Most recent job postings at DealerRater
via Monster schedule_type: Full-time
The Senior Content Specialist at DealerRater will work to ensure the integrity of DealerRater and Cars.com’s user driven content. Reporting to the Sr. Manager of Content Integrity, the SCS will act as review policy expert, communicating with a variety of stakeholders, both internal and external. They will enforce community guidelines and investigate suspicious postings in order to uphold the... integrity of the content across both DR and Cars. Specific The Senior Content Specialist at DealerRater will work to ensure the integrity of DealerRater and Cars.com’s user driven content. Reporting to the Sr. Manager of Content Integrity, the SCS will act as review policy expert, communicating with a variety of stakeholders, both internal and external. They will enforce community guidelines and investigate suspicious postings in order to uphold the... integrity of the content across both DR and Cars.

Specific Functions:
• Handle incoming reported review cases for both DealerRater and Cars.com as the first point of escalation for dealers
• Provide clarification on community guidelines to dealers, reviewers, customer service reps, and content readers
• Carry out the necessary steps to execute a change of ownership for a dealer page
• Investigate suspicious review content, analyzing patterns of fraudulent behavior and working to remove invalid content from the sites
• Continuously work with the Sr. Manager of Content Integrity and other teams to refine review reporting processes and report response templates
• Work closely with the content moderators to ensure that the DealerRater and Cars.com consumer reviews and the Cars.com vehicle reviews queues are managed in a timely manner
• Work with the moderators assigned to the AutoResponse product to ensure that the queue is managed quickly and to develop templates and processes to maximize efficiency as we scale that product (also work with Product team as necessary)
• Set agenda and host monthly team meeting with content moderators (addressing trainings, process changes, consistency audits, etc)
• Assist with projects/coverage across the content moderation and compliance teams as needed

Qualifications:
• Bachelor’s degree in Marketing, Communications, English, Public Relations or a related field (or equivalent experience)
• 3+ years of providing customer service and communicating in both a B2B and B2C capacity
• Strong written and oral communication
• Proven ability to execute short-term objectives while working towards long-term goals

#LI-REMOTE #LI-KO1
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via The Muse schedule_type: Full-time
ABOUT US: At Cars.com, we help shoppers meet their perfect car match, and people find their perfect career match. As one of the top places to work in Chicago, according to The Chicago Tribune, Built-In Chicago and others, we pride ourselves on a culture of growth and innovation... Cars.com has revolutionized the automotive industry for both shoppers and sellers through technology and solutions for buyers and sellers alike. We never shy away from ABOUT US:

At Cars.com, we help shoppers meet their perfect car match, and people find their perfect career match. As one of the top places to work in Chicago, according to The Chicago Tribune, Built-In Chicago and others, we pride ourselves on a culture of growth and innovation...

Cars.com has revolutionized the automotive industry for both shoppers and sellers through technology and solutions for buyers and sellers alike. We never shy away from a challenge, move fast, collaborate across functions to approach problems from every angle. We’ve built a culture that’s second-to-none and share core values that keep everyone working full-speed at the same goals with the same open, outcome-driven and bold attitudes.

Cars.com is a CARS brand. CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater, FUEL, CreditIQ & Accu-Trade. Learn more here!

About the Role:

Act as point of contact for existing customers, focusing on ongoing customer success, retention, and growth. Sell products and/or services to existing customers via telephone and Internet (e.g., chat, email, video conferencing, etc.). Responsible for maintaining relationships with accounts by working with customers within assigned territory, defined by geographic area, industry, or product/service segment. Respond to client inquiries and offer guidance on appropriate products and services. Execute sales strategy, pull reports and key information. Provide insight to customers, identify and close upsell opportunities. Demonstrate expertise of retention and sales techniques and company product/service offerings.

