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schedule_type: Internship
Role: Intern
Setting: On-Site...
Location: Dependent on-site Placement and Department
Status: Intern- unpaid
This is a requisition for use by the Intern Program. For internship inquiries, contact Brianna Ortiz, Manager of Intern Relations at bortiz@thepeopleconcern.org stating your interest and please fill out the form: https://forms.office.com/r/xK9WcqthfT
About The People Concern
The People Concern empowers the most vulnerable among us to
Role: Intern
Setting: On-Site...
Location: Dependent on-site Placement and Department
Status: Intern- unpaid
This is a requisition for use by the Intern Program. For internship inquiries, contact Brianna Ortiz, Manager of Intern Relations at bortiz@thepeopleconcern.org stating your interest and please fill out the form: https://forms.office.com/r/xK9WcqthfT
About The People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
Responsibilities Common to All Agency Interns
• * Maintain a safe work environment and confidentiality at all times
• * Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
• * Organize and prioritize multiple activities to meet all external and internal deadlines
• * Maintain a professional demeanor that reflects positively on the agency
• * Demonstrate respect and courtesy toward others
• * Able to thrive in a work environment emphasizing teamwork and collaboration
• * Respond in a timely manner in all aspects of communication
• * Work with minimum supervision
• * Perform other duties as assigned
• (when applying, please submit two forms of emergency contact information)
Apply Now Show more details...
Setting: On-Site...
Location: Dependent on-site Placement and Department
Status: Intern- unpaid
This is a requisition for use by the Intern Program. For internship inquiries, contact Brianna Ortiz, Manager of Intern Relations at bortiz@thepeopleconcern.org stating your interest and please fill out the form: https://forms.office.com/r/xK9WcqthfT
About The People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
Responsibilities Common to All Agency Interns
• * Maintain a safe work environment and confidentiality at all times
• * Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
• * Organize and prioritize multiple activities to meet all external and internal deadlines
• * Maintain a professional demeanor that reflects positively on the agency
• * Demonstrate respect and courtesy toward others
• * Able to thrive in a work environment emphasizing teamwork and collaboration
• * Respond in a timely manner in all aspects of communication
• * Work with minimum supervision
• * Perform other duties as assigned
• (when applying, please submit two forms of emergency contact information)
Apply Now Show more details...
via ZipRecruiter
schedule_type: Part-timesalary: 30–40 an hour
Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve.
We are seeking part time variable... licensed clinical therapists to join our team to provide
Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve.
We are seeking part time variable... licensed clinical therapists to join our team to provide therapeutic services for students in the following school districts; Fleetwood, Brandywine, Oley, Exeter, and Schuylkill. This exciting career gives you the opportunity to make a difference in the lives of children and adolescents. You will be a guiding light for your clients by helping them with the challenges they are facing. Our ideal team member will have integrity, enjoy working with children and adolescents, and be passionate about our mission.
This position is based in a school with a typical schedule of Monday – Friday during school hours.
What Do I Need?
Education and Experience
Master’s degree in a clinical discipline (required)
LSW (preferred)
Pennsylvania LPC or LCSW (preferred)
At least two years of related clinical experience (preferred)
Other Requirements
• You will maintain required state and federal clearances and/or credentials.
• You will maintain a valid driver’s license.
• You will have basic proficiency in using Microsoft Office programs.
• You will have basic competency in using Electronic Healthcare Record systems. You will have excellent organizational, interpersonal, and communication skills. You will complete all required documentation in a neat and timely manner.
• You will follow all confidentially requirements according to HIPAA guidelines.
What Will I Do?
• You will participate in a multi-disciplinary treatment team and in the development of a client’s psychosocial evaluation and remedy plan for individuals on your assigned caseload.
• You will provide and monitor psychotherapy for children and adolescents in a competent, professional manner according to the components described in the treatment plan and document all provision of services.
• You will work in conjunction with CONCERN Case Managers to implement treatments and individual program descriptions, schedule assigned clients according to CONCERN delivery standards, fulfills all case management duties in a timely fashion and professional manner maintain high standards of confidentiality, and consistently reaches assigned billable expectations weekly. You will handle reports and progress notes of assigned clients following required deadlines and ensure all aspects of files are complete, current, and in accordance with auditing, payer standards, and regulations.
• You will help clients develop and implement aftercare plans.
• You will take part in scheduled staff meetings, in-service gatherings, Quality Assurance audits, and supervision with the program psychiatrist and Clinical Supervisor as directed.
• You will maintain a positive, professional relationship with all linkage and referral agencies.
Hours of Work
Monday-Friday during school hours
What will I get?
$30-$40 / Hour
Unlicensed Masters-$30/Hour
LSW-$35/Hour
LPC or LCSW-$40/Hour
Training & Supervision-$14/Hour
Admin Rate-$7.50/Hour
Benefits
401k
Employee Assistance Program (Resources for you and your family)
Birthday Holiday! (4 hours paid time off for part-time employees to celebrate YOU!)
Employee Referral Program
What happens next?
After you apply, a member of the hiring team will review your qualifications and experience. If determined you are a good match, we will be in touch to schedule an interview.
EOE Show more details...
We are seeking part time variable... licensed clinical therapists to join our team to provide therapeutic services for students in the following school districts; Fleetwood, Brandywine, Oley, Exeter, and Schuylkill. This exciting career gives you the opportunity to make a difference in the lives of children and adolescents. You will be a guiding light for your clients by helping them with the challenges they are facing. Our ideal team member will have integrity, enjoy working with children and adolescents, and be passionate about our mission.
This position is based in a school with a typical schedule of Monday – Friday during school hours.
What Do I Need?
Education and Experience
Master’s degree in a clinical discipline (required)
LSW (preferred)
Pennsylvania LPC or LCSW (preferred)
At least two years of related clinical experience (preferred)
Other Requirements
• You will maintain required state and federal clearances and/or credentials.
• You will maintain a valid driver’s license.
• You will have basic proficiency in using Microsoft Office programs.
• You will have basic competency in using Electronic Healthcare Record systems. You will have excellent organizational, interpersonal, and communication skills. You will complete all required documentation in a neat and timely manner.
• You will follow all confidentially requirements according to HIPAA guidelines.
What Will I Do?
• You will participate in a multi-disciplinary treatment team and in the development of a client’s psychosocial evaluation and remedy plan for individuals on your assigned caseload.
• You will provide and monitor psychotherapy for children and adolescents in a competent, professional manner according to the components described in the treatment plan and document all provision of services.
• You will work in conjunction with CONCERN Case Managers to implement treatments and individual program descriptions, schedule assigned clients according to CONCERN delivery standards, fulfills all case management duties in a timely fashion and professional manner maintain high standards of confidentiality, and consistently reaches assigned billable expectations weekly. You will handle reports and progress notes of assigned clients following required deadlines and ensure all aspects of files are complete, current, and in accordance with auditing, payer standards, and regulations.
• You will help clients develop and implement aftercare plans.
• You will take part in scheduled staff meetings, in-service gatherings, Quality Assurance audits, and supervision with the program psychiatrist and Clinical Supervisor as directed.
• You will maintain a positive, professional relationship with all linkage and referral agencies.
Hours of Work
Monday-Friday during school hours
What will I get?
$30-$40 / Hour
Unlicensed Masters-$30/Hour
LSW-$35/Hour
LPC or LCSW-$40/Hour
Training & Supervision-$14/Hour
Admin Rate-$7.50/Hour
Benefits
401k
Employee Assistance Program (Resources for you and your family)
Birthday Holiday! (4 hours paid time off for part-time employees to celebrate YOU!)
Employee Referral Program
What happens next?
After you apply, a member of the hiring team will review your qualifications and experience. If determined you are a good match, we will be in touch to schedule an interview.
EOE Show more details...
via Snagajob
posted_at: 4 hours agoschedule_type: Full-time and Part-timesalary: 26.00–50.93 an hour
Program Manager, Permanent Supportive Housing
Los Angeles, CA, USA * Santa Monica, CA, USA...
Req #10968
Tuesday, February 20, 2024
Role: Program Manager, Permanent Supportive Housing
Reports to: Assistant Director
Status: Full-Time, Exempt (Salary)
Location: Cloverfield
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc.
Summary
The People Concern is partnered with the Department of Health
Program Manager, Permanent Supportive Housing
Los Angeles, CA, USA * Santa Monica, CA, USA...
Req #10968
Tuesday, February 20, 2024
Role: Program Manager, Permanent Supportive Housing
Reports to: Assistant Director
Status: Full-Time, Exempt (Salary)
Location: Cloverfield
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc.
Summary
The People Concern is partnered with the Department of Health Services (DHS) and their Housing for Health (HFH) Program to provide housing and Intensive Case Management Services (ICMS) to persons experiencing homelessness. The Scattered Site Housing Program houses individuals throughout Los Angeles County in subsidized housing units.
Participants are linked to an ICMS case manager who provides intensive field-based case management and clinical services while employing a trauma-informed care and harm reduction approach to a diverse group of clients with complex trauma facing medical, mental health and substance use barriers. Participants remain in the program for as long as they require subsidized housing. For many individuals this may mean their entire lifetime.
