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Most recent job postings at Employee assistance program
via Indeed
schedule_type: Part-timework_from_home: 1
About us
3 Keys Counseling & Consulting is a growing group practice looking to hire clinicians who are professional, inclusive, and supportive that enjoy providing EAP therapy. We pride ourselves on teaching employees to learn skills to create a healthy work life balance and manage stress in a healthy manner. We are looking for clinicians who are dedicated to empowering individuals and families... to improve their social, spiritual, physical, and
About us
3 Keys Counseling & Consulting is a growing group practice looking to hire clinicians who are professional, inclusive, and supportive that enjoy providing EAP therapy. We pride ourselves on teaching employees to learn skills to create a healthy work life balance and manage stress in a healthy manner. We are looking for clinicians who are dedicated to empowering individuals and families... to improve their social, spiritual, physical, and emotional well-being. .
Our work environment includes:
• Flexible working hours
• Growth opportunities
The outpatient therapist will provide evidence based couples counseling primarily with occasional opportunities to provide individual therapy in a virtual setting (telephone or video). The clinician must have experience working with military families and/or have an understanding of military culture/lifestyle. Annual military cultural training will be required on an annual basis.
Job Types: Part-time, Contract
Benefits:
• Flexible schedule
Schedule:
• Choose your own hours
• Evening shift
• Weekend availability
Education:
• Master's (Required)
Experience:
• Clinical counseling: 1 year (Preferred)
License/Certification:
• LPC, LMFT in the state of VA (Required)
Work Location: Remote Show more details...
3 Keys Counseling & Consulting is a growing group practice looking to hire clinicians who are professional, inclusive, and supportive that enjoy providing EAP therapy. We pride ourselves on teaching employees to learn skills to create a healthy work life balance and manage stress in a healthy manner. We are looking for clinicians who are dedicated to empowering individuals and families... to improve their social, spiritual, physical, and emotional well-being. .
Our work environment includes:
• Flexible working hours
• Growth opportunities
The outpatient therapist will provide evidence based couples counseling primarily with occasional opportunities to provide individual therapy in a virtual setting (telephone or video). The clinician must have experience working with military families and/or have an understanding of military culture/lifestyle. Annual military cultural training will be required on an annual basis.
Job Types: Part-time, Contract
Benefits:
• Flexible schedule
Schedule:
• Choose your own hours
• Evening shift
• Weekend availability
Education:
• Master's (Required)
Experience:
• Clinical counseling: 1 year (Preferred)
License/Certification:
• LPC, LMFT in the state of VA (Required)
Work Location: Remote Show more details...
via Jobrapido.com
schedule_type: Part-time
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve... access to care in the communities we serve, regardless
St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve... access to care in the communities we serve, regardless of a patient's ability to pay for health care.
The Mental Health Professional II is responsible for assessment, evaluation, short-term counseling and referral of contract company employees and family members. As needed, the Mental Health Professional II provides leadership in planning and training for company supervisors and programs and education for employees.
JOB DUTIES AND RESPONSIBILITIES:
• Assessment, evaluation, short-term counseling and arranging referrals when appropriate.
• Responsible for all case management of assigned client.
• Develop community referral sources.
• Responsible for own filing, mail, reading of pertinent articles.
• Demonstrate professional growth by attending meetings and conferences to stay current.
PHYSICAL AND SENSORY REQUIREMENTS:
Able to communicate effectively (both verbally and in writing). Positive interpersonal skills required. Sits for extended periods of time. May require some light lifting.
EDUCATION:
• A Master’s degree with major course work in sociology, social work, psychology, counseling or education required. Licensure in Social Work, Psychology or Professional Counseling preferred.
TRAINING AND EXPERIENCE:
• Must understand the principles of mental illness, ability to learn and implement them, and crisis management planning.
WORK SCHEDULE/LOCATION:
• Mondays, 3:00 p.m. - 8:00 p.m., Sellersville office location
• Tuesdays, 3:00 p.m. - 8:00 p.m., North Wales office location
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer Show more details...
The Mental Health Professional II is responsible for assessment, evaluation, short-term counseling and referral of contract company employees and family members. As needed, the Mental Health Professional II provides leadership in planning and training for company supervisors and programs and education for employees.
