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The Christian Science Monitor
Most recent job postings at The Christian Science Monitor
via Talentify
posted_at: 6 days agoschedule_type: Full-time
Department: Customer Care Center
SUMMARY...
You will provide services in English and at least one other language on behalf of The Mother Church (TMC) and the Christian Science Publishing Society (CSPS). You must be fluent in reading, writing and speaking English and at least one other language (French or Spanish). Representatives receive inquiries via phone, email and mail; analyze questions and issues; research answers; and provide solutions and
Department: Customer Care Center
SUMMARY...
You will provide services in English and at least one other language on behalf of The Mother Church (TMC) and the Christian Science Publishing Society (CSPS). You must be fluent in reading, writing and speaking English and at least one other language (French or Spanish). Representatives receive inquiries via phone, email and mail; analyze questions and issues; research answers; and provide solutions and information to customers. You will work independently to ensure all interactions are handled in a timely, accurate, and loving manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provides first-class customer service on all customer interactions. (40%)
• Processes and responds to emails and calls in an efficient manner, improving daily volume and quality with training and experience;
• Sends out most email responses without review;
• Calls customers as needed to convey information and assist with basic troubleshooting and site navigation;
• Provides support for calls from Reading Rooms, customers and members requiring help with ordering and other business needs;
• Uses exceptional communication skills by mirroring and listening, having a solution-oriented approach, and by under-promising and over-delivering.
• Handles technical questions related to cookies, login issues, issues on mobile devices, eReaders, video webcasts, podcasts, etc. Comfortable handling questions for both Mac and PC computers.
• Reads and understands subscription and product accounts and conveys the necessary information to customers, handling transactions as required;
• Obtains and uses thorough product and organizational knowledge about TMC & CSPS – including ready access to information about Church, Library and CSPS events and resources – and integrates this information into communications that inform and up-sell to customers.
• Masters and leverages knowledge of 3-5 complex fulfillment systems to best serve customers;
• Familiarizes self with all of the self-service and account management portals available to subscribers;
• Transacts all orders accurately and efficiently;
• Is aware of and responsive to customer service levels for calls and emails, including contact volume, queues, and wait times, exhibiting a sense of urgency about helping the customer;
• Thrives in an atmosphere of problem-solving and assisting customers with their desire to access content.
• Supports the foreign language services of the department. (40%)
• Serves individuals, reading rooms and organizations/groups in the international field:
• Places orders, processes payments and handles subscription/product related inquiries.
• Works closely with the International Services department, supporting the Literature Assistance Program:
• Assists with translations and inbound/outbound phone calls:
• Troubleshoots and resolves delivery and order issues:
• Clarifies program processes and practices.
• Serves as liaison with the Office of Language Services department:
• Processes and facilitates CCC email translation requests;
• Ensures translated communication with OLS, clients and customers are clear, accurate and properly formatted;
• Reviews receipts provided by OLS for translators’ work regarding these requests.
• Contributes to team oriented work as part of the CCC Team. (10%)
• Takes proactive action in a quick-paced, fluid work environment.
• Proactively works to improve processes;
• Demonstrates a willingness to adapt to change, and eagerness to learn new things and contribute toward progressive change.
• Acquires needed information and communicates customer needs to interested parties. (10%)
• Uses tools available to stay up-to-date on information, policies, and offers by attending and participating in update training meetings, visiting TMC/CSPS Websites regularly for latest information, and keeping resource materials organized and easily accessible;
• Provides regular customer feedback to CCC Leadership;
• Completes other projects as needed in support of TMC and CSPS.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: CCC Supervisor
Supervises: None
Regular Contacts
This position has regular contact with customers, clients, employees, managers, vendors, and other professionals.
JOB REQUIREMENTS
Education/Experience
A college degree and two years of work experience in a customer-related field are required; experience in translation and communicating in the desired language is preferred. Experience with writing and customer communications is important, as well as proficiency in the use of modern computer technology. Fluency in reading, writing and speaking English and at least one other language (French or Spanish) is required.
Knowledge/Skills
Strong written and verbal communication skills are required, along with an excellent knowledge of customer service principles and applications. Ability to take proactive action in a quick-paced, fluid work environment. Demonstrates a willingness to adapt to change, and eagerness to learn new things and contribute toward progressive change. Basic familiarity with the offerings of The Mother Church and the Christian Science Publishing Society is required.
Technology Skills
Strong technical abilities using and managing multiple web browsers, programs, and systems concurrently on a Windows-based computer is required. The incumbent will need to learn and become proficient with multiple systems, including: Salesforce, Enterprise, CDS Fulfillment systems, Big Commerce, Salesforce Marketing Cloud, Amazon Cognito, and eZPublish. Willingness to learn new systems and adapt to new technologies is required. Proficiency with Google Workspace, Microsoft Office, and various file types such as PDFs, images, and audio files is required. Familiarity with basic navigation and settings on mobile devices including phones and tablets is required.
Work Environment
This position regularly works in an office environment, but can be supported remotely or onsite.
Engagement with Christian Science
Mother Church membership is preferred.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
SUMMARY...
You will provide services in English and at least one other language on behalf of The Mother Church (TMC) and the Christian Science Publishing Society (CSPS). You must be fluent in reading, writing and speaking English and at least one other language (French or Spanish). Representatives receive inquiries via phone, email and mail; analyze questions and issues; research answers; and provide solutions and information to customers. You will work independently to ensure all interactions are handled in a timely, accurate, and loving manner.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Provides first-class customer service on all customer interactions. (40%)
• Processes and responds to emails and calls in an efficient manner, improving daily volume and quality with training and experience;
• Sends out most email responses without review;
• Calls customers as needed to convey information and assist with basic troubleshooting and site navigation;
• Provides support for calls from Reading Rooms, customers and members requiring help with ordering and other business needs;
• Uses exceptional communication skills by mirroring and listening, having a solution-oriented approach, and by under-promising and over-delivering.
• Handles technical questions related to cookies, login issues, issues on mobile devices, eReaders, video webcasts, podcasts, etc. Comfortable handling questions for both Mac and PC computers.
• Reads and understands subscription and product accounts and conveys the necessary information to customers, handling transactions as required;
• Obtains and uses thorough product and organizational knowledge about TMC & CSPS – including ready access to information about Church, Library and CSPS events and resources – and integrates this information into communications that inform and up-sell to customers.
• Masters and leverages knowledge of 3-5 complex fulfillment systems to best serve customers;
• Familiarizes self with all of the self-service and account management portals available to subscribers;
• Transacts all orders accurately and efficiently;
• Is aware of and responsive to customer service levels for calls and emails, including contact volume, queues, and wait times, exhibiting a sense of urgency about helping the customer;
• Thrives in an atmosphere of problem-solving and assisting customers with their desire to access content.
• Supports the foreign language services of the department. (40%)
• Serves individuals, reading rooms and organizations/groups in the international field:
• Places orders, processes payments and handles subscription/product related inquiries.
• Works closely with the International Services department, supporting the Literature Assistance Program:
• Assists with translations and inbound/outbound phone calls:
• Troubleshoots and resolves delivery and order issues:
• Clarifies program processes and practices.
• Serves as liaison with the Office of Language Services department:
• Processes and facilitates CCC email translation requests;
• Ensures translated communication with OLS, clients and customers are clear, accurate and properly formatted;
• Reviews receipts provided by OLS for translators’ work regarding these requests.
• Contributes to team oriented work as part of the CCC Team. (10%)
• Takes proactive action in a quick-paced, fluid work environment.
• Proactively works to improve processes;
• Demonstrates a willingness to adapt to change, and eagerness to learn new things and contribute toward progressive change.
• Acquires needed information and communicates customer needs to interested parties. (10%)
• Uses tools available to stay up-to-date on information, policies, and offers by attending and participating in update training meetings, visiting TMC/CSPS Websites regularly for latest information, and keeping resource materials organized and easily accessible;
• Provides regular customer feedback to CCC Leadership;
• Completes other projects as needed in support of TMC and CSPS.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: CCC Supervisor
Supervises: None
Regular Contacts
This position has regular contact with customers, clients, employees, managers, vendors, and other professionals.
JOB REQUIREMENTS
Education/Experience
A college degree and two years of work experience in a customer-related field are required; experience in translation and communicating in the desired language is preferred. Experience with writing and customer communications is important, as well as proficiency in the use of modern computer technology. Fluency in reading, writing and speaking English and at least one other language (French or Spanish) is required.
Knowledge/Skills
Strong written and verbal communication skills are required, along with an excellent knowledge of customer service principles and applications. Ability to take proactive action in a quick-paced, fluid work environment. Demonstrates a willingness to adapt to change, and eagerness to learn new things and contribute toward progressive change. Basic familiarity with the offerings of The Mother Church and the Christian Science Publishing Society is required.
Technology Skills
Strong technical abilities using and managing multiple web browsers, programs, and systems concurrently on a Windows-based computer is required. The incumbent will need to learn and become proficient with multiple systems, including: Salesforce, Enterprise, CDS Fulfillment systems, Big Commerce, Salesforce Marketing Cloud, Amazon Cognito, and eZPublish. Willingness to learn new systems and adapt to new technologies is required. Proficiency with Google Workspace, Microsoft Office, and various file types such as PDFs, images, and audio files is required. Familiarity with basic navigation and settings on mobile devices including phones and tablets is required.
Work Environment
This position regularly works in an office environment, but can be supported remotely or onsite.
Engagement with Christian Science
Mother Church membership is preferred.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
via Talentify
schedule_type: Full-time
Department: Committee on Publication SUMMARY
The primary function of this position is to provide metaphysical and administrative support to the Manager Committees on Publication for The Mother Church. The secondary function of this position is to provide office administration for the Office of the Manager that supports the work of staff and Committees on Publication worldwide. Because you will... have exposure to sensitive and high-priority matters
Department: Committee on Publication SUMMARY
The primary function of this position is to provide metaphysical and administrative support to the Manager Committees on Publication for The Mother Church. The secondary function of this position is to provide office administration for the Office of the Manager that supports the work of staff and Committees on Publication worldwide. Because you will... have exposure to sensitive and high-priority matters of the Church, you are required to have a high level of professionalism, dedication, administrative skill, initiative, flexibility, confidentiality, service orientation and humility. You must have a solid grasp of the Mission of the Committee Office and the Church, and must be actively engaged in furthering it. Membership in The Mother Church and Primary Class instruction required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Actively manages calendar and appointments for Manager.
