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Most recent job postings at dignityfunerals
via LinkedIn
posted_at: 5 days agoschedule_type: Full-time
Full-Time, Permanent
Sutton Coldfield - Birmingham
About Us
At Dignity, we're not your average end-of life service provider; we aspire to be the most trusted and valued companion during life's challenging moments. Our vision extends beyond offering services - we aim to inspire and reward our dedicated team. Our core mission is helping people say their goodbyes, remember, and celebrate lives with moments of closure and connection. Whether you're
Full-Time, Permanent
Sutton Coldfield - Birmingham
About Us
At Dignity, we're not your average end-of life service provider; we aspire to be the most trusted and valued companion during life's challenging moments. Our vision extends beyond offering services - we aim to inspire and reward our dedicated team. Our core mission is helping people say their goodbyes, remember, and celebrate lives with moments of closure and connection. Whether you're planning ahead or dealing with the unexpected, we've got you covered.
As the way we mourn evolves, so does our strategy; we adapt to changing needs, especially in at-need funeral services. Our success stems from our exceptional team, their dedication, and our commitment to responsible business.
The Role
This permanent, full-time position is responsible for creating and managing key Commercial initiatives & plans that drives revenue, growth, and profitability for our Memorials offering to our customers
This is a pivotal role to ensure... that Memorials achieves its performance targets and budgets that then unlocks incremental investments & expansion.
Let’s take a closer look at role responsibilities:
COMMERCIAL MANAGEMENT
• Together with the Director of Memorials, you will own and manage the full range of price, cost, margin activities that supports the Memorials area of the business & its overall P&L.
• Identifying and creating new supporting initiatives - i.e. partnerships, endorsements etc for Memorials
• Building a Consumer offering from scratch - building a winning commercial strategy to launch, build and grow this key initiative.
• Builds & manages the business case to support investment against a transactional ecommerce platform to support Memorials
PRICING & PROFITABILITY
• Building and owning the pricing Strategy for Memorials
• Holds a bi-annual and ad-hoc review of Memorials pricing as needed
• Supports the Memorials Product Manager with key new product pricing introductions and also supplier negotiations
• Ensures regular profitability deep dives are undertaken and that opportunities to grow margin are identified and realised
TRADING
• Champion for Memorials reporting and commercial analysis - weekly/monthly/quarterly
• Monthly Memorials league tables creation and distribution
• Builds key new Trading initiatives that drive sales and market share gains for Memorials
• Supports annual price negotiations with key Memorial’s suppliers and partners
• Working with regional managers to ensure a spotlight for Memorials
• Target setting for Memorials - by region / branch / site
• Ongoing target monitoring, reporting and identifying needs and opportunities to make plan
Must haves we’re looking for in experience for this role:
Experience in a Commercial management position, overseeing business development
Has demonstrable experience of developing business development strategies to drive growth
Is comfortable working with business stakeholders at all levels both internally and externally, building strong relationships and working collaboratively with teams
Is driven and passionate to achieve and deliver successful outcomes
Has a customer-centric approach
Enjoys managing and supporting cross-functional teams to get the best out of individual skill sets
What you get from us:
• Up to £55,000 per annum
• 25 days holiday + bank holidays
• BUPA Private Healthcare
• Bonus Opportunity
• Pension Scheme
• 3-months full sick pay
• X2 Life Assurance
• Company Discounts
What are the next steps?
If you are interested in learning more about Dignity Plc, please feel free to visit our website at https://www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit& Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
Sutton Coldfield - Birmingham
About Us
At Dignity, we're not your average end-of life service provider; we aspire to be the most trusted and valued companion during life's challenging moments. Our vision extends beyond offering services - we aim to inspire and reward our dedicated team. Our core mission is helping people say their goodbyes, remember, and celebrate lives with moments of closure and connection. Whether you're planning ahead or dealing with the unexpected, we've got you covered.
As the way we mourn evolves, so does our strategy; we adapt to changing needs, especially in at-need funeral services. Our success stems from our exceptional team, their dedication, and our commitment to responsible business.
The Role
This permanent, full-time position is responsible for creating and managing key Commercial initiatives & plans that drives revenue, growth, and profitability for our Memorials offering to our customers
This is a pivotal role to ensure... that Memorials achieves its performance targets and budgets that then unlocks incremental investments & expansion.
Let’s take a closer look at role responsibilities:
COMMERCIAL MANAGEMENT
• Together with the Director of Memorials, you will own and manage the full range of price, cost, margin activities that supports the Memorials area of the business & its overall P&L.
• Identifying and creating new supporting initiatives - i.e. partnerships, endorsements etc for Memorials
• Building a Consumer offering from scratch - building a winning commercial strategy to launch, build and grow this key initiative.
• Builds & manages the business case to support investment against a transactional ecommerce platform to support Memorials
PRICING & PROFITABILITY
• Building and owning the pricing Strategy for Memorials
• Holds a bi-annual and ad-hoc review of Memorials pricing as needed
• Supports the Memorials Product Manager with key new product pricing introductions and also supplier negotiations
• Ensures regular profitability deep dives are undertaken and that opportunities to grow margin are identified and realised
TRADING
• Champion for Memorials reporting and commercial analysis - weekly/monthly/quarterly
• Monthly Memorials league tables creation and distribution
• Builds key new Trading initiatives that drive sales and market share gains for Memorials
• Supports annual price negotiations with key Memorial’s suppliers and partners
• Working with regional managers to ensure a spotlight for Memorials
• Target setting for Memorials - by region / branch / site
• Ongoing target monitoring, reporting and identifying needs and opportunities to make plan
Must haves we’re looking for in experience for this role:
Experience in a Commercial management position, overseeing business development
Has demonstrable experience of developing business development strategies to drive growth
Is comfortable working with business stakeholders at all levels both internally and externally, building strong relationships and working collaboratively with teams
Is driven and passionate to achieve and deliver successful outcomes
Has a customer-centric approach
Enjoys managing and supporting cross-functional teams to get the best out of individual skill sets
What you get from us:
• Up to £55,000 per annum
• 25 days holiday + bank holidays
• BUPA Private Healthcare
• Bonus Opportunity
• Pension Scheme
• 3-months full sick pay
• X2 Life Assurance
• Company Discounts
What are the next steps?
If you are interested in learning more about Dignity Plc, please feel free to visit our website at https://www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit& Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
via LinkedIn
posted_at: 5 days agoschedule_type: Full-time
At Dignity, we strive to be the most trusted, respected, and valued end-of-life provider in the U.K., and the most inspirational and rewarding employer for those who serve this goal.
We’re a passionate bunch, all here to deliver excellent service and care to our clients. For many, this is not just a job - we see our roles as a privilege and are honoured to work for Dignity and to be part of the wider funeral sector. This is why it is important
At Dignity, we strive to be the most trusted, respected, and valued end-of-life provider in the U.K., and the most inspirational and rewarding employer for those who serve this goal.
We’re a passionate bunch, all here to deliver excellent service and care to our clients. For many, this is not just a job - we see our roles as a privilege and are honoured to work for Dignity and to be part of the wider funeral sector. This is why it is important to recognise our employees' importance, especially in a time of strategic change and growth within Dignity.
