Columbus.gov is the official website of the city of Columbus, Ohio. The website serves as a comprehensive resource hub for residents, businesses, and visitors alike. It provides a platform to access essential city services, such as utilities, permits, and licensing. The site also offers information on local government departments, elected officials, and public safety resources. Visitors can explore the city's vibrant culture, attractions, and events through interactive maps and calendars. Additionally, columbus.gov features updates on initiatives, projects, and news relevant to the city's growth and development. Overall, the website aims to connect and engage with the community, facilitating seamless access to pertinent information and services.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityColumbus, Ohio
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Latitude\Longitude39.969 / -83.0114 Google Map
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Traffic rank#47,297 Site Rank
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Site Owner informationWhois info
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Weather33°F (1°C), Wind NE at 7 mph (11 km/h), 98% Humidity More on Weather.com
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Mayor
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Metro_population2,138,926 (Metropolitan statistical area)
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Local_timeWednesday 5 - 00 AM
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Elevation902 ft (275 m)
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Neighborhoods
#47,297
United States
(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)
• Conducts interviews over the telephone or in person in order to obtain information to initiate... revise, or terminate a customer service account or schedule a service date;
• Prepares correspondence to customers, coworkers, supervisors, or the general public as appropriate;
• Operates and monitors a mainframe computer system and peripheral devices for billing purposes;
• Assists in training personnel in customer service activities and work procedures;
• Audits maintenance charges, finalized accounts, deposits, interest accruals, billing, and billing adjustments to ensure billing accuracy;
• Estimates customer consumption based on previous readings and other data;
• Monitors public and commercial accounts and recalculates billings as necessary;
• Audits billing balances and revenues by comparing monies received with amounts registered, balancing books when errors are detected;
• Answers customer inquiries over the telephone or in person regarding utility rate calculations, department/division policies and procedures, and City Codes;
• Maintains records and prepares reports on utility usage and field service action results, generating service requests as needed;
• Acts as a lead worker within a work unit or at an assigned work location.
Two (2) years of experience in customer relations and/or customer service that involves account maintenance, billing, billing adjustments, customer inquiries, or service complaints.
The names of the applicants passing this administration of this exam will be used to create a NEW, OPEN COMPETITIVE, eligible list for this classification. If you are interested in having your name included on the new eligible list, you will need to apply for this exam within the filing period and successfully complete all phases of the testing process. Questions regarding this process can be directed to the Test Center at 614-645-7439.
The examination process will consist of a computerized exam weighted 100% covering Customer Service Interactions, Information Ordering, Problem Sensitivity, Outlook 2010, and Water/Power Customer Inquiries.
The exam is expected to be administered in November. Approved applicants will be notified by mail/email of their scheduled test date and time.
All applicants must complete all phases of the testing process in order to receive a final score. The names of all candidates who pass this examination will remain on the eligible list for two years, unless the eligible list is replaced prior to or extended beyond the two years. If a candidate's name is certified and the candidate is to be considered for employment, the hiring process will include one or more interviews, a criminal background check, and a pre-employment drug test.
The certification process will be: Fixed Band
The City of Columbus is an Equal Opportunity Employer
Applicants may inspect and acquire a copy of the City of Columbus, Department of Public Utilities EEO Plan by visiting the DPU website at http://utilities.columbus.gov Show more details...
Under administrative direction, is responsible for directing fiscal operations and activities for a department, division, or agency of City government; performs related duties as required...
Examples of Work
(Any one position may not include all of the duties listed, nor do the examples cover all of the duties that may be performed.)
Directs the preparation of the annual general, grant, and enterprise funds and the operating and capital improvements budgets; prepares the five-year capital improvements budget estimates;
Establishes guidelines, procedures, and forms for the maintenance of proprietary ledgers, budgetary control ledgers, allotment balances, preparation of financial reports, pre-audit of invoices, purchase orders, encumbrances, payroll, expense accounts, and other related accounting activities;
Confers with the Department of Finance and Management to make certain that departmental financial policies and procedures fall within the general framework of guidelines and procedures established for all agencies of City government;
Advises the executive, managerial, and fiscal staff of problems, issues, and matters relating to departmental finances;
Prepares revenue projections for special revenue and enterprise funds on a quarterly and annual basis;
Researches, develops, and establishes various rate and fee structures in accordance with governmental regulations to ensure viability of services or programs;
Prepares comprehensive financial reports and maintains detailed financial records;
Attends budget hearings called by the Department of Finance and Management and by City Council;
Initiates inventory controls, accounts receivable and accounts payable controls, appropriation and allotment controls, disbursement summaries, general vouchers, and transaction notices;
Serves as a liaison between the department/division/agency and other City agencies relating to departmental fiscal activities;
Performs cost analysis, revenue analysis, or cost/benefit analysis to research and develop solutions to resolve fiscal situations;
Informs the Director or Division Administrator of the status of various accounts and recommends actions to be taken with respect to the spending of large sums of money;
Keeps the Director and Division Administrator informed in a timely manner of all situations that could affect the accomplishment of departmental goals and objectives;
Participates in appropriate professional activities to stay current with developments in the field of fiscal management;
May represent the department’s/division’s fiscal position at meetings and on committees;
May supervise staff engaged in fiscal operations;
May review and approve on behalf of the Appointing Authority fiscal and other related documents and transactions if so designated by the Appointing Authority.
Minimum Qualifications
Possession of a bachelor's degree and three (3) years of professional experience in accounting, finance, or budget development. Substitution(s): A master's degree in public or business administration may be substituted for one (1) year of the required experience.
Test/Job Contact Information
Recruitment #: 23-1253-V3
Employment Type: Full-Time Regular)
Should you have questions regarding this vacancy, please contact:
Christina Halstead
Department of Public Safety
Division: Office of the Public Safety Director
4252 Groves Rd
Columbus, Ohio 43215
P: (614) 724-7059
E: clhalstead@columbus.gov
The City of Columbus is an Equal Opportunity Employer Show more details...
Please follow the link below for more information and materials including information session dates, study guides, sample video exams, and physical test... video:
https://www.columbus.gov/civilservice/uniformed-police-series/Police-Officer/
Please follow the link below to connect with Police Officer Recruiting and sign up for Police Recruiting events to learn more about the selection steps and the job.
https://www.columbus.gov/police-recruitment/
Job Type: Full-time
Location: Varies by position, Ohio
Agency: 30 Dept. of Public Safety - Police Officer Show more details...