JOB DUTIES AND RESPONSIBILITIES:
• Assessment, evaluation, short-term counseling and arranging referrals when appropriate.
• Responsible for all case management of assigned client.
• Develop community referral sources.
• Responsible for own filing, mail, reading of pertinent articles.
• Demonstrate professional growth by attending meetings and conferences to stay current.
PHYSICAL AND SENSORY REQUIREMENTS:
Able to communicate effectively (both verbally and in writing). Positive interpersonal skills required. Sits for extended periods of time. May require some light lifting.
EDUCATION:
• A Master’s degree with major course work in sociology, social work, psychology, counseling or education required. Licensure in Social Work, Psychology or Professional Counseling preferred.
TRAINING AND EXPERIENCE:
• Must understand the principles of mental illness, ability to learn and implement them, and crisis management planning.
WORK SCHEDULE/LOCATION:
• Mondays, 3:00 p.m. - 8:00 p.m., Sellersville office location
• Tuesdays, 3:00 p.m. - 8:00 p.m., North Wales office location
Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!
St. Luke's University Health Network is an Equal Opportunity Employer Show more details...
via Workday
posted_at: 4 days agoschedule_type: Full-timework_from_home: 1
Job Description: This position is responsible for providing a full continuum of clinical and well-being based counseling services to employees, managers and teams for a rapidly growing and dynamic Employee Assistance Program. This position will be working full-time with the option to work hybrid 25% of the time. This person will join and be supported by a dynamic team of skilled clinicians who... are passionate about their work, care for each other
Job Description: This position is responsible for providing a full continuum of clinical and well-being based counseling services to employees, managers and teams for a rapidly growing and dynamic Employee Assistance Program. This position will be working full-time with the option to work hybrid 25% of the time. This person will join and be supported by a dynamic team of skilled clinicians who... are passionate about their work, care for each other and those they support, value team engagement and clinical excellence. EXTERNAL CANDIDATES QUALIFY FOR A $2500 SIGN- ON BONUS! Position Details: This is clinical counseling positions working for Intermountain Health’s Employee Assistance Program clinical team. Job essentials include: Providing mental health intake, assessment and short-term therapeutic interventions and support referral and case management needs for a broad range of personal and work-related concerns for individuals, couples and families. Serve as consultant regarding behavior health related matters in the workplace, working closely with key organization stakeholders and leaders in support of employee well-being, health, safety and productivity. Create and maintain confidential electronic medical records in accordance with EAP and HIPAA guidelines. Use telehealth platforms to provide EAP services as needed. Consult with HR and supervisors regarding troubled employees; provide services on behalf of supporting performance improvement. Provides EAP related trainings demonstrating expertise in design and delivery, both in person and virtually. Provide crisis intervention services across system in conjunction with other EAP and system staff. This position will be based out of Provo, Utah and surrounding areas. The incumbents will join and be supported by a dynamic team of skilled clinicians who are passionate about their work, care for each other and those they support, value team engagement and clinical excellence. This is a Full-time role that will work Monday-Friday normal business hours with a 2 hours a week outside of normal business hours 7AM to 7PM. Salary is based on licensure and years of experience. EAP Counselor Pay Range: $31.38 - $46.16 EAP Consultant Pay Range: $32.89-$50.76 EAP Senior Consultant Pay Range: $36.18-$55.83 Minimum Qualifications: Master's degree in Counseling, Marriage and Family Therapy, or Social Work. Education must be obtained through an accredited institution. Degree will be verified. Current licensure as a CSW, LCSW, LMFT, CMHC, or LPC. Ability to work with children, adolescents, adults, individuals and couples. Demonstrated ability to function in an autonomous work environment. Experience in training and presenting. Demonstrated emotional intelligence and interpersonal skills. Preferred Qualifications: Bilingual English/Spanish EAP experience. Experience using Brief Solution-focused counseling models. Physical Requirements: Hearing/Listening, Manual Dexterity, Speaking Location: Employee Service Center, Utah Valley Hospital Work City: Provo Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $32.89 - $50.76 We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers, and for our Colorado, Montana, and Kansas based caregivers our commitment to diversity, equity, and inclusion. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Intermountain Health is a Utah-based, not-for-profit system of 33 hospitals (includes "virtual" hospital), a Medical Group with more than 3,800 physicians and advanced practice clinicians at about 385 clinics, a health plans division called SelectHealth, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery. Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment. To find out more about us, head to our career site here. Sign up for job alerts! Click ‘sign in’ at the top right corner, create a candidate account, and when we have opportunities that meet your interests, you will receive an email with the job details. Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email recruitment@imail.org. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. We intentionally work toward an Intermountain Health that reflects our diverse communities and provides culturally competent care, health equity, and a sense of belonging amongst all our caregivers (employees). This is an important part of fulfilling our mission to help people live the healthiest lives possible. The three pillars of our work are talent experience with Intermountain (application, internship, development, etc.), community benefit, and care delivery. Learn more about diversity at Intermountain, here. Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match. Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor. All positions subject to close without notice. Thanks for your interest in continuing your career with our team
Show more details...
