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Most recent job postings at Duda.co HQ
via Duda
posted_at: 27 days agoschedule_type: Full-time
A DAY IN THE LIFE OF:
Do you measure your success by the success of your customers? At Duda (www.duda.co) we are driven by our desire to empower our customers with the most innovative and efficient tools for creating, managing, and cultivating the online presence of their SMB customers...
We are seeking a Technical Support Engineer who will provide advanced technical support to our growing web designers and professional customer base. As part of
A DAY IN THE LIFE OF:
Do you measure your success by the success of your customers? At Duda (www.duda.co) we are driven by our desire to empower our customers with the most innovative and efficient tools for creating, managing, and cultivating the online presence of their SMB customers...
We are seeking a Technical Support Engineer who will provide advanced technical support to our growing web designers and professional customer base. As part of our Customer Success team, you will also help drive product adoption, share best practices, and implement growth and optimization strategies to drive maximum value and success with new and existing Duda customers.
If you are passionate about using your technical skills to solve customer issues, have proven knowledge of HTML/CSS/Javascript, and are looking to help build a world-class customer support team, then this is the perfect opportunity for you!
WHAT YOU’LL DO:
• Respond to customer support inquiries as quickly and accurately as possible via chat, phone, and email
• Take technical escalations and coordinate solutions with your peers
• Evangelize Duda’s product features and assisting customers in the adoption of Duda’s products to help them build long-term success
• Engage each account to ensure that every Duda functionality and offering is being leveraged, maximizing the value of each Duda subscription
• Proactively find ways to upskill, train and build new processes and efficiencies for the betterment of the entire support team
• Advocate for customers’ needs and contributing to our growing knowledge base of articles and videos
• Work cross-functionally with other teams (Sales, Product, QA, Account Management) to advocate for Duda’s wide variety of customers
WHAT YOU BRING:
• 2+ years of experience providing exceptional customer support in a SaaS or technical software company
• Knowledge of HTML/CSS/Javascript or other object-oriented languages as well as the use of APIs
• Technical curiosity and relentlessness to figure out how things work
• Empathy towards customer’s issues and confidence in your ability to drive them to success
• Customer-oriented mindset: you "own" the customer's problems and are able to solve inquiries effectively and efficiently.
WHAT YOU WILL LOVE WORKING FOR DUDA
• A supportive, agile and creative work environment with phenomenal colleagues.
• Competitive compensation, ongoing recognition, and an opportunity to develop new skills and fast-track your career.
• Opportunity to join an explosive industry, a successful and growing organization, and a supportive leadership team who is passionate about the employee experience.
• Unlimited PTO/vacation, top-tier health benefits, 401(k), dog-friendly offices, and in-office provided lunches.
• Fun, snacks, jokes, space, and an environment to be your best self.
Want to learn more about Duda? Check us out here!
Lastly, we offer a competitive and comprehensive compensation package including base salary and equity. We make sure there is equal pay for equal work and value diversity and inclusion. While compensation offers will ultimately be based on the candidate’s skills and experiences, the minimum of what you can expect for this position is $60,000. The actual offer will vary depending on the candidate's skills and competencies.
Please note: Duda values the connection, collaboration, and creativity sparked by working together in person. We also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why we believe that a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a hybrid work schedule (3 days in the office, two days remote).
#LI-Hybrid Show more details...
Do you measure your success by the success of your customers? At Duda (www.duda.co) we are driven by our desire to empower our customers with the most innovative and efficient tools for creating, managing, and cultivating the online presence of their SMB customers...
We are seeking a Technical Support Engineer who will provide advanced technical support to our growing web designers and professional customer base. As part of our Customer Success team, you will also help drive product adoption, share best practices, and implement growth and optimization strategies to drive maximum value and success with new and existing Duda customers.
If you are passionate about using your technical skills to solve customer issues, have proven knowledge of HTML/CSS/Javascript, and are looking to help build a world-class customer support team, then this is the perfect opportunity for you!
WHAT YOU’LL DO:
• Respond to customer support inquiries as quickly and accurately as possible via chat, phone, and email
• Take technical escalations and coordinate solutions with your peers
• Evangelize Duda’s product features and assisting customers in the adoption of Duda’s products to help them build long-term success
• Engage each account to ensure that every Duda functionality and offering is being leveraged, maximizing the value of each Duda subscription
• Proactively find ways to upskill, train and build new processes and efficiencies for the betterment of the entire support team
• Advocate for customers’ needs and contributing to our growing knowledge base of articles and videos
• Work cross-functionally with other teams (Sales, Product, QA, Account Management) to advocate for Duda’s wide variety of customers
WHAT YOU BRING:
• 2+ years of experience providing exceptional customer support in a SaaS or technical software company
• Knowledge of HTML/CSS/Javascript or other object-oriented languages as well as the use of APIs
• Technical curiosity and relentlessness to figure out how things work
• Empathy towards customer’s issues and confidence in your ability to drive them to success
• Customer-oriented mindset: you "own" the customer's problems and are able to solve inquiries effectively and efficiently.
WHAT YOU WILL LOVE WORKING FOR DUDA
• A supportive, agile and creative work environment with phenomenal colleagues.
• Competitive compensation, ongoing recognition, and an opportunity to develop new skills and fast-track your career.
• Opportunity to join an explosive industry, a successful and growing organization, and a supportive leadership team who is passionate about the employee experience.
• Unlimited PTO/vacation, top-tier health benefits, 401(k), dog-friendly offices, and in-office provided lunches.
• Fun, snacks, jokes, space, and an environment to be your best self.
Want to learn more about Duda? Check us out here!
Lastly, we offer a competitive and comprehensive compensation package including base salary and equity. We make sure there is equal pay for equal work and value diversity and inclusion. While compensation offers will ultimately be based on the candidate’s skills and experiences, the minimum of what you can expect for this position is $60,000. The actual offer will vary depending on the candidate's skills and competencies.
Please note: Duda values the connection, collaboration, and creativity sparked by working together in person. We also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why we believe that a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a hybrid work schedule (3 days in the office, two days remote).
#LI-Hybrid Show more details...
via Duda
posted_at: 5 days agoschedule_type: Full-time
A DAY IN THE LIFE OF
Duda is the leading website builder for web professionals, marketing agencies, and vertical SaaS platforms that serve small businesses. Duda has partnered with some of the biggest tech and media players worldwide. Over 1 million sites have been created on the Duda platform by over 20,000 agencies across the globe. To date, Duda has raised $100 million in funding from... investors including Susquehanna Growth Equity, Pitango VC,
A DAY IN THE LIFE OF
Duda is the leading website builder for web professionals, marketing agencies, and vertical SaaS platforms that serve small businesses. Duda has partnered with some of the biggest tech and media players worldwide. Over 1 million sites have been created on the Duda platform by over 20,000 agencies across the globe. To date, Duda has raised $100 million in funding from... investors including Susquehanna Growth Equity, Pitango VC, Claridge Israel and Zeev Ventures.
Duda is seeking a results-driven Vice President of Business Development with a strong technology sales background to lead and execute the strategy for sourcing, closing, enabling, and retaining new Enterprise partners worldwide. Reporting to Duda’s CCO, The ideal candidate will have a deep understanding of the web design industry and a proven track record in sales, customer relationship management, and business development.
As the VP of Business Development, you will identify and build relationships with new Enterprise channel partners, negotiate and execute business contracts, and collaborate with Duda's Executive Team to align business development objectives with overall company goals.
