Most recent job postings at Dignity Memorial
via JobLeads posted_at: 8 days agoschedule_type: Full-time
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work... Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families. JOB Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work...
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.

JOB RESPONSIBILITIES

Lead Generation
• Holds self-accountable for prospecting a minimum of 1-2 hours each day
• Obtains referrals from families served by the location
• Networks and builds community and civic relationships
• Explains and presents presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity

Build Rel a tion s hi ps with Families
• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family’s unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by edu c ati n g them on the benefits of pre-planning

Teamwork
• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and tea m s w i th funeral di r ecto r s, l ocat i on ma n agers, and other m embers of funeral ho m e and or ce me tery staff, to provide seam l ess, high qua l ity service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team

MINIMUM REQU I R EM E N TS

Education
• High school diploma or equivalent
• 1-2 years of college or an equivalent of education and experience

Experience
• High school equivalency and 1-2 years of college or an equivalent of education and experience
• 1-2 years of customer service or sales industry experience preferred

Licenses
• Current state/province issued driver’s license with an acceptable driving record
• Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities
• Must be able to pass the Company’s internal presentation certification within thirty days of hire
• Ability to work a number of evenings and or weekends every month
• Ability to drive frequently
• Ability to obtain and maintain an insurance license if required by state/province
• Flexible hours but, at times must have the ability to work up to 12 hours in a day
• Ability to treat others with empathy and respect
• Knowledge of computers and some software
• Customer service skills
Postal Code: 27896Category (Portal Searching): SalesJob Location: US-NC - Wilson
About Us
Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.

The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.
On request, we will seek to provide appropriate accessibility options to all applicants with disabilities
Show more details...
via Chegg Internships posted_at: 26 days agoschedule_type: Full-time
Sales Professional at SCI Shared Resources, LLC in Olive Branch, Mississippi, United States Job Description... Life's not about a job, it's about purpose. Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work? We're looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We'll change everything you ever thought Sales Professional
at SCI Shared Resources, LLC in Olive Branch, Mississippi, United States
Job Description...
Life's not about a job, it's about purpose.
Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?
We're looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We'll change everything you ever thought about working in the funeral services industry. This isn't your typical job-and we're not your typical company!
Our Sales Professionals enjoy:
Unlimited Income Potential - with a competitive commissioned incentive package
Stability - Service Corporation International (SCI*) includes the Dignity Memorial brand and is
the nation's largest provider of funeral, cremation and cemetery services. Learn more
at sci-corp.com.
Company-Provided Leads - we use the world's #1 lead-management system and other best-in-
class technology platforms
Full Benefits* - including medical, dental and vision insurance and tuition assistance,
PLUS a 401K program with a generous company match!
Ongoing Training
Advancement Opportunities
Certified Great Place to Work since 2017!
SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
For any difficulties with the application process, please reach out to SCI.jobs@sci-us.com .
• Based on eligibility requirements
Job Profile ID: S00070
To view full details and how to apply, please login or create a Job Seeker account
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Job Posting: JC235473302
Posted On: Mar 03, 2023
Updated On: Mar 06, 2023
Show more details...
via JobLeads posted_at: 12 days agoschedule_type: Full-time
Outside Sales Professional page is loaded Outside Sales Professional Apply locations CA - North Hollywood time type Part time posted on Posted Yesterday job requisition id Req.122516 ... Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! The Pre-Planning Advisor Restricted (PPAR) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements Outside Sales Professional page is loaded Outside Sales Professional
Apply locations CA - North Hollywood time type Part time posted on Posted Yesterday job requisition id Req.122516
...
Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!
The Pre-Planning Advisor Restricted (PPAR) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPAR serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPAR also develops relationships with the community.

JOB RESPONSIBILITIES

Lead Generation
• Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards
• Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars
• Obtains referrals from families served by the location by following up through visits with families after the service
• Networks and builds community and civic relationships
• Explains and presents Dignity Memorial ® Personal Planning Guide presentations to families served and referred families
• Maintains and tracks activity levels to ensure productivity
• Remains flexible with schedule to achieve results; often works nights and weekends

Build Relationships with Families
• Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through
• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Supports families in time of grief with acts of kindness
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family’s unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork
• Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff
• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Acts as one team, setting arrangement continuation visits within two to three days after the service
• Shares family concerns with rest of the SCI team

