Clover Network

Clover.com is a financial technology platform that offers point-of-sale systems to small and medium-sized businesses. It provides users with a range of business management tools, such as inventory management, employee management, and customer engagement. Clover.com also offers payment processing solutions, including credit card processing and mobile payment options. The platform is designed to be user-friendly and customizable, allowing businesses to tailor it to their specific needs. With its broad range of features, Clover.com aims to help businesses of all types streamline their operations and improve their bottom line.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • City
    Washington, District of Columbia

  • Latitude\Longitude
    38.894 / -77.0365    Google Map

  • Traffic rank
    #11,750 Site Rank

  • Site age
    33 yrs old

  • Site Owner information
    Whois info

  • Founded
    October 2010

  • Founders
    Leonard Speiser, John Beatty, Kelvin Zheng

  • Headquarters
    Sunnyvale, California,United States

  • Key people
    Jeff Dickerson (Head of Clover)

  • Number of employees
    400+

  • Parent
    Fiserv,(through,First Data,)

  • Area served
    Worldwide

  • Type
    Subsidiary

Traffic rank
#11,750
Site age
33 yrs
Location
United States
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Newest job postings for Clover Network
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via Snagajob posted_at: 2 days agoschedule_type: Full-time
Nanny Needed For 1 Child I'm looking to get back working but not sure what schedule will work best for me. Once I figure it out it will be a set schedule. I have 2 dogs but you're no necessarily responsible for them, they will be in cage. Nanny Needed For 1 Child
I'm looking to get back working but not sure what schedule will work best for me. Once I figure it out it will be a set schedule. I have 2 dogs but you're no necessarily responsible for them, they will be in cage.
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via Salary.com posted_at: 4 days agoschedule_type: Full-timework_from_home: 1
What does a successful Clover Technical Support Representative do at Fiserv? A Clover TSR serves as the central contact providing exceptional service and technical support experiences for Fiserv’s small business merchants using Clover® point of sale (POS) systems. Clover® is an all-in-one, tailored system to manage every aspect of a business from accepting payments to organizing a menu or... inventory to managing their employees. You will help What does a successful Clover Technical Support Representative do at Fiserv?

A Clover TSR serves as the central contact providing exceptional service and technical support experiences for Fiserv’s small business merchants using Clover® point of sale (POS) systems. Clover® is an all-in-one, tailored system to manage every aspect of a business from accepting payments to organizing a menu or... inventory to managing their employees. You will help small businesses get up and running with their Clover systems, that includes training and troubleshooting their device over the phone.

What you will do

Leverage your knowledge and expertise to answer questions and resolve problems. No two customers, problems, or resolutions are the same. Sometimes you will not know the right answer. We are looking for someone who will rely on their training and resources and is always up for a challenge.
• Exhibit excellent listening and problem-solving skills and is looking to learn and grow their career
• Set up and train new users, assist with device preferences and configuration
• Answer questions on transactions, funding, and business reporting
• Walkthrough web portal navigation and remote access devices
• Troubleshoot complex hardware, software, application, and network issues.
• Spend time reviewing performance, listening to calls, in coaching, training, business updates, and team engagement activities.

What you will need to have
• Dependable, self-motivated with excellent listening and master problem-solving skills; seeking growth and a career development opportunity
• Minimum of one year of experience working in a customer facing role, preferably in financial services, technology support or customer service (ex: retail, restaurant, hospitality)
• Quiet and secure home working environment free from background noise and distractions
• Understanding of basic financial transaction processing and payments
• Understanding of computers, internet navigation, and web applications
• Sufficient Internet speed: Ping less than 50 ms, Download >12.0 Mbps, Upload >2.0 Mbps

What would be great to have
• Strong work tenure with previous roles lasting 2 years or more
• Experience working in a fast paced, high volume, metric driven call center environment
• 12 months of troubleshooting experience in a technical support call center, i.e. hardware, software, web applications and APIs, and network management

Things to know:

Compensation: $17.50

Training Start Date: 16 May 2023

Training Schedule and Length: 9:00am-5:30pm EST M-F for first 7-8 weeks.

Working Schedules:

5:00am-1:30pm EST with Fri/Sat or Sun/Mon off

7:00am-3:30pm EST with Fri/Sat or Sun/Mon off

10:30am-7:00pm EST with Sun/Mon off

11:00am-7:30pm EST with Sat/Sun off

Pre-employment background, credit, and drug test are required.

This is a remote role but may not be performed in the following states: California, Colorado, Maine, Minnesota, New York, Washington D.C, or Washington.

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
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