Does this sound like something you’d want to be part of?
We are seeking a Learning & Development Trainer to play a pivotal part in delivering operational training needs throughout the Dignity Group.
Working with our colleagues, you’ll help design and implement our talent development framework supporting internal career progression, talent & succession planning, reduction in key person dependency and training of new and existing... staff.
There’s lots to do so you’ll need to have excellent interpersonal skills and enjoy working cross-functionally in teams.
This is a permanent, full-time position, reporting to the Learning Design & Delivery Specialist.
This role is a hybrid working role, with a combination of home-based working, with regional visits across parts of the UK and an expectation for you to spend one day a week at our Sutton Coldfield office. The role will come with a £4,000 yearly company car allowance.
(Travel will be discussed with the recruitment team after your application).
This role will focus on delivering world-class training initiatives in which you be involved in:
• Supports the design of, and delivers instructor-led training interventions covering a wide scope of roles and skills across the UK operation.
• Drive and support a professional learning & development culture that moves the business forward to improve the learner experience underpinned by Dignity’s guiding principles.
• Measure and monitor the effectiveness of learning programmes, training activities, practices and processes to ensure an appropriate return on the investment.
• Delivers training that supports compliance, regulation, quality, and standards and delivers standard operating procedures across the Group.
• Designs and Delivers local and ongoing Induction for new employees.
• Plan and publish training calendars and ensure employee training certification records are maintained.
Must haves we’re looking for this role:
• Full UK Driving License (Essential).
• Level 3 training or L&D qualification or professional experience equivalent.
• Proven experience working in an operational environment designing and delivering training interventions to multiple stakeholder groups.
• Evidenced experience in planning, preparing and delivering multiple training interventions across multiple regions in the UK.
• The ability to influence, respectfully challenge and coach at all levels of the organisation.
• The ability to take a problem, assess the risks and make an informed plan of how to approach it.
• Ability to think multi-channel, multi-region.
• The ability to adapt best practice and theory to best fit with a practical approach.
What do you get?
• An annual salary of up to £35,000pa.
• Company car cash allowance (£4,000).
• Accruing 22-25 Days Holiday + Bank Holidays.
• Pension Scheme.
• Life Assurance X2 salary existing.
• 3 months full sick pay (after 12 months).
• Other discretionary company discounts.
• Access to our learning & development schemes internally.
What are the next steps?
If you are interested in learning more about Dignity Plc, please feel free to visit our website www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our talent acquisition team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
We’re a passionate bunch, all here to deliver excellent service and care to our clients. For many, this is not just a job - we see our roles as a privilege and are honoured to work for Dignity and to be part of the wider funeral sector. This is why it is important to recognise our employees' importance, especially in a time of strategic change and growth within Dignity.
Does this sound like something you’d want to be part of?
We are seeking a Learning & Development Trainer to play a pivotal part in delivering operational training needs throughout the Dignity Group.
Working with our colleagues, you’ll help design and implement our talent development framework supporting internal career progression, talent & succession planning, reduction in key person dependency and training of new and existing... staff.
There’s lots to do so you’ll need to have excellent interpersonal skills and enjoy working cross-functionally in teams.
This is a permanent, full-time position, reporting to the Learning Design & Delivery Specialist.
This role is a hybrid working role, with a combination of home-based working, with regional visits across parts of the UK and an expectation for you to spend one day a week at our Sutton Coldfield office. The role will come with a £4,000 yearly company car allowance.
(Travel will be discussed with the recruitment team after your application).
This role will focus on delivering world-class training initiatives in which you be involved in:
• Supports the design of, and delivers instructor-led training interventions covering a wide scope of roles and skills across the UK operation.
• Drive and support a professional learning & development culture that moves the business forward to improve the learner experience underpinned by Dignity’s guiding principles.
• Measure and monitor the effectiveness of learning programmes, training activities, practices and processes to ensure an appropriate return on the investment.
• Delivers training that supports compliance, regulation, quality, and standards and delivers standard operating procedures across the Group.
• Designs and Delivers local and ongoing Induction for new employees.
• Plan and publish training calendars and ensure employee training certification records are maintained.
Must haves we’re looking for this role:
• Full UK Driving License (Essential).
• Level 3 training or L&D qualification or professional experience equivalent.
• Proven experience working in an operational environment designing and delivering training interventions to multiple stakeholder groups.
• Evidenced experience in planning, preparing and delivering multiple training interventions across multiple regions in the UK.
• The ability to influence, respectfully challenge and coach at all levels of the organisation.
• The ability to take a problem, assess the risks and make an informed plan of how to approach it.
• Ability to think multi-channel, multi-region.
• The ability to adapt best practice and theory to best fit with a practical approach.
What do you get?
• An annual salary of up to £35,000pa.
• Company car cash allowance (£4,000).
• Accruing 22-25 Days Holiday + Bank Holidays.
• Pension Scheme.
• Life Assurance X2 salary existing.
• 3 months full sick pay (after 12 months).
• Other discretionary company discounts.
• Access to our learning & development schemes internally.
What are the next steps?
If you are interested in learning more about Dignity Plc, please feel free to visit our website www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our talent acquisition team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
via LinkedIn
posted_at: 14 days agoschedule_type: Full-time
🌟 Complaints Handler 🌟
Full-time, permanent
Location: Sutton Coldfield, Hybrid 🏢💼
Salary: £24,582.00 per annum 💷💼
Dignity Funerals is a leading provider of funeral services in the UK, committed to providing compassionate and dignified support to families during difficult times. With a focus on empathy, professionalism, and integrity, we strive to exceed expectations and deliver the highest standards of service to our clients.
We
🌟 Complaints Handler 🌟
Full-time, permanent
Location: Sutton Coldfield, Hybrid 🏢💼
Salary: £24,582.00 per annum 💷💼
Dignity Funerals is a leading provider of funeral services in the UK, committed to providing compassionate and dignified support to families during difficult times. With a focus on empathy, professionalism, and integrity, we strive to exceed expectations and deliver the highest standards of service to our clients.
We are currently seeking a dedicated and empathetic individual to join our team as a Complaints Call Handler. In this role, you will be responsible for managing and resolving customer complaints in a timely and efficient manner, ensuring that each customer receives the attention and support they deserve.
What You'll Be Doing:
• Handle incoming complaints calls with professionalism, empathy, and patience.
• Listen attentively to customers' concerns, demonstrating understanding and empathy.
• Provide clear and concise explanations of company policies... and procedures to customers.
• Liaise with internal departments to escalate and resolve complex complaints.
• Document all interactions and resolutions accurately in our complaint management system.
• Follow up with customers to ensure that complaints have been resolved to their satisfaction.
• Identify opportunities for process improvements to prevent future complaints.
Would Suit Someone Who:
• Possesses excellent communication skills, both verbal and written, enabling effective interaction with customers.
• Demonstrates strong interpersonal skills and the ability to remain calm under pressure, ensuring professionalism during challenging situations.
