Most recent job postings at coursera
via Careers At Coursera posted_at: 3 days agoschedule_type: Full-time
Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024. Coursera partners with over 325 leading university and industry partners to offer a broad catalog... of content and credentials, including courses, Specializations, Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.

Coursera partners with over 325 leading university and industry partners to offer a broad catalog... of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

Job Overview

As the Rev Ops Systems Associate, you will drive process improvements and help evolve how our GTM team leverages our CRM ecosystem to drive Sales productivity and revenue growth. Reporting into the Enterprise Process & Technology team, this role will work closely with leaders in Sales, Strategy and Operations to streamline processes and gather system requirements to implement new features in Salesforce, CPQ and other tools to support the Sales process and forecasting. This role will also work with the offshore admin/development team to ensure features get implemented on time and with high quality standards.

The ideal candidate should be a problem solver with project management skills, have a strong understanding of the B2B Subscription SaaS model and metrics, and have a track record of using Salesforce.com and other 3rd party applications to automate manual processes and improve the productivity of GTM teams. If you thrive in and enjoy a fast-paced, innovative, cross-functional working environment, this will be a good opportunity for you.

Responsibilities
• Work on Salesforce.com development and maintenance (Sales Cloud)
• Work on Salesforce CPQ administrative tasks
• Maintain and develop integrations across our different business tooling
• Work with Sr Process & Technology Manager and Strategy & Planning team to define business problems, identify key requirements, document functional and technical designs, create user stories, and coordinate implementation with offsite development team
• Define clear acceptance criteria and test cases, identify test users, and coordinate user acceptance testing (UAT) to ensure business requirements are met and upheld.
• Maintain data quality and hygiene standards Salesforce, including running bulk data import/updates

Basic Qualifications
• 2+ years of experience designing revenue operations processes and building custom solutions in Salesforce (sales cloud) or working as a sr analyst in a Saleforce.com consulting practice.
• Experience working with Salesforce.com (flow automation, user management, report, dashboard generation), Salesforce CPQ (setting price and product rules, discount schedules, approval rules, product config)
• Understanding of subscription SaaS model and key metrics
• Strong ability to manage multiple projects with conflicting priorities with high attention to detail
• Methodical and analytical. Able to translate problems into solutions.

Preferred Qualifications
• Bachelor’s degree in Computer Science or Business, or equivalent experience
• Experience working on Sales/CS supporting tools such as Clari, Gainsight, LeanData, Gong, CLM tools such as Docusign/ Ironclad, Data Enrichment tools and data standardization tool (DemandTools)
• Experience working in Agile methodologies, sprint planning and using tools such as Jira/ ServiceNow.
• Experience supporting a large enterprise sales organization
• Salesforce.com Certifications such as Admin, Advanced Admin, Platform App Builder, Sales Cloud Consultant, and CPQ Specialist.

If this opportunity interests you, you might like these courses on Coursera:
• Business Metrics for Data-Driven Companies
• Influencing: Storytelling, Change Management and Governance Specialization
• Reports, Dashboards, and Customer Success in Salesforce

Compensation

Coursera offers competitive pay and equitable compensation practices. Our job titles may span more than one career level. This role's targeted hiring base salary range is between $65,200 and $81,500. The actual base pay is dependent upon many factors, including but not limited to prior work experiences, training/education, transferable skills, business needs, and geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for variable pay, equity, and benefits.

#LI-JC2
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.

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via Careers At Coursera posted_at: 3 days agoschedule_type: Full-time
Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024. Coursera partners with over 325 leading university and industry partners to offer a broad catalog... of content and credentials, including courses, Specializations, Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.

Coursera partners with over 325 leading university and industry partners to offer a broad catalog... of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

Job Overview

The Deal Desk Manager plays a crucial role in driving revenue growth and sales efficiency of Coursera’s Enterprise team by streamlining the deal process, optimizing deal structures, and facilitating cross-functional collaboration. You will be responsible for building the strategic direction, implementing & optimizing processes and tools for scale and efficiency, and creating a culture of accountability and excellence. You will partner with sales, finance, accounting, legal & revenue operations to build productive relationships and ensure mutually beneficial outcomes for Coursera and our customers.This position requires a strong understanding of B2B sales, contract negotiation, pricing strategies, and the ability to navigate complex deals while ensuring compliance and profitability.

