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CityPASS Questions
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Can I share my CityPASS with someone else? A6: No, CityPASS booklets are non-transferable and can only be used by the person whose name is on the booklet. The name on the booklet should match the ID presented at the attractions. CityPASS holders may be asked to show ID for verification purposes.
How does CityPASS work? A2: CityPASS offers a straightforward and efficient process. After purchasing a CityPASS online or at a participating attraction, you receive a voucher that can be redeemed for a booklet containing tickets for the included attractions. Upon visiting an attraction, you simply present your CityPASS booklet and receive entry. The booklet is valid for a set number of consecutive days, allowing you to explore each attraction at your own pace.
Are CityPASS booklets refundable? A7: Yes, CityPASS offers a 365-day refund policy. If for any reason your plans change, you can request a refund within 365 days of purchase. Refund requests can be made online, and certain terms and conditions may apply. It's advisable to check the specific refund policy for the city you are purchasing from.
Can I buy CityPASS booklets at the attractions? A8: Yes, CityPASS booklets can be purchased directly at participating attractions. However, it is highly recommended to purchase online in advance to save time and take advantage of any available discounts or promotions.
Can I choose the attractions included in my CityPASS? A3: No, the attractions included in each CityPASS booklet are pre-determined to provide the best value and highlight the top-rated sites in each city. These attractions are carefully selected based on their popularity, cultural significance, and overall visitor experience.
Can CityPASS be used for multiple visits to the same attraction? A9: No, CityPASS allows only one visit per attraction. Once a ticket is detached or scanned from the CityPASS booklet, it cannot be used again. However, some cities may include additional offers, such as discounted admission for subsequent visits to specific attractions.
Are skip-the-line privileges included with CityPASS? A5: Yes, many attractions included in CityPASS offer skip-the-line privileges or dedicated entrances, allowing CityPASS holders to bypass long queues. However, it's important to note that some attractions may require timed entry reservations, which can be made through the CityPASS website or on-site.
How long is a CityPASS valid for? A4: The validity period varies depending on the destination. Generally, a CityPASS is valid for nine consecutive days from the first day of use. However, it is essential to review the specific guidelines mentioned in the CityPASS booklet or consult the city's official CityPASS website for accurate information regarding validity.
What is CityPASS? A1: CityPASS is a popular ticket booklet that offers access to a curated selection of the most popular attractions in major cities across North America. It allows travelers to save money and time by providing prepaid admission to multiple attractions and eliminating the need to wait in long ticket queues.
Are there any age-specific CityPASS options available? A10: Yes, CityPASS offers both adult and child passes to cater to different age groups. The age range for child passes may vary depending on the city, so it's essential to refer to the specific details for each destination. In general, child passes are available for ages 3-11, while adult passes are for ages 12 and above.