Most recent job postings at Cox Communications
via ZipRecruiter posted_at: 20 hours agoschedule_type: Full-timesalary: 57.8K–86.8K a year
Consumer Insights Researcher II Cox is on a journey to reimagine every customer interaction - from communication to products to customer experience... The Consumer Insights Researcher II will play a critical role in shaping this future by supporting marketing research activities and leveraging insights to drive business decisions, with a heavy focus on product and brand initiatives. The types of research to be conducted will include both qualitative Consumer Insights Researcher II

Cox is on a journey to reimagine every customer interaction - from communication to products to customer experience...

The Consumer Insights Researcher II will play a critical role in shaping this future by supporting marketing research activities and leveraging insights to drive business decisions, with a heavy focus on product and brand initiatives. The types of research to be conducted will include both qualitative and quantitative methods. This job is for you if you enjoy using the best available methods and sources to enable leaders to make strategic decisions based on the insights you provide about our current and prospective customers. You will work closely with a team of 10 passionate, strategic, researchers, that each care as deeply as you do about representing the voice of the consumer every day. As you gain understanding of the nuances of our industry, products, stakeholders, and types of projects, you will design and execute research projects with increasing autonomy.

A successful candidate will have a strong understanding of the marketing research process and a passion for socializing insights across the organization. They will have strong project management skills, attention to detail and thrive in a collaborative team environment. They should strive to inspire empathy for the customer and consumer-centric decision making. This role reports to a Director of Consumer Insights.

What You'll Do
• Executes action plans to support primary and secondary research activities utilizing a variety of qualitative and quantitative methodologies
• Analyzes data and prepares reports of research findings that clearly communicate insights and recommendations
• Translates market research findings into concise and actionable insights
• Works effectively with external consumer research suppliers as needed (both primary and syndicated)
• Manages and uses in-house research tool(s), working closely with vendors
• Develops sampling requirements and partner with analytics teams on sample management and survey deployment

We take a custom approach to research - designing each study to meet the unique needs of that initiative. We leverage a variety of research approaches, including:
• Discrete choice methodologies
• Concept testing
• Message testing
• Advertising effectiveness
• Qualitative research (focus groups, one-on-one interviews, video open-ends, online journals, etc.)
• In-market tracking

What's In It For You

At Cox, we reward your hard work with meaningful benefits.

First, we offer a competitive compensation package, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!

We value people more than technology. That means you'll work within a culture and with a team that values your experience, your contributions, and you - yes, you - as a person. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.

We also offer boundless opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, even earn an advanced degree. You'll find the potential for lateral or upward career growth within the Cox family businesses, including the innovative startups in transportation mobility, clean tech and more.

Who You Are

Minimum
• Bachelor's degree in a related discipline and 2 years 'experience in a related field. The right candidate could also have a different combination, such as a master's degree and up to 2 years' experience; or 6 years' experience in a related field
• Strong understanding of statistics, research methodology, and data analysis
• Strong knowledge of Microsoft Word, Excel, and PowerPoint
• Strong attention to detail
• Excellent time management skills and the ability to prioritize work
• Self-motivated with ability to work independently
• Demonstrates curiosity
• Builds trusted partnerships with internal and external partners
• Communicate in a clear, compelling and cohesive story (verbally and written presentations).
• Creativity to come up with innovative research solutions and curiosity to follow the data

Preferred
• Master's or PhD in marketing research, business, or social science
• Minimum of two (2) years of experience working with custom marketing research methodologies and processes (client or vendor side)
• Experience in statistics, research methodology, and/or data analysis
• Experience using syndicated research products (e.g., Nielsen, Forrester)

USD 57,800.00 - 86,800.00 per year

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes
Show more details...
via ZipRecruiter posted_at: 20 hours agoschedule_type: Full-time
The Cox Business Sales Engineer II consults with and supports the sales team and network operations in selling complex telephony, data, video, wireless, and internet bandwidth solutions. The Sales Engineer works with the largest and most complex prospective and existing business customers. Cox sells and delivers applications that best meet customers' needs. And collaborates with others team... members to educate and consult with customers about how The Cox Business Sales Engineer II consults with and supports the sales team and network operations in selling complex telephony, data, video, wireless, and internet bandwidth solutions. The Sales Engineer works with the largest and most complex prospective and existing business customers. Cox sells and delivers applications that best meet customers' needs. And collaborates with others team... members to educate and consult with customers about how to select and use Cox services effectively. The Sales Engineer coordinates technical aspects of service delivery with other members of the sales team, Product Management teams, and Network Operations/Commercial Engineering to help identify, develop, and implement new products.