Qualifications:
• Excellent planning and solutions selling experience.
• Ability to conduct in-depth sales presentations over the phone or other interactive technology channels, including product demonstrations that highlight key benefits, return on investment and the value of our solution and services.
• Proven persuasion and negotiation skills.
• Experience in the automotive space or digital marketplace is ideal.
• Excellent communication, presentation and customer relationship building skills.

Requirements:
• Proven ability to identify and close sales opportunities.
• 1-3 years of relevant sales experience.
• Bachelor’s degree or equivalent experience
• Demonstrated consistent quota attainment track record with a continuous desire to win.
• Overall experience selling advertising or complex SaaS/software solutions to business leaders.
Benefits & Perks*:
• 18 days of paid time off, plus select paid holidays
• Employee Stock Purchase Program
• Paid Volunteer Day & Floating Holiday
• Robust Health Insurance Options: BCBS, Delta Dental, EyeMed
• 401k plan with company match
• Parental Leave
• Life & Disability Insurance
• Tuition Reimbursement
• Free DashPash (through DoorDash)
• Employee Assistance Program (EAP)
• Not a complete, detailed list. Benefits have terms and requirements before employees are eligible.

#LI-KO1

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
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via Startupers posted_at: 15 days agoschedule_type: Full-time
ABOUT US:Dealer Inspire (DI) is a leading disruptor in the automotive industry through our innovative culture, legendary service, and kick-ass website, technology, and marketing solutions. Our mission is to future-proof local dealerships by building the essential, mobile-first platform that makes automotive retail faster, easier, and smarter for both shoppers and dealers. Headquartered in Naperville, IL, our team of nearly 600 work friends are spread ABOUT US:Dealer Inspire (DI) is a leading disruptor in the automotive industry through our innovative culture, legendary service, and kick-ass website, technology, and marketing solutions. Our mission is to future-proof local dealerships by building the essential, mobile-first platform that makes automotive retail faster, easier, and smarter for both shoppers and dealers. Headquartered in Naperville, IL, our team of nearly 600 work friends are spread across the United States and Canada, pushing the boundaries and getting **** done every day, together.DI offers an inclusive environment that celebrates collaboration and thinking differently to solve the challenges our clients face. Our shared success continues to lead to rapid growth and positive change, which opens up opportunities to advance your career to the next level by working with passionate, creative people across skill sets. If you want to be challenged, learn every day, and work as a team with some of the best in the... industry, we want to meet you. Apply today!Dealer Inspire is a CARS brand. CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater, FUEL, CreditIQ and Accu-Trade. Want to learn more? Check us out here ! About the Role:We are seeking an Production Data Intern who will work closely with the Director of Production and other production leaders, assisting in projects and analysis focused on supporting the production team.Responsibilities Include:Assist in data audits using salesforce dataExport, review, compare and analyze dataGather and provide data summariesUpdate data within production records for various departments within salesforceResearch system efficienciesWeekly reporting as needed for the production departmentABOUT YOU:Ability to thrive in a fast-paced environment, pivot quickly as neededOrganized and detail oriented with a solution focused approachProficiency in salesforce, reporting or excelProven ability analyzing data and creating metricsPreferred:Working towards a Bachelor’s degree in business, management, communications or related majorABOUT THE PROGRAM:CARS is hosting an 8-week internship program designed to help college students learn professional skills through a combination of mentorship, on the job training, in-person skills training/development days, and team projects. The internship will begin in early June and run through the end of July.We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Show more details...
via Startup Jobs posted_at: 20 days agoschedule_type: Internship
ABOUT US:Dealer Inspire (DI) is a leading disruptor in the automotive industry through our innovative culture, legendary service, and kick-ass website, technology, and marketing solutions. Our mission is to future-proof local dealerships by building the essential, mobile-first platform that makes automotive retail faster, easier, and smarter for both shoppers and dealers. Headquartered in... Naperville, IL, our team of nearly 600 work friends are ABOUT US:Dealer Inspire (DI) is a leading disruptor in the automotive industry through our innovative culture, legendary service, and kick-ass website, technology, and marketing solutions. Our mission is to future-proof local dealerships by building the essential, mobile-first platform that makes automotive retail faster, easier, and smarter for both shoppers and dealers. Headquartered in... Naperville, IL, our team of nearly 600 work friends are spread across the United States and Canada, pushing the boundaries and getting **** done every day, together.

