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via The Muse
posted_at: 2 days agoschedule_type: Full-time
Why Patients Need You
Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless... lives.
What You Will Achieve
We are seeking a highly motivated
Why Patients Need You
Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless... lives.
What You Will Achieve
We are seeking a highly motivated individual to join Pfizer's Digital Solution and Service Management organization.
Our team is responsible for operations of all core digital systems across Revenue Management and Patient Products solutions globally. Our mission is to help bring medicines to patients through the delivery of impactful and sustainable technology solutions. Through our team of talented technologists, we provide solution and service delivery, technology platforms managements, and optimization and application support excellence. The Senior manager, Solution and Service Management is a critical role in helping us achieve our mission.
The Senior manager, Solution and Service Management, will be responsible for managing support and operations of various solutions In the Patient Products and Solutions portfolio including but not limited to Patient Insights and Gene Therapy. This role will maintain stable, compliant, and reliable systems, engaging with customers and service providers to resolve issues, and partnering with solution delivery to deploy new solutions and capabilities. The qualified candidate will work with technologies, such as AWS, Snowflake, Oracle, Informatica, Tableau as well as emerging capabilities including Artificial Intelligence and Robotic Process Automation and integrations with key enterprise and local edge systems. This role will participate and contribute as Analytics lead, manage deliverables, manage application releases and upgrades, collaborate with other support teams, drive continuous improvements, and ensure our solutions are supported with the highest level of customer satisfaction.
It is your hard work and focus that will help in making Pfizer ready to achieve new milestones and help patients across the globe.
How You Will Achieve It
• Lead and manage deliverables of contractors and accountable for the quality and performance of application support.
• Oversee and resolve high priority incidents for business users, provide guidance and direction to the team, and manage stakeholder communication.
• Implement and execute operational compliance processes to ensure all application support activities are SOX compliant.
• Manage application audits conducted on the supported platforms and solutions.
• Ensure availability of all the supported platforms to minimize business impact.
• Take leadership role to identify and implement continuous improvement and automation opportunities.
• Manage releases for assigned applications with direct responsibility to lead platform upgrades, application maintenance releases and system patching.
• Manage and report on application support activities, operational and compliance processes.
• Review service performance and participate in definition of Service Level Agreements (SLAs) as needed.
• Partner with Solution Delivery and Engineering leads to define and implement supportability requirements and manage transition of projects to long-term support.
• Ensure smooth transition of application upgrades and new capabilities to production support
• Assist with support contract renewals and manage software licenses.
Qualifications
Must-Have
• Bachelor's degree required, preferably in Computer Science, Engineering, or related field.
• 7+ years of relevant experience in implementation and support of data analytics solutions using Informatica, AWS, Redshift, Snowflake, Oracle, Alteryx and Tableau.
• Experience supporting applications and solutions in pharmaceutical industry with focus on patient access and adherence, Specialty pharmacy and Specialty HUB distribution.
• Good understanding of data compliance processes and controls like SOX, PII.
• Deep knowledge of Agile methodologies and SDLC processes.
• Experience managing colleagues, vendors, and contracted resources in both a staff augmentation and outsourcing model.
• Excellent written, interpersonal, and oral communication skills, communicate and liaise broadly across functions and the global organization.
• Strong analytical, critical thinking, and troubleshooting skills.
• Ambition to learn and utilize emerging technologies while working in a stimulating team environment.
Nice-to-Have
• Knowledge of systems within Patient Services.
• Knowledge of Predictive analytics,Machine learning and Web applications.
• Process-oriented with strong organization, project management and coordination skills.
• ITIL/PMP certified.
• Ability to adapt to changing working conditions and work assignments, to be open, and motivated to learn and adopt new ideas and concepts.
• Knowledge of database, storage, hosting, cloud, application, analytics and services technologies.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
• Expectations around travel will be minimal but candidates must be capable of travel within the region, to other regions, and to other Pfizer sites.
• Pfizer Digital is a 7x24x365 endeavor. This role may require physical or virtual participation on a weekend, holiday, or after normal business hours.
OTHER JOB DETAILS:
Last Date to Apply for Job: 9/8/2023
Work Location Assignment: Flexible
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Information & Business Tech Show more details...
Technology impacts everything we do. Pfizer's digital and 'data first' strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless... lives.
What You Will Achieve
We are seeking a highly motivated individual to join Pfizer's Digital Solution and Service Management organization.
Our team is responsible for operations of all core digital systems across Revenue Management and Patient Products solutions globally. Our mission is to help bring medicines to patients through the delivery of impactful and sustainable technology solutions. Through our team of talented technologists, we provide solution and service delivery, technology platforms managements, and optimization and application support excellence. The Senior manager, Solution and Service Management is a critical role in helping us achieve our mission.
The Senior manager, Solution and Service Management, will be responsible for managing support and operations of various solutions In the Patient Products and Solutions portfolio including but not limited to Patient Insights and Gene Therapy. This role will maintain stable, compliant, and reliable systems, engaging with customers and service providers to resolve issues, and partnering with solution delivery to deploy new solutions and capabilities. The qualified candidate will work with technologies, such as AWS, Snowflake, Oracle, Informatica, Tableau as well as emerging capabilities including Artificial Intelligence and Robotic Process Automation and integrations with key enterprise and local edge systems. This role will participate and contribute as Analytics lead, manage deliverables, manage application releases and upgrades, collaborate with other support teams, drive continuous improvements, and ensure our solutions are supported with the highest level of customer satisfaction.
It is your hard work and focus that will help in making Pfizer ready to achieve new milestones and help patients across the globe.
How You Will Achieve It
• Lead and manage deliverables of contractors and accountable for the quality and performance of application support.
• Oversee and resolve high priority incidents for business users, provide guidance and direction to the team, and manage stakeholder communication.
• Implement and execute operational compliance processes to ensure all application support activities are SOX compliant.
• Manage application audits conducted on the supported platforms and solutions.
• Ensure availability of all the supported platforms to minimize business impact.
• Take leadership role to identify and implement continuous improvement and automation opportunities.
• Manage releases for assigned applications with direct responsibility to lead platform upgrades, application maintenance releases and system patching.
• Manage and report on application support activities, operational and compliance processes.
• Review service performance and participate in definition of Service Level Agreements (SLAs) as needed.
• Partner with Solution Delivery and Engineering leads to define and implement supportability requirements and manage transition of projects to long-term support.
• Ensure smooth transition of application upgrades and new capabilities to production support
• Assist with support contract renewals and manage software licenses.
Qualifications
Must-Have
• Bachelor's degree required, preferably in Computer Science, Engineering, or related field.
• 7+ years of relevant experience in implementation and support of data analytics solutions using Informatica, AWS, Redshift, Snowflake, Oracle, Alteryx and Tableau.
• Experience supporting applications and solutions in pharmaceutical industry with focus on patient access and adherence, Specialty pharmacy and Specialty HUB distribution.
• Good understanding of data compliance processes and controls like SOX, PII.
• Deep knowledge of Agile methodologies and SDLC processes.
• Experience managing colleagues, vendors, and contracted resources in both a staff augmentation and outsourcing model.
• Excellent written, interpersonal, and oral communication skills, communicate and liaise broadly across functions and the global organization.
• Strong analytical, critical thinking, and troubleshooting skills.
• Ambition to learn and utilize emerging technologies while working in a stimulating team environment.
Nice-to-Have
• Knowledge of systems within Patient Services.
• Knowledge of Predictive analytics,Machine learning and Web applications.
• Process-oriented with strong organization, project management and coordination skills.
• ITIL/PMP certified.
• Ability to adapt to changing working conditions and work assignments, to be open, and motivated to learn and adopt new ideas and concepts.
• Knowledge of database, storage, hosting, cloud, application, analytics and services technologies.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
• Expectations around travel will be minimal but candidates must be capable of travel within the region, to other regions, and to other Pfizer sites.
• Pfizer Digital is a 7x24x365 endeavor. This role may require physical or virtual participation on a weekend, holiday, or after normal business hours.