The Program Manager is responsible for the daily oversite of the ICMS Team. This includes assistance with client crisis management, coordination of services and clinical supervision to case management team. The Program Manager serves as the primary liaison between DHS and the ICMS team, ensuring funder standards are met.
Essential Duties and Responsibilities
1. Provides clinical and administrative supervision to Bachelor level Case Managers and Masters level Clinical Case Managers.
2. Facilitates weekly team meetings and case consultation utilizing a trauma-informed care lens and harm reduction approach.
3. Collaborates with The Housing Department team, DHS and community partners to develop creative interventions focused on improving the safety and well-being of our most marginalized clients.
4. Assists with client crisis management which includes assessment for voluntary and involuntary psychiatric hospitalizations.
5. Be available to respond to emergency calls and situations on a 24-hour basis with support from direct clinical supervisor and Housing Department Director.
6. Ensure all documentation, charting and data collection is complete, timely and accurate through on-going audits of electronic data bases and chart reviews.
7. In coordination with the Director, provide budgetary oversight of program administration and ensure program revenue and expenses are within the adopted annual budget.
8. Responsible for hiring and staffing ICMS team and ensuring staff are adequately trained and abide by all policies and procedures.
9. Ensure case managers are linking clients to appropriate services and utilizing a "Whatever It Takes" approach. Case Managers will provide assistance with locating and securing housing, connection to community resources, government and state benefits, medical, mental health and substance use services.
10. Assist in the screening, assessment, and enrollment of clients, including orientation to program policies, resources and goals
11. Provide support and containment to team in the event of client death and/or traumatic incident. Coordinate or provide debriefing when appropriate.
Qualifications
1. MSW, MFT, LPC or PsyD who is registered with CA BBS (supervision hours are available for this position)
2. Licensed preferred but must be license eligible
3. Minimum of two years' full-time experience working with the homeless, preferably those living with mental illness and/or substance addictions
4. Able to provide direct supervision and management of assigned staff
5. Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
6. Strong critical thinking, problem-solving, and team building skills
7. Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers
8. Able to learn quickly and work effectively with a wide range of constituencies and minimal supervision
9. Self-starter with the ability to stay ahead of the curve and thrive in a fast-paced work environment
10. Current, valid California Driver's with an acceptable driving record
11. Able to be on-call 24/7 with support from direct clinical supervisor and Housing Department Director
Preferred Qualifications
1. LCSW or LMFT, or close to licensure
2. Two years' supervisory experience
3. Knowledge and experience in chemical dependency and substance abuse treatment
4. Minimum 30 WPM typing speed
Work Environment
1. Field ( may need to travel) and indoor office environment
2. On occasion walk or drive to different local sites
3. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
4. Will necessitate working in busy and loud environments
5. Will be exposed to elements like cold, heat, dust, noise and odor
6. May need to bend, stoop, twist , and sit throughout the day
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts
Other details
• Job Family
Clinician Licensed
• Pay Type
Salary
• Min Hiring Rate
$67,500.00
• Max Hiring Rate
$67,500.00
• Travel Required
Yes
• Required Education
Master's Degree
Share this job Show more details...
Los Angeles, CA, USA * Santa Monica, CA, USA...
Req #10968
Tuesday, February 20, 2024
Role: Program Manager, Permanent Supportive Housing
Reports to: Assistant Director
Status: Full-Time, Exempt (Salary)
Location: Cloverfield
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc.
Summary
The People Concern is partnered with the Department of Health Services (DHS) and their Housing for Health (HFH) Program to provide housing and Intensive Case Management Services (ICMS) to persons experiencing homelessness. The Scattered Site Housing Program houses individuals throughout Los Angeles County in subsidized housing units.
Participants are linked to an ICMS case manager who provides intensive field-based case management and clinical services while employing a trauma-informed care and harm reduction approach to a diverse group of clients with complex trauma facing medical, mental health and substance use barriers. Participants remain in the program for as long as they require subsidized housing. For many individuals this may mean their entire lifetime.
The Program Manager is responsible for the daily oversite of the ICMS Team. This includes assistance with client crisis management, coordination of services and clinical supervision to case management team. The Program Manager serves as the primary liaison between DHS and the ICMS team, ensuring funder standards are met.
Essential Duties and Responsibilities
1. Provides clinical and administrative supervision to Bachelor level Case Managers and Masters level Clinical Case Managers.
2. Facilitates weekly team meetings and case consultation utilizing a trauma-informed care lens and harm reduction approach.
3. Collaborates with The Housing Department team, DHS and community partners to develop creative interventions focused on improving the safety and well-being of our most marginalized clients.
4. Assists with client crisis management which includes assessment for voluntary and involuntary psychiatric hospitalizations.
5. Be available to respond to emergency calls and situations on a 24-hour basis with support from direct clinical supervisor and Housing Department Director.
6. Ensure all documentation, charting and data collection is complete, timely and accurate through on-going audits of electronic data bases and chart reviews.
7. In coordination with the Director, provide budgetary oversight of program administration and ensure program revenue and expenses are within the adopted annual budget.
8. Responsible for hiring and staffing ICMS team and ensuring staff are adequately trained and abide by all policies and procedures.
9. Ensure case managers are linking clients to appropriate services and utilizing a "Whatever It Takes" approach. Case Managers will provide assistance with locating and securing housing, connection to community resources, government and state benefits, medical, mental health and substance use services.
10. Assist in the screening, assessment, and enrollment of clients, including orientation to program policies, resources and goals
11. Provide support and containment to team in the event of client death and/or traumatic incident. Coordinate or provide debriefing when appropriate.
Qualifications
1. MSW, MFT, LPC or PsyD who is registered with CA BBS (supervision hours are available for this position)
2. Licensed preferred but must be license eligible
3. Minimum of two years' full-time experience working with the homeless, preferably those living with mental illness and/or substance addictions
4. Able to provide direct supervision and management of assigned staff
5. Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
6. Strong critical thinking, problem-solving, and team building skills
7. Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers
8. Able to learn quickly and work effectively with a wide range of constituencies and minimal supervision
9. Self-starter with the ability to stay ahead of the curve and thrive in a fast-paced work environment
10. Current, valid California Driver's with an acceptable driving record
11. Able to be on-call 24/7 with support from direct clinical supervisor and Housing Department Director
Preferred Qualifications
1. LCSW or LMFT, or close to licensure
2. Two years' supervisory experience
3. Knowledge and experience in chemical dependency and substance abuse treatment
4. Minimum 30 WPM typing speed
Work Environment
1. Field ( may need to travel) and indoor office environment
2. On occasion walk or drive to different local sites
3. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
4. Will necessitate working in busy and loud environments
5. Will be exposed to elements like cold, heat, dust, noise and odor
6. May need to bend, stoop, twist , and sit throughout the day
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts
Other details
• Job Family
Clinician Licensed
• Pay Type
Salary
• Min Hiring Rate
$67,500.00
• Max Hiring Rate
$67,500.00
• Travel Required
Yes
• Required Education
Master's Degree
Share this job Show more details...
via ZipRecruiter
posted_at: 3 days agoschedule_type: Full-time
Program Manager, ODR Project Based Housing
Los Angeles, CA 90058, USA Los Angeles, CA, USA Req #10985...
Tuesday, February 27, 2024
Title: Program Manager ODR Project Based Housing
Reports to: Senior Director
Location: Harvest Residences: 1734 E. 55th Los Angeles CA 90058
Status: Full-Time, Exempt (Salary), Management
Schedule: Monday-Friday 8am-4:30pm
Benefits: Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant
Program Manager, ODR Project Based Housing
Los Angeles, CA 90058, USA Los Angeles, CA, USA Req #10985...
Tuesday, February 27, 2024
Title: Program Manager ODR Project Based Housing
Reports to: Senior Director
Location: Harvest Residences: 1734 E. 55th Los Angeles CA 90058
Status: Full-Time, Exempt (Salary), Management
Schedule: Monday-Friday 8am-4:30pm
Benefits: Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc
Summary
The People Concern is partnered with the Department of Health Services (DHS) and the Office of Diversion and Re-entry to provide housing and Intensive Case Management Services (ICMS) to persons being released from jail and experiencing homelessness. Clients are linked to the ODR program while they are in jail and prior to their release. Once released, the ODR team assists the client with obtaining interim shelter and eventually permanent supportive housing in the community.
Clients are linked to an ODR Case Manager who provides intensive case management and clinical services while employing a trauma-informed care and harm reduction approach to a diverse group of Clients with complex trauma facing medical, mental health, and substance use barriers. Clients remain in the program for as long as they require subsidized housing. For many Clients this may mean their entire lifetime.
The Program Manager is responsible for supporting the Senior Program Manager in the daily oversite of Project-based ODR Teams as well as regular coordination with the DHS ODR Staff, FSP Providers, Probation Officers, Court Liaisons, Judge and various interim housing sites. This includes assistance with Client crisis management, coordination of services and administrative duties.
Essential Duties and Responsibilities
1. Provide administrative supervision to Bachelor Level Case Managers and Masters Level Clinical Case Managers and nursing staff.