via Glassdoor
posted_at: 18 days agoschedule_type: Full-timesalary: 4,777–6,419 a month
Description
• *Note: The salary listed does not include a 4% General Wage Increase effective 7/1/23
...
'
Employee Assistance Program Counselor
• *This recruitment is open until filled and will be used to fill two vacancies. Application review will begin one week from initial posting date. Qualified applicants are encouraged to apply as soon as possible.**
• These positions will support customers in the greater King County area. This is a hybrid
Description
• *Note: The salary listed does not include a 4% General Wage Increase effective 7/1/23
...
'
Employee Assistance Program Counselor
• *This recruitment is open until filled and will be used to fill two vacancies. Application review will begin one week from initial posting date. Qualified applicants are encouraged to apply as soon as possible.**
• These positions will support customers in the greater King County area. This is a hybrid role and may require travel to locations around King County, and occasionally the EAP Office in Thurston County.**
• *Note: The salary listed does not include a 4% General Wage Increase effective 7/1/23.**
Who we are:
The Department of Enterprise Services (DES) provides centralized business services to state government agencies; to other public entities such as cities, counties and tribes; and to Washington residents. DES’ mission is to strengthen the business of government. We do this by creating overall operating efficiencies so our state’s government entities can focus on their core missions. Our buying power, economies of scale and years of experience help government get the best value for the products and services they need to support their missions. We value Respect, Integrity, Excellence, Diversity, Equity and Inclusion. We seek new team members who share our commitment to be an equity-driven and antiracist organization. We listen to customers and team members to understand what they need and expect. We promote creativity, learning and improvement to meet those needs and adapt to the ever-changing business environment. We measure our results and seek feedback to improve our performance.
About the Washington State Employee Assistance Program:
The Employee Assistance Program (EAP) supports public employees and/or family members to help identify and resolve personal concerns that may affect job performance. EAP is the behavioral and mental health expert in the workplace; therefore, assistance to both employees and employers serves to maximize state government’s ability to serve the people of Washington, per the Enterprise Services mission.
Who we are looking for:
As an Employee Assistance Program Counselor, you value diversity, equity, inclusion, respect and accessibility. You recognize the role and impact of bias and are self-aware and committed to growth. Informed by your values, awareness and commitment, you will provide high-quality support and assistance to both employers (supervisors/management/HR) and to employees and their family members. You will help individuals, couples and families identify and resolve concerns in order to promote a productive and healthy workforce.
Why you should join us:
The Department of Enterprise Services offers:
• A great total compensation and benefits package;
• Paid Vacation, Leave, and Holidays;
• A healthy work/life balance, which may include flexible work schedules, teleworking, and an Infants in the Workplace Program;
• An agency-wide commitment to diversity, equity, inclusion and respect, and leaders who encourage all employees to bring their authentic selves to work;
• Access to several state business resource groups including the Rainbow Alliance and Inclusion Network (RAIN); Veteran Employee Resource Group (VERG); Latino Leadership Network (LLN); Blacks United in Leadership and Diversity (BUILD); Disability Inclusion Network (DIN); Washington Immigrant Network (WIN); and Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network (HAPPEN);
• Supported growth and development opportunities; and
• Opportunities to serve your community through meaningful work.
