weekly tasker meeting to ensure all actions are on track, back brief division director with status weekly
• Creating and compiling division input for weekly staff call slides for recurring weekly division meeting, also providing assistance with DCIO below the line report
• Provided DPMAP training tracking, created excel spreadsheet to track dates, will continue to follow up and report to government monthly
• Started instructions for SIPR tasker follow up will continue to work on document with instructions
• Train 1 Gov Civs on TMT Beginner training, Government can be backup and successful processing using new TMT tool. Started SACO SOP binder for CIO/ G-6, Continuity for SACO program, finalized SOP with instructions for TMT.
• Creating and compiling division input for weekly staff call slides for recurring weekly division meeting.
Requirements:
Requirements
• Must hold a Secret Clearance.
• Must have DoD experience Show more details...
Company...
Missing Link Security is a government contractor with a mission to secure the nation’s information by increasing awareness, countering threat, mitigating risk, and enforcing compliance. We employ people who are passionate about the security of our country, our communities, and our information systems. If you are a SACO looking to join a dynamic and innovative team, we encourage you to apply to our open position.
Clearance: Secret
Office Location: Ft Belvoir
Remote: 65%
Travel: up to: 5%
• Editing, reviewing and formatting taskers for final signatures, taskers pushed to front office for final signatures, will continue to track
• Tracking actions in TMT
• Scheduling meetings, taking notes, and other request from government, follow up with executive support to ensure any open items have been closed.
• Asist with staffing of hiring action packets to Cyber front office and HR. Review and prepare forms to assist with close out. Follow up and provide written guidance for CIO/G-6 to assist with time spent staffing.
• Daily meetings with Pentagon tasker backup POC to ensure sync.
• Create weekly tasker report, host weekly tasker meeting to ensure all actions are on track, back brief division director with status weekly
• Creating and compiling division input for weekly staff call slides for recurring weekly division meeting, also providing assistance with DCIO below the line report
• Provided DPMAP training tracking, created excel spreadsheet to track dates, will continue to follow up and report to government monthly
• Started instructions for SIPR tasker follow up will continue to work on document with instructions
• Train 1 Gov Civs on TMT Beginner training, Government can be backup and successful processing using new TMT tool. Started SACO SOP binder for CIO/ G-6, Continuity for SACO program, finalized SOP with instructions for TMT.
• Creating and compiling division input for weekly staff call slides for recurring weekly division meeting.
Requirements:
Requirements
• Must hold a Secret Clearance.
• Must have DoD experience Show more details...
via Brewbound
posted_at: 17 days agoschedule_type: Full-time
Right hand to our Founder / CEO, helping our brewery expand into new regional markets in 2023.
Right hand to our Founder / CEO, helping our brewery expand into new regional markets in 2023.
Show more details...
via IDC Careers - ICIMS
posted_at: 3 days agoschedule_type: Full-time
Overview
IDC is seeking a Research Manager for the CIO Executive Research team...
IDC is seeking a Research Manager who will be responsible for leading the creation, analysis, and delivery of quantitative-based research and related marketing content for the CIO Executive Research Team, as well as administration and coordination of our extended team of Adjunct Analysts and aligned internal contributors.
The Research Manager will be responsible for
Overview
IDC is seeking a Research Manager for the CIO Executive Research team...
IDC is seeking a Research Manager who will be responsible for leading the creation, analysis, and delivery of quantitative-based research and related marketing content for the CIO Executive Research Team, as well as administration and coordination of our extended team of Adjunct Analysts and aligned internal contributors.
The Research Manager will be responsible for leading the creation, analysis, and delivery of quantitative-based research and related marketing content. This position provides an opportunity to manage a mix of cross-team collaboration and individual contributor responsibilities. The expectation is to publish a blend of short and medium-length quantitative market insight and thought leadership documents. The ability to build relationships with our broad team of seasoned contributors and worldwide colleagues proactively is critical. This position will provide broad personal exposure, many opportunities to collaborate, and additional leadership development opportunities.
Why IDC?
IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC was recognized by the Institute of Industry Analyst Relations (IIAR) as the 2022 Analyst Firm of the Year for the third consecutive year, for delivering critical, timely insights in coordinated efforts around the world, during a time when our customers faced unprecedented challenges.
Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! We are just getting started!
Responsibilities
• Leading research, analysis, and publication of quantitative-based research for the worldwide CIO Executive Research Team
• Producing PPT and narrative-driven research reports based on these findings, individually and as part of an extended team, via both PPT and narrative-based research report formats
• Working with an extended team of IDC analysts, Adjunct Analysts, and worldwide collaborators on joint research projects of significant import for our clients
• Providing marketing campaign support via the creation of Power Point and Word documents
• Managing team disbursement for both third-party and internal payments/payouts and other administrative tasks related to team research operations
Qualifications
• Bachelor's degree, or equivalent experience working with IT strategy and IT management topics will be considered
• 3-5 years of experience in business-focused market or industry analysis
• Knowledgeable of the priorities and challenges of large and medium-scale internal IT departments and their leaders
• Analytic skills and experience to create, analyze, and package quantitative survey-based research for CIO and IT Leadership
• Ability to contextualize the research findings to IDC’s target client base of CIOs and technology leaders
• Excellent MS-Word, MS-PPT, and MS-Excel skills
• Excellent writing skills and formal/informal presentation skills
• Ability to quickly synthesize data from various sources – interviews, surveys, secondary research, and other IDC research
• Demonstrable track record of multi-tasking, meeting deadlines, and delivering projects on time
• Confidence, motivation, and resilience to work independently and drive specific projects
• Strong collaboration skills
• Willingness/ability to travel as required for engaging with customers (10%)
• This role may be based in an approved remote U.S. / Canadian location or IDC Office. Preferred eastern or centeral time zones.
About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,300 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.
IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.
IDC Canada is an equal opportunity employer. It is the Company's policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best qualified person for the job. Applicants must have a valid Canadian Social Insurance Number (SIN) card. Only qualified candidates will be contacted Show more details...
IDC is seeking a Research Manager for the CIO Executive Research team...
IDC is seeking a Research Manager who will be responsible for leading the creation, analysis, and delivery of quantitative-based research and related marketing content for the CIO Executive Research Team, as well as administration and coordination of our extended team of Adjunct Analysts and aligned internal contributors.
The Research Manager will be responsible for leading the creation, analysis, and delivery of quantitative-based research and related marketing content. This position provides an opportunity to manage a mix of cross-team collaboration and individual contributor responsibilities. The expectation is to publish a blend of short and medium-length quantitative market insight and thought leadership documents. The ability to build relationships with our broad team of seasoned contributors and worldwide colleagues proactively is critical. This position will provide broad personal exposure, many opportunities to collaborate, and additional leadership development opportunities.
Why IDC?
IDC is the most respected global technology market research firm. We are changing the way the world thinks about the impact of technology on business and society. Our people, data, and analytics create global technology insights that accelerate customer success. IDC was recognized by the Institute of Industry Analyst Relations (IIAR) as the 2022 Analyst Firm of the Year for the third consecutive year, for delivering critical, timely insights in coordinated efforts around the world, during a time when our customers faced unprecedented challenges.
Our collaborative, innovative and entrepreneurial culture is the perfect place for you to discover your future! We are just getting started!
Responsibilities
• Leading research, analysis, and publication of quantitative-based research for the worldwide CIO Executive Research Team
• Producing PPT and narrative-driven research reports based on these findings, individually and as part of an extended team, via both PPT and narrative-based research report formats
• Working with an extended team of IDC analysts, Adjunct Analysts, and worldwide collaborators on joint research projects of significant import for our clients
• Providing marketing campaign support via the creation of Power Point and Word documents
• Managing team disbursement for both third-party and internal payments/payouts and other administrative tasks related to team research operations
Qualifications
• Bachelor's degree, or equivalent experience working with IT strategy and IT management topics will be considered
• 3-5 years of experience in business-focused market or industry analysis
• Knowledgeable of the priorities and challenges of large and medium-scale internal IT departments and their leaders
• Analytic skills and experience to create, analyze, and package quantitative survey-based research for CIO and IT Leadership
• Ability to contextualize the research findings to IDC’s target client base of CIOs and technology leaders
• Excellent MS-Word, MS-PPT, and MS-Excel skills
• Excellent writing skills and formal/informal presentation skills
• Ability to quickly synthesize data from various sources – interviews, surveys, secondary research, and other IDC research
• Demonstrable track record of multi-tasking, meeting deadlines, and delivering projects on time
• Confidence, motivation, and resilience to work independently and drive specific projects
• Strong collaboration skills
• Willingness/ability to travel as required for engaging with customers (10%)
• This role may be based in an approved remote U.S. / Canadian location or IDC Office. Preferred eastern or centeral time zones.