OTHER JOB DETAILS:
Last Date to Apply for Job: 9/8/2023
Work Location Assignment: Flexible
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Information & Business Tech Show more details...
via UN Talent
schedule_type: Full-time
**Job Description**
• *Job Overview/Summary:** The Employment Program Coordinator will be responsible for supervising the Matching Grant, Santa Clara County employment and CDBG employment programs. This position will be responsible for ensuring that these programs meet all performance goals per funder and contract requirements, are responsive to client needs, and operate within budget and... compliance parameters. They will also be responsible for
**Job Description**
• *Job Overview/Summary:** The Employment Program Coordinator will be responsible for supervising the Matching Grant, Santa Clara County employment and CDBG employment programs. This position will be responsible for ensuring that these programs meet all performance goals per funder and contract requirements, are responsive to client needs, and operate within budget and... compliance parameters. They will also be responsible for ensure sustainability of this program area through program development and grant writing and will directly supervise direct service staff in this program area. The Employment Program Coordinator must be committed to working in a dynamic, fast-paced environment with a team committed to offering high-quality, community-based programs. They must have sound judgment and be comfortable making decisions in a fluid environment.
• *Major Responsibilities:**
· Oversee and manage Matching Grant, Santa Clara County employment and CDBG employment programs which serve newly-arrived refugees and other qualified populations
· Ensure that the programs consistently meets all established grant outcomes as well as internal benchmarks established by IRC.
· Provide leadership and supervision to direct service staff who work in the Matching Grant, Santa Clara County employment and CDBG employment programs including leading team meetings, providing individual supervision, coaching and goal-setting and performance feedback through the context of the Performance Management System; managing workload, and helping staff troubleshoot challenges
· Ensure that the program is compliant with funder and agency requirements in terms of documentation, case files, data tracking, and other areas of administrative compliance; produce high-quality program reports in a timely manner
· Support program sustainability through program development and grant writing
· Work collaboratively with other agency staff to ensure that Matching Grant and County Employment programming is integrated into the continuum of IRC services
· Conduct regular outreach to community organizations to advocate for the program, and recruit new volunteers and interns
· Develop and implement intensive job-readiness classes that prepare students for the workplace and working culture of the United States, enhancing their employability
· Organize field experience to supplement professional development classes, allowing clients to apply their professional skill set in real-life employment situations.
· Provide intake, assessment, and pre-employment/job readiness orientation to clients eligible for employment services
· Monitor client performance, and progress in their job readiness plan at frequent intervals, ensuring that they are complying with program policy and participating to the best of their ability.
· Provide ongoing coaching and counseling to program clients while also facilitating access to specialized local resources, helping them to overcome the barriers they face to achieve their goals for economic and social self sufficiency
· Organize and expand community partnerships to supplement Employment Program Curriculum with workshops focusing on crucial life-skills and development of employable skills, included but not limited to, health, financial literacy, networking, legal rights, and technology.
· Maintain a monthly employment program schedule, organizing appropriate class scheduling, community workshops, student level assignment, and instructors, updating frequently as client arrivals change
· Coordinate scheduling with VESL and Employment volunteers, taking into account their strengths and placing them into the program in a position that will maximize client benefits and volunteer experience
· In coordination with Employment Specialists Maintain good relations with employers, assisting in hiring process as needed, ensuring their satisfaction with client performance in job.
· Organize and update employment intern task database and weekly schedule, assigning tasks to each individual, maximizing benefits of interns to the Employment program and creating an educational experience for interns.
· Communicate with Social Services or other local agencies to report any errors or changes with client information.
· Encourage employment as the pathway to self-sufficiency for newly arrived refugees.
· Assist clients with necessary referrals through social services, medical clinics, or other community organizations as needed.
· Other related duties as assigned
• *Job Requirements:**
· Undergraduate degree preferred; equivalent related work experience may be substituted
· Three years related professional work experience; preferably in a non-profit or human services environment
· Previous work experience in job development with refugees.; Knowledge of the US job market ; and San Jose environment specifically, is preferred
· Previous supervisory experience preferred
· Excellent ability to communicate clearly and convincingly both in writing and orally in English.
· Proven ability to work effectively in a multi-cultural work environment
· High quality computer/network capacity. Familiarity with Microsoft Office suite preferred
· Commitment to the mission and values of the IRC and ability to work in a multi-cultural environment.
· Ability to effectively manage multiple tasks in fast paced, team work environment
· Additional language skills in a language common to our client populations preferred
• *Working Environment*:***
· Standard office work environment
• *COVID-19 Vaccination Requirement****:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, **IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
\#LI\_GR1
• *Qualifications Show more details...
• *Job Overview/Summary:** The Employment Program Coordinator will be responsible for supervising the Matching Grant, Santa Clara County employment and CDBG employment programs. This position will be responsible for ensuring that these programs meet all performance goals per funder and contract requirements, are responsive to client needs, and operate within budget and... compliance parameters. They will also be responsible for ensure sustainability of this program area through program development and grant writing and will directly supervise direct service staff in this program area. The Employment Program Coordinator must be committed to working in a dynamic, fast-paced environment with a team committed to offering high-quality, community-based programs. They must have sound judgment and be comfortable making decisions in a fluid environment.
• *Major Responsibilities:**
· Oversee and manage Matching Grant, Santa Clara County employment and CDBG employment programs which serve newly-arrived refugees and other qualified populations
· Ensure that the programs consistently meets all established grant outcomes as well as internal benchmarks established by IRC.
· Provide leadership and supervision to direct service staff who work in the Matching Grant, Santa Clara County employment and CDBG employment programs including leading team meetings, providing individual supervision, coaching and goal-setting and performance feedback through the context of the Performance Management System; managing workload, and helping staff troubleshoot challenges
· Ensure that the program is compliant with funder and agency requirements in terms of documentation, case files, data tracking, and other areas of administrative compliance; produce high-quality program reports in a timely manner
· Support program sustainability through program development and grant writing
· Work collaboratively with other agency staff to ensure that Matching Grant and County Employment programming is integrated into the continuum of IRC services
· Conduct regular outreach to community organizations to advocate for the program, and recruit new volunteers and interns
· Develop and implement intensive job-readiness classes that prepare students for the workplace and working culture of the United States, enhancing their employability
· Organize field experience to supplement professional development classes, allowing clients to apply their professional skill set in real-life employment situations.
· Provide intake, assessment, and pre-employment/job readiness orientation to clients eligible for employment services
· Monitor client performance, and progress in their job readiness plan at frequent intervals, ensuring that they are complying with program policy and participating to the best of their ability.
· Provide ongoing coaching and counseling to program clients while also facilitating access to specialized local resources, helping them to overcome the barriers they face to achieve their goals for economic and social self sufficiency
· Organize and expand community partnerships to supplement Employment Program Curriculum with workshops focusing on crucial life-skills and development of employable skills, included but not limited to, health, financial literacy, networking, legal rights, and technology.
· Maintain a monthly employment program schedule, organizing appropriate class scheduling, community workshops, student level assignment, and instructors, updating frequently as client arrivals change
· Coordinate scheduling with VESL and Employment volunteers, taking into account their strengths and placing them into the program in a position that will maximize client benefits and volunteer experience
· In coordination with Employment Specialists Maintain good relations with employers, assisting in hiring process as needed, ensuring their satisfaction with client performance in job.
· Organize and update employment intern task database and weekly schedule, assigning tasks to each individual, maximizing benefits of interns to the Employment program and creating an educational experience for interns.
· Communicate with Social Services or other local agencies to report any errors or changes with client information.
· Encourage employment as the pathway to self-sufficiency for newly arrived refugees.
· Assist clients with necessary referrals through social services, medical clinics, or other community organizations as needed.
· Other related duties as assigned
• *Job Requirements:**
· Undergraduate degree preferred; equivalent related work experience may be substituted
· Three years related professional work experience; preferably in a non-profit or human services environment
· Previous work experience in job development with refugees.; Knowledge of the US job market ; and San Jose environment specifically, is preferred
· Previous supervisory experience preferred
· Excellent ability to communicate clearly and convincingly both in writing and orally in English.
· Proven ability to work effectively in a multi-cultural work environment
· High quality computer/network capacity. Familiarity with Microsoft Office suite preferred
· Commitment to the mission and values of the IRC and ability to work in a multi-cultural environment.
