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How much does Cybersource.com cost? Answer: Cybersource.com offers pricing plans that are tailored to the specific needs of each business, based on factors such as transaction volume and the number of services required. It also provides custom quotes for larger enterprises. Pricing details can be obtained by contacting Cybersource.com sales team.
Can customers make recurring payments with Cybersource.com? Answer: Yes, Cybersource.com supports recurring payments, which enable businesses to set up automatic billing cycles for subscriptions, memberships, and other types of recurring payments. Businesses can also manage customer data securely and conveniently with its customer account management tools.
How does Cybersource.com handle chargebacks? Answer: Cybersource.com provides a chargeback management process that helps businesses investigate and respond to chargebacks. It provides alerts and notifications for chargeback disputes and offers a chargeback analyzer tool that helps businesses identify common issues that may lead to chargebacks and take corrective action.
Is Cybersource.com PCI compliant? Answer: Yes, Cybersource.com is PCI compliant, meaning it adheres to the Payment Card Industry Data Security Standards (PCI DSS) to ensure the secure handling of customer payment information. It also offers additional security features such as tokenization and encryption to protect sensitive data.
What payment methods does Cybersource.com support? Answer: Cybersource.com supports a wide range of payment methods, including credit cards, debit cards, digital wallets, bank transfers, and alternative payment options like PayPal and Apple Pay. It also supports international payments, enabling businesses to accept payments from customers around the world.
How does Cybersource.com support customer service? Answer: Cybersource.com offers comprehensive customer service and support, including phone and email support, online documentation and resources, and a community forum where users can interact with each other and share best practices. It also provides a 24/7 customer service hotline for urgent technical issues.
What type of reporting and analytics does Cybersource.com offer? Answer: Cybersource.com offers a range of reporting and analytics tools that enable businesses to track and analyze their payment data, including transaction volume, revenue, chargebacks, and more. It also provides insights into customer behavior and helps businesses make data-driven decisions on how to optimize their payment and fraud prevention strategies.
What is Cybersource.com? Answer: Cybersource.com is an online payment gateway and fraud management platform that provides businesses with a secure and reliable way to process payments from customers. It offers a range of services such as fraud detection and prevention, payment processing, and reporting and analytics.
Can businesses customize and integrate Cybersource.com with their current systems? Answer: Yes, Cybersource.com offers a range of integrations and customization options to enable businesses to tailor its platform to their specific needs. It provides APIs, SDKs, and plug-ins for popular e-commerce platforms and ERP systems, allowing businesses to integrate payment functionality seamlessly.
How does Cybersource.com prevent fraud? Answer: Cybersource.com uses a variety of fraud prevention methods, including real-time fraud scoring, machine learning and artificial intelligence algorithms, and customizable rules and filters. It also offers a fraud management portal where businesses can review, investigate, and manage suspected fraudulent transactions.