Responsibilities
• Develop, execute and optimize the deal desk strategy to support revenue generation including: implement scalable processes for deal approvals, ticket/case management, and deal escalations leveraging automation, AI and templatized solutions for scale
• Own and optimize bookings policy, ensuring the standard operating procedures mitigate risk while supporting revenue generation
• Serve as a trusted advisor to sales, consulting on deal structure, pricing, discounts and business terms. Ensure deals are profitable and align with company policies, legal requirements, and revenue recognition guidelines. Provide sales training and resources related to quoting, pricing, policy and related processes
• Develop a formal approach to discounting and special terms for non-standard deals, ensuring mutually beneficial outcomes for both parties
• Collaborate with cross-functional teams, including sales, finance, accounting, legal, and revenue operations, to build productive relationships and align deal desk efforts with overall business objectives
• Set clear performance targets and metrics for the deal desk team and track progress against goals, identifying areas for improvement and launching initiatives to optimize. Continually collect feedback and improve the rep experience working with the deal desk.

Basic Qualifications
• Strong communication skills across all levels of an organization
• Ability to interpret complex data and and make decisions
• Experience managing cross-functional relationships
• Experience with Salesforce CPQ
• Leadership and people management experience

Preferred Qualifications
• MBA or advanced degree in a related field.
• Technology or software industry.
• Familiarity with revenue recognition

If this opportunity interests you, you might like these courses on Coursera:
• Influencing People
• Successful Negotiation: Essential Strategies and Skills

Compensation

Coursera offers competitive pay and equitable compensation practices. Our job titles may span more than one career level. This role's targeted hiring base salary range is between $119,200 and $149,000. The actual base pay is dependent upon many factors, including but not limited to prior work experiences, training/education, transferable skills, business needs, and geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for variable pay, equity, and benefits.

#LI-JC2
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.

#LI-Remote
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via Greenhouse posted_at: 3 days agoschedule_type: Full-time
Job Overview As the Rev Ops Systems Associate, you will drive process improvements and help evolve how our GTM team leverages our CRM ecosystem to drive Sales productivity and revenue growth. Reporting into the Enterprise Process & Technology team, this role will work closely with leaders in Sales, Strategy and Operations to streamline processes and gather system requirements to implement new... features in Salesforce, CPQ and other tools to support Job Overview

As the Rev Ops Systems Associate, you will drive process improvements and help evolve how our GTM team leverages our CRM ecosystem to drive Sales productivity and revenue growth. Reporting into the Enterprise Process & Technology team, this role will work closely with leaders in Sales, Strategy and Operations to streamline processes and gather system requirements to implement new... features in Salesforce, CPQ and other tools to support the Sales process and forecasting. This role will also work with the offshore admin/development team to ensure features get implemented on time and with high quality standards.

The ideal candidate should be a problem solver with project management skills, have a strong understanding of the B2B Subscription SaaS model and metrics, and have a track record of using Salesforce.com and other 3rd party applications to automate manual processes and improve the productivity of GTM teams. If you thrive in and enjoy a fast-paced, innovative, cross-functional working environment, this will be a good opportunity for you.

Responsibilities
• Work on Salesforce.com development and maintenance (Sales Cloud)
• Work on Salesforce CPQ administrative tasks
• Maintain and develop integrations across our different business tooling
• Work with Sr Process & Technology Manager and Strategy & Planning team to define business problems, identify key requirements, document functional and technical designs, create user stories, and coordinate implementation with offsite development team
• Define clear acceptance criteria and test cases, identify test users, and coordinate user acceptance testing (UAT) to ensure business requirements are met and upheld.
• Maintain data quality and hygiene standards Salesforce, including running bulk data import/updates

Basic Qualifications
• 2+ years of experience designing revenue operations processes and building custom solutions in Salesforce (sales cloud) or working as a sr analyst in a Saleforce.com consulting practice.
• Experience working with Salesforce.com (flow automation, user management, report, dashboard generation), Salesforce CPQ (setting price and product rules, discount schedules, approval rules, product config)
• Understanding of subscription SaaS model and key metrics
• Strong ability to manage multiple projects with conflicting priorities with high attention to detail
• Methodical and analytical. Able to translate problems into solutions.

