Home 
How Blumble Works 
Search Algorithm 
Your Privacy 
About 
Facebook
Twitter
Blog
Most recent job postings at crm
via AstraZeneca Careers
posted_at: 3 days agoschedule_type: Full-time
Senior Platform Engineer - CRM Applications - Wilmington, DE or Gaithersburg, MD
As part of AstraZeneca's IT transformation program, Veeva CRM (Customer Relationship Management) has been deployed to 35,000+ users in 70+ countries globally to improve field user efficiency and effectiveness. We are looking for a Salesforce/ Veeva CRM Solution Architect to join our dynamic CoE team and lead design... and build of releases and projects on the Veeva CRM
Senior Platform Engineer - CRM Applications - Wilmington, DE or Gaithersburg, MD
As part of AstraZeneca's IT transformation program, Veeva CRM (Customer Relationship Management) has been deployed to 35,000+ users in 70+ countries globally to improve field user efficiency and effectiveness. We are looking for a Salesforce/ Veeva CRM Solution Architect to join our dynamic CoE team and lead design... and build of releases and projects on the Veeva CRM platform and related applications/integrations.
Key accountabilities
• Serve as an internal consultant for IT and business partners across regions and business areas (Commercial, Medical)
• Identify platform exploitation and innovation opportunities across the enterprise
• Socialize new or unused Veeva/SFDC platform features with business and identify exploitation opportunities
• Actively promote new platform features and drive adoption
• Run assessments / POCs for new initiatives
• Generate innovation ideas and build case for new features
• Participate in business requirement gathering and design activities with business & IT partners
• Lead delivery activities through Design / Build / Test / Deploy phases for regular releases and key Veeva platform initiatives
• Understand e2e CRM ecosystem and Provide technical and functional oversight on configuration, customization, MyInsights UX development for Veeva releases and projects
• Provide technical expertise on integration technologies to release and project teams working on the development, implementation, maintenance and improvement of Integration designs and solutions
• Generate and implement ideas to simplify / streamline our integration landscape
• Lead, mentor and coach the AZ Application Development team based in Chennai to increase throughput and quality
• Provides technical expertise to peers and 3rd party development suppliers to ensure consistency in alignment to AZ IT and Commercial IT standards and processes
• Evaluate and demonstrate accountability for onboarding and launch of new technologies / application features and influence recommendations for technology and business strategic roadmaps
• Lead / Influence Product Release Roadmap against AstraZeneca’s interests from the product
• Help refine business requirements, set priorities, lead expectations, resolve issues, and work with the other members of the technical team to deliver innovative solutions.
• Collaborate with Business partners and Capability leads to co-create functionalities with strategic markets with a view to scale globally
• Demonstrate expert understanding of the application development processes of AstraZeneca’s implementation of the product.
• Maintain deep solid understanding of Veeva and Salesforce platforms/products/infrastructure aligned with their development assignments
Continuous Improvement and Innovation
• Lead continuous improvement opportunities within platform and product-level backlogs
• Generate new insights for exploiting our platforms by understanding business goals and needs, and identifying how our strategic platforms can be used to support these goals and needs
• Identify unmet business needs and propose designs to address them
• Identify new technologies to meet niche business needs
• Work on POCs and Hackathons to prove out new insights / designs / technologies
• Develop proposals / business cases to get buy-in from partners
Essential skills & experience
• Bachelor's Degree in computer science or similar
• Veeva CRM, Vault Certified professional with extensive hands-on experience on large implementations
• Salesforce Platform Certified and expertized in sophisticated custom solutions and new capability design
• Experience in integration technologies & skills – Snaplogic, MuleSoft
• Experience on AWS and Java is added benefits
• Minimum 3-5 years in a solution architect-level role
• Minimum 5-8 years with direct hands-on experience
• Experience in Business and Stakeholder management
• Prior experience in an Information Services/Information Technology environment with good eye for business
• Evidence of designing, shaping and implementing innovative solutions and driving any changes
• Expertise in Agile Software Development techniques and Methodologies
• Expertise in Web and Mobile Application Engineering
• Expertise in application design patterns and processes
• Expertise in Continuous Integration and Deployment methods delivered as part of an agile team
• A broad understanding of cloud architecture
• Strong communication and interpersonal skills
• Ability to work within both Agile and Waterfall development methodologies
• Proven experience of leading and coaching/mentoring offshore teams of developers
• Proven experience of developing and maintaining relationships with 3rd party suppliers
• Strong written and verbal communications skills
• Experience of working within a quality and compliance environment and application of policies, procedures and guidelines
Why AstraZeneca?
At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognizing their potential. Join us on our journey of building a new kind of organization to reset expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering innovative methods and bringing unexpected teams together. Interested? Come and join our journey.
So, what’s next!
Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you. Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it’s yours.
Where can I find out more:
Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
Follow AstraZeneca on Facebook
https://www.facebook.com/astrazenecacareers/
Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
AstraZeneca requires all US employees to be fully vaccinated for COVID-19 but will consider requests for reasonable accommodations as required by applicable law Show more details...
As part of AstraZeneca's IT transformation program, Veeva CRM (Customer Relationship Management) has been deployed to 35,000+ users in 70+ countries globally to improve field user efficiency and effectiveness. We are looking for a Salesforce/ Veeva CRM Solution Architect to join our dynamic CoE team and lead design... and build of releases and projects on the Veeva CRM platform and related applications/integrations.
Key accountabilities
• Serve as an internal consultant for IT and business partners across regions and business areas (Commercial, Medical)
• Identify platform exploitation and innovation opportunities across the enterprise
• Socialize new or unused Veeva/SFDC platform features with business and identify exploitation opportunities
• Actively promote new platform features and drive adoption
• Run assessments / POCs for new initiatives
• Generate innovation ideas and build case for new features
• Participate in business requirement gathering and design activities with business & IT partners
• Lead delivery activities through Design / Build / Test / Deploy phases for regular releases and key Veeva platform initiatives
• Understand e2e CRM ecosystem and Provide technical and functional oversight on configuration, customization, MyInsights UX development for Veeva releases and projects
• Provide technical expertise on integration technologies to release and project teams working on the development, implementation, maintenance and improvement of Integration designs and solutions
• Generate and implement ideas to simplify / streamline our integration landscape
• Lead, mentor and coach the AZ Application Development team based in Chennai to increase throughput and quality
• Provides technical expertise to peers and 3rd party development suppliers to ensure consistency in alignment to AZ IT and Commercial IT standards and processes
• Evaluate and demonstrate accountability for onboarding and launch of new technologies / application features and influence recommendations for technology and business strategic roadmaps
• Lead / Influence Product Release Roadmap against AstraZeneca’s interests from the product
• Help refine business requirements, set priorities, lead expectations, resolve issues, and work with the other members of the technical team to deliver innovative solutions.
• Collaborate with Business partners and Capability leads to co-create functionalities with strategic markets with a view to scale globally
• Demonstrate expert understanding of the application development processes of AstraZeneca’s implementation of the product.