· Ability to effectively manage multiple tasks in fast paced, team work environment
· Additional language skills in a language common to our client populations preferred
• *Working Environment*:***
· Standard office work environment
• *COVID-19 Vaccination Requirement****:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, **IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
\#LI\_GR1
• *Qualifications Show more details...
via UN Talent
schedule_type: Full-time
**Job Description**
• *Job Overview:** Under the supervision of the Employment Coordinator, the Housing and Outreach Specialist will work together with the larger Economic Empowerment Team through an integrated approach to help refugees to thrive financially in the U.S. The Housing and Outreach Specialist will be responsible for managing relationships with community housing partners as well as... outreach for early employment programs, specifically
**Job Description**
• *Job Overview:** Under the supervision of the Employment Coordinator, the Housing and Outreach Specialist will work together with the larger Economic Empowerment Team through an integrated approach to help refugees to thrive financially in the U.S. The Housing and Outreach Specialist will be responsible for managing relationships with community housing partners as well as... outreach for early employment programs, specifically those that assist refugee and immigrant clients. Specifically, this position works to engage, inform, and enroll the refugee and immigrant community in early employment services offered at IRC San Jose including job search assistance, job readiness training, soft-skills trainings, and coordinating additional services tailored to individual client needs.
• *Major Responsibilities:**
Outreach
· Conduct outreach within the refugee and immigrant communities for the recruitment of eligible participants skilled in specific sectors for workforce development programs
· Coordinate with internal IRC programs to highlight the value of the program and screen referrals
· Plan and attend external outreach opportunities such as local resource centers and community events to spread essential career program information to the community
· Establish partnerships with other community-based organizations and housing partners.
· Attend all external partnership meetings as related to outreach.
· Provide regular presentations to ensure a healthy flow of client referrals.
· Co-locate at locations across the community as needed to work with walk-in clients and referrals
Assessment and Enrollment
· Conduct a thorough and equal assessment of applicants in conjunction with the staff in early employment programs
· Establish and refine workflows to ensure client assessments and case management is properly handed off to the correct Employment Specialist contact point
· Complete intake and enrollment administration and case noting
· Enroll clients in other IRC San Jose programs as applicable
Service Documentation
· Use internal databases as assigned to track client services, outcomes, and metrics
· Engage with and, as necessary, develop supportive tracking systems for auxiliary information
· Comply with all financial and budget-related mechanisms and processes
Other Responsibilities
· Participate in all program meetings, external partner meetings as related to outreach, staff development activities, and fully engage as a member of the team
· Comply with all policies, procedures and protocols of the agency
· Other related duties as assigned
• *Job Requirements:**
• **Education:***
· Undergraduate degree; ideally in Social Work or an equivalent field of study; comparable related work experience may be substituted.
• **Work Experience:***
· At least 2 years’ experience client community engagement or outreach strongly preferred
· At least 2 years’ experience demonstrating the ability to communicate well with people of varied backgrounds required
· At least 2 years’ experience working in employment and workforce programs a plus
• **Demonstrated Skills and Competencies:***
· Ability to effectively set service expectations and coach clients towards shared goals
· Excellent written and verbal communication skills, including public speaking and presentation creation
· Strong interpersonal skills for effective networking and influence. Proven ability to foster and manage client and employer relationships
· Proven ability to take initiative, creatively problem solve and collaborate in a fast-paced work environment
· Demonstrated experience in system development, case management, and/or sales and marketing
· Excellent organizational skills with the ability to track and follow up on dynamic information
· Ability to work efficiently across a team to reach specific measured outcomes
· Experience using data and fiscal tracking systems preferred
· Proficiency in Microsoft Office Suite required
· Proficiency in a refugee language such as Dari, Farsi, Pashto, Spanish, Tigrinya or Arabic is an asset.
· Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.
· Flexible availability necessary
• *Working Environment*:*** Standard office environment.
• *COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
• *US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.** **\#LI-GR1**
• *Qualifications Show more details...
• *Job Overview:** Under the supervision of the Employment Coordinator, the Housing and Outreach Specialist will work together with the larger Economic Empowerment Team through an integrated approach to help refugees to thrive financially in the U.S. The Housing and Outreach Specialist will be responsible for managing relationships with community housing partners as well as... outreach for early employment programs, specifically those that assist refugee and immigrant clients. Specifically, this position works to engage, inform, and enroll the refugee and immigrant community in early employment services offered at IRC San Jose including job search assistance, job readiness training, soft-skills trainings, and coordinating additional services tailored to individual client needs.
• *Major Responsibilities:**
Outreach
· Conduct outreach within the refugee and immigrant communities for the recruitment of eligible participants skilled in specific sectors for workforce development programs
· Coordinate with internal IRC programs to highlight the value of the program and screen referrals
· Plan and attend external outreach opportunities such as local resource centers and community events to spread essential career program information to the community
· Establish partnerships with other community-based organizations and housing partners.
· Attend all external partnership meetings as related to outreach.
· Provide regular presentations to ensure a healthy flow of client referrals.
· Co-locate at locations across the community as needed to work with walk-in clients and referrals
Assessment and Enrollment
· Conduct a thorough and equal assessment of applicants in conjunction with the staff in early employment programs
· Establish and refine workflows to ensure client assessments and case management is properly handed off to the correct Employment Specialist contact point
· Complete intake and enrollment administration and case noting
· Enroll clients in other IRC San Jose programs as applicable
Service Documentation
· Use internal databases as assigned to track client services, outcomes, and metrics
· Engage with and, as necessary, develop supportive tracking systems for auxiliary information
· Comply with all financial and budget-related mechanisms and processes
Other Responsibilities
· Participate in all program meetings, external partner meetings as related to outreach, staff development activities, and fully engage as a member of the team
· Comply with all policies, procedures and protocols of the agency
· Other related duties as assigned
• *Job Requirements:**
• **Education:***
· Undergraduate degree; ideally in Social Work or an equivalent field of study; comparable related work experience may be substituted.
• **Work Experience:***
· At least 2 years’ experience client community engagement or outreach strongly preferred
· At least 2 years’ experience demonstrating the ability to communicate well with people of varied backgrounds required
· At least 2 years’ experience working in employment and workforce programs a plus
• **Demonstrated Skills and Competencies:***
· Ability to effectively set service expectations and coach clients towards shared goals
· Excellent written and verbal communication skills, including public speaking and presentation creation
· Strong interpersonal skills for effective networking and influence. Proven ability to foster and manage client and employer relationships
· Proven ability to take initiative, creatively problem solve and collaborate in a fast-paced work environment
· Demonstrated experience in system development, case management, and/or sales and marketing
· Excellent organizational skills with the ability to track and follow up on dynamic information
· Ability to work efficiently across a team to reach specific measured outcomes
· Experience using data and fiscal tracking systems preferred
· Proficiency in Microsoft Office Suite required
· Proficiency in a refugee language such as Dari, Farsi, Pashto, Spanish, Tigrinya or Arabic is an asset.
· Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.
· Flexible availability necessary
• *Working Environment*:*** Standard office environment.
• *COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
• *US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.** **\#LI-GR1**
• *Qualifications Show more details...
via UN Talent
schedule_type: Full-time
**Job Description**
• *Job Summary
...
The Early Employment Specialist is responsible for managing the provision of services to assist newly arrived clients to attain self-sufficiency through employment. Specifically, the Early Employment Specialist provides services that include employer and market development, employment search, client and employer preparation, job placement, career enhancement, job training and assessment and follow-up. They
**Job Description**
• *Job Summary
...
The Early Employment Specialist is responsible for managing the provision of services to assist newly arrived clients to attain self-sufficiency through employment. Specifically, the Early Employment Specialist provides services that include employer and market development, employment search, client and employer preparation, job placement, career enhancement, job training and assessment and follow-up. They are also charged with maintaining accurate and timely data collection for employment services and reporting on program deliverables.
• *Major Responsibilities:**
Responsibilities may include, but are not limited to:
· Conduct intake, assessment, and provide pre-employment/job readiness orientation to clients eligible for employment services.
· Develop comprehensive employment plans for each employable adult.
· Conduct both group and one-on-one intense job readiness orientations that provide clients with the basic skills required to enhance their employability.