MINIMUM Requirements

Education
• High school education or equivalent
• 1-2 years of college or equivalent experience

License
• Current state/province issued driver’s license with an acceptable driving record
• In states/provinces where required, must hold a Funeral Directors License to perform this role

Experience
• Sales experience or one to two years industry experience or equivalent education
• Previous experience with Customer Relationship Management (CRM) systems is a plus

Knowledge, Skills and Abilities
• Basic computer and technology skills within a sales environment
• Ability to work well in a team, as well as independently
• Ability to work beyond “standard” hours as the need arises
• Good driving record
• Good work ethic
• High-level of integrity
• Creative, outgoing and energetic
• Comfortable presenting in front of others
• Desire to help others
• Bilingual, knowledge of another language is a plus

Work CONDITIONS
Work Environment
• Work indoors and outdoors during all seasons and weather conditions
• Local and/or multiple location traveling required
• Comply with dress code policy
Work Postures
• Sitting continuously for many hours per day, up to 6 hours per day
• May climb stairs to access buildings
Physical Demands
• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Work Hours
• Working beyond “standard” hours as the need arises

Compensation:

Salary: $15.95/hr.- $21.95/hr.

Benefits: Part-time associates working an average 20 hours a week may be eligible for 401(k).
Postal Code: 91606Category (Portal Searching): SalesJob Location: US-CA - North Hollywood Similar Jobs (2)
Sales Professional
locations CA - North Hollywood time type Part time posted on Posted 27 Days Ago Sales Professional
locations CA - North Hollywood time type Part time posted on Posted 30+ Days Ago About Us
Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.

The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.
On request, we will seek to provide appropriate accessibility options to all applicants with disabilities
Show more details...
via Salary.com posted_at: 21 days agoschedule_type: Part-time
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Experienced Sales Professionals Wanted! Generous compensation package, which consists of Variable Compensation (uncapped commissions bonus monthly contests) Are you looking for a career in SALES in a company Voted a Great Place to Work 3 years in a row?! We are the largest... sales and marketing company in pre-need sales. With Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Experienced Sales Professionals Wanted! Generous compensation package, which consists of Variable Compensation (uncapped commissions bonus monthly contests) Are you looking for a career in SALES in a company Voted a Great Place to Work 3 years in a row?! We are the largest... sales and marketing company in pre-need sales. With almost 50 years in the industry, the Neptune Society helps over 80,000 families pre-plan each year so nothing is left to chance. We are a division of a company on the New York Stock Exchange (NYSE) with $3.5 Billion revenue annually, over 24,000 employees, and approximately 2000 locations in the U.S. and Canada. If you are willing to prove yourself, we are the right Company for you! As an Outside Sales Advisor, you will be responsible for generating sales using Company provided leads from a variety of sources, this could include Web leads, Direct Mail response leads, and In-person restaurant Seminars. Why work for The Neptune Society: At The Neptune Society, our mission is to provide peace of mind through the end of life planning. Some rewarding benefits you will receive by joining our Team include: · Sales career development through the SCI Direct Certification Level Training Program – qualify to receive a free iPad upon completion! . Training pay. Successful members of our sales team come from an impressive variety of different backgrounds and experience levels! · Weekly sales and marketing strategy workshops (including Direct Sales, Residential Sales, Business2Consumer Sales) · Advancement opportunities for professional growth in the U.S and Canada- we promote from within! Requirements: · A desire to make money while helping people · Strong telephone, interpersonal, and communications skills · High level of compassion and integrity · Strong "one call/visit close" ability · Must be able to multi-task, set priorities and manage appointments · Experience with in-home and/or seminar-based sales preferred · Independent, self-reliant, self-motivated, and ability to work virtually If you are a hard-working individual with a proven track record of success, and if it is time to find your 'WHY,' please contact us to learn more. Postal Code: 76180 Category (Portal Searching): Sales Job Location: US-TX - North Richland Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI” refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities Show more details...
via Jooble posted_at: 6 days agoschedule_type: Full-time
SCI Jobs - Sales Professional - Funeral Director's License Required in Greensboro, North Carolina, United States We use cookies to improve your experience on our site. To find out more, read our privacy policy ... Skip to Main Content Job Title Location California Applicants Notice of Collection Aviso de recopilación de California View all Jobs Returning Applicants: Sign in here Sales Professional - Funeral Director's License Required | SCI Jobs Join SCI Jobs - Sales Professional - Funeral Director's License Required in Greensboro, North Carolina, United States