• Assists in preparing for meetings and ensures the appropriate documents to accompany the meetings are on-hand.
• Prepares contracts (with contract workers and vendors) on behalf of Committee Office and confers with Financial Planning and Analysis (FP&A) contact in the Treasurer’s Office and Contracts Department, and the Manager.
• Reviews and processes invoices for all contractors.
• Takes the lead in the annual budget process, including preparing a draft budget, follows the office budget on a monthly basis, assists with budgeting of projects for Committee Office as required, and confers regularly with FP&A and the Manager on budget matters.
• Handles administrative needs of the Committee Office.
• Handles incoming calls when needed.
• Prepares Board Action Memos for activities that require approval by the Christian Science Board of Directors and shepherds them through the process to conclusion, including keeping approved copies.
• Liaises with the Committee’s Board Office EAs for updates, meetings and items requiring immediate attention.
• Manages the Manager’s travel schedule and arranges business lunches.
• Supports travel logistics and related documentation for staff members, and Committees on Publication when they are traveling to the Boston office for meetings.
• Arranges workspace, technology, equipment and training for onboarding of new employees.
• Manages group meeting and conference logistics.
• Handles incoming mail, including assisting the Manager with incoming email correspondence.
• Provides first level of approval of staff expense reports and OneCards in Tallie.
• Serves as the Office Coordinator for the floor, including ordering supplies and arranging maintenance of office equipment.
• Coordinates digital archive filing in M-files on behalf of Manager’s Office, including Ecumenical and Interfaith Relations and Massachusetts Committee on Publication.
• Assists Reference and Records Coordinator with collecting Vital Records documents yearly.
• Serves as department coordinator for organization-wide initiatives such as a business continuity plan (every-other-year).
• Serves as liaison between the Technology Services Group (TSG) and staff members by arranging for the technology needs of new staff members, and by sharing important information from TSG with staff.
Assists Massachusetts Committee on Publication
• Administratively and metaphysically.
• Filing of documents in M-files and contact information in Salesforce as directed.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
• Supervision: Reports to the Manager, Committees on Publication
• Supervises: None
Regular Contacts: This position has regular contact with the Committees on Publication, the Christian Science Board of Directors, employees, managers, Coordinating Managers, church members, and the public.
JOB REQUIREMENTS
Education/Experience
This position requires a Bachelor’s degree or equivalent work experience at The Mother Church. Additional 5+ years relevant work experience preferred. Administrative skills and decorum that appropriately support an executive-level manager are required.
Knowledge/Skills
This position requires a working knowledge of Microsoft Office (Outlook, Word, Excel & PowerPoint), Google suite, M-files and Salesforce, and the ability to work in databases. Must have excellent communication and strong problem-solving skills. Has the ability to anticipate needs, discern matters of priority, and identify outstanding issues and follow through. Has a clear understanding of the importance of confidentiality and metaphysical support.
Engagement with Christian Science
Membership in The Mother Church and Primary Class instruction required.
Work Place
Contributes to a loving, calm, and inspired environment.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
The primary function of this position is to provide metaphysical and administrative support to the Manager Committees on Publication for The Mother Church. The secondary function of this position is to provide office administration for the Office of the Manager that supports the work of staff and Committees on Publication worldwide. Because you will... have exposure to sensitive and high-priority matters of the Church, you are required to have a high level of professionalism, dedication, administrative skill, initiative, flexibility, confidentiality, service orientation and humility. You must have a solid grasp of the Mission of the Committee Office and the Church, and must be actively engaged in furthering it. Membership in The Mother Church and Primary Class instruction required.
ESSENTIAL DUTIES AND RESPONSIBILITIES
• Actively manages calendar and appointments for Manager.
• Assists in preparing for meetings and ensures the appropriate documents to accompany the meetings are on-hand.
• Prepares contracts (with contract workers and vendors) on behalf of Committee Office and confers with Financial Planning and Analysis (FP&A) contact in the Treasurer’s Office and Contracts Department, and the Manager.
• Reviews and processes invoices for all contractors.
• Takes the lead in the annual budget process, including preparing a draft budget, follows the office budget on a monthly basis, assists with budgeting of projects for Committee Office as required, and confers regularly with FP&A and the Manager on budget matters.
• Handles administrative needs of the Committee Office.
• Handles incoming calls when needed.
• Prepares Board Action Memos for activities that require approval by the Christian Science Board of Directors and shepherds them through the process to conclusion, including keeping approved copies.
• Liaises with the Committee’s Board Office EAs for updates, meetings and items requiring immediate attention.
• Manages the Manager’s travel schedule and arranges business lunches.
• Supports travel logistics and related documentation for staff members, and Committees on Publication when they are traveling to the Boston office for meetings.
• Arranges workspace, technology, equipment and training for onboarding of new employees.
• Manages group meeting and conference logistics.
• Handles incoming mail, including assisting the Manager with incoming email correspondence.
• Provides first level of approval of staff expense reports and OneCards in Tallie.
• Serves as the Office Coordinator for the floor, including ordering supplies and arranging maintenance of office equipment.
• Coordinates digital archive filing in M-files on behalf of Manager’s Office, including Ecumenical and Interfaith Relations and Massachusetts Committee on Publication.
• Assists Reference and Records Coordinator with collecting Vital Records documents yearly.
• Serves as department coordinator for organization-wide initiatives such as a business continuity plan (every-other-year).
• Serves as liaison between the Technology Services Group (TSG) and staff members by arranging for the technology needs of new staff members, and by sharing important information from TSG with staff.
Assists Massachusetts Committee on Publication
• Administratively and metaphysically.
• Filing of documents in M-files and contact information in Salesforce as directed.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
• Supervision: Reports to the Manager, Committees on Publication
• Supervises: None
Regular Contacts: This position has regular contact with the Committees on Publication, the Christian Science Board of Directors, employees, managers, Coordinating Managers, church members, and the public.
JOB REQUIREMENTS
Education/Experience
This position requires a Bachelor’s degree or equivalent work experience at The Mother Church. Additional 5+ years relevant work experience preferred. Administrative skills and decorum that appropriately support an executive-level manager are required.
Knowledge/Skills
This position requires a working knowledge of Microsoft Office (Outlook, Word, Excel & PowerPoint), Google suite, M-files and Salesforce, and the ability to work in databases. Must have excellent communication and strong problem-solving skills. Has the ability to anticipate needs, discern matters of priority, and identify outstanding issues and follow through. Has a clear understanding of the importance of confidentiality and metaphysical support.
Engagement with Christian Science
Membership in The Mother Church and Primary Class instruction required.
Work Place
Contributes to a loving, calm, and inspired environment.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
via Tarta.ai
posted_at: 15 days agoschedule_type: Full-time
Posted August 18, 2022
The Monitor is looking for a full-time, experienced education writer who will participate actively in both short- and long-term coverage, and may work collaboratively with others as news demands. Please see the full job description and application procedures here.
Posted August 18, 2022
The Monitor is looking for a full-time, experienced education writer who will participate actively in both short- and long-term coverage, and may work collaboratively with others as news demands. Please see the full job description and application procedures here. Show more details...
The Monitor is looking for a full-time, experienced education writer who will participate actively in both short- and long-term coverage, and may work collaboratively with others as news demands. Please see the full job description and application procedures here. Show more details...
via Talentify
schedule_type: Full-time
While we may not have a current opportunity that is a match with your experience and skills, we want to get to know you, if you are interested in bringing your special capabilities and competencies as well as your whole heart to a warm, welcoming, and rewarding workplace, actively bringing Mary Baker Eddy's discovery to the world.
Please feel free to introduce yourself by submitting your resume. And if you would like to elaborate on your future interests
While we may not have a current opportunity that is a match with your experience and skills, we want to get to know you, if you are interested in bringing your special capabilities and competencies as well as your whole heart to a warm, welcoming, and rewarding workplace, actively bringing Mary Baker Eddy's discovery to the world.
Please feel free to introduce yourself by submitting your resume. And if you would like to elaborate on your future interests or tell us more about your special capabilities, please submit a letter. We look forward to hearing from you. Show more details...
Please feel free to introduce yourself by submitting your resume. And if you would like to elaborate on your future interests or tell us more about your special capabilities, please submit a letter. We look forward to hearing from you. Show more details...
via Talentify
schedule_type: Full-time
Department: Treasurer’s Office
SUMMARY...
You will be responsible for designing, implementing, and supporting employee benefit and payroll programs. You will recommend modifications and ensure that programs meet employee needs. You will be responsible for ensuring that all benefit and payroll programs comply with legal requirements, maximize employee satisfaction and are cost effective.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages the design,
Department: Treasurer’s Office
SUMMARY...
You will be responsible for designing, implementing, and supporting employee benefit and payroll programs. You will recommend modifications and ensure that programs meet employee needs. You will be responsible for ensuring that all benefit and payroll programs comply with legal requirements, maximize employee satisfaction and are cost effective.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages the design, communication and administration of group benefit programs including Medical, Dental, Vision, Life Insurance, AD&D, LTD, Flexible Spending Accounts, Commuter Transit and Parking programs, and the Defined Contribution 403(b) retirement plan.
• Develops and manages external relationships with benefit consultants and vendors.
• Analyzes existing or proposed benefits practices and procedures, implementing improvements when appropriate.
• Keeps abreast of federal, state and local benefit laws and regulations to ensure organizational compliance.
• Responds to employee and managerial inquiries, providing appropriate counsel and resolving all issues.