· Develop and cultivate long term relationships with area employers to identify appropriate employment opportunities for clients.
· Determine specific employment opportunities appropriate to clients and assist clients in accessing these opportunities by guiding them through the hiring process.
· Detail each client interaction in accordance with program requirements in IRC database.
· Monitor job performance, wage level, and employer/employee satisfaction.
· Assist clients and employers as necessary with post placement issues and continuing employment needs.
· Use personal, insured vehicle and/or public transportation (where available) to travel and
· transport clients and materials as needed throughout the service delivery area
· Participate in all program meetings, staff development activities, and engage fully as a member of the team.
· Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.
· Other related duties as assigned.
• *Job Requirements:**
· Undergraduate degree preferred, ideally in Social Work or an equivalent field of study.
· Demonstrated relevant work experience (in addition to the above) in human services field, preferably in a non-profit or social services agency environment.
· Experience in workforce development field
· Experience with job placement and job readiness training, adult learning principles a plus
· Experience should include a minimum of 2 years providing direct service to underserved communities.
· Lived experience as refugee or immigrant. In lieu of lived experience, experience working with refugees and/or immigrants; cross-cultural or overseas experience accepted.
· Proven ability to contribute both independently and as a key team member, self- starter with excellent problem-solving skills combined with the consistent record to multi-task, prioritize duties, and manage time effectively.
· Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong keyboarding skills and internet usage and research skills.
· Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc).
· Fluent in English, both spoken and written; ability to communicate in Dari, and Pashto is desired.
• *Working Environment:**
· A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
· May require weekend and/or evening work.
• *COVID-19 Vaccination Requirement****:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, **IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
• *\#LI\_GR1**
• *Qualifications Show more details...
• *Job Summary
...
The Early Employment Specialist is responsible for managing the provision of services to assist newly arrived clients to attain self-sufficiency through employment. Specifically, the Early Employment Specialist provides services that include employer and market development, employment search, client and employer preparation, job placement, career enhancement, job training and assessment and follow-up. They are also charged with maintaining accurate and timely data collection for employment services and reporting on program deliverables.
• *Major Responsibilities:**
Responsibilities may include, but are not limited to:
· Conduct intake, assessment, and provide pre-employment/job readiness orientation to clients eligible for employment services.
· Develop comprehensive employment plans for each employable adult.
· Conduct both group and one-on-one intense job readiness orientations that provide clients with the basic skills required to enhance their employability.
· Develop and cultivate long term relationships with area employers to identify appropriate employment opportunities for clients.
· Determine specific employment opportunities appropriate to clients and assist clients in accessing these opportunities by guiding them through the hiring process.
· Detail each client interaction in accordance with program requirements in IRC database.
· Monitor job performance, wage level, and employer/employee satisfaction.
· Assist clients and employers as necessary with post placement issues and continuing employment needs.
· Use personal, insured vehicle and/or public transportation (where available) to travel and
· transport clients and materials as needed throughout the service delivery area
· Participate in all program meetings, staff development activities, and engage fully as a member of the team.
· Comply with all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.
· Other related duties as assigned.
• *Job Requirements:**
· Undergraduate degree preferred, ideally in Social Work or an equivalent field of study.
· Demonstrated relevant work experience (in addition to the above) in human services field, preferably in a non-profit or social services agency environment.
· Experience in workforce development field
· Experience with job placement and job readiness training, adult learning principles a plus
· Experience should include a minimum of 2 years providing direct service to underserved communities.
· Lived experience as refugee or immigrant. In lieu of lived experience, experience working with refugees and/or immigrants; cross-cultural or overseas experience accepted.
· Proven ability to contribute both independently and as a key team member, self- starter with excellent problem-solving skills combined with the consistent record to multi-task, prioritize duties, and manage time effectively.
· Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong keyboarding skills and internet usage and research skills.
· Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area (home visits, agency visits, service provider visits etc).
· Fluent in English, both spoken and written; ability to communicate in Dari, and Pashto is desired.
• *Working Environment:**
· A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
· May require weekend and/or evening work.
• *COVID-19 Vaccination Requirement****:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, **IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
• *\#LI\_GR1**
• *Qualifications Show more details...
via UN Talent
schedule_type: Full-time
**Job Description**
• *Job Overview:** The Housing Specialist secures and coordinates the furnishing of safe, sanitary, and affordable housing for newly arriving refugees and provides related logistical support.
• *Major Responsibilities:**
Responsibilities include, but are not limited to:
\- Identify and secure safe, sanitary, and affordable housing for newly arriving refugees in compliance with established program requirements.
\- Conduct
**Job Description**
• *Job Overview:** The Housing Specialist secures and coordinates the furnishing of safe, sanitary, and affordable housing for newly arriving refugees and provides related logistical support.
• *Major Responsibilities:**
Responsibilities include, but are not limited to:
\- Identify and secure safe, sanitary, and affordable housing for newly arriving refugees in compliance with established program requirements.
\- Conduct ongoing outreach to current and potential landlords and property managers, building strong working relationships with the goal of increasing access to housing for refugee families and to coordinate client home repair requests as needed. Collaborate effectively with coworkers and partner organizations to support a positive resettlement experience.
\- Coordinate logistics of housing set-ups including ordering furniture and supplies and arranging delivery, arranging utility hook-ups, facilitating lease signings and renewals, arranging payments, and... conducting home safety inspections.
\- Implement a high-quality procurement protocol including researching potential new vendors, following appropriate financial and purchasing procedures, and maintaining required documentation.
\- Deliver orientations to clients; may support other pre- and post-arrival activities such as airport pick-ups.
\- Satisfy recordkeeping requirements.
\- Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
\- May train and lead the activities of support staff, volunteers, and interns.
\- Other duties as assigned.
• *Job Requirements:**
• *Education:** Bachelor’s degree strongly preferred.
• *Work Experience:**
\- Minimum of 1 year of relevant professional experience required.
\- Experience working with refugee and/or immigrant populations preferred.
• *Demonstrated Skills & Competencies:**
\- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
\- Demonstrated success working and communicating effectively in a multi-cultural environment.
\- Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
· Superb organization, planning, and logistical skills.
\- Attention to detail and accuracy in work product.
\- Ability to regularly lift ~50 lbs.
\- Fluent in English, both spoken and written.
\- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
\- Valid driver’s license and access to a personal, insured vehicle.
• *Working Environment:**
\- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
\- May require occasional weekend and/or evening work.
• *COVID-19 Vaccination Requirement****:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, **IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
• *US Benefits:**
• *We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.**
\#LI-GR1
• *Qualifications Show more details...
• *Job Overview:** The Housing Specialist secures and coordinates the furnishing of safe, sanitary, and affordable housing for newly arriving refugees and provides related logistical support.
• *Major Responsibilities:**
Responsibilities include, but are not limited to:
\- Identify and secure safe, sanitary, and affordable housing for newly arriving refugees in compliance with established program requirements.
\- Conduct ongoing outreach to current and potential landlords and property managers, building strong working relationships with the goal of increasing access to housing for refugee families and to coordinate client home repair requests as needed. Collaborate effectively with coworkers and partner organizations to support a positive resettlement experience.
\- Coordinate logistics of housing set-ups including ordering furniture and supplies and arranging delivery, arranging utility hook-ups, facilitating lease signings and renewals, arranging payments, and... conducting home safety inspections.
\- Implement a high-quality procurement protocol including researching potential new vendors, following appropriate financial and purchasing procedures, and maintaining required documentation.
\- Deliver orientations to clients; may support other pre- and post-arrival activities such as airport pick-ups.
\- Satisfy recordkeeping requirements.
\- Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
\- May train and lead the activities of support staff, volunteers, and interns.
\- Other duties as assigned.
• *Job Requirements:**
• *Education:** Bachelor’s degree strongly preferred.
• *Work Experience:**
\- Minimum of 1 year of relevant professional experience required.
\- Experience working with refugee and/or immigrant populations preferred.
• *Demonstrated Skills & Competencies:**
\- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
\- Demonstrated success working and communicating effectively in a multi-cultural environment.
\- Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
· Superb organization, planning, and logistical skills.
\- Attention to detail and accuracy in work product.