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Skip to Main Content Job Title Location California Applicants Notice of Collection
Aviso de recopilación de California View all Jobs Returning Applicants: Sign in here Sales Professional - Funeral Director's License Required | SCI Jobs
Join Our Talent Community - Funeral Director Interest
Do you have a Funeral Director License I agree to receive email communication about future career opportunities. I agree to receive text messages about future career opportunities. Message and data rates may apply. Sales Professional - Funeral Director's License Required Greensboro , North Carolina Apply Now Join our talent community

All current associates must apply through "My Career" on your Workday Homepage

Life’s not about a job, it’s about purpose.

Do you love sales? Are you passionate about serving your community? Do you want to make a difference with your work?

We’re looking for a sales professional to join our dynamic team! We put people first and value integrity and attention to detail in our work. We’ll change everything you ever thought about working in the funeral services industry. This isn’t your typical job—and we’re not your typical company!

Our Sales Professionals enjoy:

• Unlimited Income Potential - with a competitive commissioned incentive package

• Stability - Service Corporation International (SCI*) includes the Dignity Memorial® brand and is

the nation’s largest provider of funeral, cremation and cemetery services. Learn more

at sci-corp.com.

• Company-Provided Leads - we use the world’s #1 lead-management system and other best-in-

class technology platforms

• Full Benefits* - including medical, dental and vision insurance and tuition assistance,

PLUS a 401K program with a generous company match!

• Ongoing Training

• Advancement Opportunities

• Certified Great Place to Work since 2017!

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.

For any difficulties with the application process, please reach out to View email address on click.appcast.io .
• Based on eligibility requirements

Job Profile ID: S00070
Apply Now Join our talent community
Show more details...
via Jooble posted_at: 5 days agoschedule_type: Full-time
SCI Jobs - Sales Professional in Clinton Township, Michigan, United States We use cookies to improve your experience on our site. To find out more, read our privacy policy ... Skip to Main Content Job Title Location California Applicants Notice of Collection Aviso de recopilación de California View all Jobs Returning Applicants: Sign in here Sales Professional | SCI Jobs Sales Professional Clinton Township , Michigan Apply Now All current associates SCI Jobs - Sales Professional in Clinton Township, Michigan, United States

We use cookies to improve your experience on our site. To find out more, read our privacy policy ...
Skip to Main Content Job Title Location California Applicants Notice of Collection
Aviso de recopilación de California View all Jobs Returning Applicants: Sign in here Sales Professional | SCI Jobs
Sales Professional Clinton Township , Michigan Apply Now

All current associates must apply through "My Career" on your Workday Homepage

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

Working from home, presents at-need cemetery and pre-need arrangement services and products to consumers. Responsible for achieving monthly sales target. As a self-starter, develops relationships within the community to generate qualified leads. Follows up on leads generated from marketing campaigns to qualify lead and schedule sales appointments. Follow-up with client families for referrals by establishing professional relationships and service excellence.

JOB RESPONSIBILITIES

Revenue Generation
• Responsible for attaining or exceeding monthly sales revenue quota. Applying sales skills, presents Dignity Memorial® Personal Planning Guide electronic power point presentations to consumers informing them of at-need cemetery and pre-need arrangement services and products. Influences consumer on the benefits of pre-planning for a soft close.
• Guides and tours prospective families through cemetery grounds or crematory mausoleums actively listening to needs, asking probing questions, and discussing options. Develops an understanding of each family’s unique needs and offers solutions to meet their needs. Provides service beyond expectations to form the foundation for future sales. Promotes the SCI Brand and service excellence.
• Following company processes and procedures, thoroughly and accurately completes contracts; follows up on outstanding documents and family questions. Provides and walks family through final contract. Addresses final questions.

Prospecting
• Self-initiates leads throughout the community, professional networks, civic, businesses, and organizations by building professional and reliable relationships. Prospects at least 50% of workday such as approaching families face-to-face during events, door knocking, or seminars. Maintains and tracks activity levels in Customer Relationship Management (CRM) database to ensure productivity, often works nights and weekends
• Obtains referrals from families served through after care visits (ACV).
• Schedules sales appointments. Based on qualifying lead, prepares marketing materials or cultural knowledge for appointments.

