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Most recent job postings at crystalknows
via Baton | Customer Success Jobs
posted_at: 12 days agoschedule_type: Full-time
Crystal is a software platform for adaptive sales organizations and we reveal insights about anyone's personality, communication style, and buying preferences. Our product is used by the entire sales organization to convert more prospects into qualified leads, close deals faster, and lead sales teams more successfully.
When sales organizations implement and reinforce adaptive selling... techniques... it results in accelerated sales training, more
Crystal is a software platform for adaptive sales organizations and we reveal insights about anyone's personality, communication style, and buying preferences. Our product is used by the entire sales organization to convert more prospects into qualified leads, close deals faster, and lead sales teams more successfully.
When sales organizations implement and reinforce adaptive selling... techniques... it results in accelerated sales training, more effective sellers and stronger sales performance.
Crystal is based in Nashville, Tennessee but we’ve adopted a fully remote working environment. We’ve raised funding from premier investors including Salesforce, HubSpot, and Birchmere Ventures but have not needed to raise additional rounds since 2018 due to strong business fundamentals.
Trusted by the largest Fortune 500 brands and many of the world’s top sales training organizations - like John Barrows and Sandler, Crystal uses DISC as its core framework to understand how buyers naturally behave, communicate, and make decisions.
Our goal is to build a healthy, productive culture where people can accelerate their careers, build long-lasting relationships, and have a lot of fun doing it.
Requirements
WHAT YOU WILL BE RESPONSIBLE FOR:
• Oversee the sales funnel and report on key operational revenue metrics + forecasting
• Manage our inbound lead funnel bringing in several thousands of contacts per week
• Manage day-to-day operations of Hubspot and its workflows to improve our automations
• Be the point person who works with our sales team to review and approve price quotes, payment terms, discounts, and contract agreements
• Manage dashboards and build revenue forecasts so internal teams can understand the sales pipeline
• Look for ways to streamline and optimize all lead routing workflows (and other business process workflows) to ensure our sales team gets high-quality leads
• Track key metrics such as sales activity, funnel stages, pipeline, demo bookings, deal sizes, close cycles, etc
• Maintaining good data hygiene within the CRM
• Manage day-to-day operations of billing processes, invoice collection, renewals tracking, and revenue metrics.
• Will report into the Marketing Department
WHAT WE ARE LOOKING FOR IN A CANDIDATE:
• At least 5 years working in business management, sales operations, sales planning, or revenue operations.
• Expert-level knowledge of Hubspot and B2B software sales cycle is a must
• Experience with Stripe, ProfitWell and Baremetrics is a plus
• Strong understanding of how different systems, technologies, or tools can help improve sales effectiveness to drive revenue growth
• Experience with reviewing and redlining contract agreements
• Strong analytical, operational, problem-solving, planning, time management, and project management foundation.
• Highly proficient in financial modeling, revenue modeling, sales approaches, and reporting.
• Excellent written and verbal communication, interpersonal, and negotiation skills.
• Strong ability to work in a remote environment
• Strong ability to work cross-functionally with executives, customer success, sales, business operations, product, marketing teams, and other stakeholders to share insights and centralize information
Benefits
• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Work from Home Show more details...
When sales organizations implement and reinforce adaptive selling... techniques... it results in accelerated sales training, more effective sellers and stronger sales performance.
Crystal is based in Nashville, Tennessee but we’ve adopted a fully remote working environment. We’ve raised funding from premier investors including Salesforce, HubSpot, and Birchmere Ventures but have not needed to raise additional rounds since 2018 due to strong business fundamentals.
Trusted by the largest Fortune 500 brands and many of the world’s top sales training organizations - like John Barrows and Sandler, Crystal uses DISC as its core framework to understand how buyers naturally behave, communicate, and make decisions.
Our goal is to build a healthy, productive culture where people can accelerate their careers, build long-lasting relationships, and have a lot of fun doing it.
Requirements
WHAT YOU WILL BE RESPONSIBLE FOR:
• Oversee the sales funnel and report on key operational revenue metrics + forecasting
• Manage our inbound lead funnel bringing in several thousands of contacts per week
• Manage day-to-day operations of Hubspot and its workflows to improve our automations
• Be the point person who works with our sales team to review and approve price quotes, payment terms, discounts, and contract agreements
• Manage dashboards and build revenue forecasts so internal teams can understand the sales pipeline
• Look for ways to streamline and optimize all lead routing workflows (and other business process workflows) to ensure our sales team gets high-quality leads
• Track key metrics such as sales activity, funnel stages, pipeline, demo bookings, deal sizes, close cycles, etc
• Maintaining good data hygiene within the CRM
• Manage day-to-day operations of billing processes, invoice collection, renewals tracking, and revenue metrics.
• Will report into the Marketing Department
WHAT WE ARE LOOKING FOR IN A CANDIDATE:
• At least 5 years working in business management, sales operations, sales planning, or revenue operations.
• Expert-level knowledge of Hubspot and B2B software sales cycle is a must
• Experience with Stripe, ProfitWell and Baremetrics is a plus
• Strong understanding of how different systems, technologies, or tools can help improve sales effectiveness to drive revenue growth
• Experience with reviewing and redlining contract agreements
• Strong analytical, operational, problem-solving, planning, time management, and project management foundation.
• Highly proficient in financial modeling, revenue modeling, sales approaches, and reporting.
• Excellent written and verbal communication, interpersonal, and negotiation skills.
• Strong ability to work in a remote environment
• Strong ability to work cross-functionally with executives, customer success, sales, business operations, product, marketing teams, and other stakeholders to share insights and centralize information
Benefits
• Health Care Plan (Medical, Dental & Vision)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Work from Home Show more details...
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