2. Support screening of new Clients referred to Project-based Housing units, provides assignment to Case Manager for assessment, and coordinates submission of intake and application paperwork.
3. Responsible for coordination of Clients' transition from interim housing along with transfer of any associated services such as psychiatry, substance use or mental health care treatment, medication management, etc.
4. Attend and/or oversee Case Management staff attendance of court hearings with Clients to advocate for appropriate clinical recommendations on behalf of Clients.
5. Oversee submission of court progress reports which includes gathering information from multi-disciplinary team, reviewing for errors, and submitting final version by court deadline.
6. Act as primary liaison between other ODR provider sites including various interim housing sites which may include emergency shelters, substance use treatment facilities, and board and cares.
7. Collaborate with the ODR Psychiatry and Clinical Staff, Medical Providers, FSP Providers, Program Officers, Judges, and Community Partners to develop creative interventions focused on improving the safety and well-being of our most marginalized Clients.
8. Respond to emergency calls on a 24-hour basis with support from Project-based Housing Leadership including Senior Program Managers, Assistant Directors, and Directors and Clinical Supervisor.
9. Ensure all documentation, charting and data collection is complete, timely and accurate through on-going audits of electronic data bases and chart reviews.
10. Review Case Managers' case notes, assessments, and care plans on weekly and monthly basis.
11. Provide assistance with hiring and staffing Project-based Housing ODR team and ensure staff are adequately trained and abide by all policies and procedures.
12. Ensure Case Managers are linking Clients to appropriate services including FSP, other mental health resources, substance use resources, medical, vocational supports, and referrals/applications to all eligible benefits and entitlements.
13. Support the creation and operations of a medication management program on-site with the coordination and guidance of medical nursing staff, as available.
14. Participate in regularly scheduled calls and meetings with ODR / DHS partners.
15. Facilitate weekly team meetings and case conferences with on-site Project-based ODR Case Management staff.
16. Facilitate weekly retention meetings with Property Management and Housing Development Partners with ODR and Brilliant Corners participation.
Qualifications
1. Bachelors' degree.
2. Minimum of two years' full-time experience working with the homeless population or severe and persistent mental illness.
3. Two years' supervisory experience
4. Experience working with the criminal justice population, preferred.\
5. Able to provide direct supervision and management of assigned staff
6. Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers
7. Current, valid California Driver's with an acceptable driving record
8. Able to be on-call 24/7 with support from ODR Clinical Supervisor and ODR Program Director
Preferred Qualifications
1. Master's degree.
2. Minimum of two years' full-time experience working with the homeless population or severe and persistent mental illness.
3. Two years' supervisory experience
4. Experience working with the criminal justice population, preferred.\
5. Able to provide direct supervision and management of assigned staff
6. Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers
7. Current, valid California Driver's with an acceptable driving record
8. Able to be on-call 24/7 with support from ODR Clinical Supervisor and ODR Program Director
Work Environment
1. Field ( may need to travel) and indoor office environment
2. On occasion walk or drive to different local sites
3. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
4. Will necessitate working in busy and loud environments
5. Will be exposed to elements like cold, heat, dust, noise and odor
6. May need to bend, stoop, twist , and sit throughout the day
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts
Other details
• Pay Type Salary
• Min Hiring Rate $67,500.00
• Max Hiring Rate $67,500.00
• Travel Required Yes
• Required Education Bachelor's Degree
Apply Now Show more details...
Los Angeles, CA 90058, USA Los Angeles, CA, USA Req #10985...
Tuesday, February 27, 2024
Title: Program Manager ODR Project Based Housing
Reports to: Senior Director
Location: Harvest Residences: 1734 E. 55th Los Angeles CA 90058
Status: Full-Time, Exempt (Salary), Management
Schedule: Monday-Friday 8am-4:30pm
Benefits: Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc
Summary
The People Concern is partnered with the Department of Health Services (DHS) and the Office of Diversion and Re-entry to provide housing and Intensive Case Management Services (ICMS) to persons being released from jail and experiencing homelessness. Clients are linked to the ODR program while they are in jail and prior to their release. Once released, the ODR team assists the client with obtaining interim shelter and eventually permanent supportive housing in the community.
Clients are linked to an ODR Case Manager who provides intensive case management and clinical services while employing a trauma-informed care and harm reduction approach to a diverse group of Clients with complex trauma facing medical, mental health, and substance use barriers. Clients remain in the program for as long as they require subsidized housing. For many Clients this may mean their entire lifetime.
The Program Manager is responsible for supporting the Senior Program Manager in the daily oversite of Project-based ODR Teams as well as regular coordination with the DHS ODR Staff, FSP Providers, Probation Officers, Court Liaisons, Judge and various interim housing sites. This includes assistance with Client crisis management, coordination of services and administrative duties.
Essential Duties and Responsibilities
1. Provide administrative supervision to Bachelor Level Case Managers and Masters Level Clinical Case Managers and nursing staff.
2. Support screening of new Clients referred to Project-based Housing units, provides assignment to Case Manager for assessment, and coordinates submission of intake and application paperwork.
3. Responsible for coordination of Clients' transition from interim housing along with transfer of any associated services such as psychiatry, substance use or mental health care treatment, medication management, etc.
4. Attend and/or oversee Case Management staff attendance of court hearings with Clients to advocate for appropriate clinical recommendations on behalf of Clients.
5. Oversee submission of court progress reports which includes gathering information from multi-disciplinary team, reviewing for errors, and submitting final version by court deadline.
6. Act as primary liaison between other ODR provider sites including various interim housing sites which may include emergency shelters, substance use treatment facilities, and board and cares.
7. Collaborate with the ODR Psychiatry and Clinical Staff, Medical Providers, FSP Providers, Program Officers, Judges, and Community Partners to develop creative interventions focused on improving the safety and well-being of our most marginalized Clients.
8. Respond to emergency calls on a 24-hour basis with support from Project-based Housing Leadership including Senior Program Managers, Assistant Directors, and Directors and Clinical Supervisor.
9. Ensure all documentation, charting and data collection is complete, timely and accurate through on-going audits of electronic data bases and chart reviews.
10. Review Case Managers' case notes, assessments, and care plans on weekly and monthly basis.
11. Provide assistance with hiring and staffing Project-based Housing ODR team and ensure staff are adequately trained and abide by all policies and procedures.
12. Ensure Case Managers are linking Clients to appropriate services including FSP, other mental health resources, substance use resources, medical, vocational supports, and referrals/applications to all eligible benefits and entitlements.
13. Support the creation and operations of a medication management program on-site with the coordination and guidance of medical nursing staff, as available.
14. Participate in regularly scheduled calls and meetings with ODR / DHS partners.
15. Facilitate weekly team meetings and case conferences with on-site Project-based ODR Case Management staff.
16. Facilitate weekly retention meetings with Property Management and Housing Development Partners with ODR and Brilliant Corners participation.
Qualifications
1. Bachelors' degree.
2. Minimum of two years' full-time experience working with the homeless population or severe and persistent mental illness.
3. Two years' supervisory experience
4. Experience working with the criminal justice population, preferred.\
5. Able to provide direct supervision and management of assigned staff
6. Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers
7. Current, valid California Driver's with an acceptable driving record
8. Able to be on-call 24/7 with support from ODR Clinical Supervisor and ODR Program Director
Preferred Qualifications
1. Master's degree.
2. Minimum of two years' full-time experience working with the homeless population or severe and persistent mental illness.
3. Two years' supervisory experience
4. Experience working with the criminal justice population, preferred.\
5. Able to provide direct supervision and management of assigned staff
6. Able to work in a high tolerance Harm Reduction model with clients who have multiple barriers
7. Current, valid California Driver's with an acceptable driving record
8. Able to be on-call 24/7 with support from ODR Clinical Supervisor and ODR Program Director
Work Environment
1. Field ( may need to travel) and indoor office environment
2. On occasion walk or drive to different local sites
3. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
4. Will necessitate working in busy and loud environments
5. Will be exposed to elements like cold, heat, dust, noise and odor
6. May need to bend, stoop, twist , and sit throughout the day
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job basedon job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b) & Matching
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts
Other details
• Pay Type Salary
• Min Hiring Rate $67,500.00
• Max Hiring Rate $67,500.00
• Travel Required Yes
• Required Education Bachelor's Degree
Apply Now Show more details...
via LinkedIn
posted_at: 26 days agoschedule_type: Full-timework_from_home: 1
Job Title: Clinical Program Manager, Downtown LA (Partial-Remote)
Dept: Mental Health Services...
Supervision: Case Managers and Clinicians
Status: Exempt
Location: Wellness Center 345 S. San Pedro St Los Angeles, CA 90013
Setting: Hybrid
Schedule: Monday-Friday 8am-4:30pm
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc.
Program Manager
The FSP Program Manager will oversee the FSP program
Job Title: Clinical Program Manager, Downtown LA (Partial-Remote)
Dept: Mental Health Services...