• Partners with financial analysts team to ensure adequate estimates, forecasts, and calculations of benefit expenditures for budget planning.
• Oversees a motivated staff focused on the delivery of quality, value-added services in a professional, customer service oriented manner.
• Manages the preparation, distribution, and reporting processes for payroll ensuring accuracy and compliance with all federal and state regulations.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: Finance & Accounting Director
Supervises: Senior Benefits, Payroll and HRIS Administrator, Payroll Administrator
Regular Contacts
Regular contact with employees, senior managers, managers, consultants, and vendors.
JOB REQUIREMENTS
Education/Experience
A Bachelor's degree in business administration or related field of study is required, or 8 – 10 years of increasingly responsible benefits experience within a leading Human Resource environment. Must have practical experience with all aspects of payroll processing and reporting and in developing, implementing and administering benefits programs for a medium-sized organization. This experience must include all aspects of retirement plans and group insurance benefit plan management.
Knowledge/Skills
Requires knowledge and experience with health & welfare and defined contribution retirement plans. Experience with payroll processing and compliance. Experience in selecting and integrating wide-scale benefit programs is required. Excellent written and oral communication skills are required in order to effectively provide advice and counsel to senior executives. Excellent presentation skills are necessary. Knowledge of the benefits industry and an ability to deal with external vendors over sometimes sticky issues is required.
Technology Skills
Knowledge of Human Resources, Payroll, Benefits systems is required.
Microsoft Office (Word, Excel, Powerpoint) skills are required.
Work Environment
This position regularly works in an office environment at The Mother Church.
Christian Science Information
Membership in The Mother Church preferred.
Please Note: Background check required.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
SUMMARY...
You will be responsible for designing, implementing, and supporting employee benefit and payroll programs. You will recommend modifications and ensure that programs meet employee needs. You will be responsible for ensuring that all benefit and payroll programs comply with legal requirements, maximize employee satisfaction and are cost effective.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages the design, communication and administration of group benefit programs including Medical, Dental, Vision, Life Insurance, AD&D, LTD, Flexible Spending Accounts, Commuter Transit and Parking programs, and the Defined Contribution 403(b) retirement plan.
• Develops and manages external relationships with benefit consultants and vendors.
• Analyzes existing or proposed benefits practices and procedures, implementing improvements when appropriate.
• Keeps abreast of federal, state and local benefit laws and regulations to ensure organizational compliance.
• Responds to employee and managerial inquiries, providing appropriate counsel and resolving all issues.
• Partners with financial analysts team to ensure adequate estimates, forecasts, and calculations of benefit expenditures for budget planning.
• Oversees a motivated staff focused on the delivery of quality, value-added services in a professional, customer service oriented manner.
• Manages the preparation, distribution, and reporting processes for payroll ensuring accuracy and compliance with all federal and state regulations.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: Finance & Accounting Director
Supervises: Senior Benefits, Payroll and HRIS Administrator, Payroll Administrator
Regular Contacts
Regular contact with employees, senior managers, managers, consultants, and vendors.
JOB REQUIREMENTS
Education/Experience
A Bachelor's degree in business administration or related field of study is required, or 8 – 10 years of increasingly responsible benefits experience within a leading Human Resource environment. Must have practical experience with all aspects of payroll processing and reporting and in developing, implementing and administering benefits programs for a medium-sized organization. This experience must include all aspects of retirement plans and group insurance benefit plan management.
Knowledge/Skills
Requires knowledge and experience with health & welfare and defined contribution retirement plans. Experience with payroll processing and compliance. Experience in selecting and integrating wide-scale benefit programs is required. Excellent written and oral communication skills are required in order to effectively provide advice and counsel to senior executives. Excellent presentation skills are necessary. Knowledge of the benefits industry and an ability to deal with external vendors over sometimes sticky issues is required.
Technology Skills
Knowledge of Human Resources, Payroll, Benefits systems is required.
Microsoft Office (Word, Excel, Powerpoint) skills are required.
Work Environment
This position regularly works in an office environment at The Mother Church.
Christian Science Information
Membership in The Mother Church preferred.
Please Note: Background check required.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
via Talentify
schedule_type: Full-time
Department: Office of the Clerk SUMMARY
On an ongoing basis, you will support the use of the church buildings and Sunday School for church services, public events, employee meetings, guided tours and daily operations. You will be an integral member of a multi-department project. This will require metaphysical maturity and the ability to adapt to changing conditions in order to support an... extensive, time-sensitive project.
ESSENTIAL DUTIES AND
Department: Office of the Clerk SUMMARY
On an ongoing basis, you will support the use of the church buildings and Sunday School for church services, public events, employee meetings, guided tours and daily operations. You will be an integral member of a multi-department project. This will require metaphysical maturity and the ability to adapt to changing conditions in order to support an... extensive, time-sensitive project.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides Church Services support. (75%)
• Coordinates support for Readers, Organist, and Soloists for rehearsal schedules, audio technicians, proofreaders, transportation, subscriptions, sheet music purchases, hotel arrangements, and other needs.
• Coordinates support for substitute Platform members, including rehearsal schedules, audio technicians, proofreaders, transportation, books, hotel arrangements, key and badge access to TMC, and other needs.
• Serves on committees in support of ongoing church initiatives for the Clerk’s Office. Supports Sunday School Superintendent and staff with facilities, furnishings, audio, periodicals, flyers, and scheduling issues.
• Supports the Head Usher Team with music sheets, hymnals, song sheets, Quarterlies, periodicals, flyers, and brochures.
• Assists with lighting, heating, cooling, and other facilities needs. Support ushers with meeting scheduling, IT and telephone needs.
• Supports church members and other members of the public by anticipating and solving facility related issues for the church services.
• Trains, schedules, and supervises the backup Church Administration Team.
• Prepares weekly check requests for contract musicians and substitute readers.
• Prepares Tallie expense reimbursements for contract musicians and substitute readers.
• Collects data related to church attendance, both in person and online.
• Coordinates secure collection of donated money from Church services to the security team for transfer to the Treasurer’s Office.
• Sensitive and responsive to the unique needs of the Readers and musicians.
Meeting Support and Other Responsibilities. (25%)
• Coordinates arrangements for furnishings, audio, janitorial services, signage, parking, access and security for departmental meetings, employee meetings, local member meetings, Annual Meeting, rehearsals, and other conferences in the church and Sunday School.
• Obtains needed hymn and solo music copyright permissions with the help of OGC.
• Reports music performed in internet church service broadcasts with proper copyright reporting agencies.
• Updates Wednesday and Sunday church service web pages with current music performed and other information.
• Conducts weekly walkthroughs of the public facing elements of the Church Edifices and reports concerns to FacHelp or to outside contractors (piano or organ care).
• Document monthly expenditures and prepare monthly Tallie reports for Church Admin Credit Card.
• Anticipates and follows up on maintenance, security, access, safety, and housekeeping needs in the church and Sunday School.
• Responds to public groups and church departments requesting meeting space reservations in the church or Sunday School.
• Coordinates piano and organ tuning schedules with outside contractors in conjunction with FacHelp and TMC Organist.
• In cooperation with the Local Activities Manager, prepare and submit monthly check requests for various local member activities (childcare, ushers, local lecture activity, etc.)
• Supports TMC chimer staff by processing stipends, and following-up with chime maintenance issues.
• Manages use of TMC from a facilities perspective, including all events, tours, etc. happening in the buildings.
Other projects, as assigned. (30% - 50% for approximately 18 months)
Until current scheduled projects are completed, alongside the Clerk, the Church Administrator will:
• Attend meetings with relevant departments.
• In cooperation with the Clerk and other departments, oversee details of the renovation and work of contractors.
• As needed, coordinate details related to significant construction projects.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: Clerk
Supervises: On-call Church Service Administration Assistants. May assist in directing the work of employees in other departments whose work takes place in the Church building.
Regular Contacts
The person in this position regularly interfaces with employees, managers, professionals, contractors, members of the public, TMC Readers, Organists, Soloists, Local Activities Manager, Clerk’s Office personnel, Capital Projects, FAC Help, Cleaning Contractors, the Technology Services Group, Security, the Audio Team, Ushers, Guides, outside contractors, (piano tuners, organ tuners, chauffeur services, etc.), and others
JOB REQUIREMENTS
Education/Experience
A Bachelor's degree or equivalent educational or work experience are preferred. Three - five years’ work experience required. Successful experience organizing or coordinating events or meetings is required, and management or supervisory experience is preferred.
Skills/Knowledge
The incumbent must have strong interpersonal skills. This individual must have outstanding organizational skills and attentiveness to detail, and good to excellent skills in supervision and oral/written communication. They must show a willingness to learn new technologies and applications to enhance the service capabilities of this position as required. A general working knowledge of facilities and practical experience in dealing with maintenance, utility, security and safety needs is helpful.
Technology Skills
The incumbent must be familiar with computers, including Trello, Google Docs, Sheets, Adobe Acrobat Pro, etc and must be willing to learn new technology as needed.
Work Environment
This position is the only position which has a total overview of all the activities that occur in The Mother Church buildings. Therefore, this position impacts the quality of The Mother Church services and activities, and the impression that visitors have of the Church buildings. This position requires late afternoon, evening, weekend, and holiday work.
Physical Requirements
The person in this position must be able to do extensive walking, climb steps and ladders, open heavy doors, be comfortable with steep heights, and be able to lift 30 pounds or more.
Engagement with Christian Science
Mother Church membership and Primary Class Instruction are required. Metaphysical poise and confidentiality are a must.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
On an ongoing basis, you will support the use of the church buildings and Sunday School for church services, public events, employee meetings, guided tours and daily operations. You will be an integral member of a multi-department project. This will require metaphysical maturity and the ability to adapt to changing conditions in order to support an... extensive, time-sensitive project.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provides Church Services support. (75%)
• Coordinates support for Readers, Organist, and Soloists for rehearsal schedules, audio technicians, proofreaders, transportation, subscriptions, sheet music purchases, hotel arrangements, and other needs.