DI offers an inclusive environment that celebrates collaboration and thinking differently to solve the challenges our clients face. Our shared success continues to lead to rapid growth and positive change, which opens up opportunities to advance your career to the next level by working with passionate, creative people across skill sets. If you want to be challenged, learn every day, and work as a team with some of the best in the industry, we want to meet you. Apply today!

Dealer Inspire is a CARS brand. CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater, FUEL, CreditIQ and Accu-Trade. Want to learn more? Check us out here!
About the Role:The Performance Management Intern will support the day to day operations of the Dealer Inspire Performance Management (PFM) team This individual should have a focus on attention to detail, organization, and communication both internally and externally. This role will work closely with Supervisors, Directors and Performance Managers on the execution of tasks varying in scope and focus to streamline projects and ensure the continuous delivery of kick-ass customer experience. This intern will spend time in all PFM departments to understand the full scope of the different teams duties.

A successful Performance Management Intern requires good communication and analytical skills, willingness to learn and the ability to work well in a fast-paced environment.

Duties & Responsibilities:

• Build trusting relationships with Performance Management team through efficient and accurate performance of duties as outlined
• Website Audits and updates - QC content and updates, ensure consistency across sites, confirm break/fix resolutions

• Manage and qualify a queue of incoming tasks
• Collaborate with internal stakeholders if there is missing or incomplete information to ensure timely and accurate execution of requests
• Collaborate with various internal departments to complete assigned activities
• Partner with management to identify efficiency and process improvements
• Participate in small and large projects
• Maintain accurate information in internal systems and tools ensuring all systems and tools provide a track record and transparent view of team activity.
• Follow up on tickets and tasks to make sure teams can complete their tasks in a timely manner.
• Represent a positive brand of DI during internal meetings.
• Other tasks as assigned

Required Skills

• Highly organized, punctual, and detail-oriented
• Fast learner & interested in new technologies
• Solid customer service and relationship building skills

ABOUT THE PROGRAM:

CARS is hosting an 8-week internship program designed to help college students learn professional skills through a combination of mentorship, on the job training, in-person skills training/development days, and team projects. The internship will begin in early June and run through the end of July.

#LI-DNI

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
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via The Muse schedule_type: Internship
ABOUT US: At Cars.com, we help shoppers meet their perfect car match, and people find their perfect career match. As one of the top places to work in Chicago, according to The Chicago Tribune, Built-In Chicago and others, we pride ourselves on a culture of growth and innovation... Cars.com has revolutionized the automotive industry for both shoppers and sellers through technology and solutions for buyers and sellers alike. We never shy away from ABOUT US:

At Cars.com, we help shoppers meet their perfect car match, and people find their perfect career match. As one of the top places to work in Chicago, according to The Chicago Tribune, Built-In Chicago and others, we pride ourselves on a culture of growth and innovation...

Cars.com has revolutionized the automotive industry for both shoppers and sellers through technology and solutions for buyers and sellers alike. We never shy away from a challenge, move fast, collaborate across functions to approach problems from every angle. We’ve built a culture that’s second-to-none and share core values that keep everyone working full-speed at the same goals with the same open, outcome-driven and bold attitudes.

Cars.com is a CARS brand. CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater, FUEL, CreditIQ & Accu-Trade. Learn more here!

About the Role:

We are seeking an Production Data Intern who will work closely with the Director of Production and other production leaders, assisting in projects and analysis focused on supporting the production team.