The position works independently in the field 50% of the week or more and while at the Cox offices, works in a cubicle at a desk. Most time is spent meeting with and supporting existing customers. The Sales Engineer will use a personal vehicle for extensive local travel (with travel reimbursement). The role is part of a goal-driven, sales organization with pressure to grow revenue quickly. The Sales Engineer will manage their schedule and works on customers' premises.
• Meets with prospective and existing customers and with other members of the sales team to collect and analyze the information required to assess customers' communication needs in detail.
• Partners with other members of the Sales team and interfaces with customers and vendors to develop Cox Business proposals and associated technical specifications, and respond to RFPs, as needed to ensure their technical integrity.
• Designs how the customer's network fits with Cox network architecture. Partners with Network Ops/ Commercial Engineering to ensure that design and specifications meet customer needs and to ensure network availability/serviceability before orders are finalized.
• Works with product managers and Network Ops/ Commercial Engineering as an active member of product rollout teams to ensure the sales team's understanding of new products and to provide technical feedback to the product team, as appropriate. Works with the test lab to ensure the feasibility of all new/custom products and solutions where applicable.
• Develops and delivers technical presentations to internal/external groups as needed.
• Supports the sales organization as the technical subject matter expert. Support may include attending sales calls, delivering technical portions of the sales presentation, explaining why Cox's proposed solution is the right one, and negotiating technical aspects of the proposal, as needed. May attend vendor meetings and perform site surveys, as required.
• Coordinates internal technical resources necessary to develop sales proposals and sales presentations, and respond to RFPs (e.g., data ops, equipment vendors) on complex, high-end solutions.
• Provides technical assistance to customers, other members of the Sales team, and Project Managers to coordinate cutovers to Cox services to ensure a smooth and consistent customer installation experience.
• Cultivates consulting relationships with customers, forming relationships at multiple levels to provide appropriate solutions and develop future business opportunities. Meets with customers as needed to review their accounts. Maintains in-depth knowledge of their business and changing technical needs makes changes and solves problems as required. Educates customers.
• Monitors network, traffic, and trunk utilization and makes recommendations to ensure optimization of customers' voice and data network and identify opportunities for upselling (where the capability exists).
• Maintains documentation of customers' voice and data network, as required.
• Attends job-related training to increase knowledge of Cox and competitor telephony, data, and video services/solutions, customer premise equipment, networking, consultation, negotiation, and sales skills attends strategic and/or development meetings with Sales management.
• Participates in internal meetings to create product packages, communicate and coordinate sales projects with other internal parties, implement new products, solve problems, and keep up-to-date with information about Cox.

QUALIFICATIONS

Minimum
• BS/BA degree in a related discipline with 4 years of experience in a related field,
• OR an MS/MA degree in a related discipline with 2 years of experience in a related field
• OR 8 years of experience in a related field
• Telecommunications (telephony, data, and video) engineer or sales engineer experience
• Valid driver's license, good driving record, reliable transportation
• Requires completion of Cisco Certified Network Associate (CCNA)
• Excellent communication skills, verbal and written; must communicate effectively in a professional manner
• Strong problem-resolution and conflict-management skills
• Working knowledge of Microsoft Windows operating systems
• Strong working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies
• Understanding of IP addressing and subnets, routing protocols, firewalls, and load balancing
• Strong understanding of security solutions (IPS/IDS, SIEM, Identity Management, etc.)
• Working knowledge of compliance frameworks (SOC, PCI, HIPAA, etc)
• Familiarity with desktop virtualization, M365
• Strong interpersonal skills; must work effectively with associates; be a team player
• Demonstrated technical sales and leadership skills
• Superior multitasking, organization, and prioritization skills
• Strong MS Office and Visio Skills
• Must project a high degree of confidence and creativity
• Must display a willingness to learn and be self-motivated
• Demonstrate a positive, can-do attitude

Preferred
• Experience in the telecommunications industry desired
• 3 years of business-to-business outside sales or sales engineer experience
• Prefer certification completion of the Cisco Certified Network Professional (CCNP) program
• Experience designing and configuring multi-cloud and/or hybrid solutions using Microsoft Azure, AWS, and/or Google Cloud Platform (GCP)

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes
Show more details...
via Cox Careers - Cox Enterprises posted_at: 2 days agoschedule_type: Full-time
Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn’t it? How would you like to be responsible for creating those experiences? Well, we can help make that happen. Cox Communications is looking a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So... if you love to learn, then take your newfound knowledge Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didn’t it? How would you like to be responsible for creating those experiences? Well, we can help make that happen.

Cox Communications is looking a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So... if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction, you’re right where you need to be. Keep reading to learn more about this opportunity to connect customers with Cox’s game-changing technology, products, and services.

