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Newest job postings for costarica
via The Muse
posted_at: 2 days agoschedule_type: Full-time
Why Patients Need You
Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless... lives.
What You Will Achieve
We are seeking a highly motivated
Why Patients Need You
Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless... lives.
What You Will Achieve
We are seeking a highly motivated individual to join Pfizer's Digital Solution and Service Management organization.
Our team is responsible for operations of all core digital systems across Revenue Management and Patient Products solutions globally. Our mission is to help bring medicines to patients through the delivery of impactful and sustainable technology solutions. Through our team of talented technologists, we provide solution and service delivery, technology platforms managements, and optimization and application support excellence. The Senior manager, Solution and Service Management is a critical role in helping us achieve our mission.
The Senior manager, Solution and Service Management, will be responsible for managing support and operations of various solutions In the Patient Products and Solutions portfolio including but not limited to Patient Insights and Gene Therapy. This role will maintain stable, compliant, and reliable systems, engaging with customers and service providers to resolve issues, and partnering with solution delivery to deploy new solutions and capabilities. The qualified candidate will work with technologies, such as AWS, Snowflake, Oracle, Informatica, Tableau as well as emerging capabilities including Artificial Intelligence and Robotic Process Automation and integrations with key enterprise and local edge systems. This role will participate and contribute as Analytics lead, manage deliverables, manage application releases and upgrades, collaborate with other support teams, drive continuous improvements, and ensure our solutions are supported with the highest level of customer satisfaction.
It is your hard work and focus that will help in making Pfizer ready to achieve new milestones and help patients across the globe.
How You Will Achieve It
• Lead and manage deliverables of contractors and accountable for the quality and performance of application support.
• Oversee and resolve high priority incidents for business users, provide guidance and direction to the team, and manage stakeholder communication.
• Implement and execute operational compliance processes to ensure all application support activities are SOX compliant.
• Manage application audits conducted on the supported platforms and solutions.
• Ensure availability of all the supported platforms to minimize business impact.
• Take leadership role to identify and implement continuous improvement and automation opportunities.
• Manage releases for assigned applications with direct responsibility to lead platform upgrades, application maintenance releases and system patching.
• Manage and report on application support activities, operational and compliance processes.
• Review service performance and participate in definition of Service Level Agreements (SLAs) as needed.
• Partner with Solution Delivery and Engineering leads to define and implement supportability requirements and manage transition of projects to long-term support.
• Ensure smooth transition of application upgrades and new capabilities to production support
• Assist with support contract renewals and manage software licenses.
Qualifications
Must-Have
• Bachelor's degree required, preferably in Computer Science, Engineering, or related field.
• 7+ years of relevant experience in implementation and support of data analytics solutions using Informatica, AWS, Redshift, Snowflake, Oracle, Alteryx and Tableau.
• Experience supporting applications and solutions in pharmaceutical industry with focus on patient access and adherence, Specialty pharmacy and Specialty HUB distribution.
• Good understanding of data compliance processes and controls like SOX, PII.
• Deep knowledge of Agile methodologies and SDLC processes.
• Experience managing colleagues, vendors, and contracted resources in both a staff augmentation and outsourcing model.
• Excellent written, interpersonal, and oral communication skills, communicate and liaise broadly across functions and the global organization.
• Strong analytical, critical thinking, and troubleshooting skills.
• Ambition to learn and utilize emerging technologies while working in a stimulating team environment.
Nice-to-Have
• Knowledge of systems within Patient Services.
• Knowledge of Predictive analytics,Machine learning and Web applications.
• Process-oriented with strong organization, project management and coordination skills.
• ITIL/PMP certified.
• Ability to adapt to changing working conditions and work assignments, to be open, and motivated to learn and adopt new ideas and concepts.
• Knowledge of database, storage, hosting, cloud, application, analytics and services technologies.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
• Expectations around travel will be minimal but candidates must be capable of travel within the region, to other regions, and to other Pfizer sites.