WHAT YOU'LL DO
• Develop and execute a comprehensive global business development plan, with a focus on driving growth and revenue for Duda's platform
• Identify and qualify new Enterprise channel partners that can drive growth for Duda's platform, leveraging your existing network of contacts and relationships
• Build strong relationships with key stakeholders and decision-makers, positioning Duda as a trusted partner for web design and digital marketing solutions
• Negotiate and execute business contracts and agreements, working closely with legal and finance teams to ensure deal terms are favorable and consistent with Duda's business objectives
• Work closely with Duda's product, marketing, and support teams to ensure that partners are enabled and successful, providing ongoing support and guidance as needed
• Develop a deep understanding of the web design industry and Duda's competitors to inform business development strategies, staying up-to-date with emerging trends and opportunities
• Collaborate with Duda's Executive Team to align business development objectives with overall company goals, contributing to the strategic direction of the company
WHAT YOU'LL ADD TO DUDA
• 10+ years of experience in technology sales, business development, or account management
• Proven success in identifying, closing, and retaining new Enterprise channel partners
• Strong interpersonal skills and ability to sell into C-Level, with a track record of building lasting relationships with clients and partners
• Strong negotiation skills and ability to close deals, with experience negotiating complex contracts and agreements
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Ability to work independently and prioritize tasks in a fast-paced environment, with a results-driven mindset
• Deep understanding of digital marketing to SMB and SaaS B2B, with a focus on web design and development
• Technically savvy, with experience working with web architecture (API, HTML/CSS) and a passion for emerging technologies
• Bachelor's degree in business, marketing, or a related field
We want to hear from you if you are a senior tech sales executive with a proven track record of success and a passion for driving growth in the web design industry. Duda offers a highly competitive salary, equity, benefits package, and a dynamic and collaborative work environment. Join our team and help shape the future of web design! Apply now to make your mark.
Want to learn more about Duda? Check us out here!
Please note: Duda values the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a varied work schedule (3 days in the office, two days remote), but we are open to remote for this role.
#LI-Hybrid Show more details...
Duda is the leading website builder for web professionals, marketing agencies, and vertical SaaS platforms that serve small businesses. Duda has partnered with some of the biggest tech and media players worldwide. Over 1 million sites have been created on the Duda platform by over 20,000 agencies across the globe. To date, Duda has raised $100 million in funding from... investors including Susquehanna Growth Equity, Pitango VC, Claridge Israel and Zeev Ventures.
Duda is seeking a results-driven Vice President of Business Development with a strong technology sales background to lead and execute the strategy for sourcing, closing, enabling, and retaining new Enterprise partners worldwide. Reporting to Duda’s CCO, The ideal candidate will have a deep understanding of the web design industry and a proven track record in sales, customer relationship management, and business development.
As the VP of Business Development, you will identify and build relationships with new Enterprise channel partners, negotiate and execute business contracts, and collaborate with Duda's Executive Team to align business development objectives with overall company goals.
WHAT YOU'LL DO
• Develop and execute a comprehensive global business development plan, with a focus on driving growth and revenue for Duda's platform
• Identify and qualify new Enterprise channel partners that can drive growth for Duda's platform, leveraging your existing network of contacts and relationships
• Build strong relationships with key stakeholders and decision-makers, positioning Duda as a trusted partner for web design and digital marketing solutions
• Negotiate and execute business contracts and agreements, working closely with legal and finance teams to ensure deal terms are favorable and consistent with Duda's business objectives
• Work closely with Duda's product, marketing, and support teams to ensure that partners are enabled and successful, providing ongoing support and guidance as needed
• Develop a deep understanding of the web design industry and Duda's competitors to inform business development strategies, staying up-to-date with emerging trends and opportunities
• Collaborate with Duda's Executive Team to align business development objectives with overall company goals, contributing to the strategic direction of the company
WHAT YOU'LL ADD TO DUDA
• 10+ years of experience in technology sales, business development, or account management
• Proven success in identifying, closing, and retaining new Enterprise channel partners
• Strong interpersonal skills and ability to sell into C-Level, with a track record of building lasting relationships with clients and partners
• Strong negotiation skills and ability to close deals, with experience negotiating complex contracts and agreements
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Ability to work independently and prioritize tasks in a fast-paced environment, with a results-driven mindset
• Deep understanding of digital marketing to SMB and SaaS B2B, with a focus on web design and development
• Technically savvy, with experience working with web architecture (API, HTML/CSS) and a passion for emerging technologies
• Bachelor's degree in business, marketing, or a related field
We want to hear from you if you are a senior tech sales executive with a proven track record of success and a passion for driving growth in the web design industry. Duda offers a highly competitive salary, equity, benefits package, and a dynamic and collaborative work environment. Join our team and help shape the future of web design! Apply now to make your mark.
Want to learn more about Duda? Check us out here!
Please note: Duda values the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a varied work schedule (3 days in the office, two days remote), but we are open to remote for this role.
#LI-Hybrid Show more details...
via Built In Colorado
posted_at: 4 days agoschedule_type: Full-timework_from_home: 1
A DAY IN THE LIFE OF
Duda is the leading website builder for web professionals, marketing agencies, and vertical SaaS platforms that serve small businesses. Duda has partnered with some of the biggest tech and media players worldwide. Over 1 million sites have been created on the Duda platform by over 20,000 agencies across the globe. To date, Duda has raised $100 million in funding from... investors including Susquehanna Growth Equity, Pitango VC,
A DAY IN THE LIFE OF
Duda is the leading website builder for web professionals, marketing agencies, and vertical SaaS platforms that serve small businesses. Duda has partnered with some of the biggest tech and media players worldwide. Over 1 million sites have been created on the Duda platform by over 20,000 agencies across the globe. To date, Duda has raised $100 million in funding from... investors including Susquehanna Growth Equity, Pitango VC, Claridge Israel and Zeev Ventures.
Duda is seeking a results-driven Vice President of Business Development with a strong technology sales background to lead and execute the strategy for sourcing, closing, enabling, and retaining new Enterprise partners worldwide. Reporting to Duda’s CCO, The ideal candidate will have a deep understanding of the web design industry and a proven track record in sales, customer relationship management, and business development.
As the VP of Business Development, you will identify and build relationships with new Enterprise channel partners, negotiate and execute business contracts, and collaborate with Duda's Executive Team to align business development objectives with overall company goals.
WHAT YOU'LL DO
• Develop and execute a comprehensive global business development plan, with a focus on driving growth and revenue for Duda's platform
• Identify and qualify new Enterprise channel partners that can drive growth for Duda's platform, leveraging your existing network of contacts and relationships
• Build strong relationships with key stakeholders and decision-makers, positioning Duda as a trusted partner for web design and digital marketing solutions
• Negotiate and execute business contracts and agreements, working closely with legal and finance teams to ensure deal terms are favorable and consistent with Duda's business objectives
• Work closely with Duda's product, marketing, and support teams to ensure that partners are enabled and successful, providing ongoing support and guidance as needed
• Develop a deep understanding of the web design industry and Duda's competitors to inform business development strategies, staying up-to-date with emerging trends and opportunities
• Collaborate with Duda's Executive Team to align business development objectives with overall company goals, contributing to the strategic direction of the company
WHAT YOU'LL ADD TO DUDA
• 10+ years of experience in technology sales, business development, or account management
• Proven success in identifying, closing, and retaining new Enterprise channel partners
• Strong interpersonal skills and ability to sell into C-Level, with a track record of building lasting relationships with clients and partners
• Strong negotiation skills and ability to close deals, with experience negotiating complex contracts and agreements
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Ability to work independently and prioritize tasks in a fast-paced environment, with a results-driven mindset
• Deep understanding of digital marketing to SMB and SaaS B2B, with a focus on web design and development
• Technically savvy, with experience working with web architecture (API, HTML/CSS) and a passion for emerging technologies
• Bachelor's degree in business, marketing, or a related field
We want to hear from you if you are a senior tech sales executive with a proven track record of success and a passion for driving growth in the web design industry. Duda offers a highly competitive salary, equity, benefits package, and a dynamic and collaborative work environment. Join our team and help shape the future of web design! Apply now to make your mark.