Supervision: Case Managers and Clinicians
Status: Exempt
Location: Wellness Center 345 S. San Pedro St Los Angeles, CA 90013
Setting: Hybrid
Schedule: Monday-Friday 8am-4:30pm
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc.
Program Manager
The FSP Program Manager will oversee the FSP program for adults. In addition, the Program Manager will monitor and ensure that FSP provides high-quality services that meet or exceed required contract, funder, and agency standards. The Program Manager will also provide clinical supervision for direct practice clinicians. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.
Essential Duties & Responsibilities
• In collaboration with supervisor, monitor all administrative aspects of agency’s Department of Mental Health (DMH) contracted FSP program and contract, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner.
• Complete required reporting to funders as outlined by contract requirements
• Ensure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current in agency records and electronic data
• Provide individual and group clinical supervision for clinicians and document according to Board of Behavioral Sciences or Board of Psychology standards
• Provide individual and team supervision, support, and performance evaluations for all assigned staff
• Assist in recruitment, selection, training, supervision, and evaluation of direct service staff
• Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts
• Ensure adherence to funding source contract and performance standards
• Maintain a current, thorough knowledge of community resources and utilize these to provide services to clients
• Effectively represent agency at funding partner or collabrative meetings
Qualifications
• Valid and current California Licensed Clinical Social Worker, Licensed Marriage Family Therapist or Licensed Clinical Psychologist in good standing with licensing board
• Required certification and two years’ full-time, post-graduate experience providing supervision to treatment teams, interns, and/or ASWs and AMFTs
• Outstanding clinical review skills
• Strong training, project management, and team-building skills
• Able to behave with sensitivity, tact, politeness and responsiveness with staff and clients
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills
• Knowledge of trauma informed services, housing first and harm reduction methodologies
• Experience providing administrative and clinical supervision
• Experience working with people living with mental illness and/or substance abuse
• Contract and quality assurance experience
• Proficient in Microsoft Word, Outlook, Excel, PowerPoint, and database applications
WORK ENVIRONMENT
• Combination of field and office environment
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist, and sit throughout the day
Responsibilities Common To All Agency Employees
• Maintain a safe work environemt and confidentiality at all times
• Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
• Organize and prioritize multiple activities to meet all external and internal deadlines
• Maintain a professional demeanor that reflects positively on the agency
• Demonstrate respect and courtesy toward others
• Able to thrive in a work enviornment emphasizing teamwork and collaboration
• Respond in a timely manner in all aspects of communication
• Work with minimum supervision
• Perform other duties as assigned
Apply Now Show more details...
Dept: Mental Health Services...
Supervision: Case Managers and Clinicians
Status: Exempt
Location: Wellness Center 345 S. San Pedro St Los Angeles, CA 90013
Setting: Hybrid
Schedule: Monday-Friday 8am-4:30pm
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc.
Program Manager
The FSP Program Manager will oversee the FSP program for adults. In addition, the Program Manager will monitor and ensure that FSP provides high-quality services that meet or exceed required contract, funder, and agency standards. The Program Manager will also provide clinical supervision for direct practice clinicians. This position is responsible for maintaining the efficiency of operations while fostering teamwork among staff and across departments and programs.
Essential Duties & Responsibilities
• In collaboration with supervisor, monitor all administrative aspects of agency’s Department of Mental Health (DMH) contracted FSP program and contract, including billing and contract maximization in compliance with contract goals and outcomes in a timely manner.
• Complete required reporting to funders as outlined by contract requirements
• Ensure all clinical and mental health staff documentation and data collection is complete, timely, accurate, and current in agency records and electronic data
• Provide individual and group clinical supervision for clinicians and document according to Board of Behavioral Sciences or Board of Psychology standards
• Provide individual and team supervision, support, and performance evaluations for all assigned staff
• Assist in recruitment, selection, training, supervision, and evaluation of direct service staff
• Collaborate with Quality Assurance to ensure proper staff orientation, training and audit preparedness for all clinical and mental health contracts
• Ensure adherence to funding source contract and performance standards
• Maintain a current, thorough knowledge of community resources and utilize these to provide services to clients
• Effectively represent agency at funding partner or collabrative meetings
Qualifications
• Valid and current California Licensed Clinical Social Worker, Licensed Marriage Family Therapist or Licensed Clinical Psychologist in good standing with licensing board
• Required certification and two years’ full-time, post-graduate experience providing supervision to treatment teams, interns, and/or ASWs and AMFTs
• Outstanding clinical review skills
• Strong training, project management, and team-building skills
• Able to behave with sensitivity, tact, politeness and responsiveness with staff and clients
• Detail oriented with excellent time management, organizational, written, verbal, interpersonal, presentation, and computer skills
• Knowledge of trauma informed services, housing first and harm reduction methodologies
• Experience providing administrative and clinical supervision
• Experience working with people living with mental illness and/or substance abuse
• Contract and quality assurance experience
• Proficient in Microsoft Word, Outlook, Excel, PowerPoint, and database applications
WORK ENVIRONMENT
• Combination of field and office environment
• Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
• On occasion walk or drive to different local sites
• Will necessitate working in busy and loud environments
• Will be exposed to elements like cold, heat, dust, noise and odor
• May need to bend, stoop, twist, and sit throughout the day
Responsibilities Common To All Agency Employees
• Maintain a safe work environemt and confidentiality at all times
• Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
• Organize and prioritize multiple activities to meet all external and internal deadlines
• Maintain a professional demeanor that reflects positively on the agency
• Demonstrate respect and courtesy toward others
• Able to thrive in a work enviornment emphasizing teamwork and collaboration
• Respond in a timely manner in all aspects of communication
• Work with minimum supervision
• Perform other duties as assigned
Apply Now Show more details...
via ZipRecruiter
posted_at: 5 days agoschedule_type: Full-time
Case Manager, Problem Solving Hospital Liaison - DTLA
Los Angeles, CA, USA Req #10794...
Tuesday, December 19, 2023
Title: Case Manager, Problem Solving Hospital Liaison - SPA 4
Hours: Monday - Friday 8:00AM to 4:30PM
Status: Full-Time, Non-Exempt (Hourly), Non-Management
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc.
SUMMARY
The Coordinated Entry System (CES) Problem Solving Hospital Liaison
Case Manager, Problem Solving Hospital Liaison - DTLA
Los Angeles, CA, USA Req #10794...
Tuesday, December 19, 2023
Title: Case Manager, Problem Solving Hospital Liaison - SPA 4
Hours: Monday - Friday 8:00AM to 4:30PM
Status: Full-Time, Non-Exempt (Hourly), Non-Management
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc.
SUMMARY
The Coordinated Entry System (CES) Problem Solving Hospital Liaison program is a short-term housing intervention that seeks to assist participants to maintain their current housing or identify an immediate and safe housing alternative within their own network of family, friends and social supports. The Problem Solving Hospital Liaison receives referrals from the local hospital system, and works with participants to divert them from entering or returning to the homeless shelter system or streets. The Hospital Liaison secures and stabilizes participants in housing via linkages to services that include but are not limited to legal services, one time financial assistance, and housing related support services. Problem Solving also ensures that those households who do not have alternative housing options are quickly connected to existing emergency or crisis housing services to ensure their immediate health and safety needs are met.
ESSENTIAL DUTIES & RESPONSIBILITIES
1. Assess housing barriers of participants who are exiting the hospital system and are unstably housed and at-risk of homelessness to determine housing and service needs
2. Request and coordinate Problem Solving Assistance funds with our funder (LAHSA) to ensure client financial needs are being met.
3. Develop housing procurement, financial, and self-sufficiency case management plan with participants. This will include an intake interview/assessment to determine household needs, goals, and eligibility.4. Immediately enter data collected into specific Homeless Management Information System (HMIS) Problem Solving tool, following completion of intake/assessment
5. Provide advocacy with landlords on the household's behalf to develop a workable plan to maintain housing.
6. Maintain a caseload of a minimum of 25 individuals and maintain weekly case notes in HMIS
7. Mediation and dispute resolution with previous/ current landlord, friends or family. Works in conjunction with legal service entities to facilitate the work flow between case management and legal service support.
8. Linkage to credit counseling and other services necessary to assist program participants with critical skills related to budgeting, managing money, accessing a free personal credit report, and resolving personal credit problems.
9. Provide reunification or relocation services and support.
10. Document all services identified and provided, referrals made, and transportation provided.
11. Ensure that data is accurate to ensure the integrity of the information in order to create reports and build narratives around the success of the program.
12. Advocates for and actively assists individuals in obtaining services (e.g. benefits, housing referrals, financial assistance, home based services, training, medical services, mentoring and socialization).
13. Use automated technology including HMIS and hard copy files to maintain, update, and report on case data, goal attainment, and outcomes in a timely manner
14. Complete chart for clients who obtain financial assistance through this program, including eligibility documentation as well as the program agreements completed.
15. Successfully collaborate with the assigned hospitals in service planning area 4 (Metro LA) and 5 (West LA) to improve the quality of referrals, communication, rapport building and overall success of the program.
