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Cox Communications
Cox.com is a website for Cox Communications, one of the largest privately held telecommunications companies in America. The website provides access to a wide range of services, including internet, TV, phone, and home security. It offers multiple plans with various speeds, packages, and prices to meet individual customer needs. The website also features expert advice to help customers maximize their home entertainment and online experiences. Additionally, customers can manage their accounts, pay bills, and get support through the website's user-friendly interface. Overall, cox.com is a convenient and reliable platform for customers looking for premium telecommunications services.
Most require internet service (because streaming) and will count toward your internet plan’s data usage. TV Starter is the cheapest of Cox’s TV packages, coming in at $53 a month.cabletv.comCox Communications’s Contour DVR/receiver comes with several streaming apps installed, including Netflix, Amazon Prime Video, Pandora, YouTube, Tubi, and a few others.
If you truly want to get the best deals at Cox Communications, consider looking into the bundle offers. You can combine home internet, TV and even home phone and smart home technology.savings.comIf you’re interested in referring people to Cox Communications, you can use the Refer a Friend program to do so. You’ll get a prepaid Mastercard for every friend you refer to Cox Communications.
The organizations will differ from state to state, and year to year, but usually also have a focus on education, technology, social issues, and the arts. [26]en.wikipedia.orgOther state branches of Cox Communications also donate money annually through a Community Investment Grant program. The money comes from employees and goes to 501 (c) (3) organizations.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#4,680 Site Rank
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Site age29 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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FoundedFebruary 1962
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Headquarters6205 Peachtree Dunwoody Rd.,,Atlanta,,,GA,30328,,U.S.
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Key peopleMark Greatrex,(,President,and,CEO,),James C. Kennedy,(,Chairman,),Anne Cox Chambers,(,Director,)
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Number of employees20,000 (2020)
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ParentCox Enterprises
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Area servedArizona,,,Arkansas,,,California,,,Connecticut,,,Washington, D.C.,,,Florida,,,Georgia,,,Idaho,,,Iowa,,,Kansas,,,Louisiana,,,Massachusetts,,,Nebraska,,,Nevada,,,North Carolina,,,Ohio,,,Oklahoma,,,Texas,,,Rhode Island,,,Virginia
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RevenueUS$11 billion (2016)
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TypeSubsidiary,of,Cox Enterprises
Traffic rank
#4,680
#4,680
Site age
29 yrs
29 yrs
Location
United States
United States
Popular Questions for Cox Communications
Newest job postings for Cox Communications
via ZipRecruiter
posted_at: 20 hours agoschedule_type: Full-timesalary: 57.8K–86.8K a year
Consumer Insights Researcher II
Cox is on a journey to reimagine every customer interaction - from communication to products to customer experience...
The Consumer Insights Researcher II will play a critical role in shaping this future by supporting marketing research activities and leveraging insights to drive business decisions, with a heavy focus on product and brand initiatives. The types of research to be conducted will include both qualitative
Consumer Insights Researcher II
Cox is on a journey to reimagine every customer interaction - from communication to products to customer experience...
The Consumer Insights Researcher II will play a critical role in shaping this future by supporting marketing research activities and leveraging insights to drive business decisions, with a heavy focus on product and brand initiatives. The types of research to be conducted will include both qualitative and quantitative methods. This job is for you if you enjoy using the best available methods and sources to enable leaders to make strategic decisions based on the insights you provide about our current and prospective customers. You will work closely with a team of 10 passionate, strategic, researchers, that each care as deeply as you do about representing the voice of the consumer every day. As you gain understanding of the nuances of our industry, products, stakeholders, and types of projects, you will design and execute research projects with increasing autonomy.
A successful candidate will have a strong understanding of the marketing research process and a passion for socializing insights across the organization. They will have strong project management skills, attention to detail and thrive in a collaborative team environment. They should strive to inspire empathy for the customer and consumer-centric decision making. This role reports to a Director of Consumer Insights.