SIGN ON BONUS $2000 for eligible candidates – effective 2/13/23
• Eligibility - Only for external candidates. Paid in 2 increments - The first installment following 90 days of continuous employment. The second installment following 180 days of employment

This job requires you to follow the retail routine of working some evenings, weekends, and holidays. You’ll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.

What You’ll Do
• Explain and demonstrate product capabilities as well as offer suggestions based on customers wants and needs
• Meet or exceed targets regarding customer experience, sales and retention
• Assist with the opening/closing of one of our store retail environments
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area.

What’s In It For You?

Really good question, and we have some good answers that we hope you like.

• As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual amount of $52,840.00. This reflects the fulltime hourly base rate of at least $19.00 and target commission is $1,110 a month. There is potential to earn up to and beyond $67,443.00 annually as a high performer. Employees also receive a ramp period up to 2 months to adjust to commission earnings..

• We want you to feel cared for and respected (like you do with our customers), and that starts with Cox’s highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.

• Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it’s our goal to make sure you feel recognized for your contributions. It’s also important to work alongside colleagues who “get you.” At Cox, you’ll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.

• Growth is a good thing, and you’ll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.

Who You Are

Qualifications:

Minimum
• High school diploma/GED and up to 2 years of related experience (Sales or Retail Sales, Wireless Sales, etc.)
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Preferred
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken

Come join the Cox family of businesses and make your mark today
Show more details...
via Cox Careers - Cox Enterprises posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Autotrader , a Cox Automotive brand, is currently hiring a Client Success Manager / Territory Sales Manager to join our team in Hudson Valley, New York. This territory covers Newburgh, Fishkill, Kingston, Millerton, NY. As the Client Success Manager , you will be responsible for growing and retaining subscription revenue for Autotrader and Kelley Blue Book products and growing a portfolio of... franchise and large independent automotive dealers . Autotrader , a Cox Automotive brand, is currently hiring a Client Success Manager / Territory Sales Manager to join our team in Hudson Valley, New York. This territory covers Newburgh, Fishkill, Kingston, Millerton, NY.

As the Client Success Manager , you will be responsible for growing and retaining subscription revenue for Autotrader and Kelley Blue Book products and growing a portfolio of... franchise and large independent automotive dealers . You will present creative solutions to help dealers reach their business objectives, provide insights to automotive dealers regarding key business challenges, and collaborate across Cox Auto sales teams to drive quality referrals. Your responsibilities will include building and cultivating relationships with automotive dealers assigned to your book of business.

What You’ll Do:
• Meet/exceed revenue, retention, and referral goals.
• Manage Sales Pipeline and Forecasting.
• Maximize utilization of multiple sales enablement systems, tools, and analytics
• Ensure dealer expectations are exceeded
• Expand relationships with multiple decision makers at dealer clients to maximize revenue & minimize cancellations; Work closely with assigned dealers to provide a data-driven consultative assessment of their operational challenges and needs; own, deepen and continually build the relationship with their dealers.
• Reinforce value proposition with content and data through monthly ROI business reviews
• Leverage qualitative and quantitative data, including market insights, to assist dealers in making educated business decisions
• Identify cross-sell and upsell opportunities within a portfolio of assigned accounts; Support sales partners from other business units to discover, design, and propose solutions to meet dealer objectives
• Advocate for assigned dealers during the implementation and onboarding of solutions
• Respond and route customer issues to the appropriate point of contact or business unit

What’s In It For You?

As a dynamite Client Success Manager, you deserve success in your life as well, and at Cox, we define “success” as being a part of a company that gives you lots of opportunities and options.
• First, we’ve created an exceptional salary package , plus additional incentives including highly sought-after yearly sales awards and recognition for our top salespeople. We are an inclusive , sales-friendly environment where different perspectives are valued and celebrated.
• We believe in taking good care of our team. You’ll also have access to benefits like an impressive base salary with an uncapped commission , 401(K) with company matching contributions, and quality healthcare & life insurance options .
• Work/Life Balance: Cox gives you flexible paid-time-off and provides access to a lifestyle coach, adoption assistance, fertility assistance, pet insurance, employee discounts, tuition reimbursement, and more.

Come join an organization that is pushing the boundaries of the automotive industry in all directions. We are a powerhouse in providing software, inventory, digital, and mobility solutions to our clients with an exciting future of continued growth.

Who You Are:

You’re a self-starting, consulting, and closing crusader who knows how to win clients and keep them. You love being on the road, connecting with people, and bringing solutions to their doorsteps. You structure each day for success and each relationship with care.