Want to learn more about Duda? Check us out here!
Please note: Duda values the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a varied work schedule (3 days in the office, two days remote), but we are open to remote for this role.
#LI-Hybrid Show more details...
Duda is the leading website builder for web professionals, marketing agencies, and vertical SaaS platforms that serve small businesses. Duda has partnered with some of the biggest tech and media players worldwide. Over 1 million sites have been created on the Duda platform by over 20,000 agencies across the globe. To date, Duda has raised $100 million in funding from... investors including Susquehanna Growth Equity, Pitango VC, Claridge Israel and Zeev Ventures.
Duda is seeking a results-driven Vice President of Business Development with a strong technology sales background to lead and execute the strategy for sourcing, closing, enabling, and retaining new Enterprise partners worldwide. Reporting to Duda’s CCO, The ideal candidate will have a deep understanding of the web design industry and a proven track record in sales, customer relationship management, and business development.
As the VP of Business Development, you will identify and build relationships with new Enterprise channel partners, negotiate and execute business contracts, and collaborate with Duda's Executive Team to align business development objectives with overall company goals.
WHAT YOU'LL DO
• Develop and execute a comprehensive global business development plan, with a focus on driving growth and revenue for Duda's platform
• Identify and qualify new Enterprise channel partners that can drive growth for Duda's platform, leveraging your existing network of contacts and relationships
• Build strong relationships with key stakeholders and decision-makers, positioning Duda as a trusted partner for web design and digital marketing solutions
• Negotiate and execute business contracts and agreements, working closely with legal and finance teams to ensure deal terms are favorable and consistent with Duda's business objectives
• Work closely with Duda's product, marketing, and support teams to ensure that partners are enabled and successful, providing ongoing support and guidance as needed
• Develop a deep understanding of the web design industry and Duda's competitors to inform business development strategies, staying up-to-date with emerging trends and opportunities
• Collaborate with Duda's Executive Team to align business development objectives with overall company goals, contributing to the strategic direction of the company
WHAT YOU'LL ADD TO DUDA
• 10+ years of experience in technology sales, business development, or account management
• Proven success in identifying, closing, and retaining new Enterprise channel partners
• Strong interpersonal skills and ability to sell into C-Level, with a track record of building lasting relationships with clients and partners
• Strong negotiation skills and ability to close deals, with experience negotiating complex contracts and agreements
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Ability to work independently and prioritize tasks in a fast-paced environment, with a results-driven mindset
• Deep understanding of digital marketing to SMB and SaaS B2B, with a focus on web design and development
• Technically savvy, with experience working with web architecture (API, HTML/CSS) and a passion for emerging technologies
• Bachelor's degree in business, marketing, or a related field
We want to hear from you if you are a senior tech sales executive with a proven track record of success and a passion for driving growth in the web design industry. Duda offers a highly competitive salary, equity, benefits package, and a dynamic and collaborative work environment. Join our team and help shape the future of web design! Apply now to make your mark.
Want to learn more about Duda? Check us out here!
Please note: Duda values the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a varied work schedule (3 days in the office, two days remote), but we are open to remote for this role.
#LI-Hybrid Show more details...
via Duda
schedule_type: Full-time
A DAY IN THE LIFE OF
Duda’s Director of Revenue Operations will play a proactive role in the growth of the Sales Teams and is a trusted advisor and business partner to the Sales Leaders. This role will be responsible for adding to and maintaining the infrastructure, processes, and analytics of our sales tech stack to enable our Business Development, Sales and Account Management Teams to drive... predictable and rapid revenue growth.
You will build
A DAY IN THE LIFE OF
Duda’s Director of Revenue Operations will play a proactive role in the growth of the Sales Teams and is a trusted advisor and business partner to the Sales Leaders. This role will be responsible for adding to and maintaining the infrastructure, processes, and analytics of our sales tech stack to enable our Business Development, Sales and Account Management Teams to drive... predictable and rapid revenue growth.
You will build and optimize processes and structure to align key stakeholders to improve efficiency across the entire revenue cycle. Your direct and primary responsibilities will be to support the sales process and sales-to-account management handoff, while influencing and collaborating with MarketingOps on full funnel lifecycle operations. In short, you’ll bring a data-driven strategy and expertise to make our global revenue teams as productive as possible.
WHAT YOU'LL DO
• Support all sales processes. Create and optimize infrastructure and processes in Salesforce and across the current and new tech stack (LeadiQ, Apollo, Gong, SalesLoft, LeanData, DocuSign) to build a scalable, repeatable, data driven sales machine
• Build and manage Duda’s sales Revenue operations team
• Drive strategy around achieving predictable revenue such as funnel management, forecasting and reporting
• Connect tools and systems (CRM, marketing automation, scheduling, enrichment, enablement, etc) for optimal workflow and visibility
• Handle sales-based reporting and analytics to inform strategy across sales, marketing, and customer success via one source of truth
• Manage strategic projects with key stakeholders to create efficiencies and automation across functions
• Build forecasts and models for various planning initiatives
• Analyze data to inform sales targets, quotas, incentives, geos, verticals and commission structures
• Handle Salesforce hygiene to ensure accurate data quality and accurate reporting
• Create dashboards and reports for the customer journey (pre and post sales)
WHAT YOU WILL ADD TO DUDA
• 6+ years of experience in revenue and/or sales operations, including management responsibilities
• Proven track record of building infrastructure for high-performing SaaS revenue teams from the ground up
• Strong leadership and program management skills to lead organizational change to effectively prioritize projects and meet strategic and tactical goals
• Expertise managing Salesforce, Hubspot, SalesLoft, LeanData, Gong, and/or equivalent tools
• Salesforce Admin 201 Certification a plus!
• Expert in ChurnZero a plus!
WHAT YOU WILL BRING
• Process: Sees around corners in terms of process and builds infrastructure from scratch.
• Ownership: Ability to execute on multiple projects at once, and generate measurable results.
• Analytical skills: Ability to solve complex problems and identify opportunities by using data and public information
• Stakeholder management: Works well with a variety of cross functional stakeholders
• Technology expertise: Hands on experience owning, implementing, building and managing current tech stack
• A strong bias toward action: Willing to roll up our sleeves to show how things are done while planning for the future and the inevitable expansion of the company and the Rev Ops role
WHAT YOU WILL LOVE WORKING FOR DUDA
• A supportive, agile and creative work environment with phenomenal colleagues.
• Competitive compensation, ongoing recognition, and an opportunity to develop new skills and fast-track your career.
• Opportunity to join an explosive industry, a successful and growing organization, and a supportive leadership team who is passionate about the employee experience.
• Unlimited PTO/vacation, top-tier health benefits, 401(k), dog-friendly offices, and in-office provided lunches.
• Fun, snacks, jokes, space, and an environment to be your best self.
Want to learn more about Duda? Check us out here!
Lastly, we offer a competitive and comprehensive compensation package including base salary, quarterly variable commission earnings, and equity. We make sure there is equal pay for equal work and value diversity and inclusion. While compensation offers will ultimately be based on the candidate’s skills and experiences, the minimum of what you can expect for this position is $150,000. The actual offer will vary depending on the candidate's skills and competencies.