What You'll Do
• Executes action plans to support primary and secondary research activities utilizing a variety of qualitative and quantitative methodologies
• Analyzes data and prepares reports of research findings that clearly communicate insights and recommendations
• Translates market research findings into concise and actionable insights
• Works effectively with external consumer research suppliers as needed (both primary and syndicated)
• Manages and uses in-house research tool(s), working closely with vendors
• Develops sampling requirements and partner with analytics teams on sample management and survey deployment
We take a custom approach to research - designing each study to meet the unique needs of that initiative. We leverage a variety of research approaches, including:
• Discrete choice methodologies
• Concept testing
• Message testing
• Advertising effectiveness
• Qualitative research (focus groups, one-on-one interviews, video open-ends, online journals, etc.)
• In-market tracking
What's In It For You
At Cox, we reward your hard work with meaningful benefits.
First, we offer a competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!
We value people more than technology. That means you'll work within a culture and with a team that values your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.
We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.
Who You Are
Minimum
• Bachelor's degree in a related discipline and 2 years 'experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field
• Strong understanding of statistics, research methodology, and data analysis
• Strong knowledge of Microsoft Word, Excel, and PowerPoint
• Strong attention to detail
• Excellent time management skills and the ability to prioritize work
• Self-motivated with ability to work independently
• Demonstrates curiosity
• Builds trusted partnerships with internal and external partners
• Communicate in a clear, compelling and cohesive story (verbally and written presentations).
• Creativity to come up with innovative research solutions and curiosity to follow the data
Preferred
• Master's or PhD in marketing research, business, or social science
• Minimum of two (2) years of experience working with custom marketing research methodologies and processes (client or vendor side)
• Experience in statistics, research methodology, and/or data analysis
• Experience using syndicated research products (e.g., Nielsen, Forrester)
USD 57,800.00 - 86,800.00 per year
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes Show more details...
Cox is on a journey to reimagine every customer interaction - from communication to products to customer experience...
The Consumer Insights Researcher II will play a critical role in shaping this future by supporting marketing research activities and leveraging insights to drive business decisions, with a heavy focus on product and brand initiatives. The types of research to be conducted will include both qualitative and quantitative methods. This job is for you if you enjoy using the best available methods and sources to enable leaders to make strategic decisions based on the insights you provide about our current and prospective customers. You will work closely with a team of 10 passionate, strategic, researchers, that each care as deeply as you do about representing the voice of the consumer every day. As you gain understanding of the nuances of our industry, products, stakeholders, and types of projects, you will design and execute research projects with increasing autonomy.
A successful candidate will have a strong understanding of the marketing research process and a passion for socializing insights across the organization. They will have strong project management skills, attention to detail and thrive in a collaborative team environment. They should strive to inspire empathy for the customer and consumer-centric decision making. This role reports to a Director of Consumer Insights.
What You'll Do
• Executes action plans to support primary and secondary research activities utilizing a variety of qualitative and quantitative methodologies
• Analyzes data and prepares reports of research findings that clearly communicate insights and recommendations
• Translates market research findings into concise and actionable insights
• Works effectively with external consumer research suppliers as needed (both primary and syndicated)
• Manages and uses in-house research tool(s), working closely with vendors
• Develops sampling requirements and partner with analytics teams on sample management and survey deployment
We take a custom approach to research - designing each study to meet the unique needs of that initiative. We leverage a variety of research approaches, including:
• Discrete choice methodologies
• Concept testing
• Message testing
• Advertising effectiveness
• Qualitative research (focus groups, one-on-one interviews, video open-ends, online journals, etc.)
• In-market tracking
What's In It For You
At Cox, we reward your hard work with meaningful benefits.
First, we offer a competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!
We value people more than technology. That means you'll work within a culture and with a team that values your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.
We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.
Who You Are
Minimum
• Bachelor's degree in a related discipline and 2 years 'experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field
• Strong understanding of statistics, research methodology, and data analysis
• Strong knowledge of Microsoft Word, Excel, and PowerPoint
• Strong attention to detail
• Excellent time management skills and the ability to prioritize work
• Self-motivated with ability to work independently
• Demonstrates curiosity
• Builds trusted partnerships with internal and external partners
• Communicate in a clear, compelling and cohesive story (verbally and written presentations).