16. Perform other duties as assigned.
QUALIFICATIONS
1. Bachelor's degree in related field (Social Work, Community Organizing, or other Human Services) and two years' full-time experience working with the homeless, preferably those living with mental illness and / or substance addictions; or an equivalent combination of education and experience
2. Knowledge of homeless social service providers and Coordinated Entry System
3. Able to communicate and interact with subcontractors, housing providers and community partners in a culturally competent manner
4. Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
5. Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment
6. Able to work effectively with a wide range of constituencies
Preferred Qualifications
1. Bilingual (English/Spanish)
WORK ENVIRONMENT
1. Combination of field and office environment
2. Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
3. On occasion walk or drive to different local sites
4. Will necessitate working in busy and loud environments
5. Will be exposed to elements like cold, heat, dust, noise and odor
6. May need to bend, stoop, twist, and sit throughout the day
RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES
1. Maintain a safe work environment and confidentiality at all times
2. Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
3. Organize and prioritize multiple activities to meet all external and internal deadlines
4. Maintain professional demeanor that reflects positively on the agency
5. Demonstrate respect and courtesy toward others
6. Able to thrive in a work environment emphasizing teamwork and collaboration
7. Respond in a timely manner in all aspects of communication
8. Work with minimal supervision
9. Perform other duties as assigned
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b)
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts
Other details
• Pay Type Hourly
• Min Hiring Rate $23.08
• Max Hiring Rate $23.08
• Travel Required No
• Required Education Bachelor's Degree
Apply Now Show more details...
Los Angeles, CA, USA Req #10794...
Tuesday, December 19, 2023
Title: Case Manager, Problem Solving Hospital Liaison - SPA 4
Hours: Monday - Friday 8:00AM to 4:30PM
Status: Full-Time, Non-Exempt (Hourly), Non-Management
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc.
SUMMARY
The Coordinated Entry System (CES) Problem Solving Hospital Liaison program is a short-term housing intervention that seeks to assist participants to maintain their current housing or identify an immediate and safe housing alternative within their own network of family, friends and social supports. The Problem Solving Hospital Liaison receives referrals from the local hospital system, and works with participants to divert them from entering or returning to the homeless shelter system or streets. The Hospital Liaison secures and stabilizes participants in housing via linkages to services that include but are not limited to legal services, one time financial assistance, and housing related support services. Problem Solving also ensures that those households who do not have alternative housing options are quickly connected to existing emergency or crisis housing services to ensure their immediate health and safety needs are met.
ESSENTIAL DUTIES & RESPONSIBILITIES
1. Assess housing barriers of participants who are exiting the hospital system and are unstably housed and at-risk of homelessness to determine housing and service needs
2. Request and coordinate Problem Solving Assistance funds with our funder (LAHSA) to ensure client financial needs are being met.
3. Develop housing procurement, financial, and self-sufficiency case management plan with participants. This will include an intake interview/assessment to determine household needs, goals, and eligibility.4. Immediately enter data collected into specific Homeless Management Information System (HMIS) Problem Solving tool, following completion of intake/assessment
5. Provide advocacy with landlords on the household's behalf to develop a workable plan to maintain housing.
6. Maintain a caseload of a minimum of 25 individuals and maintain weekly case notes in HMIS
7. Mediation and dispute resolution with previous/ current landlord, friends or family. Works in conjunction with legal service entities to facilitate the work flow between case management and legal service support.
8. Linkage to credit counseling and other services necessary to assist program participants with critical skills related to budgeting, managing money, accessing a free personal credit report, and resolving personal credit problems.
9. Provide reunification or relocation services and support.
10. Document all services identified and provided, referrals made, and transportation provided.
11. Ensure that data is accurate to ensure the integrity of the information in order to create reports and build narratives around the success of the program.
12. Advocates for and actively assists individuals in obtaining services (e.g. benefits, housing referrals, financial assistance, home based services, training, medical services, mentoring and socialization).
13. Use automated technology including HMIS and hard copy files to maintain, update, and report on case data, goal attainment, and outcomes in a timely manner
14. Complete chart for clients who obtain financial assistance through this program, including eligibility documentation as well as the program agreements completed.
15. Successfully collaborate with the assigned hospitals in service planning area 4 (Metro LA) and 5 (West LA) to improve the quality of referrals, communication, rapport building and overall success of the program.
16. Perform other duties as assigned.
QUALIFICATIONS
1. Bachelor's degree in related field (Social Work, Community Organizing, or other Human Services) and two years' full-time experience working with the homeless, preferably those living with mental illness and / or substance addictions; or an equivalent combination of education and experience
2. Knowledge of homeless social service providers and Coordinated Entry System
3. Able to communicate and interact with subcontractors, housing providers and community partners in a culturally competent manner
4. Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
5. Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment
6. Able to work effectively with a wide range of constituencies
Preferred Qualifications
1. Bilingual (English/Spanish)
WORK ENVIRONMENT
1. Combination of field and office environment
2. Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
3. On occasion walk or drive to different local sites
4. Will necessitate working in busy and loud environments
5. Will be exposed to elements like cold, heat, dust, noise and odor
6. May need to bend, stoop, twist, and sit throughout the day
RESPONSIBILITIES COMMON TO ALL AGENCY EMPLOYEES
1. Maintain a safe work environment and confidentiality at all times
2. Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
3. Organize and prioritize multiple activities to meet all external and internal deadlines
4. Maintain professional demeanor that reflects positively on the agency
5. Demonstrate respect and courtesy toward others
6. Able to thrive in a work environment emphasizing teamwork and collaboration
7. Respond in a timely manner in all aspects of communication
8. Work with minimal supervision
9. Perform other duties as assigned
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry, marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County's largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care - including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing - tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern's model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
Medical Insurance
Vision Insurance
Dental Insurance
Retirement Planning (403b)
Paid Holidays
Paid Vacation Days
Paid Sick Days
Employee Assistance Plans (EAP)
TELUS Health
Flexible Spending Account (FSA)
Basic Life / Accidental Death & Dismemberment (AD&D)
Voluntary Short- and Long-Term Disability
Voluntary Pet Insurance
Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
The People Concern University & Certificates
Corporate Discounts
Other details
• Pay Type Hourly
• Min Hiring Rate $23.08
• Max Hiring Rate $23.08
• Travel Required No
• Required Education Bachelor's Degree
Apply Now Show more details...
via LinkedIn
schedule_type: Full-time
Thank you for your interest in career opportunities at Central City Concern!
Since 1979, the Portland Community has trusted Central City Concern (CCC) to help people create meaningful, long-term change. Every year, we serve more than 13,000 people experiencing, or at risk-of, homelessness with affordable and supportive housing, person-centered health care, addiction recovery and employment... assistance. By providing health care, housing and jobs,
Thank you for your interest in career opportunities at Central City Concern!
Since 1979, the Portland Community has trusted Central City Concern (CCC) to help people create meaningful, long-term change. Every year, we serve more than 13,000 people experiencing, or at risk-of, homelessness with affordable and supportive housing, person-centered health care, addiction recovery and employment... assistance. By providing health care, housing and jobs, CCC is ending homelessness in Portland and helping people achieve their highest potential.
Now Hiring: Join Central City Concern as a Clinic Support Specialist
Location: Downtown Portland (Old Town Clinic & Old Town Recovery Center)
Schedule: Full-Time; Monday - Friday (8:00am - 5:00pm)
Summary
This position provides administrative, clerical, project and office support to the management team of health services. Seamless support of the management teams ensures efficiency, quality and productivity of clinic management processes.
Essential Duties And Responsibilities
• Work as a member of the Health Services multi-disciplinary team to deliver comprehensive, client centered and trauma informed integrated
• Actively participate in the integration of services at their assigned locations and identify new opportunities to improve collaboration between and within service lines and care teams while carefully following information-sharing
• Proactively identify opportunities for improvement within the assigned location’s workflows and Participate in review of Key Performance Indicators; review and contribute to continuous improvement opportunities and plans.
• Build understanding of and appreciation for diversity among clients and support their connection to culturally responsive and culturally specific services as
• Arranges meetings and events as directed, including securing location, arranging and setting up of necessary equipment and supplies, notifying participants, creating agenda, keeping minutes, and completing other reports as
• Manages conference room schedules and
• Project manage special event coordination for the center which may include staff appreciation, celebrations, CCC extravaganza and
• Assist management to fulfill grants and contracts management and reporting requirements as
• Assist management to reconcile time cards, credit card approvals, payment approvals, and other daily
• Completes accounts payable coding for center
• Onboarding and De-boarding of staff. Organizes appropriate orientation schedule, trainings and equipment (e.g. phones, fobs, keys, signature stamps and ) for all new center employees, Residents & students. Ensures schedule matches training times. Provides overview of HRIS technology and ShoreTel.
• Works with CCC Volunteer Coordinator by orienting new volunteers to the center, providing tours and orienting to Manages monthly recording and submittal of hours.
• Completes a variety of computer-based tasks related to documentation in the appropriate Examples include but are not limited to: typing correspondence, memos, and reports; organizational and filing systems; completing applications; data entry; registration and billing; creating charts, graphs, and reports (such as daily ER, weekly appointment & monthly referral & third next available reports).