• Displays empathy and compassion for customers experiencing difficult situations, providing genuine support, and understanding.
• Exhibits attention to detail and strong problem-solving abilities, ensuring thorough investigation and resolution of complaints.
• May have previous experience in customer service or complaint handling, although it's not essential, as training will be provided.
• Has familiarity with complaint management systems or CRM software, which is considered a plus.
• Shows a willingness to learn and adapt to new processes and procedures, contributing to continuous improvement within the role.
If you're ready to bring your skills, experience, and passion to our team and make a meaningful impact on the lives of our customers, we want to hear from you! Dignity Funerals is an equal opportunity employer, committed to fostering diversity and inclusion in the workplace. Join us in shaping a future where every interaction is infused with dignity and respect. Apply now! 🚀🌟
What are the next steps?
To be considered for this role, please submit your application via the ‘apply’ button, where a member of our Talent Team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity, and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
Full-time, permanent
Location: Sutton Coldfield, Hybrid 🏢💼
Salary: £24,582.00 per annum 💷💼
Dignity Funerals is a leading provider of funeral services in the UK, committed to providing compassionate and dignified support to families during difficult times. With a focus on empathy, professionalism, and integrity, we strive to exceed expectations and deliver the highest standards of service to our clients.
We are currently seeking a dedicated and empathetic individual to join our team as a Complaints Call Handler. In this role, you will be responsible for managing and resolving customer complaints in a timely and efficient manner, ensuring that each customer receives the attention and support they deserve.
What You'll Be Doing:
• Handle incoming complaints calls with professionalism, empathy, and patience.
• Listen attentively to customers' concerns, demonstrating understanding and empathy.
• Provide clear and concise explanations of company policies... and procedures to customers.
• Liaise with internal departments to escalate and resolve complex complaints.
• Document all interactions and resolutions accurately in our complaint management system.
• Follow up with customers to ensure that complaints have been resolved to their satisfaction.
• Identify opportunities for process improvements to prevent future complaints.
Would Suit Someone Who:
• Possesses excellent communication skills, both verbal and written, enabling effective interaction with customers.
• Demonstrates strong interpersonal skills and the ability to remain calm under pressure, ensuring professionalism during challenging situations.
• Displays empathy and compassion for customers experiencing difficult situations, providing genuine support, and understanding.
• Exhibits attention to detail and strong problem-solving abilities, ensuring thorough investigation and resolution of complaints.
• May have previous experience in customer service or complaint handling, although it's not essential, as training will be provided.
• Has familiarity with complaint management systems or CRM software, which is considered a plus.
• Shows a willingness to learn and adapt to new processes and procedures, contributing to continuous improvement within the role.
If you're ready to bring your skills, experience, and passion to our team and make a meaningful impact on the lives of our customers, we want to hear from you! Dignity Funerals is an equal opportunity employer, committed to fostering diversity and inclusion in the workplace. Join us in shaping a future where every interaction is infused with dignity and respect. Apply now! 🚀🌟
What are the next steps?
To be considered for this role, please submit your application via the ‘apply’ button, where a member of our Talent Team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity, and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
via LinkedIn
posted_at: 8 days agoschedule_type: Full-time
As an industry pioneer in the end-of-life sector, Dignity’s commitment to our customers is second to none and as we continue our strong market growth, we are expanding the empowerment of our people.
We currently have an opportunity for you to step into an extremely rewarding role as you utilise all your existing skills, enable a truly outstanding team, and ultimately feel the immense pride we do in the support we give to our families.
As a Logistics
As an industry pioneer in the end-of-life sector, Dignity’s commitment to our customers is second to none and as we continue our strong market growth, we are expanding the empowerment of our people.
We currently have an opportunity for you to step into an extremely rewarding role as you utilise all your existing skills, enable a truly outstanding team, and ultimately feel the immense pride we do in the support we give to our families.
As a Logistics Service Lead, you will be pivotal in ensuring outstanding logistics and service standards for our valued clients. Your responsibilities will revolve around leading a team to deliver a high-standard service while fostering a culture of continuous improvement and customer-centricity. You will work closely with internal stakeholders to establish collaborative relationships and drive exceptional service delivery.
“We strive to be the most trusted, respected, and valued end-of-life provider in the UK, and the most inspirational and rewarding... employer for those who serve this goal
What is it to be a Logistics Service Lead with Dignity?
• Efficiently manage a lean care centre, optimising team organization and scheduling to lower our cost to serve.
• Influence teams outside of direct reporting lines to manage diaries effectively for improved resource allocation.
• Utilize our data effectively to monitor performance and make informed decisions to achieve performance results.
• Facilitate the integration of new technology for better resource coordination.
• Analyse and enhance service requirements to improve quality.
• Ensure exceptional care of the deceased and deliver client-first service.
• You will manage our care teams, implement standard expectations, and monitor internal processes.
• Drive positive behavioural and cultural change to achieve service delivery standards.
What do you need to be successful in this role?
• Proven customer service skills around handling disputes and treating customers with care.
• Experience in resource planning and fleet management would be beneficial.
• You’ll be able to influence and manage stakeholders successfully.
• Use your proficiency in reading data for decision-making and performance management.
• An excellent commercial understanding and ability to multitask.
• You’ll have had experience in people management and leading a team to success
• In this role you'll be a collaborative team player - concerned with team success as well as individual performance.
What do you get?
• Annual salary of £45,000 + £4,500 car allowance.
• 25 Days Holiday + Bank Hols.
• BUPA Private Healthcare (Self).
• 3 months full sick pay.
• Life Assurance X2 salary.
• Pension Scheme.
• Other discretionary company discounts.
• Access to our Apprentice and Development Courses to further your career.
What are the next steps?
If you are interested in learning more about Dignity Plc, please feel free to visit our website at https://www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and on-boarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity, and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
We currently have an opportunity for you to step into an extremely rewarding role as you utilise all your existing skills, enable a truly outstanding team, and ultimately feel the immense pride we do in the support we give to our families.
As a Logistics Service Lead, you will be pivotal in ensuring outstanding logistics and service standards for our valued clients. Your responsibilities will revolve around leading a team to deliver a high-standard service while fostering a culture of continuous improvement and customer-centricity. You will work closely with internal stakeholders to establish collaborative relationships and drive exceptional service delivery.
“We strive to be the most trusted, respected, and valued end-of-life provider in the UK, and the most inspirational and rewarding... employer for those who serve this goal
What is it to be a Logistics Service Lead with Dignity?
• Efficiently manage a lean care centre, optimising team organization and scheduling to lower our cost to serve.
• Influence teams outside of direct reporting lines to manage diaries effectively for improved resource allocation.
• Utilize our data effectively to monitor performance and make informed decisions to achieve performance results.
• Facilitate the integration of new technology for better resource coordination.
• Analyse and enhance service requirements to improve quality.
• Ensure exceptional care of the deceased and deliver client-first service.
• You will manage our care teams, implement standard expectations, and monitor internal processes.
• Drive positive behavioural and cultural change to achieve service delivery standards.
What do you need to be successful in this role?