Qualifications:

Required:
• Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience; or 10 years’ experience in a related field
• Travel within an assigned sales territory will be required.
• Valid driver’s license and safe driving record required.

Preferred:
• Automotive industry or advertising media experience.
• Experience working in a field-based environment.
• Extensive knowledge and experience with social media, digital advertising, and internet platforms.
• Demonstrated proficiency and knowledge in various technologies such as CRMs and Analytic Tools

Come join the Cox family of businesses and make your mark today
Show more details...
via Cox Careers - Cox Enterprises posted_at: 2 days agoschedule_type: Full-time
Cox has an AMAZING opportunity on our Internet Affordability & Digital Equity Marketing Team for a Senior Manager to help drive broadband adoption from a grassroots perspective and through strategic partnerships. Cox has a suite of programs to help low-income households get and stay connected to the internet; with our programs, qualified households can even get free internet! This role will... develop the strategy and playbook to enable Cox’s local Cox has an AMAZING opportunity on our Internet Affordability & Digital Equity Marketing Team for a Senior Manager to help drive broadband adoption from a grassroots perspective and through strategic partnerships. Cox has a suite of programs to help low-income households get and stay connected to the internet; with our programs, qualified households can even get free internet! This role will... develop the strategy and playbook to enable Cox’s local market teams and partners to drive adoption of our programs and to ensure customers have the tools they need to succeed. This work will compliment the traditional marketing tactics and existing grassroots work which have been instrumental in increasing adoption of our digital equity programs.

Additionally, this role will be the main interface with our field teams (Public Affairs, Government Affairs, Market leaders and more), driving activity to meet our connect goals, and ensuring they have the strategy and tools they need to increase government official and influencer awareness of Cox’s commitment in this space. Additionally, this role will work closely with our Commercial Division teams and our Market Expansion groups to ensure Cox’s commitment in this space is represented and integrated into RFP’s and other opportunities.

Lastly, working with Cox’s Washington DC team, this leader will be responsible for understanding and influencing policy related to government programs in this space.

Primary Responsibilities and Essential Functions
• Develop strategy, roadmap, and playbook for grassroots and local activation programs to drive internet adoption of Cox’s Affordability & Digital Equity initiatives. Continue to refine and grow based on lessons learned, partner feedback, best practices, and research. Develop business cases to justify investment and prioritization
• Use research to drive decisions and strategy; identify new research and insights needed
• Primary interface for field teams, providing leadership and support to ensure high awareness of performance, opportunities, and strategy; Partner closely with Cox’s Public Affairs team who are critical partners for program success
• Develop goals for local teams, track, communicate and drive teams to exceed; Measure and evaluate success
• Empower Cox’s partners with the tools and insights they need to help drive impact, including analytical data. Ensure Cox’s partner portal, a single site for partners to directly access information and tools is optimized; develop partner facing “manual” to guide partners on how to partner with Cox to drive digital equity.
• Work cross functionally to ensure tools and resources needed to empower successful growth in this area are prioritized and developed by boundary partners
• Empower Cox employees, our greatest asset, with information and tools to drive adoption in their community
• Foster existing national partnerships, and develop new partnerships using a strategic evaluation process to help drive an even bigger impact
• Identify customer education needs, work with cross functional teams to prioritize and implement
• “Go to” expert on Cox’s competitive position and the overall industry and regulatory landscape for low-income broadband adoption and closing the digital divide. Monitor developments within the industry, and with partners and peers.
• Take leadership role in commercial business and market expansion opportunities related to digital equity including providing guidance in RFP’s and Cox’s 3rd party subsidization programs.
• Develop executive level presentations to effectively communicate strategy, performance, and landscape

QUALIFICATIONS

Minimum
• Bachelor’s degree in a related discipline and 8 years’ experience in a related field (Marketing, Sales, Customer Experience, Public Affairs, Non-Profit, Business, Consulting). The right candidate could also have a different combination, such as a master’s degree and 6 years’ experience; a Ph.D. and 3 years’ experience in a related field; or 12years’experience in a related field
• Experience leading cross functional teams, developing holistic program strategy and gaining support throughout a matrixed organization.
• Strong analytical and logical problem-solving skills. Proven ability to make connections across data and analytics coming from quantitative and qualitative sources to glean key insights that help drive business decisions.
• Demonstrated ability to simplify complex ideas and data to communicate a story and vision clearly and concisely to executive audiences.
• Excellent leadership, verbal, written, interpersonal, presentation, project management, organization, time management, and collaborative skills to work effectively with teams throughout the organization.
• Excellent communication skills, with prior experience delivering effective executive-level communications via PowerPoint, email and verbally.

