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Most recent job postings at Delta Dental
via The Muse
posted_at: 19 hours agoschedule_type: Full-time
The Senior Applications Analyst is responsible for applying past experience and industry standards in the planning, organizing and conducting of a Business Needs Assessment, most commonly referred to as Business Requirements, for the development of systems capabilities that are cost effective, creative, and that meet user's needs. This role may engage in the solutioning of complex challenges and... may recommend and implement system configurations
The Senior Applications Analyst is responsible for applying past experience and industry standards in the planning, organizing and conducting of a Business Needs Assessment, most commonly referred to as Business Requirements, for the development of systems capabilities that are cost effective, creative, and that meet user's needs. This role may engage in the solutioning of complex challenges and... may recommend and implement system configurations to accomplish complex project goals. The Senior Applications Analyst plays a durable role throughout the Development Lifecycle that includes gathering and documenting business requirements, creating use case scenarios, modeling business process, and participating in the overall planning that will ensure the system delivered meets the needs of the business.
Responsibilities:
• Works independently in assisting the business in building upon the project definition, description and vision document, which may include scope, risk, and identification of stakeholders with infrequent oversight
• Plans, coordinates, and creates written documentation that clearly describes the needs of the business, which may include Business Requirements, Business Use Cases, Process Models, Business Needs Analysis, or Conceptual Design Documents.
• Gathers requirements, researches and analyzes existing, and proposed solutions in the development, modification, or enhancement of programs or systems.
• Engages in dependency analysis, functional design, workflow analysis, use case analysis, data and process modeling, and has a clear understanding of the current and future business rules
• Participates in the Testing discipline by partnering with the Test Lead to support including Test Planning, incident research and analysis, Test strategy, QA and user acceptance testing functions, as needed
• Leverages a deep understanding of system behavior and data properties to assist Test Lead in determining efficient and effective approaches to testing broad and/or complex topics
• Works independently to prepare and plan all aspects of the Requirements discipline, including controlling or participating in estimating, feasibility analysis, meeting facilitation, management and executive reporting, change request management, issue tracking, process improvements, and project planning
• Provides support as needed throughout the project lifecycle, participating directly in issue resolution, break and hot fix support, and triage in the identification and resolution of all project incidents, documentation maintenance and traceability as related to the Requirements discipline
• Stays current with customer needs and strategies; utilizes formal and informal written communication methods to communicate updates and findings; and facilitates meetings and presentations to all types of diverse audiences
• Configures COTs application to fit business and operational needs
Qualifications:
Minimum Qualifications
• 4+ w/Bachelor's degree
Additional Experience
• • Experience in business analysis in a technical environment, supporting large teams of business, IT staff, and executive management • Experience with both process and data-driven structured analysis techniques
Knowledge, Skills, Abilities
• Excellent communication, influence, presentation, team and interpersonal skills. Able to present goals, project scope, and requirements to any level in the organization.
• Ability to conceptualize business problems and out of the box solutions
• Champion of change, process and best practices to both the business and technical team members
• Ability to train, lead and mentor others by lending subject matter expertise and knowledge
• Strong multi-tasking abilities with project management skills
• Strong data interpretation skills to form actionable suggestions to support business requirements
• Ability to understand stakeholder needs and demonstrates creative thinking to provide innovative solutions and recommend system and process enhancements.
• Strong decision-making skills and process management to ensure stakeholders understand all the conditions, environment, and measures in which the decision will be made.
• Ability to perform evaluation of historical trends to provide predictive insights
• Ability to offer solutions to resolve risks, conflicts, and assumptions.
• Ability to summarize requirements and connect requirements to business goals while anticipating impact on target as well as related systems.
• Strong research skills/ability to get an overview and dive into details independently.
• Moderate experience with agile methodologies (with Kanban boards or Sprints)
• Strong root cause analysis skills and ability to write and execute basic SQL queries and reports
• Deep level of understanding of multiple systems
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $74,000 - $170,900
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Hybrid Show more details...
Responsibilities:
• Works independently in assisting the business in building upon the project definition, description and vision document, which may include scope, risk, and identification of stakeholders with infrequent oversight
• Plans, coordinates, and creates written documentation that clearly describes the needs of the business, which may include Business Requirements, Business Use Cases, Process Models, Business Needs Analysis, or Conceptual Design Documents.
• Gathers requirements, researches and analyzes existing, and proposed solutions in the development, modification, or enhancement of programs or systems.
• Engages in dependency analysis, functional design, workflow analysis, use case analysis, data and process modeling, and has a clear understanding of the current and future business rules
• Participates in the Testing discipline by partnering with the Test Lead to support including Test Planning, incident research and analysis, Test strategy, QA and user acceptance testing functions, as needed
• Leverages a deep understanding of system behavior and data properties to assist Test Lead in determining efficient and effective approaches to testing broad and/or complex topics
• Works independently to prepare and plan all aspects of the Requirements discipline, including controlling or participating in estimating, feasibility analysis, meeting facilitation, management and executive reporting, change request management, issue tracking, process improvements, and project planning
• Provides support as needed throughout the project lifecycle, participating directly in issue resolution, break and hot fix support, and triage in the identification and resolution of all project incidents, documentation maintenance and traceability as related to the Requirements discipline
• Stays current with customer needs and strategies; utilizes formal and informal written communication methods to communicate updates and findings; and facilitates meetings and presentations to all types of diverse audiences
• Configures COTs application to fit business and operational needs
Qualifications:
Minimum Qualifications
• 4+ w/Bachelor's degree
Additional Experience
• • Experience in business analysis in a technical environment, supporting large teams of business, IT staff, and executive management • Experience with both process and data-driven structured analysis techniques
Knowledge, Skills, Abilities
• Excellent communication, influence, presentation, team and interpersonal skills. Able to present goals, project scope, and requirements to any level in the organization.
• Ability to conceptualize business problems and out of the box solutions
• Champion of change, process and best practices to both the business and technical team members
• Ability to train, lead and mentor others by lending subject matter expertise and knowledge
• Strong multi-tasking abilities with project management skills
• Strong data interpretation skills to form actionable suggestions to support business requirements
• Ability to understand stakeholder needs and demonstrates creative thinking to provide innovative solutions and recommend system and process enhancements.
• Strong decision-making skills and process management to ensure stakeholders understand all the conditions, environment, and measures in which the decision will be made.
• Ability to perform evaluation of historical trends to provide predictive insights
• Ability to offer solutions to resolve risks, conflicts, and assumptions.
• Ability to summarize requirements and connect requirements to business goals while anticipating impact on target as well as related systems.
• Strong research skills/ability to get an overview and dive into details independently.
• Moderate experience with agile methodologies (with Kanban boards or Sprints)
• Strong root cause analysis skills and ability to write and execute basic SQL queries and reports
• Deep level of understanding of multiple systems
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $74,000 - $170,900
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Hybrid Show more details...
via The Muse
posted_at: 19 hours agoschedule_type: Full-time
The Senior Software Engineer will help build the next generation of applications and services for Customer Identity Access Management. Along with writing effective code, the position will be responsible for designing, building, delivering and maintaining a highly scalable set of services. The incumbent will use industry best practices and work collaboratively with cross-functional team of product... managers, architects and engineers.