Preferred Qualifications
• Bachelor’s degree in Computer Science or Business, or equivalent experience
• Experience working on Sales/CS supporting tools such as Clari, Gainsight, LeanData, Gong, CLM tools such as Docusign/ Ironclad, Data Enrichment tools and data standardization tool (DemandTools)
• Experience working in Agile methodologies, sprint planning and using tools such as Jira/ ServiceNow.
• Experience supporting a large enterprise sales organization
• Salesforce.com Certifications such as Admin, Advanced Admin, Platform App Builder, Sales Cloud Consultant, and CPQ Specialist.

If this opportunity interests you, you might like these courses on Coursera:
• Business Metrics for Data-Driven Companies
• Influencing: Storytelling, Change Management and Governance Specialization
• Reports, Dashboards, and Customer Success in Salesforce

Compensation

Coursera offers competitive pay and equitable compensation practices. Our job titles may span more than one career level. This role's targeted hiring base salary range is between $65,200 and $81,500. The actual base pay is dependent upon many factors, including but not limited to prior work experiences, training/education, transferable skills, business needs, and geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for variable pay, equity, and benefits.

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via Careers At Coursera posted_at: 4 days agoschedule_type: Full-time
Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024. Coursera partners with over 325 leading university and industry partners to offer a broad catalog... of content and credentials, including courses, Specializations, Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.

Coursera partners with over 325 leading university and industry partners to offer a broad catalog... of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor’s and master’s degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

Job Overview

At Coursera, the Industry Partnerships Team has the vision of enabling learners to acquire the high-demand skills they need to perform and acquire the jobs of the future. Through innovative partnerships with industry leaders (e.g. Google, IBM and Microsoft), we can empower our learners around the world to land their next job or promotion. Over the past 5 years, Coursera has deepened these partnerships to identify more opportunities to bring their expertise to the platform and close new partnerships to extend to new industry verticals.

In your role, you will identify and develop relationships with top brands around the globe to form content partnerships with Coursera. Additionally, you will coordinate with the broader cross functional team (product, marketing, partner success managers) to maximize the reach of the partnership to improve the lives of learners around the world.

Responsibilities
• Generate engagement with potential priority Industry Partnerships (IP), fortune 500 companies focused on technology and STEM, based on Coursera’s content strategy
• Evaluate, negotiate, and close key licensing deals that will help expand the portfolio of brands represented on the platform for our learners (users)
• Lead content acquisition efforts by owning and expanding the portfolio of educational learning content those brands have released on the platform
• Collaborate with internal and external teams to ensure the highest quality of educational learning content are created and launched on time, including coordinating with the partner success managers, content strategy, marketing and product
• Participate in business planning in collaboration with partners to maximize partnership revenue and user engagement

Basic Qualifications
• Experience developing partnerships with large fortune 500 companies, structuring partnership agreements and working with cross functional teams to on-board new partners
• 5+ years of related experience in business development
• Track record of successfully meeting and exceeding quarterly OKRs

Preferred Qualifications
• Content acquisition and partnership experience a strong plus
• Demonstrated ability to think both strategically and tactically, to influence across the organization at all levels, and to ensure flawless execution and strong understanding of business partnership development
• Demonstrated ability to form long-term strategic business relationships through engagement with senior executives as well as technical subject matter experts

If this opportunity interests you, you might like these courses on Coursera:
• Business Strategy Specialization
• Growth Strategy

Compensation

Coursera offers competitive pay and equitable compensation practices. Our job titles may span more than one career level. This role's targeted hiring base salary range is between $128,000 and $160,000. The actual base pay is dependent upon many factors, including but not limited to prior work experiences, training/education, transferable skills, business needs, and geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for variable pay, equity, and benefits.

#LI-JC2
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.

#LI-Remote
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via Salary.com posted_at: 15 days agoschedule_type: Full-time
Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024. Coursera partners with over 325 leading university and industry partners to offer a broad catalog... of content and credentials, including courses, Specializations, Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.

Coursera partners with over 325 leading university and industry partners to offer a broad catalog... of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor's and master's degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

Job Overview:

As a Customer Success Manager, your role is to ensure the success of our customers by serving as a trusted advisor and guiding them towards their desired outcomes. Your effectiveness will be measured by your adept management of client relationships and your ability to enhance customer satisfaction. Operating in a cross-functional capacity, you can anticipate collaborating with teams across Sales, Marketing, Content strategy, Product and Learner Operations, all working cohesively towards the shared goals of Coursera's growth and long-term success. Together, we are redefining how individuals acquire knowledge and skills, and we invite you to be a driving force as we transform lives through learning.