Please note: Duda values the connection, collaboration, and creativity sparked by working together in person. We also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why we believe that a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a hybrid work schedule (3 days in the office, two days remote).
#LI-Hybrid Show more details...
Duda’s Director of Revenue Operations will play a proactive role in the growth of the Sales Teams and is a trusted advisor and business partner to the Sales Leaders. This role will be responsible for adding to and maintaining the infrastructure, processes, and analytics of our sales tech stack to enable our Business Development, Sales and Account Management Teams to drive... predictable and rapid revenue growth.
You will build and optimize processes and structure to align key stakeholders to improve efficiency across the entire revenue cycle. Your direct and primary responsibilities will be to support the sales process and sales-to-account management handoff, while influencing and collaborating with MarketingOps on full funnel lifecycle operations. In short, you’ll bring a data-driven strategy and expertise to make our global revenue teams as productive as possible.
WHAT YOU'LL DO
• Support all sales processes. Create and optimize infrastructure and processes in Salesforce and across the current and new tech stack (LeadiQ, Apollo, Gong, SalesLoft, LeanData, DocuSign) to build a scalable, repeatable, data driven sales machine
• Build and manage Duda’s sales Revenue operations team
• Drive strategy around achieving predictable revenue such as funnel management, forecasting and reporting
• Connect tools and systems (CRM, marketing automation, scheduling, enrichment, enablement, etc) for optimal workflow and visibility
• Handle sales-based reporting and analytics to inform strategy across sales, marketing, and customer success via one source of truth
• Manage strategic projects with key stakeholders to create efficiencies and automation across functions
• Build forecasts and models for various planning initiatives
• Analyze data to inform sales targets, quotas, incentives, geos, verticals and commission structures
• Handle Salesforce hygiene to ensure accurate data quality and accurate reporting
• Create dashboards and reports for the customer journey (pre and post sales)
WHAT YOU WILL ADD TO DUDA
• 6+ years of experience in revenue and/or sales operations, including management responsibilities
• Proven track record of building infrastructure for high-performing SaaS revenue teams from the ground up
• Strong leadership and program management skills to lead organizational change to effectively prioritize projects and meet strategic and tactical goals
• Expertise managing Salesforce, Hubspot, SalesLoft, LeanData, Gong, and/or equivalent tools
• Salesforce Admin 201 Certification a plus!
• Expert in ChurnZero a plus!
WHAT YOU WILL BRING
• Process: Sees around corners in terms of process and builds infrastructure from scratch.
• Ownership: Ability to execute on multiple projects at once, and generate measurable results.
• Analytical skills: Ability to solve complex problems and identify opportunities by using data and public information
• Stakeholder management: Works well with a variety of cross functional stakeholders
• Technology expertise: Hands on experience owning, implementing, building and managing current tech stack
• A strong bias toward action: Willing to roll up our sleeves to show how things are done while planning for the future and the inevitable expansion of the company and the Rev Ops role
WHAT YOU WILL LOVE WORKING FOR DUDA
• A supportive, agile and creative work environment with phenomenal colleagues.
• Competitive compensation, ongoing recognition, and an opportunity to develop new skills and fast-track your career.
• Opportunity to join an explosive industry, a successful and growing organization, and a supportive leadership team who is passionate about the employee experience.
• Unlimited PTO/vacation, top-tier health benefits, 401(k), dog-friendly offices, and in-office provided lunches.
• Fun, snacks, jokes, space, and an environment to be your best self.
Want to learn more about Duda? Check us out here!
Lastly, we offer a competitive and comprehensive compensation package including base salary, quarterly variable commission earnings, and equity. We make sure there is equal pay for equal work and value diversity and inclusion. While compensation offers will ultimately be based on the candidate’s skills and experiences, the minimum of what you can expect for this position is $150,000. The actual offer will vary depending on the candidate's skills and competencies.
Please note: Duda values the connection, collaboration, and creativity sparked by working together in person. We also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why we believe that a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a hybrid work schedule (3 days in the office, two days remote).
#LI-Hybrid Show more details...
via Duda
posted_at: 20 days agoschedule_type: Full-time
A DAY IN THE LIFE OF
We seek a talented Technical Curriculum Developer to design and develop instructional materials and courses to educate web professionals on industry best practices and the Duda web design platform. The ideal candidate will have experience in technical education, instructional design, and curriculum development...
At Duda, we are driven by our desire to empower our customers with the most innovative and efficient tools for creating,
A DAY IN THE LIFE OF
We seek a talented Technical Curriculum Developer to design and develop instructional materials and courses to educate web professionals on industry best practices and the Duda web design platform. The ideal candidate will have experience in technical education, instructional design, and curriculum development...
At Duda, we are driven by our desire to empower our customers with the most innovative and efficient tools for creating, managing, and cultivating the online presence of their SMB customers. We serve many customers, from freelance web professionals and digital marketing agencies to SaaS platforms up to the world's largest hosting companies and online publishers.
WHAT YOU’LL DO
• Conduct research and analyze industry trends to determine the best practices for technical training and education
• Develop and design technical curricula for various levels of technical professionals
• Write clear, concise, and engaging instructional materials such as course outlines, video scripts, and assessments
• Collaborate with teammates to develop multimedia content such as videos, audio recordings, and interactive online tutorials
• Work collaboratively with subject matter experts, instructional designers, and other stakeholders to ensure the accuracy and effectiveness of the curricula
• Evaluate and assess the effectiveness of the curricula and make necessary adjustments to improve the learning outcomes
• Keep up to date with new technologies and industry trends to ensure the relevance of the curricula
WHAT YOU’LL BRING
• Minimum of 3 years of experience in curriculum development and instructional design.
• Demonstrated expertise in technical education and training.
• Excellent written and verbal communication skills.
• Strong analytical and research skills.
• Ability to work independently and collaboratively in a team environment.
• A plus is a proficiency with eLearning and design software such as Camtasia, Adobe Creative Suite, or similar tools.
• Knowledge of Learning Management Systems (LMS) and e-learning platforms.
• Experience in the web design space preferred
Signing up for our 14-day free trial will give you a boost in the interview process!
WHAT YOU'LL LOVE ABOUT WORKING FOR DUDA
• Duda is not a startup. Our product is best-in-class and adds new features continually. Our leadership team is passionate about providing the best employee experience
• Competitive compensation, ongoing recognition, and an opportunity to develop new skills and fast-track your career
• Unlimited PTO/vacation, top-tier health benefits, 401(k), dog-friendly offices, and in-office provided lunches
Lastly, we offer a competitive and comprehensive compensation package, including base salary and equity. We ensure equal pay for equal work and value diversity and inclusion. While compensation offers will ultimately be based on the candidate’s skills and experiences, the minimum of what you can expect for this position is $100,000. The actual offer will vary depending on the candidate's skills and competencies.
Please note: Our employees value the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville office has a hybrid work schedule (3 days in the office, two days remote).
#LI-Hybrid Show more details...
We seek a talented Technical Curriculum Developer to design and develop instructional materials and courses to educate web professionals on industry best practices and the Duda web design platform. The ideal candidate will have experience in technical education, instructional design, and curriculum development...
At Duda, we are driven by our desire to empower our customers with the most innovative and efficient tools for creating, managing, and cultivating the online presence of their SMB customers. We serve many customers, from freelance web professionals and digital marketing agencies to SaaS platforms up to the world's largest hosting companies and online publishers.