About IDC: International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications and consumer technology markets. IDC helps IT professionals, business executives, and the investment community make fact-based decisions on technology purchases and business strategy. More than 1,300 IDC analysts provide global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries worldwide. For 50 years, IDC has provided strategic insights to help our clients achieve their key business objectives. IDC is a subsidiary of IDG, the world's leading technology media, research, and events company.
IDC is an Equal Opportunity Employer. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, handicap, race, color, religion, gender, gender identity and expression, ancestry, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or other categories protected by law.
IDC Canada is an equal opportunity employer. It is the Company's policy to recruit and select applicants for employment solely on the basis of their qualifications, with emphasis on selecting the best qualified person for the job. Applicants must have a valid Canadian Social Insurance Number (SIN) card. Only qualified candidates will be contacted Show more details...
via Indeed
schedule_type: Full-time
PredictionProbe engages talent individuals who strongly desire achievement and personal growth in a multicultural company. We are always looking for promising new team members who share our vision and can help us move forward.
Qualifications...
• Masters’ degree in Computer Science or related field. A Ph.D. degree is preferred.
• 10 years experience in software development with direct responsibility for manufacturing software products and providing
PredictionProbe engages talent individuals who strongly desire achievement and personal growth in a multicultural company. We are always looking for promising new team members who share our vision and can help us move forward.
Qualifications...
• Masters’ degree in Computer Science or related field. A Ph.D. degree is preferred.
• 10 years experience in software development with direct responsibility for manufacturing software products and providing customer support.
• Experience in a small software business, with 5+ years in a managerial or CIO position.
• Proven leadership skills for management and development of staff.
• Strong interpersonal skills for communication with staff, peers, officers and Board of Directors.
• Strong oral and written communication skills.
• Strong background in various aspects of software development including design, specification, programming, documentation, quality control, verification and validation; various Local and Wide Area Network technology; server infrastructure environments; and e-commerce.
Responsibilities
• Direct all software development activities, allocate resources, review work plans and modify as necessary, and set priorities, objectives, and schedules.
• Explore new technologies for future planning and potential implementation
• Interview, hire, and train employees, as well as plan, assign, and direct work as needed.
• Provide executive management leadership for all information technology and software development.
• Direct project management of major software development projects.
• Develop service level agreements for all information technology areas to ensure that deployed resources are utilized appropriately and improved in a systematic manner.
• Determine short, intermediate and long-term technology needs and develop and lead execution of acquisition, implementation and maintenance strategies and tactics in support of these needs.
• Provide strategic input into the business strategy development leveraging information technologies and influence/persuade for its acceptance.
• Direct implementation and execution of new/upgraded information systems within budget parameters via well-defined plans including procedures, deadlines and accountability.
• Develop and manage the Information Technology department within approved budget parameters.
• Advise the officers and Board of Directors regarding key information technology trends, technologies, risks, competitive threats and significant issues that may create opportunities for (or risks to) the Information Technology department ability to deliver on objectives.
• Develop and enforce policies and procedures to ensure protection and security of company IT assets, trade secrets, and Intellectual Property.
• Develop a business recovery plan to provide timely and effective restoration of IT services in the event of disaster.
Successful candidates will have a proven track record and be able to thrive and adapt in a fast-paced environment. To apply, send a cover letter, and resume to: info@predictionprobe.com
DIRECT APPLICANTS ONLY.
About PredictionProbe, Inc.
PredictionProbe, Inc. is a small business and proud provider of an elite offering of world-class predictive technologies, tools, and services that enable decision makers with real solutions for real world challenges. To learn more visit us at: predictionprobe.com Show more details...
Qualifications...
• Masters’ degree in Computer Science or related field. A Ph.D. degree is preferred.
• 10 years experience in software development with direct responsibility for manufacturing software products and providing customer support.