• Proven customer service skills around handling disputes and treating customers with care.
• Experience in resource planning and fleet management would be beneficial.
• You’ll be able to influence and manage stakeholders successfully.
• Use your proficiency in reading data for decision-making and performance management.
• An excellent commercial understanding and ability to multitask.
• You’ll have had experience in people management and leading a team to success
• In this role you'll be a collaborative team player - concerned with team success as well as individual performance.
What do you get?
• Annual salary of £45,000 + £4,500 car allowance.
• 25 Days Holiday + Bank Hols.
• BUPA Private Healthcare (Self).
• 3 months full sick pay.
• Life Assurance X2 salary.
• Pension Scheme.
• Other discretionary company discounts.
• Access to our Apprentice and Development Courses to further your career.
What are the next steps?
If you are interested in learning more about Dignity Plc, please feel free to visit our website at https://www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and on-boarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity, and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
via LinkedIn
posted_at: 5 days agoschedule_type: Contractor and Temp work
Employee Relations Manager - 12 month fixed term contract
Sutton Coldfield / Hybrid / UK Travel (3 days working from our Head Office in Sutton Coldfield)
up to £40,000 per annum
Calling all dynamic professionals with a knack for fostering positive workplace environments! Are you skilled in navigating employee relations challenges with finesse and empathy? If you thrive on making meaningful impacts within organisations, we have an exciting opportunity
Employee Relations Manager - 12 month fixed term contract
Sutton Coldfield / Hybrid / UK Travel (3 days working from our Head Office in Sutton Coldfield)
up to £40,000 per annum
Calling all dynamic professionals with a knack for fostering positive workplace environments! Are you skilled in navigating employee relations challenges with finesse and empathy? If you thrive on making meaningful impacts within organisations, we have an exciting opportunity for you!
We're currently seeking an experienced Employee Relations Advisor to join our People Team at Dignity Funerals. As a leading provider of funeral-related services, we understand the importance of nurturing strong relationships with our employees.
In this role, you'll be the point person for all matters related to employee relations, providing guidance and support to both employees and managers. From handling employee grievances and conducting investigations to advising on disciplinary matters and promoting a culture of respect... and inclusion, you'll play a pivotal role in shaping our workplace culture.
Key Responsibilities:
🔹 Serve as a trusted advisor to employees and managers on a wide range of employee relations issues.
🔹 Conduct thorough investigations into employee complaints or concerns, ensuring a fair and impartial process.
🔹 Provide coaching and guidance to managers on performance management and disciplinary procedures.
🔹 Develop and implement policies and procedures to promote a positive work environment and ensure compliance with employment laws and regulations.
🔹 Collaborate with HR Business Partners and other stakeholders to address systemic issues and drive continuous improvement in employee relations practices.
What we're looking for:
✔️ Previous experience in employee relations, HR, or related field.
✔️ Strong knowledge of employment law and best practices in employee relations.
✔️ Excellent communication and interpersonal skills, with the ability to build rapport and trust at all levels of the organisation.
✔️ Proven problem-solving and conflict resolution abilities.
✔️ Ability to handle sensitive and confidential information with discretion and professionalism.
At Dignity Funerals, we're committed to supporting our employees and fostering a culture of respect, empathy, and collaboration. When you join our team, you'll become part of a caring community dedicated to honouring life and serving others with dignity and compassion.
If you're ready to make a meaningful impact and help shape the employee experience at Dignity Funerals, we want to hear from you! Apply now or share with someone who would excel in this role. Let's create a workplace where every employee feels valued and supported.
#EmployeeRelationsAdvisor #JoinOurTeam #DignityUK
What are the next steps?
To be considered for this role, please submit your application via the ‘apply’ button, where a member of our Talent Team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
Sutton Coldfield / Hybrid / UK Travel (3 days working from our Head Office in Sutton Coldfield)
up to £40,000 per annum
Calling all dynamic professionals with a knack for fostering positive workplace environments! Are you skilled in navigating employee relations challenges with finesse and empathy? If you thrive on making meaningful impacts within organisations, we have an exciting opportunity for you!
We're currently seeking an experienced Employee Relations Advisor to join our People Team at Dignity Funerals. As a leading provider of funeral-related services, we understand the importance of nurturing strong relationships with our employees.
In this role, you'll be the point person for all matters related to employee relations, providing guidance and support to both employees and managers. From handling employee grievances and conducting investigations to advising on disciplinary matters and promoting a culture of respect... and inclusion, you'll play a pivotal role in shaping our workplace culture.
Key Responsibilities:
🔹 Serve as a trusted advisor to employees and managers on a wide range of employee relations issues.
🔹 Conduct thorough investigations into employee complaints or concerns, ensuring a fair and impartial process.
🔹 Provide coaching and guidance to managers on performance management and disciplinary procedures.
🔹 Develop and implement policies and procedures to promote a positive work environment and ensure compliance with employment laws and regulations.
🔹 Collaborate with HR Business Partners and other stakeholders to address systemic issues and drive continuous improvement in employee relations practices.
What we're looking for:
✔️ Previous experience in employee relations, HR, or related field.
✔️ Strong knowledge of employment law and best practices in employee relations.
✔️ Excellent communication and interpersonal skills, with the ability to build rapport and trust at all levels of the organisation.
✔️ Proven problem-solving and conflict resolution abilities.
✔️ Ability to handle sensitive and confidential information with discretion and professionalism.
At Dignity Funerals, we're committed to supporting our employees and fostering a culture of respect, empathy, and collaboration. When you join our team, you'll become part of a caring community dedicated to honouring life and serving others with dignity and compassion.
If you're ready to make a meaningful impact and help shape the employee experience at Dignity Funerals, we want to hear from you! Apply now or share with someone who would excel in this role. Let's create a workplace where every employee feels valued and supported.
#EmployeeRelationsAdvisor #JoinOurTeam #DignityUK
What are the next steps?
To be considered for this role, please submit your application via the ‘apply’ button, where a member of our Talent Team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
via LinkedIn
schedule_type: Full-time
As an industry pioneer in the end-of-life sector, Dignity’s commitment to our customers is second to none and as we continue our strong market growth, we are expanding the empowerment of our people.
Our valued colleagues deliver a selfless and empathetic service for our valued customers; true unsung heroes, our staff members are in the background and operating to the highest of standards. We are incredibly proud of the care and compassion they
As an industry pioneer in the end-of-life sector, Dignity’s commitment to our customers is second to none and as we continue our strong market growth, we are expanding the empowerment of our people.
Our valued colleagues deliver a selfless and empathetic service for our valued customers; true unsung heroes, our staff members are in the background and operating to the highest of standards. We are incredibly proud of the care and compassion they exude daily ensuring that our customers are supported at very difficult times, always to the highest of standards.
Dignity is looking for entrepreneurially-minded influencers to join us as we continue our journey of growth, as Business Leaders. We want to empower you and provide you with all the tools to manage and run one of our funeral businesses as if it were your own. In return, we will provide you with full autonomy and will be supported, assisted, coached, and mentored but ultimately you will have responsibility for running one of our... funeral businesses and influencing your team. Dignity seeks to build strong and growing positions in its communities and your goal will be to achieve that with your business.