Responsibilities Include:
• Assist in data audits using salesforce data
• Export, review, compare and analyze data
• Gather and provide data summaries
• Update data within production records for various departments within salesforce
• Research system efficiencies
• Weekly reporting as needed for the production department
ABOUT YOU:
• Ability to thrive in a fast-paced environment, pivot quickly as needed
• Organized and detail oriented with a solution focused approach
• Proficiency in salesforce, reporting or excel
• Proven ability analyzing data and creating metrics
Preferred:
• Working towards a Bachelor’s degree in business, management, communications or related major

ABOUT THE PROGRAM:

CARS is hosting an 8-week internship program designed to help college students learn professional skills through a combination of mentorship, on the job training, in-person skills training/development days, and team projects. The internship will begin in early June and run through the end of July.

#LI-DNI

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
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via Your Basin Jobs posted_at: 25 days agoschedule_type: Full-time
ABOUT US: At we help shoppers meet their perfect car match, and people find their perfect career match. As one of the top places to work in Chicago, according to The Chicago Tribune, Built-In Chicago and others, we pride ourselves on a culture of growth and innovation... has revolutionized the automotive industry for both shoppers and sellers through technology and solutions for buyers and sellers alike. We never shy away from a challenge, move ABOUT US:

At we help shoppers meet their perfect car match, and people find their perfect career match. As one of the top places to work in Chicago, according to The Chicago Tribune, Built-In Chicago and others, we pride ourselves on a culture of growth and innovation...

has revolutionized the automotive industry for both shoppers and sellers through technology and solutions for buyers and sellers alike. We never shy away from a challenge, move fast, collaborate across functions to approach problems from every angle. We've built a culture that's second-to-none and share core values that keep everyone working full-speed at the same goals with the same open, outcome-driven and bold attitudes.

is a CARS brand. CARS includes the following brands: Dealer Inspire, DealerRater, FUEL, CreditIQ & Accu-Trade. Learn more here !

About the Role:

The SEO Copywriter is an individual contributor role inside the SEO Department, responsible for creating unique content for SEO clients based on strategic goals identified by SEO Specialists. Copywriters work under the supervision of the Copy Supervisor, and in coordination with the SEO Specialists to fulfill client work month to month. Copywriters must be adept and proficient writers, who are able to quickly research and create search-optimized content that is useful to users and meets the length and time requirements of the department. Copywriters must be unafraid of tight deadlines and high workloads, writing and researching for between 7 and 12 pieces of content a day on average.

Copywriters manage a heavy client load of between 30 and 40 accounts, making time management and the ability to complete tasks accurately and efficiently critical to success in this role. While SEO copywriting experience isn't required for this role as training is provided, critical thinking, time management, and being calm under pressure are traits that lead to success.

Duties:
• Write a high volume of high-quality, organic search-optimized web content per month, adhering to strict quality guidelines within time requirements
• Manage client production schedules independently to meet tight internal deadlines
• Perform competitor and keyword research in order to write top-placing content
• Collaborate with SEO Specialists to create content that meets client goals
• Flawlessly edit content created by yourself and others
• Work within website platforms to publish content
• Follow and understand brand-specific compliance requirements
• Contribute actively to department and company goals
• Understand and implement SEO best practices in content production
Requirements (within 3 months of employment):
• Active interest in organic search, search engines, and digital marketing and drive to stay abreast of industry news and updates
• Driven by the desire to continuously gain knowledge and improve skills
• Ability to comfortably and successfully manage heavy client loads (30-40 clients, 7-9 pieces a day on average)
• Ability to complete all required tasks within outlined time requirements and by required due dates each month
• Willingness to work overtime as needed to complete client work on schedule
• Critical thinking and reasoning skills; the ability to take learned concepts and apply them appropriately to unique situations in order to arrive at the most logical plan of action
• Willingness to identify problems or issues and raise them to leadership, as well as present possible solutions
• Adaptability; willingness to accept and embrace changing processes, gray areas, and new ideas with ease and enthusiasm
• Fully functional in all areas of the Copywriter skills matrix
• Exceptional written and verbal communication
• Detail-oriented, especially as it relates to Quality Control and editing your own work
• Proficient with Google Docs/Google Sheets or Microsoft Word/Microsoft Excel
• Ability to perform and apply findings of competitor research using SEMRush and Google
• Demonstrated understanding of SEO fundamentals