• Experience in a small software business, with 5+ years in a managerial or CIO position.
• Proven leadership skills for management and development of staff.
• Strong interpersonal skills for communication with staff, peers, officers and Board of Directors.
• Strong oral and written communication skills.
• Strong background in various aspects of software development including design, specification, programming, documentation, quality control, verification and validation; various Local and Wide Area Network technology; server infrastructure environments; and e-commerce.
Responsibilities
• Direct all software development activities, allocate resources, review work plans and modify as necessary, and set priorities, objectives, and schedules.
• Explore new technologies for future planning and potential implementation
• Interview, hire, and train employees, as well as plan, assign, and direct work as needed.
• Provide executive management leadership for all information technology and software development.
• Direct project management of major software development projects.
• Develop service level agreements for all information technology areas to ensure that deployed resources are utilized appropriately and improved in a systematic manner.
• Determine short, intermediate and long-term technology needs and develop and lead execution of acquisition, implementation and maintenance strategies and tactics in support of these needs.
• Provide strategic input into the business strategy development leveraging information technologies and influence/persuade for its acceptance.
• Direct implementation and execution of new/upgraded information systems within budget parameters via well-defined plans including procedures, deadlines and accountability.
• Develop and manage the Information Technology department within approved budget parameters.
• Advise the officers and Board of Directors regarding key information technology trends, technologies, risks, competitive threats and significant issues that may create opportunities for (or risks to) the Information Technology department ability to deliver on objectives.
• Develop and enforce policies and procedures to ensure protection and security of company IT assets, trade secrets, and Intellectual Property.
• Develop a business recovery plan to provide timely and effective restoration of IT services in the event of disaster.
Successful candidates will have a proven track record and be able to thrive and adapt in a fast-paced environment. To apply, send a cover letter, and resume to: info@predictionprobe.com
DIRECT APPLICANTS ONLY.
About PredictionProbe, Inc.
PredictionProbe, Inc. is a small business and proud provider of an elite offering of world-class predictive technologies, tools, and services that enable decision makers with real solutions for real world challenges. To learn more visit us at: predictionprobe.com Show more details...
via The Chronicle Of Higher Education Jobs
posted_at: 9 days agoschedule_type: Full-time
Director of Information Technology/CIO
Position # FA062...
Wytheville Community College is recruiting for a Director of Information Technology/CIO. The Director of Technology serves as the Chief Information Officer of the College. Responsibilities include but are not limited to directing, planning, organizing and controlling all activities of the IT Department and ensuring the effective, efficient and secure operation of all automated data processing
Director of Information Technology/CIO
Position # FA062...
Wytheville Community College is recruiting for a Director of Information Technology/CIO. The Director of Technology serves as the Chief Information Officer of the College. Responsibilities include but are not limited to directing, planning, organizing and controlling all activities of the IT Department and ensuring the effective, efficient and secure operation of all automated data processing systems, managing WCC’s Online Learning and Instructional Technology (OLIT), and assisting non-college partners and tenant agencies.
The Director will provide strategy, vision, leadership and advocacy for developing and implementing information technology (IT), OLIT, and LRC initiatives that improve the effectiveness and security of all college services. The Director will lead in strategic planning, budgeting and implementation of information systems to support administrative, academic and telecommunications operations.
The Director will work closely with academic and administrative leaders and faculty in identification and promotion of opportunities for current and emerging technologies to support excellence in teaching and to improve services for students, faculty and staff.
The Director’s responsibilities include:
• Develop vision and strategic plans for Information Technology applications to support and guide the college’s strategic plan. Ensure WCC is on the cutting edge of technology applications.
• Prepare and manage information technology budget including operating budget and equipment trust fund expenditure plan.
• Provide information for grant proposals that involve technical needs.
• Manage the procurement, installation and maintenance of all computer hardware and software and all other products and supplies necessary to keep computer systems operable and to fulfill requests for computer support. Facilitate positive working relationships with firms providing computer hardware, software and support service. Facilitate IT Department’s role as liaison between hardware and software suppliers and WCC executive staff for informational updates and problem resolution.
• Manage the evaluation process for new equipment, software and processes continuously, recommending changes as appropriate, and supervising their installation.
• Provide exceptional customer support for faculty, staff and student computing users.