• Maintain deep solid understanding of Veeva and Salesforce platforms/products/infrastructure aligned with their development assignments
Continuous Improvement and Innovation
• Lead continuous improvement opportunities within platform and product-level backlogs
• Generate new insights for exploiting our platforms by understanding business goals and needs, and identifying how our strategic platforms can be used to support these goals and needs
• Identify unmet business needs and propose designs to address them
• Identify new technologies to meet niche business needs
• Work on POCs and Hackathons to prove out new insights / designs / technologies
• Develop proposals / business cases to get buy-in from partners
Essential skills & experience
• Bachelor's Degree in computer science or similar
• Veeva CRM, Vault Certified professional with extensive hands-on experience on large implementations
• Salesforce Platform Certified and expertized in sophisticated custom solutions and new capability design
• Experience in integration technologies & skills – Snaplogic, MuleSoft
• Experience on AWS and Java is added benefits
• Minimum 3-5 years in a solution architect-level role
• Minimum 5-8 years with direct hands-on experience
• Experience in Business and Stakeholder management
• Prior experience in an Information Services/Information Technology environment with good eye for business
• Evidence of designing, shaping and implementing innovative solutions and driving any changes
• Expertise in Agile Software Development techniques and Methodologies
• Expertise in Web and Mobile Application Engineering
• Expertise in application design patterns and processes
• Expertise in Continuous Integration and Deployment methods delivered as part of an agile team
• A broad understanding of cloud architecture
• Strong communication and interpersonal skills
• Ability to work within both Agile and Waterfall development methodologies
• Proven experience of leading and coaching/mentoring offshore teams of developers
• Proven experience of developing and maintaining relationships with 3rd party suppliers
• Strong written and verbal communications skills
• Experience of working within a quality and compliance environment and application of policies, procedures and guidelines
Why AstraZeneca?
At AstraZeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something big. Delivering life-changing medicines is about being entrepreneurial - finding those moments and recognizing their potential. Join us on our journey of building a new kind of organization to reset expectations of what a bio-pharmaceutical company can be. This means we’re opening new ways to work, pioneering innovative methods and bringing unexpected teams together. Interested? Come and join our journey.
So, what’s next!
Are you already imagining yourself joining our team? Good, because we can’t wait to hear from you. Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available, and we hope it’s yours.
Where can I find out more:
Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
Follow AstraZeneca on Facebook
https://www.facebook.com/astrazenecacareers/
Follow AstraZeneca on Instagram https://www.instagram.com/astrazeneca_careers/?hl=en
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
AstraZeneca requires all US employees to be fully vaccinated for COVID-19 but will consider requests for reasonable accommodations as required by applicable law Show more details...
via LinkedIn
posted_at: 9 hours agoschedule_type: Full-time
The worldwide data management software market is massive (IDC forecasts it to be $138 billion by 2026!). At MongoDB we are transforming industries and empowering developers to build amazing applications that people use every day. We are the leading modern developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and... creativity.
The Vice President of CRM Technology is a
The worldwide data management software market is massive (IDC forecasts it to be $138 billion by 2026!). At MongoDB we are transforming industries and empowering developers to build amazing applications that people use every day. We are the leading modern developer data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and... creativity.
The Vice President of CRM Technology is a trusted business partner responsible for technical delivery to support the Go-to-Market Organization, drive operational excellence, innovate, and deliver business results at MongoDB. You have a deep knowledge of Sales and Finance Operations processes as well as CRM technology and architecture. You will lead a global, growing team of approximately 35 Salesforce experts composed of business systems analysts, engineers, administrators, and solution architects.
You have seen what “good” looks like at scale in terms of both processes and technology. You are a creative thinker, you are collaborative, you are a problem solver and you find ways to continuously improve. You challenge the status quo, and do not accept the answer, “because it has always been this way”, while supporting executives in making challenging and complex decisions that enable MongoDB to achieve strategic objectives.
This role can be based out of our New York City, Palo Alto, or San Francisco offices or remotely in the United States region.
Responsibilities
• Develop and gain buy-in for our CRM technology strategy and associated roadmap that drives the Company to achieve its business objectives and evolves with the organization’s business strategy
• Define and execute against a rolling twelve month project roadmap, and provide visibility into a 24 month planning horizon
• Manage stakeholders. Be an integral member of the Go-to-Market Leadership Team and act as the trusted technology advisor. Facilitate discussions with key stakeholders across functions and levels, advise on technology and process maturity, data sensitivity, potential tradeoffs, scope creep and provide implementation options including crawl-walk-run phases
• Uplevel planning and execution processes including cross-functional prioritization and software delivery practices to ensure rapid, quality delivery
• Develop an organizational approach to balance the speed provided by a distributed technology support model with the efficiency of a centralized model
• Continuously innovate to drive business results
• Continuously evaluate the technology stack to determine where to build, buy/customize, replace
• Recruit, develop, and retain high performing global talent, and ensure they have deep knowledge of our end-to-end sales business operations practices. Eliminate any single points of knowledge
• Remain connected to the broader CRM community and incorporate best practices and new product offerings into MongoDB
• Liaise with internal teams to ensure our control environment is efficient and effective
• Scale CRM technology to support a larger, more complex Go-to-Market function
• Play a key role in driving effective change management and communication on technical delivery to non-technical audiences, explaining the “what”, the “how” and the “why”
• Manage technology operations to ensure system uptime, performance, and data quality
• Partner with key vendors to ensure best-in-class system implementations, including appropriate levels of customization and integration
• Pay down existing technical debt in CRM platforms and prevent additional debt from accumulating without oversight and a plan to pay down in the future
• Implement project metrics to hold teams accountable
Qualifications
• 10+ years of experience in an IT business systems, business operations, product management, or a consulting role responsible for driving CRM service delivery
• 8 years or more of people management, including at least 5 years on the second line of management
• Extensive knowledge of best-in-breed CRM applications including but not limited to Salesforce and the Salesforce ecosystem including Xactly, Gainsight, FinancialForce, Clari, Conga
• Deep understanding of the Agile software development methodology and best practices. You have rolled out Agile, you understand what makes a great product owner and scrum master
• Ability to ‘think big’ with a strategic mindset to develop the medium-long term roadmap and strategy, while being able to adapt and be creative in problem solvings to meet immediate operational needs
• Able to communicate effectively with both C-suite, business stakeholders and engineering teams to conceptualize and sell ideas internally and attain win-win outcomes
• Proven track record of building effective relationships with Executives and senior leadership
• Demonstrated ability to solve problems creatively to drive results
• Experience integrating data across a plethora of system platforms, ability to define systems ownership, and ability to advise on best practices for master data management
• Track record of sustained successful partnership with cross-functional teams
• Excellent analytical, organizational, and time management skills
• Ability to lead multiple projects simultaneously that have fluctuating requirements, and time-sensitive deadlines
Success Measures
• In 3 months you will have a deep understanding of your team, the value proposition to the company, and a roadmap for the next 12 months
• In 6 months you will have built-out key initial processes and cemented strong working relationships with your key partners across the business
• In 12 months, having added key hires and implemented key operational processes for scale, you will have cemented the foundation to significantly grow the CRM Technology team over the next several years
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Show more details...