Build Relationships with Families
• Establishes and maintains professional and service oriented relationships with families by connecting with the family, resolving their concerns and needs, and meeting commitments. Connects with families through listening, honest communication and genuine concern
• Supports families in time of grief with acts of kindness; attends services and/or receptions.
• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future

Teamwork
• Collaborates and builds professional working relationships with management and staff to provide high quality services and improve processes
• Shares family concerns with rest of the SCI team

MINIMUM REQUIREMENTS

Education
• High school diploma or equivalent required
• college coursework preferred

License
• Funeral Directors License where required by state law
• Life Insurance license where required by state law; company will support obtaining licensing
• Current state/province issued driver’s license with an acceptable driving record

Experience
• Sales experience preferred
• Industry experience a plus
• Previous Customer Relationship Management (CRM) systems experience a plus

Skills and Abilities
• Computer and technology skills
• Goal oriented self-starter
• Public speaking ability; comfortable presenting to small groups
• Ability to work well in a team, as well as independently
• Ability to work a significant number of evenings and weekends
• Bilingual is a plus

#SCI

Postal Code: 48035

Category (Portal Searching): Sales

Job Location: US-MI - Clinton Township
Apply Now
Show more details...
via JobLeads posted_at: 10 days agoschedule_type: Full-time
Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work... The AVP of Sales Operations is key stakeholder in the development of short and long term, effective sales strategies to grow our business. This position will assist the SVP of Sales with organizational processes, implementation, and development of new and future projects The AVP of Sales Operations works directly with the Senior Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work...
The AVP of Sales Operations is key stakeholder in the development of short and long term, effective sales strategies to grow our business. This position will assist the SVP of Sales with organizational processes, implementation, and development of new and future projects

The AVP of Sales Operations works directly with the Senior Vice President of Sales for an easy flow of work and communication. He/She ensures availability and provision of relevant bookings, pipeline and forecast reports, and dashboards to sales management

This leader must maintain a key focus on finding ways to improve lead conversion by channel

At SCI Direct, we believe that Family Is Everything. Come join a certified Great Place to Work with a business casual environment, an opportunity to have a hybrid work schedule, 401k with 6% company match, Adoption Assistance, and more!

JOB RESPONSIBILITIES

Leadership
• Responsible for managing the Sales Operations team and supporting sales activities
• As the 1st line of support to sales teams, develop strategic partnerships with all AOR’s.
• Must uphold and demonstrate the company’s mission and values with accountability
• Work to identify gaps, needs, & opportunities, then formulate recommended solutions & implementation plans
• Launch innovative processes that generate significant ROI for the company, including new methods
• Maintain a high level of professionalism and develop important relationships with the senior executive team.
• Facilitate strong working relationships with all relevant departments at SCI and SCID

Technology:
• Be a master of the current CRM platform, Salesforce
• Supports the effective use of all corporate CRM and SFA systems to raise sales team productivity and compliance
• Demonstrate technological abilities assisting with the implementation of new systems

Compensation Strategies and Budgeting
• Key stakeholder and partner with SVPS, working with the Sales operations team and marketing team to create and update the monthly, quarterly, and annual sales budgets by location
• Help to develop the monthly sales plans for the teams to follow.
• Acts as a primary contact/administrator for sales compensation, commission, and ad hoc bonus programs

Marketing
• Responsible for deciding where and what type of leads are given to various locations based on conversion.
• Partner with the Marketing team to make sure we are balancing the needs of the sales team within the Marketing budget.
• Prepare and maintain annual and quarterly sales goals in conjunction with the Sales Operations Team, Marketing, and the SVP of Sales
• Leads and managers sales management meetings on a regular basis to provide updates on relevant Sales Operations initiatives and development
• Other duties as assigned

Staffing
• Recruit and hire sales operations managers based on the required job profiles, and perform the training programs.
• Coaches and creates growth strategies/maps for members of the sales operations team
• Continuously assess the needs of the department from a staffing perspective and recommend solutions.