Responsibilities:
• Own strategic relationships with assigned customer accounts through a combination of remote & on-site engagements
• Responsible for client retention results, customer health metrics and verified outcomes
• Ensur customer success by driving adoption and key metrics, managing partner relationships, conducting business reviews, and sharing best practices - all is service of customers seeing value and growing their investment in their Coursera partnership.
• Serve as primary point of escalation when customer issues arise, troubleshooting, and ensuring quick resolution
• Provide quantitative and qualitative analysis to inform team decision-making and product roadmap
• Travel expected 25%

Basic Qualifications:
• 7 years of account management/sales/customer success experience
• Experience in driving client retention results, customer health metrics and driving value
• Experience increasing utilization metrics within assigned accounts

Preferred Qualifications:
• Experience working with government clients
• Experience with data heavy applications including Excel/Sheets and Looker
• Ability to articulate the power of education and learning to influence key business decision makers
• Strong sense of customer empathy and customer-centrism; to convert relationship and value into advocacy
• Entrepreneurial drive and ability to work autonomously in fast moving, quickly-changing environments
• Excellent interpersonal, communication, and presentation skills with a strong ability for problem solving and analytical thinking to translate data into action
• Experience working in Education Technology

If this opportunity interests you, you might like these courses on Coursera:
• Business Strategy
• Business Analytics

Compensation:

Coursera offers competitive pay and equitable compensation practices. Our job titles may span more than one career level. The targeted hiring base salary range for this role is between $112,00-131,500 . The actual base pay is dependent upon many factors, including but not limited to: prior work experiences, training/education, transferable skills, business needs, and geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for variable pay, equity, and benefits.

#LI-NM1
Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.

#LI-Remote
Show more details...
via Salary.com posted_at: 17 days agoschedule_type: Full-time
Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024. Coursera partners with over 325 leading university and industry partners to offer a broad catalog... of content and credentials, including courses, Specializations, Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.

Coursera partners with over 325 leading university and industry partners to offer a broad catalog... of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor's and master's degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

As a Product Designer at Coursera, you'll be an integral part of our Design, Research, and Brand Creative teams, which play a vital role in Coursera's success. Your role will translate learner and educator insights into user-centric experience strategies and design solutions that enhance the Coursera platform. Learning and transformation are inherently challenging. We aim to make education accessible to all, and we need extraordinary designers to realize this.

This role oversees our Assessment Learner and Educator Experiences to drive learning outcomes and credential rigor throughout career journeys successfully. Key objectives include helping learners practice, acquire feedback, and demonstrate learning while empowering educators with authoring, curation, and quality-tracking tools to deliver fair and efficacious assessments.

The ideal candidate will collaborate closely with content, teaching, and learning experts to incorporate evidence-based pedagogical strategies into our assessment experience that aid learning growth and rigor. They'll be adept at monitoring trends, AI advancements, and emerging technologies to inform and innovate our assessment offering continuously. The role sits within the Learning Management System, the heart of teaching and learning for all of Coursera's business lines and platform teams. Experience designing for platforms with various user types, and business objectives, and a high degree of competency with systems thinking is essential to maintain scalability, efficiency and innovation.

Responsibilities:
• Identify customer and business problems worth solving.
• Define compelling experience strategies that translate into innovative solutions that drive value.
• Lead end-to-end design processes, from concept ideation based on research and data insights to human-centered interfaces and interactions that engage and delight.
• Design scalable, responsive, and accessible experiences that drive business growth while being globally scalable, locally relevant, inclusive, and equitable for all.
• Leverage qualitative and quantitative insights to inform design thinking and rationale.
• Closely collaborate with cross-functional teams, including product managers, engineers, data scientists, content strategists, and researchers.
• Advocate for learners and educators and influence experience design decisions with peers and stakeholders.
• Inform and prioritize quarterly roadmaps, projects, and tasks effectively in a strategic Design Lead capacity.
• Uphold design standards within the team and continuously raise the bar for quality.

Basic Qualifications:
• 6 years experience as a UX/Product Designer

Preferred Qualifications:
• Experience designing SaaS and enterprise products.
• Proficiency in design and systems thinking to facilitate workshops, develop solution frameworks, map information architecture frameworks, create object models, craft user flows and wireframes, and construct prototypes.
• Expert in responsive and accessible web-based design solutions.
• Adept at leveraging, optimizing, and contributing to design systems and UI pattern libraries
• Expert in design, analytics, and collaboration tools like Figma, Amplitude, Full Story, and Jira.
• Strong communication and collaboration skills with cross-functional teams.
• Ability to craft and present a point of view in a compelling way to stakeholders.
• Ability to simplify complex technical concepts and test design solutions effectively.
• Able to consider and rationalize the technical difficulty of different designs, finding ways to test concepts as simply as possible.
• Experience in new product development and user research.

