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Drift
Platform
Drift.com is a conversational marketing and sales platform that helps businesses connect with their customers using conversational AI. Their products include chatbots, email and video marketing, and account-based marketing tools. Drift's AI technology helps businesses to engage with their customers in real-time, personalize the customer experience, and convert more leads into sales. The platform also features a range of tools to help support customer communication and engagement, including reporting and analytics, lead qualification, and integrations with popular CRM and marketing automation tools. Overall, Drift is designed to help businesses streamline their sales and marketing processes and provide better customer experiences.
Altogether, the system’s usefulness will depend on what the organization actually needs. What factors should organizations really look at when they’re comparing different systems?terminus.comOrganizations are welcome to install the Drift desktop app download and test out the website system, desktop system, and Drift popup.
When using this app, messaging prospects via Drift live chat will be faster, easier, and more reliable than ever. Currently, the app only supports live chat. Current Version is 2.2.5.gethelp.drift.comThe Drift Desktop App is an application for your desktop device which will allow you to quickly access your Drift conversations!
They have some advanced features, like their AI-powered qualification bot, which are definitely intriguing and valuable to a business.chatbots.orgDrift is a solid messaging app that makes it easy for businesses to talk to their website visitors and customers in real-time.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityCouncil Bluffs, Iowa
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Latitude\Longitude41.2619 / -95.8608 Google Map
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Traffic rank#6,587 Site Rank
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Site age29 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Founded2015
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HeadquartersBoston
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SubsidiariesGiant Otter Technologies,Fetchnotes,Siftrock
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Parent organizationVista Equity Partners
Traffic rank
#6,587
#6,587
Site age
29 yrs
29 yrs
Location
United States
United States
Popular Questions for Drift
Newest job postings for Drift
via Greenhouse
schedule_type: Full-time
About Drift
Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster...
More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms
Drift has become one of the fastest
About Drift
Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster...
More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms
Drift has become one of the fastest growing SaaS companies of all-time and was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston Business Journal's Best Places to Work, and SaaS Company of the Year by the NEVCA.
What you’ll be doing on the Product team at Drift:
In this role, you’ll own a key product area driving Drift’s vision. We’re working to make it easier for companies to buy products from other companies. To do this you’ll:
• Look for opportunities to make it easier for buyers and sellers to connect, and determine how Drift can extend to solve more problems for our customers.
• Talk to customers and prospects to understand their problems, and validate that your teams’ solutions solve a real problem for them.
• Know the market cold. You'll be an expert on the nuances of how our customers operate via your own research, but will also work with customers, partners, and industry analysts to help develop your point of view
• Partner with product design and engineering to research, design, and deliver validated features to help businesses better serve their buyers.
• Define the Go-To-Market and work with Product Marketing to generate awareness, demand, and revenue.
• Write “Get The Job Done” style user stories, flesh out the ideas with your teams, track the adoption metrics and success, and share out the results company-wide.
About you and what type of skills you’ll need
• You have experience building products in B2B Enterprise SaaS for 3+ years, Marketing or Sales products a plus.
• You have 4-7+ years of software product management experience
• Preferably have some experience in sales so you can deeply understand our users
• You have a BS degree, preferably in a technical field
• You understand data and can leverage data analysis tools to derive insights.
• You have excellent written and oral communication skills, including experience presenting to executive stakeholders, participating in the sales process, and handling sensitive customer escalations.
• You are comfortable with ambiguity, making decisions quickly and autonomously, and shifting directions as needed.
• You are can take candid feedback well and are looking to grow your skill sets
• You thrive in a changing environment, and enjoy the challenge of working on many parts of the product life cycle at once.
• You are detail oriented and organized.
Drift is committed to being an equal opportunity employer.
We know that applying for a new job can be intimidating. But guess what? At Drift, there is no such thing as a “ideal candidate.” We believe in the power of teamwork -- and in the desire to learn something new every day. We believe in hiring people, not just skills. Take it from our Cofounder.