• Works with the EHR team on coordination and creation of provider transition letters and other health outreach letters to
• Assist with clinical outreach to patients as needed by reviewing patient information within the chart and placing a phone call to the
• Completes administrative duties related to travel, training, timekeeping, license renewals, subscriptions, dues and other appropriate administrative
• Responsible for ensuring that all business and appointment cards are up-to-date, accurate and ordered as Keeping standard clinic forms/cards/information stocked.
• Coordinates and tracks expenditures for clinician and other continuing medical
• Maintains the home page of assigned locations, staff contact lists and rosters, as
• Creates signage and promotional material for clinic as needed, including brochures and
• Serves as backup for the Scheduling Specialist in terms of managing Centricity scheduling templates, blocks and time-off requests for staff and
• Tracks, collates and delivers weekly Controlled Substance Review Committee referrals, if
• Provide support to ensure on call schedules are provided to the medical answering services and
• Serves as backup for the Intake Specialist, meeting 1:1 with patients registering for center This includes welcoming them, reviewing clinic policies, verifying insurances and sliding fee scales, assisting with paperwork, documenting the visit into EMR, assigning to a care team and scheduling their initial appointment with provider.
• Assist with distribution of pay checks, assist staff with enrolling or opting out of direct deposit and
• Receive internal and external customers to the clinic in a friendly, professional and courteous
• Personally responds to non-technical/non-clinical questions regarding the teams and
• Makes suggestions for strategies that would improve the administrative processes within the team, department, and/or assigned
• Attends all mandatory CCC trainings and meetings in a timely
• Monitors waiting room, providing information to patients and makes confirmation calls if short reception staff when
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their
• Performs other duties as assigned.
Skills And Abilities
• Ability to consider the impacts and outcomes for underserved communities during decision- making
• Ability to consider impacts of systems of oppression, structural racism, and individual bias on client
• Ability to communicate clearly, concisely and courteously, both orally and in writing, with the general public, clients, patients, medical personnel and co-workers.
• Excellent computer skills and high proficiency in Microsoft Office
• Excellent organizational and problem-solving
• Works well with frequent changes in a busy
• Ability to be flexible to a degree on shift
• Ability to multi-task.
• Ability to work effectively as part of a
• Sound decision-making skills and excellent professional judgment, including ability to handle sensitive and confidential information on a daily and ongoing basis
• Ability to manage time and meet
• Ability to maintain accurate records and necessary
• Ability to maintain highest standards of confidentiality with regard to patient/client
• Ability to learn and apply training
• Experience with office machines (FAX, photocopier, phone systems, and lamination)
• Ability to work in an environment in a busy ambulatory setting where clients may be hostile or abusive
Minimum Qualifications (required)
• Note: In order to be granted formal consideration for the Clinic Support Specialist position, please ensure you possess the following required experience/skills***
• Required: GED or High School diploma.
• Required: Must have at least two (2) years administrative support experience in a medical/clinical or social service setting
• Required: Excellent computer skills and high proficiency in Microsoft Office
• Required: Must be able to type 35 words/minute (WPM)
Preferred Qualifications
• Note: Top candidates may also possess the following experience/skills***
• Bilingual (Spanish).
Additional Considerations
• Current CPR certification prior to start.
• Must be able to work efficiently in a very fast-paced environment
• Must have a high tolerance for ambiguity
• Ability to adhere to Central City Concern’s drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Ace of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must generally have the ability to walk, bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects, and climb stairs with reasonable or no
• Must pass a pre-employment drug screen, TB test, and background This includes clearance by the DHS Background Check Unit.
• Must adhere to agency’s non-discrimination
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity
BENEFITS At CCC
Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package to include base wages, medical, dental, vision and voluntary plans. Central City Concern also takes employees’ financial wellness into consideration and provides a rich retirement match. In the spirit of inclusivity, we celebrate 11 holidays and have a generous paid time off (PTO) plan.
• Generous paid time off plan beginning at 4 weeks (of accrued time) per year at the time of hire. Accrual increases with longevity.
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• 11 paid Holidays + 2 Personal Holidays to be used at the employee’s discretion.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short Term Disability, AND Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.
Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions Show more details...
Since 1979, the Portland Community has trusted Central City Concern (CCC) to help people create meaningful, long-term change. Every year, we serve more than 13,000 people experiencing, or at risk-of, homelessness with affordable and supportive housing, person-centered health care, addiction recovery and employment... assistance. By providing health care, housing and jobs, CCC is ending homelessness in Portland and helping people achieve their highest potential.
Now Hiring: Join Central City Concern as a Clinic Support Specialist
Location: Downtown Portland (Old Town Clinic & Old Town Recovery Center)
Schedule: Full-Time; Monday - Friday (8:00am - 5:00pm)
Summary
This position provides administrative, clerical, project and office support to the management team of health services. Seamless support of the management teams ensures efficiency, quality and productivity of clinic management processes.
Essential Duties And Responsibilities
• Work as a member of the Health Services multi-disciplinary team to deliver comprehensive, client centered and trauma informed integrated
• Actively participate in the integration of services at their assigned locations and identify new opportunities to improve collaboration between and within service lines and care teams while carefully following information-sharing
• Proactively identify opportunities for improvement within the assigned location’s workflows and Participate in review of Key Performance Indicators; review and contribute to continuous improvement opportunities and plans.
• Build understanding of and appreciation for diversity among clients and support their connection to culturally responsive and culturally specific services as
• Arranges meetings and events as directed, including securing location, arranging and setting up of necessary equipment and supplies, notifying participants, creating agenda, keeping minutes, and completing other reports as
• Manages conference room schedules and
• Project manage special event coordination for the center which may include staff appreciation, celebrations, CCC extravaganza and
• Assist management to fulfill grants and contracts management and reporting requirements as
• Assist management to reconcile time cards, credit card approvals, payment approvals, and other daily
• Completes accounts payable coding for center
• Onboarding and De-boarding of staff. Organizes appropriate orientation schedule, trainings and equipment (e.g. phones, fobs, keys, signature stamps and ) for all new center employees, Residents & students. Ensures schedule matches training times. Provides overview of HRIS technology and ShoreTel.
• Works with CCC Volunteer Coordinator by orienting new volunteers to the center, providing tours and orienting to Manages monthly recording and submittal of hours.
• Completes a variety of computer-based tasks related to documentation in the appropriate Examples include but are not limited to: typing correspondence, memos, and reports; organizational and filing systems; completing applications; data entry; registration and billing; creating charts, graphs, and reports (such as daily ER, weekly appointment & monthly referral & third next available reports).
• Works with the EHR team on coordination and creation of provider transition letters and other health outreach letters to
• Assist with clinical outreach to patients as needed by reviewing patient information within the chart and placing a phone call to the
• Completes administrative duties related to travel, training, timekeeping, license renewals, subscriptions, dues and other appropriate administrative
• Responsible for ensuring that all business and appointment cards are up-to-date, accurate and ordered as Keeping standard clinic forms/cards/information stocked.
• Coordinates and tracks expenditures for clinician and other continuing medical
• Maintains the home page of assigned locations, staff contact lists and rosters, as
• Creates signage and promotional material for clinic as needed, including brochures and
• Serves as backup for the Scheduling Specialist in terms of managing Centricity scheduling templates, blocks and time-off requests for staff and
• Tracks, collates and delivers weekly Controlled Substance Review Committee referrals, if
• Provide support to ensure on call schedules are provided to the medical answering services and
• Serves as backup for the Intake Specialist, meeting 1:1 with patients registering for center This includes welcoming them, reviewing clinic policies, verifying insurances and sliding fee scales, assisting with paperwork, documenting the visit into EMR, assigning to a care team and scheduling their initial appointment with provider.
• Assist with distribution of pay checks, assist staff with enrolling or opting out of direct deposit and
• Receive internal and external customers to the clinic in a friendly, professional and courteous
• Personally responds to non-technical/non-clinical questions regarding the teams and
• Makes suggestions for strategies that would improve the administrative processes within the team, department, and/or assigned
• Attends all mandatory CCC trainings and meetings in a timely
• Monitors waiting room, providing information to patients and makes confirmation calls if short reception staff when
• Adhere to all state and federal privacy regulations, including HIPAA and 42 CFR Part 2, and to CCC policies and agreements regarding confidentiality, privacy, and security. Support compliance with all privacy and security requirements pursuant to community partners’ and outside providers’ patient confidentiality agreements, including privacy and security requirements for EMR access. This includes immediately reporting any breach of protected health information or personal identification information of any person receiving CCC services by CCC or an outside provider to the CCC Compliance Department, as well as to your supervisor or their
• Performs other duties as assigned.
Skills And Abilities
• Ability to consider the impacts and outcomes for underserved communities during decision- making
• Ability to consider impacts of systems of oppression, structural racism, and individual bias on client
• Ability to communicate clearly, concisely and courteously, both orally and in writing, with the general public, clients, patients, medical personnel and co-workers.
• Excellent computer skills and high proficiency in Microsoft Office
• Excellent organizational and problem-solving
• Works well with frequent changes in a busy
• Ability to be flexible to a degree on shift
• Ability to multi-task.