Provide Sales Reporting and Analysis
• Create, update, develop, and monitor daily and monthly reports for sales activities
• Coordinates reporting and analysis with the financial team for weekly, monthly, and ad hoc reporting. Monitor on going expenses

MINIMUM Requirements

Education
• Bachelor’s degree in Business or a related discipline
• Masters Degree not required, but is a plus

Experience
• 8 years industry sales experience
• 5 years sales management experience

Knowledge, Skills and Abilities
• Demonstrated ability to develop and successfully implement strategies and manage change
• Creative thinker with excellent business acumen, proven track record of creating and executing sales program strategies (plan and calendar) that effectively reaches all of the company’s customer segments.
• Very responsive, with a customer-centric approach and the ability to address a wide range of needs within the organization and at all levels
• Ability to work in a fast-paced environment, where collaboration is necessary and accountability is expected
• The ability to travel to various locations based on business need is required.

Work CONDITIONS
Work Environment
• Work indoors during all seasons and weather conditions
• Limited amount of local and/or multiple location traveling required
• Comply with approved dress code policy.
Work Postures
• Sitting continuously for many hours per day, up to 6 hours per day
• Climbing stairs to access buildings frequently
Physical Demands
• Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Work Hours
• Working beyond “standard” hours as the need arises
• Travel up to 10%
Postal Code: 33317Category (Portal Searching): SalesJob Location: US-FL - Plantation
About Us
Who we are. What we do.

We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve.

The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none.

"SCI” refers to Service Corporation International and its affiliates.

Equal Opportunity Employer, M/F/D/V

SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process.
On request, we will seek to provide appropriate accessibility options to all applicants with disabilities
Show more details...
via Trabajo.org posted_at: 5 days agoschedule_type: Full-time
All current associates must apply through "My Career" on your Workday Homepage Consider the possibilities of joining a Great Place to Work... Working from home or presenting to client families in the field, the Pre-Planning Advisor (PPA) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPA serves families in a professional, caring and timely manner. Follow-up and generation All current associates must apply through "My Career" on your Workday Homepage

Consider the possibilities of joining a Great Place to Work...

Working from home or presenting to client families in the field, the Pre-Planning Advisor (PPA) is a self-starter expected to achieve their quota (pacesetter) target by selling pre-need arrangements and services. The PPA serves families in a professional, caring and timely manner. Follow-up and generation of referrals from client families are integral to success and to establish a strong service relationship with families. The PPA also develops relationships with the community.

JOB RESPONSIBILITIES

Lead Generation

Consistently networks and builds relationships to generate recommendations for gaining referrals for both at-need cemetery arrangements and pre-need arrangements using company tools, processes and standards

Holds self accountable for prospecting a minimum of 4 hours every day (if working 8 hours) such as approaching families face-to-face during events, door knocking or group seminars

Obtains referrals from families served by the location by following up through visits with families after the service

Networks and builds community and civic relationships

Explains and presents Dignity Memorial® Personal Planning Guide presentations to families served and referred families

Maintains and tracks activity levels to ensure productivity

Remains flexible with schedule to achieve results; often works nights and weekends

Build Relationships with Families

Establishes and maintains strong business relationships with families by connecting with the family, relating to them, resolving their concerns and needs, and committing to follow through

Responds to client inquiries in a timely, respectful, sensitive and professional manner

Supports families in time of grief with acts of kindness

Connects with families through listening, honest communication and genuine concern

Develops an understanding of each family’s unique needs and offers solutions that provide value to them

Stays in touch with families to ensure satisfaction

Prepares for all appointments and performs all procedures with professionalism and attention to detail

Provides service beyond expectations to ensure satisfaction and to form the foundation for future sales based on long-term relationships

Builds trust-based relationships to earn the right to ask for referrals

Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning

Teamwork

Consistently builds relationships and works cooperatively with the Funeral Director and other funeral home and/or cemetery staff

Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service

Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in future

Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales

Acts as one team, setting arrangement continuation visits within two to three days after the service

Shares family concerns with rest of the SCI team

MINIMUM Requirements

Education

High school education or equivalent

1-2 years of college or equivalent experience

License

Current state/province issued driver’s license with an acceptable driving record

In states/provinces where required, must hold a Funeral Directors License to perform this role

Experience

Sales experience or one to two years industry experience or equivalent education

Previous experience with Customer Relationship Management (CRM) systems is a plus

Knowledge, Skills and Abilities

Basic computer and technology skills within a sales environment

Ability to work well in a team, as well as independently

Ability to work beyond “standard” hours as the need arises

Good driving record

Good work ethic

High-level of integrity

Creative, outgoing and energetic

Comfortable presenting in front of others

Desire to help others

Bilingual, knowledge of another language is a plus
Show more details...