Responsibilities:
•
The Senior Software Engineer will help build the next generation of applications and services for Customer Identity Access Management. Along with writing effective code, the position will be responsible for designing, building, delivering and maintaining a highly scalable set of services. The incumbent will use industry best practices and work collaboratively with cross-functional team of product... managers, architects and engineers.
Responsibilities:
• Performs as a key contributor to the CIAM engineering team that builds and supports services and applications to provide registration and sign on capabilities to customers and clients
• Participates in architectural design, system analysis, and programming activities; this may often require independent research and study
• Develops high-quality and production-ready software by using best-practice data structures, algorithms, design patterns, and frameworks that are maintainable, scalable, responsive, and secure
• Writes highest quality code with utmost attention to scalability, security and performance and with an end-to-end mindset from conception to delivery and production support, owning specifications, quality, release deployments and monitoring of production health.
• Produces complete, simple, and readable technical documentation for everything developed and maintains a team culture of documenting everything
• Tests and ensures quality of all code that developed in line with principles of test-driven development and continuous delivery, utilizing test automation frameworks wherever possible
• Participates in code-reviews, provides technical guidance and mentors software engineers
• Collaborates closely with Engineering leadership, Product Managers and business units to define, prioritize, sequence and scope business and functional requirements and drive results
• Instruments infrastructure and application performance monitoring, capacity management, alerting, tools instrumentation and metrics (KPI) management
• Performs impact assessment of product (hardware, software) upgrades
Additional Experience
• Experience designing and developing highly scalable and secure Applications and Products
• BS in computer science or equivalent technical field or equivalent work experience
• MS is a plus
• Experience with developing and deploying applications and services on Azure or similar cloud platform
Knowledge, Skills, Abilities
• Anticipates problems, resistance or likely objections and takes action to resolve them
• Ability to guide, train and mentor associate engineers
• Highly skilled in developing quantitative cost/benefit analysis to measure improvements
• Proficient in organizational processes as well as capable of assessing and initiating change of such processes
• Demonstrates an in-depth knowledge and application of competency and can consult as well as lead others in its application
• Strong communication (written and verbal) and presentation skills
• Knowledge of agile development methodologies
• Ability to develop and maintain key vendor relationships with a focus on technology currency and best practices
• Life-long learner, process improver
• Experience designing and developing highly scalable services leveraging AKS, APIM and the like
• Experience with Root Cause Analysis to quickly address and fix system issues
• Ability to understand an existing business process and collaboratively develop a more efficient and automated workflow
• Experience with Okta Identity Access platform is a plus
Qualifications:
Knowledge, Skills, Abilities
• Ability to understand business plans and apply that information into the development of an IT business case
• Anticipates problems, resistance or likely objections and takes action to resolve them
• Ability to guide, train and mentor associate engineers
• Highly skilled in developing quantitative cost/benefit analysis to measure improvements
• Proficient in organizational processes as well as capable of assessing and initiating change of such processes
• Demonstrates an in-depth knowledge and application of competency and can consult as well as lead others in its application
• Strong communication (written and verbal) and presentation skills
• Knowledge of agile development methodologies
• Ability to develop and maintain key vendor relationships with a focus on technology currency and best practices
• Life-long learner, process improver
• Experience designing and developing highly scalable and secure Pega Applications, Healthcare and/or Customer Service capability experience is a plus
• Experience with developing and deploying Pega applications on Azure or similar cloud platform
• Experience integrating legacy systems with the Pega Platform
• Experience with Root Cause Analysis in the Pega ecosystem to quickly address and fix system issues
• Ability to integrate with external systems of record with the Pega Platform
• Ability to understand an existing business process and collaboratively develop a more efficient and automated workflow
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $92,000 - $196,500
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Hybrid Show more details...
Responsibilities:
• Performs as a key contributor to the CIAM engineering team that builds and supports services and applications to provide registration and sign on capabilities to customers and clients
• Participates in architectural design, system analysis, and programming activities; this may often require independent research and study
• Develops high-quality and production-ready software by using best-practice data structures, algorithms, design patterns, and frameworks that are maintainable, scalable, responsive, and secure
• Writes highest quality code with utmost attention to scalability, security and performance and with an end-to-end mindset from conception to delivery and production support, owning specifications, quality, release deployments and monitoring of production health.
• Produces complete, simple, and readable technical documentation for everything developed and maintains a team culture of documenting everything
• Tests and ensures quality of all code that developed in line with principles of test-driven development and continuous delivery, utilizing test automation frameworks wherever possible
• Participates in code-reviews, provides technical guidance and mentors software engineers
• Collaborates closely with Engineering leadership, Product Managers and business units to define, prioritize, sequence and scope business and functional requirements and drive results
• Instruments infrastructure and application performance monitoring, capacity management, alerting, tools instrumentation and metrics (KPI) management
• Performs impact assessment of product (hardware, software) upgrades
Additional Experience
• Experience designing and developing highly scalable and secure Applications and Products
• BS in computer science or equivalent technical field or equivalent work experience
• MS is a plus
• Experience with developing and deploying applications and services on Azure or similar cloud platform
Knowledge, Skills, Abilities
• Anticipates problems, resistance or likely objections and takes action to resolve them
• Ability to guide, train and mentor associate engineers
• Highly skilled in developing quantitative cost/benefit analysis to measure improvements
• Proficient in organizational processes as well as capable of assessing and initiating change of such processes
• Demonstrates an in-depth knowledge and application of competency and can consult as well as lead others in its application
• Strong communication (written and verbal) and presentation skills
• Knowledge of agile development methodologies
• Ability to develop and maintain key vendor relationships with a focus on technology currency and best practices
• Life-long learner, process improver
• Experience designing and developing highly scalable services leveraging AKS, APIM and the like
• Experience with Root Cause Analysis to quickly address and fix system issues
• Ability to understand an existing business process and collaboratively develop a more efficient and automated workflow
• Experience with Okta Identity Access platform is a plus
Qualifications:
Knowledge, Skills, Abilities
• Ability to understand business plans and apply that information into the development of an IT business case
• Anticipates problems, resistance or likely objections and takes action to resolve them
• Ability to guide, train and mentor associate engineers
• Highly skilled in developing quantitative cost/benefit analysis to measure improvements
• Proficient in organizational processes as well as capable of assessing and initiating change of such processes
• Demonstrates an in-depth knowledge and application of competency and can consult as well as lead others in its application
• Strong communication (written and verbal) and presentation skills
• Knowledge of agile development methodologies
• Ability to develop and maintain key vendor relationships with a focus on technology currency and best practices
• Life-long learner, process improver
• Experience designing and developing highly scalable and secure Pega Applications, Healthcare and/or Customer Service capability experience is a plus
• Experience with developing and deploying Pega applications on Azure or similar cloud platform
• Experience integrating legacy systems with the Pega Platform
• Experience with Root Cause Analysis in the Pega ecosystem to quickly address and fix system issues
• Ability to integrate with external systems of record with the Pega Platform
• Ability to understand an existing business process and collaboratively develop a more efficient and automated workflow
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $92,000 - $196,500
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Hybrid Show more details...
via The Muse
posted_at: 19 hours agoschedule_type: Full-timework_from_home: 1
The Compliance Remediation Consultant is responsible for leading and driving efforts across multiple business areas to ensure compliance with Medicare Advantage, Medicaid, brand, and state & federal legislative and regulatory requirements. This position will collaborate and coordinate with the Legal division, and other business teams, to effectively implement regulations, manage and correct... compliance deficiencies, and ensure regulatory audit readiness.