• Coordinates support for substitute Platform members, including rehearsal schedules, audio technicians, proofreaders, transportation, books, hotel arrangements, key and badge access to TMC, and other needs.
• Serves on committees in support of ongoing church initiatives for the Clerk’s Office. Supports Sunday School Superintendent and staff with facilities, furnishings, audio, periodicals, flyers, and scheduling issues.
• Supports the Head Usher Team with music sheets, hymnals, song sheets, Quarterlies, periodicals, flyers, and brochures.
• Assists with lighting, heating, cooling, and other facilities needs. Support ushers with meeting scheduling, IT and telephone needs.
• Supports church members and other members of the public by anticipating and solving facility related issues for the church services.
• Trains, schedules, and supervises the backup Church Administration Team.
• Prepares weekly check requests for contract musicians and substitute readers.
• Prepares Tallie expense reimbursements for contract musicians and substitute readers.
• Collects data related to church attendance, both in person and online.
• Coordinates secure collection of donated money from Church services to the security team for transfer to the Treasurer’s Office.
• Sensitive and responsive to the unique needs of the Readers and musicians.
Meeting Support and Other Responsibilities. (25%)
• Coordinates arrangements for furnishings, audio, janitorial services, signage, parking, access and security for departmental meetings, employee meetings, local member meetings, Annual Meeting, rehearsals, and other conferences in the church and Sunday School.
• Obtains needed hymn and solo music copyright permissions with the help of OGC.
• Reports music performed in internet church service broadcasts with proper copyright reporting agencies.
• Updates Wednesday and Sunday church service web pages with current music performed and other information.
• Conducts weekly walkthroughs of the public facing elements of the Church Edifices and reports concerns to FacHelp or to outside contractors (piano or organ care).
• Document monthly expenditures and prepare monthly Tallie reports for Church Admin Credit Card.
• Anticipates and follows up on maintenance, security, access, safety, and housekeeping needs in the church and Sunday School.
• Responds to public groups and church departments requesting meeting space reservations in the church or Sunday School.
• Coordinates piano and organ tuning schedules with outside contractors in conjunction with FacHelp and TMC Organist.
• In cooperation with the Local Activities Manager, prepare and submit monthly check requests for various local member activities (childcare, ushers, local lecture activity, etc.)
• Supports TMC chimer staff by processing stipends, and following-up with chime maintenance issues.
• Manages use of TMC from a facilities perspective, including all events, tours, etc. happening in the buildings.
Other projects, as assigned. (30% - 50% for approximately 18 months)
Until current scheduled projects are completed, alongside the Clerk, the Church Administrator will:
• Attend meetings with relevant departments.
• In cooperation with the Clerk and other departments, oversee details of the renovation and work of contractors.
• As needed, coordinate details related to significant construction projects.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: Clerk
Supervises: On-call Church Service Administration Assistants. May assist in directing the work of employees in other departments whose work takes place in the Church building.
Regular Contacts
The person in this position regularly interfaces with employees, managers, professionals, contractors, members of the public, TMC Readers, Organists, Soloists, Local Activities Manager, Clerk’s Office personnel, Capital Projects, FAC Help, Cleaning Contractors, the Technology Services Group, Security, the Audio Team, Ushers, Guides, outside contractors, (piano tuners, organ tuners, chauffeur services, etc.), and others
JOB REQUIREMENTS
Education/Experience
A Bachelor's degree or equivalent educational or work experience are preferred. Three - five years’ work experience required. Successful experience organizing or coordinating events or meetings is required, and management or supervisory experience is preferred.
Skills/Knowledge
The incumbent must have strong interpersonal skills. This individual must have outstanding organizational skills and attentiveness to detail, and good to excellent skills in supervision and oral/written communication. They must show a willingness to learn new technologies and applications to enhance the service capabilities of this position as required. A general working knowledge of facilities and practical experience in dealing with maintenance, utility, security and safety needs is helpful.
Technology Skills
The incumbent must be familiar with computers, including Trello, Google Docs, Sheets, Adobe Acrobat Pro, etc and must be willing to learn new technology as needed.
Work Environment
This position is the only position which has a total overview of all the activities that occur in The Mother Church buildings. Therefore, this position impacts the quality of The Mother Church services and activities, and the impression that visitors have of the Church buildings. This position requires late afternoon, evening, weekend, and holiday work.
Physical Requirements
The person in this position must be able to do extensive walking, climb steps and ladders, open heavy doors, be comfortable with steep heights, and be able to lift 30 pounds or more.
Engagement with Christian Science
Mother Church membership and Primary Class Instruction are required. Metaphysical poise and confidentiality are a must.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
via Tarta.ai
schedule_type: Full-time
Department: Promotion & Design Services Group
SUMMARY...
The Staff Graphic Designer supports the global design activity of The First Church of Christ, Scientist [TFCCS] and of the Christian Science Publishing Society [CSPS].
This position is part of a collaborative design service within the Promotion & Design Services Group [P&DSG]. P&DSG is a service-based organization that shapes and guides, from a metaphysical foundation, the promotion and extension
Department: Promotion & Design Services Group
SUMMARY...
The Staff Graphic Designer supports the global design activity of The First Church of Christ, Scientist [TFCCS] and of the Christian Science Publishing Society [CSPS].
This position is part of a collaborative design service within the Promotion & Design Services Group [P&DSG]. P&DSG is a service-based organization that shapes and guides, from a metaphysical foundation, the promotion and extension of products, services, and events that constitute the healing and saving resources of The Mother Church. The Group shapes, supports, and shepherds promotional activities, ensuring an inspired and healing voice and message for each product and need. The design service operates as a center of excellence [CoE] to maintain appropriate quality and consistency across the organization. P&DSG collaborates with client departments to develop and implement the overall artistic and design vision of the publications, products, communications, marketing, and promotional materials of TFCCS and CSPS.
Under the direction of the Design Manager, the incumbent carries out all functions of this position in alignment with the organization s vision and mission and the department s principles.
The Staff Graphic Designer is primarily responsible for implementing design projects independently and in collaboration with P&DSG management, P&DSG staff, client department management, and client department staff. This position also supports the integrity and composition of files according to design standards and procedures. The process includes participation in client discussions as they relate to design, and the use of independent judgement is expected.
This position represents one of the designers who may participate in agile product development as a cross-functional team [CFT] member as assigned. CFTs are structured and empowered to organize and manage their own work in such a way as to complete the priorities established by the Product Owner with quality ensured by the Design CoE. CFT work may include but is not limited to product design, promotion design, user experience design, and user testing.
This position is part of the design services responsible for the curation and editing of photos for various products, publications, and websites.
ESSENTIAL DUTIES AND RESPONSIBILITIES
In the following areas, this role works collaboratively with client departments, service groups, P&DSG staff, and P&DSG management in the development of design collateral and/or products.
Design Project Implementation and Product Development (50% to 100% as assigned)
• Works with client departments, services groups, P&DSG staff, and P&DSG management to gain a shared understanding of project objectives through the use of creative briefs
• Supports strategy development for promotion, collateral, and products as needed
• Completes projects for client departments as assigned (by self or P&DSG management)
• May include: books or other products, print and digital promotion, departmental collateral, image curation for print and digital products, and other projects
• Participates in design iterating, user testing, and incorporating user, client, and stakeholder feedback.
• Prepares design files according to printer specifications and reviews and evaluates proofs
• Builds and maintains templates to reflect standards, as needed
• Curates, captures, and edits photography
• Creates illustrations
• Maintains and organizes electronic files according to professional standards and practices; archives completed jobs
• Uses independent judgment to make decisions
CFT Member, as assigned (up to 50% as assigned)
• Participate in a continuous agile product development framework
• Collaborate with team members
• Share progress with stakeholders on a regular basis
• Track CFT support on P&DSG kanban board
• Attend all events
• Self-organize and manage work
• Develop product designs and prototypes
• Participate in customer interviews and user tests
• Collaboratively analyze and synthesize data into infographics
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: Design Manager
Supervises: None
Regular Contacts
This position regularly interacts with P&DSG staff, P&DSG management, and other managers and staff of various departments.
JOB REQUIREMENTS
Education/Experience
Bachelor s degree in graphic design or related field is required, plus at least three years of related professional experience.
Knowledge/Skills
The incumbent must possess an understanding of the fundamental concepts, practices, and procedures of editorial design, advertising design, and typography. The incumbent must have strong creative vision, problem solving aptitude, sound independent judgement, and proficiency in design skills. The incumbent must have a demonstrated desire to work as a collaborative member of a creative team. The incumbent must be a self-starter with a demonstrated ability to manage multiple projects simultaneously while meeting deadlines. The ability to astutely receive, interpret, and implement client and manager direction in a humble manner is essential. Proficiency in illustration and image curation strongly preferred. Experience in digital photography and photo editing preferred. Solid communication skills and knowledge of grammar and style rules strongly preferred. Experience working within an Agile framework preferred. Understanding of Scrum and Kanban strongly preferred. Understanding of the elements of user experience design preferred.
Technology Skills
This position requires a working knowledge and proficiency with the Adobe Creative Cloud (InDesign, Photoshop, Illustrator, Acrobat Pro), Google Drive, and Microsoft Office. A working knowledge of Adobe InCopy, Dropbox, Slack, Kanban Tool, and Trello are strongly preferred.
Work Environment
Preference for onsite work in Boston, but may possibly work remotely with periodic visits to the Boston office as needed.
Engagement with Christian Science
Membership in The Mother Church and Primary Class instruction required.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
SUMMARY...
The Staff Graphic Designer supports the global design activity of The First Church of Christ, Scientist [TFCCS] and of the Christian Science Publishing Society [CSPS].
This position is part of a collaborative design service within the Promotion & Design Services Group [P&DSG]. P&DSG is a service-based organization that shapes and guides, from a metaphysical foundation, the promotion and extension of products, services, and events that constitute the healing and saving resources of The Mother Church. The Group shapes, supports, and shepherds promotional activities, ensuring an inspired and healing voice and message for each product and need. The design service operates as a center of excellence [CoE] to maintain appropriate quality and consistency across the organization. P&DSG collaborates with client departments to develop and implement the overall artistic and design vision of the publications, products, communications, marketing, and promotional materials of TFCCS and CSPS.