Duties
The work associated with this position will be performed predominately through a hybrid work structure of onsite and remote work. Onsite presence will vary based on business and operational need. Employees must reside in Washington state and within a reasonable distance to EAP’s customers in the greater King County area.
Some of what you will enjoy doing:
• Direct Client Services, including delivery of professional, solution-focused, culturally-relevant EAP clinical services:
• Clinical Assessments: Problem identification, short-term problem-solving, and providing resources and referrals within 1-3 counseling sessions, and occasional follow up and case management) for employees and their adult household members.
• Organization Consultation: Behavioral health assistance to workplace managers, supervisors, and HR through consultation, coaching, and problem-solving, with the focus of managing the troubled employee, enhancing the work environment, and improving employee performance and wellness.
• Incident Stress Management: Triage, crisis intervention, and on-site debriefings following traumatic events and losses.
• Crisis Intervention: Provide crisis intervention when callers or walk-in clients are in distress and need de-escalation and resources.
• Education and Awareness Support:
• Collaboration: Provide subject matter expertise to EAP Education and Awareness Specialist in the development of content.
• Presentation and Webinar Delivery: Provide facilitation/co-facilitation support to EAP Education and Awareness Specialist during webinar and presentation delivery.
Qualifications
Required Qualifications:
• Master’s Degree in Social Services, Psychology, Counseling, Social Work, or related field from an accredited college or university whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA); AND
• Three (3) years of professional experience and training in mental health and counseling, preferably in an employee assistance program; AND
• Licensure at the advanced level in one of the following fields:
• Psychology
• Clinical Social Work
• Marriage and Family Therapy
• Professional Counselor or Mental Health Counseling
• OR-
• Certification as a Chemical Dependency Professional (CDP) or Substance Use Disorder Professional (SUDP)
• *Note: Required Occupational Specific Qualifications. Professional experience noted above should include the following areas:
• Counseling: Conduct clinical assessment and develop individualized assistance plans based on findings of assessment to address identified problems, effectively uses a variety of tools and methods to encourage adults to change behavior and/or overcome physical/emotional barriers, provide referrals to employees and their families for diagnosis, treatment, and/or community resources, develop follow-up plans.
• Training: Effectively communicate information for the purpose of having others learn, understand, and apply specific principles, techniques, or information.
Preferred/Desired Qualifications:
• Certified Employee Assistance Professional (CEAP)
• Training and experience in Incident Stress Management (ISM)
• Knowledge of or experience in assessing and treating substance abuse and addiction issues
• Computers: Proficiency in Word, Excel, PowerPoint and Outlook
• Consultations: Experience with providing consultation to supervisors and managers regarding employee work performance, behavioral issues, and underlying personal problems which may be contributing factors, and effective partnering to help managers and state employees identify, evaluate, and resolve complex or sensitive issues, problems, and service needs.
• Analysis: Use data and information in a clear and rational thought process to assess and understand issues, evaluate options, form accurate conclusions, and make decisions.
• Ability to work in a fast-paced environment.
Diversity Equity and Inclusion (DEI) Competencies:
Incumbents to this position must possess and demonstrate the following competencies:
• Able to learn and understand the language and concepts of our DES DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful and inclusive workplace.
• Demonstrate a commitment to growth, learning and self-awareness when provided training and opportunities to participate in improving our work environment.
• Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment.
• Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive and respectful environment when working with members of the group, team, organization or community.
• Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization.
Supplemental Information
Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:
• A letter of interest, describing how you meet the qualifications for this position as outlined in the job posting;
• A current resume, detailing experience, and education; and
• A current list of at least three (3) professional references with current contact information (attached or available to provide at the time of interview)
Conditions of Employment:
• Background Check Notice: Prior to any new appointment into the Department of Enterprise Services, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.
Opportunity for All:
The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, creed, color, national origin, citizenship or immigration status, marital status, families with children (including pregnancy, childbirth, or related medical conditions), sex, sexual orientation, gender identity diversity, age, status as a protected veteran, honorably discharged veteran or military status, status as an individual with the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with disabilities or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.