WHAT YOU’LL DO
• Conduct research and analyze industry trends to determine the best practices for technical training and education
• Develop and design technical curricula for various levels of technical professionals
• Write clear, concise, and engaging instructional materials such as course outlines, video scripts, and assessments
• Collaborate with teammates to develop multimedia content such as videos, audio recordings, and interactive online tutorials
• Work collaboratively with subject matter experts, instructional designers, and other stakeholders to ensure the accuracy and effectiveness of the curricula
• Evaluate and assess the effectiveness of the curricula and make necessary adjustments to improve the learning outcomes
• Keep up to date with new technologies and industry trends to ensure the relevance of the curricula
WHAT YOU’LL BRING
• Minimum of 3 years of experience in curriculum development and instructional design.
• Demonstrated expertise in technical education and training.
• Excellent written and verbal communication skills.
• Strong analytical and research skills.
• Ability to work independently and collaboratively in a team environment.
• A plus is a proficiency with eLearning and design software such as Camtasia, Adobe Creative Suite, or similar tools.
• Knowledge of Learning Management Systems (LMS) and e-learning platforms.
• Experience in the web design space preferred
Signing up for our 14-day free trial will give you a boost in the interview process!
WHAT YOU'LL LOVE ABOUT WORKING FOR DUDA
• Duda is not a startup. Our product is best-in-class and adds new features continually. Our leadership team is passionate about providing the best employee experience
• Competitive compensation, ongoing recognition, and an opportunity to develop new skills and fast-track your career
• Unlimited PTO/vacation, top-tier health benefits, 401(k), dog-friendly offices, and in-office provided lunches
Lastly, we offer a competitive and comprehensive compensation package, including base salary and equity. We ensure equal pay for equal work and value diversity and inclusion. While compensation offers will ultimately be based on the candidate’s skills and experiences, the minimum of what you can expect for this position is $100,000. The actual offer will vary depending on the candidate's skills and competencies.
Please note: Our employees value the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville office has a hybrid work schedule (3 days in the office, two days remote).
#LI-Hybrid Show more details...
via Indeed
posted_at: 4 days agoschedule_type: Full-time
A DAY IN THE LIFE OF
Duda is the leading website builder for web professionals, marketing agencies, and vertical SaaS platforms that serve small businesses. Duda has partnered with some of the biggest tech and media players worldwide. Over 1 million sites have been created on the Duda platform by over 20,000 agencies across the globe. To date, Duda has raised $100 million in funding from... investors including Susquehanna Growth Equity, Pitango VC,
A DAY IN THE LIFE OF
Duda is the leading website builder for web professionals, marketing agencies, and vertical SaaS platforms that serve small businesses. Duda has partnered with some of the biggest tech and media players worldwide. Over 1 million sites have been created on the Duda platform by over 20,000 agencies across the globe. To date, Duda has raised $100 million in funding from... investors including Susquehanna Growth Equity, Pitango VC, Claridge Israel and Zeev Ventures.
Duda is seeking a results-driven Vice President of Business Development with a strong technology sales background to lead and execute the strategy for sourcing, closing, enabling, and retaining new Enterprise partners worldwide. Reporting to Duda's CCO, The ideal candidate will have a deep understanding of the web design industry and a proven track record in sales, customer relationship management, and business development.
As the VP of Business Development, you will identify and build relationships with new Enterprise channel partners, negotiate and execute business contracts, and collaborate with Duda's Executive Team to align business development objectives with overall company goals.
WHAT YOU'LL DO
• Develop and execute a comprehensive global business development plan, with a focus on driving growth and revenue for Duda's platform
• Identify and qualify new Enterprise channel partners that can drive growth for Duda's platform, leveraging your existing network of contacts and relationships
• Build strong relationships with key stakeholders and decision-makers, positioning Duda as a trusted partner for web design and digital marketing solutions
• Negotiate and execute business contracts and agreements, working closely with legal and finance teams to ensure deal terms are favorable and consistent with Duda's business objectives
• Work closely with Duda's product, marketing, and support teams to ensure that partners are enabled and successful, providing ongoing support and guidance as needed
• Develop a deep understanding of the web design industry and Duda's competitors to inform business development strategies, staying up-to-date with emerging trends and opportunities
• Collaborate with Duda's Executive Team to align business development objectives with overall company goals, contributing to the strategic direction of the company
WHAT YOU'LL ADD TO DUDA
• 10+ years of experience in technology sales, business development, or account management
• Proven success in identifying, closing, and retaining new Enterprise channel partners
• Strong interpersonal skills and ability to sell into C-Level, with a track record of building lasting relationships with clients and partners
• Strong negotiation skills and ability to close deals, with experience negotiating complex contracts and agreements
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Ability to work independently and prioritize tasks in a fast-paced environment, with a results-driven mindset
• Deep understanding of digital marketing to SMB and SaaS B2B, with a focus on web design and development
• Technically savvy, with experience working with web architecture (API, HTML/CSS) and a passion for emerging technologies
• Bachelor's degree in business, marketing, or a related field
We want to hear from you if you are a senior tech sales executive with a proven track record of success and a passion for driving growth in the web design industry. Duda offers a highly competitive salary, equity, benefits package, and a dynamic and collaborative work environment. Join our team and help shape the future of web design! Apply now to make your mark.
Want to learn more about Duda? Check us out here!
Please note: Duda values the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a varied work schedule (3 days in the office, two days remote), but we are open to remote for this role.
#LI-Hybrid Show more details...
Duda is the leading website builder for web professionals, marketing agencies, and vertical SaaS platforms that serve small businesses. Duda has partnered with some of the biggest tech and media players worldwide. Over 1 million sites have been created on the Duda platform by over 20,000 agencies across the globe. To date, Duda has raised $100 million in funding from... investors including Susquehanna Growth Equity, Pitango VC, Claridge Israel and Zeev Ventures.
Duda is seeking a results-driven Vice President of Business Development with a strong technology sales background to lead and execute the strategy for sourcing, closing, enabling, and retaining new Enterprise partners worldwide. Reporting to Duda's CCO, The ideal candidate will have a deep understanding of the web design industry and a proven track record in sales, customer relationship management, and business development.
As the VP of Business Development, you will identify and build relationships with new Enterprise channel partners, negotiate and execute business contracts, and collaborate with Duda's Executive Team to align business development objectives with overall company goals.
WHAT YOU'LL DO
• Develop and execute a comprehensive global business development plan, with a focus on driving growth and revenue for Duda's platform
• Identify and qualify new Enterprise channel partners that can drive growth for Duda's platform, leveraging your existing network of contacts and relationships
• Build strong relationships with key stakeholders and decision-makers, positioning Duda as a trusted partner for web design and digital marketing solutions
• Negotiate and execute business contracts and agreements, working closely with legal and finance teams to ensure deal terms are favorable and consistent with Duda's business objectives
• Work closely with Duda's product, marketing, and support teams to ensure that partners are enabled and successful, providing ongoing support and guidance as needed
• Develop a deep understanding of the web design industry and Duda's competitors to inform business development strategies, staying up-to-date with emerging trends and opportunities
• Collaborate with Duda's Executive Team to align business development objectives with overall company goals, contributing to the strategic direction of the company
WHAT YOU'LL ADD TO DUDA
• 10+ years of experience in technology sales, business development, or account management
• Proven success in identifying, closing, and retaining new Enterprise channel partners
• Strong interpersonal skills and ability to sell into C-Level, with a track record of building lasting relationships with clients and partners
• Strong negotiation skills and ability to close deals, with experience negotiating complex contracts and agreements
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Ability to work independently and prioritize tasks in a fast-paced environment, with a results-driven mindset
• Deep understanding of digital marketing to SMB and SaaS B2B, with a focus on web design and development
• Technically savvy, with experience working with web architecture (API, HTML/CSS) and a passion for emerging technologies
• Bachelor's degree in business, marketing, or a related field
We want to hear from you if you are a senior tech sales executive with a proven track record of success and a passion for driving growth in the web design industry. Duda offers a highly competitive salary, equity, benefits package, and a dynamic and collaborative work environment. Join our team and help shape the future of web design! Apply now to make your mark.