Under the direction of the Design Manager, the incumbent carries out all functions of this position in alignment with the organization s vision and mission and the department s principles.
The Staff Graphic Designer is primarily responsible for implementing design projects independently and in collaboration with P&DSG management, P&DSG staff, client department management, and client department staff. This position also supports the integrity and composition of files according to design standards and procedures. The process includes participation in client discussions as they relate to design, and the use of independent judgement is expected.
This position represents one of the designers who may participate in agile product development as a cross-functional team [CFT] member as assigned. CFTs are structured and empowered to organize and manage their own work in such a way as to complete the priorities established by the Product Owner with quality ensured by the Design CoE. CFT work may include but is not limited to product design, promotion design, user experience design, and user testing.
This position is part of the design services responsible for the curation and editing of photos for various products, publications, and websites.
ESSENTIAL DUTIES AND RESPONSIBILITIES
In the following areas, this role works collaboratively with client departments, service groups, P&DSG staff, and P&DSG management in the development of design collateral and/or products.
Design Project Implementation and Product Development (50% to 100% as assigned)
• Works with client departments, services groups, P&DSG staff, and P&DSG management to gain a shared understanding of project objectives through the use of creative briefs
• Supports strategy development for promotion, collateral, and products as needed
• Completes projects for client departments as assigned (by self or P&DSG management)
• May include: books or other products, print and digital promotion, departmental collateral, image curation for print and digital products, and other projects
• Participates in design iterating, user testing, and incorporating user, client, and stakeholder feedback.
• Prepares design files according to printer specifications and reviews and evaluates proofs
• Builds and maintains templates to reflect standards, as needed
• Curates, captures, and edits photography
• Creates illustrations
• Maintains and organizes electronic files according to professional standards and practices; archives completed jobs
• Uses independent judgment to make decisions
CFT Member, as assigned (up to 50% as assigned)
• Participate in a continuous agile product development framework
• Collaborate with team members
• Share progress with stakeholders on a regular basis
• Track CFT support on P&DSG kanban board
• Attend all events
• Self-organize and manage work
• Develop product designs and prototypes
• Participate in customer interviews and user tests
• Collaboratively analyze and synthesize data into infographics
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: Design Manager
Supervises: None
Regular Contacts
This position regularly interacts with P&DSG staff, P&DSG management, and other managers and staff of various departments.
JOB REQUIREMENTS
Education/Experience
Bachelor s degree in graphic design or related field is required, plus at least three years of related professional experience.
Knowledge/Skills
The incumbent must possess an understanding of the fundamental concepts, practices, and procedures of editorial design, advertising design, and typography. The incumbent must have strong creative vision, problem solving aptitude, sound independent judgement, and proficiency in design skills. The incumbent must have a demonstrated desire to work as a collaborative member of a creative team. The incumbent must be a self-starter with a demonstrated ability to manage multiple projects simultaneously while meeting deadlines. The ability to astutely receive, interpret, and implement client and manager direction in a humble manner is essential. Proficiency in illustration and image curation strongly preferred. Experience in digital photography and photo editing preferred. Solid communication skills and knowledge of grammar and style rules strongly preferred. Experience working within an Agile framework preferred. Understanding of Scrum and Kanban strongly preferred. Understanding of the elements of user experience design preferred.
Technology Skills
This position requires a working knowledge and proficiency with the Adobe Creative Cloud (InDesign, Photoshop, Illustrator, Acrobat Pro), Google Drive, and Microsoft Office. A working knowledge of Adobe InCopy, Dropbox, Slack, Kanban Tool, and Trello are strongly preferred.
Work Environment
Preference for onsite work in Boston, but may possibly work remotely with periodic visits to the Boston office as needed.
Engagement with Christian Science
Membership in The Mother Church and Primary Class instruction required.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
via Talentify
schedule_type: Full-time
Department: Promotion & Design Services Group
SUMMARY...
The Staff User Experience Researcher supports the global user research and testing activity of The First Church of Christ, Scientist [TFCCS] and of the Christian Science Publishing Society [CSPS].
This position is part of a collaborative user research and testing service within the Promotion & Design Services Group [P&DSG]. P&DSG is a service-based organization that shapes and guides, from
Department: Promotion & Design Services Group
SUMMARY...
The Staff User Experience Researcher supports the global user research and testing activity of The First Church of Christ, Scientist [TFCCS] and of the Christian Science Publishing Society [CSPS].
This position is part of a collaborative user research and testing service within the Promotion & Design Services Group [P&DSG]. P&DSG is a service-based organization that shapes and guides, from a metaphysical foundation, the promotion and extension of products, services, and events that constitute the “healing and saving” resources of The Mother Church. The Group shapes, supports, and shepherds promotional activities, ensuring an inspired and healing voice and message for each product and need. The user research and testing service operates as a center of excellence [CoE] to maintain appropriate quality and consistency across the organization. P&DSG collaborates with client departments to develop and implement the overall user research and testing vision of the publications, products, communications, marketing and promotional materials of TFCCS and CSPS.
Under the direction of the User Experience Manager, and in support of the Senior User Experience Researcher, the incumbent carries out all functions of this position in alignment with the organization’s vision and mission and the department’s principles.
This position represents the Staff User Experience Researcher who may participate in agile product development as a cross-functional team [CFT] member or subject matter expert [SME] as assigned. CFTs are structured and empowered to organize and manage their own work in such a way as to complete the priorities established by the Product Owner with quality ensured by the Design CoE. CFT work may include but is not limited to conducting user research, user testing, analysis of research and test results, and recommendations that drive development and improvement of customer/user experience for digital products, websites, print publications and materials, promotional materials, events, etc. There is also an opportunity to participate in developing user experience design solutions.
This position also implements user research and testing projects independently and in collaboration with P&DSG management, P&DSG staff, client department management, and client department staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
For all client department work:
• Work collaboratively with client departments under the direction of the User Experience Manager, and in support of the Senior User Experience Researcher, to understand, coordinate, and support user research and testing needs
• Participate in a continuous agile product development framework
• Attend CFT events and client department meeting as needed
• Collaborate with other team members
• Self-organize and manage work
• Use independent judgment to make design and service decisions
• Develop user research and testing plans
• Participate in customer interviews and user tests
• Share progress with stakeholders on a regular basis
• Provide user experience design opportunities in response to research and testing findings such as developing user flows, information architecture, wire frames, and page layouts.
Planning, conducting, and analyzing and presenting user research and testing (55%):
• Under the direction of the User Experience Manager, and in support of the Senior User Experience Researcher act as a member of CFTs and support client departments
• Work with CFTs and client departments to design quantitative and qualitative research approaches and test plans
• Collaborate with team members involved in analytics, A/B testing, and other quantitative research.
• Propose the appropriate level, method, and timing of research and testing
• Participate in and conduct user testing for CFTs and client departments where needed
• Document findings from user research
• Provide analytical insight and support for user testing activity
• Translate research and test findings into actionable recommendations
• Assess the effectiveness of research and testing
• Develop comprehension of the strengths and limitations of the different research methods, inclusive of when and how to apply each
• Explain research and testing methodology, concepts, and findings to clients and to other collaborating personnel in a clear, simple, and relatable manner.
User research and testing operations (40%):
• Work with CFTs and client departments to identify and recruit the appropriate target audience for a study;
• Coordinate with CFTs and client departments when needed to schedule user research testing; act as a backup to user testing schedulers on CFTs and for client departments.
• Support the development of testing templates and guides for CFTs to utilize which includes maintaining documents within a library of resources.
• Develop pool of testers for CFTs and for client departments.
• Suggest improvements to operations.
Advancing user research and testing practice and excellence under the direction of the User Experience Manager, and in support of the Senior User Experience Researcher (5%):
• Monitor work with with the CFTs, client departments, CCC, and PMO to ensure proper standards are adopted on an organization-wide level
• Collaborate with the User Experience Manager to develop and maintain the Center for User Research Excellence
• Suggest improvements to the Center for User Research Excellence.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervision: Reports to User Experience Manager
Supervises: None
Regular Contacts
Senior Management, Managers, Employees, Vendors
JOB REQUIREMENTS
Education/Experience
Bachelor's degree in related field or equivalent experience. Supplemental learning via recognized UX programs and/or conferences. Minimum of 4 plus years experience. Familiarity with the principles of Agile product development is strongly preferred.
Knowledge/Skills
The incumbent must possess the fundamental concepts, practices, and procedures of user experience as related to user research and user testing. Proficiency in planning, conducting and analyzing user research and test results and knowledge of customer interview and testing techniques are required, such as:
• Knowledge of basic user research and testing methods such as usability testing, surveys, moderated studies, etc.
• Strong oral communication skills: interviewing, questioning, presenting.
• Strong written communication skills writing plans and testing results and trends
• Accurate measurement and precise reporting of data
• Excellent collaboration skills The incumbent must use independent judgment to make decisions both inside and outside normal work scope. The incumbent must have a demonstrated desire to work as a collaborative member of a team. The incumbent must be a “self-starter” with a demonstrated ability to manage multiple projects simultaneously while meeting deadlines. The ability to astutely implement client and manager direction in a humble manner is essential. Solid communication skills are essential.
Technology Skills
This position requires a working knowledge and proficiency with user research and testing tools and platforms such as Zoom, userinterviews.com, and usertesting.com. A working knowledge of Google Drive, Dropbox, Slack, and Trello are strongly preferred.
Client & Team Skills
Strong oral and written communication skills. Client and team interfacing ability with confidence. Strong interpersonal skills and effective relation building capacity with clients, team, and manager. Strong project management skills and organizational skills. Strong creative and innovative skills. Ability to use strong analytical and design skills to solve complex issues and support team success and continuous improvement. Must be detail oriented and well organized.