If this sounds like a company you would like to join and a role you would thrive in, please don’t hold back from applying! Whatever skills you bring to the table or background you’re coming from, we welcome you to start a conversation with us. We need your unique perspective for our continued innovation and success. We’re looking forward to learning more about you!
Drift is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at disabilities@drift.com #LI-Remote #LI-BK
In service of various states’ wage disclosure laws: The base salary range for this role’s listed level is currently $165K to $200K for US candidates. Through a review of equity with other team members, market data, experience, knowledge, skills and the abilities of the applicant, the level and salary ranges may change Show more details...
Drift is the Revenue Acceleration platform that uses Conversational Marketing and Conversational Sales to help companies grow revenue and increase customer lifetime value, faster...
More than 50,000 businesses use Drift to align sales and marketing on a single platform to deliver a unified customer experience where people are free to have a conversation with a business at any time, on their terms
Drift has become one of the fastest growing SaaS companies of all-time and was named to the Forbes Cloud 100, LinkedIn Top 50 Startups, Entrepreneur's Top Company Cultures, Boston Business Journal's Best Places to Work, and SaaS Company of the Year by the NEVCA.
What you’ll be doing on the Product team at Drift:
In this role, you’ll own a key product area driving Drift’s vision. We’re working to make it easier for companies to buy products from other companies. To do this you’ll:
• Look for opportunities to make it easier for buyers and sellers to connect, and determine how Drift can extend to solve more problems for our customers.
• Talk to customers and prospects to understand their problems, and validate that your teams’ solutions solve a real problem for them.
• Know the market cold. You'll be an expert on the nuances of how our customers operate via your own research, but will also work with customers, partners, and industry analysts to help develop your point of view
• Partner with product design and engineering to research, design, and deliver validated features to help businesses better serve their buyers.
• Define the Go-To-Market and work with Product Marketing to generate awareness, demand, and revenue.
• Write “Get The Job Done” style user stories, flesh out the ideas with your teams, track the adoption metrics and success, and share out the results company-wide.
About you and what type of skills you’ll need
• You have experience building products in B2B Enterprise SaaS for 3+ years, Marketing or Sales products a plus.
• You have 4-7+ years of software product management experience
• Preferably have some experience in sales so you can deeply understand our users
• You have a BS degree, preferably in a technical field
• You understand data and can leverage data analysis tools to derive insights.
• You have excellent written and oral communication skills, including experience presenting to executive stakeholders, participating in the sales process, and handling sensitive customer escalations.
• You are comfortable with ambiguity, making decisions quickly and autonomously, and shifting directions as needed.
• You are can take candid feedback well and are looking to grow your skill sets
• You thrive in a changing environment, and enjoy the challenge of working on many parts of the product life cycle at once.
• You are detail oriented and organized.
Drift is committed to being an equal opportunity employer.
We know that applying for a new job can be intimidating. But guess what? At Drift, there is no such thing as a “ideal candidate.” We believe in the power of teamwork -- and in the desire to learn something new every day. We believe in hiring people, not just skills. Take it from our Cofounder.
If this sounds like a company you would like to join and a role you would thrive in, please don’t hold back from applying! Whatever skills you bring to the table or background you’re coming from, we welcome you to start a conversation with us. We need your unique perspective for our continued innovation and success. We’re looking forward to learning more about you!
Drift is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at disabilities@drift.com #LI-Remote #LI-BK
In service of various states’ wage disclosure laws: The base salary range for this role’s listed level is currently $165K to $200K for US candidates. Through a review of equity with other team members, market data, experience, knowledge, skills and the abilities of the applicant, the level and salary ranges may change Show more details...