• Responsible for IT security program and practices and for IT training program for college faculty and staff.
• Work with academic leaders, faculty and instructional technology staff to enhance instruction through the use of technology.
• Provide leadership for the development and evaluation of technology infrastructure and support services to serve the educational and student development needs of the community;
• Provide leadership for the evaluation and development of Information Technology Security for the college and serve as the contact with the Virginia Community College System and Virginia Information Technology Agency for all information technology audits;
• Administer emergency communication systems as part of the College’s Emergency Preparedness Plan and serve on the college’s Incident Command Team.
• Provide feedback on IT infrastructure for building renovations and new construction projects;
• Provide leadership and management to WCC for Online Learning and Instructional Technology (OLIT) by ensuring a holistic approach to eLearning through a collaborative cross-college approach.
• Work with academic divisions and departments to evaluate online learning opportunities and is responsible for college-wide online learning program planning, course development and delivery, eLearning systems development and integration, student and faculty support services, and course and program assessment;
• Ensure quality synchronous and asynchronous teaching and learning experiences and provides leadership in the development of new and scalable models of eLearning; recommends online learning policies; seeks resolutions of eLearning barriers and issues; and prepares and effectively manages the OLIT budget;
• Help lead the strategic planning efforts for eLearning, ensuring that these efforts are congruent with the college’s strategic and student success plan;
• Support teaching and learning at the college including online learning courses and on-and-off campus courses during the day, and evening, on weekdays and weekends.
• Provide technology support for WCC’s Learning Resource Center (LRC) ensuring library services remain relevant and valuable to all users.
• Provide guidance and technical support to non-college partner agencies, including Virginia Industrial Advancement Alliance (VIAA)
• Provide guidance and technical support to tenant agencies located on campus, including Virginia Employment Commission (VEC), People, Inc., Department of Aging and Rehabilitative Services (DARS), and New River Mt. Rogers Workforce Board
• Supervise the employment, training, utilization, and evaluation of the college's Information Technology Systems staff and OLIT.
• Work with the President in planning the College budget and in disbursement of funds in support of technological needs for the whole college;
• Oversee generation of reports from various software applications utilized by the College and VCCS;
• Ensure that appropriate technological resources are provided in support of the educational and support mission of the College;
• Advise College Administration on technology as it relates to educational and support programs of the College including policies, practices and developments at the local, state, and national level;
• Maintain an active program of professional development;
• Attend meetings and maintain other appropriate communications on behalf of the College;
• Perform other duties as may be assigned.
This is a 12-month administrative faculty position reporting to the President. This position will be required to complete a yearly Statement of Economic Interest.
Minimum Qualifications
• Master’s Degree in Computer Science, Information Technology, Business Administration, or related field from an accredited college or university; Proficient in latest technology for IT systems and management; Excellent organizational skills and attention to detail; Excellent analytical and management skills; Thorough understanding of IT and practical applications to support the college’s goals; and Progressive experience with IT project management or managing an IT department.
Preferred Qualifications
• At least ten years of progressive experience managing an IT department; Higher Education experience; Information technology certification(s); and Learning Management System (LMS) experience such as with Canvas or Blackboard.
For full description and to apply, visit https://jobs.vccs.edu/postings/57578
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors Show more details...
Position # FA062...
Wytheville Community College is recruiting for a Director of Information Technology/CIO. The Director of Technology serves as the Chief Information Officer of the College. Responsibilities include but are not limited to directing, planning, organizing and controlling all activities of the IT Department and ensuring the effective, efficient and secure operation of all automated data processing systems, managing WCC’s Online Learning and Instructional Technology (OLIT), and assisting non-college partners and tenant agencies.
The Director will provide strategy, vision, leadership and advocacy for developing and implementing information technology (IT), OLIT, and LRC initiatives that improve the effectiveness and security of all college services. The Director will lead in strategic planning, budgeting and implementation of information systems to support administrative, academic and telecommunications operations.
The Director will work closely with academic and administrative leaders and faculty in identification and promotion of opportunities for current and emerging technologies to support excellence in teaching and to improve services for students, faculty and staff.
The Director’s responsibilities include:
• Develop vision and strategic plans for Information Technology applications to support and guide the college’s strategic plan. Ensure WCC is on the cutting edge of technology applications.