Preferred
• BS/BA degree in related discipline strongly desired
• MBA or equivalent work experience preferred
• Experience working on complex business cases and determining/validating key assumptions
• Nonprofit and grassroots experience; either directly or indirectly
• Strong financial acumen and analytical experience – segmentation, opportunity sizing, forecasting, variance analysis
Show more details...
via Cox Careers - Cox Enterprises posted_at: 3 days agoschedule_type: Full-time
It’s possible you saw the word “Enterprise” and came here expecting Star Trek. We’ll try not to disappoint. Here at Starfleet…er, that is, Cox Communications, we’re looking to fill a Manager, Enterprise Applications role that’s out of this world. Do you like amazing tech? Want to develop your career at warp speed? You’re in the right place ... Keep reading for more details! What’s In It For You? Your career grows with us, and we It’s possible you saw the word “Enterprise” and came here expecting Star Trek. We’ll try not to disappoint.
Here at Starfleet…er, that is, Cox Communications, we’re looking to fill a Manager, Enterprise Applications role that’s out of this world. Do you like amazing tech? Want to develop your career at warp speed? You’re in the right place
...
Keep reading for more details!

What’s In It For You?
Your career grows with us, and we as a company grow with you. Here are a few things we offer to help us both on the journey:
· We want our people to succeed, plain and simple. We’re all about professional development, continuing education and helping your career grow in a collaborative, inclusive culture where the next big idea can come from anyone…including you!
· Boring work is the absolute worst. At Cox, you’ll work with fascinating, cutting-edge tech platforms in industries that are ripe for invention, innovation and investment.
· We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.                
· We show our appreciation for our talent with a competitive salary package and top-notch bonus & incentive plans.                       
· How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program.
· At Cox, we believe in being transparent – please click on the link (Cox Benefits Overview) to learn more about our remarkable healthcare benefits.
· 10 days of free child or senior care through your complimentary Care.com membership.
· Generous 401(k) retirement plans with up to 8% company match.
· Free internet, premium cable and smart home automation in applicable markets.
· Employee discounts on hundreds of items, from cars to computers to continuing education.                       
· Looking to grow your family? You’ll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.               
· Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.                              
· We all love our pets—whether they walk, crawl, fly, swim or slither—and we’re happy to supply insurance for them as well.   

At Cox, we want what’s best for you and do our best to provide it. Our benefits give you peace of mind and security for you and your family.

What You’ll Do
You’ll put your leadership skills into action, providing strong technical direction for the design, development, delivery and maintenance of our billing technologies. You’ll set performance standards and captain a team to meet them. Other responsibilities include:
· Providing guidance to BSS billing business enablement analysts, solution architects and developers.
· Providing technical and architectural leadership.
· Advising team, technology leadership and key stakeholders regarding the design, development and operation of billing services.
· Establishing a strong partnership with business team peer groups.
· Providing oversight and tracking of financial budgets and forecasts.
· Creating and managing appropriate systems and processes to deliver a quality internal and external customer experience.
· Understanding customers’ business needs and processes.
· Managing phases of approved technology projects.
· Collaborating with technology suppliers and vendors in defining and developing technologies to support business needs.
· Facilitating discussions across functional groups and key stakeholders.
· Partnering with cross-functional departments to manage rollout schedules and technology releases.
· Coaching people to maximize their strengths and develop strong, collaborative partnerships within the technology organization.
· Creating project forecasts, ensuring appropriate implementation and identifying resource requirements of complex systems.
· Maintaining awareness of business, technical, operational, architectural and infrastructural issues.

Who You Are
You’ve got stellar IT knowledge and business acumen. You’re a fair and ethical leader with a track record to prove it. Your toolbox is full of tech and soft skills – and don’t worry, speaking Klingon isn’t required. The following qualifications, however, are:

Minimum:
· BS/BA degree in a related discipline (e.g., Information Systems, Computer Science, Software Engineering, Information Security, etc.) with 6+ years of experience in a related field (e.g., Product Development, Technology, Marketing, Process Improvement, etc.), OR
o MS/MA degree in a related discipline with 4+ years of experience in a related field, OR
o Ph.D. in a related discipline with 1+ year of experience in a related field.
· 1+ year of experience in management or a lead role.
· Experience with integration and/or billing transformation initiatives.
· Knowledge in OSS and BSS systems that integrate with IoT platforms for cloud billing.
· Experience managing contractors.

Preferred:
· IT experience designing and integrating telecom OSS/BSS solutions related to charging, billing, telecom CRM and order management/negotiation.
· Experience with common billing processes and operations practices.
· Experience in service-oriented software development.
· Full lifecycle telecom/wireless billing system experience and experience with associated integrations to legacy billing systems.
· Design and development experience in service fulfillment and network/service provisioning.