via JobLeads
posted_at: 4 days agoschedule_type: Full-time
Office: Boston, MA, San Francisco, CA, or Tampa, FL
Drift®, the Conversation Cloud company, helps businesses connect with people at the right time, in the right place with the right conversation. Using the Drift Conversation Cloud, businesses can personalize experiences that lead to more quality pipeline, revenue and lifelong customers. Drift brings Conversational Marketing, Conversational Sales... and Conversational Service into a single platform
Office: Boston, MA, San Francisco, CA, or Tampa, FL
Drift®, the Conversation Cloud company, helps businesses connect with people at the right time, in the right place with the right conversation. Using the Drift Conversation Cloud, businesses can personalize experiences that lead to more quality pipeline, revenue and lifelong customers. Drift brings Conversational Marketing, Conversational Sales... and Conversational Service into a single platform that integrates chat, email and video and powers personalized experiences with artificial intelligence (AI) at all stages of the customer journey. More than 5,000 customers use Drift to deliver a more enjoyable and more human buying experience that builds trust and accelerates revenue. Representing less than 1% of unicorns led by Latino founders, Drift is building an equitable, enduring company to transform the way businesses buy from businesses.
What you’ll be doing on the customer team at Drift:
• Coach, lead, and mentor an impactful team of managers and individual contributors
• Work with customers across all industries to drive satisfaction, further engagement and adoption
• Continue hiring a dedicated and ambitious team of CSMs who can drive the success and growth of our Enterprise customers
• Develop strategies and process to support best in class customer engagement, adoption, advocacy, retention and growth
• Drive continuous improvement through timely feedback, weekly 1:1 meetings, and team building
• Contribute best practices to increase product adoption and customer satisfaction
• Partner with our VP of Enterprise sales to support the expansion of Drift customers
• Liaise and partner with cross-functional teams, such as our Product team to demonstrate Enterprise customer product needs
• Measure team effectiveness through accurate forecasting, performance against core metrics, and customer outcomes
• Hit retention and customer health goals on a quarterly and annual basis
• Ensure the team has the training, coaching, and tools vital to improving customers’ experience.
About you and what type of skills you'll need:
• We’re looking for an Enterprise success leader who has experience both building and driving a go-to-market strategy for success in a fast growing tech company
• Consistent record of meeting or exceeding retention and adoption goals
• 5+ years of experience running Customer Success teams
• Solid foundation in Customer Success processes, critical metrics, and getting results
• Excellent ability to communicate internally and externally, ability to quickly build relationships, and work well cross-functionally
• Proven ability to hire, train, and enable CSMs with strong performance leadership skills
• Ability to identify and resolve problems in CS processes
• Confirmed understanding of SaaS applications within the MarTech and Sales Tech space
• CRM and CRM reporting and data analysis/modeling experience is a plus
• Comfortable and willing to be a hands-on contributor
Additional traits that will be helpful for success:
• Customer Centricity: You are a trusted partner and advisor to your customers, and their needs influence your success strategy, best practices, and processes.
• Agility/Rigor : As things change and move quickly, you are excited by the fast pace, and opportunity to constantly learn and help your team learn
• Scrappiness : You are energized by rolling up your sleeves and making things happen, and enabling your team to do the same.
• Extreme ownership : You hold yourself accountable to a high bar. You are supremely organized, you see what needs to happen.
• Implementation, Project & Change Management : You know what it takes to get customers moving quickly and seeing value from software for their business. Additionally, you know how to inspire change through an organization and support CSMs in how to guide customers through that change.
• Results & Data Driven : You understand the metrics of the business you are responsible for, adoption, health, retention, to growth, you are constantly evaluating the metrics and output of CSM efforts. You demonstrate these insights to drive constant improvement.
Drift is committed to being an equal opportunity employer.
We know that applying for a new job can be intimidating. But guess what? At Drift, there is no such thing as an “ideal candidate.” We believe in the power of teamwork -- and in the desire to learn something new every day. We believe in hiring people, not just skills . Take it from our Founder .
If this sounds like a company you would like to join and a role you would thrive in, please don’t hold back from applying! Whatever skills you bring to the table or background you’re coming from, we welcome you to start a conversation with us. We need your unique perspective for our continued innovation and success. We’re looking forward to learning more about you!