An opportunity has arisen for a dedicated and compassionate individual to join our team as a Business Leader at Charnock Richard Crematorium, Chorley.
Our Business Leaders are responsible for providing team support and guiding our customers through the end-of-life journey, ensuring excellent service within our Crematoria and Funeral Brands. Alongside this, they are also responsible for developing and empowering their teams, whilst growing brand awareness and profitability within the communities they serve, in line with our long-term strategy.
Let us ask you…
Do you have an entrepreneurial spirit?
Do you care about your community?
Are you passionate about people development?
If you enjoy business management, providing team guidance, and serving your community, then a Business Leader role at Dignity could be for you!
“We strive to be the most trusted, respected, and valued end-of-life provider in the UK, and the most inspirational and rewarding employer for those who serve this goal.”
This is an opportunity to step into an extremely rewarding role as you utilise all your existing skills, enable a truly outstanding team and ultimately feel the immense pride we do in the support we give to our families. Let us empower your career as you put your business management skills to the test.
What is it to be Business Leader with Dignity?
• You will coordinate by example to be a bastion of Dignity values.
• We will provide you with the freedom to build and execute a long-term business plan for the brand.
• Oversee all network sites and/or resources to support service delivery and fulfilment as efficiently as possible to ensure the lowest cost of operation.
• Continuously monitor the local and wider market competition.
• Collaborate horizontally across the region to share best practices.
• Review ways of working and ensure continuous improvements are considered and changes implemented.
• Collaborate with other areas of the business to maximise service, productivity, and marketing opportunities.
• Create a positive, engaging, and inclusive working environment, resolving conflict efficiently and in line with company processes.
• Manage a designated budget ensuring that value for money is achieved in all circumstances through monitoring and control of expenditure.
What do you need to be successful in this role?
• Previous management, supervisory or team management experience.
• Comfortable being uncomfortable, with self-discipline, enthusiasm, and the ability to inspire your team.
• Act as a role model to your team, protecting your brand through problem-solving and process management whilst consistently growing your people.
• The ability to influence, build and maintain long-term relationships both within stakeholder management and working within your local community.
• A strong commercial acumen.
• The ability to work collaboratively to enhance and develop your brand.
• Full UK Driving License (ideally) - site travel to meetings and in the local community will be needed
What do you get?
• Annual salary from up to £38,000.
• 25 Days Holiday + Bank Hols
• BUPA Private Healthcare (Self)
• 3 months full sick pay
• Life Assurance X2 salary
• Pension Scheme
• Other discretionary company discounts
• Access to our Apprentice and Development Courses to further your career
What are the next steps?
If you are interested in learning more about Dignity Plc, please feel free to visit our website at https://www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and on-boarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity, and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
Our valued colleagues deliver a selfless and empathetic service for our valued customers; true unsung heroes, our staff members are in the background and operating to the highest of standards. We are incredibly proud of the care and compassion they exude daily ensuring that our customers are supported at very difficult times, always to the highest of standards.
Dignity is looking for entrepreneurially-minded influencers to join us as we continue our journey of growth, as Business Leaders. We want to empower you and provide you with all the tools to manage and run one of our funeral businesses as if it were your own. In return, we will provide you with full autonomy and will be supported, assisted, coached, and mentored but ultimately you will have responsibility for running one of our... funeral businesses and influencing your team. Dignity seeks to build strong and growing positions in its communities and your goal will be to achieve that with your business.
An opportunity has arisen for a dedicated and compassionate individual to join our team as a Business Leader at Charnock Richard Crematorium, Chorley.
Our Business Leaders are responsible for providing team support and guiding our customers through the end-of-life journey, ensuring excellent service within our Crematoria and Funeral Brands. Alongside this, they are also responsible for developing and empowering their teams, whilst growing brand awareness and profitability within the communities they serve, in line with our long-term strategy.
Let us ask you…
Do you have an entrepreneurial spirit?
Do you care about your community?
Are you passionate about people development?
If you enjoy business management, providing team guidance, and serving your community, then a Business Leader role at Dignity could be for you!
“We strive to be the most trusted, respected, and valued end-of-life provider in the UK, and the most inspirational and rewarding employer for those who serve this goal.”
This is an opportunity to step into an extremely rewarding role as you utilise all your existing skills, enable a truly outstanding team and ultimately feel the immense pride we do in the support we give to our families. Let us empower your career as you put your business management skills to the test.
What is it to be Business Leader with Dignity?
• You will coordinate by example to be a bastion of Dignity values.
• We will provide you with the freedom to build and execute a long-term business plan for the brand.
• Oversee all network sites and/or resources to support service delivery and fulfilment as efficiently as possible to ensure the lowest cost of operation.
• Continuously monitor the local and wider market competition.
• Collaborate horizontally across the region to share best practices.
• Review ways of working and ensure continuous improvements are considered and changes implemented.
• Collaborate with other areas of the business to maximise service, productivity, and marketing opportunities.
• Create a positive, engaging, and inclusive working environment, resolving conflict efficiently and in line with company processes.
• Manage a designated budget ensuring that value for money is achieved in all circumstances through monitoring and control of expenditure.
What do you need to be successful in this role?
• Previous management, supervisory or team management experience.
• Comfortable being uncomfortable, with self-discipline, enthusiasm, and the ability to inspire your team.
• Act as a role model to your team, protecting your brand through problem-solving and process management whilst consistently growing your people.
• The ability to influence, build and maintain long-term relationships both within stakeholder management and working within your local community.
• A strong commercial acumen.
• The ability to work collaboratively to enhance and develop your brand.
• Full UK Driving License (ideally) - site travel to meetings and in the local community will be needed
What do you get?
• Annual salary from up to £38,000.
• 25 Days Holiday + Bank Hols
• BUPA Private Healthcare (Self)
• 3 months full sick pay
• Life Assurance X2 salary
• Pension Scheme
• Other discretionary company discounts
• Access to our Apprentice and Development Courses to further your career
What are the next steps?
If you are interested in learning more about Dignity Plc, please feel free to visit our website at https://www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and on-boarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity, and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
via LinkedIn
schedule_type: Part-time
There's more to funerals than you think...
At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most.
We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with
There's more to funerals than you think...
At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most.
We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money.
Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow.
Interested in becoming part of our family...?
We currently have an opportunity for a Funeral Director to join our Business Leader Jason Downing and their... dedicated team of funeral professionals within our Cook's Funeral Directors brand serving our communities across Buckinghamshire.
What Will I Be Doing as a Funeral Director?
As a Funeral Director, you will be at the core of our business and the funerals that we deliver within the community. As a Funeral Director, you will be responsible for persistently delivering consistently high levels of client services to the deceased and their families, by regularly advising and making funeral arrangements, as well as, conducting the funerals by the requested arrangements.
Other duties will include:
• Arrange funerals according to Company guidelines ensuring that the full range of services is offered, thereby addressing the needs of the client.
• Performance management of staff under your direction with an emphasis on the provision of consistently high-quality client service.