Work Environment
Preference for onsite work in Boston, but may possibly work remotely with periodic visits to the Boston office as needed.
Engagement with Christian Science
Membership in The Mother Church and Primary Class instruction preferred.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
SUMMARY...
The Staff User Experience Researcher supports the global user research and testing activity of The First Church of Christ, Scientist [TFCCS] and of the Christian Science Publishing Society [CSPS].
This position is part of a collaborative user research and testing service within the Promotion & Design Services Group [P&DSG]. P&DSG is a service-based organization that shapes and guides, from a metaphysical foundation, the promotion and extension of products, services, and events that constitute the “healing and saving” resources of The Mother Church. The Group shapes, supports, and shepherds promotional activities, ensuring an inspired and healing voice and message for each product and need. The user research and testing service operates as a center of excellence [CoE] to maintain appropriate quality and consistency across the organization. P&DSG collaborates with client departments to develop and implement the overall user research and testing vision of the publications, products, communications, marketing and promotional materials of TFCCS and CSPS.
Under the direction of the User Experience Manager, and in support of the Senior User Experience Researcher, the incumbent carries out all functions of this position in alignment with the organization’s vision and mission and the department’s principles.
This position represents the Staff User Experience Researcher who may participate in agile product development as a cross-functional team [CFT] member or subject matter expert [SME] as assigned. CFTs are structured and empowered to organize and manage their own work in such a way as to complete the priorities established by the Product Owner with quality ensured by the Design CoE. CFT work may include but is not limited to conducting user research, user testing, analysis of research and test results, and recommendations that drive development and improvement of customer/user experience for digital products, websites, print publications and materials, promotional materials, events, etc. There is also an opportunity to participate in developing user experience design solutions.
This position also implements user research and testing projects independently and in collaboration with P&DSG management, P&DSG staff, client department management, and client department staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES
For all client department work:
• Work collaboratively with client departments under the direction of the User Experience Manager, and in support of the Senior User Experience Researcher, to understand, coordinate, and support user research and testing needs
• Participate in a continuous agile product development framework
• Attend CFT events and client department meeting as needed
• Collaborate with other team members
• Self-organize and manage work
• Use independent judgment to make design and service decisions
• Develop user research and testing plans
• Participate in customer interviews and user tests
• Share progress with stakeholders on a regular basis
• Provide user experience design opportunities in response to research and testing findings such as developing user flows, information architecture, wire frames, and page layouts.
Planning, conducting, and analyzing and presenting user research and testing (55%):
• Under the direction of the User Experience Manager, and in support of the Senior User Experience Researcher act as a member of CFTs and support client departments
• Work with CFTs and client departments to design quantitative and qualitative research approaches and test plans
• Collaborate with team members involved in analytics, A/B testing, and other quantitative research.
• Propose the appropriate level, method, and timing of research and testing
• Participate in and conduct user testing for CFTs and client departments where needed
• Document findings from user research
• Provide analytical insight and support for user testing activity
• Translate research and test findings into actionable recommendations
• Assess the effectiveness of research and testing
• Develop comprehension of the strengths and limitations of the different research methods, inclusive of when and how to apply each
• Explain research and testing methodology, concepts, and findings to clients and to other collaborating personnel in a clear, simple, and relatable manner.
User research and testing operations (40%):
• Work with CFTs and client departments to identify and recruit the appropriate target audience for a study;
• Coordinate with CFTs and client departments when needed to schedule user research testing; act as a backup to user testing schedulers on CFTs and for client departments.
• Support the development of testing templates and guides for CFTs to utilize which includes maintaining documents within a library of resources.
• Develop pool of testers for CFTs and for client departments.
• Suggest improvements to operations.
Advancing user research and testing practice and excellence under the direction of the User Experience Manager, and in support of the Senior User Experience Researcher (5%):
• Monitor work with with the CFTs, client departments, CCC, and PMO to ensure proper standards are adopted on an organization-wide level
• Collaborate with the User Experience Manager to develop and maintain the Center for User Research Excellence
• Suggest improvements to the Center for User Research Excellence.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervision: Reports to User Experience Manager
Supervises: None
Regular Contacts
Senior Management, Managers, Employees, Vendors
JOB REQUIREMENTS
Education/Experience
Bachelor's degree in related field or equivalent experience. Supplemental learning via recognized UX programs and/or conferences. Minimum of 4 plus years experience. Familiarity with the principles of Agile product development is strongly preferred.
Knowledge/Skills
The incumbent must possess the fundamental concepts, practices, and procedures of user experience as related to user research and user testing. Proficiency in planning, conducting and analyzing user research and test results and knowledge of customer interview and testing techniques are required, such as:
• Knowledge of basic user research and testing methods such as usability testing, surveys, moderated studies, etc.
• Strong oral communication skills: interviewing, questioning, presenting.
• Strong written communication skills writing plans and testing results and trends
• Accurate measurement and precise reporting of data
• Excellent collaboration skills The incumbent must use independent judgment to make decisions both inside and outside normal work scope. The incumbent must have a demonstrated desire to work as a collaborative member of a team. The incumbent must be a “self-starter” with a demonstrated ability to manage multiple projects simultaneously while meeting deadlines. The ability to astutely implement client and manager direction in a humble manner is essential. Solid communication skills are essential.
Technology Skills
This position requires a working knowledge and proficiency with user research and testing tools and platforms such as Zoom, userinterviews.com, and usertesting.com. A working knowledge of Google Drive, Dropbox, Slack, and Trello are strongly preferred.
Client & Team Skills
Strong oral and written communication skills. Client and team interfacing ability with confidence. Strong interpersonal skills and effective relation building capacity with clients, team, and manager. Strong project management skills and organizational skills. Strong creative and innovative skills. Ability to use strong analytical and design skills to solve complex issues and support team success and continuous improvement. Must be detail oriented and well organized.
Work Environment
Preference for onsite work in Boston, but may possibly work remotely with periodic visits to the Boston office as needed.
Engagement with Christian Science
Membership in The Mother Church and Primary Class instruction preferred.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
via Talentify
schedule_type: Full-time
Department: The Mother Church Reading Rooms
SUMMARY...
The Mother Church Reading Room on Massachusetts Avenue is a vibrant spiritual oasis in the city of Boston which provides healing resources and an inspiring atmosphere for our neighbors, local college students, Church members and visiting tourists. The Visual Merchandising and Community Engagement Associate Librarian position is primarily responsible for the visual presentation of the resources
Department: The Mother Church Reading Rooms
SUMMARY...
The Mother Church Reading Room on Massachusetts Avenue is a vibrant spiritual oasis in the city of Boston which provides healing resources and an inspiring atmosphere for our neighbors, local college students, Church members and visiting tourists. The Visual Merchandising and Community Engagement Associate Librarian position is primarily responsible for the visual presentation of the resources available for sale in The Mother Church Reading Room. The position uses grassroots community research to create displays that engage the full spectrum of audiences that The Mother Church Reading Room serves.
This position regularly identifies needs, challenges and public trends in the local community and relies on this research, along with prayerful discernment, to develop visually compelling displays that uplift thought and respond to the needs of the hour. These visual presentations bring the healing ideas of the writings of Mary Baker Eddy and the publications of the Christian Science Publishing Society to the local community, ensuring that these resources are effectively promoted and exhibited (see Manual, pg 64) and thus broadening the healing ministry of the Reading Room.
This position also actively seeks to strengthen and build mutual understanding and support between the Reading Room and the people it serves, including local Christian Scientists and public neighbors. The incumbent’s understanding of the community’s strengths and needs will help the entire Reading Room team effectively engage with and support the community.
This position will also serve shifts in the Reading Room. Working as part of a dedicated team of Associate Librarians, the incumbent offers each visitor a warm welcome and ensures their needs have been met with professionalism, spiritual discernment, and care. This includes developing and maintaining expert knowledge of the products that are published or sold by the Christian Science Publishing Society and recommending them to meet specific needs a customer may have. An essential aspect of Reading Room work is contributing to an uplifting environment of healing and spiritual discovery.
Church founder, Mary Baker Eddy, took great care in the selection of The Mother Church Reading Room Librarian. She describes the ideal candidate in the Church Manual: “He or she shall have no bad habits, shall have had experience in the Field, shall be well educated, and a devout Christian Scientist” (Man. 63:23–2 (to .)). Mrs. Eddy also describes the rule of conduct for any room where the Christian Science textbook is sold: “No idle gossip, no slander, no mischief-making, no evil speaking shall be allowed” (Man. 81:23). The Librarian and all Associate Librarians strive to uphold this standard of conduct. In support of this healing activity, the Associate Librarian prays for and metaphysically defends the mission and activity of The Mother Church Reading Room.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Visual Merchandising
• Is responsible for proposing concepts and implementing all visual merchandising for The Mother Church Reading Room.
• Designs and installs the visual merchandising displays in the windows and interior of The Mother Church Reading Room.
• Keeps abreast of the latest periodicals and any other product news from the Christian Science Publishing Society, conceiving and implementing timely rotating displays that will attract interest and impel visitors to explore further.
• Responsible for the planning, purchase, and acquisition of all necessary supplies for creating displays within budget.
• Works closely with Mother Church service departments to design and order all printed materials and to install all signage and visuals for displays.
• May be asked to give input and collaborate with other departments who are developing window and promotional materials for use in other Reading Room in the Field.
Community Engagement
• Prayerfully embraces the following words as a guide to their work: “The best spiritual type of Christly method for uplifting human thought and imparting divine Truth, is stationary power, stillness, and strength; and when this spiritual ideal is made our own, it becomes the model for human action.” (Retrospection and Introspection, Mary Baker Eddy, p. 93:13)
• Is keenly tuned in to current needs in the community and shares this knowledge through high-level written and verbal reports to the Reading Room staff in order to engage their prayers and inform the ongoing activities of the Reading Room, including events and product merchandising. May also provide similar reports to other church employees or departments.