Live long, prosper and apply today
Show more details...
via Cox Careers - Cox Enterprises posted_at: 2 days agoschedule_type: Full-time
Senior Application Security Engineer This position will report to the Director Application security and Testing CoE and can be based in any of the following locations: Atlanta, GA, Phoenix, AZ, Northern Virginia. This is a hybrid-based position and time in office will vary based on location... You’ve got skills, and you don’t want to take them just anywhere. You want to work for a company that truly respects what you bring to the table. At Senior Application Security Engineer

This position will report to the Director Application security and Testing CoE and can be based in any of the following locations: Atlanta, GA, Phoenix, AZ, Northern Virginia. This is a hybrid-based position and time in office will vary based on location...

You’ve got skills, and you don’t want to take them just anywhere. You want to work for a company that truly respects what you bring to the table.

At Cox Communications, we fit that bill. We’re looking for a Senior Consultant, Application Security and Testing to take great strides right along with us as we pave the way for the next generation. If great work-life balance, wonderful benefits and an inclusive culture resonate with you, keep reading! We may be a great fit.

What’s In It For You?

Cox would be nothing without its people, and we take care of them first. Here’s a peak at our best-in-class benefits package and award-winning employee culture:
• We want our people to succeed, plain and simple. We’re all about professional development, continuing education and helping your career grow in a collaborative, inclusive culture where the next big idea can come from anyone…including you!
• Boring work is the absolute worst. At Cox, you’ll work with fascinating, cutting-edge tech platforms in industries that are ripe for invention, innovation and investment.
• We all have lives and responsibilities outside of work. We have an exceptional work/life balance at Cox, with accommodating work schedules and flexible time-off policies.
• We show our appreciation for our talent with a competitive salary package and top-notch bonus & incentive plans.
• How does a great healthcare benefits package from day one sound? Multiple options are available for individuals and families. One employee-only plan could be FREE, if you participate in our health screening program. · At Cox, we believe in being transparent – please click on the link (Cox Benefits Overview) to learn more about our remarkable healthcare benefits.
• 10 days of free child or senior care through your complimentary Care.com membership.
• Generous 401(k) retirement plans with up to 8% company match.
• Free internet, premium cable and smart home automation in applicable markets (up to $374 value per month).
• Employee discounts on hundreds of items, from cars to computers to continuing education.
• Looking to grow your family? You’ll have access to our inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Want to volunteer in your community? We encourage that, and even offer paid hours for you to do so.
• We all love our pets—whether they walk, crawl, fly, swim or slither—and we’re happy to supply insurance for them as well.
• And that’s not all! Cox supplies myriad ways to choose what’s best for you and your family. Our benefits packages are designed to support your unique needs for health and happiness.

What You’ll Do
• Reporting to the Director of Application Security and Testing, you’ll evaluate the security of in-house or third-party software and devices across the business. In a nutshell, we want you to try to break what we’ve got so we can make it more unbreakable. Sounds fun, right? Other responsibilities include:
• Managing the assessment pipeline and development team expectations.
• Reviewing assessment reports.
• Identifying and implementing new opportunities to improve the efficiency of security testing.
• Developing new methods to prevent security vulnerabilities and tracking the remediation of those found.
• Engaging with teams across technology.
• Managing configuration and making decisions on the use of: Static source code analysis tools; Dynamic application security tools; Manual penetration testing resources.
• Providing weekly metrics on assessments completed and vulnerabilities found.
• Developing security testing standards.
• Conducting research and developing new security tools and technologies.

Who You Are

You’ve got strong tech acumen and equal parts tech and security skills. You can work solo as well as collaboratively. Cybersecurity is a passion of yours. You also have the following:

Minimum
• Bachelor’s degree in a related discipline and 6 years’ experience in a related field. The right candidate could also have a different combination, such as a master’s degree and 4 years’ experience; a Ph.D. and 1 year of experience.
• 3+ years of experience working in application security and testing or development across multiple domains of information security.
• Direct experience in application security or testing of applications or devices.

Preferred
• Experience utilizing Jenkins for builds and deployment.
• Experience with security testing tools such as Veracode, Fortify, Burp Suite and Qualys.
• Familiarity with public key infrastructure deployments and associated services.
• 2+ years experience developing in Java 7, Java 8 and/or PowerShell.
• Experience with enterprise single sign-on and familiarity with OAuth, SAML or WS-Federation protocols.
• Experience with cloud-based or software as a service security solutions.
• Big four consulting background or Fortune 500 company experience.
• Telecom/cable industry experience.
• At least one relevant industry certification – CISSP, CISM, CISA.