• Carrying out branch visits where appropriate, checking housekeeping standards, and actively monitoring standards of service.
• Facilitate home arrangements and chapel visits outside of hours to ensure personal contact is made with the client at the earliest opportunity and oversee the funeral arrangements. This will involve interaction with the client before the funeral to discuss and confirm arrangements e.g., flowers, route, etc.
• Support our ambulance crews with the provision of bringing the deceased into our care. We operate 24 hours a day, meaning there is a requirement with this role to work out-of-hours on a rota’d basis.
What Do I Need?
• Previous experience working as a Funeral Director or within the funeral service profession.
• A Full UK Manual Driving Licence.
• To be well presented and professional at all times.
• To be committed to delivering a funeral service at the highest of standards.
• To be physically fit and able to lift and carry heavy weights by following manual handling procedures.
• To be flexible and adaptable.
• Previous management/supervisory experience.
What do you get?
• An annual salary of £27,525.54 + on-call ancillary payments
• Accruing 22 - 25 days holiday + bank holidays
• Sick pay eligibility after 12 month qualifying period
• Life Assurance 2 x salary
• Company Pension Scheme
• Opportunity to enroll on several of our apprenticeship schemes
What’s it like to work for Dignity as a Funeral Director?
"The most important part of the role for me is to support our wonderful team to serve the bereaved in a way that not only meets their expectations but exceeds them" - Philip Smyth
What are the next steps?
To be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
Learning & Development
Our Learning and Development team works with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own
professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish!
Apprenticeships
From HR Administration to MBA level qualifications, our Learning and Development team provide professional development opportunities at all levels across our organisation.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity, and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
At Dignity, we are committed to providing people with the highest standards of services and care, helping our clients every step of the way when they need us most.
We exist to serve our clients, families, and communities for all their end-of-life needs. We strive to understand and meet their needs, whilst acting with sensitivity and empathy. We are focused on delivering the highest quality of service, with choice and flexibility for the best value for money.
Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow.
Interested in becoming part of our family...?
We currently have an opportunity for a Funeral Director to join our Business Leader Jason Downing and their... dedicated team of funeral professionals within our Cook's Funeral Directors brand serving our communities across Buckinghamshire.
What Will I Be Doing as a Funeral Director?
As a Funeral Director, you will be at the core of our business and the funerals that we deliver within the community. As a Funeral Director, you will be responsible for persistently delivering consistently high levels of client services to the deceased and their families, by regularly advising and making funeral arrangements, as well as, conducting the funerals by the requested arrangements.
Other duties will include:
• Arrange funerals according to Company guidelines ensuring that the full range of services is offered, thereby addressing the needs of the client.
• Performance management of staff under your direction with an emphasis on the provision of consistently high-quality client service.
• Carrying out branch visits where appropriate, checking housekeeping standards, and actively monitoring standards of service.
• Facilitate home arrangements and chapel visits outside of hours to ensure personal contact is made with the client at the earliest opportunity and oversee the funeral arrangements. This will involve interaction with the client before the funeral to discuss and confirm arrangements e.g., flowers, route, etc.
• Support our ambulance crews with the provision of bringing the deceased into our care. We operate 24 hours a day, meaning there is a requirement with this role to work out-of-hours on a rota’d basis.
What Do I Need?
• Previous experience working as a Funeral Director or within the funeral service profession.
• A Full UK Manual Driving Licence.
• To be well presented and professional at all times.
• To be committed to delivering a funeral service at the highest of standards.
• To be physically fit and able to lift and carry heavy weights by following manual handling procedures.
• To be flexible and adaptable.
• Previous management/supervisory experience.
What do you get?
• An annual salary of £27,525.54 + on-call ancillary payments
• Accruing 22 - 25 days holiday + bank holidays
• Sick pay eligibility after 12 month qualifying period
• Life Assurance 2 x salary
• Company Pension Scheme
• Opportunity to enroll on several of our apprenticeship schemes
What’s it like to work for Dignity as a Funeral Director?
"The most important part of the role for me is to support our wonderful team to serve the bereaved in a way that not only meets their expectations but exceeds them" - Philip Smyth
What are the next steps?
To be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
Learning & Development
Our Learning and Development team works with our people to increase the knowledge and skills needed to deliver their roles and develop themselves. We are also investing in our people with a wide range of bite-sized digital topics that allow you to guide your own
professional development in engaging and effective ways. These range from our Diversity and Inclusion training and Mental Health Awareness to How to Cook in Spanish!
Apprenticeships
From HR Administration to MBA level qualifications, our Learning and Development team provide professional development opportunities at all levels across our organisation.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience, and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity, and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
via LinkedIn
schedule_type: Full-time and Contractor
At Dignity, we work in a unique industry helping people through difficult times and always with compassion, respect, openness, and care.
We aim to do this by delivering excellent client service through the continued dedication of our people and by serving our customers with expertise, compassion, and commitment.
We are currently looking for a professional and compassionate individual to join our dedicated team as a Qualified Mobile Embalmer on a
At Dignity, we work in a unique industry helping people through difficult times and always with compassion, respect, openness, and care.
We aim to do this by delivering excellent client service through the continued dedication of our people and by serving our customers with expertise, compassion, and commitment.
We are currently looking for a professional and compassionate individual to join our dedicated team as a Qualified Mobile Embalmer on a permanent basis.
Working from our John Garside & Son Funeral Directors, this role will cover the Staffordshire area.
This role will be working full-time, Monday - Friday (08:00 - 16:30 - Sometimes fluctuating depending on business needs.
What does it mean to be an Embalmer at Dignity Funerals?
Our Embalmers ensure that all deceased are given proper and appropriate treatment in a dignified manner by following the best possible standards of preparation and presentation.
Other duties will include:
• Responsible for preparing the deceased... to be placed in the coffin, with an eye to the final presentation (including the condition of the coffin), taking into account any instruction made by those responsible for the arrangement
• Be prepared to offer advice to community staff on the presentation of the deceased
• Ensure identification procedures are strictly adhered to
• Work closely and develop positive relationships with the Business Leader and recommend operational initiatives that ensure cooperation between support and client services (e.g. embalmer productivity, liaison with staff responsible for dealing with clients who will be spending time with the deceased)
• Ensure that the reception of the deceased into the mortuary is consistent with company policy and procedures
• Complete all company and statutory documentation
• Fully comply with all Dignity’s Internal Procedures and NAFD Code of Practice. You will be responsible for and ensure that approved materials and chemicals are used in appropriate quantities complying with COSHH regulations
• Ensure compliance with all health and safety and immunisation requirements
• Adhere to the reporting procedures of all accidents in the body preparation area
• Ensure that the working practices, facility, and equipment are maintained to the highest standards according to Health and Safety and company procedures
What do you need?
• You'll have gained the British Institute of Embalmer’s Diploma
• Be resolute about handling the deceased with care, tenderness, and complete respect for their dignity
• Be physically fit and able to lift and carry heavy weights in accordance with manual handling procedures
• Committed to funeral services
• Hold a full UK Driving Licence - Local site travel will be essential to this role
What do you get?