• Regularly collaborates with The Mother Church Public Activities Community Team (PACT) to contribute to and support its ongoing objectives in the spirit of working as “one church.” Attends community events when appropriate for Reading Room involvement.
• Regularly communicates with the Committee on Publication Office, especially the Massachusetts Committee, to be aware of the public landscape of thought regarding Christian Science and to prayerfully address “impositions on the public in regard to Christian Science, injustices done Mrs. Eddy or members of this Church” (Manual 97:16–20).
• Endeavors to “knock instead of push at the door of human hearts” (see Miscellaneous Writings 303:13) when expressing The Mother Church’s love for its local neighbors.
• Recognizes opportunities for embracing the community and fostering meaningful relationships with local businesses and organizations, local church members, visitors, tourists, etc.
• Connects these audiences to Reading Room resources in ways that are most helpful to the individual, helping public neighbors understand what the Reading Room is and what it offers to them. This may include answering questions about Christian Science.
• Works closely with the Assistant Manager: Operations and Development to determine the most effective events to host in the Reading Room, as well as any special events the Reading Room should be involved with outside the Reading Room. This includes providing staff with what is needed to host engaging and successful events every day and adjusting or developing events to foster community engagement with the spiritual resources of the Reading Room.
• Coordinates a volunteer program for local Mother Church members, other Mother Church employees, and other local Christian Scientists, to nurture and strengthen the Reading Room’s relationship with local Christian Scientists.
• Gives input on promotional materials that invite/inform the community-at-large about a Mother Church Reading Room event or initiative.
• Makes recommendations for improvements in the overall Reading Room based on community interactions and learnings.
Associate Librarian
• Prays for, supports, and contributes to the healing atmosphere in the Reading Room.
• Is responsible for sales and customer service/satisfaction in The Mother Church Reading Room when on shift.
• Develops an ongoing expert knowledge of the products that are published or sold by the Christian Science Publishing Society. Recommends them to meet specific needs a customer may have.
• Strives to deepen own knowledge of Christian Science, Mary Baker Eddy, The Mother Church’s departments and activities, The Mother Church edifice, The Mary Baker Eddy Library, and the surrounding community.
• Is able to quickly assess situations and respond with prayer and practical steps to bring solutions that support resolution.
• Along with fellow Associate Librarians, hosts events in the Reading Room, including doing the technical setup and facilitating spiritually-focused discussions.
• Learns new technologies/procedures as the Reading Room continues to evolve.
• Attends and participates in all staff meetings.
• Reads and responds daily to emails and voicemails.
• Keeps abreast of current trends in spirituality, spiritual healing, and church.
• Collaborates with team members on any other projects that support the Reading Room and Mother Church activities, as determined by the Manager.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: Assistant Manager: Communications with a close working relationship with the entire staff.
Supervises: May supervise volunteers.
Regular Contacts
This position has regular contact with the public, employees, managers, vendors, professionals, customers, and other Mother Church departments. Works with the Promotion and Design Services Group as well as Facilities when needed for lighting and other design needs.
JOB REQUIREMENTS
Education/Experience
College degree or equivalent and 2-4 years of relevant professional experience. Degree in art or design helpful. Experience in the following areas is desirable: communications, interfaith experience, visual merchandising or promotion in a non-profit or retail setting. Experience communicating about Christian Science to the public is required. Experience in the Christian Science field (i.e., branch church work, Reading Room, etc.) Available to work some weekends and holidays, as needed.
Knowledge/Skills
• Exceptional written, verbal, visual communication and presentation skills.
• Strong sense of 2D and 3D design.
• Must be comfortable answering questions about Christian Science and Mary Baker Eddy from the public and express spiritual discernment about what’s needed in nuanced interactions.
• An understanding and deep sense of value of the mission and goals of The Mother Church, the life and writings of Mary Baker Eddy, the history of the Christian Science movement, and the purpose of Reading Room.
• Knowledge of the Boston community and an ongoing desire to learn more.
• Able to communicate comfortably, tactfully, and respectfully with people of many different belief systems, nationalities, and cultures. Familiarity with the values and core beliefs of other faiths and Christian denominations is highly beneficial. Familiarity with public thought and trends, other faith backgrounds, and a willingness to keep abreast of changes.
• A familiarity with all products published or sold by the Christian Science Publishing Society, and a desire to develop and maintain an expert knowledge of them.
• Working knowledge of Google Suite and Adobe Suite.
• Resilient, composed, and able to adapt to changing circumstances and changes of routine.
• Team-oriented with initiative, follow-through, and skill at supporting team activities with deadlines.
• Coachable and open to receiving regular constructive feedback.
• Fluency in more than one language is useful.
• Excellent organizational skills and forward-thinking abilities.
• Ability to work as a team, including helping fellow librarians recognize the needs of the community.
• Handles monetary transactions with ease and accuracy, including handling and counting cash.
• Love for the quiet, contemplative nature of the Reading Room as well as the hustle and bustle outside.
• Available to work some weekends and holidays, as needed.
Work Environment
Retail/sales environment when working in the Reading Room. Community meetings online or in person. Local neighborhood. Office. May work from home occasionally but the majority of the work is in-person.
Christian Science Information
Membership in The Mother Church and Primary Class instruction required. Living in close proximity to The Mother Church and Reading Room is a plus so that the individual is living in the community they will be most familiar with. Public practice of Christian Science a desired goal.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
SUMMARY...
The Mother Church Reading Room on Massachusetts Avenue is a vibrant spiritual oasis in the city of Boston which provides healing resources and an inspiring atmosphere for our neighbors, local college students, Church members and visiting tourists. The Visual Merchandising and Community Engagement Associate Librarian position is primarily responsible for the visual presentation of the resources available for sale in The Mother Church Reading Room. The position uses grassroots community research to create displays that engage the full spectrum of audiences that The Mother Church Reading Room serves.
This position regularly identifies needs, challenges and public trends in the local community and relies on this research, along with prayerful discernment, to develop visually compelling displays that uplift thought and respond to the needs of the hour. These visual presentations bring the healing ideas of the writings of Mary Baker Eddy and the publications of the Christian Science Publishing Society to the local community, ensuring that these resources are effectively promoted and exhibited (see Manual, pg 64) and thus broadening the healing ministry of the Reading Room.
This position also actively seeks to strengthen and build mutual understanding and support between the Reading Room and the people it serves, including local Christian Scientists and public neighbors. The incumbent’s understanding of the community’s strengths and needs will help the entire Reading Room team effectively engage with and support the community.
This position will also serve shifts in the Reading Room. Working as part of a dedicated team of Associate Librarians, the incumbent offers each visitor a warm welcome and ensures their needs have been met with professionalism, spiritual discernment, and care. This includes developing and maintaining expert knowledge of the products that are published or sold by the Christian Science Publishing Society and recommending them to meet specific needs a customer may have. An essential aspect of Reading Room work is contributing to an uplifting environment of healing and spiritual discovery.
Church founder, Mary Baker Eddy, took great care in the selection of The Mother Church Reading Room Librarian. She describes the ideal candidate in the Church Manual: “He or she shall have no bad habits, shall have had experience in the Field, shall be well educated, and a devout Christian Scientist” (Man. 63:23–2 (to .)). Mrs. Eddy also describes the rule of conduct for any room where the Christian Science textbook is sold: “No idle gossip, no slander, no mischief-making, no evil speaking shall be allowed” (Man. 81:23). The Librarian and all Associate Librarians strive to uphold this standard of conduct. In support of this healing activity, the Associate Librarian prays for and metaphysically defends the mission and activity of The Mother Church Reading Room.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Visual Merchandising
• Is responsible for proposing concepts and implementing all visual merchandising for The Mother Church Reading Room.
• Designs and installs the visual merchandising displays in the windows and interior of The Mother Church Reading Room.
• Keeps abreast of the latest periodicals and any other product news from the Christian Science Publishing Society, conceiving and implementing timely rotating displays that will attract interest and impel visitors to explore further.
• Responsible for the planning, purchase, and acquisition of all necessary supplies for creating displays within budget.
• Works closely with Mother Church service departments to design and order all printed materials and to install all signage and visuals for displays.
• May be asked to give input and collaborate with other departments who are developing window and promotional materials for use in other Reading Room in the Field.
Community Engagement
• Prayerfully embraces the following words as a guide to their work: “The best spiritual type of Christly method for uplifting human thought and imparting divine Truth, is stationary power, stillness, and strength; and when this spiritual ideal is made our own, it becomes the model for human action.” (Retrospection and Introspection, Mary Baker Eddy, p. 93:13)
• Is keenly tuned in to current needs in the community and shares this knowledge through high-level written and verbal reports to the Reading Room staff in order to engage their prayers and inform the ongoing activities of the Reading Room, including events and product merchandising. May also provide similar reports to other church employees or departments.
• Regularly collaborates with The Mother Church Public Activities Community Team (PACT) to contribute to and support its ongoing objectives in the spirit of working as “one church.” Attends community events when appropriate for Reading Room involvement.
• Regularly communicates with the Committee on Publication Office, especially the Massachusetts Committee, to be aware of the public landscape of thought regarding Christian Science and to prayerfully address “impositions on the public in regard to Christian Science, injustices done Mrs. Eddy or members of this Church” (Manual 97:16–20).
• Endeavors to “knock instead of push at the door of human hearts” (see Miscellaneous Writings 303:13) when expressing The Mother Church’s love for its local neighbors.
• Recognizes opportunities for embracing the community and fostering meaningful relationships with local businesses and organizations, local church members, visitors, tourists, etc.
• Connects these audiences to Reading Room resources in ways that are most helpful to the individual, helping public neighbors understand what the Reading Room is and what it offers to them. This may include answering questions about Christian Science.
• Works closely with the Assistant Manager: Operations and Development to determine the most effective events to host in the Reading Room, as well as any special events the Reading Room should be involved with outside the Reading Room. This includes providing staff with what is needed to host engaging and successful events every day and adjusting or developing events to foster community engagement with the spiritual resources of the Reading Room.