\- Ability to regularly lift ~50 lbs.
\- Fluent in English, both spoken and written.
\- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research and problem-solving purposes.
\- Valid driver’s license and access to a personal, insured vehicle.
• *Working Environment:**
\- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
\- May require occasional weekend and/or evening work.
• *COVID-19 Vaccination Requirement****:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, **IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
• *US Benefits:**
• *We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.**
\#LI-GR1
• *Qualifications Show more details...
via The Muse
posted_at: 10 days agoschedule_type: Full-time
ROLE SUMMARY
The Meetings, External Engagements, & Travel (MEET) Process / Quality Analyst will support the Regional Process Integration & Controls Manager in implementing MEET processes and overseeing adherence to processes, policies, controls, and standards within North America. The Regional Process / Quality Analyst will be responsible for transaction sampling and system reviews to ensure... processes and systems functionality. Additionally, this
ROLE SUMMARY
The Meetings, External Engagements, & Travel (MEET) Process / Quality Analyst will support the Regional Process Integration & Controls Manager in implementing MEET processes and overseeing adherence to processes, policies, controls, and standards within North America. The Regional Process / Quality Analyst will be responsible for transaction sampling and system reviews to ensure... processes and systems functionality. Additionally, this Analyst will play a central role in addressing escalations, exceptions, and deviations related to MEET processes.
This Analyst will demonstrate accountability and integrity in the face of challenge and respond to change with agility, optimism, and innovation. They will collaborate cross-functionally as appropriate.
This role will be based in Tampa, USA and work with other Process / Quality Analysts, regional operations team, regional HCP payments team, regional sourcing team, and other COEs as appropriate. The Process Analyst will report directly to the Process Integration and Controls Lead Manager for North America.
• Support the resolution of escalations; exceptions; and deviations related to MEET transactions and processes within North America
• Ensure all escalations; exceptions; and deviations are documented
• Work with regional Process Integration & Controls Manager to identify opportunities for process changes that will better balance compliance needs with business operational goals
• Serve as first point of contact for compliance-related questions for MEET transactions and processes
• Support a review of data trends to identify risk areas and work closely with Legal, Compliance and Audit to solution gaps
• Work with Anti-Corruption Program Office and Compliance to ensure MAPP transactions comply with MAPP policy and other healthcare professional policies; review control design for any enhancements and ensure proper standard operating procedures are in place
• Conduct periodic quality reviews of MEET systems to ensure standard controls are functioning as expected
• Conduct detailed review/submission of a monthly audit sampling of My Anti-Corruption Policy and Procedures (MAPP) transactions to ensure accuracy
• Conduct detailed monthly reviews of selected meetings (via sampling) to ensure adherence to MEET processes
• Support the development and delivery of training aimed at addressing key findings identified via monthly MAPP/MEET sampling
• Ensure all transactions are properly documented in applicable MEET system and ensure standards are in place
• Support audit preparation and execution
• Ability to present to leadership and manage relationships with stakeholders
• Support Regional Process Integration & Controls Manager in working with ACPO/Compliance to manage approvals for exceptions and identify opportunities for further simplification of MEET processes and controls to better align with business operational goals (while still maintaining a strong compliance posture)
• Support trainings related to MEET policies and processes as needed
• Support regional lead in raising compliance questions and challenges to Corporate Compliance and / or Audit through regular governance meetings
• Raise compliance questions and challenges to Corporate Compliance and / or Audit through regular governance meetings
BASIC QUALIFICATIONS
• Typical Years of Experience: Less than 2 years of experience in management, compliance, and customer focused operations with significant volumes and risk (including audit and/or finance experience)
• Minimum of bachelor's degree in Business, Finance, or a related discipline
• Fluency in English is a must; additional languages preferred
• Comprehensive knowledge and expertise in the technology landscape that supports MEET
• Experience with accounting or compliance / audit transactions, preferably in a shared service with strong compliance controls
• Ability to manage multiple stakeholders
• Proficiency in PC skills (MS Excel, Word, PowerPoint) required
• Good organizational skills to coordinate and manage multiple priorities
• Strong technical skills in managing transactions within a system
• Strong written and verbal communication skills enabling effective communication with all levels of management
• Strong customer service skills and mindset
• Understanding of accounting terms and financial cycle
• Understanding of compliance / financial controls
• Strength with multitasking and ensuring accurate detail
• Ability to work under pressure and to handle several projects at once
• High level of self-motivation, energy and flexibility
• Understanding of MAPP Policy terms and healthcare compliance policies
• Strong interpersonal and organizational skills
PREFERRED QUALIFICATIONS
• Compliance experience and financial or audit controls background
• Comfort with ambiguity, anticipates changes, and influences direction of innovative operational strategies
• Previous experience with pharmaceutical companies is preferred
• Fundamental knowledge of a large compliance related, customer facing operations team
• Ability to engage with stakeholders to resolve issues and achieve objectives
• Proficiency in PC skills (MS Excel, Word, PowerPoint) required
• Proficiency with data analysis and visualization
• Experience with accounting or compliance / audit transactions, preferably in a shared service with strong compliance controls
• Experience with Foreign Corrupt Practices Act transactions preferred
PHYSICAL/MENTAL REQUIREMENTS
Position is located in Tampa, USA. Travel would be for work related needs only. Weekend work could be necessary based on volumes.
Other Job Details:
• Last day to apply: September 5, 2023
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Global Procurement Show more details...
The Meetings, External Engagements, & Travel (MEET) Process / Quality Analyst will support the Regional Process Integration & Controls Manager in implementing MEET processes and overseeing adherence to processes, policies, controls, and standards within North America. The Regional Process / Quality Analyst will be responsible for transaction sampling and system reviews to ensure... processes and systems functionality. Additionally, this Analyst will play a central role in addressing escalations, exceptions, and deviations related to MEET processes.
This Analyst will demonstrate accountability and integrity in the face of challenge and respond to change with agility, optimism, and innovation. They will collaborate cross-functionally as appropriate.
This role will be based in Tampa, USA and work with other Process / Quality Analysts, regional operations team, regional HCP payments team, regional sourcing team, and other COEs as appropriate. The Process Analyst will report directly to the Process Integration and Controls Lead Manager for North America.
• Support the resolution of escalations; exceptions; and deviations related to MEET transactions and processes within North America
• Ensure all escalations; exceptions; and deviations are documented
• Work with regional Process Integration & Controls Manager to identify opportunities for process changes that will better balance compliance needs with business operational goals
• Serve as first point of contact for compliance-related questions for MEET transactions and processes
• Support a review of data trends to identify risk areas and work closely with Legal, Compliance and Audit to solution gaps
• Work with Anti-Corruption Program Office and Compliance to ensure MAPP transactions comply with MAPP policy and other healthcare professional policies; review control design for any enhancements and ensure proper standard operating procedures are in place
• Conduct periodic quality reviews of MEET systems to ensure standard controls are functioning as expected
• Conduct detailed review/submission of a monthly audit sampling of My Anti-Corruption Policy and Procedures (MAPP) transactions to ensure accuracy
• Conduct detailed monthly reviews of selected meetings (via sampling) to ensure adherence to MEET processes
• Support the development and delivery of training aimed at addressing key findings identified via monthly MAPP/MEET sampling
• Ensure all transactions are properly documented in applicable MEET system and ensure standards are in place
• Support audit preparation and execution
• Ability to present to leadership and manage relationships with stakeholders
• Support Regional Process Integration & Controls Manager in working with ACPO/Compliance to manage approvals for exceptions and identify opportunities for further simplification of MEET processes and controls to better align with business operational goals (while still maintaining a strong compliance posture)
• Support trainings related to MEET policies and processes as needed
• Support regional lead in raising compliance questions and challenges to Corporate Compliance and / or Audit through regular governance meetings
• Raise compliance questions and challenges to Corporate Compliance and / or Audit through regular governance meetings
BASIC QUALIFICATIONS
• Typical Years of Experience: Less than 2 years of experience in management, compliance, and customer focused operations with significant volumes and risk (including audit and/or finance experience)
• Minimum of bachelor's degree in Business, Finance, or a related discipline
• Fluency in English is a must; additional languages preferred
• Comprehensive knowledge and expertise in the technology landscape that supports MEET
• Experience with accounting or compliance / audit transactions, preferably in a shared service with strong compliance controls
• Ability to manage multiple stakeholders
• Proficiency in PC skills (MS Excel, Word, PowerPoint) required
• Good organizational skills to coordinate and manage multiple priorities
• Strong technical skills in managing transactions within a system
• Strong written and verbal communication skills enabling effective communication with all levels of management
• Strong customer service skills and mindset
• Understanding of accounting terms and financial cycle
• Understanding of compliance / financial controls
• Strength with multitasking and ensuring accurate detail
• Ability to work under pressure and to handle several projects at once
• High level of self-motivation, energy and flexibility
• Understanding of MAPP Policy terms and healthcare compliance policies
• Strong interpersonal and organizational skills
PREFERRED QUALIFICATIONS
• Compliance experience and financial or audit controls background
• Comfort with ambiguity, anticipates changes, and influences direction of innovative operational strategies
• Previous experience with pharmaceutical companies is preferred
• Fundamental knowledge of a large compliance related, customer facing operations team
• Ability to engage with stakeholders to resolve issues and achieve objectives
• Proficiency in PC skills (MS Excel, Word, PowerPoint) required
• Proficiency with data analysis and visualization
• Experience with accounting or compliance / audit transactions, preferably in a shared service with strong compliance controls
• Experience with Foreign Corrupt Practices Act transactions preferred
PHYSICAL/MENTAL REQUIREMENTS
Position is located in Tampa, USA. Travel would be for work related needs only. Weekend work could be necessary based on volumes.