• Ability to work effectively as part of a
• Sound decision-making skills and excellent professional judgment, including ability to handle sensitive and confidential information on a daily and ongoing basis
• Ability to manage time and meet
• Ability to maintain accurate records and necessary
• Ability to maintain highest standards of confidentiality with regard to patient/client
• Ability to learn and apply training
• Experience with office machines (FAX, photocopier, phone systems, and lamination)
• Ability to work in an environment in a busy ambulatory setting where clients may be hostile or abusive
Minimum Qualifications (required)
• Note: In order to be granted formal consideration for the Clinic Support Specialist position, please ensure you possess the following required experience/skills***
• Required: GED or High School diploma.
• Required: Must have at least two (2) years administrative support experience in a medical/clinical or social service setting
• Required: Excellent computer skills and high proficiency in Microsoft Office
• Required: Must be able to type 35 words/minute (WPM)
Preferred Qualifications
• Note: Top candidates may also possess the following experience/skills***
• Bilingual (Spanish).
Additional Considerations
• Current CPR certification prior to start.
• Must be able to work efficiently in a very fast-paced environment
• Must have a high tolerance for ambiguity
• Ability to adhere to Central City Concern’s drug-free workplace which encourages a safe, healthy and productive work environment and strictly complies with the Drug-Free Work Place Ace of 1988. An employee shall not, in the workplace, unlawfully manufacture, distribute, dispense, possess or use a controlled substance or alcohol.
• Must generally have the ability to walk, bend, stoop, kneel, squat, twist, reach, pull and lift heavy objects, and climb stairs with reasonable or no
• Must pass a pre-employment drug screen, TB test, and background This includes clearance by the DHS Background Check Unit.
• Must adhere to agency’s non-discrimination
• Ability to effectively interact with co-workers and clients with diverse ethnic backgrounds, religious views, political affiliation, cultural backgrounds, life-styles, and sexual orientations and treat each individual with respect and dignity
BENEFITS At CCC
Central City Concern offers incredible benefits to our employees. We offer an extensive total rewards package to include base wages, medical, dental, vision and voluntary plans. Central City Concern also takes employees’ financial wellness into consideration and provides a rich retirement match. In the spirit of inclusivity, we celebrate 11 holidays and have a generous paid time off (PTO) plan.
• Generous paid time off plan beginning at 4 weeks (of accrued time) per year at the time of hire. Accrual increases with longevity.
• Amazing 403(b) Retirement Savings plan with an employer match of 4.25% in your 1st year, 6% in the 2nd year, and 8% in your 3rd year!
• 11 paid Holidays + 2 Personal Holidays to be used at the employee’s discretion.
• Comprehensive Medical, Vision, and Dental insurance coverage.
• Employer Paid Life, Short Term Disability, AND Long-Term Disability Insurance!
• Sabbatical Program offering extended time off at years 7, 14, and 21.
Central City Concern is a second chance employer and complies with applicable laws regarding consideration of criminal background for employment purposes. Government regulations, contractual requirements, or the duties of this particular job may require CCC to conduct a background check and take appropriate action to address prior criminal convictions Show more details...
via New York State Job Bank - National Labor Exchange
schedule_type: Full-time
Employment Coordinator" />
Employment Coordinator" />
Show more details...
via GrabJobs
posted_at: 1 day agoschedule_type: Full-time and Part-timesalary: 13.85–16.92 an hour
We are looking to hire a confident Administrative Assistant to join our passionate team at CONCERN in Fleetwood, PA.
Growing your career as a Full-Time Administrative Assistant is an amazing opportunity to develop important skills.
If you are strong in planning, decision-making and have the right enthusiasm for the job, then apply for the position of Administrative Assistant at CONCERN... today!
Are you looking to encourage growth and promote positive,
We are looking to hire a confident Administrative Assistant to join our passionate team at CONCERN in Fleetwood, PA.
Growing your career as a Full-Time Administrative Assistant is an amazing opportunity to develop important skills.
If you are strong in planning, decision-making and have the right enthusiasm for the job, then apply for the position of Administrative Assistant at CONCERN... today!
Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve.
Our Fleetwood Outpatient office is searching for a part time administrative assistant to join our team of behavioral health professionals and partner with us in our mission to bring hope, offer opportunity, and inspire change.
The ideal candidate will have great attention to detail, enjoy working directly with consumers, and be ready to take on this important role in our daily operations. You will serve as an initial point of contact for our services ensuring that administrative duties, communications, scheduling, responding to consumer inquires, and managing special assignments for our Outpatient office setting are handled in a professional and timely manner.
What Do I Need?
Education and Experience
High school diploma or equivalent
AND
2 years of related clerical and/or behavioral health experience (preferred)
Other Requirements
• You will display solid customer service skills.
• You will have proficiency using a variety of office equipment and computer programs. You will have strong organizational skills with great attention to detail and ability to prioritize tasks.
• You will be able to demonstrate effective, clear verbal and written communication skills.
• You will have strong interpersonal skills to build relationships with all stakeholders. You will be both a team player and work well independently.
What Will I Do?
• You will be responsible for routine office tasks to include answering phones, data entry, copying, faxing, scanning, and opening/closing the office.
• You will be the first point of contact for clients handling intakes and scheduling of appointments foam-r psychiatrists and psychologists.
• You will verify client insurance eligibility.
• You will obtain prior authorizations through insurance companies for services as needed.
• You will maintain accurate and up-to-date information in the clients electronic medical records system.
• You will be responsible for routing office tasks to include answering phones, data entry, copying, faxing, scanning, and opening/closing the office.
• You will prepare and send a variety of letters.
• You will support supervisors with reconciliation of encounter forms, prepare doctor invoices, and complete a variety of reports.
Hours of Work
Varies depending on the needs of the office
What Will I Get?
Rate
$13.85/hr-$16.92/hr
• DOE*
Benefits
Birthday Holiday! (4 hours paid time off for part-time employees to celebrate YOU!)
401k
Employee Assistance Program (Resources for you and your family)
Employee Referral Program
What Happens Next?
After you apply, a member of the hiring team will review your qualifications and experience. If determined you are a good match, we will be in touch to schedule an interview.
EOE
Benefits of working as a Administrative Assistant in Fleetwood, PA:
● Company offers great benefits
● Continuous Learning Opportunities
● Generous Compensation
Original job Administrative Assistant - Positive Work Culture posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs Show more details...
Growing your career as a Full-Time Administrative Assistant is an amazing opportunity to develop important skills.
If you are strong in planning, decision-making and have the right enthusiasm for the job, then apply for the position of Administrative Assistant at CONCERN... today!
Are you looking to encourage growth and promote positive, healthy lives? CONCERN is a non-profit human services organization dedicated to providing child welfare, juvenile justice, and behavioral health services to children and their families. Since 1978, CONCERN has brought hope, offered opportunity, and inspired change in the communities that we serve.
Our Fleetwood Outpatient office is searching for a part time administrative assistant to join our team of behavioral health professionals and partner with us in our mission to bring hope, offer opportunity, and inspire change.
The ideal candidate will have great attention to detail, enjoy working directly with consumers, and be ready to take on this important role in our daily operations. You will serve as an initial point of contact for our services ensuring that administrative duties, communications, scheduling, responding to consumer inquires, and managing special assignments for our Outpatient office setting are handled in a professional and timely manner.
What Do I Need?
Education and Experience
High school diploma or equivalent
AND
2 years of related clerical and/or behavioral health experience (preferred)
Other Requirements
• You will display solid customer service skills.
• You will have proficiency using a variety of office equipment and computer programs. You will have strong organizational skills with great attention to detail and ability to prioritize tasks.
• You will be able to demonstrate effective, clear verbal and written communication skills.
• You will have strong interpersonal skills to build relationships with all stakeholders. You will be both a team player and work well independently.
What Will I Do?
• You will be responsible for routine office tasks to include answering phones, data entry, copying, faxing, scanning, and opening/closing the office.
• You will be the first point of contact for clients handling intakes and scheduling of appointments foam-r psychiatrists and psychologists.
• You will verify client insurance eligibility.
• You will obtain prior authorizations through insurance companies for services as needed.
• You will maintain accurate and up-to-date information in the clients electronic medical records system.
• You will be responsible for routing office tasks to include answering phones, data entry, copying, faxing, scanning, and opening/closing the office.
• You will prepare and send a variety of letters.
• You will support supervisors with reconciliation of encounter forms, prepare doctor invoices, and complete a variety of reports.
Hours of Work
Varies depending on the needs of the office
What Will I Get?
Rate
$13.85/hr-$16.92/hr
• DOE*
Benefits
Birthday Holiday! (4 hours paid time off for part-time employees to celebrate YOU!)
401k
Employee Assistance Program (Resources for you and your family)
Employee Referral Program
What Happens Next?
After you apply, a member of the hiring team will review your qualifications and experience. If determined you are a good match, we will be in touch to schedule an interview.