Want to learn more about Duda? Check us out here!
Please note: Duda values the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville, CO office has a varied work schedule (3 days in the office, two days remote), but we are open to remote for this role.
#LI-Hybrid Show more details...
via Boulder, CO - Geebo
posted_at: 1 day agoschedule_type: Full-timesalary: 20–28 an hour
Duda is looking for an Enterprise Account Executive North America to join our global team in driving the strategy and execution of recruiting, closing, enabling, and retaining new and existing Enterprise channel partners which form our base of more than 20,000 customers worldwide. At Duda, we create technology that allows web professionals to rapidly build responsive websites that look great on any device and can be customized for any visitor. Duda's
Duda is looking for an Enterprise Account Executive North America to join our global team in driving the strategy and execution of recruiting, closing, enabling, and retaining new and existing Enterprise channel partners which form our base of more than 20,000 customers worldwide. At Duda, we create technology that allows web professionals to rapidly build responsive websites that look great on any device and can be customized for any visitor. Duda's platform is designed for growth and flexibility to ensure our customers always have access to the most cutting-edge tools in the web design industry. In this role, we are looking for a hands-on sales executive who is passionate about Duda's products and the impact that they can have on our partners' business growth. You will be responsible for closing new business and maintaining and enhancing customer satisfaction by providing ongoing proactive support throughout the customer, in coordination with the Strategic Account Management team... to ensure outcomes that include retention, renewals, and up-sell. To be successful in this role, you need to think customer first, have superb listening and problem-solving skills, and the right mix of charisma and interpersonal effectiveness. It is imperative that you have a deep understanding of what business development and partner management means - both quantitatively and qualitatively - and have proven success leading a territory. We are looking for someone who has experience in the trenches of front-line sales and account management, and a background in general web architecture (HTML, CSS, JS, hosting technologies) is preferred. The Enterprise Account Executive, North America will report to the Chief Enterprise Sales Officer, who is located at Duda's HQ in Palo Alto, CA. You will work from Duda's office in Louisville, CO. If this sounds like an exciting opportunity and a fit with your background, we'd love to speak with you! WHAT YOU'LL DO Find, recruit, and close new Enterprise partnerships resulting in material revenue growth in your territory Own the revenue line item from all Enterprise customers in your territory Manage deal pipeline (the entire process from demand generation to negotiation and closing of complex deals with long life cycles) Collaboration with Strategic Account Management on key accounts, relationships, and strategy for growth within these accounts Be a source of insights about your territory and communicate product and marketing needs back through the organization The ability to 'sell wide' and command mindshare from partners at all levels in an organization by understanding what motivates them and drive behavior Ensure customer feedback is clearly captured and conveyed to Product and Engineering to enable ongoing improvement of Duda's products Act as the voice of the customer during planning, roadmap, and strategic discussions with all levels of management and roles within Duda Serve as an escalation point for customer issues ensuring issues are resolved quickly by leveraging resources across the company Use quantitative and qualitative analysis to drive operational excellence in your department WHAT YOU'LL ADD TO DUDA 10
years of consistent quota overperformance in an individual contributor sales role in the Enterprise motion, ideally responsible for an entire region Bachelor's degree in a related field or an equivalent Deep experience with SaaS (ideally web front-end) and the ability to articulate the benefits of Duda to our customers Detail-oriented, high-energy individual who is able to multitask Must be a self-starter who enjoys a fast-paced and results-oriented team culture Ability to work cross-functionally in a dynamic environment with a high degree of flexibility and resilience Excellent communication and interpersonal skills WHAT YOU'LL LOVE ABOUT WORKING FOR DUDA A supportive, agile and creative work environment with phenomenal colleagues. Competitive compensation, ongoing recognition, and an opportunity to develop new skills and fast-track your career. Opportunity to join an explosive industry, a successful and growing organization, and a supportive leadership team who is passionate about the employee experience. Unlimited PTO/vacation, top-tier health benefits, 401(k), dog-friendly offices, and in-office provided lunches. Fun, snacks, jokes, space, and an environment to be your best self. Want to learn more about Duda? Check us out Lastly, we offer a competitive and comprehensive compensation package including base salary, quarterly variable commission earnings, and equity. We make sure there is equal pay for equal work and value diversity and inclusion. While compensation offers will ultimately be based on the candidate's skills and experiences, the minimum of what you can expect for this position is a total compensation (including base and variable pay) is $190,000 OTE. Please note:
Our employees value the connection, collaboration, and creativity sparked by working together in person. We also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why we believe that a hybrid schedule is a perfect balance of both. Our Louisville office will be returning to a hybrid work schedule (3 days in the office, two days remote) starting April 5th, 2022.
Salary Range:
$150K -- $200K
Minimum Qualification
SalesEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
years of consistent quota overperformance in an individual contributor sales role in the Enterprise motion, ideally responsible for an entire region Bachelor's degree in a related field or an equivalent Deep experience with SaaS (ideally web front-end) and the ability to articulate the benefits of Duda to our customers Detail-oriented, high-energy individual who is able to multitask Must be a self-starter who enjoys a fast-paced and results-oriented team culture Ability to work cross-functionally in a dynamic environment with a high degree of flexibility and resilience Excellent communication and interpersonal skills WHAT YOU'LL LOVE ABOUT WORKING FOR DUDA A supportive, agile and creative work environment with phenomenal colleagues. Competitive compensation, ongoing recognition, and an opportunity to develop new skills and fast-track your career. Opportunity to join an explosive industry, a successful and growing organization, and a supportive leadership team who is passionate about the employee experience. Unlimited PTO/vacation, top-tier health benefits, 401(k), dog-friendly offices, and in-office provided lunches. Fun, snacks, jokes, space, and an environment to be your best self. Want to learn more about Duda? Check us out Lastly, we offer a competitive and comprehensive compensation package including base salary, quarterly variable commission earnings, and equity. We make sure there is equal pay for equal work and value diversity and inclusion. While compensation offers will ultimately be based on the candidate's skills and experiences, the minimum of what you can expect for this position is a total compensation (including base and variable pay) is $190,000 OTE. Please note:
Our employees value the connection, collaboration, and creativity sparked by working together in person. We also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why we believe that a hybrid schedule is a perfect balance of both. Our Louisville office will be returning to a hybrid work schedule (3 days in the office, two days remote) starting April 5th, 2022.
Salary Range:
$150K -- $200K
Minimum Qualification
SalesEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Employbl
schedule_type: Full-time
Do you measure your success by the success of your customers? At Duda (www.duda.co) we are driven by our desire to empower our customers with the most innovative and efficient tools for creating, managing and cultivating the online presence of their SMB customers.
We are looking for a Technical Support Specialist who will provide advanced technical support to our growing customer base of web... designers and professionals.
If you are passionate
Do you measure your success by the success of your customers? At Duda (www.duda.co) we are driven by our desire to empower our customers with the most innovative and efficient tools for creating, managing and cultivating the online presence of their SMB customers.
We are looking for a Technical Support Specialist who will provide advanced technical support to our growing customer base of web... designers and professionals.