The Vice President of CRM Technology is a trusted business partner responsible for technical delivery to support the Go-to-Market Organization, drive operational excellence, innovate, and deliver business results at MongoDB. You have a deep knowledge of Sales and Finance Operations processes as well as CRM technology and architecture. You will lead a global, growing team of approximately 35 Salesforce experts composed of business systems analysts, engineers, administrators, and solution architects.
You have seen what “good” looks like at scale in terms of both processes and technology. You are a creative thinker, you are collaborative, you are a problem solver and you find ways to continuously improve. You challenge the status quo, and do not accept the answer, “because it has always been this way”, while supporting executives in making challenging and complex decisions that enable MongoDB to achieve strategic objectives.
This role can be based out of our New York City, Palo Alto, or San Francisco offices or remotely in the United States region.
Responsibilities
• Develop and gain buy-in for our CRM technology strategy and associated roadmap that drives the Company to achieve its business objectives and evolves with the organization’s business strategy
• Define and execute against a rolling twelve month project roadmap, and provide visibility into a 24 month planning horizon
• Manage stakeholders. Be an integral member of the Go-to-Market Leadership Team and act as the trusted technology advisor. Facilitate discussions with key stakeholders across functions and levels, advise on technology and process maturity, data sensitivity, potential tradeoffs, scope creep and provide implementation options including crawl-walk-run phases
• Uplevel planning and execution processes including cross-functional prioritization and software delivery practices to ensure rapid, quality delivery
• Develop an organizational approach to balance the speed provided by a distributed technology support model with the efficiency of a centralized model
• Continuously innovate to drive business results
• Continuously evaluate the technology stack to determine where to build, buy/customize, replace
• Recruit, develop, and retain high performing global talent, and ensure they have deep knowledge of our end-to-end sales business operations practices. Eliminate any single points of knowledge
• Remain connected to the broader CRM community and incorporate best practices and new product offerings into MongoDB
• Liaise with internal teams to ensure our control environment is efficient and effective
• Scale CRM technology to support a larger, more complex Go-to-Market function
• Play a key role in driving effective change management and communication on technical delivery to non-technical audiences, explaining the “what”, the “how” and the “why”
• Manage technology operations to ensure system uptime, performance, and data quality
• Partner with key vendors to ensure best-in-class system implementations, including appropriate levels of customization and integration
• Pay down existing technical debt in CRM platforms and prevent additional debt from accumulating without oversight and a plan to pay down in the future
• Implement project metrics to hold teams accountable
Qualifications
• 10+ years of experience in an IT business systems, business operations, product management, or a consulting role responsible for driving CRM service delivery
• 8 years or more of people management, including at least 5 years on the second line of management
• Extensive knowledge of best-in-breed CRM applications including but not limited to Salesforce and the Salesforce ecosystem including Xactly, Gainsight, FinancialForce, Clari, Conga
• Deep understanding of the Agile software development methodology and best practices. You have rolled out Agile, you understand what makes a great product owner and scrum master
• Ability to ‘think big’ with a strategic mindset to develop the medium-long term roadmap and strategy, while being able to adapt and be creative in problem solvings to meet immediate operational needs
• Able to communicate effectively with both C-suite, business stakeholders and engineering teams to conceptualize and sell ideas internally and attain win-win outcomes
• Proven track record of building effective relationships with Executives and senior leadership
• Demonstrated ability to solve problems creatively to drive results
• Experience integrating data across a plethora of system platforms, ability to define systems ownership, and ability to advise on best practices for master data management
• Track record of sustained successful partnership with cross-functional teams
• Excellent analytical, organizational, and time management skills
• Ability to lead multiple projects simultaneously that have fluctuating requirements, and time-sensitive deadlines
Success Measures
• In 3 months you will have a deep understanding of your team, the value proposition to the company, and a roadmap for the next 12 months
• In 6 months you will have built-out key initial processes and cemented strong working relationships with your key partners across the business
• In 12 months, having added key hires and implemented key operational processes for scale, you will have cemented the foundation to significantly grow the CRM Technology team over the next several years
To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws Show more details...
via SonicJobs
posted_at: 3 days agoschedule_type: Full-time
Position Purpose:
The CRM Project Manager (PM) is responsible for working with the Manager/ Senior Manager, CRM and internal and external partners during the production of a CRM Campaign. The PM will report to the Manager/Senior Manager, CRM. The PM will be responsible for ensuring alignment between CRM strategy and creative. The PM will ensure that the established process is followed by the... agency and internal partners in marketing and merchandising.
Position Purpose:
The CRM Project Manager (PM) is responsible for working with the Manager/ Senior Manager, CRM and internal and external partners during the production of a CRM Campaign. The PM will report to the Manager/Senior Manager, CRM. The PM will be responsible for ensuring alignment between CRM strategy and creative. The PM will ensure that the established process is followed by the... agency and internal partners in marketing and merchandising. The PM will ensure that all required documentation including the editorial calendar are distributed to produce CRM programs utilizing email, mobile, social and any other active CRM channels, through existing platforms at The Home Depot. This position will play a key role in executing the omnichannel CRM contact strategy for The Home Depot consumer. The PM will ensure that the agency is keeping all schedules up to date and that all key milestones are met. The PM - under close supervision from the CRM Mgr. will also be responsible for contributing to CRM strategy, measurement and ROI.
Key Responsibilities:
• 15% Develop and maintain editorial calendar & segmentation matrices (any and all required documentation)
• 25% Work with agency and creative PMs to ensure creative and strategy alignment and manage POs for vendor product services
• 20% Oversee execution and measure ROI of assigned CRM life cycle management programs
• 10% Tracks KPIs for measuring success against organizational objectives
• 20% Contribute to strategy development based on analytical results and competitive tracking of CRM programs
• 10% Manage execution of ad-hoc projects as needed
Direct Manager/Direct Reports:
• Position reports Sr Manager CRM
• No direct reports
Travel Requirements:
• Typically requires overnight travel less than 10% of the time.
Physical Requirements:
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
Preferred Qualifications:
• The ability to manage multiple projects simultaneously.
Minimum Education:
• The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
• No additional education
Minimum Years of Work Experience:
• 2
Preferred Years of Work Experience:
• No additional years of experience
Minimum Leadership Experience:
• None
Preferred Leadership Experience:
• None
Certifications:
• None
Competencies:
• The ability to manage multiple projects simultaneously.
Salary Show more details...