EOE
Benefits of working as a Administrative Assistant in Fleetwood, PA:
● Company offers great benefits
● Continuous Learning Opportunities
● Generous Compensation
Original job Administrative Assistant - Positive Work Culture posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs Show more details...
via Glassdoor
posted_at: 9 days agoschedule_type: Full-timesalary: 19 an hour
Title: Support Specialist
Reports to: Program Manager...
Schedule: Thursday-Monday 3pm-11:30pm
Location: Kensington 45244 32st West Lancaster Ca 93536
Status: Full-time, Non-Exempt (Hourly), Non-Management
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc
Summary
A support specialist will act as the first point-of-contact for all immediate client needs and requests such as phone use, linens,
Title: Support Specialist
Reports to: Program Manager...
Schedule: Thursday-Monday 3pm-11:30pm
Location: Kensington 45244 32st West Lancaster Ca 93536
Status: Full-time, Non-Exempt (Hourly), Non-Management
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc
Summary
A support specialist will act as the first point-of-contact for all immediate client needs and requests such as phone use, linens, water, laundry schedule, etc. They will respond to clients’ needs (in a trauma informed care scope) and assist with other tasks given to support the shelter and other staff members. A support specialist’s role is vital to the success and support of the client’s and the shelter itself.
Essential Duties and Responsibilities
· Act as the first point-of-contact for all immediate client needs and requests such as phone use, linens, water, etc.
· Monitor and oversee the floor including communal areas, patios, bathrooms, dorms and showers, ensuring program guidelines are upheld and that the physical site is well-maintained and safe, including general cleaning duties
· Be visible on the floor at all times and actively engage and welcome clients
· Conduct regular, thorough walk-throughs of the facility
· Create a supportive environment to ensure client progress towards stability
· Attend relevant staff meetings, trainings and retreats as scheduled
· Oversee client cubicle/bed area maintenance in a trauma-informed manner
· Facilitate a client engagement activities, such as groups or other activities
· Complete incident reports, update shift logs, and document in HMIS, as needed and email relevant documents/updates before the end of each shift
· Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care
· Intervene during crises to actively de-escalate situations, with client and staff safety in mind, using non-violent communications skills
· Work as part of a team to provide comprehensive, integrated care to individuals experiencing homelessness, mental illness, and substance addiction
· Communicate effectively, and in a timely manner, with management, peers, and clients
· Maintain client confidentiality at all times, while following agency, state, and HIPAA laws
· Other duties as assigned
Qualifications/Requirements:
· High school/GED degree
· Minimum one (1) year experience in related work
· Possess effective customer service skills and the ability to handle difficult situations
· Ability to work independently and think critically
· Ability to communicate in a language other than English strongly preferred but not required
· Ability to act in a professional manner regardless of circumstances
· Commitment to improving the community through empowerment and dignity
· Familiarity with non-violent crisis intervention
· Familiarity with issues faced by population served
· Ability to self-motivate and to appropriately organize and motivate others
· Computer literate; able to use computerized database system for information management
· Ability to work as a team member
· Able to obtain and maintain Food Handlers, CPR and first aid certification
· Demonstrate an ability to take initiative towards continued professional development
Work Environment
· Ability to lift 10 pounds
· Ability to work in all types of weather environments
· Ability to work with Persons Experiencing Homelessness (PEH)
Responsibilities Common to All Agency Employees
· Maintain a safe work environment and confidentiality at all times
· Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
· Organize and prioritize multiple activities to meet all external and internal deadlines
· Maintain professional demeanor that reflects positively on the agency
· Demonstrate respect and courtesy toward others
· Able to thrive in a work environment emphasizing teamwork and collaboration
· Respond in a timely manner in all aspects of communication
· Work with minimum supervision
· Perform other duties as assigned
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry,
marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
· Retirement Planning (403b)
· Paid Vacation Days
· Paid Sick Days
· Employee Assistance Plans (EAP)
· Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
· The People Concern University & Certificates
· Corporate Discounts
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Experience level:
• 1 year
Shift:
• Day shift
• Evening shift
• Night shift
Work setting:
• In-person
People with a criminal record are encouraged to apply
Ability to Relocate:
• Lancaster, CA: Relocate before starting work (Required)
Work Location: In person Show more details...
Reports to: Program Manager...
Schedule: Thursday-Monday 3pm-11:30pm
Location: Kensington 45244 32st West Lancaster Ca 93536
Status: Full-time, Non-Exempt (Hourly), Non-Management
Benefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistant Program (EAP), etc
Summary
A support specialist will act as the first point-of-contact for all immediate client needs and requests such as phone use, linens, water, laundry schedule, etc. They will respond to clients’ needs (in a trauma informed care scope) and assist with other tasks given to support the shelter and other staff members. A support specialist’s role is vital to the success and support of the client’s and the shelter itself.
Essential Duties and Responsibilities
· Act as the first point-of-contact for all immediate client needs and requests such as phone use, linens, water, etc.
· Monitor and oversee the floor including communal areas, patios, bathrooms, dorms and showers, ensuring program guidelines are upheld and that the physical site is well-maintained and safe, including general cleaning duties
· Be visible on the floor at all times and actively engage and welcome clients
· Conduct regular, thorough walk-throughs of the facility
· Create a supportive environment to ensure client progress towards stability
· Attend relevant staff meetings, trainings and retreats as scheduled
· Oversee client cubicle/bed area maintenance in a trauma-informed manner
· Facilitate a client engagement activities, such as groups or other activities
· Complete incident reports, update shift logs, and document in HMIS, as needed and email relevant documents/updates before the end of each shift
· Develop effective, trusting relationships with clients and use a client-centered approach that includes motivational interviewing, harm reduction, and trauma-informed care
· Intervene during crises to actively de-escalate situations, with client and staff safety in mind, using non-violent communications skills
· Work as part of a team to provide comprehensive, integrated care to individuals experiencing homelessness, mental illness, and substance addiction
· Communicate effectively, and in a timely manner, with management, peers, and clients
· Maintain client confidentiality at all times, while following agency, state, and HIPAA laws
· Other duties as assigned
Qualifications/Requirements:
· High school/GED degree
· Minimum one (1) year experience in related work
· Possess effective customer service skills and the ability to handle difficult situations
· Ability to work independently and think critically
· Ability to communicate in a language other than English strongly preferred but not required
· Ability to act in a professional manner regardless of circumstances
· Commitment to improving the community through empowerment and dignity
· Familiarity with non-violent crisis intervention
· Familiarity with issues faced by population served
· Ability to self-motivate and to appropriately organize and motivate others
· Computer literate; able to use computerized database system for information management
· Ability to work as a team member
· Able to obtain and maintain Food Handlers, CPR and first aid certification
· Demonstrate an ability to take initiative towards continued professional development
Work Environment
· Ability to lift 10 pounds
· Ability to work in all types of weather environments
· Ability to work with Persons Experiencing Homelessness (PEH)
Responsibilities Common to All Agency Employees
· Maintain a safe work environment and confidentiality at all times
· Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
· Organize and prioritize multiple activities to meet all external and internal deadlines
· Maintain professional demeanor that reflects positively on the agency
· Demonstrate respect and courtesy toward others
· Able to thrive in a work environment emphasizing teamwork and collaboration
· Respond in a timely manner in all aspects of communication
· Work with minimum supervision
· Perform other duties as assigned
Equal Opportunity Employer
The People Concern is an equal opportunity employer dedicated to non-discrimination in employment. We select the most qualified individual for the job based on job-related qualifications regardless of race, color, age, sex, religion, national origin, disability, ancestry,
marital status, credit history, sexual orientation, arrest and court record, genetic information, veteran status or any other status protected by federal, state or other applicable laws.
About the People Concern
The People Concern empowers the most vulnerable among us to rebuild their lives. One of Los Angeles County’s largest social services agencies, The People Concern was formed in 2016 in a merger of two trusted social service organizations based in Los Angeles County, OPCC and Lamp Community. Informed by more than fifty-eight years of work in the community, The People Concern is a leading provider of, and advocate for, evidence-based solutions to the multi-faceted challenges inherent in homelessness and domestic violence.
With compassion and profound respect for those we serve, we provide a fully integrated system of care – including outreach, interim housing, mental and medical health care, substance abuse services, domestic violence services, life skills & wellness programs, and permanent supportive housing – tailored to the unique needs of homeless individuals, survivors of domestic violence, challenged youth, and others who have nowhere else to turn.
The People Concern’s model of integrated and comprehensive care empowers our participants to navigate the multi-faceted obstacles in their lives, become their best selves, and ultimately, connect with and contribute to their communities.
Benefits & Perks
· Retirement Planning (403b)
· Paid Vacation Days
· Paid Sick Days
· Employee Assistance Plans (EAP)
· Discounts on Hotels, Theme Parks, Concerts, Movies, Restaurants & More
· The People Concern University & Certificates
· Corporate Discounts
Job Type: Full-time
Pay: $19.00 per hour
Benefits:
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Experience level:
• 1 year
Shift:
• Day shift
• Evening shift
• Night shift
Work setting:
• In-person
People with a criminal record are encouraged to apply
Ability to Relocate:
• Lancaster, CA: Relocate before starting work (Required)
Work Location: In person Show more details...
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