• Creativity to come up with innovative research solutions and curiosity to follow the data
Preferred
• Master's or PhD in marketing research, business, or social science
• Minimum of two (2) years of experience working with custom marketing research methodologies and processes (client or vendor side)
• Experience in statistics, research methodology, and/or data analysis
• Experience using syndicated research products (e.g., Nielsen, Forrester)
USD 57,800.00 - 86,800.00 per year
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes Show more details...
via ZipRecruiter
posted_at: 20 hours agoschedule_type: Full-time
The Cox Business Sales Engineer II consults with and supports the sales team and network operations in selling complex telephony, data, video, wireless, and internet bandwidth solutions. The Sales Engineer works with the largest and most complex prospective and existing business customers. Cox sells and delivers applications that best meet customers' needs. And collaborates with others team... members to educate and consult with customers about how
The Cox Business Sales Engineer II consults with and supports the sales team and network operations in selling complex telephony, data, video, wireless, and internet bandwidth solutions. The Sales Engineer works with the largest and most complex prospective and existing business customers. Cox sells and delivers applications that best meet customers' needs. And collaborates with others team... members to educate and consult with customers about how to select and use Cox services effectively. The Sales Engineer coordinates technical aspects of service delivery with other members of the sales team, Product Management teams, and Network Operations/Commercial Engineering to help identify, develop, and implement new products.
The position works independently in the field 50% of the week or more and while at the Cox offices, works in a cubicle at a desk. Most time is spent meeting with and supporting existing customers. The Sales Engineer will use a personal vehicle for extensive local travel (with travel reimbursement). The role is part of a goal-driven, sales organization with pressure to grow revenue quickly. The Sales Engineer will manage their schedule and works on customers' premises.
• Meets with prospective and existing customers and with other members of the sales team to collect and analyze the information required to assess customers' communication needs in detail.
• Partners with other members of the Sales team and interfaces with customers and vendors to develop Cox Business proposals and associated technical specifications, and respond to RFPs, as needed to ensure their technical integrity.
• Designs how the customer's network fits with Cox network architecture. Partners with Network Ops/ Commercial Engineering to ensure that design and specifications meet customer needs and to ensure network availability/serviceability before orders are finalized.
• Works with product managers and Network Ops/ Commercial Engineering as an active member of product rollout teams to ensure the sales team's understanding of new products and to provide technical feedback to the product team, as appropriate. Works with the test lab to ensure the feasibility of all new/custom products and solutions where applicable.
• Develops and delivers technical presentations to internal/external groups as needed.
• Supports the sales organization as the technical subject matter expert. Support may include attending sales calls, delivering technical portions of the sales presentation, explaining why Cox's proposed solution is the right one, and negotiating technical aspects of the proposal, as needed. May attend vendor meetings and perform site surveys, as required.
• Coordinates internal technical resources necessary to develop sales proposals and sales presentations, and respond to RFPs (e.g., data ops, equipment vendors) on complex, high-end solutions.
• Provides technical assistance to customers, other members of the Sales team, and Project Managers to coordinate cutovers to Cox services to ensure a smooth and consistent customer installation experience.
• Cultivates consulting relationships with customers, forming relationships at multiple levels to provide appropriate solutions and develop future business opportunities. Meets with customers as needed to review their accounts. Maintains in-depth knowledge of their business and changing technical needs makes changes and solves problems as required. Educates customers.
• Monitors network, traffic, and trunk utilization and makes recommendations to ensure optimization of customers' voice and data network and identify opportunities for upselling (where the capability exists).
• Maintains documentation of customers' voice and data network, as required.
• Attends job-related training to increase knowledge of Cox and competitor telephony, data, and video services/solutions, customer premise equipment, networking, consultation, negotiation, and sales skills attends strategic and/or development meetings with Sales management.
• Participates in internal meetings to create product packages, communicate and coordinate sales projects with other internal parties, implement new products, solve problems, and keep up-to-date with information about Cox.
QUALIFICATIONS
Minimum
• BS/BA degree in a related discipline with 4 years of experience in a related field,
• OR an MS/MA degree in a related discipline with 2 years of experience in a related field
• OR 8 years of experience in a related field
• Telecommunications (telephony, data, and video) engineer or sales engineer experience
• Valid driver's license, good driving record, reliable transportation
• Requires completion of Cisco Certified Network Associate (CCNA)
• Excellent communication skills, verbal and written; must communicate effectively in a professional manner
• Strong problem-resolution and conflict-management skills
• Working knowledge of Microsoft Windows operating systems
• Strong working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies
• Understanding of IP addressing and subnets, routing protocols, firewalls, and load balancing
• Strong understanding of security solutions (IPS/IDS, SIEM, Identity Management, etc.)