Apply today!

#LI-115
Show more details...
via Cox Careers - Cox Enterprises posted_at: 3 days agoschedule_type: Full-time
At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more. Keep reading to learn more about this opportunity to join the Cox family of... businesses. SIGN ON BONUS $2000 for eligible At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

Keep reading to learn more about this opportunity to join the Cox family of... businesses.

SIGN ON BONUS $2000 for eligible candidates – effective 2/13/23
• Eligibility - Only for external candidates. Paid in 2 increments - The first installment following 90 days of continuous employment. The second installment following 180 days of employment.

What You’ll Do
• Explain and demonstrate product capabilities as well as offer suggestions based on customers wants and needs
• Meet or exceed targets regarding customer experience, sales and retention
• Assist with the opening/closing of one of our store retail environments
• Properly handle cash
• Engage in workshops, special events, and product demos
• Support your fellow sales agents when needed
• Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
• May be required to work in other locations in the same geographical area.

What’s In It For You?

Really good question, and we have some good answers that we hope you like.
• As part of a customer loyalty driven team, highly motivated individuals could receive a targeted annual amount of $52,840.00 This reflects the fulltime hourly base rate of at least $19.00 and target commission is $1110 a month. There is potential to earn up to and beyond $61,465.00 annually as a high performer. Employees also receive a ramp period up to 2 months to adjust to commission earnings.
• We want you to feel cared for and respected (like you do with our customers), and that starts with Cox’s highly competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.).  We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
• Good work should be rewarded, and not just with a healthy paycheck.  The Cox culture is one that values people more than technology, so it’s our goal to make sure you feel recognized for your contributions.  It’s also important to work alongside colleagues who “get you.”  At Cox, you’ll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
• Growth is a good thing, and you’ll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.

Minimum Qualifications:
• HS diploma, GED, or relevant work experience required; some college with a focus in sales, business and/or management is a plus
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for long periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Preferred:
• One year of experience in related field (i.e. Sales, Retail Sales, Service Industry, etc.)
• Experience selling Wireless/Mobile products
• Fluency in Spanish, both written and spoken
Show more details...
via ZipRecruiter posted_at: 2 days agoschedule_type: Full-timesalary: 116K–194K a year
Cox has an AMAZING opportunity on our Internet Affordability & Digital Equity Marketing Team for a Senior Manager to help drive broadband adoption from a grassroots perspective and through strategic partnerships. Cox has a suite of programs to help low-income households get and stay connected to the internet; with our programs, qualified households can even get free internet! This role will... develop the strategy and playbook to enable Cox's local Cox has an AMAZING opportunity on our Internet Affordability & Digital Equity Marketing Team for a Senior Manager to help drive broadband adoption from a grassroots perspective and through strategic partnerships. Cox has a suite of programs to help low-income households get and stay connected to the internet; with our programs, qualified households can even get free internet! This role will... develop the strategy and playbook to enable Cox's local market teams and partners to drive adoption of our programs and to ensure customers have the tools they need to succeed. This work will compliment the traditional marketing tactics and existing grassroots work which have been instrumental in increasing adoption of our digital equity programs.

Additionally, this role will be the main interface with our field teams (Public Affairs, Government Affairs, Market leaders and more), driving activity to meet our connect goals, and ensuring they have the strategy and tools they need to increase government official and influencer awareness of Cox's commitment in this space. Additionally, this role will work closely with our Commercial Division teams and our Market Expansion groups to ensure Cox's commitment in this space is represented and integrated into RFP's and other opportunities.

Lastly, working with Cox's Washington DC team, this leader will be responsible for understanding and influencing policy related to government programs in this space.

Primary Responsibilities and Essential Functions
• Develop strategy, roadmap, and playbook for grassroots and local activation programs to drive internet adoption of Cox's Affordability & Digital Equity initiatives. Continue to refine and grow based on lessons learned, partner feedback, best practices, and research. Develop business cases to justify investment and prioritization
• Use research to drive decisions and strategy; identify new research and insights needed
• Primary interface for field teams, providing leadership and support to ensure high awareness of performance, opportunities, and strategy; Partner closely with Cox's Public Affairs team who are critical partners for program success
• Develop goals for local teams, track, communicate and drive teams to exceed; Measure and evaluate success
• Empower Cox's partners with the tools and insights they need to help drive impact, including analytical data. Ensure Cox's partner portal, a single site for partners to directly access information and tools is optimized; develop partner facing "manual" to guide partners on how to partner with Cox to drive digital equity.
• Work cross functionally to ensure tools and resources needed to empower successful growth in this area are prioritized and developed by boundary partners
• Empower Cox employees, our greatest asset, with information and tools to drive adoption in their community
• Foster existing national partnerships, and develop new partnerships using a strategic evaluation process to help drive an even bigger impact
• Identify customer education needs, work with cross functional teams to prioritize and implement
• "Go to" expert on Cox's competitive position and the overall industry and regulatory landscape for low-income broadband adoption and closing the digital divide. Monitor developments within the industry, and with partners and peers.
• Take leadership role in commercial business and market expansion opportunities related to digital equity including providing guidance in RFP's and Cox's 3rd party subsidization programs.
• Develop executive level presentations to effectively communicate strategy, performance, and landscape