• Prepare and manage information technology budget including operating budget and equipment trust fund expenditure plan.
• Provide information for grant proposals that involve technical needs.
• Manage the procurement, installation and maintenance of all computer hardware and software and all other products and supplies necessary to keep computer systems operable and to fulfill requests for computer support. Facilitate positive working relationships with firms providing computer hardware, software and support service. Facilitate IT Department’s role as liaison between hardware and software suppliers and WCC executive staff for informational updates and problem resolution.
• Manage the evaluation process for new equipment, software and processes continuously, recommending changes as appropriate, and supervising their installation.
• Provide exceptional customer support for faculty, staff and student computing users.
• Responsible for IT security program and practices and for IT training program for college faculty and staff.
• Work with academic leaders, faculty and instructional technology staff to enhance instruction through the use of technology.
• Provide leadership for the development and evaluation of technology infrastructure and support services to serve the educational and student development needs of the community;
• Provide leadership for the evaluation and development of Information Technology Security for the college and serve as the contact with the Virginia Community College System and Virginia Information Technology Agency for all information technology audits;
• Administer emergency communication systems as part of the College’s Emergency Preparedness Plan and serve on the college’s Incident Command Team.
• Provide feedback on IT infrastructure for building renovations and new construction projects;
• Provide leadership and management to WCC for Online Learning and Instructional Technology (OLIT) by ensuring a holistic approach to eLearning through a collaborative cross-college approach.
• Work with academic divisions and departments to evaluate online learning opportunities and is responsible for college-wide online learning program planning, course development and delivery, eLearning systems development and integration, student and faculty support services, and course and program assessment;
• Ensure quality synchronous and asynchronous teaching and learning experiences and provides leadership in the development of new and scalable models of eLearning; recommends online learning policies; seeks resolutions of eLearning barriers and issues; and prepares and effectively manages the OLIT budget;
• Help lead the strategic planning efforts for eLearning, ensuring that these efforts are congruent with the college’s strategic and student success plan;
• Support teaching and learning at the college including online learning courses and on-and-off campus courses during the day, and evening, on weekdays and weekends.
• Provide technology support for WCC’s Learning Resource Center (LRC) ensuring library services remain relevant and valuable to all users.
• Provide guidance and technical support to non-college partner agencies, including Virginia Industrial Advancement Alliance (VIAA)
• Provide guidance and technical support to tenant agencies located on campus, including Virginia Employment Commission (VEC), People, Inc., Department of Aging and Rehabilitative Services (DARS), and New River Mt. Rogers Workforce Board
• Supervise the employment, training, utilization, and evaluation of the college's Information Technology Systems staff and OLIT.
• Work with the President in planning the College budget and in disbursement of funds in support of technological needs for the whole college;
• Oversee generation of reports from various software applications utilized by the College and VCCS;
• Ensure that appropriate technological resources are provided in support of the educational and support mission of the College;
• Advise College Administration on technology as it relates to educational and support programs of the College including policies, practices and developments at the local, state, and national level;
• Maintain an active program of professional development;
• Attend meetings and maintain other appropriate communications on behalf of the College;
• Perform other duties as may be assigned.
This is a 12-month administrative faculty position reporting to the President. This position will be required to complete a yearly Statement of Economic Interest.
Minimum Qualifications
• Master’s Degree in Computer Science, Information Technology, Business Administration, or related field from an accredited college or university; Proficient in latest technology for IT systems and management; Excellent organizational skills and attention to detail; Excellent analytical and management skills; Thorough understanding of IT and practical applications to support the college’s goals; and Progressive experience with IT project management or managing an IT department.
Preferred Qualifications
• At least ten years of progressive experience managing an IT department; Higher Education experience; Information technology certification(s); and Learning Management System (LMS) experience such as with Canvas or Blackboard.
For full description and to apply, visit https://jobs.vccs.edu/postings/57578
The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors Show more details...
via Ellucian
schedule_type: Full-time
Together we are powering the future of Higher Education
Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their... institutions to agile, digitally connected campuses that
Together we are powering the future of Higher Education
Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their... institutions to agile, digitally connected campuses that enable student success.