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status
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via Ladders posted_at: 12 days agoschedule_type: Full-time
?ABOUT US: At Cars.com, we help shoppers meet their perfect car match, and people find their perfect career match. As one of the top places to work in Chicago, according to The Chicago Tribune, Built-In Chicago and others, we pride ourselves on a culture of growth and innovation. Cars.com has revolutionized the automotive industry for both shoppers and sellers through technology and solutions for... buyers and sellers alike. We never shy away from ?ABOUT US: At Cars.com, we help shoppers meet their perfect car match, and people find their perfect career match. As one of the top places to work in Chicago, according to The Chicago Tribune, Built-In Chicago and others, we pride ourselves on a culture of growth and innovation. Cars.com has revolutionized the automotive industry for both shoppers and sellers through technology and solutions for... buyers and sellers alike. We never shy away from a challenge, move fast, collaborate across functions to approach problems from every angle. We've built a culture that's second-to-none and share core values that keep everyone working full-speed at the same goals with the same open, outcome-driven and bold attitudes. Cars.com is a CARS brand. CARS includes the following brands: Cars.com, Dealer Inspire, DealerRater, FUEL, CreditIQ & Accu-Trade. Learn more here !About the Role : We are looking for a passionate, collaborative and forward-thinking Paid Media Specialist to join us as we grow and thrive in a dynamic and exciting industry. This role touches on all aspects of display/social marketing channels including Facebook ads, Google ads, Microsoft ads and more. The ideal candidate must possess a keen understanding of the online space with B2C experience and a background in social and display (hands on keyboard preferred.) The candidate has strong organizational and analytical skills with an inherent ability to find trends by analyzing large data sets. This role is part of the CARS Growth Marketing team and reports to the Manager of Performance Marketing. Responsibilities include: Implement and manage campaigns across display and paid social platforms, establish optimization plans based on performance of campaigns, provide measurement and performance insights. Collaborate on the development of media strategies and plans including creatives/messaging, flighting, budgeting and KPIs. Develop audience targeting and segmentation strategies to execute campaigns (including retargeting, custom audiences, suppression lists, lookalike audiences and more.) Analyze data and identify trends/insights in order to achieve maximum ROI in marketing campaigns. Provide creative solutions and optimize campaigns to meet KPI metrics including: CPM, CPC, CPA, CTR and more. Conduct A/B testing with various partners, ad formats, audiences, bid strategies, copy variations, images/multimedia, etc. Optimize campaign buys to ensure budgets are spent as effectively as possible each month. Compile data across partners and work in collaboration with the Analytics team to create weekly/monthly reports, including analysis for insights, optimizations and future strategy development. Monitor the latest trends in social media, including advertising formats, product updates, new channels and technologies in order to improve campaign performance and provide recommendations on how to best leverage new tools and services. This role requires someone who thrives on finding ways to constantly improve the programs by looking for new ways to enhance performance. Preferred Skills: Bachelor Degree in Business, Marketing, Advertising or related field. 1-2 years of paid social and display media experience in the B2C space. Proven experience managing campaigns in Facebook Ads Manager and Google Ads (bonus for experience with additional social/search platforms) including optimization, ad placement, budget management, pixel creation and advanced reporting. Social analytics and data analysis capabilities (i.e. Google Analytics, Facebook Analytics) and an understanding of tracking and conversion optimization. Experience working in a fast-paced environment along with a proven track record of driving results via conversion-driven media campaigns. Resourceful, curious, and motivated individual with an ability to work independently as well as in a collaborative team setting. #LI-Sy #LI-Remote We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status Show more details...