The Compliance Remediation Consultant is responsible for leading and driving efforts across multiple business areas to ensure compliance with Medicare Advantage, Medicaid, brand, and state & federal legislative and regulatory requirements. This position will collaborate and coordinate with the Legal division, and other business teams, to effectively implement regulations, manage and correct... compliance deficiencies, and ensure regulatory audit readiness. This role is accountable for coordinating and compiling regulatory audit responses on behalf of the business, and implementing corrective action plans to decrease the enterprise's overall compliance risk.
There are three positions available, all applicants to this posting will be considered for the three open positions.
Responsibilities:
• Serves as the point of contact for the Legal Division on regulatory audit information requests: liaisons between the business unit and Legal, gathers and validates audit deliverables (samples, data universe, and management responses), prepares the business for onsite audits via prep assessments, and ensures business process ownership and documentation.
• Effectively communicates and educates the business on the context and intent of compliance requirements to ensure readiness. Provides consultative guidance and thought partnership to the business on solutioning and operationalizing requirements.
• Leads the development of corrective action plans, including system and process controls, that fully remediate regulatory and legislative changes or audit deficiencies identified at an individual event level or globally across various enterprise activities.
• Tracks and manages the life cycle of a corrective action plan from root cause analysis to full implementation to ensure the plans are designed to meet state, federal, and other external standards, and/or address regulatory audit findings.
• Prioritizes and aggregates work efforts based on functional commonalities, emerging risk, and organizational impact (i.e., developing a corrective action plan that addresses multiple deficiencies from various regulators or auditors).
• Through compliance based key performance indicators (KPIs) and other reporting, drives accountability and provides real time visibility into the progress and effectiveness of the portfolio of activities.
• Continually identifies areas of opportunity and closes gaps by partnering with the Legal division and other business areas to build future state processes.
• Assists in creating and maintaining departmental policies, procedures, reporting and work tools.
Qualifications:
• 2+ w/Bachelor's degree -additional experience may be accepted in lieu of degree.
• • 2+ years in a healthcare/insurance compliance role. • Experience working for an organization that conducts business in multiple state jurisdictions. • Previous experience in the health insurance industry overseeing a process or system implementation within a large organization. • Previous experience working with senior leadership.
• Knowledge of health insurance industry and insurance terminology.
• Familiarity with state healthcare compliance requirements and other relevant healthcare operational issues.
• Ability to adapt to a changing environment and develop plans and ideas when faced with ambiguity.
• Proven organization and time management skills with the ability to multi-task while maintaining strict attention to detail.
• Strong continuous improvement and entrepreneurial mindset that enables one to drive toward outcomes in complex, ambiguous work.
• Excellent interpersonal, written, and verbal communication skills with the ability to articulate compliance requirements clearly and professionally to audiences at all levels.
• Ability to collaborate, mobilize others, and influence without authority by building trust and communicating effectively.
• Robust negotiation and relationship building skills.
• Ability to convey complex issues succinctly and understand when to communicate upward.
• Understanding of, and ability to utilize Project Management best practices.
• Knowledge of Microsoft Office programs, i.e., Word, Excel, Outlook, Power Point, Visio, etc.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $116,900 - $55,000
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Remote Show more details...
There are three positions available, all applicants to this posting will be considered for the three open positions.
Responsibilities:
• Serves as the point of contact for the Legal Division on regulatory audit information requests: liaisons between the business unit and Legal, gathers and validates audit deliverables (samples, data universe, and management responses), prepares the business for onsite audits via prep assessments, and ensures business process ownership and documentation.
• Effectively communicates and educates the business on the context and intent of compliance requirements to ensure readiness. Provides consultative guidance and thought partnership to the business on solutioning and operationalizing requirements.
• Leads the development of corrective action plans, including system and process controls, that fully remediate regulatory and legislative changes or audit deficiencies identified at an individual event level or globally across various enterprise activities.
• Tracks and manages the life cycle of a corrective action plan from root cause analysis to full implementation to ensure the plans are designed to meet state, federal, and other external standards, and/or address regulatory audit findings.
• Prioritizes and aggregates work efforts based on functional commonalities, emerging risk, and organizational impact (i.e., developing a corrective action plan that addresses multiple deficiencies from various regulators or auditors).
• Through compliance based key performance indicators (KPIs) and other reporting, drives accountability and provides real time visibility into the progress and effectiveness of the portfolio of activities.
• Continually identifies areas of opportunity and closes gaps by partnering with the Legal division and other business areas to build future state processes.
• Assists in creating and maintaining departmental policies, procedures, reporting and work tools.
Qualifications:
• 2+ w/Bachelor's degree -additional experience may be accepted in lieu of degree.
• • 2+ years in a healthcare/insurance compliance role. • Experience working for an organization that conducts business in multiple state jurisdictions. • Previous experience in the health insurance industry overseeing a process or system implementation within a large organization. • Previous experience working with senior leadership.
• Knowledge of health insurance industry and insurance terminology.
• Familiarity with state healthcare compliance requirements and other relevant healthcare operational issues.
• Ability to adapt to a changing environment and develop plans and ideas when faced with ambiguity.
• Proven organization and time management skills with the ability to multi-task while maintaining strict attention to detail.
• Strong continuous improvement and entrepreneurial mindset that enables one to drive toward outcomes in complex, ambiguous work.
• Excellent interpersonal, written, and verbal communication skills with the ability to articulate compliance requirements clearly and professionally to audiences at all levels.
• Ability to collaborate, mobilize others, and influence without authority by building trust and communicating effectively.
• Robust negotiation and relationship building skills.
• Ability to convey complex issues succinctly and understand when to communicate upward.
• Understanding of, and ability to utilize Project Management best practices.
• Knowledge of Microsoft Office programs, i.e., Word, Excel, Outlook, Power Point, Visio, etc.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $116,900 - $55,000
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Remote Show more details...
via The Muse
posted_at: 19 hours agoschedule_type: Full-timework_from_home: 1
The Proposal Professional leads the preparation of winning proposals through the opportunity life cycle. This position coordinates and monitors all phases of the proposal project from pre-proposal preparation to development, in collaboration with internal stakeholders, including coordinating diverse groups of proposal stakeholders, managing proposal schedules/deadlines, and developing... high-quality proposal deliverables (response questionnaires,
The Proposal Professional leads the preparation of winning proposals through the opportunity life cycle. This position coordinates and monitors all phases of the proposal project from pre-proposal preparation to development, in collaboration with internal stakeholders, including coordinating diverse groups of proposal stakeholders, managing proposal schedules/deadlines, and developing... high-quality proposal deliverables (response questionnaires, annotated outlines, compliance matrices, proposal management plans, and some content creation). The role also analyzes and develops responses to the organization's requests for proposals (RFPs) for both renewing and new business opportunities. This includes authoring compelling proposals by effectively articulating the Delta Dental value story and weaving in win themes throughout the response while being clear, concise, and compliant.