The CRM Project Manager (PM) is responsible for working with the Manager/ Senior Manager, CRM and internal and external partners during the production of a CRM Campaign. The PM will report to the Manager/Senior Manager, CRM. The PM will be responsible for ensuring alignment between CRM strategy and creative. The PM will ensure that the established process is followed by the... agency and internal partners in marketing and merchandising. The PM will ensure that all required documentation including the editorial calendar are distributed to produce CRM programs utilizing email, mobile, social and any other active CRM channels, through existing platforms at The Home Depot. This position will play a key role in executing the omnichannel CRM contact strategy for The Home Depot consumer. The PM will ensure that the agency is keeping all schedules up to date and that all key milestones are met. The PM - under close supervision from the CRM Mgr. will also be responsible for contributing to CRM strategy, measurement and ROI.
Key Responsibilities:
• 15% Develop and maintain editorial calendar & segmentation matrices (any and all required documentation)
• 25% Work with agency and creative PMs to ensure creative and strategy alignment and manage POs for vendor product services
• 20% Oversee execution and measure ROI of assigned CRM life cycle management programs
• 10% Tracks KPIs for measuring success against organizational objectives
• 20% Contribute to strategy development based on analytical results and competitive tracking of CRM programs
• 10% Manage execution of ad-hoc projects as needed
Direct Manager/Direct Reports:
• Position reports Sr Manager CRM
• No direct reports
Travel Requirements:
• Typically requires overnight travel less than 10% of the time.
Physical Requirements:
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions:
• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
Preferred Qualifications:
• The ability to manage multiple projects simultaneously.
Minimum Education:
• The knowledge, skills and abilities typically acquired through the completion of a associate's degree program or equivalent degree in a field of study related to the job.
Preferred Education:
• No additional education
Minimum Years of Work Experience:
• 2
Preferred Years of Work Experience:
• No additional years of experience
Minimum Leadership Experience:
• None
Preferred Leadership Experience:
• None
Certifications:
• None
Competencies:
• The ability to manage multiple projects simultaneously.
Salary Show more details...
via Lever
posted_at: 22 days agoschedule_type: Full-time
About Us
The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams and leagues that captivate their attention. We serve a multi-faceted audience that craves a richer connection and understanding with immersive storytelling and a like-minded community of fans. Founded in 2016 and with major operational hubs in San Francisco, Los Angeles, London and... Melbourne, we empower a truly global team of more
About Us
The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams and leagues that captivate their attention. We serve a multi-faceted audience that craves a richer connection and understanding with immersive storytelling and a like-minded community of fans. Founded in 2016 and with major operational hubs in San Francisco, Los Angeles, London and... Melbourne, we empower a truly global team of more than 600 creators and cover more than 250 professional sports and collegiate teams across the United States, Canada and the UK. Our newsroom has produced thousands of in-depth reports along with more than 120 podcasts and other forms of premium content. Put simply, The Athletic is at the center of a sports fan’s universe.
About the Role
The Athletic is seeking a CRM Marketing Manager to join our team. In this role, you will be responsible for developing strategies and executing programs to convert, engage and retain subscribers throughout their lifecycle. The ideal candidate is a customer-centric, data driven marketer with an entrepreneurial spirit and successful history developing impactful CRM programs that drive the business forward through optimization and experimentation.
Due to team distribution throughout the US and UK, candidates based in the East Coast are highly preferred.
Responsibilities
• Ideate and lead the execution of programs that build relationships with free users, drive subscription starts and conversions, engage subscribers and win back churned users across email, newsletters, and in-app channels.
• Drive continuous improvement of business and team channel-specific KPIs, maintaining a clear project process plan and documenting best practices.
• Identify new opportunities for automation and personalization through journey building, testing roadmaps, developing benchmarks, and creating and sharing regular performance reports and results in partnership with Analytics.
• Communicate proactively and clearly with business leaders and stakeholders about strategy, execution, and performance tracking to plan.
• Work cross-functionally with the product marketing team on a range of projects from launching new features to developing segments and personas that enable CRM to personalize the user journey.
• Assist in managing overall email list health and protecting domain reputation/deliverability across all email efforts.
• Be an expert and trusted advisor in the newsletter and email space, continuously staying on top of new advancements and trends in the industry to help drive innovation.
• Improve the performance of our newsletters and emails through continued testing (multivariate, A/B, etc.).
• Partner with design to audit and ensure existing emails are optimized as well as build new and innovative templates for campaigns & workflows.
• Lead extensive and complex data-driven projects in partnership with engineering and analytics to ensure CRM has the proper mechanisms to effectively target our users through automated and triggered touchpoints.
• Collaborate with Analytics, Product, Marketing, Design, Data Science and Engineering on email strategy, execution and testing as well as new omni-channel technical integrations.
Requirements
• 6+ years experience planning, executing, and analyzing marketing automation campaigns, with a strong focus on email and newsletter marketing.
• Superior project management and communication skills with the ability to balance rigorous attention to detail with swift execution across a variety of initiatives.
• Proven experience leading an email/CRM management function.
• Extensive experience working with CRM platforms (Iterable, Braze, Sailthru, etc.).
• A self-starting attitude, on the lookout for opportunities to make an impact without needing to be asked and the confidence to make data-driven recommendations and decisions.
• Strong analytical skills; able to create impactful marketing strategies and campaigns.
• Experience with A/B testing, messaging, and post-campaign analysis.
• Working knowledge of HTML.
• Interest in sports and media is a plus, but is not required.
• Bachelor’s degree or equivalent experience.
The annual base salary range for this role is $84,000.00 - $115,000.00 USD. The total compensation offered for this position may vary based on factors such as education, experience, skills, and location. It may also include non-cash rewards and benefits. The base salary range is subject to change and may be modified in the future.
The Athletic offers unique perks and benefits to all full-time employees based on their country of residence. Our comprehensive US benefits package includes:
- Highly competitive, employer-contributed medical, dental, vision, basic life and disability insurance plans.
- Savings accounts for medical, wellness, and childcare expenses.
- 401k retirement savings plan and employer match.
- Paid time off including paid sick leave, 11 paid holidays, up to 20 days of accrued paid time off, and up to 20 weeks of Paid Parental Leave.
For international candidates: Our global benefits packages offer similar benefits and perks, competitive to the local market.
The Athletic Media Company is an equal opportunity employer and enthusiastically encourages people from all backgrounds and experiences to apply. The Athletic will consider all applicants without regard to race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other protected characteristic under applicable law.
Click here to review our Applicant Privacy Notice, which describes how and when The Athletic Media Company collects, uses, and shares certain personal information of job applicants and prospective employees Show more details...
The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams and leagues that captivate their attention. We serve a multi-faceted audience that craves a richer connection and understanding with immersive storytelling and a like-minded community of fans. Founded in 2016 and with major operational hubs in San Francisco, Los Angeles, London and... Melbourne, we empower a truly global team of more than 600 creators and cover more than 250 professional sports and collegiate teams across the United States, Canada and the UK. Our newsroom has produced thousands of in-depth reports along with more than 120 podcasts and other forms of premium content. Put simply, The Athletic is at the center of a sports fan’s universe.
About the Role
The Athletic is seeking a CRM Marketing Manager to join our team. In this role, you will be responsible for developing strategies and executing programs to convert, engage and retain subscribers throughout their lifecycle. The ideal candidate is a customer-centric, data driven marketer with an entrepreneurial spirit and successful history developing impactful CRM programs that drive the business forward through optimization and experimentation.