Other Job Details:
• Last day to apply: September 5, 2023
Relocation assistance may be available based on business needs and/or eligibility.
Sunshine Act
Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider's name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative.
EEO & Employment Eligibility
Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer.
Global Procurement Show more details...
via UN Talent
schedule_type: Full-time
**Job Description**
• *Job Overview:** The Intensive Case Management (ICM) Casework Assistant supports the ICM team in providing strengths-based, client-centered case management services to a wide range of especially vulnerable refugee, asylee, and other eligible clients, including but not limited to single-headed households, survivors of domestic violence and gender-based violence, older... individuals, youth and young adults without parents or
**Job Description**
• *Job Overview:** The Intensive Case Management (ICM) Casework Assistant supports the ICM team in providing strengths-based, client-centered case management services to a wide range of especially vulnerable refugee, asylee, and other eligible clients, including but not limited to single-headed households, survivors of domestic violence and gender-based violence, older... individuals, youth and young adults without parents or permanent guardians, individuals experiencing mental health or psychological difficulties, individuals with physical disabilities or medical conditions, unanticipated arrivals and secondary migrants, and individuals who identify as lesbian, gay, bisexual, transgender or queer (LGBTQ). They work closely with clients, colleagues, and external parties to address barriers and support the implementation of service plans to meet individual client needs and preferences in accordance with client eligibility and program requirements.
• *Major Responsibilities:**
Responsibilities include, but are not limited to:
\- Assist in enrolling clients and determining eligibility at intake; if clients are found to be ineligible for services, provide relevant referrals.
\- Assist in the development of self-sufficiency plans for especially vulnerable clients.
\- Assist in evaluating client progress every six months during the program to determine the client’s progress toward goals.
\- Assist clients in navigating healthcare and social service systems, which may include helping clients apply for benefits and attend and schedule appointments.
\- Assist in mapping out community resources and making client referrals to community partners.
\- Provide clients with extended orientation on a variety of topics such as women’s health, navigating transportation systems, and navigating physical healthcare systems at the local level.
\- Conduct community outreach to service providers to ensure client needs are met.
\- Support ICM teams in response to client crises.
\- Assist clients and ICM team members in requesting financial assistance when applicable and track the received financial assistance in the client’s case file.
\- Maintain up-to-date documentation in client’s case file to ensure services are properly documented throughout the client’s service period; document all services provided in IRC’s database, Efforts to Outcomes (ETO).
\- Attend relevant trainings and meetings at the local and national level.
\- Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
\- May train and lead the activities of volunteers and interns.
\- Other duties as assigned.
• *Job Requirements:**
• *Education:** Bachelor’s degree in social work, public health, or related field of study preferred.
• *Work Experience:**
\- Relevant professional experience with similar populations and/or client needs strongly preferred.
• *Demonstrated Skills & Competencies:**
\- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
\- Demonstrated success working and communicating effectively in a multi-cultural environment.
\- Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
\- Attention to detail and accuracy in work product.
\- Fluent in English required, both spoken and written; proficiency in language(s) spoken by client group preferred.
\- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
\- Valid driver’s license and access to a personal, insured vehicle.
• *Working Environment:**
\- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
\- May require occasional weekend and/or evening work.
• *COVID-19 Vaccination Requirement****:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, **IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
• *We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.**
\#LI-GR1
• *Qualifications Show more details...
• *Job Overview:** The Intensive Case Management (ICM) Casework Assistant supports the ICM team in providing strengths-based, client-centered case management services to a wide range of especially vulnerable refugee, asylee, and other eligible clients, including but not limited to single-headed households, survivors of domestic violence and gender-based violence, older... individuals, youth and young adults without parents or permanent guardians, individuals experiencing mental health or psychological difficulties, individuals with physical disabilities or medical conditions, unanticipated arrivals and secondary migrants, and individuals who identify as lesbian, gay, bisexual, transgender or queer (LGBTQ). They work closely with clients, colleagues, and external parties to address barriers and support the implementation of service plans to meet individual client needs and preferences in accordance with client eligibility and program requirements.
• *Major Responsibilities:**
Responsibilities include, but are not limited to:
\- Assist in enrolling clients and determining eligibility at intake; if clients are found to be ineligible for services, provide relevant referrals.
\- Assist in the development of self-sufficiency plans for especially vulnerable clients.
\- Assist in evaluating client progress every six months during the program to determine the client’s progress toward goals.
\- Assist clients in navigating healthcare and social service systems, which may include helping clients apply for benefits and attend and schedule appointments.
\- Assist in mapping out community resources and making client referrals to community partners.
\- Provide clients with extended orientation on a variety of topics such as women’s health, navigating transportation systems, and navigating physical healthcare systems at the local level.
\- Conduct community outreach to service providers to ensure client needs are met.
\- Support ICM teams in response to client crises.
\- Assist clients and ICM team members in requesting financial assistance when applicable and track the received financial assistance in the client’s case file.
\- Maintain up-to-date documentation in client’s case file to ensure services are properly documented throughout the client’s service period; document all services provided in IRC’s database, Efforts to Outcomes (ETO).
\- Attend relevant trainings and meetings at the local and national level.
\- Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
\- May train and lead the activities of volunteers and interns.
\- Other duties as assigned.
• *Job Requirements:**
• *Education:** Bachelor’s degree in social work, public health, or related field of study preferred.
• *Work Experience:**
\- Relevant professional experience with similar populations and/or client needs strongly preferred.
• *Demonstrated Skills & Competencies:**
\- Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
\- Demonstrated success working and communicating effectively in a multi-cultural environment.
\- Self-starter with excellent problem-solving skills combined with the proven ability to prioritize and manage time effectively.
\- Attention to detail and accuracy in work product.
\- Fluent in English required, both spoken and written; proficiency in language(s) spoken by client group preferred.
\- Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
\- Valid driver’s license and access to a personal, insured vehicle.
• *Working Environment:**
\- A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
\- May require occasional weekend and/or evening work.
• *COVID-19 Vaccination Requirement****:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, **IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
• *We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.**
\#LI-GR1
• *Qualifications Show more details...
via UN Talent
schedule_type: Full-time
**Job Description**
• *Job Summary:** The Youth Connections Coach will oversee the implementation of the YouthWorks program, including meeting outcomes, providing outreach, developing and scheduling program activities, coordinating professional mentors, and providing case management for program participants
...
Do you have a background working with youth or multi-cultural populations? Are you passionate about make a positive impact and seeing an
**Job Description**
• *Job Summary:** The Youth Connections Coach will oversee the implementation of the YouthWorks program, including meeting outcomes, providing outreach, developing and scheduling program activities, coordinating professional mentors, and providing case management for program participants
...