Responsibilities:
• Leads the proposal project and manages the successful development of a high-impact proposal, focused on customer needs through effective collaboration across teams.
• Collaborates with sales and other stakeholders to create compliant, competitive, persuasive, and compelling proposals.
• Creates the proposal management plan and monitors all phases of the proposal project from pre-proposal preparation to development to ensure timely delivery.
• Analyzes the RFP/bid requirements to ensure both compliance and responsiveness to the customer's needs.
• Writes original content and works with stakeholders to determine key messages (e.g., value proposition, win themes and other key differentiators).
• Coordinates reviews, provide comments, facilitate discussion among stakeholders to resolve information discrepancies, and secure final approval of proposal documents.
• Engages in non-proposal writing projects as requested.
Qualifications:
• 2 or more years' experience with a bachelor's degree or equivalent combination of education and experience.
• Healthcare proposal experience preferred.
• Trained and experienced with the Shipley proposal management process. A minimum of 2 years' of professional experience managing or writing proposals and supporting captures and/or in business development.
• Ability to effectively communicate with others of all levels in the organization in a collaborative environment and to contribute to decisions.
• Strong time management skills and experience with simultaneously managing multiple proposals of all sizes from proposal planning to delivery.
• Demonstrated experience managing overlapping projects with multiple stakeholders under tight deadlines.
• Ability to collaborate and work successfully in fast-paced environment, deadline-driven atmosphere.
• Outstanding attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint), customer relationship management (CRM) tools such as Salesforce and/or Pega and proposal platforms such as Qvidian.
• Technologically savvy with collaboration tools such as SharePoint and Teams.
• Background in marketing and communications is a plus!
• APMP (Association of Proposal Management Professionals) Foundation Certification a plus!
Base Pay Information
The national base pay range at the end is a good faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications, and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. The range for this position based on geographical location is $52,000 - $104,300.
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please note, Delta Dental will not sponsor applicants for work visas for this position.
#LI-Remote Show more details...
Responsibilities:
• Leads the proposal project and manages the successful development of a high-impact proposal, focused on customer needs through effective collaboration across teams.
• Collaborates with sales and other stakeholders to create compliant, competitive, persuasive, and compelling proposals.
• Creates the proposal management plan and monitors all phases of the proposal project from pre-proposal preparation to development to ensure timely delivery.
• Analyzes the RFP/bid requirements to ensure both compliance and responsiveness to the customer's needs.
• Writes original content and works with stakeholders to determine key messages (e.g., value proposition, win themes and other key differentiators).
• Coordinates reviews, provide comments, facilitate discussion among stakeholders to resolve information discrepancies, and secure final approval of proposal documents.
• Engages in non-proposal writing projects as requested.
Qualifications:
• 2 or more years' experience with a bachelor's degree or equivalent combination of education and experience.
• Healthcare proposal experience preferred.
• Trained and experienced with the Shipley proposal management process. A minimum of 2 years' of professional experience managing or writing proposals and supporting captures and/or in business development.
• Ability to effectively communicate with others of all levels in the organization in a collaborative environment and to contribute to decisions.
• Strong time management skills and experience with simultaneously managing multiple proposals of all sizes from proposal planning to delivery.
• Demonstrated experience managing overlapping projects with multiple stakeholders under tight deadlines.
• Ability to collaborate and work successfully in fast-paced environment, deadline-driven atmosphere.
• Outstanding attention to detail.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint), customer relationship management (CRM) tools such as Salesforce and/or Pega and proposal platforms such as Qvidian.
• Technologically savvy with collaboration tools such as SharePoint and Teams.
• Background in marketing and communications is a plus!
• APMP (Association of Proposal Management Professionals) Foundation Certification a plus!
Base Pay Information
The national base pay range at the end is a good faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications, and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. The range for this position based on geographical location is $52,000 - $104,300.
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please note, Delta Dental will not sponsor applicants for work visas for this position.
#LI-Remote Show more details...
via The Muse
posted_at: 3 days agoschedule_type: Full-time
We're seeking a skilled Quality Analyst to join our Claims system testing team. This role involves collaborating closely with both business and technical team members to guarantee the usability and functionality of our products, services, and systems. As a Quality Analyst, you will be responsible for analyzing requirements and issues, thereby driving test case development. Your primary focus will... be executing and documenting all testing activities
We're seeking a skilled Quality Analyst to join our Claims system testing team. This role involves collaborating closely with both business and technical team members to guarantee the usability and functionality of our products, services, and systems. As a Quality Analyst, you will be responsible for analyzing requirements and issues, thereby driving test case development. Your primary focus will... be executing and documenting all testing activities and results, spanning across new development, enhancements, and issue resolution, while ensuring that the product aligns with the specified requirements.
Responsibilities:
• Reviews requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Creates detailed, comprehensive and well-structured test plans and test cases
• Estimates, prioritizes, plans and coordinates testing activities
• Executes test cases and / or automation scripts. Identifies and documents defects thoroughly.
• Identifies and documents defects thoroughly
• Performs thorough regression testing
• Applies test standards and testing processes (i.e. SDLC, Agile)
• Investigates and documents the causes of routine defects
• Tracks quality assurance metrics like defect totals, type and frequency and create test summary reports
• Creates and maintains automation scripts (Pytest)
• Applies test standards and testing processes (i.e. SDLC, Agile)
• Collaborates with internal teams (i.e. developers, product managers, administrators) to understand and solidify requirements
• Investigates the causes of routine defects and implements new processes and/or solutions (i.e. software upgrade)
• Installs, configures and maintains testing programs
• Analyzes quality assurance metrics and creates test summary reports
• Assists in planning, coordinating, and executing engineering projects
• Supports and collaborates with other Engineers through evaluation, design analysis, and development phases
• Maintains knowledge, ensures competency and compliance with policies and procedures, in order to be the technical expert while collaborating with cross-functional teams
• This list is not all-inclusive and you are expected to perform other duties as requested or assigned
Qualifications:
• 3+ years professional experience in software quality assurance
• 1+ years of experience in software automation testing (functional and/or performance) with advanced scripting expertise
• Proficient with Python
• Experience with Pytest framework and Selenium WebDriver is highly preferred
• Knowledge of QA principles, concepts, systems, industry practices, and standards.
• Experience with Manual testing and identifying opportunities to automate.
• Experience working in Agile teams.
• Strong analytical and problem solving skills.
• Knowledge and understanding of software development life cycle (SDLC).
• Ability to work independently with minimal supervision
• Excellent communication skills both written and verbal.
• Strong time management and organizational skills.
• Preferred: Experience in Healthcare, Insurance, and claims testing
• Strongly Preferred: Experience in MetaVance claims adjudication system
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $59,000 - $130,900
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Hybrid Show more details...