Nice-To-Have:
• Experience designing AI products.
• Experience as a course instructor or teaching assistant.
• Experience leading and facilitating large-scale design-thinking workshops.
• Experience maintaining localized and right-to-left experiences.
• Hybrid skill set across the design capabilities from UX to interaction and visual design.

If this opportunity interests you, you might like these courses on Coursera:
• Leading Teams
• Design Thinking for the Greater Good
• Design Led Strategy

Our job titles may span more than one career level. The starting base pay for this role is between $155,040 and $180,234. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs, and location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, and benefits.

#LI-BL1

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.

#LI-Remote
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via Salary.com posted_at: 12 days agoschedule_type: Full-time
Job Overview: As a Customer Success Manager, your role is to ensure the success of our customers by serving as a trusted advisor and guiding them towards their desired outcomes. Your effectiveness will be measured by your adept management of client relationships and your ability to enhance customer satisfaction. Operating in a cross-functional capacity, you can anticipate collaborating with... teams across Sales, Marketing, Content strategy, Product Job Overview:

As a Customer Success Manager, your role is to ensure the success of our customers by serving as a trusted advisor and guiding them towards their desired outcomes. Your effectiveness will be measured by your adept management of client relationships and your ability to enhance customer satisfaction. Operating in a cross-functional capacity, you can anticipate collaborating with... teams across Sales, Marketing, Content strategy, Product and Learner Operations, all working cohesively towards the shared goals of Coursera's growth and long-term success. Together, we are redefining how individuals acquire knowledge and skills, and we invite you to be a driving force as we transform lives through learning.

Responsibilities:
• Own strategic relationships with assigned customer accounts through a combination of remote & on-site engagements
• Responsible for client retention results, customer health metrics and verified outcomes
• Ensur customer success by driving adoption and key metrics, managing partner relationships, conducting business reviews, and sharing best practices – all is service of customers seeing value and growing their investment in their Coursera partnership.
• Serve as primary point of escalation when customer issues arise, troubleshooting, and ensuring quick resolution
• Provide quantitative and qualitative analysis to inform team decision-making and product roadmap
• Travel expected 25%

Basic Qualifications:
• 7 years of account management/sales/customer success experience
• Experience in driving client retention results, customer health metrics and driving value
• Experience increasing utilization metrics within assigned accounts

Preferred Qualifications:
• Experience working with government clients
• Experience with data heavy applications including Excel/Sheets and Looker
• Ability to articulate the power of education and learning to influence key business decision makers
• Strong sense of customer empathy and customer-centrism; to convert relationship and value into advocacy
• Entrepreneurial drive and ability to work autonomously in fast moving, quickly-changing environments
• Excellent interpersonal, communication, and presentation skills with a strong ability for problem solving and analytical thinking to translate data into action
• Experience working in Education Technology

If this opportunity interests you, you might like these courses on Coursera:
• Business Strategy
• Business Analytics

Compensation:

Coursera offers competitive pay and equitable compensation practices. Our job titles may span more than one career level. The targeted hiring base salary range for this role is between $112,00-131,500 . The actual base pay is dependent upon many factors, including but not limited to: prior work experiences, training/education, transferable skills, business needs, and geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for variable pay, equity, and benefits.

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via Jooble posted_at: 28 days agoschedule_type: Part-time
Full job description Required qualifications... • Masters in Software Engineering, • Industry work experience in related field • Experience teaching software development lifecycle in online formats • Familiarity with Coursera Preferred qualifications: • 10+ years of industry experience in software development • Prior experience teaching to professionals in the field, • Experience dealing with course development and maintenance • Full job description

Required qualifications...
• Masters in Software Engineering,
• Industry work experience in related field
• Experience teaching software development lifecycle in online formats
• Familiarity with Coursera

Preferred qualifications:
• 10+ years of industry experience in software development
• Prior experience teaching to professionals in the field,
• Experience dealing with course development and maintenance
• Prior experience teaching courses on Coursera.

About the Position:

The position is that of instructor for course maintenance work for the online courses on Coursera in the Software Development Lifecycle specialization.