• Coordinates a volunteer program for local Mother Church members, other Mother Church employees, and other local Christian Scientists, to nurture and strengthen the Reading Room’s relationship with local Christian Scientists.
• Gives input on promotional materials that invite/inform the community-at-large about a Mother Church Reading Room event or initiative.
• Makes recommendations for improvements in the overall Reading Room based on community interactions and learnings.
Associate Librarian
• Prays for, supports, and contributes to the healing atmosphere in the Reading Room.
• Is responsible for sales and customer service/satisfaction in The Mother Church Reading Room when on shift.
• Develops an ongoing expert knowledge of the products that are published or sold by the Christian Science Publishing Society. Recommends them to meet specific needs a customer may have.
• Strives to deepen own knowledge of Christian Science, Mary Baker Eddy, The Mother Church’s departments and activities, The Mother Church edifice, The Mary Baker Eddy Library, and the surrounding community.
• Is able to quickly assess situations and respond with prayer and practical steps to bring solutions that support resolution.
• Along with fellow Associate Librarians, hosts events in the Reading Room, including doing the technical setup and facilitating spiritually-focused discussions.
• Learns new technologies/procedures as the Reading Room continues to evolve.
• Attends and participates in all staff meetings.
• Reads and responds daily to emails and voicemails.
• Keeps abreast of current trends in spirituality, spiritual healing, and church.
• Collaborates with team members on any other projects that support the Reading Room and Mother Church activities, as determined by the Manager.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: Assistant Manager: Communications with a close working relationship with the entire staff.
Supervises: May supervise volunteers.
Regular Contacts
This position has regular contact with the public, employees, managers, vendors, professionals, customers, and other Mother Church departments. Works with the Promotion and Design Services Group as well as Facilities when needed for lighting and other design needs.
JOB REQUIREMENTS
Education/Experience
College degree or equivalent and 2-4 years of relevant professional experience. Degree in art or design helpful. Experience in the following areas is desirable: communications, interfaith experience, visual merchandising or promotion in a non-profit or retail setting. Experience communicating about Christian Science to the public is required. Experience in the Christian Science field (i.e., branch church work, Reading Room, etc.) Available to work some weekends and holidays, as needed.
Knowledge/Skills
• Exceptional written, verbal, visual communication and presentation skills.
• Strong sense of 2D and 3D design.
• Must be comfortable answering questions about Christian Science and Mary Baker Eddy from the public and express spiritual discernment about what’s needed in nuanced interactions.
• An understanding and deep sense of value of the mission and goals of The Mother Church, the life and writings of Mary Baker Eddy, the history of the Christian Science movement, and the purpose of Reading Room.
• Knowledge of the Boston community and an ongoing desire to learn more.
• Able to communicate comfortably, tactfully, and respectfully with people of many different belief systems, nationalities, and cultures. Familiarity with the values and core beliefs of other faiths and Christian denominations is highly beneficial. Familiarity with public thought and trends, other faith backgrounds, and a willingness to keep abreast of changes.
• A familiarity with all products published or sold by the Christian Science Publishing Society, and a desire to develop and maintain an expert knowledge of them.
• Working knowledge of Google Suite and Adobe Suite.
• Resilient, composed, and able to adapt to changing circumstances and changes of routine.
• Team-oriented with initiative, follow-through, and skill at supporting team activities with deadlines.
• Coachable and open to receiving regular constructive feedback.
• Fluency in more than one language is useful.
• Excellent organizational skills and forward-thinking abilities.
• Ability to work as a team, including helping fellow librarians recognize the needs of the community.
• Handles monetary transactions with ease and accuracy, including handling and counting cash.
• Love for the quiet, contemplative nature of the Reading Room as well as the hustle and bustle outside.
• Available to work some weekends and holidays, as needed.
Work Environment
Retail/sales environment when working in the Reading Room. Community meetings online or in person. Local neighborhood. Office. May work from home occasionally but the majority of the work is in-person.
Christian Science Information
Membership in The Mother Church and Primary Class instruction required. Living in close proximity to The Mother Church and Reading Room is a plus so that the individual is living in the community they will be most familiar with. Public practice of Christian Science a desired goal.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
via Talentify
schedule_type: Part-time
Department: Mary Baker Eddy Library
SUMMARY...
The Transcription Verifier/Transcriber position is a part-time, non-benefits-eligible position. This position focuses on verifying transcriptions and transcribing for The Mary Baker Eddy Papers, in its work of annotating and digitally publishing correspondence, sermons, and other documents related to Mary Baker Eddy. The work for this position can be performed remotely.
The Mary Baker Eddy Papers is
Department: Mary Baker Eddy Library
SUMMARY...
The Transcription Verifier/Transcriber position is a part-time, non-benefits-eligible position. This position focuses on verifying transcriptions and transcribing for The Mary Baker Eddy Papers, in its work of annotating and digitally publishing correspondence, sermons, and other documents related to Mary Baker Eddy. The work for this position can be performed remotely.
The Mary Baker Eddy Papers is a major effort to annotate and digitally publish correspondence, sermons, and other documents related to Eddy.
The Mary Baker Eddy Library (MBEL) is a trusted and authoritative resource on Mary Baker Eddy and the history of the Christian Science movement, providing public access to original materials and educational experiences about Eddy, the ideas she advanced, her writings, the institutions she founded, and their healing mission.
ESSENTIAL ROLES & RESPONSIBILITIES
• Verifying extant transcriptions, making corrections to downloaded document files, and uploading them into a file sharing application
• Transcribing incoming correspondence and other documents into appropriate document files and uploading the documents into a file sharing application
• Performs other duties as assigned.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: Editor, Mary Baker Eddy Papers
Regular Contacts
As part of the Papers team, the Transcription Verifier/Transcriber works closely with various MBEL activities: Special Collections, Organizational Archives, Research, and Curatorial.
JOB REQUIREMENTS:
Education/Experience
• Two to five years of professional experience required
• Experience conducting in-depth historical research in primary and secondary materials; both print and online preferred
• Experience in a library or archival environment preferred
• Successful contribution to one or more digital humanities projects preferred
• Master’s degree in library science, history, or a related discipline preferred
Knowledge/Skills
• The ideal candidate has a working knowledge of Mary Baker Eddy, her ideas and legacy, and the history of The First Church of Christ, Scientist, and is familiar with the collections maintained or accessed by the Library, as well as a general knowledge of nineteenth-century American religious or women’s history.
• Ability to read cursive handwriting
• Ability to stay on task and meet deadlines
• Ability to work remotely and at the same time be an effective, self-motivated team player
• Excellent manuscript transcription skills
• Excellent communication skills, including active listening, effective collaborating, and a willingness to ask questions
• Ability to collaborate with colleagues to implement best practices
Technical Skills
• Experience with computer applications for content management (Box, Re:discovery/Proficio, Google Drive, M-Files); document editing (Word, Google); and teleconferencing applications (Zoom).
Work Environment Requirements
• This position may be done totally remotely.
Christian Science information
• The ideal Transcription Verifier/Transcriber values Mary Baker Eddy’s life and work, and recognizes the Library’s role in furthering the mission of her church. Members of The Mother Church, as well as non-members, may make application and serve in this position.
This position requires signing a confidentiality and nondisclosure agreement.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
SUMMARY...
The Transcription Verifier/Transcriber position is a part-time, non-benefits-eligible position. This position focuses on verifying transcriptions and transcribing for The Mary Baker Eddy Papers, in its work of annotating and digitally publishing correspondence, sermons, and other documents related to Mary Baker Eddy. The work for this position can be performed remotely.
The Mary Baker Eddy Papers is a major effort to annotate and digitally publish correspondence, sermons, and other documents related to Eddy.
The Mary Baker Eddy Library (MBEL) is a trusted and authoritative resource on Mary Baker Eddy and the history of the Christian Science movement, providing public access to original materials and educational experiences about Eddy, the ideas she advanced, her writings, the institutions she founded, and their healing mission.
ESSENTIAL ROLES & RESPONSIBILITIES
• Verifying extant transcriptions, making corrections to downloaded document files, and uploading them into a file sharing application
• Transcribing incoming correspondence and other documents into appropriate document files and uploading the documents into a file sharing application
• Performs other duties as assigned.
STAFF MANAGEMENT AND JOB CONTACTS
Reporting Relationships
Supervisor: Editor, Mary Baker Eddy Papers
Regular Contacts
As part of the Papers team, the Transcription Verifier/Transcriber works closely with various MBEL activities: Special Collections, Organizational Archives, Research, and Curatorial.
JOB REQUIREMENTS:
Education/Experience
• Two to five years of professional experience required
• Experience conducting in-depth historical research in primary and secondary materials; both print and online preferred
• Experience in a library or archival environment preferred
• Successful contribution to one or more digital humanities projects preferred
• Master’s degree in library science, history, or a related discipline preferred
Knowledge/Skills
• The ideal candidate has a working knowledge of Mary Baker Eddy, her ideas and legacy, and the history of The First Church of Christ, Scientist, and is familiar with the collections maintained or accessed by the Library, as well as a general knowledge of nineteenth-century American religious or women’s history.
• Ability to read cursive handwriting
• Ability to stay on task and meet deadlines
• Ability to work remotely and at the same time be an effective, self-motivated team player
• Excellent manuscript transcription skills
• Excellent communication skills, including active listening, effective collaborating, and a willingness to ask questions
• Ability to collaborate with colleagues to implement best practices
Technical Skills
• Experience with computer applications for content management (Box, Re:discovery/Proficio, Google Drive, M-Files); document editing (Word, Google); and teleconferencing applications (Zoom).
Work Environment Requirements
• This position may be done totally remotely.
Christian Science information
• The ideal Transcription Verifier/Transcriber values Mary Baker Eddy’s life and work, and recognizes the Library’s role in furthering the mission of her church. Members of The Mother Church, as well as non-members, may make application and serve in this position.
This position requires signing a confidentiality and nondisclosure agreement.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire Show more details...
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