Responsibilities:
• Reviews requirements, specifications and technical design documents to provide timely and meaningful feedback.
• Creates detailed, comprehensive and well-structured test plans and test cases
• Estimates, prioritizes, plans and coordinates testing activities
• Executes test cases and / or automation scripts. Identifies and documents defects thoroughly.
• Identifies and documents defects thoroughly
• Performs thorough regression testing
• Applies test standards and testing processes (i.e. SDLC, Agile)
• Investigates and documents the causes of routine defects
• Tracks quality assurance metrics like defect totals, type and frequency and create test summary reports
• Creates and maintains automation scripts (Pytest)
• Applies test standards and testing processes (i.e. SDLC, Agile)
• Collaborates with internal teams (i.e. developers, product managers, administrators) to understand and solidify requirements
• Investigates the causes of routine defects and implements new processes and/or solutions (i.e. software upgrade)
• Installs, configures and maintains testing programs
• Analyzes quality assurance metrics and creates test summary reports
• Assists in planning, coordinating, and executing engineering projects
• Supports and collaborates with other Engineers through evaluation, design analysis, and development phases
• Maintains knowledge, ensures competency and compliance with policies and procedures, in order to be the technical expert while collaborating with cross-functional teams
• This list is not all-inclusive and you are expected to perform other duties as requested or assigned
Qualifications:
• 3+ years professional experience in software quality assurance
• 1+ years of experience in software automation testing (functional and/or performance) with advanced scripting expertise
• Proficient with Python
• Experience with Pytest framework and Selenium WebDriver is highly preferred
• Knowledge of QA principles, concepts, systems, industry practices, and standards.
• Experience with Manual testing and identifying opportunities to automate.
• Experience working in Agile teams.
• Strong analytical and problem solving skills.
• Knowledge and understanding of software development life cycle (SDLC).
• Ability to work independently with minimal supervision
• Excellent communication skills both written and verbal.
• Strong time management and organizational skills.
• Preferred: Experience in Healthcare, Insurance, and claims testing
• Strongly Preferred: Experience in MetaVance claims adjudication system
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $59,000 - $130,900
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Hybrid Show more details...
via The Muse
posted_at: 7 days agoschedule_type: Full-time
This position is responsible for reviewing more complex dental, vision and/or other various assigned claim types for accuracy and compliance with group and Delta processing guidelines. The Claims Examiner will also process claims, achieving the minimum acceptable number of claims per day at or above the current acceptable accuracy/quality rates.
Responsibilities...
• Performs first- and second-level claim review and inputs corrections to enable
This position is responsible for reviewing more complex dental, vision and/or other various assigned claim types for accuracy and compliance with group and Delta processing guidelines. The Claims Examiner will also process claims, achieving the minimum acceptable number of claims per day at or above the current acceptable accuracy/quality rates.
Responsibilities...
• Performs first- and second-level claim review and inputs corrections to enable system adjudication of claims.
• Adjudicates claims in accordance with company and/or regulatory guidelines.
• Collaborates with appropriate department(s) based on company and/or regulatory guidelines to enable accurate claim adjudication.
• Refer escalated claims or process issues to management as appropriate.
Qualifications:
• 3+ years of experience w/High School
• 2+ years' experience in a similar role; Associate degree preferred. Required to successfully complete level 1 and level 2 training and examinations.
• Analytical, problem solving and reasoning skills; detail orientation.
• Good organizational/time management skills and multi-tasking abilities.
• Ability to work under pressure and meet deadlines.
• Ability to follow verbal and written instructions.
• Ability to effectively communicate problems/questions/explanations.
• Knowledge of Delta Dental systems/organization and knowledge of health care industry issues preferred.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $35,360 - $66,500
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Hybrid Show more details...
Responsibilities...
• Performs first- and second-level claim review and inputs corrections to enable system adjudication of claims.
• Adjudicates claims in accordance with company and/or regulatory guidelines.
• Collaborates with appropriate department(s) based on company and/or regulatory guidelines to enable accurate claim adjudication.
• Refer escalated claims or process issues to management as appropriate.
Qualifications:
• 3+ years of experience w/High School
• 2+ years' experience in a similar role; Associate degree preferred. Required to successfully complete level 1 and level 2 training and examinations.
• Analytical, problem solving and reasoning skills; detail orientation.
• Good organizational/time management skills and multi-tasking abilities.
• Ability to work under pressure and meet deadlines.
• Ability to follow verbal and written instructions.
• Ability to effectively communicate problems/questions/explanations.
• Knowledge of Delta Dental systems/organization and knowledge of health care industry issues preferred.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $35,360 - $66,500
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Hybrid Show more details...
via Glassdoor
posted_at: 2 days agoschedule_type: Full-time
JOB DESCRIPTION
This job is responsible for performing basic underwriting functions under approved guidelines for small to mid-size businesses. The responsibilities of this position include learning underwriting concepts and the business of Delta Dental to make sound risk and financial decisions on Delta's commercial book of business...
RESPONSIBILITIES
• Performs comprehensive client-specific experience analysis to provide appropriate rates based
JOB DESCRIPTION
This job is responsible for performing basic underwriting functions under approved guidelines for small to mid-size businesses. The responsibilities of this position include learning underwriting concepts and the business of Delta Dental to make sound risk and financial decisions on Delta's commercial book of business...
RESPONSIBILITIES
• Performs comprehensive client-specific experience analysis to provide appropriate rates based on risk assessment and evaluation of smaller or less complex cases.
• Works with fellow underwriting team members through underwriting peer review process.
• Advises and provides guidance to sales and other internal customers on the underwriting rationale.
QUALIFICATIONS
• 0+ w/Bachelor's degree
• Candidates with proven related experience may be considered for this position. One year or more of experience in underwriting or a related field
• Intermediate communication skills, written and verbal
• Intermediate mathematics knowledge
• Candidate/ employee must be detail-oriented with analytical and problem solving skills
• Knowledge of Current Dental Terminology ("CDT") codes and dental nomenclature is preferred.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $46,359 - $93,100
ADDITIONAL INFORMATION
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please note, Delta Dental will not sponsor applicants for work visas for this position.
#LI-Hybrid
ABOUT THE TEAM
At Delta Dental, our success is only as strong as the people who execute it! We take enormous pride in being the nation's most recognized and widely-used provider of dental insurance - and we've come this far by living our core values of innovation, excellence, service and trust. Our vision is to motivate and empower every employee so that we're all inspired to take exceptional care of our customers, providers and ourselves. We believe in integrity, accountability, collaboration, and giving every employee equitable opportunity for their voice to be heard and development to be fostered.
If you're excited about the prospect of transforming the future of health care and growing in your career, join our smile revolution!
To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.
• Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York Show more details...
This job is responsible for performing basic underwriting functions under approved guidelines for small to mid-size businesses. The responsibilities of this position include learning underwriting concepts and the business of Delta Dental to make sound risk and financial decisions on Delta's commercial book of business...