• Working knowledge of compliance frameworks (SOC, PCI, HIPAA, etc)
• Familiarity with desktop virtualization, M365
• Strong interpersonal skills; must work effectively with associates; be a team player
• Demonstrated technical sales and leadership skills
• Superior multitasking, organization, and prioritization skills
• Strong MS Office and Visio Skills
• Must project a high degree of confidence and creativity
• Must display a willingness to learn and be self-motivated
• Demonstrate a positive, can-do attitude
Preferred
• Experience in the telecommunications industry desired
• 3 years of business-to-business outside sales or sales engineer experience
• Prefer certification completion of the Cisco Certified Network Professional (CCNP) program
• Experience designing and configuring multi-cloud and/or hybrid solutions using Microsoft Azure, AWS, and/or Google Cloud Platform (GCP)
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes Show more details...
The position works independently in the field 50% of the week or more and while at the Cox offices, works in a cubicle at a desk. Most time is spent meeting with and supporting existing customers. The Sales Engineer will use a personal vehicle for extensive local travel (with travel reimbursement). The role is part of a goal-driven, sales organization with pressure to grow revenue quickly. The Sales Engineer will manage their schedule and works on customers' premises.
• Meets with prospective and existing customers and with other members of the sales team to collect and analyze the information required to assess customers' communication needs in detail.
• Partners with other members of the Sales team and interfaces with customers and vendors to develop Cox Business proposals and associated technical specifications, and respond to RFPs, as needed to ensure their technical integrity.
• Designs how the customer's network fits with Cox network architecture. Partners with Network Ops/ Commercial Engineering to ensure that design and specifications meet customer needs and to ensure network availability/serviceability before orders are finalized.
• Works with product managers and Network Ops/ Commercial Engineering as an active member of product rollout teams to ensure the sales team's understanding of new products and to provide technical feedback to the product team, as appropriate. Works with the test lab to ensure the feasibility of all new/custom products and solutions where applicable.
• Develops and delivers technical presentations to internal/external groups as needed.
• Supports the sales organization as the technical subject matter expert. Support may include attending sales calls, delivering technical portions of the sales presentation, explaining why Cox's proposed solution is the right one, and negotiating technical aspects of the proposal, as needed. May attend vendor meetings and perform site surveys, as required.
• Coordinates internal technical resources necessary to develop sales proposals and sales presentations, and respond to RFPs (e.g., data ops, equipment vendors) on complex, high-end solutions.
• Provides technical assistance to customers, other members of the Sales team, and Project Managers to coordinate cutovers to Cox services to ensure a smooth and consistent customer installation experience.
• Cultivates consulting relationships with customers, forming relationships at multiple levels to provide appropriate solutions and develop future business opportunities. Meets with customers as needed to review their accounts. Maintains in-depth knowledge of their business and changing technical needs makes changes and solves problems as required. Educates customers.
• Monitors network, traffic, and trunk utilization and makes recommendations to ensure optimization of customers' voice and data network and identify opportunities for upselling (where the capability exists).
• Maintains documentation of customers' voice and data network, as required.
• Attends job-related training to increase knowledge of Cox and competitor telephony, data, and video services/solutions, customer premise equipment, networking, consultation, negotiation, and sales skills attends strategic and/or development meetings with Sales management.
• Participates in internal meetings to create product packages, communicate and coordinate sales projects with other internal parties, implement new products, solve problems, and keep up-to-date with information about Cox.
QUALIFICATIONS
Minimum
• BS/BA degree in a related discipline with 4 years of experience in a related field,
• OR an MS/MA degree in a related discipline with 2 years of experience in a related field
• OR 8 years of experience in a related field
• Telecommunications (telephony, data, and video) engineer or sales engineer experience
• Valid driver's license, good driving record, reliable transportation
• Requires completion of Cisco Certified Network Associate (CCNA)
• Excellent communication skills, verbal and written; must communicate effectively in a professional manner
• Strong problem-resolution and conflict-management skills
• Working knowledge of Microsoft Windows operating systems
• Strong working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies
• Understanding of IP addressing and subnets, routing protocols, firewalls, and load balancing
• Strong understanding of security solutions (IPS/IDS, SIEM, Identity Management, etc.)