• Pfizer Digital is a 7x24x365 endeavor. This role may require physical or virtual participation on a weekend, holiday, or after normal business hours.
OTHER JOB DETAILS:
Last Date to Apply for Job: 9/8/2023
Work Location Assignment: Flexible
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Information & Business Tech Show more details...
Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless... lives.
What You Will Achieve
We are seeking a highly motivated individual to join Pfizer's Digital Solution and Service Management organization.
Our team is responsible for operations of all core digital systems across Revenue Management and Patient Products solutions globally. Our mission is to help bring medicines to patients through the delivery of impactful and sustainable technology solutions. Through our team of talented technologists, we provide solution and service delivery, technology platforms managements, and optimization and application support excellence. The Senior manager, Solution and Service Management is a critical role in helping us achieve our mission.
The Senior manager, Solution and Service Management, will be responsible for managing support and operations of various solutions In the Patient Products and Solutions portfolio including but not limited to Patient Insights and Gene Therapy. This role will maintain stable, compliant, and reliable systems, engaging with customers and service providers to resolve issues, and partnering with solution delivery to deploy new solutions and capabilities. The qualified candidate will work with technologies, such as AWS, Snowflake, Oracle, Informatica, Tableau as well as emerging capabilities including Artificial Intelligence and Robotic Process Automation and integrations with key enterprise and local edge systems. This role will participate and contribute as Analytics lead, manage deliverables, manage application releases and upgrades, collaborate with other support teams, drive continuous improvements, and ensure our solutions are supported with the highest level of customer satisfaction.
It is your hard work and focus that will help in making Pfizer ready to achieve new milestones and help patients across the globe.
How You Will Achieve It
• Lead and manage deliverables of contractors and accountable for the quality and performance of application support.
• Oversee and resolve high priority incidents for business users, provide guidance and direction to the team, and manage stakeholder communication.
• Implement and execute operational compliance processes to ensure all application support activities are SOX compliant.
• Manage application audits conducted on the supported platforms and solutions.
• Ensure availability of all the supported platforms to minimize business impact.
• Take leadership role to identify and implement continuous improvement and automation opportunities.
• Manage releases for assigned applications with direct responsibility to lead platform upgrades, application maintenance releases and system patching.
• Manage and report on application support activities, operational and compliance processes.
• Review service performance and participate in definition of Service Level Agreements (SLAs) as needed.
• Partner with Solution Delivery and Engineering leads to define and implement supportability requirements and manage transition of projects to long-term support.
• Ensure smooth transition of application upgrades and new capabilities to production support
• Assist with support contract renewals and manage software licenses.
Qualifications
Must-Have
• Bachelor's degree required, preferably in Computer Science, Engineering, or related field.
• 7+ years of relevant experience in implementation and support of data analytics solutions using Informatica, AWS, Redshift, Snowflake, Oracle, Alteryx and Tableau.
• Experience supporting applications and solutions in pharmaceutical industry with focus on patient access and adherence, Specialty pharmacy and Specialty HUB distribution.
• Good understanding of data compliance processes and controls like SOX, PII.
• Deep knowledge of Agile methodologies and SDLC processes.
• Experience managing colleagues, vendors, and contracted resources in both a staff augmentation and outsourcing model.
• Excellent written, interpersonal, and oral communication skills, communicate and liaise broadly across functions and the global organization.
• Strong analytical, critical thinking, and troubleshooting skills.
• Ambition to learn and utilize emerging technologies while working in a stimulating team environment.
Nice-to-Have
• Knowledge of systems within Patient Services.
• Knowledge of Predictive analytics,Machine learning and Web applications.
• Process-oriented with strong organization, project management and coordination skills.
• ITIL/PMP certified.
• Ability to adapt to changing working conditions and work assignments, to be open, and motivated to learn and adopt new ideas and concepts.
• Knowledge of database, storage, hosting, cloud, application, analytics and services technologies.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
• Expectations around travel will be minimal but candidates must be capable of travel within the region, to other regions, and to other Pfizer sites.