RESPONSIBILITIES
• Performs comprehensive client-specific experience analysis to provide appropriate rates based on risk assessment and evaluation of smaller or less complex cases.
• Works with fellow underwriting team members through underwriting peer review process.
• Advises and provides guidance to sales and other internal customers on the underwriting rationale.
QUALIFICATIONS
• 0+ w/Bachelor's degree
• Candidates with proven related experience may be considered for this position. One year or more of experience in underwriting or a related field
• Intermediate communication skills, written and verbal
• Intermediate mathematics knowledge
• Candidate/ employee must be detail-oriented with analytical and problem solving skills
• Knowledge of Current Dental Terminology ("CDT") codes and dental nomenclature is preferred.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $46,359 - $93,100
ADDITIONAL INFORMATION
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please note, Delta Dental will not sponsor applicants for work visas for this position.
#LI-Hybrid
ABOUT THE TEAM
At Delta Dental, our success is only as strong as the people who execute it! We take enormous pride in being the nation's most recognized and widely-used provider of dental insurance - and we've come this far by living our core values of innovation, excellence, service and trust. Our vision is to motivate and empower every employee so that we're all inspired to take exceptional care of our customers, providers and ourselves. We believe in integrity, accountability, collaboration, and giving every employee equitable opportunity for their voice to be heard and development to be fostered.
If you're excited about the prospect of transforming the future of health care and growing in your career, join our smile revolution!
To see some of the smiling faces behind Delta Dental and to learn more about what our values and culture look like in action, connect with us on social media: Delta Dental Ins. on Facebook and Instagram, #LifeatDDins on Facebook and Instagram, Delta Dental Ins. on Twitter and Delta Dental Ins. on LinkedIn.
We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation's largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country.
Delta Dental is an equal opportunity employer. We are committed to building and maintaining a diverse and inclusive workplace for all employees. Applicants will not be discriminated against because of race, color, religion, creed, national origin, ancestry, citizenship status, sex (including pregnancy), sexual orientation, gender or identity expression, age, disability, marital status, medical status, veteran status or any other status protected under federal, state, or local law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Unfortunately, our Delta Dental Enterprise is unable to hire individuals residing in Alaska, North Dakota, Nebraska, Hawaii, Oklahoma, Vermont, Maine, West Virginia, New Hampshire, Wyoming, Puerto Rico or other US Territories at this time.
Proof of eligibility to work in the United States must be provided if selected for hire.
• Delta Dental includes: Delta Dental of California, Delta Dental Insurance Company, Delta Dental of Pennsylvania, and Delta Dental of New York Show more details...
via The Muse
posted_at: 7 days agoschedule_type: Internship
The Underwriter Intern is an introductory level underwriter, usually a college student or recent graduate, with limited prior professional experience, and is anticipated to require ongoing supervision. This job is responsible for performing basic underwriting functions under approved guidelines for routine / less complicated cases. The responsibilities of this job include learning and applying... underwriting concepts and the business of Delta Dental
The Underwriter Intern is an introductory level underwriter, usually a college student or recent graduate, with limited prior professional experience, and is anticipated to require ongoing supervision. This job is responsible for performing basic underwriting functions under approved guidelines for routine / less complicated cases. The responsibilities of this job include learning and applying... underwriting concepts and the business of Delta Dental to make sound risk and financial decisions regarding Delta's commercial book of business.
Responsibilities:
• Performs comprehensive client-specific experience analysis to provide appropriate rates based on risk assessment and evaluation of smaller or less complex cases.
• Works with fellow underwriting team members through underwriting peer review process.
• Advises and provides guidance to sales and other internal customers on the underwriting rationale.
Qualifications:
• 0+ w/Bachelor's degree
• Candidates with proven related experience may be considered for this position. Candidate should be enrolled in Mathematics, Finance, Accounting or similar course of study.
• Intermediate communication skills, written and verbal, are required.
• Intermediate mathematics knowledge is required.
• Candidate must be detail-oriented with analytical and problem solving skills.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $46,359 - $93,100
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please note, Delta Dental will not sponsor applicants for work visas for this position.
#LI-Hybrid Show more details...
Responsibilities:
• Performs comprehensive client-specific experience analysis to provide appropriate rates based on risk assessment and evaluation of smaller or less complex cases.
• Works with fellow underwriting team members through underwriting peer review process.
• Advises and provides guidance to sales and other internal customers on the underwriting rationale.
Qualifications:
• 0+ w/Bachelor's degree
• Candidates with proven related experience may be considered for this position. Candidate should be enrolled in Mathematics, Finance, Accounting or similar course of study.
• Intermediate communication skills, written and verbal, are required.
• Intermediate mathematics knowledge is required.
• Candidate must be detail-oriented with analytical and problem solving skills.
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $46,359 - $93,100
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Please note, Delta Dental will not sponsor applicants for work visas for this position.
#LI-Hybrid Show more details...
via The Muse
posted_at: 16 days agoschedule_type: Full-timework_from_home: 1
The Oracle HCM Cloud Senior Software Engineer provides expertise in the Implementation and development of technical components with in Oracle HCM Cloud modules. Experience in product personalization, data integration, data conversion and reports development is required.
Expert Software Engineer in this role is well versed and should have expertise in Oracle HCM Cloud advanced tools such as OIC... OCI, HCM Extracts, HDL, PBL, BI Publisher, Application
The Oracle HCM Cloud Senior Software Engineer provides expertise in the Implementation and development of technical components with in Oracle HCM Cloud modules. Experience in product personalization, data integration, data conversion and reports development is required.
Expert Software Engineer in this role is well versed and should have expertise in Oracle HCM Cloud advanced tools such as OIC... OCI, HCM Extracts, HDL, PBL, BI Publisher, Application Security, Fast Formula, Page Composer, Page Configurator, REST APIs, SOAP, Webservices.
Responsibilities include technology assistance and coordination with Business teams, ensuring that all technical activities are aligned with the Business goals and timelines.
Experts at this level are expected to lead projects from inception to Go Live independently with minimum support from the leadership team and also should act as a Architect / Solution Designing expert on Technical objects needed.
The incumbent will use industry best practices and work collaboratively with cross-functional team of product managers, UX designers, architects, principal engineers, software engineers, test automation team and DevOPS engineers.
Responsibilities:
• Work closely with the Application Analysts and HR Business teams to gather requirements for reports, interfaces, extensions, integrations
• Develop functional and technical design and documentation for Oracle Applications dependent data conversions, interfaces, custom reporting, and custom applications including use of documented revision control.
• Participate in the design, development and maintenance of Conversions, Modifications/Customizations and Interfaces to/from Oracle's Suite of Business Applications.
• Open, manage, and resolve Oracle Service Requests with Oracle Support.
• Drive the resolution & troubleshooting of issues during development and postproduction support.
• Design, Document and Perform Unit Testing to validate product functionality.
• Performs as a key contributor to an engineering team that builds and supports exceptional products that provide innovative solutions to challenging business use cases, existing system and operational problems
• Participates in architectural design, system analysis, and programming activities on application software; this may often require independent research and study
• Develops high-quality and production-ready software by using best-practice data structures, algorithms, design patterns, and frameworks that are maintainable, scalable, responsive, and secure
• Writes highest quality code with utmost attention to scalability, security and performance and with an end-to-end mindset from conception to delivery and production support, owning specifications, quality, release deployments and monitoring of production health.
