Most recent job postings at Copa Airlines
via Glassdoor posted_at: 2 days agoschedule_type: Part-time
Job Details Description... As a member of the Menzies Aviation Passenger Service Team, you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct (no visible Job Details

Description...

As a member of the Menzies Aviation Passenger Service Team, you will be responsible for checking in passengers for flights at the ticket counter and gates; as well as verifying passenger documentation, assigning seats, providing gate information, checking baggage, and assisting passengers with their issues in the airport. This individual must adhere to Menzies Aviation uniform guidelines and codes of conduct (no visible tattoos/excessive piercings).
• Location: Baltimore International Airport
• Rate of Pay: $15.00 per hour
• Schedule: Part Time - 5 days a week including weekends and holidays.
• Shift: 12:00pm - 5:00pm (possibly later if flights are delayed).
• Training: Monday - Friday 9:00am - 3:30pm

Key Responsibilities
• Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport.
• Interpret identification labels along with baggage and cargo routing tags.
• Host self-service kiosks
• Ensure that all work areas are organized.
• Keep a positive attitude while offering assistance.
• Ensure the safe and secure operations.
• Comfortable lifting/moving up to 70lbs of cargo and baggage.
• Some bending, stretching, pushing & pulling.
• Perform other duties as assigned.

Qualifications
• Must be at least 18 years of age.
• Bilingual English and Spanish.
• Must pass pre-employment drug screen.
• Ability to proficiently read, write and speak English.
• Must be comfortable lifting 70lbs.
• Must pass FBI background check and obtain US Customs seal.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Prior Customer Service Experience Strongly Preferred
• Intermediate Computer Skills Required

Knowledge, Skills and Abilities
• Ability to learn quickly.
• Ability to understand and carry out oral and written instructions and request clarification when needed.
• Strong interpersonal skills
• Ability to work as part of a team.
• Ability to build relationships.

Benefits
• Advancement Opportunities
• Health, Dental, Vision, 401K
• Life and Short-Term Disability Insurance
• Paid Vacation
• Paid Training
• Uniform Provided

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is primarily done indoors; however, the individual will be working near terminals with consistently open doors where harsh weather conditions could affect the indoor environment. The Passenger Service Agent team is provided a Menzies Aviation uniform including a long coat.

This individual will also work with disgruntled customers throughout the airport and must maintain a positive attitude when representing our company and communicating with customers within the airport.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle or feel objects, tools or controls; reach with arms, climb or balance; and talk or hear.

Other tasks include lifting passenger bags up to 70lbs which could also involve bending and stooping. The employee must frequently lift and/or move up to 25lbs and occasionally lift and/or move up to 70lbs.

EEO Statement

Menzies is an equal opportunity employer and makes employment decisions exclusively on the basis of merit. The Company prohibits unlawful discrimination based on race, color, creed, sex, religion, age, national origin or ancestry, citizenship, physical or mental disability, military or veteran status, marital status, medical condition, genetic information, sexual orientation, gender, gender expression or identity, or any other category protected by federal, state, or local law. All such discrimination is unlawful, and all individuals employed by Menzies Aviation are prohibited from engaging in this type of conduct. The Company further will make all employment decisions, including but not limited to, recruitment, hiring, promotion, retention, compensation, training, discipline and termination of employment decisions without regard to any characteristic protected by federal, state or local law.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c
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via Indeed posted_at: 25 days agoschedule_type: Full-time
Copa Airlines is one of the leading airlines in Latin America and one of the most successful and profitable airlines in the world. We offer service to 79 destinations in North, Central, South America and the Caribbean. Copa is also a member of the leading global alliance – Star Alliance, and has codeshare agreements with United Airlines among other airlines. Copa has devised and put into... practice a strategy of fast and convenient connections Copa Airlines is one of the leading airlines in Latin America and one of the most successful and profitable airlines in the world. We offer service to 79 destinations in North, Central, South America and the Caribbean. Copa is also a member of the leading global alliance – Star Alliance, and has codeshare agreements with United Airlines among other airlines.

Copa has devised and put into... practice a strategy of fast and convenient connections so that the "Hub of the Americas" at Tocumen International Airport in Panama city, Panama is the leading connection center in Latin America.

Copa Airlines is an organization that respects human rights and promotes equal employment opportunities, including diversity in its practices, regardless of age, sex, ethnicity, gender, color, nationality, religion, disability, political affiliation, or sexual orientation. or any other form of discrimination.

Job Description

Manage and execute the airports’ processes in a way that assures its effectiveness and efficiency. Oversee performance and compliance of service providers for Copa Airlines, coordinate the logistics of receipt and dispatch of aircrafts, as well as baggage, cargo and mail, locally and in connection, complying with quality and safety standards, with a motivated human resource, promoting a favorable working environment to achieve our goals.

Experience required:
• Bachelor’s degree in Management or similar careers; or
• Minimum of (3) three years of airport operations experience.