Do you have a background working with youth or multi-cultural populations? Are you passionate about make a positive impact and seeing an improvement in the lives of the people we serve? Then join us.
• *Major Responsibilities:**
· Support the integration of refugee youth, provide youth the opportunity to identify and prioritize goals that will support their integration while also developing positive and meaningful relationships with insightful and culturally responsive mentors.
· Provide allowable mentoring services and case management activities for eligible refugee youth.
· Perform initial assessments of the needs and goals of the youth and develop a plan to meet those needs through educational, vocational, and social activities.
· Provide case management that includes documenting services provided and the progress of each youth toward meeting the youth’s service plan.
· Work with the Volunteer and Donations Coordinator to recruit and train mentors to support refugee youth.
· Verify that each youth participating in the BRIDGE program meet eligibility requirements and maintain eligibility documentation certifying each youth's eligibility.
· Collaborate with school districts, community colleges, America’s Job Center of California (AJCC), county welfare departments (CWD), and other service providers to refer eligible students in order to address service gaps.
· Other tasks and duties as assigned.
• *Job Requirements:**
· Bachelor’s degree, preferably in Education, or equivalent work experience.
· 3+ years’ experience working with English language learners, particularly those with interrupted formal education.
· Experience working with youth and/or refugee populations.
· Strong interpersonal, and communication (verbal and written) skills.
· Cross-cultural or overseas experience.
· Proficiency with Microsoft computer applications and internet research.
· Ability to take initiative and problem-solve effectively in high stress situations.
· Ability to work independently and as part of a team.
· English language fluency required. Fluency in other languages such as Spanish, Tigrinya, Amharic, or Farsi is a plus.
• *Working Environment:**
· Standard office work environment coupled with regular travel in and around the service delivery area.
· Reoccurring need to provide services outside of traditional work hours (evenings and weekends).
• *COVID-19 Vaccination Requirement:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).
• *Commitment to Diversity and Inclusivity:** IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
• *Equal Opportunity Employer:** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
• *US Benefits:** We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
\#LI-GR1
• *Qualifications Show more details...
• *Job Summary:** The Youth Connections Coach will oversee the implementation of the YouthWorks program, including meeting outcomes, providing outreach, developing and scheduling program activities, coordinating professional mentors, and providing case management for program participants
...
Do you have a background working with youth or multi-cultural populations? Are you passionate about make a positive impact and seeing an improvement in the lives of the people we serve? Then join us.
• *Major Responsibilities:**
· Support the integration of refugee youth, provide youth the opportunity to identify and prioritize goals that will support their integration while also developing positive and meaningful relationships with insightful and culturally responsive mentors.
· Provide allowable mentoring services and case management activities for eligible refugee youth.
· Perform initial assessments of the needs and goals of the youth and develop a plan to meet those needs through educational, vocational, and social activities.
· Provide case management that includes documenting services provided and the progress of each youth toward meeting the youth’s service plan.
· Work with the Volunteer and Donations Coordinator to recruit and train mentors to support refugee youth.
· Verify that each youth participating in the BRIDGE program meet eligibility requirements and maintain eligibility documentation certifying each youth's eligibility.
· Collaborate with school districts, community colleges, America’s Job Center of California (AJCC), county welfare departments (CWD), and other service providers to refer eligible students in order to address service gaps.
· Other tasks and duties as assigned.
• *Job Requirements:**
· Bachelor’s degree, preferably in Education, or equivalent work experience.
· 3+ years’ experience working with English language learners, particularly those with interrupted formal education.
· Experience working with youth and/or refugee populations.
· Strong interpersonal, and communication (verbal and written) skills.
· Cross-cultural or overseas experience.
· Proficiency with Microsoft computer applications and internet research.
· Ability to take initiative and problem-solve effectively in high stress situations.
· Ability to work independently and as part of a team.
· English language fluency required. Fluency in other languages such as Spanish, Tigrinya, Amharic, or Farsi is a plus.
• *Working Environment:**
· Standard office work environment coupled with regular travel in and around the service delivery area.
· Reoccurring need to provide services outside of traditional work hours (evenings and weekends).
• *COVID-19 Vaccination Requirement:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires new hires to furnish proof of vaccination against COVID-19 in order to be considered for any in-office or hybrid positions. All IRC US offices require full vaccination to attend any in-office functions (e.g., meetings, trainings).
• *Commitment to Diversity and Inclusivity:** IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.
• *Equal Opportunity Employer:** We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
• *US Benefits:** We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $120 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.
\#LI-GR1
• *Qualifications Show more details...
via UN Talent
schedule_type: Full-time
**Job Description**
• *Job Overview:** The Operations Specialist provides a broad variety of support services to the San Jose office. The position is responsible for completing general administrative tasks, including overseeing the general day-to-day office operations and front desk/reception interns and volunteers. The Operations Specialist is responsible for providing logistics support for... office facilities, including office infrastructure,
**Job Description**
• *Job Overview:** The Operations Specialist provides a broad variety of support services to the San Jose office. The position is responsible for completing general administrative tasks, including overseeing the general day-to-day office operations and front desk/reception interns and volunteers. The Operations Specialist is responsible for providing logistics support for... office facilities, including office infrastructure, ordering, supplies, IT, phones, etc. The position is also responsible for assisting the Site Director in coordinating meetings, trainings, and events, and serving as a local point person for human resources. The position directly reports to the NorCal HR & Admin Manager and indirectly to the Site Director.
• *Major Responsibilities:**
• Serve as the office’s primary focal point for IT and communications infrastructure, hardware, and software matters.
• Work with regional and HQ IT team to address any internet or telecommunications service disruptions, liaising with local internet and telecommunications service providers.
• Serve as the office’s focal point for day-to-day S&S matters.
• Escalates and reports incident management including filing police reports. Report S&S incidents involving covered persons in accordance with established protocols.
• Organize a minimum of one emergency evacuation exercise at office or program site level per year and other appropriate trainings informed by Security Risk Assessment findings.
• Order office supplies, equipment etc. in accordance with supply chain and financial compliance guidelines and coordinate servicing and repairs as needed.
• Manage Integra vendor creation and billing/invoices in coordination with Finance team.
• Coordinate fleet management in accordance with established protocols.
• Coordinate on- and off-site storage needs.
• Manage equipment leases, coordinate repairs and improvements as needed.
• Coordinate the allocation of workspaces and support related employee lifecycle needs such as building access.
• Support smooth functioning of office infrastructure including communications equipment and services.
• Assist with planning and coordinating office events and meetings.
• Greet clients, visitors, donors, job candidates, and other IRC stakeholders at front desk with a high degree of professionalism.
• Direct phone calls and follow up on voicemail.
• Complete I-9 verifications with new hires.
• Other duties as assigned.
• *Key Working Relationships:**
• *Position Reports to:** HR & Admin Manager with dotted line to Site Director.
• *Job Requirements:**
• Undergraduate degree required; relevant work experience may be substituted.
• One or more years of relevant work experience in office administration; human resources, facilities management, procurement or related field, preferred.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong keyboarding and internet usage skills; database familiarity a plus.
• Tech savvy with ability to troubleshoot basic hardware and software issues, preferred.
• Basic accounting skills, preferred.
• Solid organizational skills with the ability to work productively and accurately while under pressure in a fast-paced environment
• Ability to effectively communicate and work as a team member with collaborative partners in a multi-cultural environment.
• Fluent in English, both spoken and written.
• *Work Environment:**
• Standard office environment.
• *COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
\#LI\_GR1
• *Qualifications Show more details...
• *Job Overview:** The Operations Specialist provides a broad variety of support services to the San Jose office. The position is responsible for completing general administrative tasks, including overseeing the general day-to-day office operations and front desk/reception interns and volunteers. The Operations Specialist is responsible for providing logistics support for... office facilities, including office infrastructure, ordering, supplies, IT, phones, etc. The position is also responsible for assisting the Site Director in coordinating meetings, trainings, and events, and serving as a local point person for human resources. The position directly reports to the NorCal HR & Admin Manager and indirectly to the Site Director.
• *Major Responsibilities:**
• Serve as the office’s primary focal point for IT and communications infrastructure, hardware, and software matters.