• Produces complete, simple, and readable technical documentation for everything developed and maintains a team culture of documenting everything
• Tests and ensures quality of all code that developed in line with principles of test-driven development and continuous delivery, utilizing test automation frameworks wherever possible
• Participates in code-reviews, provides technical guidance and mentors software engineers
• Collaborates closely with Engineering leadership, Product Managers, Designers, Test Automation and other teams and business units to define, prioritize, sequence and scope business and functional requirements and drive results.
• Instruments infrastructure and application performance monitoring, capacity management, alerting, tools instrumentation and metrics (KPI) management
• Performs impact assessment of product (hardware, software) upgrades
Qualifications:
• 8+ w/Bachelor's degree
• Experience designing and developing highly scalable and secure Applications and Products
• BS in computer science or equivalent technical field or equivalent work experience.
• MS is a plus.
• Experience with developing and deploying Oracle HCM Cloud Application Modules.
• Ability to understand business plans and apply that information into the development of an IT business case
• Anticipates problems, resistance or likely objections and takes action to resolve them
• Ability to guide, train and mentor associate engineers
• Highly skilled in developing quantitative cost/benefit analysis to measure improvements
• Proficient in organizational processes as well as capable of assessing and initiating change of such processes
• Demonstrates an in-depth knowledge and application of competency and can consult as well as lead others in its application
• Strong communication (written and verbal) and presentation skills
• Knowledge of agile development methodologies
• Ability to develop and maintain key vendor relationships with a focus on technology currency and best practices
• Life-long learner, process improver
• Minimum 3 end-end Oracle HCM Cloud Life cycle implementations at a Techno Functional Lead capacity
• Minimum 3 end-end Oracle OTL Module Implementations
• Desired experience in to OTL, Absence Management, Payroll modules
• Experience in to any additional modules such as Core HR, Talent or Comp is a plus
• Experience in building and defining workflow notifications, Fast formulas, Alerts, BI reports, Integrations is a must.
• Ability to understand an existing business process and collaboratively develop a more efficient and automated workflow
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $92,000 - $196,500
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Remote Show more details...
Expert Software Engineer in this role is well versed and should have expertise in Oracle HCM Cloud advanced tools such as OIC... OCI, HCM Extracts, HDL, PBL, BI Publisher, Application Security, Fast Formula, Page Composer, Page Configurator, REST APIs, SOAP, Webservices.
Responsibilities include technology assistance and coordination with Business teams, ensuring that all technical activities are aligned with the Business goals and timelines.
Experts at this level are expected to lead projects from inception to Go Live independently with minimum support from the leadership team and also should act as a Architect / Solution Designing expert on Technical objects needed.
The incumbent will use industry best practices and work collaboratively with cross-functional team of product managers, UX designers, architects, principal engineers, software engineers, test automation team and DevOPS engineers.
Responsibilities:
• Work closely with the Application Analysts and HR Business teams to gather requirements for reports, interfaces, extensions, integrations
• Develop functional and technical design and documentation for Oracle Applications dependent data conversions, interfaces, custom reporting, and custom applications including use of documented revision control.
• Participate in the design, development and maintenance of Conversions, Modifications/Customizations and Interfaces to/from Oracle's Suite of Business Applications.
• Open, manage, and resolve Oracle Service Requests with Oracle Support.
• Drive the resolution & troubleshooting of issues during development and postproduction support.
• Design, Document and Perform Unit Testing to validate product functionality.
• Performs as a key contributor to an engineering team that builds and supports exceptional products that provide innovative solutions to challenging business use cases, existing system and operational problems
• Participates in architectural design, system analysis, and programming activities on application software; this may often require independent research and study
• Develops high-quality and production-ready software by using best-practice data structures, algorithms, design patterns, and frameworks that are maintainable, scalable, responsive, and secure
• Writes highest quality code with utmost attention to scalability, security and performance and with an end-to-end mindset from conception to delivery and production support, owning specifications, quality, release deployments and monitoring of production health.
• Produces complete, simple, and readable technical documentation for everything developed and maintains a team culture of documenting everything
• Tests and ensures quality of all code that developed in line with principles of test-driven development and continuous delivery, utilizing test automation frameworks wherever possible
• Participates in code-reviews, provides technical guidance and mentors software engineers
• Collaborates closely with Engineering leadership, Product Managers, Designers, Test Automation and other teams and business units to define, prioritize, sequence and scope business and functional requirements and drive results.
• Instruments infrastructure and application performance monitoring, capacity management, alerting, tools instrumentation and metrics (KPI) management
• Performs impact assessment of product (hardware, software) upgrades
Qualifications:
• 8+ w/Bachelor's degree
• Experience designing and developing highly scalable and secure Applications and Products
• BS in computer science or equivalent technical field or equivalent work experience.
• MS is a plus.
• Experience with developing and deploying Oracle HCM Cloud Application Modules.
• Ability to understand business plans and apply that information into the development of an IT business case
• Anticipates problems, resistance or likely objections and takes action to resolve them
• Ability to guide, train and mentor associate engineers
• Highly skilled in developing quantitative cost/benefit analysis to measure improvements
• Proficient in organizational processes as well as capable of assessing and initiating change of such processes
• Demonstrates an in-depth knowledge and application of competency and can consult as well as lead others in its application
• Strong communication (written and verbal) and presentation skills
• Knowledge of agile development methodologies
• Ability to develop and maintain key vendor relationships with a focus on technology currency and best practices
• Life-long learner, process improver
• Minimum 3 end-end Oracle HCM Cloud Life cycle implementations at a Techno Functional Lead capacity
• Minimum 3 end-end Oracle OTL Module Implementations
• Desired experience in to OTL, Absence Management, Payroll modules
• Experience in to any additional modules such as Core HR, Talent or Comp is a plus
• Experience in building and defining workflow notifications, Fast formulas, Alerts, BI reports, Integrations is a must.
• Ability to understand an existing business process and collaboratively develop a more efficient and automated workflow
Base Pay Information
The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $92,000 - $196,500
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Remote Show more details...
via The Muse
posted_at: 16 days agoschedule_type: Full-time
• Please note that this is a hybrid role that requires the employee to report to the Oakland, CA office a minimum of one time per month. Candidates should reside within the surrounding area.
The Broker Commission Analyst will be responsible for managing all aspects of the producer records including the creation of the producer record, updates to the demographic information and payment methods... and reporting. The analyst will manage and maintain
• Please note that this is a hybrid role that requires the employee to report to the Oakland, CA office a minimum of one time per month. Candidates should reside within the surrounding area.
The Broker Commission Analyst will be responsible for managing all aspects of the producer records including the creation of the producer record, updates to the demographic information and payment methods... and reporting. The analyst will manage and maintain all broker to customer or member relationships and commission records to facilitate the commission calculation and payment processes. This position will assist with the reconciliation of the monthly commission calculations and payments for accuracy and research and resolve all producer compensation related inquiries. You will also collaborate with the producer credentialing, contracting, and compensation teams as well as our external broker community and business partners.