Job description:
• Review existing course content (25%)
• Address student requests and Coursera platform feedback (40%)
• Make required updates to content as needed (25%)
• Monitor effectiveness of changes (10%)

The University of Minnesota Software Engineering Center runs the MS in Software Engineering program as well as specializations related to Software Engineering through the University's partnership with Coursera.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will have the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

This position will remain open until filled.

To request an accommodation during the application process, please e-mail View email address on jobs.institutedata.com or call View phone number on jobs.institutedata.com.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America’s Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022
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via Salary.com posted_at: 13 days agoschedule_type: Full-time
Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024. Coursera partners with over 325 leading university and industry partners to offer a broad catalog... of content and credentials, including courses, Specializations, Coursera was launched in 2012 by two Stanford Computer Science professors, Andrew Ng and Daphne Koller, with a mission to provide universal access to world-class learning. It is now one of the largest online learning platforms in the world, with 148 million registered learners as of March 31, 2024.

Coursera partners with over 325 leading university and industry partners to offer a broad catalog... of content and credentials, including courses, Specializations, Professional Certificates, Guided Projects, and bachelor's and master's degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as data science, technology, and business. Coursera became a B Corp in February 2021.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

We at Coursera are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. As a remote-first company, our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates.

Job Overview:

The Enterprise Solutions team serves global organizations, including leading companies, governments, and nonprofits, who seek to upskill or retrain their workforce with the world's best education. This team is made up of three sub-teams: Sales, Customer Success, and Revenue Strategy & Operations. The teams operate globally.

As part of Coursera's Enterprise team, you will play a key role in increasing global access to a world-class education. You will help build Coursera's Enterprise business and partnerships and work across the organization in service of Coursera's growth and long-term success.

As an Enterprise Account Executive at Coursera, your mission is to consistently surpass quarterly and annual sales quotas by leveraging your expertise in prospecting, developing, and closing new government sales opportunities. Crafting strategic territory plans, you will proactively drive revenue growth within your designated area, focusing on acquiring net new logos to expand Coursera's market presence. Drawing on your in-depth knowledge of industry trends, you will consult and support prospective customers, ensuring Coursera's solutions align seamlessly with their needs. Together, we are redefining how individuals acquire knowledge and skills, and we invite you to be a driving force as we transform lives through learning.

Responsibilities:
• Effectively prospect, develop, and close new government sales opportunities; create strategic territory plan and drive revenue within that territory
• Drive new business with net new logos
• Meet and exceed all quarterly and annual sales quotas
• Accurately forecast quarterly and monthly sales
• Use in-depth knowledge of industry trends to consult and support prospective customers
• Be the voice of Coursera's partners, sharing customer-driven insights across Coursera, including product, engineering, business development, and legal

Basic Qualifications:
• 8 years experience selling Enterprise SaaS solutions to government agencies
• Demonstrated experience selling enterprise solutions into large/complex accounts and over-achieving quarterly and annual sales targets
• Business development and revenue closing sales experience
• Ability to travel 25% of the time to customer meetings, trade shows, and events as needed

Preferred Qualifications:
• Enterprise sales experience at a SaaS company selling to public sector customers across the US Federal Government
• Experience consistently exceeding quota of $1 Million , with proven success in accurately forecasting targets, and achieving sales commits
• Ability to hold your own in meetings with senior executives from prospective partners and speak as a thought leader and visionary in the learning space
• Strong written and verbal communication skills, strong analytical and creative problem solving abilities, excellent interpersonal skills, organizational, and operational skills
• Entrepreneurial drive and ability to work autonomously in fast moving, quickly-changing environments

If this opportunity interests you, you might like these courses on Coursera:
• Business Strategy
• Business Analytics
• Influencing People
• Customer Analytics

Compensation:

Coursera offers competitive pay and equitable compensation practices. Our job titles may span more than one career level. The targeted hiring base salary range for this role is between $115,000-$142,000. The actual base pay is dependent upon many factors, including but not limited to: prior work experiences, training/education, transferable skills, business needs, and geographical location. The base pay range is subject to change and may be modified in the future. This role may also be eligible for variable pay, equity, and benefits.

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Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.