QUALIFICATIONS

Minimum
• Bachelor's degree in a related discipline and 8 years' experience in a related field (Marketing, Sales, Customer Experience, Public Affairs, Non-Profit, Business, Consulting). The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 12years'experience in a related field
• Experience leading cross functional teams, developing holistic program strategy and gaining support throughout a matrixed organization.
• Strong analytical and logical problem-solving skills. Proven ability to make connections across data and analytics coming from quantitative and qualitative sources to glean key insights that help drive business decisions.
• Demonstrated ability to simplify complex ideas and data to communicate a story and vision clearly and concisely to executive audiences.
• Excellent leadership, verbal, written, interpersonal, presentation, project management, organization, time management, and collaborative skills to work effectively with teams throughout the organization.
• Excellent communication skills, with prior experience delivering effective executive-level communications via PowerPoint, email and verbally.

Preferred
• BS/BA degree in related discipline strongly desired
• MBA or equivalent work experience preferred
• Experience working on complex business cases and determining/validating key assumptions
• Nonprofit and grassroots experience; either directly or indirectly
• Strong financial acumen and analytical experience - segmentation, opportunity sizing, forecasting, variance analysis

USD 116,200.00 - 193,600.00 per year

About Cox Communications

Cox Communications is the largest private telecom company in America, serving six million homes and businesses. That's a lot, but we also proudly serve our employees. Our benefits and our award-winning culture are just two of the things that make Cox a coveted place to work. If you're interested in bringing people closer through broadband, smart home tech and more, join Cox Communications today!

About Cox

Cox empowers employees to build a better future and has been doing so for over 120 years. With exciting investments and innovations across transportation, communications, cleantech and healthcare, our family of businesses - which includes Cox Automotive and Cox Communications - is forging a better future for us all. Ready to make your mark? Join us today!

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page .

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes
Show more details...
via Cox Communications - Talentify posted_at: 1 day agoschedule_type: Part-timework_from_home: 1
Company: Cox Enterprises ... Job Family Group: Business Operations Job Profile: Intern Management Level: Individual Contributor Travel %: Yes, 5% of the time Work Shift: Day (United States of America) Job Description: The Atlanta Journal-Constitution is seeking a part-time intern who will be responsible for supporting a variety of interesting projects related to audience development and user/audience research & testing. Specifically, we are Company:
Cox Enterprises
...
Job Family Group:

Business Operations

Job Profile:
Intern

Management Level:
Individual Contributor

Travel %:
Yes, 5% of the time

Work Shift:
Day (United States of America)

Job Description:

The Atlanta Journal-Constitution is seeking a part-time intern who will be responsible for supporting a variety of interesting projects related to audience development and user/audience research & testing. Specifically, we are seeking someone to help adapt an audience-listening tool and roll out a training series for its newsroom. Working with Rodney Gibbs, the AJC’s senior director of strategy & innovation, the intern will help him manage workshops that will train AJC journalists to instill audience-listening practices.

Primary responsibilities may include the following:

· The deployment of Hearken, an audience-listening tool, and coordinate a series of affiliated workshops for the AJC newsroom.

· May identify opportunities for engaging new audiences with emerging platforms in video and augmented reality.

· May conduct research and work with AJC stakeholders to draft strategic plans for AJC to develop products and cultivate audiences with emerging platforms.

Requirements:

· The intern must be a rising junior, senior, or graduate student interested in pursuing a career in entrepreneurship or media strategy.

· Journalism experience is preferred

· Ability to work both independently and as part of a team in a fast-paced environment without compromising quality of work

· Exercise good judgment

· Strong organizational skills

· Ability to manage multiple tasks to completion

· Ability to collaborate and communicate across disciplines is essential

About Us:
As our primary divisions Cox Automotive and Cox Communications drive new waves of innovation, Cox Enterprises is entering spaces like cleantech, healthcare, esports and more. We're a family business guided by a legacy of bold innovation that’s driven by those who want to make their mark. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship
Show more details...