Responsibilities:
• Creates, updates, and maintains producer records and demographic information on the broker portal and financial applications including payment methods and banking information.
• Gathers and reviews required documentation from the producers for accuracy.
• Communicates and coordinates producer changes or updates to the producer credentialing and contracting departments, and other internal business partners.
• Utilizes reporting to analyze, identify, and resolve discrepancies and ensures the data is accurate.
• Completes tasks related to producer number assignments, producer record management and compensation.
• Collaborates with internal business partners to successfully complete their tasks and responsibilities as it relates to producer information.
• Analyzes data on the customer relationship management applications for accuracy and communicates corrective action for any discrepancies.
• Manages and maintains broker customer or member relationships on the financial applications to accurately calculate commissions and other fees for payment purposes.
• Assists with monthly commission calculation reconciliation for all lines of business, analyzes producer records for variances and discrepancies and recommends the appropriate corrective action.
• Assists with producer compensation payments including reconciliation, voids and reissues, cancellations, Form 5500 reporting, and annual 1099 reconciliation.
• Prepares and distributes departmental reports related to producer records and relationships.
• Communicates with the producer to resolve inquiries as it relates to the producer's record or compensation.
• Provides commission statements upon request and prepares ad-hoc compensation reports as requested by the producer.
• Contributes to monthly management and key performance metrics reporting.
• Identifies and reports patterns and trends as it relates to producer records and relationships to management.
• Maintains and updates departmental policies and procedures as it relates to producer records and relationship management in addition to training materials.
• Serves as a subject matter expert for all aspects of producer record and relationship management.
• Analyzes current processes and identifies existing or potential problems to discover new process improvement opportunities.
• Creates reports and analyzes data to identify solutions that meet business goals.
• Participates in system maintenance and upgrade testing.
Qualifications:
• 2 or more years' experience with a bachelor's degree required. Bachelor's degree in accounting, finance, or other related area preferred.
• Commissions experience a plus!
• Experience with Oracle Fusion and Salesforce preferred.
• Proficient in Microsoft applications such as: Excel (Intermediate), Word, Outlook, PowerPoint, SharePoint,Teams.
• Proven commitment to excellence in customer services.
• Strong attention to detail and accuracy.
• Outstanding analytical, problem solving and reasoning skills with the ability to formulate and, communicate recommendations for improvement.
• Ability to prioritize work, follow-up on commitments on a timely basis, work under pressure and, adhere to deadlines.
• Ability to work independently while having strong teaming skills.
• Ability to communicate professionally, clearly, and effectively with producers, management, staff, and other business partners.
• Knowledge and application of English grammar including composition, editing, and proofreading skills.
• Knowledge and understanding of producer licensing, credentialing, appointments, and compensation.
• Knowledge of accounts receivable and accounts payable processes and procedures.
Base Pay Information
The national base pay range at the end is a good faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications, and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $46,359 - $93,100
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Hybrid Show more details...
The Broker Commission Analyst will be responsible for managing all aspects of the producer records including the creation of the producer record, updates to the demographic information and payment methods... and reporting. The analyst will manage and maintain all broker to customer or member relationships and commission records to facilitate the commission calculation and payment processes. This position will assist with the reconciliation of the monthly commission calculations and payments for accuracy and research and resolve all producer compensation related inquiries. You will also collaborate with the producer credentialing, contracting, and compensation teams as well as our external broker community and business partners.
Responsibilities:
• Creates, updates, and maintains producer records and demographic information on the broker portal and financial applications including payment methods and banking information.
• Gathers and reviews required documentation from the producers for accuracy.
• Communicates and coordinates producer changes or updates to the producer credentialing and contracting departments, and other internal business partners.
• Utilizes reporting to analyze, identify, and resolve discrepancies and ensures the data is accurate.
• Completes tasks related to producer number assignments, producer record management and compensation.
• Collaborates with internal business partners to successfully complete their tasks and responsibilities as it relates to producer information.
• Analyzes data on the customer relationship management applications for accuracy and communicates corrective action for any discrepancies.
• Manages and maintains broker customer or member relationships on the financial applications to accurately calculate commissions and other fees for payment purposes.
• Assists with monthly commission calculation reconciliation for all lines of business, analyzes producer records for variances and discrepancies and recommends the appropriate corrective action.
• Assists with producer compensation payments including reconciliation, voids and reissues, cancellations, Form 5500 reporting, and annual 1099 reconciliation.
• Prepares and distributes departmental reports related to producer records and relationships.
• Communicates with the producer to resolve inquiries as it relates to the producer's record or compensation.
• Provides commission statements upon request and prepares ad-hoc compensation reports as requested by the producer.
• Contributes to monthly management and key performance metrics reporting.
• Identifies and reports patterns and trends as it relates to producer records and relationships to management.
• Maintains and updates departmental policies and procedures as it relates to producer records and relationship management in addition to training materials.
• Serves as a subject matter expert for all aspects of producer record and relationship management.
• Analyzes current processes and identifies existing or potential problems to discover new process improvement opportunities.
• Creates reports and analyzes data to identify solutions that meet business goals.
• Participates in system maintenance and upgrade testing.
Qualifications:
• 2 or more years' experience with a bachelor's degree required. Bachelor's degree in accounting, finance, or other related area preferred.
• Commissions experience a plus!
• Experience with Oracle Fusion and Salesforce preferred.
• Proficient in Microsoft applications such as: Excel (Intermediate), Word, Outlook, PowerPoint, SharePoint,Teams.
• Proven commitment to excellence in customer services.
• Strong attention to detail and accuracy.
• Outstanding analytical, problem solving and reasoning skills with the ability to formulate and, communicate recommendations for improvement.
• Ability to prioritize work, follow-up on commitments on a timely basis, work under pressure and, adhere to deadlines.
• Ability to work independently while having strong teaming skills.
• Ability to communicate professionally, clearly, and effectively with producers, management, staff, and other business partners.
• Knowledge and application of English grammar including composition, editing, and proofreading skills.
• Knowledge and understanding of producer licensing, credentialing, appointments, and compensation.
• Knowledge of accounts receivable and accounts payable processes and procedures.
Base Pay Information
The national base pay range at the end is a good faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications, and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. $46,359 - $93,100
Additional Information:
Rewards to make you smile! We don't just want to make our customers happy - we want to give our employees a reason to smile, too. Delta Dental's comprehensive benefits package includes:
• Generous paid time off plus 12 holidays and your birthday off!
• Low-cost premium medical insurance options
• 100% paid dental and vision insurance
• Generous 401(k) matching and flat contribution
• Social responsibility and volunteer opportunities, including 16 paid volunteer hours annually
• Employee LiveWell program, focusing on overall employee well-being
• Fertility and diabetes benefits
• Employee discount program: AT&T/Verizon, entertainment, travel, and more!
• Culture of learning: career development and tuition reimbursement
• Career growth: we love promoting from within
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
#LI-Hybrid Show more details...
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