Drift is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at disabilities@drift.com. #LI-Remote
For Colorado residents: The base salary range for this role’s listed level is currently $145K to $182K for Colorado residents only. Through a review of equity with other team members, market data, experience, knowledge, skills and the abilities of the applicant, the level and salary ranges may change. Sales roles are also eligible for incentive pay targeted at a percentage of the base salary. Disclosure as required by the Colorado Equal Pay for Equal Work Act, C.R.S. § 8-5-101 et seq.
Interested in hearing more news and content on Drift Show more details...
Drift®, the Conversation Cloud company, helps businesses connect with people at the right time, in the right place with the right conversation. Using the Drift Conversation Cloud, businesses can personalize experiences that lead to more quality pipeline, revenue and lifelong customers. Drift brings Conversational Marketing, Conversational Sales... and Conversational Service into a single platform that integrates chat, email and video and powers personalized experiences with artificial intelligence (AI) at all stages of the customer journey. More than 5,000 customers use Drift to deliver a more enjoyable and more human buying experience that builds trust and accelerates revenue. Representing less than 1% of unicorns led by Latino founders, Drift is building an equitable, enduring company to transform the way businesses buy from businesses.
What you’ll be doing on the customer team at Drift:
• Coach, lead, and mentor an impactful team of managers and individual contributors
• Work with customers across all industries to drive satisfaction, further engagement and adoption
• Continue hiring a dedicated and ambitious team of CSMs who can drive the success and growth of our Enterprise customers
• Develop strategies and process to support best in class customer engagement, adoption, advocacy, retention and growth
• Drive continuous improvement through timely feedback, weekly 1:1 meetings, and team building
• Contribute best practices to increase product adoption and customer satisfaction
• Partner with our VP of Enterprise sales to support the expansion of Drift customers
• Liaise and partner with cross-functional teams, such as our Product team to demonstrate Enterprise customer product needs
• Measure team effectiveness through accurate forecasting, performance against core metrics, and customer outcomes
• Hit retention and customer health goals on a quarterly and annual basis
• Ensure the team has the training, coaching, and tools vital to improving customers’ experience.
About you and what type of skills you'll need:
• We’re looking for an Enterprise success leader who has experience both building and driving a go-to-market strategy for success in a fast growing tech company
• Consistent record of meeting or exceeding retention and adoption goals
• 5+ years of experience running Customer Success teams
• Solid foundation in Customer Success processes, critical metrics, and getting results
• Excellent ability to communicate internally and externally, ability to quickly build relationships, and work well cross-functionally
• Proven ability to hire, train, and enable CSMs with strong performance leadership skills
• Ability to identify and resolve problems in CS processes
• Confirmed understanding of SaaS applications within the MarTech and Sales Tech space
• CRM and CRM reporting and data analysis/modeling experience is a plus
• Comfortable and willing to be a hands-on contributor
Additional traits that will be helpful for success:
• Customer Centricity: You are a trusted partner and advisor to your customers, and their needs influence your success strategy, best practices, and processes.
• Agility/Rigor : As things change and move quickly, you are excited by the fast pace, and opportunity to constantly learn and help your team learn
• Scrappiness : You are energized by rolling up your sleeves and making things happen, and enabling your team to do the same.
• Extreme ownership : You hold yourself accountable to a high bar. You are supremely organized, you see what needs to happen.
• Implementation, Project & Change Management : You know what it takes to get customers moving quickly and seeing value from software for their business. Additionally, you know how to inspire change through an organization and support CSMs in how to guide customers through that change.
• Results & Data Driven : You understand the metrics of the business you are responsible for, adoption, health, retention, to growth, you are constantly evaluating the metrics and output of CSM efforts. You demonstrate these insights to drive constant improvement.
Drift is committed to being an equal opportunity employer.
We know that applying for a new job can be intimidating. But guess what? At Drift, there is no such thing as an “ideal candidate.” We believe in the power of teamwork -- and in the desire to learn something new every day. We believe in hiring people, not just skills . Take it from our Founder .