• Work with regional and HQ IT team to address any internet or telecommunications service disruptions, liaising with local internet and telecommunications service providers.
• Serve as the office’s focal point for day-to-day S&S matters.
• Escalates and reports incident management including filing police reports. Report S&S incidents involving covered persons in accordance with established protocols.
• Organize a minimum of one emergency evacuation exercise at office or program site level per year and other appropriate trainings informed by Security Risk Assessment findings.
• Order office supplies, equipment etc. in accordance with supply chain and financial compliance guidelines and coordinate servicing and repairs as needed.
• Manage Integra vendor creation and billing/invoices in coordination with Finance team.
• Coordinate fleet management in accordance with established protocols.
• Coordinate on- and off-site storage needs.
• Manage equipment leases, coordinate repairs and improvements as needed.
• Coordinate the allocation of workspaces and support related employee lifecycle needs such as building access.
• Support smooth functioning of office infrastructure including communications equipment and services.
• Assist with planning and coordinating office events and meetings.
• Greet clients, visitors, donors, job candidates, and other IRC stakeholders at front desk with a high degree of professionalism.
• Direct phone calls and follow up on voicemail.
• Complete I-9 verifications with new hires.
• Other duties as assigned.
• *Key Working Relationships:**
• *Position Reports to:** HR & Admin Manager with dotted line to Site Director.
• *Job Requirements:**
• Undergraduate degree required; relevant work experience may be substituted.
• One or more years of relevant work experience in office administration; human resources, facilities management, procurement or related field, preferred.
• Proficient in Microsoft Office applications (Word, Excel, Outlook) and strong keyboarding and internet usage skills; database familiarity a plus.
• Tech savvy with ability to troubleshoot basic hardware and software issues, preferred.
• Basic accounting skills, preferred.
• Solid organizational skills with the ability to work productively and accurately while under pressure in a fast-paced environment
• Ability to effectively communicate and work as a team member with collaborative partners in a multi-cultural environment.
• Fluent in English, both spoken and written.
• *Work Environment:**
• Standard office environment.
• *COVID-19 Vaccination Requirement****: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.**
\#LI\_GR1
• *Qualifications Show more details...
via UN Talent
schedule_type: Full-time
**Job Description**
• *Job Overview
...
The APA Afghan Community will mobilize the local community to engage with APA arrivals. The APA Afghan Community Coordinator position will provide needed outreach to community members and groups to assist offices with orienting new arrivals. The position will organize community members to work with local field offices and collaboratively serve APA clients. This position will work across IRC’s ORR and PRM
**Job Description**
• *Job Overview
...
The APA Afghan Community will mobilize the local community to engage with APA arrivals. The APA Afghan Community Coordinator position will provide needed outreach to community members and groups to assist offices with orienting new arrivals. The position will organize community members to work with local field offices and collaboratively serve APA clients. This position will work across IRC’s ORR and PRM funded programs (including APA and Preferred Communities).
• *Major Responsibilities:**
Responsibilities include, but are not limited to:
· Support IRC office in creating and implement community coordination for APA clients, including organize community members to work with local field offices and collaboratively serve APA clients.
· Conduct outreach by following up on existing leads from individuals and community organizations; contact organizations who already support the office and develop new sponsorship opportunities through networking and research
· Create tools, fact sheets, presentations, and templates to support community outreach and response related to the APA program
· Serve as the primary point of contact at IRC with local community members and groups. Provide initial orientation to participants and assist throughout the process by providing ongoing training and support to volunteers and groups. Support the resolution of any issues that may arise.
· Coordinate with direct service staff to ensure timely delivery and documentation of Placement and Assistance services for sponsored families, in accordance with funder guidelines.
· Represent IRC at local meetings, seminars, forums, and other community outreach opportunities as needed.
· Collaborate with colleagues on the Resource Development team to amplify messaging about IRC’s work and how community members can support Afghan Evacuee and other refugee and immigrant families.
· Assist with the collection and distribution of in-kind and monetary donations as needed.
· Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
· May train and lead the activities of volunteers and interns.
· Other duties as assigned.
• *Key Working Relationships:**
• *Position Reports to:**
• *Position directly supervises:** Interns and volunteers within program
• *Indirect Reporting:** **Other Internal and/or external contacts:**
• **Internal:*** IRC staff, interns and volunteers
• **External:*** Position helps coordinate services and is responsible for maintaining relationships with appropriate vendors and community partners
• *Job Requirements:**
· Bachelor’s degree from an accredited college or university preferred.
· 2-3 years of related professional experience.
· Prior volunteer or professional experience in community development or volunteer coordination strongly preferred.
· Experience working with refugee and/or immigrant populations strongly preferred.
· Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
· Demonstrated success working and communicating effectively in a multi-cultural environment.
· Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
· Self-direction and initiative, when needed, to take the lead and to follow through to completion.
· Fluent in English, both spoken and written; ability to communicate in Dari, and Pashto is desired.
· Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
· Valid driver’s license and access to a personal, insured vehicle.
• *Working Environment:**
· A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
· May require weekend and/or evening work.
• *COVID-19 Vaccination Requirement****:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, **IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *3Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.**
\#LI\_GR1
• *Qualifications Show more details...
• *Job Overview
...
The APA Afghan Community will mobilize the local community to engage with APA arrivals. The APA Afghan Community Coordinator position will provide needed outreach to community members and groups to assist offices with orienting new arrivals. The position will organize community members to work with local field offices and collaboratively serve APA clients. This position will work across IRC’s ORR and PRM funded programs (including APA and Preferred Communities).
• *Major Responsibilities:**
Responsibilities include, but are not limited to:
· Support IRC office in creating and implement community coordination for APA clients, including organize community members to work with local field offices and collaboratively serve APA clients.
· Conduct outreach by following up on existing leads from individuals and community organizations; contact organizations who already support the office and develop new sponsorship opportunities through networking and research
· Create tools, fact sheets, presentations, and templates to support community outreach and response related to the APA program
· Serve as the primary point of contact at IRC with local community members and groups. Provide initial orientation to participants and assist throughout the process by providing ongoing training and support to volunteers and groups. Support the resolution of any issues that may arise.
· Coordinate with direct service staff to ensure timely delivery and documentation of Placement and Assistance services for sponsored families, in accordance with funder guidelines.
· Represent IRC at local meetings, seminars, forums, and other community outreach opportunities as needed.
· Collaborate with colleagues on the Resource Development team to amplify messaging about IRC’s work and how community members can support Afghan Evacuee and other refugee and immigrant families.
· Assist with the collection and distribution of in-kind and monetary donations as needed.
· Use personal, insured vehicle and/or public transportation (where available) to travel and transport clients and materials as needed throughout the service delivery area.
· May train and lead the activities of volunteers and interns.
· Other duties as assigned.
• *Key Working Relationships:**
• *Position Reports to:**
• *Position directly supervises:** Interns and volunteers within program
• *Indirect Reporting:** **Other Internal and/or external contacts:**
• **Internal:*** IRC staff, interns and volunteers
• **External:*** Position helps coordinate services and is responsible for maintaining relationships with appropriate vendors and community partners
• *Job Requirements:**
· Bachelor’s degree from an accredited college or university preferred.
· 2-3 years of related professional experience.
· Prior volunteer or professional experience in community development or volunteer coordination strongly preferred.
· Experience working with refugee and/or immigrant populations strongly preferred.
· Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
· Demonstrated success working and communicating effectively in a multi-cultural environment.
· Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
· Self-direction and initiative, when needed, to take the lead and to follow through to completion.
· Fluent in English, both spoken and written; ability to communicate in Dari, and Pashto is desired.
· Proficient in Microsoft Office applications (Word, Excel, Outlook); ability to use the internet and other digital tools for data entry, research, and problem-solving purposes.
· Valid driver’s license and access to a personal, insured vehicle.
• *Working Environment:**
· A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
· May require weekend and/or evening work.
• *COVID-19 Vaccination Requirement****:** In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, **IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.**
• *3Commitment to Diversity and Inclusivity****: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.**
• *Equal Opportunity Employer****: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.**
\#LI\_GR1
• *Qualifications Show more details...
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