If you are passionate about using your technical skills to solve customer issues, have proven knowledge of HTML/CSS/Javascript and are looking to help build a world-class customer support team, then this is the perfect opportunity for you!
WHAT YOU’LL DO:
• Respond to customer support inquiries as quickly and accurately as possible via chat, phone and email
• Take technical escalations and coordinate solutions with your peers
• Evangelize Duda’s product features and assisting customers in the adoption of Duda’s products to help them build long-term success
• Engage each account to ensure that every Duda functionality and offering is being leveraged, maximizing the value of each Duda subscription
• Proactively find ways to upskill, train and build new processes and efficiencies for the betterment of the entire support team
• Advocate for customers’ needs and contributing to our growing knowledge base of articles and videos
• Work cross-functionally with other teams (Sales, Product, QA, Account Management) to advocate for Duda’s wide variety of customers
As part of our Customer Success team, you will also help drive product adoption, share best practices and implement growth and optimization strategies to drive maximum value and success with new and existing Duda customers.
WHAT YOU BRING:
• Proficient written and verbal English is required
• 2+ years of experience providing exceptional customer support in a SaaS or technical software company
• Knowledge of HTML/CSS/Javascript or other object-oriented languages as well as the use of API’s
• Knowledge in CRM & Marketing, google tools (Analytics, Ads, etc), CWV is a plus
• Technical curiosity and relentlessness to figure out how things work
• Empathy towards customer’s issues and confidence in your ability to drive them to success
• Customer oriented mindset: you "own" the customer's problems and are able to solve inquiries effectively and efficiently
WHO WE ARE AND WHAT WE DO
Duda is the leading web design platform for professionals. We serve all types of customers, from freelancers to digital agencies, all the way up to the largest hosting companies and SaaS platforms in the world!
Every Duda website is automatically optimized for Google PageSpeed and great out-of-the-box SEO - today, there are over 18M websites that are built by Duda’s platform, and counting.
Duda has partnered with some of the industry's biggest players, including TripAdvisor, GoDaddy, Thryv, Hibu, Tailor-Brands, Italiaonline, 1&1, Sensis, and many more!
Duda has received numerous awards and accolades, including being named PC Mag’s Editor’s Choice award four years in a row (2017-2020), Gold Stevie Award winner for customer service team of the year (2021), CNET Best for Building a Customized Experience Award 2020, and G2 Crowd’s Awards for Best Support for Summer 2020, Leader for Website Builders, and #1 overall in “Results” and “Implementation.”
Duda was founded by Itai Sadan and Amir Glatt in 2009 and now has almost 200 employees across 6 global offices: Tel-Aviv, Brazil, Quebec, Palo Alto, Boulder and London.
Please note: Envie uma versão em inglês do seu currículo ao se inscrever. Observe que todas as entrevistas serão feitas em inglês. Candidatos devem ter residência e disponibilidade para trabalhar presencialmente em nosso escritório de Florianópolis, modelo híbrido 2:3.
#LI-hybrid Show more details...
We are looking for a Technical Support Specialist who will provide advanced technical support to our growing customer base of web... designers and professionals.
If you are passionate about using your technical skills to solve customer issues, have proven knowledge of HTML/CSS/Javascript and are looking to help build a world-class customer support team, then this is the perfect opportunity for you!
WHAT YOU’LL DO:
• Respond to customer support inquiries as quickly and accurately as possible via chat, phone and email
• Take technical escalations and coordinate solutions with your peers
• Evangelize Duda’s product features and assisting customers in the adoption of Duda’s products to help them build long-term success
• Engage each account to ensure that every Duda functionality and offering is being leveraged, maximizing the value of each Duda subscription
• Proactively find ways to upskill, train and build new processes and efficiencies for the betterment of the entire support team
• Advocate for customers’ needs and contributing to our growing knowledge base of articles and videos
• Work cross-functionally with other teams (Sales, Product, QA, Account Management) to advocate for Duda’s wide variety of customers
As part of our Customer Success team, you will also help drive product adoption, share best practices and implement growth and optimization strategies to drive maximum value and success with new and existing Duda customers.
WHAT YOU BRING:
• Proficient written and verbal English is required
• 2+ years of experience providing exceptional customer support in a SaaS or technical software company
• Knowledge of HTML/CSS/Javascript or other object-oriented languages as well as the use of API’s
• Knowledge in CRM & Marketing, google tools (Analytics, Ads, etc), CWV is a plus
• Technical curiosity and relentlessness to figure out how things work
• Empathy towards customer’s issues and confidence in your ability to drive them to success
• Customer oriented mindset: you "own" the customer's problems and are able to solve inquiries effectively and efficiently
WHO WE ARE AND WHAT WE DO
Duda is the leading web design platform for professionals. We serve all types of customers, from freelancers to digital agencies, all the way up to the largest hosting companies and SaaS platforms in the world!
Every Duda website is automatically optimized for Google PageSpeed and great out-of-the-box SEO - today, there are over 18M websites that are built by Duda’s platform, and counting.
Duda has partnered with some of the industry's biggest players, including TripAdvisor, GoDaddy, Thryv, Hibu, Tailor-Brands, Italiaonline, 1&1, Sensis, and many more!
Duda has received numerous awards and accolades, including being named PC Mag’s Editor’s Choice award four years in a row (2017-2020), Gold Stevie Award winner for customer service team of the year (2021), CNET Best for Building a Customized Experience Award 2020, and G2 Crowd’s Awards for Best Support for Summer 2020, Leader for Website Builders, and #1 overall in “Results” and “Implementation.”
Duda was founded by Itai Sadan and Amir Glatt in 2009 and now has almost 200 employees across 6 global offices: Tel-Aviv, Brazil, Quebec, Palo Alto, Boulder and London.
Please note: Envie uma versão em inglês do seu currículo ao se inscrever. Observe que todas as entrevistas serão feitas em inglês. Candidatos devem ter residência e disponibilidade para trabalhar presencialmente em nosso escritório de Florianópolis, modelo híbrido 2:3.
#LI-hybrid Show more details...
via Salary.com
posted_at: 13 days agoschedule_type: Full-timework_from_home: 1
A DAY IN THE LIFE OF
We seek a talented Technical Curriculum Developer to design and develop instructional materials and courses to educate web professionals on industry best practices and the Duda web design platform. The ideal candidate will have experience in technical education, instructional design, and curriculum development...
At Duda, we are driven by our desire to empower our customers with the most innovative and efficient tools for creating,
A DAY IN THE LIFE OF
We seek a talented Technical Curriculum Developer to design and develop instructional materials and courses to educate web professionals on industry best practices and the Duda web design platform. The ideal candidate will have experience in technical education, instructional design, and curriculum development...
At Duda, we are driven by our desire to empower our customers with the most innovative and efficient tools for creating, managing, and cultivating the online presence of their SMB customers. We serve many customers, from freelance web professionals and digital marketing agencies to SaaS platforms up to the world's largest hosting companies and online publishers.
WHAT YOU'LL DO
• Conduct research and analyze industry trends to determine the best practices for technical training and education
• Develop and design technical curricula for various levels of technical professionals
• Write clear, concise, and engaging instructional materials such as course outlines, video scripts, and assessments
• Collaborate with teammates to develop multimedia content such as videos, audio recordings, and interactive online tutorials
• Work collaboratively with subject matter experts, instructional designers, and other stakeholders to ensure the accuracy and effectiveness of the curricula
• Evaluate and assess the effectiveness of the curricula and make necessary adjustments to improve the learning outcomes
• Keep up to date with new technologies and industry trends to ensure the relevance of the curricula
WHAT YOU'LL BRING
• Minimum of 3 years of experience in curriculum development and instructional design.