Due to team distribution throughout the US and UK, candidates based in the East Coast are highly preferred.
Responsibilities
• Ideate and lead the execution of programs that build relationships with free users, drive subscription starts and conversions, engage subscribers and win back churned users across email, newsletters, and in-app channels.
• Drive continuous improvement of business and team channel-specific KPIs, maintaining a clear project process plan and documenting best practices.
• Identify new opportunities for automation and personalization through journey building, testing roadmaps, developing benchmarks, and creating and sharing regular performance reports and results in partnership with Analytics.
• Communicate proactively and clearly with business leaders and stakeholders about strategy, execution, and performance tracking to plan.
• Work cross-functionally with the product marketing team on a range of projects from launching new features to developing segments and personas that enable CRM to personalize the user journey.
• Assist in managing overall email list health and protecting domain reputation/deliverability across all email efforts.
• Be an expert and trusted advisor in the newsletter and email space, continuously staying on top of new advancements and trends in the industry to help drive innovation.
• Improve the performance of our newsletters and emails through continued testing (multivariate, A/B, etc.).
• Partner with design to audit and ensure existing emails are optimized as well as build new and innovative templates for campaigns & workflows.
• Lead extensive and complex data-driven projects in partnership with engineering and analytics to ensure CRM has the proper mechanisms to effectively target our users through automated and triggered touchpoints.
• Collaborate with Analytics, Product, Marketing, Design, Data Science and Engineering on email strategy, execution and testing as well as new omni-channel technical integrations.
Requirements
• 6+ years experience planning, executing, and analyzing marketing automation campaigns, with a strong focus on email and newsletter marketing.
• Superior project management and communication skills with the ability to balance rigorous attention to detail with swift execution across a variety of initiatives.
• Proven experience leading an email/CRM management function.
• Extensive experience working with CRM platforms (Iterable, Braze, Sailthru, etc.).
• A self-starting attitude, on the lookout for opportunities to make an impact without needing to be asked and the confidence to make data-driven recommendations and decisions.
• Strong analytical skills; able to create impactful marketing strategies and campaigns.
• Experience with A/B testing, messaging, and post-campaign analysis.
• Working knowledge of HTML.
• Interest in sports and media is a plus, but is not required.
• Bachelor’s degree or equivalent experience.
The annual base salary range for this role is $84,000.00 - $115,000.00 USD. The total compensation offered for this position may vary based on factors such as education, experience, skills, and location. It may also include non-cash rewards and benefits. The base salary range is subject to change and may be modified in the future.
The Athletic offers unique perks and benefits to all full-time employees based on their country of residence. Our comprehensive US benefits package includes:
- Highly competitive, employer-contributed medical, dental, vision, basic life and disability insurance plans.
- Savings accounts for medical, wellness, and childcare expenses.
- 401k retirement savings plan and employer match.
- Paid time off including paid sick leave, 11 paid holidays, up to 20 days of accrued paid time off, and up to 20 weeks of Paid Parental Leave.
For international candidates: Our global benefits packages offer similar benefits and perks, competitive to the local market.
The Athletic Media Company is an equal opportunity employer and enthusiastically encourages people from all backgrounds and experiences to apply. The Athletic will consider all applicants without regard to race, religion, color, national origin, ancestry, physical and/or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, transgender status, age, sexual orientation, military or veteran status, or any other protected characteristic under applicable law.
Click here to review our Applicant Privacy Notice, which describes how and when The Athletic Media Company collects, uses, and shares certain personal information of job applicants and prospective employees Show more details...
via LinkedIn
posted_at: 1 day agoschedule_type: Full-timesalary: 50–55 an hourwork_from_home: 1
Day-to-Day: We are in search of new DealCloud CRM specialist, to add to our Deal Sourcing Dev team that will focus on developing our DealCloud CRM implementation. This team player will support maintenance, as well as new feature development to meet evolving business needs. Internally we refer to the role as a "DealCloud CRM Developer". Below is a summary of what we will need.
We are looking for... an individual who is a team player, eager to learn
Day-to-Day: We are in search of new DealCloud CRM specialist, to add to our Deal Sourcing Dev team that will focus on developing our DealCloud CRM implementation. This team player will support maintenance, as well as new feature development to meet evolving business needs. Internally we refer to the role as a "DealCloud CRM Developer". Below is a summary of what we will need.
We are looking for... an individual who is a team player, eager to learn and has excellent communication skills. Responsibility on a day to day will include working with an agile application team to build out new functionality and maintain the current CRM. You will work closely with other developers and scrum master to deliver and implement changes that will drive business value.
Desired Skills and Experience:
• Experience working as a configuration specialist for a minimum of 2 years
• Collaborative -- works well with others on the team
• Inquisitive person, who will ask questions rather than wait for answers.
• Creative thinker -- not only one way to do things
• Motivated Individual -- Can you deliver quality on time
• Adaptable -- The team works in an agile fashion
• Strong knowledge of Microsoft Suite
• Can do attitude
• Detail Oriented
Plusses:
• Familiarity of Private Equity
• Deal Cloud Certified
• UI Designer / Dashboard Designer
• Testing experience
• Experience working within Agile development teams as a team member: B.A., Tester, Product Owner, SCRUM, or Implementor.
• Ability to work 8-4 or 9-5 Eastern Standard Time
• College degree or 3+ years in a developer role and certifications Show more details...
We are looking for... an individual who is a team player, eager to learn and has excellent communication skills. Responsibility on a day to day will include working with an agile application team to build out new functionality and maintain the current CRM. You will work closely with other developers and scrum master to deliver and implement changes that will drive business value.
Desired Skills and Experience:
• Experience working as a configuration specialist for a minimum of 2 years
• Collaborative -- works well with others on the team
• Inquisitive person, who will ask questions rather than wait for answers.
• Creative thinker -- not only one way to do things
• Motivated Individual -- Can you deliver quality on time
• Adaptable -- The team works in an agile fashion
• Strong knowledge of Microsoft Suite
• Can do attitude
• Detail Oriented
Plusses:
• Familiarity of Private Equity
• Deal Cloud Certified
• UI Designer / Dashboard Designer
• Testing experience
• Experience working within Agile development teams as a team member: B.A., Tester, Product Owner, SCRUM, or Implementor.
• Ability to work 8-4 or 9-5 Eastern Standard Time
• College degree or 3+ years in a developer role and certifications Show more details...
via Startup Jobs
posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Who We Are:
Ivanti's platform makes it possible for employees to stay productive, secure and engaged wherever they are. That starts with us. With headquarters in Utah, offices in London and Paris and nearly 3,200 employees in 25 countries around the world, we are the Everywhere Workplace – it's a great time to work for Ivanti...
We anticipate our customers’ needs, we are highly responsive, and we deliver innovative solutions that exceed their
Who We Are:
Ivanti's platform makes it possible for employees to stay productive, secure and engaged wherever they are. That starts with us. With headquarters in Utah, offices in London and Paris and nearly 3,200 employees in 25 countries around the world, we are the Everywhere Workplace – it's a great time to work for Ivanti...