About the Opportunity
Reporting to the Ellucian General Manager and customer Chief Technology Office (also the CISO), the CIO will be responsible for providing technology leadership and management of technology systems and services. This includes management of strategic and tactical activities to ensure client satisfaction, technical delivery, contract compliance, and resource management at the client site in Petersburg, VA (Richard Bland College).
Responsible for working to align projects and operations with the institutional mission, vision and values, the incumbent should understand his or her customers, their needs and will apply effective practices in higher education management to resolve institutional technology issues.
Where you will make an impact
• Maintains regular contact with Client Executives, Ellucian Management, and site staff.
• Develops a positive client relationship with customer employees such as Contract Administrator, Chief Financial Officer, Provost, and other key VIPs.
• The CIO focuses on client liaison and strategic aspects of Ellucian activities at the client location.
• Advises client on status of technologies at the institution relative to the client’s strategic goals and objectives.
• Manages the day-to-day operations of the information technology department including; directing staff, who support administrative and/or academic computing, networking, user services, telecommunications and other information technology functions.
• Assess and anticipates technology projects and recommends appropriate action and resources.
• Identifies user needs, resolves problems, and directs the IT teams that work across all levels of the organization.
• Directs the strategic and tactical goals, policies, and procedures for the information technology department.
• Recommends and/or determines the institution’s long-term system needs and proposes hardware/software solutions to accomplish the institution’s business objectives and to support campus goals.
• Actively participates in several key client committees, cabinet and/or Board-level meetings, ad-hoc advisory groups, institutional/community activities and planning committees.
• Works with Ellucian regional management to coordinate Ellucian resources and requirements to complete and update annual strategic plans.
• Participates in the development of strategies and the completion of contract upgrades and renewals with Regional Managers and Vice Presidents.
• Recognizes, creates, and tracks value-added and ROI activities for client.
• Negotiates and maintains responsibility for managing various IT related vendor contracts.
• Assists with or creates requests for proposals for IT related projects.
• Translates and articulates administrative and educational goals of the institution into technical initiatives.
• Directs budgeting, strategic, and tactical planning, business processes and database system strategy.
• Completes and monitors site budgets and business plans, reviews monthly revenue and expense reports.
• Prepares and submits required Ellucian customer reports in a timely manner.
• Implements company policy, methodologies, procedures, and practices at site location.
• Responsible for hiring all company staff assigned to support a client’s information technology operations.
• Responsible for managing on-site personnel actions, staff training and development.
• Communicates regularly and effectively with college management on significant site issues, risks, opportunities, and general progress towards contractual and business goals.
• Manages complex technical projects and technical operating units.
• Participates in the delivery of technical support (end users, students, server, network) as needed.
• Communicates IT-related information on projects, service levels, tasks and issues to the appropriate audience using the appropriate mediums.
• Proactively supports Ellucian initiatives and programs.
• Leads and directs efforts using appropriate management skills including project management, budget administration, decision making, communication, and time management skills.
What you will bring
• 8 - 10 years of experience in the Information Technology field OR equivalent combination of education and experience leading IT strategic initiatives in a college or university environment
• Extensive Higher Education Experience and current knowledge in use and trends of technology in higher education
• Strong empathizing and empowerment abilities, with a focus on positive outcome recommendations
• Understanding of a community college culture
• Ability to promote teamwork and collaboration between client and Ellucian staff
• Stress-management, time management, planning, and organization skills
• Strong understanding of the Ellucian Banner ERP student information system
• Experience with or knowledge of service provision best practices (e.g., ITIL), preferred
• Excellent written and verbal communication
What makes #Ellucianlife
• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & Bright Plan - to help you save for the future
• Maternity & Paternity Leave
• Charitable leave – 40 hours/year
• Telemedicine
• Wellness
• Ginger (mental health)
• Wellbeats (virtual fitness classes)
• Rethink – caregiver support
• Diversity and inclusion programs which provide access to 11 internal employee resource groups
• Tuition Reimbursement Assistance
• Professional development opportunities
#LI-JW1
#LI-onsite Show more details...
Here at Ellucian, we are motivated by a mission ~ the power of education to transform lives and change the world. We are the global market leader in EdTech for Higher Education, serving more than 2,900 customers and reaching over 26 million students in 50+ countries. We are dedicated to helping Higher Ed thrive by transforming their... institutions to agile, digitally connected campuses that enable student success.