If this sounds like a company you would like to join and a role you would thrive in, please don’t hold back from applying! Whatever skills you bring to the table or background you’re coming from, we welcome you to start a conversation with us. We need your unique perspective for our continued innovation and success. We’re looking forward to learning more about you!
Drift is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at disabilities@drift.com. #LI-Remote
For Colorado residents: The base salary range for this role’s listed level is currently $145K to $182K for Colorado residents only. Through a review of equity with other team members, market data, experience, knowledge, skills and the abilities of the applicant, the level and salary ranges may change. Sales roles are also eligible for incentive pay targeted at a percentage of the base salary. Disclosure as required by the Colorado Equal Pay for Equal Work Act, C.R.S. § 8-5-101 et seq.
Interested in hearing more news and content on Drift Show more details...
via Indeed
posted_at: 8 days agoschedule_type: Full-time
About Drift
Drift®, the Conversation Cloud company, helps businesses connect with people at the right time, in the right place with the right conversation. Using the Drift Conversation Cloud, businesses can personalize experiences that lead to more quality pipeline, revenue and lifelong customers. Drift brings Conversational Marketing, Conversational Sales and Conversational Service into a... single platform that integrates chat, email and video
About Drift
Drift®, the Conversation Cloud company, helps businesses connect with people at the right time, in the right place with the right conversation. Using the Drift Conversation Cloud, businesses can personalize experiences that lead to more quality pipeline, revenue and lifelong customers. Drift brings Conversational Marketing, Conversational Sales and Conversational Service into a... single platform that integrates chat, email and video and powers personalized experiences with artificial intelligence (AI) at all stages of the customer journey. More than 5,000 customers use Drift to deliver a more enjoyable and more human buying experience that builds trust and accelerates revenue. Representing less than 1% of unicorns led by Latino founders, Drift is building an equitable, enduring company to transform the way businesses buy from businesses.
About the team:
At Drift, we're known for defining what best-in-class digital marketing looks like. Our digital marketing team is a collaborative team of innovative marketers who question the status-quo to create digital experiences that surprise and delight our future and existing customers.
About the role:
We're looking for an Associate Digital Marketer who can help us generate pipeline from digital campaigns through a variety of channels and programs. We want every buyer to receive the right message at the right time, so they receive a personalized, white glove treatment. Plus, you'll get to learn from a team of digital marketers, demand generation marketers, copywriters, and designers at a rapidly growing software company.
We are looking for a proactive, enthusiastic, and ready to learn individual who is eager to dive into our digital channels, learn quickly, and make an impact on a fast-paced, agile team.
By month 3 you'll:
• Launch your first ad campaigns, and coordinate incoming ad requests with our Content and Creative teams.
• Create new landing pages and Drift playbooks for our quarterly campaigns.
• Work cross-functionally to support our content syndication programs, ensuring high-quality lead generation.
By month 6 you'll:
• Build integrated nurture programs to deliver a personalized buying experience at every stage of our funnel.
• Update our website with search engine optimized content, re-branded templates, and targeted CTAs.
• Collaborate with our Product team to beta test new features in our own instance of Drift.
By 1 year you'll have:
• Have a diversified digital marketing skill set
• Measure and analyze performance dashboards, proactively recommending opportunities for further growth and optimization exist.
• Own email nurtures for our targeted personas
About you and what type of skills you'll need:
• Bachelor's degree in business, marketing, or related field
• 1-2 years of marketing experience, internships OK, preferably in a B2B tech based, martech, or agency environment
• You have excellent communication skills
• You're a proactive problem-solver who's motivated to understand and expand the impact of your work
• You have excellent time management skills, with a sharp focus on your goals and accountability for daily, weekly and monthly activities to achieve them
• You're curious about learning new things and confident to share what you know with others
• Experience in digital advertising or landing page creation is a plus
• Familiarity with martech platforms such as Drift, WordPress, Google Ads, LinkedIn Ads, Facebook Ads, 6sense, or MetaData is a plus
• Familiarity with project management tools such as Asana or Trello is a plus
Drift is committed to being an equal opportunity employer.