We anticipate our customers’ needs, we are highly responsive, and we deliver innovative solutions that exceed their expectations. Our mission is to be a global technology leader enabling organizations to thrive in the Everywhere Workplace – automating the tasks that discover, manage, secure and service all of their IT assets.
Our Culture - Inspire, Innovate & Grow:
Our mission is to be a global technology leader, enabling organizations and our people to thrive in the Everywhere Workplace. A core value at Ivanti is maintaining an environment where all perspectives are heard, respected and valued. We foster a culture where we can all grow, learn, add value and thrive – while achieving new levels of performance together. Ivanti is the right size. We are large enough to be stable and strong, but small enough so your work and opinion actually matter. Our continued success begins with you!
Why We Need you!
We need an individual who can bring extensive Salesforce knowledge to the table, empowering our organization to deliver solutions aligned to an improving architecture. Someone who understands how to maintain a Salesforce instance with stability for rapid growth. This individual will work with another Architect, who is overseeing the Lead to
Cash (L2C) process within our Salesforce instance but will oversee the rest of the org including primarily working with the Customer Experience team.
What You Will Be Doing:
• Designing a better future for our large Salesforce instance
• Driving change to frameworks / processes that secure quick and safe delivery of enhancements to our systems
• Working in an Agile framework to deliver enhancements and designs for enhancements
To Be Successful in The Role, You Will Have:
• A deep understanding of the architecture of Salesforce
• Declarative and programmatic development of the platform
• Integrating the platform with other tools
• Agile practices
• CI / CD, DevOps & Automated Testing
• Ability to create design artifacts that represent systems clearly
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at recruiting@ivanti.com Show more details...
Ivanti's platform makes it possible for employees to stay productive, secure and engaged wherever they are. That starts with us. With headquarters in Utah, offices in London and Paris and nearly 3,200 employees in 25 countries around the world, we are the Everywhere Workplace – it's a great time to work for Ivanti...
We anticipate our customers’ needs, we are highly responsive, and we deliver innovative solutions that exceed their expectations. Our mission is to be a global technology leader enabling organizations to thrive in the Everywhere Workplace – automating the tasks that discover, manage, secure and service all of their IT assets.
Our Culture - Inspire, Innovate & Grow:
Our mission is to be a global technology leader, enabling organizations and our people to thrive in the Everywhere Workplace. A core value at Ivanti is maintaining an environment where all perspectives are heard, respected and valued. We foster a culture where we can all grow, learn, add value and thrive – while achieving new levels of performance together. Ivanti is the right size. We are large enough to be stable and strong, but small enough so your work and opinion actually matter. Our continued success begins with you!
Why We Need you!
We need an individual who can bring extensive Salesforce knowledge to the table, empowering our organization to deliver solutions aligned to an improving architecture. Someone who understands how to maintain a Salesforce instance with stability for rapid growth. This individual will work with another Architect, who is overseeing the Lead to
Cash (L2C) process within our Salesforce instance but will oversee the rest of the org including primarily working with the Customer Experience team.
What You Will Be Doing:
• Designing a better future for our large Salesforce instance
• Driving change to frameworks / processes that secure quick and safe delivery of enhancements to our systems
• Working in an Agile framework to deliver enhancements and designs for enhancements
To Be Successful in The Role, You Will Have:
• A deep understanding of the architecture of Salesforce
• Declarative and programmatic development of the platform
• Integrating the platform with other tools
• Agile practices
• CI / CD, DevOps & Automated Testing
• Ability to create design artifacts that represent systems clearly
At Ivanti, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. Ivanti believes that diversity and inclusion among our teammates is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.
If you require special assistance for the best interview experience, please contact us at recruiting@ivanti.com Show more details...
via LinkedIn
posted_at: 2 days agoschedule_type: Full-time
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that... improve patient outcomes across a range of settings.
At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the world’s most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that... improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System which makes everything possible.
We are seeking a CRM Strategy Director who will be responsible for the solution architecture across Cepheid Commercial enterprise applications. This includes CRM Salesforce, CPQ and other partner products with focus on SaaS platforms. This role will also be responsible for the strategy, tactics, and successful modernization journey of Cepheid's commercial enterprise applications.
This position is part of the Business Transformation function and can be Hybrid, or Remote. At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions.
In this role, you will have the opportunity to:
• Take accountability of Best Design practices and architecture for SFDC footprint holistically.
• Partner with Regional leadership to manage prototyping, blueprinting functional design, cross module integration, guide the business in utilizing the platform functionality to the best extent possible, including the review of business processes and system integration challenges.
• Work with the Application Architects and the business to successfully perform gap analysis for complex projects and to translate the business requirements and business processes into functional design specifications.
• Define platform architecture for all commercial software platforms across the enterprise application portfolio and ensure solution alignment to platform strategy of all major software solutions across commercial enterprise.
• Play a critical role in driving Governance and Standard Work across the CRM Domain partnering with commercial leadership across the globe.
The essential requirements of the job include:
• Bachelors Degree with 12+ years OR Masters Degree with 8+ of progressive experience in SFDC/CPQ implementations as a configuration/ technical solution analyst.
• Full understanding of end-to-end, cross-functional, and integrated business processes related to the SFDC and SAP SD module, including integrations with extended business systems.
• Expert level QTC configuration skills in product master data setup, pricing, Order Management, Contract Management, Billing.
• Experience with one (or multiple) S4 HANA implementations.
• Strong CRM background and expertise.
It would be a plus if you also possess previous experience in:
• Expertise in integrating SFDC/CPQ with SAP applications and execute landscape transformation.
• Good knowledge of Inventory management, Warehouse Management and Accounting integration to QTC processes.
Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.
At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.
The salary range for this role is $175K - $200K. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
If you’ve ever wondered what’s within you, there’s no better time to find out Show more details...
Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we’re working at the pace of change on diagnostic tools that address the world’s biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System which makes everything possible.
We are seeking a CRM Strategy Director who will be responsible for the solution architecture across Cepheid Commercial enterprise applications. This includes CRM Salesforce, CPQ and other partner products with focus on SaaS platforms. This role will also be responsible for the strategy, tactics, and successful modernization journey of Cepheid's commercial enterprise applications.
This position is part of the Business Transformation function and can be Hybrid, or Remote. At Cepheid, our vision is to be the leading provider of seamlessly connected diagnostic solutions.
In this role, you will have the opportunity to:
• Take accountability of Best Design practices and architecture for SFDC footprint holistically.
• Partner with Regional leadership to manage prototyping, blueprinting functional design, cross module integration, guide the business in utilizing the platform functionality to the best extent possible, including the review of business processes and system integration challenges.
• Work with the Application Architects and the business to successfully perform gap analysis for complex projects and to translate the business requirements and business processes into functional design specifications.