• Annual salary up to £31,499.95.
• Accruing 22-25 days Holiday + Bank Holidays
• Pension Scheme
• Life Assurance X2 Annual Salary
• Sick pay eligibility after 12 months of service
• Company Discounts
• Access to our internal learning & development programmes
What are the next steps?
To be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
If you are interested in learning more about Dignity Plc, please feel free to visit our website at https://www.dignityfunerals.co.uk.
Dignity Plc retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at the earliest opportunity.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
We aim to do this by delivering excellent client service through the continued dedication of our people and by serving our customers with expertise, compassion, and commitment.
We are currently looking for a professional and compassionate individual to join our dedicated team as a Qualified Mobile Embalmer on a permanent basis.
Working from our John Garside & Son Funeral Directors, this role will cover the Staffordshire area.
This role will be working full-time, Monday - Friday (08:00 - 16:30 - Sometimes fluctuating depending on business needs.
What does it mean to be an Embalmer at Dignity Funerals?
Our Embalmers ensure that all deceased are given proper and appropriate treatment in a dignified manner by following the best possible standards of preparation and presentation.
Other duties will include:
• Responsible for preparing the deceased... to be placed in the coffin, with an eye to the final presentation (including the condition of the coffin), taking into account any instruction made by those responsible for the arrangement
• Be prepared to offer advice to community staff on the presentation of the deceased
• Ensure identification procedures are strictly adhered to
• Work closely and develop positive relationships with the Business Leader and recommend operational initiatives that ensure cooperation between support and client services (e.g. embalmer productivity, liaison with staff responsible for dealing with clients who will be spending time with the deceased)
• Ensure that the reception of the deceased into the mortuary is consistent with company policy and procedures
• Complete all company and statutory documentation
• Fully comply with all Dignity’s Internal Procedures and NAFD Code of Practice. You will be responsible for and ensure that approved materials and chemicals are used in appropriate quantities complying with COSHH regulations
• Ensure compliance with all health and safety and immunisation requirements
• Adhere to the reporting procedures of all accidents in the body preparation area
• Ensure that the working practices, facility, and equipment are maintained to the highest standards according to Health and Safety and company procedures
What do you need?
• You'll have gained the British Institute of Embalmer’s Diploma
• Be resolute about handling the deceased with care, tenderness, and complete respect for their dignity
• Be physically fit and able to lift and carry heavy weights in accordance with manual handling procedures
• Committed to funeral services
• Hold a full UK Driving Licence - Local site travel will be essential to this role
What do you get?
• Annual salary up to £31,499.95.
• Accruing 22-25 days Holiday + Bank Holidays
• Pension Scheme
• Life Assurance X2 Annual Salary
• Sick pay eligibility after 12 months of service
• Company Discounts
• Access to our internal learning & development programmes
What are the next steps?
To be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
If you are interested in learning more about Dignity Plc, please feel free to visit our website at https://www.dignityfunerals.co.uk.
Dignity Plc retains the right to close this vacancy early without prior notification, so it is advisable to complete your application at the earliest opportunity.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
via LinkedIn
posted_at: 5 days agoschedule_type: Full-time
Are you passionate about ensuring the safety and well-being of employees, visitors, and facilities? Do you have extensive experience in fire safety management within a multi site organisation? If so, we want to hear from you!
About Us:
At Dignity Funerals, we take pride in providing compassionate and respectful funeral services to families in their time of need. With a strong commitment to safety and professionalism, we are dedicated to upholding
Are you passionate about ensuring the safety and well-being of employees, visitors, and facilities? Do you have extensive experience in fire safety management within a multi site organisation? If so, we want to hear from you!
About Us:
At Dignity Funerals, we take pride in providing compassionate and respectful funeral services to families in their time of need. With a strong commitment to safety and professionalism, we are dedicated to upholding the highest standards in everything we do.
Role Overview:
As our Fire Safety Manager, you will play a pivotal role in ensuring the safety and well-being of our employees, visitors, and facilities. You will be responsible for developing and implementing robust fire safety protocols, conducting risk assessments, and providing training to staff members. Additionally, you will oversee the maintenance of emergency response plans and ensure compliance with all relevant regulations and standards.
Key Responsibilities:
• Standardise fire safety... protocols, procedures, and practices across all Dignity Funerals and Crematoriums locations.
• Provide centralised oversight and coordination of fire safety activities.
• Conduct risk assessments and develop strategies to mitigate fire hazards.
• Deliver training programs for staff members on fire safety protocols and procedures.
• Develop and maintain emergency response plans for each site.
• Stay up to date with UK fire safety regulations and standards.
• Foster effective communication and collaboration between stakeholders.
• Promote a culture of continuous improvement in fire safety practices.
Would Suit Someone Who:
• Is experienced and highly qualified in fire safety management.
• Has a ‘can do’ outcome-focused attitude.
• Possesses excellent communication and teamwork skills.
• Demonstrates a proactive approach to problem-solving.
Knowledge, Skills, and Experience Required:
• In-depth understanding of UK fire safety regulations.
• Ability to conduct comprehensive risk assessments.
• Experience in developing fire safety policies and procedures.
• Proficiency in delivering fire safety training programs.
• Strong interpersonal and communication skills.
• Effective problem-solving and leadership abilities.
• Relevant qualifications such as NEBOSH Fire Safety and Risk Management Certificate are desirable.
If you're ready to make a meaningful impact on fire safety within our organisation, apply now to join our team at Dignity Funerals!
What are the next steps?
To be considered for this role, please submit your application via the ‘apply’ button, where a member of our Talent Team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
About Us:
At Dignity Funerals, we take pride in providing compassionate and respectful funeral services to families in their time of need. With a strong commitment to safety and professionalism, we are dedicated to upholding the highest standards in everything we do.
Role Overview:
As our Fire Safety Manager, you will play a pivotal role in ensuring the safety and well-being of our employees, visitors, and facilities. You will be responsible for developing and implementing robust fire safety protocols, conducting risk assessments, and providing training to staff members. Additionally, you will oversee the maintenance of emergency response plans and ensure compliance with all relevant regulations and standards.
Key Responsibilities:
• Standardise fire safety... protocols, procedures, and practices across all Dignity Funerals and Crematoriums locations.
• Provide centralised oversight and coordination of fire safety activities.
• Conduct risk assessments and develop strategies to mitigate fire hazards.
• Deliver training programs for staff members on fire safety protocols and procedures.
• Develop and maintain emergency response plans for each site.
• Stay up to date with UK fire safety regulations and standards.
• Foster effective communication and collaboration between stakeholders.
• Promote a culture of continuous improvement in fire safety practices.
Would Suit Someone Who:
• Is experienced and highly qualified in fire safety management.
• Has a ‘can do’ outcome-focused attitude.
• Possesses excellent communication and teamwork skills.
• Demonstrates a proactive approach to problem-solving.
Knowledge, Skills, and Experience Required:
• In-depth understanding of UK fire safety regulations.
• Ability to conduct comprehensive risk assessments.