• Pfizer Digital is a 7x24x365 endeavor. This role may require physical or virtual participation on a weekend, holiday, or after normal business hours.
OTHER JOB DETAILS:
Last Date to Apply for Job: 9/8/2023
Work Location Assignment: Flexible
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Information & Business Tech Show more details...
via UN Talent
schedule_type: Full-time
**Job Description**
• *Job Overview/Summary:** The Employment Program Coordinator will be responsible for supervising the Matching Grant, Santa Clara County employment and CDBG employment programs. This position will be responsible for ensuring that these programs meet all performance goals per funder and contract requirements, are responsive to client needs, and operate within budget and... compliance parameters. They will also be responsible for
**Job Description**
• *Job Overview/Summary:** The Employment Program Coordinator will be responsible for supervising the Matching Grant, Santa Clara County employment and CDBG employment programs. This position will be responsible for ensuring that these programs meet all performance goals per funder and contract requirements, are responsive to client needs, and operate within budget and... compliance parameters. They will also be responsible for ensure sustainability of this program area through program development and grant writing and will directly supervise direct service staff in this program area. The Employment Program Coordinator must be committed to working in a dynamic, fast-paced environment with a team committed to offering high-quality, community-based programs. They must have sound judgment and be comfortable making decisions in a fluid environment.
• *Major Responsibilities:**
· Oversee and manage Matching Grant, Santa Clara County employment and CDBG employment programs which serve newly-arrived refugees and other qualified populations
· Ensure that the programs consistently meets all established grant outcomes as well as internal benchmarks established by IRC.
· Provide leadership and supervision to direct service staff who work in the Matching Grant, Santa Clara County employment and CDBG employment programs including leading team meetings, providing individual supervision, coaching and goal-setting and performance feedback through the context of the Performance Management System; managing workload, and helping staff troubleshoot challenges
· Ensure that the program is compliant with funder and agency requirements in terms of documentation, case files, data tracking, and other areas of administrative compliance; produce high-quality program reports in a timely manner
· Support program sustainability through program development and grant writing
· Work collaboratively with other agency staff to ensure that Matching Grant and County Employment programming is integrated into the continuum of IRC services
· Conduct regular outreach to community organizations to advocate for the program, and recruit new volunteers and interns
· Develop and implement intensive job-readiness classes that prepare students for the workplace and working culture of the United States, enhancing their employability
· Organize field experience to supplement professional development classes, allowing clients to apply their professional skill set in real-life employment situations.
· Provide intake, assessment, and pre-employment/job readiness orientation to clients eligible for employment services
· Monitor client performance, and progress in their job readiness plan at frequent intervals, ensuring that they are complying with program policy and participating to the best of their ability.
· Provide ongoing coaching and counseling to program clients while also facilitating access to specialized local resources, helping them to overcome the barriers they face to achieve their goals for economic and social self sufficiency
· Organize and expand community partnerships to supplement Employment Program Curriculum with workshops focusing on crucial life-skills and development of employable skills, included but not limited to, health, financial literacy, networking, legal rights, and technology.
· Maintain a monthly employment program schedule, organizing appropriate class scheduling, community workshops, student level assignment, and instructors, updating frequently as client arrivals change
· Coordinate scheduling with VESL and Employment volunteers, taking into account their strengths and placing them into the program in a position that will maximize client benefits and volunteer experience
· In coordination with Employment Specialists Maintain good relations with employers, assisting in hiring process as needed, ensuring their satisfaction with client performance in job.
· Organize and update employment intern task database and weekly schedule, assigning tasks to each individual, maximizing benefits of interns to the Employment program and creating an educational experience for interns.
· Communicate with Social Services or other local agencies to report any errors or changes with client information.
· Encourage employment as the pathway to self-sufficiency for newly arrived refugees.
· Assist clients with necessary referrals through social services, medical clinics, or other community organizations as needed.