• Define platform architecture for all commercial software platforms across the enterprise application portfolio and ensure solution alignment to platform strategy of all major software solutions across commercial enterprise.
• Play a critical role in driving Governance and Standard Work across the CRM Domain partnering with commercial leadership across the globe.
The essential requirements of the job include:
• Bachelors Degree with 12+ years OR Masters Degree with 8+ of progressive experience in SFDC/CPQ implementations as a configuration/ technical solution analyst.
• Full understanding of end-to-end, cross-functional, and integrated business processes related to the SFDC and SAP SD module, including integrations with extended business systems.
• Expert level QTC configuration skills in product master data setup, pricing, Order Management, Contract Management, Billing.
• Experience with one (or multiple) S4 HANA implementations.
• Strong CRM background and expertise.
It would be a plus if you also possess previous experience in:
• Expertise in integrating SFDC/CPQ with SAP applications and execute landscape transformation.
• Good knowledge of Inventory management, Warehouse Management and Accounting integration to QTC processes.
Cepheid, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.
At Cepheid we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Cepheid can provide.
The salary range for this role is $175K - $200K. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. This job is also eligible for bonus/incentive pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
When you join us, you’ll also be joining Danaher’s global organization, where 80,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
The EEO posters are available here.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.
If you’ve ever wondered what’s within you, there’s no better time to find out Show more details...
via WayUp
posted_at: 24 hours agoschedule_type: Full-time
LIFE IS TOO SHORT TO WORK WITH JERKS.
Come work in a positive, vibrant, and fast-moving environment with easygoing coworkers that are a pleasure to be around. We’re a unique and eclectic group of winners, nerds, and gamers who are balanced, fun, kind and thoughtful about life, right after our commitment to unparalleled member satisfaction. If you like to win every day, in a fast-moving... organization, then we are looking for you. NCD is building
LIFE IS TOO SHORT TO WORK WITH JERKS.
Come work in a positive, vibrant, and fast-moving environment with easygoing coworkers that are a pleasure to be around. We’re a unique and eclectic group of winners, nerds, and gamers who are balanced, fun, kind and thoughtful about life, right after our commitment to unparalleled member satisfaction. If you like to win every day, in a fast-moving... organization, then we are looking for you. NCD is building a world-class team, helping us to become one of the fastest-growing dental and vision insurance providers in the industry.
NCD is a leading insurance provider offering individual dental and vision plans. Our carrier partners: Nationwide, MetLife, and VSP help us deliver unparalleled agent and customer satisfaction. NCD is known for our promise of providing top notch dental and vision service and Spreading the Smile to our agents, members and employees. Our mission is to improve lives by driving better health, providing an exceptional experience, and Spreading the Smile.
SUMMARY:
NCD is seeking a detail oriented, and data driven CRM Administrator who will be responsible for supporting the operations department with the management of the day-to-day business to ensure smooth daily operations. This person will be an integral member of our dynamic and growing team with a focus on CRM maintenance and organization, data processing, and overall operations support. In addition, the candidate will understand how our organization can and should use a CRM.
To be successful in this role, you need to have an intermediate Excel knowledge base. Some of the Excel skills required are managing data and information, creating visual representation of data, filtering information, managing pivot tables, and using basic and intermediate formulas.
In this position, you can work from home, in our Dallas office, or hybrid.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Daily management of the Customer Relationship Management (CRM) system
• Analyzing company data that is entered into the CRM by the other CRM users, ensuring accuracy across the board.
• Provides support that may include answering questions, troubleshooting problems, communicating policy, and teaching or instructing staff users regarding system functionality, data entry, and basic management.
• Maintain great relationship with CRM vendor by meeting regularly with them.
• Identify ways to improve current CRM processes.
• Ensure data validity.
• Provide support for operation team members by being able to process and analyze data from billing files, payment files, eligibility files, cancellation reports, and hold reports.
QUALIFICATIONS:
• College degree is preferred, but not required
• Intermediate Excel skills required
• Experience working with CRM technologies
• CRM Administration experience a plus
• Troubleshooting and problem-solving skills
• Data management
• Detail oriented
• Great communication skills
• Excellent organizational skills
NCD BENEFITS:
• Company-paid health, dental, life, and disability insurance
• 401(k) with employer match
• Opportunity for professional development
• On site gym
• Work from home allowance and support
• Positive work environment
Check us out on Glassdoor Show more details...
Come work in a positive, vibrant, and fast-moving environment with easygoing coworkers that are a pleasure to be around. We’re a unique and eclectic group of winners, nerds, and gamers who are balanced, fun, kind and thoughtful about life, right after our commitment to unparalleled member satisfaction. If you like to win every day, in a fast-moving... organization, then we are looking for you. NCD is building a world-class team, helping us to become one of the fastest-growing dental and vision insurance providers in the industry.
NCD is a leading insurance provider offering individual dental and vision plans. Our carrier partners: Nationwide, MetLife, and VSP help us deliver unparalleled agent and customer satisfaction. NCD is known for our promise of providing top notch dental and vision service and Spreading the Smile to our agents, members and employees. Our mission is to improve lives by driving better health, providing an exceptional experience, and Spreading the Smile.
SUMMARY:
NCD is seeking a detail oriented, and data driven CRM Administrator who will be responsible for supporting the operations department with the management of the day-to-day business to ensure smooth daily operations. This person will be an integral member of our dynamic and growing team with a focus on CRM maintenance and organization, data processing, and overall operations support. In addition, the candidate will understand how our organization can and should use a CRM.
To be successful in this role, you need to have an intermediate Excel knowledge base. Some of the Excel skills required are managing data and information, creating visual representation of data, filtering information, managing pivot tables, and using basic and intermediate formulas.
In this position, you can work from home, in our Dallas office, or hybrid.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Daily management of the Customer Relationship Management (CRM) system
• Analyzing company data that is entered into the CRM by the other CRM users, ensuring accuracy across the board.
• Provides support that may include answering questions, troubleshooting problems, communicating policy, and teaching or instructing staff users regarding system functionality, data entry, and basic management.
• Maintain great relationship with CRM vendor by meeting regularly with them.
• Identify ways to improve current CRM processes.
• Ensure data validity.
• Provide support for operation team members by being able to process and analyze data from billing files, payment files, eligibility files, cancellation reports, and hold reports.
QUALIFICATIONS:
• College degree is preferred, but not required
• Intermediate Excel skills required
• Experience working with CRM technologies
• CRM Administration experience a plus
• Troubleshooting and problem-solving skills
• Data management
• Detail oriented
• Great communication skills
• Excellent organizational skills
NCD BENEFITS:
• Company-paid health, dental, life, and disability insurance
• 401(k) with employer match
• Opportunity for professional development
• On site gym
• Work from home allowance and support
• Positive work environment
Check us out on Glassdoor Show more details...
via Upwork
posted_at: 3 days agoschedule_type: Contractorwork_from_home: 1
Hello, I have been using ZOHO CRM for a few years now. I mostly use it to store customer, lead, and contact information. Over the years I have changed, edited, adjusted, added, subtracted and now my ZOHO is just not as functional as I would like it to be.