• Demonstrated expertise in technical education and training.
• Excellent written and verbal communication skills.
• Strong analytical and research skills.
• Ability to work independently and collaboratively in a team environment.
• A plus is a proficiency with eLearning and design software such as Camtasia, Adobe Creative Suite, or similar tools.
• Knowledge of Learning Management Systems (LMS) and e-learning platforms.
• Experience in the web design space preferred
Signing up for our 14-day free trial will give you a boost in the interview process!
WHAT YOU'LL LOVE ABOUT WORKING FOR DUDA
• Duda is not a startup. Our product is best-in-class and adds new features continually. Our leadership team is passionate about providing the best employee experience
• Competitive compensation, ongoing recognition, and an opportunity to develop new skills and fast-track your career
• Unlimited PTO/vacation, top-tier health benefits, 401(k), dog-friendly offices, and in-office provided lunches
Lastly, we offer a competitive and comprehensive compensation package, including base salary and equity. We ensure equal pay for equal work and value diversity and inclusion. While compensation offers will ultimately be based on the candidate's skills and experiences, the minimum of what you can expect for this position is $100,000. The actual offer will vary depending on the candidate's skills and competencies.
Please note: Our employees value the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville office has a hybrid work schedule (3 days in the office, two days remote).
#LI-Hybrid Show more details...
We seek a talented Technical Curriculum Developer to design and develop instructional materials and courses to educate web professionals on industry best practices and the Duda web design platform. The ideal candidate will have experience in technical education, instructional design, and curriculum development...
At Duda, we are driven by our desire to empower our customers with the most innovative and efficient tools for creating, managing, and cultivating the online presence of their SMB customers. We serve many customers, from freelance web professionals and digital marketing agencies to SaaS platforms up to the world's largest hosting companies and online publishers.
WHAT YOU'LL DO
• Conduct research and analyze industry trends to determine the best practices for technical training and education
• Develop and design technical curricula for various levels of technical professionals
• Write clear, concise, and engaging instructional materials such as course outlines, video scripts, and assessments
• Collaborate with teammates to develop multimedia content such as videos, audio recordings, and interactive online tutorials
• Work collaboratively with subject matter experts, instructional designers, and other stakeholders to ensure the accuracy and effectiveness of the curricula
• Evaluate and assess the effectiveness of the curricula and make necessary adjustments to improve the learning outcomes
• Keep up to date with new technologies and industry trends to ensure the relevance of the curricula
WHAT YOU'LL BRING
• Minimum of 3 years of experience in curriculum development and instructional design.
• Demonstrated expertise in technical education and training.
• Excellent written and verbal communication skills.
• Strong analytical and research skills.
• Ability to work independently and collaboratively in a team environment.
• A plus is a proficiency with eLearning and design software such as Camtasia, Adobe Creative Suite, or similar tools.
• Knowledge of Learning Management Systems (LMS) and e-learning platforms.
• Experience in the web design space preferred
Signing up for our 14-day free trial will give you a boost in the interview process!
WHAT YOU'LL LOVE ABOUT WORKING FOR DUDA
• Duda is not a startup. Our product is best-in-class and adds new features continually. Our leadership team is passionate about providing the best employee experience
• Competitive compensation, ongoing recognition, and an opportunity to develop new skills and fast-track your career
• Unlimited PTO/vacation, top-tier health benefits, 401(k), dog-friendly offices, and in-office provided lunches
Lastly, we offer a competitive and comprehensive compensation package, including base salary and equity. We ensure equal pay for equal work and value diversity and inclusion. While compensation offers will ultimately be based on the candidate's skills and experiences, the minimum of what you can expect for this position is $100,000. The actual offer will vary depending on the candidate's skills and competencies.
Please note: Our employees value the connection, collaboration, and creativity sparked by working together in person. However, we also recognize and appreciate the freedom, flexibility, and focused work that comes with remote flexibility. This is why a hybrid schedule is a perfect balance of both. Our Louisville office has a hybrid work schedule (3 days in the office, two days remote).
#LI-Hybrid Show more details...
via Employbl
schedule_type: Full-time
We’re looking for a Director of Product Marketing to take Duda to the next level and help us shape Duda’s positioning and go to market capabilities.
This position requires a data driven storyteller that can translate technical ideas and bring them to life to engage our audience. It requires a team player that can easily work cross-functionally between Product Management, Marketing, and Sales to... ensure a consistent go-to -market strategy across
We’re looking for a Director of Product Marketing to take Duda to the next level and help us shape Duda’s positioning and go to market capabilities.
This position requires a data driven storyteller that can translate technical ideas and bring them to life to engage our audience. It requires a team player that can easily work cross-functionally between Product Management, Marketing, and Sales to... ensure a consistent go-to -market strategy across multiple ICPs.
The ideal candidate would also be experienced in building teams, versed in B2B SaaS, PLG, CRM and Sales-enablement solution marketing
Responsibilities
• The Director of Product Marketing will own product positioning and messaging, translating product functionality and technical details into user benefits and values.
• Messaging; Research and understand our ICPs along with market insights - to ensure our product story is designed and delivered to create value to the right audience
• GTM ownership; Drive product launches and develop holistic go-to-market marketing and sales plans.
• Drive sales enablement activities; act as a key contact with the sales organization driving communications of product direction, positioning, key messages, and sales collateral
• Competitor Intelligence; build and keep up to date a competitor comparison matrix. Using this intelligence to inform new product development, pricing strategies and marketing tactics.
• Measurement; Define, track and report key performance indicators of engagement, usage and revenue.
• Management; Lead, develop and inspire a team of product marketers.
Requirements
• Experienced product marketing professional with 5+ years of experience in the B2B SaaS space
• Exceptional storyteller, with exemplary written and verbal communication skills
• Past experience in working closely with Product Management teams, with the ability to translate technical concepts into successful product and marketing material
• Highly detail-oriented and organized, can-do team player with strong interpersonal and project management skills
• Previous people management experience, ideally in multinational companies Show more details...
This position requires a data driven storyteller that can translate technical ideas and bring them to life to engage our audience. It requires a team player that can easily work cross-functionally between Product Management, Marketing, and Sales to... ensure a consistent go-to -market strategy across multiple ICPs.
The ideal candidate would also be experienced in building teams, versed in B2B SaaS, PLG, CRM and Sales-enablement solution marketing
Responsibilities
• The Director of Product Marketing will own product positioning and messaging, translating product functionality and technical details into user benefits and values.
• Messaging; Research and understand our ICPs along with market insights - to ensure our product story is designed and delivered to create value to the right audience
• GTM ownership; Drive product launches and develop holistic go-to-market marketing and sales plans.
• Drive sales enablement activities; act as a key contact with the sales organization driving communications of product direction, positioning, key messages, and sales collateral
• Competitor Intelligence; build and keep up to date a competitor comparison matrix. Using this intelligence to inform new product development, pricing strategies and marketing tactics.
• Measurement; Define, track and report key performance indicators of engagement, usage and revenue.
• Management; Lead, develop and inspire a team of product marketers.
Requirements
• Experienced product marketing professional with 5+ years of experience in the B2B SaaS space
• Exceptional storyteller, with exemplary written and verbal communication skills
• Past experience in working closely with Product Management teams, with the ability to translate technical concepts into successful product and marketing material
• Highly detail-oriented and organized, can-do team player with strong interpersonal and project management skills
• Previous people management experience, ideally in multinational companies Show more details...
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