• Experience in developing fire safety policies and procedures.
• Proficiency in delivering fire safety training programs.
• Strong interpersonal and communication skills.
• Effective problem-solving and leadership abilities.
• Relevant qualifications such as NEBOSH Fire Safety and Risk Management Certificate are desirable.
If you're ready to make a meaningful impact on fire safety within our organisation, apply now to join our team at Dignity Funerals!
What are the next steps?
To be considered for this role, please submit your application via the ‘apply’ button, where a member of our Talent Team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Please note in accordance with our pre-employment checks, all roles will require a criminal record check and further enhanced checks may apply. Certain roles will be subject to ongoing checks in line with the Group SMCR Framework (Fit & Proper Policy). Further details will be explained to you throughout the recruitment process.
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company, and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed, and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
via LinkedIn
posted_at: 16 days agoschedule_type: Full-time and Temp work
At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care.
Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences,
At Dignity, we are proud to work in a unique industry. We succeed by helping people through difficult times with compassion, respect, openness and care.
Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow.
We are currently looking for a experienced Embalmer to join our dedicated and compassion team of funeral professionals at Jonathan Harvey Funeral Directors in Clydebank, to ensure that all deceased are given proper and appropriate treatment in a dignified manner and ensure the best possible standards of preparation and presentation.
This role is a 12 month fixed term contract, working full time 38.33 hours per week, Monday- Friday 08:30am - 16:30pm with an annual salary up to £31,499.95 depending on experience... and qualifications
Alongside a highly collaborative, dedicated and supportive management team, we will give you the room to stretch and develop within the industry. With both training and learning opportunities, our dedicated Learning and Development team and management team will ensure that you are delivered full training to confidently perform this role and will also aim to promote your progression. Alongside this, Dignity Plc really believes in our people, so you will also have access to a wide range of Mental and Financial Well-being tools, access to financial support and a broad range of benefits.
What Will I Be Doing as a Embalmer?
You will ensure that all deceased are given proper and appropriate treatment in a dignified manner by following the best possible standards of preparation and presentation. In addition, you will carry out the instructions by ensuring consistent delivery of the highest levels of client service as set out in ‘Helping our Clients Every Step of the Way’.
Other duties will include:
• Fully comply with the quality standards manual and Dignity’s internal procedures
• Responsible for preparing the deceased to be placed in the coffin, with an eye to the final presentation (including the condition of the coffin), taking into account any instruction made by those responsible for the arrangement
• Be prepared to offer advice to community staff on the presentation of the deceased
• Ensure identification procedures are strictly adhered to
• Work closely and develop positive relationships with the Business Leader and recommend operational initiatives that ensure cooperation between support and client services (e.g. embalmer productivity, liaison with staff responsible for dealing with clients who will be spending time with the deceased)
• Identify unnecessary costs and recommend controls to Business Leader / Service Delivery Lead
• Ensure that the reception of the deceased into the mortuary is consistent with company policy and procedures
• Complete all company and statutory documentation
• Fully comply with all Dignity’s Internal Procedures and NAFD Code of Practice. You will be responsible for and ensure that approved materials and chemicals are used in appropriate quantities complying with COSHH regulations
• Ensure compliance with all health and safety and immunisation requirements
• Adhere to the reporting procedures of all accidents in the body preparation area
• Ensure that the working practices, facility, and it’s equipment are maintained to the highest standards according to Health and Safety and company procedures.
What Do I Need?
• Be resolute about handling the deceased with care, tenderness, and complete respect for their dignity.
• Have gained or are working towards the British Institute of Embalmer’s Diploma or previous experience in embalming.
• Be physically fit and able to lift and carry heavy weights in accordance with manual handling procedures
• Committed to funeral services
• Hold a full UK Driving Licence
What are the next steps
If you are interested in learning more about Dignity Plc, please visit our website at https://www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
Great service comes from great people who are all aligned with our purpose and vision, to be the UK's Leading Provider of End-of-Life Care. We work in teams, and just like a family, we care for and protect our people and those that we look after. We embrace our diversity, celebrate our differences, and help each other grow.
We are currently looking for a experienced Embalmer to join our dedicated and compassion team of funeral professionals at Jonathan Harvey Funeral Directors in Clydebank, to ensure that all deceased are given proper and appropriate treatment in a dignified manner and ensure the best possible standards of preparation and presentation.
This role is a 12 month fixed term contract, working full time 38.33 hours per week, Monday- Friday 08:30am - 16:30pm with an annual salary up to £31,499.95 depending on experience... and qualifications
Alongside a highly collaborative, dedicated and supportive management team, we will give you the room to stretch and develop within the industry. With both training and learning opportunities, our dedicated Learning and Development team and management team will ensure that you are delivered full training to confidently perform this role and will also aim to promote your progression. Alongside this, Dignity Plc really believes in our people, so you will also have access to a wide range of Mental and Financial Well-being tools, access to financial support and a broad range of benefits.
What Will I Be Doing as a Embalmer?
You will ensure that all deceased are given proper and appropriate treatment in a dignified manner by following the best possible standards of preparation and presentation. In addition, you will carry out the instructions by ensuring consistent delivery of the highest levels of client service as set out in ‘Helping our Clients Every Step of the Way’.
Other duties will include:
• Fully comply with the quality standards manual and Dignity’s internal procedures
• Responsible for preparing the deceased to be placed in the coffin, with an eye to the final presentation (including the condition of the coffin), taking into account any instruction made by those responsible for the arrangement
• Be prepared to offer advice to community staff on the presentation of the deceased
• Ensure identification procedures are strictly adhered to
• Work closely and develop positive relationships with the Business Leader and recommend operational initiatives that ensure cooperation between support and client services (e.g. embalmer productivity, liaison with staff responsible for dealing with clients who will be spending time with the deceased)
• Identify unnecessary costs and recommend controls to Business Leader / Service Delivery Lead
• Ensure that the reception of the deceased into the mortuary is consistent with company policy and procedures
• Complete all company and statutory documentation
• Fully comply with all Dignity’s Internal Procedures and NAFD Code of Practice. You will be responsible for and ensure that approved materials and chemicals are used in appropriate quantities complying with COSHH regulations
• Ensure compliance with all health and safety and immunisation requirements
• Adhere to the reporting procedures of all accidents in the body preparation area
• Ensure that the working practices, facility, and it’s equipment are maintained to the highest standards according to Health and Safety and company procedures.
What Do I Need?
• Be resolute about handling the deceased with care, tenderness, and complete respect for their dignity.
• Have gained or are working towards the British Institute of Embalmer’s Diploma or previous experience in embalming.
• Be physically fit and able to lift and carry heavy weights in accordance with manual handling procedures
• Committed to funeral services
• Hold a full UK Driving Licence
What are the next steps
If you are interested in learning more about Dignity Plc, please visit our website at https://www.dignityfunerals.co.uk. Alternatively, to be considered for this role, please submit your application via the ‘apply’ button, where a member of our resourcing team will review your application.
Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).
Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and take decisive, informed and bold action to promote inclusion and belonging.
Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application Show more details...
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