Specific knowledge:
• Proficiency in Spanish and English language.
• Shares/CSS expertise
• Safety standards and Aviation law/legislation

Skills:
• Service oriented
• Communication skills
• Teamwork
• Leadership
• Planning and organization skills
• Negotiation

Tipo de puesto: Tiempo completo

Puede trasladarse/mudarse:
• NY 11430, US: Trasladarse al trabajo sin problemas o planear mudarse antes de comenzar a trabajar (Obligatorio)

Experiencia:
• Airport Operations: 3 años (Obligatorio)

Idioma:
• Español (Obligatorio)

Disponibilidad de turnos:
• Turno diurno (Obligatorio)
• Turno nocturno (Obligatorio)
• Turno de madrugada (Obligatorio)

Lugar de trabajo: Empleo presencial
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via Better Aviation schedule_type: Full-time
Panamanian Pilots : • Minimum age: 21. • Minimum operational experience: 250 flight hours as a pilot... • Single-engine, multi-engine and instruments license. • English level 4 (ICAO). Foreign Pilots : • Minimum age: 21. • Minimum operational experience: 1,000 flight hours as a pilot. • Single-engine, multi-engine and instruments commercial license. • English level 4 (ICAO). If you meet the requirements, please follow the instructions Panamanian Pilots :
• Minimum age: 21.
• Minimum operational experience: 250 flight hours as a pilot...
• Single-engine, multi-engine and instruments license.
• English level 4 (ICAO).

Foreign Pilots :
• Minimum age: 21.
• Minimum operational experience: 1,000 flight hours as a pilot.
• Single-engine, multi-engine and instruments commercial license.
• English level 4 (ICAO).

If you meet the requirements, please follow the instructions and submit an application within our Human Resources page. Also, please attach the following documents:
• A copy of your Curriculum Vitae
• A copy of your flight licenses and medical certificate
• A copy of the last page of your Flight Log
• A certificate of no incidents/accidents issued by the qualified Aeronautical Authority
• Two letters of recommendation
• A photocopy of your passport and American visa (if applicable
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via Monster schedule_type: Full-time
General information Job Title... Airport Customer Service Supervisor- COPA Airlines- LAS Date Monday, March 27, 2023 Base Salary $ 19.00 Shift Overnight shift, P.M. shift Full/Part Time Full-time State Nevada City Las Vegas Requirements and Description MUST BE FLUENT TO SPEAK, WRITE, AND READ IN SPANISH. MUST BE BILINGUAL IN ENGLISH AND SPANISH Essential Functions / Key Responsibilities • Supervises and coordinates daily activities General information

Job Title...

Airport Customer Service Supervisor- COPA Airlines- LAS

Date

Monday, March 27, 2023

Base Salary

$ 19.00

Shift

Overnight shift, P.M. shift

Full/Part Time

Full-time

State

Nevada

City

Las Vegas

Requirements and Description

MUST BE FLUENT TO SPEAK, WRITE, AND READ IN SPANISH. MUST BE BILINGUAL IN ENGLISH AND SPANISH

Essential Functions / Key Responsibilities
• Supervises and coordinates daily activities of employees to ensure safe and effective operations.
• Monitors and enforces safe working habits in accordance with OSHA/TSA/DOT/USPS regulations, Unifi policies and safety procedures, and all applicable laws.
• Responsible for shift schedule to include: workstation assignments, employee training, employee vacations, employee breaks, overtime assignments, back-up for absent employees, and shift rotations.
• Enforces company policies and procedures, including disciplinary action, and promotes Unifi policies on Equal Employment Opportunity, professional conducts, and diversity initiatives and investigates and responds to employee relations issues in a timely manner.
• Communicates with manager concerning any problems or issues.
• Schedules and conducts shift meetings.
• Assists in the administration of payroll; completes shift paperwork and performs other administrative functions.
• Performs job duties of assigned shift (i.e., Assist passengers through arrival and check-in processes; including support for passengers with special needs such as unaccompanied minors, VIP and wheelchair assistance, handle ticketing, boarding, baggage, reservations, and resolving complaints and problems, direct passengers, etc.).
• Performs other related duties as assigned within the appropriate skill and experience capabilities expected for this position.

Basic Qualifications

Pre-requisites:
• Must be a local (in-state) resident.
• Valid In-State Driver's License.
• Ability to pass a pre-employment drug screen.
• Ability to pass up to a 10-year background check.
• Must be at least 18 years of age.
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must complete SIDA training to obtain airport authority identification security.

Experience:
• 2+ years of relevant experience. Must be open minded and ready to work as part of a detail-oriented team.

Knowledge, Skills & Abilities:
• Excellent customer service skills.
• Strong work ethic.
• Ability to work in a team oriented environment.
• Ability to type and or use a computer keyboard with sufficient speed to meet the requirements of the role.
• Able to understand documents, learn and follow ticketing procedures, and other rules and regulations.

Preferred Qualifications

Education:
• High School diploma or GED.

Experience:
• 2+ years of relevant experience.
• Relevant supervisory experience.

Knowledge, Skills & Abilities:
• Able to communicate information and instructions verbally and/or via radio equipment.
• Able to communicate effectively in a professional manner.
• Strong leadership qualities and ability to create a passionate and efficient workforce.
• Able to effectively resolve employee conflicts.
• Ability to apply creative solutions that have a positive impact on results.

Working Conditions

Work Schedule:
• You will need to have flexibility to work a variety of shifts, including nights, weekends, holidays and overtime. We operate in a shift bid environment.

Work Environment:
• Must be able to be alert to moving vehicles or aircraft and use radio equipment.
• Enjoy the outdoors on a daily basis (sun, rain, sleet or snow!) May be exposed to a wide variety of weather conditions, jet and machinery noises, fumes, dirt and dust for extended periods.

Physical Demands/Requirements:
• Must be able to lift / carry / push / pull and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces.
• Must be able to walk, climb, bend, kneel, crawl, and stoop on a frequent basis and for extended periods.
• Must be able to work in cramped or high places.
• Must be able to carry heavy items up and down jet way stairs.

Supervisory Responsibilities
• Supervise team of Customer Service Agents and Leads.

Legal

Unifi is an Equal Opportunity Employer.

#INDHPF

"Unifi Aviation LLC. is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status
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