• Working knowledge of compliance frameworks (SOC, PCI, HIPAA, etc)
• Familiarity with desktop virtualization, M365
• Strong interpersonal skills; must work effectively with associates; be a team player
• Demonstrated technical sales and leadership skills
• Superior multitasking, organization, and prioritization skills
• Strong MS Office and Visio Skills
• Must project a high degree of confidence and creativity
• Must display a willingness to learn and be self-motivated
• Demonstrate a positive, can-do attitude
Preferred
• Experience in the telecommunications industry desired
• 3 years of business-to-business outside sales or sales engineer experience
• Prefer certification completion of the Cisco Certified Network Professional (CCNP) program
• Experience designing and configuring multi-cloud and/or hybrid solutions using Microsoft Azure, AWS, and/or Google Cloud Platform (GCP)
About Cox Communications
Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!
About Cox
Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!
Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .
Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes Show more details...
via Cox Careers - Cox Enterprises
posted_at: 2 days agoschedule_type: Full-time
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn’t it? How would you like to be responsible for creating those experiences? Well, we can help make that happen.
Cox Communications is looking a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So... if you love to learn, then take your newfound knowledge
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn’t it? How would you like to be responsible for creating those experiences? Well, we can help make that happen.
Cox Communications is looking a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So... if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction, you’re right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox’s game-changing technology, products, and services.
SIGN ON BONUS $2000 for eligible candidates – effective 2/13/23
• Eligibility - Only for external candidates. Paid in 2 increments - The first installment following 90 days of continuous employment. The second installment following 180 days of employment
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You’ll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.
What You’ll Do
• Explain and demonstrate product capabilities as well as offer suggestions based on customers wants and needs
• Meet or exceed targets regarding customer experience, sales and retention
• Assist with the opening/closing of one of our store retail environments
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area.
What’s In It For You?
Really good question, and we have some good answers that we hope you like.
• As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual amount of $52,840.00. This reflects the fulltime hourly base rate of at least $19.00 and target commission is $1,110 a month. There is potential to earn up to and beyond $67,443.00 annually as a high performer. Employees also receive a ramp period up to 2 months to adjust to commission earnings..
• We want you to feel cared for and respected (like you do with our customers), and that starts with Cox’s highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
• Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it’s our goal to make sure you feel recognized for your contributions. It’s also important to work alongside colleagues who “get you.” At Cox, you’ll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
• Growth is a good thing, and you’ll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
Qualifications:
Minimum
• High school diploma/GED and up to 2 years of related experience (Sales or Retail Sales, Wireless Sales, etc.)
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory
Preferred
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken
Come join the Cox family of businesses and make your mark today Show more details...
Cox Communications is looking a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So... if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction, you’re right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox’s game-changing technology, products, and services.
SIGN ON BONUS $2000 for eligible candidates – effective 2/13/23
• Eligibility - Only for external candidates. Paid in 2 increments - The first installment following 90 days of continuous employment. The second installment following 180 days of employment
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You’ll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.
What You’ll Do
• Explain and demonstrate product capabilities as well as offer suggestions based on customers wants and needs
• Meet or exceed targets regarding customer experience, sales and retention
• Assist with the opening/closing of one of our store retail environments
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area.
What’s In It For You?
Really good question, and we have some good answers that we hope you like.
• As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual amount of $52,840.00. This reflects the fulltime hourly base rate of at least $19.00 and target commission is $1,110 a month. There is potential to earn up to and beyond $67,443.00 annually as a high performer. Employees also receive a ramp period up to 2 months to adjust to commission earnings..
• We want you to feel cared for and respected (like you do with our customers), and that starts with Cox’s highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
• Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it’s our goal to make sure you feel recognized for your contributions. It’s also important to work alongside colleagues who “get you.” At Cox, you’ll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
• Growth is a good thing, and you’ll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
Qualifications:
Minimum
• High school diploma/GED and up to 2 years of related experience (Sales or Retail Sales, Wireless Sales, etc.)
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory
Preferred
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken
Come join the Cox family of businesses and make your mark today Show more details...
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