· Other related duties as assigned
• *Job Requirements:**
· Undergraduate degree preferred; equivalent related work experience may be substituted
· Three years related professional work experience; preferably in a non-profit or human services environment
· Previous work experience in job development with refugees.; Knowledge of the US job market ; and San Jose environment specifically, is preferred
· Previous supervisory experience preferred
· Excellent ability to communicate clearly and convincingly both in writing and orally in English.
· Proven ability to work effectively in a multi-cultural work environment
· High quality computer/network capacity. Familiarity with Microsoft Office suite preferred
· Commitment to the mission and values of the IRC and ability to work in a multi-cultural environment.
· Ability to effectively manage multiple tasks in fast paced, team work environment
· Additional language skills in a language common to our client populations preferred
• *Working Environment*:***
· Standard office work environment
• *COVID-19 Vaccination Requirement****:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, **IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
\#LI\_GR1
• *Qualifications Show more details...
• *Job Overview/Summary:** The Employment Program Coordinator will be responsible for supervising the Matching Grant, Santa Clara County employment and CDBG employment programs. This position will be responsible for ensuring that these programs meet all performance goals per funder and contract requirements, are responsive to client needs, and operate within budget and... compliance parameters. They will also be responsible for ensure sustainability of this program area through program development and grant writing and will directly supervise direct service staff in this program area. The Employment Program Coordinator must be committed to working in a dynamic, fast-paced environment with a team committed to offering high-quality, community-based programs. They must have sound judgment and be comfortable making decisions in a fluid environment.
• *Major Responsibilities:**
· Oversee and manage Matching Grant, Santa Clara County employment and CDBG employment programs which serve newly-arrived refugees and other qualified populations
· Ensure that the programs consistently meets all established grant outcomes as well as internal benchmarks established by IRC.
· Provide leadership and supervision to direct service staff who work in the Matching Grant, Santa Clara County employment and CDBG employment programs including leading team meetings, providing individual supervision, coaching and goal-setting and performance feedback through the context of the Performance Management System; managing workload, and helping staff troubleshoot challenges
· Ensure that the program is compliant with funder and agency requirements in terms of documentation, case files, data tracking, and other areas of administrative compliance; produce high-quality program reports in a timely manner
· Support program sustainability through program development and grant writing
· Work collaboratively with other agency staff to ensure that Matching Grant and County Employment programming is integrated into the continuum of IRC services
· Conduct regular outreach to community organizations to advocate for the program, and recruit new volunteers and interns
· Develop and implement intensive job-readiness classes that prepare students for the workplace and working culture of the United States, enhancing their employability
· Organize field experience to supplement professional development classes, allowing clients to apply their professional skill set in real-life employment situations.
· Provide intake, assessment, and pre-employment/job readiness orientation to clients eligible for employment services
· Monitor client performance, and progress in their job readiness plan at frequent intervals, ensuring that they are complying with program policy and participating to the best of their ability.
· Provide ongoing coaching and counseling to program clients while also facilitating access to specialized local resources, helping them to overcome the barriers they face to achieve their goals for economic and social self sufficiency
· Organize and expand community partnerships to supplement Employment Program Curriculum with workshops focusing on crucial life-skills and development of employable skills, included but not limited to, health, financial literacy, networking, legal rights, and technology.
· Maintain a monthly employment program schedule, organizing appropriate class scheduling, community workshops, student level assignment, and instructors, updating frequently as client arrivals change
· Coordinate scheduling with VESL and Employment volunteers, taking into account their strengths and placing them into the program in a position that will maximize client benefits and volunteer experience
· In coordination with Employment Specialists Maintain good relations with employers, assisting in hiring process as needed, ensuring their satisfaction with client performance in job.
· Organize and update employment intern task database and weekly schedule, assigning tasks to each individual, maximizing benefits of interns to the Employment program and creating an educational experience for interns.
· Communicate with Social Services or other local agencies to report any errors or changes with client information.
· Encourage employment as the pathway to self-sufficiency for newly arrived refugees.
