Cybersource.com is a leading global provider of secure electronic payment, fraud management, and payment security solutions. The website provides a wide range of innovative solutions designed to help businesses accept electronic payments from customers. Its offerings include intelligent fraud management tools, advanced payment acceptance options, and a suite of security features that aim to protect businesses from online fraud. The website provides information about the company's products and services, resources for managing payments, and customer support options. With over 400,000 businesses relying on Cybersource.com, it has become an important player in the electronic payments industry.
There have been 143 complaints closed within the last 3 years and most of them are directly for Authorize.Net and its service.cardfellow.comCyberSource does not have its own profile with the Better Business Bureau; instead, any complaints are funneled into the Authorize.Net profile with the BBB.
In the case of the sale, even though the issuing bank gives you an authorization code, CyberSource might decline the authorization based on the AVS or card verification results.developer.cybersource.comMany CyberSource services include “ignore” fields that tell CyberSource to ignore the result from the first service when deciding whether to run the subsequent services.
Device fingerprinting, in conjunction with order and payment information, helps determine if the computer placing the order is considered trustworthy.docs.oracle.comEnable Device Fingerprinting along with CyberSource Decision Manager to capture a digital fingerprint of the device used to place a order in your Web store.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#4,990 Site Rank
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Site age28 yrs old
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Site Owner informationWhois info
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Founded1994
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HeadquartersFoster City, CA,United States
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ParentVisa Inc.
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TypePayment Management Platform
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IndustryTechnology
#4,990
28 yrs
United States
Qualified applicants should apply by emailing resume to Must reference job code: REF53052A Show more details...
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction... messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Job Description
Team Summary
The Australia and New Zealand South Pacific Merchant Sales & Solutions team is responsible for the short-term and long-term growth of merchant acceptance for Visa’s existing and new Digital products and services. The team achieve its success through working with and through its acquiring partners, key merchant partners and the technology firms driving innovation in the marketplace.
Within the team, the Cybersource business and the full Visa Payment Management Platform that Cybersource delivers for our clients is a key growth lever in AUNZSP. In such a competitive area of our network business, having a scheme agnostic asset such as Cybersource ensures we are able to grow diversified revenue pools for the business, compete with other global platforms and gateways, and deliver seller solutions to many players in payments. Bringing the specialised functions together under this Cybersource team – including sales, new business development, account management and technical and risk services – makes sense for our business.
What a Senior Program Manager, Cybersource does at Visa:
The Sr. Program Manager will be an integral part of our Cybersource team supporting key client deliverables to ensure superior operational delivery for key client initiatives. In this role, you will be part of a larger strategic initiative helping to manage cross-functional programs that include, but are not limited to, the following lifecycle activities: product requirements, product build, training, legal, marketing, commercialization/go-to-market activities, and client communication. Additional tasks include providing regular status reporting, product roadmap updates, supporting the change management process, assist with annual planning, and other responsibilities as assigned. This position will include interacting directly with key clients and internally with Product Managers, Product Development, Marketing, Sales, Customer Service, and Visa cross-functional teams in a Global environment. The ideal candidate is a motivated self-starter with strong program management qualities that can work independently in a fast paced, ambiguous environment with limited supervision. He or she must be a fast learner who can quickly absorb the nuances of complex, varied payment offerings.
• The Sr. Program Manager will lead project planning activities and facilitate project meetings, ensuring the project team delivers against its commitments with the highest quality deliverables in a timely fashion
• Leveraging strong project management industry expertise and collaboration skills, identify required activities to successfully deliver the program, ensuring appropriate task assignments are in place
• Define Communication Plan to ensure appropriate Cybersource and Visa Stakeholder involvement and communication is in place
• Report and escalate issues, with mitigation and path to resolution
• Identify risks, perform risk analysis, escalating as appropriate; Follow defined Risk Management processes
• Oversee and ensure all status materials are compiled and completed in a timely fashion document and distribute project and activity status on regular basis to the Program team.
• Assess existing processes and identify opportunity for improvement
• Participate in other project related activities, as requested
Qualifications
• Proven experience as project manager, delivering complex business sponsored projects. Activities include planning, execution, market launch, and will require experience managing cross functional and global project teams in a matrixed environment.
• Proven ability to work directly with external partners and clients to implement Cybersource including new innovation.