I am looking to use ZOHO to do the following...
Enter lead or contact information.
1. Add contact or lead into a marketing email drip campaign.
2. When lead - convert to opportunity.
2.a.collect
Hello, I have been using ZOHO CRM for a few years now. I mostly use it to store customer, lead, and contact information. Over the years I have changed, edited, adjusted, added, subtracted and now my ZOHO is just not as functional as I would like it to be.
I am looking to use ZOHO to do the following...
Enter lead or contact information.
1. Add contact or lead into a marketing email drip campaign.
2. When lead - convert to opportunity.
2.a.collect lead information.
2.b. send a form to the lead that might be prefilled from data i input on my own.
2.c. lead completes the form and uploads documents for review.
3. Task is created when lead completes the form.
4. There is a button to generate a term sheet that is sent to the lead.
5. Term sheet is signed and returned.
6. If term sheet is not signed and returned I get a notification to follow up in 1 and three days.
7. All data should be able to be consolidated and downloaded or put into a PDF including lead information and notes, all uploaded data from that lead.
If you can help me create the above I would like to speak with you. Thank you.
Avi
4 Show more details...
I am looking to use ZOHO to do the following...
Enter lead or contact information.
1. Add contact or lead into a marketing email drip campaign.
2. When lead - convert to opportunity.
2.a.collect lead information.
2.b. send a form to the lead that might be prefilled from data i input on my own.
2.c. lead completes the form and uploads documents for review.
3. Task is created when lead completes the form.
4. There is a button to generate a term sheet that is sent to the lead.
5. Term sheet is signed and returned.
6. If term sheet is not signed and returned I get a notification to follow up in 1 and three days.
7. All data should be able to be consolidated and downloaded or put into a PDF including lead information and notes, all uploaded data from that lead.
If you can help me create the above I would like to speak with you. Thank you.
Avi
4 Show more details...
via Workday
posted_at: 1 day agoschedule_type: Full-time
Why Patients Need You Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives. What You Will Achieve Pfizer’s Channel Management,
Why Patients Need You Technology impacts everything we do. Pfizer’s digital and ‘data first’ strategy focuses on implementing impactful and innovative technology solutions across all functions from research to manufacturing. Whether you are digitizing drug discovery and development, identifying solutions, or making our work easier and faster, you will be making a difference to countless lives. What You Will Achieve Pfizer’s Channel Management, Specialty Access Solutions (SAS) COE and Digital have begun a multi-year and release program to attain industry Best-in-Class Patient Specialty Services. To date we delivered the Foundational Journey data components and KPI’s of the Patient Services We implemented the Converge Health Patient Connect CRM Out of Box managed package Solution which is used by Pharma manufacturers and 3rd Party Patient services Vendors to manage Patient Access and Specialized Hub Operations. We re-branded the OOB solution to Polaris Enterprise Patient Services CRM... The Director Patient Support Services Platform and Data Integration Lead will be responsible for managing the externally hosted Patient Support Services CRM Data Hub environment, Cloud Data & analytics across the new Specialty Access Solutions (SAS) COE Enterprise Platforms, manage the 3rd Party Patient Services Operations (Hub) data and aggregation feeds across the internal Patient Services programs. The Director will manage the Polaris Patient Support Services CRM external hub Data & Reporting Universe Track 3rd Party patient support operational data (Analytics/Data/Reporting) Integrated Capabilities connecting third party providers and services with Patient Insights data platform providing insights into the end-to-end patient journey Sense and Respond capabilities using AI, data, and analytics to automate monitoring of the patient and HCP experience and identification of opportunities to intervene Simplified and Standardized technology to enable patient services allowing Pfizer to scale more easily across brands, programs, personas, and markets How You Will Achieve It Lead the patient data hub design of solutions for large projects and programs; through expert knowledge translate high-level business requirements into data models and appropriate metadata, test data, and data quality standards Implements required patient hub architecture and design to meet business use case requirements and expand capabilities including patient journey insights and KPI steward understanding key metrics across all patient interactions and secondary use of patient information Direct and manage Creation Center team members to undertake the delivery of a comprehensive patient data Influence different audiences across organizations and stakeholders. Qualifications Must-Have 10+ years of relevant experience with emphasis on application support, application development, or systems engineering. Experience supporting applications and solutions in pharmaceutical industry with focus on Patient access and adherence, Specialty pharmacy, Specialty Patient Support Operations, HUB distribution, Market access 4+ years Application Support leadership experience or Project/Program Management Nice-to-Have Proven experience and demonstrated skills with one or more of these technologies 1) Salesforce.com (including Visualforce and Apex fundamentals, Web services, SQL, Salesforce Object Query Language) 2) Informatica 3) Snowflake/RedShift Converge Patient Connect Platform Specialty Data: e.g. Payers (Insurance Companies), Qualified Treatment Centers (QTCs), 3rd Party Patient Services Financial Reimbursement Operations Centers (Hubs), and Specialty Pharmacy Providers (SPPs, Electronic Health Records(EHR), Benefit Investigation/Benefit Verification, Patient Data Aggregators Good understanding of data compliance processes and controls like HIPAA, PHI & PII Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact. Work Location Assignment: On Premise Additional Posting Locations: Lake Forest, IL, Peapack, NJ, New York, NY, Colleageville, PA Last Date to Apply for Job: 4/3/2023 The annual base salary for this position ranges from $156,900.00 to $251,400.00. In addition, this position offers an annual bonus with a target of 20.0% of the base salary and eligibility to participate in our share based long term incentive program. Benefits offered include a retirement savings plan, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage in accordance with the terms and conditions of the applicable plans. Salary range does not apply to the Tampa, FL location. Relocation assistance may be available based on business needs and/or eligibility. Pfizer requires all U.S. new hires to be fully vaccinated for COVID-19 prior to the first date of employment. As required by applicable law, Pfizer will consider requests for Reasonable Accommodations. Sunshine Act Pfizer reports payments and other transfers of value to health care providers as required by federal and state transparency laws and implementing regulations. These laws and regulations require Pfizer to provide government agencies with information such as a health care provider’s name, address and the type of payments or other value received, generally for public disclosure. Subject to further legal review and statutory or regulatory clarification, which Pfizer intends to pursue, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. Therefore, if you are a licensed physician who incurs recruiting expenses as a result of interviewing with Pfizer that we pay or reimburse, your name, address and the amount of payments made currently will be reported to the government. If you have questions regarding this matter, please do not hesitate to contact your Talent Acquisition representative. EEO & Employment Eligibility Pfizer is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. Pfizer also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as work authorization and employment eligibility verification requirements of the Immigration and Nationality Act and IRCA. Pfizer is an E-Verify employer. Information & Business Tech Pfizer careers are like no other. In our culture of individual ownership, we believe in our ability to improve future healthcare, and potential to transform millions of lives. We’re looking for new talent to join our global community, to unearth new innovative therapies that make the world a healthier place
Show more details...
Norton safe Web