· Assist clients with necessary referrals through social services, medical clinics, or other community organizations as needed.
· Other related duties as assigned
• *Job Requirements:**
· Undergraduate degree preferred; equivalent related work experience may be substituted
· Three years related professional work experience; preferably in a non-profit or human services environment
· Previous work experience in job development with refugees.; Knowledge of the US job market ; and San Jose environment specifically, is preferred
· Previous supervisory experience preferred
· Excellent ability to communicate clearly and convincingly both in writing and orally in English.
· Proven ability to work effectively in a multi-cultural work environment
· High quality computer/network capacity. Familiarity with Microsoft Office suite preferred
· Commitment to the mission and values of the IRC and ability to work in a multi-cultural environment.
· Ability to effectively manage multiple tasks in fast paced, team work environment
· Additional language skills in a language common to our client populations preferred
• *Working Environment*:***
· Standard office work environment
• *COVID-19 Vaccination Requirement****:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, **IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
\#LI\_GR1
• *Qualifications Show more details...
via UN Talent
schedule_type: Full-time
**Job Description**
• *Job Overview:** Under the supervision of the Employment Coordinator, the Housing and Outreach Specialist will work together with the larger Economic Empowerment Team through an integrated approach to help refugees to thrive financially in the U.S. The Housing and Outreach Specialist will be responsible for managing relationships with community housing partners as well as... outreach for early employment programs, specifically
**Job Description**
• *Job Overview:** Under the supervision of the Employment Coordinator, the Housing and Outreach Specialist will work together with the larger Economic Empowerment Team through an integrated approach to help refugees to thrive financially in the U.S. The Housing and Outreach Specialist will be responsible for managing relationships with community housing partners as well as... outreach for early employment programs, specifically those that assist refugee and immigrant clients. Specifically, this position works to engage, inform, and enroll the refugee and immigrant community in early employment services offered at IRC San Jose including job search assistance, job readiness training, soft-skills trainings, and coordinating additional services tailored to individual client needs.
• *Major Responsibilities:**
Outreach
· Conduct outreach within the refugee and immigrant communities for the recruitment of eligible participants skilled in specific sectors for workforce development programs
· Coordinate with internal IRC programs to highlight the value of the program and screen referrals
· Plan and attend external outreach opportunities such as local resource centers and community events to spread essential career program information to the community
· Establish partnerships with other community-based organizations and housing partners.
· Attend all external partnership meetings as related to outreach.
· Provide regular presentations to ensure a healthy flow of client referrals.
· Co-locate at locations across the community as needed to work with walk-in clients and referrals
Assessment and Enrollment
· Conduct a thorough and equal assessment of applicants in conjunction with the staff in early employment programs
· Establish and refine workflows to ensure client assessments and case management is properly handed off to the correct Employment Specialist contact point
· Complete intake and enrollment administration and case noting
· Enroll clients in other IRC San Jose programs as applicable
Service Documentation
· Use internal databases as assigned to track client services, outcomes, and metrics
· Engage with and, as necessary, develop supportive tracking systems for auxiliary information
· Comply with all financial and budget-related mechanisms and processes
Other Responsibilities
· Participate in all program meetings, external partner meetings as related to outreach, staff development activities, and fully engage as a member of the team
· Comply with all policies, procedures and protocols of the agency
· Other related duties as assigned
• *Job Requirements:**
• **Education:***
· Undergraduate degree; ideally in Social Work or an equivalent field of study; comparable related work experience may be substituted.
• **Work Experience:***
· At least 2 years’ experience client community engagement or outreach strongly preferred
· At least 2 years’ experience demonstrating the ability to communicate well with people of varied backgrounds required
· At least 2 years’ experience working in employment and workforce programs a plus
• **Demonstrated Skills and Competencies:***
· Ability to effectively set service expectations and coach clients towards shared goals
· Excellent written and verbal communication skills, including public speaking and presentation creation
· Strong interpersonal skills for effective networking and influence. Proven ability to foster and manage client and employer relationships
· Proven ability to take initiative, creatively problem solve and collaborate in a fast-paced work environment
· Demonstrated experience in system development, case management, and/or sales and marketing
· Excellent organizational skills with the ability to track and follow up on dynamic information
· Ability to work efficiently across a team to reach specific measured outcomes
· Experience using data and fiscal tracking systems preferred
· Proficiency in Microsoft Office Suite required
· Proficiency in a refugee language such as Dari, Farsi, Pashto, Spanish, Tigrinya or Arabic is an asset.
· Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.
· Flexible availability necessary
• *Working Environment*:*** Standard office environment.
• *COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
• *US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.** **\#LI-GR1**
• *Qualifications Show more details...
• *Job Overview:** Under the supervision of the Employment Coordinator, the Housing and Outreach Specialist will work together with the larger Economic Empowerment Team through an integrated approach to help refugees to thrive financially in the U.S. The Housing and Outreach Specialist will be responsible for managing relationships with community housing partners as well as... outreach for early employment programs, specifically those that assist refugee and immigrant clients. Specifically, this position works to engage, inform, and enroll the refugee and immigrant community in early employment services offered at IRC San Jose including job search assistance, job readiness training, soft-skills trainings, and coordinating additional services tailored to individual client needs.
• *Major Responsibilities:**
Outreach
· Conduct outreach within the refugee and immigrant communities for the recruitment of eligible participants skilled in specific sectors for workforce development programs
· Coordinate with internal IRC programs to highlight the value of the program and screen referrals
· Plan and attend external outreach opportunities such as local resource centers and community events to spread essential career program information to the community
· Establish partnerships with other community-based organizations and housing partners.
· Attend all external partnership meetings as related to outreach.
· Provide regular presentations to ensure a healthy flow of client referrals.
· Co-locate at locations across the community as needed to work with walk-in clients and referrals
Assessment and Enrollment
· Conduct a thorough and equal assessment of applicants in conjunction with the staff in early employment programs
· Establish and refine workflows to ensure client assessments and case management is properly handed off to the correct Employment Specialist contact point
· Complete intake and enrollment administration and case noting
· Enroll clients in other IRC San Jose programs as applicable
Service Documentation
· Use internal databases as assigned to track client services, outcomes, and metrics
· Engage with and, as necessary, develop supportive tracking systems for auxiliary information
· Comply with all financial and budget-related mechanisms and processes
Other Responsibilities
· Participate in all program meetings, external partner meetings as related to outreach, staff development activities, and fully engage as a member of the team
· Comply with all policies, procedures and protocols of the agency
· Other related duties as assigned
• *Job Requirements:**
• **Education:***
· Undergraduate degree; ideally in Social Work or an equivalent field of study; comparable related work experience may be substituted.
• **Work Experience:***
· At least 2 years’ experience client community engagement or outreach strongly preferred
· At least 2 years’ experience demonstrating the ability to communicate well with people of varied backgrounds required
· At least 2 years’ experience working in employment and workforce programs a plus
• **Demonstrated Skills and Competencies:***
· Ability to effectively set service expectations and coach clients towards shared goals
· Excellent written and verbal communication skills, including public speaking and presentation creation
· Strong interpersonal skills for effective networking and influence. Proven ability to foster and manage client and employer relationships
· Proven ability to take initiative, creatively problem solve and collaborate in a fast-paced work environment
· Demonstrated experience in system development, case management, and/or sales and marketing
· Excellent organizational skills with the ability to track and follow up on dynamic information
· Ability to work efficiently across a team to reach specific measured outcomes
· Experience using data and fiscal tracking systems preferred
· Proficiency in Microsoft Office Suite required
· Proficiency in a refugee language such as Dari, Farsi, Pashto, Spanish, Tigrinya or Arabic is an asset.
· Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.
· Flexible availability necessary
• *Working Environment*:*** Standard office environment.
• *COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
• *US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.** **\#LI-GR1**
• *Qualifications Show more details...
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