About the Opportunity
Reporting to the Ellucian General Manager and customer Chief Technology Office (also the CISO), the CIO will be responsible for providing technology leadership and management of technology systems and services. This includes management of strategic and tactical activities to ensure client satisfaction, technical delivery, contract compliance, and resource management at the client site in Petersburg, VA (Richard Bland College).
Responsible for working to align projects and operations with the institutional mission, vision and values, the incumbent should understand his or her customers, their needs and will apply effective practices in higher education management to resolve institutional technology issues.
Where you will make an impact
• Maintains regular contact with Client Executives, Ellucian Management, and site staff.
• Develops a positive client relationship with customer employees such as Contract Administrator, Chief Financial Officer, Provost, and other key VIPs.
• The CIO focuses on client liaison and strategic aspects of Ellucian activities at the client location.
• Advises client on status of technologies at the institution relative to the client’s strategic goals and objectives.
• Manages the day-to-day operations of the information technology department including; directing staff, who support administrative and/or academic computing, networking, user services, telecommunications and other information technology functions.
• Assess and anticipates technology projects and recommends appropriate action and resources.
• Identifies user needs, resolves problems, and directs the IT teams that work across all levels of the organization.
• Directs the strategic and tactical goals, policies, and procedures for the information technology department.
• Recommends and/or determines the institution’s long-term system needs and proposes hardware/software solutions to accomplish the institution’s business objectives and to support campus goals.
• Actively participates in several key client committees, cabinet and/or Board-level meetings, ad-hoc advisory groups, institutional/community activities and planning committees.
• Works with Ellucian regional management to coordinate Ellucian resources and requirements to complete and update annual strategic plans.
• Participates in the development of strategies and the completion of contract upgrades and renewals with Regional Managers and Vice Presidents.
• Recognizes, creates, and tracks value-added and ROI activities for client.
• Negotiates and maintains responsibility for managing various IT related vendor contracts.
• Assists with or creates requests for proposals for IT related projects.
• Translates and articulates administrative and educational goals of the institution into technical initiatives.
• Directs budgeting, strategic, and tactical planning, business processes and database system strategy.
• Completes and monitors site budgets and business plans, reviews monthly revenue and expense reports.
• Prepares and submits required Ellucian customer reports in a timely manner.
• Implements company policy, methodologies, procedures, and practices at site location.
• Responsible for hiring all company staff assigned to support a client’s information technology operations.
• Responsible for managing on-site personnel actions, staff training and development.
• Communicates regularly and effectively with college management on significant site issues, risks, opportunities, and general progress towards contractual and business goals.
• Manages complex technical projects and technical operating units.
• Participates in the delivery of technical support (end users, students, server, network) as needed.
• Communicates IT-related information on projects, service levels, tasks and issues to the appropriate audience using the appropriate mediums.
• Proactively supports Ellucian initiatives and programs.
• Leads and directs efforts using appropriate management skills including project management, budget administration, decision making, communication, and time management skills.
What you will bring
• 8 - 10 years of experience in the Information Technology field OR equivalent combination of education and experience leading IT strategic initiatives in a college or university environment
• Extensive Higher Education Experience and current knowledge in use and trends of technology in higher education
• Strong empathizing and empowerment abilities, with a focus on positive outcome recommendations
• Understanding of a community college culture
• Ability to promote teamwork and collaboration between client and Ellucian staff
• Stress-management, time management, planning, and organization skills
• Strong understanding of the Ellucian Banner ERP student information system
• Experience with or knowledge of service provision best practices (e.g., ITIL), preferred
• Excellent written and verbal communication
What makes #Ellucianlife
• Comprehensive health coverage: medical, dental, and vision
• Flexible time off
• Thrive Flex Program that allows you to contribute towards your health, financial or learning interests
• 401k w/ match & Bright Plan - to help you save for the future
• Maternity & Paternity Leave
• Charitable leave – 40 hours/year
• Telemedicine
• Wellness
• Ginger (mental health)
• Wellbeats (virtual fitness classes)
• Rethink – caregiver support
• Diversity and inclusion programs which provide access to 11 internal employee resource groups
• Tuition Reimbursement Assistance
• Professional development opportunities
#LI-JW1
#LI-onsite Show more details...
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