• Able to motivate teams and influence their tasks to align with organizational goals and priorities.
• Strong organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles.
• Solid understanding of project management techniques, methodologies and best practices.
• Self-motivated; able to work independently while coordinating activities with cross-divisional teams.
• Team player; able to communicate with technical and business experts at all levels of the organization.
• Solid analytical and problem-solving skills; ability to think strategically.
• Excellent verbal and written communication and presentation skills.
• Strong MS Project and presentation skills.
• PMP certified with current credentials is preferred.
• Experience in Agile environment is preferred.
• Knowledge of payment and/or risk management systems and the industry is preferred.
Additional Information
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays Show more details...
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction... messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.
Job Description
Team Summary
The Australia and New Zealand Merchant Sales & Solutions team is responsible for the short- and long-term growth of merchant acceptance for Visa’s existing and new Digital products and services. The team will achieve its success through working with and through its acquiring partners, key merchant partners and the technology firms driving innovation in the marketplace.
What a Senior Manager, Technical Sales & Delivery, AUNZSP does at Visa:
The Senior Manager, Technical Sales & Delivery role will be responsible for providing technical and functional expertise for our Payments and Fraud Management and prevention platform. This role will also be responsible for consulting with our Clients on Business Processes and recommending Best in Class Payment and Fraud Prevention strategies. The role requires you to lead the consultation, implementation and integration of new clients. Supporting client migration plans, developing and refining new solution offerings, and working with internal and external stakeholders to provide an optimal integration experience with the CyberSource and Visa platforms by demonstrating to our clients how our Integrated Commerce solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.
You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in: Sales Engineering, Project Management, Consulting, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.
Responsibilities
• Develop tactical and strategic plans to support the needs of new and existing enterprise clients.
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a lead resource in supporting the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs down to code level detail
• Project planning, coordination, and delivery of services
• Communication and risk management to senior stakeholders internally and externally
• Drive revenue activation projects with industry standard Project management methodologies
• Consult with Clients for Solution Design & Architectural design
• Design and document custom workflow processes
• Develop and deliver customer, partner and internal training
• Contributing to corporate knowledge and best practices by creating or enhancing documentation and processes.
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations
Qualifications
Digital / Innovation
• Digital savvy – applying your knowledge to the way you work
• Stay current and up to date with latest innovation, digital trends, research, skills, and education
• Champions bold ideas and new ways of doing things
• Challenge the status quo and champion better ways of delivery solutions
• Consistently search for innovative, more efficient ways to work and make incremental improvements to existing processes or ways of doing business with internal or client stakeholders
Values Driven
• Actively promotes an environment of inclusion and diversity of thought
• Communicates openly, honestly and respectfully – ensuring opinions are heard
• Proactively limit or mitigate unconscious biases when making decisions
Solution Focused
• Connects the dots and information across the organization to leverage the best of Visa's technologies, expertise, and solutions
• Keeps client needs at the forefront of priorities and takes action to provide high quality solutions/services that exceed their expectations
• Make quick, timely decisions in the face of limited, ambiguous information, or in a crisis or other high-pressure situation
• Determine success criteria and key performance indicators for achievement of results and track and monitor progress against those criteria
• Encourage others to openly share and build on each other's new ideas, products or solutions
• Demonstrate energy and positive response when tackling challenging problems and view complicated tasks as engaging or motivating
• Show openness to new ideas, modifying viewpoints and direction in light of new information
• Quickly adapt to multiple changing work demands and priorities by adjusting style and tactics to fit the new circumstances
• Quickly recover from setbacks or failure by viewing as a lesson learned and trying again
Technical
• Minimum of 10 years IT consulting, project management, systems implementation and/or business development, with increasing levels of responsibility
• Excellent verbal and written communications, interpersonal skills knowledge /certification of IT project management best practices
• Strong understanding of payment processing infrastructure systems, technologies, and security standards preferred.
• Strong knowledge of technology, including programming languages (Java, Web Services, C/C . Etc.), operating systems (Unix,Linux,Windows) and commercial software applications.
• Familiarity with merchant store front and shopping cart technologies
• Ability to influence and lead diverse set of globally based internal stakeholders.
• Experience working in Australia Market.
• Revenue driven and accountable must be willing to take initiative and move into greenfield territory
• Bachelors degree or equivalent required
Additional Information
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays Show more details...