We know that applying for a new job can be intimidating. But guess what? At Drift, there is no such thing as an "ideal candidate." We believe in the power of teamwork - and in the desire to learn something new every day. We believe in hiring people, not just skills. Take it from our Founder.
If this sounds like a company you would like to join and a role you would thrive in, please don't hold back from applying! Whatever skills you bring to the table or background you're coming from, we welcome you to start a conversation with us. We need your unique perspective for our continued innovation and success. We're looking forward to learning more about you!
Drift is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at disabilities@drift.com Show more details...
Drift®, the Conversation Cloud company, helps businesses connect with people at the right time, in the right place with the right conversation. Using the Drift Conversation Cloud, businesses can personalize experiences that lead to more quality pipeline, revenue and lifelong customers. Drift brings Conversational Marketing, Conversational Sales and Conversational Service into a... single platform that integrates chat, email and video and powers personalized experiences with artificial intelligence (AI) at all stages of the customer journey. More than 5,000 customers use Drift to deliver a more enjoyable and more human buying experience that builds trust and accelerates revenue. Representing less than 1% of unicorns led by Latino founders, Drift is building an equitable, enduring company to transform the way businesses buy from businesses.
About the team:
At Drift, we're known for defining what best-in-class digital marketing looks like. Our digital marketing team is a collaborative team of innovative marketers who question the status-quo to create digital experiences that surprise and delight our future and existing customers.
About the role:
We're looking for an Associate Digital Marketer who can help us generate pipeline from digital campaigns through a variety of channels and programs. We want every buyer to receive the right message at the right time, so they receive a personalized, white glove treatment. Plus, you'll get to learn from a team of digital marketers, demand generation marketers, copywriters, and designers at a rapidly growing software company.
We are looking for a proactive, enthusiastic, and ready to learn individual who is eager to dive into our digital channels, learn quickly, and make an impact on a fast-paced, agile team.
By month 3 you'll:
• Launch your first ad campaigns, and coordinate incoming ad requests with our Content and Creative teams.
• Create new landing pages and Drift playbooks for our quarterly campaigns.
• Work cross-functionally to support our content syndication programs, ensuring high-quality lead generation.
By month 6 you'll:
• Build integrated nurture programs to deliver a personalized buying experience at every stage of our funnel.
• Update our website with search engine optimized content, re-branded templates, and targeted CTAs.
• Collaborate with our Product team to beta test new features in our own instance of Drift.
By 1 year you'll have:
• Have a diversified digital marketing skill set
• Measure and analyze performance dashboards, proactively recommending opportunities for further growth and optimization exist.
• Own email nurtures for our targeted personas
About you and what type of skills you'll need:
• Bachelor's degree in business, marketing, or related field
• 1-2 years of marketing experience, internships OK, preferably in a B2B tech based, martech, or agency environment
• You have excellent communication skills
• You're a proactive problem-solver who's motivated to understand and expand the impact of your work
• You have excellent time management skills, with a sharp focus on your goals and accountability for daily, weekly and monthly activities to achieve them
• You're curious about learning new things and confident to share what you know with others
• Experience in digital advertising or landing page creation is a plus
• Familiarity with martech platforms such as Drift, WordPress, Google Ads, LinkedIn Ads, Facebook Ads, 6sense, or MetaData is a plus
• Familiarity with project management tools such as Asana or Trello is a plus
Drift is committed to being an equal opportunity employer.
We know that applying for a new job can be intimidating. But guess what? At Drift, there is no such thing as an "ideal candidate." We believe in the power of teamwork - and in the desire to learn something new every day. We believe in hiring people, not just skills. Take it from our Founder.
If this sounds like a company you would like to join and a role you would thrive in, please don't hold back from applying! Whatever skills you bring to the table or background you're coming from, we welcome you to start a conversation with us. We need your unique perspective for our continued innovation and success. We're looking forward to learning more about you!
Drift is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at disabilities@drift.com Show more details...
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