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via CareerBuilder posted_at: 4 days agoschedule_type: Full-time
Microsoft Cybersecurity Analyst Professional Certificate Launch your career as a cybersecurity analyst. Build job-ready skills for an in-demand career in the field of cybersecurity in as little as 6 months. No prior experience required to get started... Understand the cybersecurity landscape and learn core concepts foundational to security, compliance, and identity solutions. Understand the vulnerabilities of an organizations network and mitigate Microsoft Cybersecurity Analyst Professional Certificate

Launch your career as a cybersecurity analyst. Build job-ready skills for an in-demand career in the field of cybersecurity in as little as 6 months. No prior experience required to get started...

Understand the cybersecurity landscape and learn core concepts foundational to security, compliance, and identity solutions.

Understand the vulnerabilities of an organizations network and mitigate attacks on network infrastructures to protect data.

Develop and implement threat mitigation strategies by applying effective cybersecurity measures within an Azure environment.

Demonstrate your new skills with a capstone project and prepare for the industry-recognized Microsoft SC-900 Certification exam.

See how employees at top companies are mastering in-demand skills
• Receive professional-level training from Microsoft
• Demonstrate your proficiency in portfolio-ready projects
• Earn an employer-recognized certificate from Microsoft
• Qualify for in-demand job titles: Junior Cybersecurity Analyst, Cybersecurity Analyst
$119,000 +

$119,000 + median U.S. salary for Cybersecurity ¹

147,000 + U.S. job openings in Cybersecurity¹

147,000 + U.S. job openings in Cybersecurity¹

Get exclusive access to career resources upon completion

Resume review

Improve your resume and LinkedIn with personalized feedback

Practice your skills with interactive tools and mock interviews

Plan your career move with Coursera’s job search guide

¹Lightcast Job Postings Report, United States, 7/1/22-6/30/23.²Based on program graduate survey responses, United States 2021.

Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

Earn 50% off your Microsoft Cybersecurity Analyst Certification Exam (SC-900)

Professional Certificate - 9 course series

Learners who complete this program will receive a 50% discount voucher to take the SC-900 Certification Exam.

Organizations rely on cybersecurity experts to protect themselves from threats, but nearly 60% report security talent shortages. 1 Prepare for a new career in this high-demand field with professional training from Microsoft — an industry-recognized leader in cybersecurity.

The role of a cybersecurity analyst includes monitoring networks for vulnerabilities or potential threats, mitigating attacks on the network infrastructures, and implementing strategies for data protection. With 95% of fortune 500 companies using Azure, it’s critical for cybersecurity professionals to learn to protect data within an Azure environment. 2

Through a mix of videos, assessments, and hands-on activities, you’ll learn cybersecurity concepts and how they apply to a business environment, discuss threat mitigation strategies from an enterprise perspective, apply effective cybersecurity policy measures within an Azure environment, & practice on tools like MS defender, Azure Active Directory & more.

When you graduate, you’ll have tangible examples to talk about in job interviews and you’ll also be prepared to take the Microsoft SC-900 Certification Exam.

1 McKinsey & Company, Securing your organization to reduce cyber risk (June 2022)

2 Microsoft Azure, Microsoft Azure:The only consistent, comprehensive hybrid cloud (Sept 2018)

This program has been uniquely mapped to key job skills required in cybersecurity analyst roles. In each course, you’ll be able to consolidate what you have learned by completing a capstone project that simulates real-world cybersecurity scenarios. You’ll also complete a final capstone project where you’ll create your own cybersecurity proposal for the creation and protection of a business network and infrastructure. The projects will include practicing on:

A real-world scenario focused on penetration testing, building configuration, and testing strategy for white box testing of a penetration test on virtual networks.

A real-world capstone project that enables you to demonstrate your cybersecurity analyst skills.

To round off your learning, you’ll take a mock exam that has been set up in a similar style to the industry-recognized Microsoft Exam SC-900: Microsoft Security, Compliance, and Identity Fundamentals.

Why people choose Coursera for their career

Felipe M.

Learner since 2018

"To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood."

Jennifer J.

Learner since 2020

"I directly applied the concepts and skills I learned from my courses to an exciting new project at work."

Larry W.

Learner since 2021

"When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go."

"Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits."

New to Security? Start here.

Open new doors with Coursera Plus

Unlimited access to 7,000+ world-class courses, hands-on projects, and job-ready certificate programs - all included in your subscription

Advance your career with an online degree

Earn a degree from world-class universities - 100% online

Join over 3,400 global companies that choose Coursera for Business

Upskill your employees to excel in the digital economy

How long does it take to complete the Professional Certificate?

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