Contact Information:
For questions about this recruitment or to request a reasonable accommodation in the application process, contact Jennifer McWaid at (360) 407-8210 or email jobs@des.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
Follow DES on LinkedIn, Twitter and Facebook | Subscribe to DES job alerts Show more details...
• *Note: The salary listed does not include a 4% General Wage Increase effective 7/1/23
...
'
Employee Assistance Program Counselor
• *This recruitment is open until filled and will be used to fill two vacancies. Application review will begin one week from initial posting date. Qualified applicants are encouraged to apply as soon as possible.**
• These positions will support customers in the greater King County area. This is a hybrid role and may require travel to locations around King County, and occasionally the EAP Office in Thurston County.**
• *Note: The salary listed does not include a 4% General Wage Increase effective 7/1/23.**
Who we are:
The Department of Enterprise Services (DES) provides centralized business services to state government agencies; to other public entities such as cities, counties and tribes; and to Washington residents. DES’ mission is to strengthen the business of government. We do this by creating overall operating efficiencies so our state’s government entities can focus on their core missions. Our buying power, economies of scale and years of experience help government get the best value for the products and services they need to support their missions. We value Respect, Integrity, Excellence, Diversity, Equity and Inclusion. We seek new team members who share our commitment to be an equity-driven and antiracist organization. We listen to customers and team members to understand what they need and expect. We promote creativity, learning and improvement to meet those needs and adapt to the ever-changing business environment. We measure our results and seek feedback to improve our performance.
About the Washington State Employee Assistance Program:
The Employee Assistance Program (EAP) supports public employees and/or family members to help identify and resolve personal concerns that may affect job performance. EAP is the behavioral and mental health expert in the workplace; therefore, assistance to both employees and employers serves to maximize state government’s ability to serve the people of Washington, per the Enterprise Services mission.
Who we are looking for:
As an Employee Assistance Program Counselor, you value diversity, equity, inclusion, respect and accessibility. You recognize the role and impact of bias and are self-aware and committed to growth. Informed by your values, awareness and commitment, you will provide high-quality support and assistance to both employers (supervisors/management/HR) and to employees and their family members. You will help individuals, couples and families identify and resolve concerns in order to promote a productive and healthy workforce.
Why you should join us:
The Department of Enterprise Services offers:
• A great total compensation and benefits package;
• Paid Vacation, Leave, and Holidays;
• A healthy work/life balance, which may include flexible work schedules, teleworking, and an Infants in the Workplace Program;
• An agency-wide commitment to diversity, equity, inclusion and respect, and leaders who encourage all employees to bring their authentic selves to work;
• Access to several state business resource groups including the Rainbow Alliance and Inclusion Network (RAIN); Veteran Employee Resource Group (VERG); Latino Leadership Network (LLN); Blacks United in Leadership and Diversity (BUILD); Disability Inclusion Network (DIN); Washington Immigrant Network (WIN); and Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network (HAPPEN);
• Supported growth and development opportunities; and
• Opportunities to serve your community through meaningful work.
Duties
The work associated with this position will be performed predominately through a hybrid work structure of onsite and remote work. Onsite presence will vary based on business and operational need. Employees must reside in Washington state and within a reasonable distance to EAP’s customers in the greater King County area.
Some of what you will enjoy doing:
• Direct Client Services, including delivery of professional, solution-focused, culturally-relevant EAP clinical services:
• Clinical Assessments: Problem identification, short-term problem-solving, and providing resources and referrals within 1-3 counseling sessions, and occasional follow up and case management) for employees and their adult household members.
• Organization Consultation: Behavioral health assistance to workplace managers, supervisors, and HR through consultation, coaching, and problem-solving, with the focus of managing the troubled employee, enhancing the work environment, and improving employee performance and wellness.
• Incident Stress Management: Triage, crisis intervention, and on-site debriefings following traumatic events and losses.
• Crisis Intervention: Provide crisis intervention when callers or walk-in clients are in distress and need de-escalation and resources.
• Education and Awareness Support:
• Collaboration: Provide subject matter expertise to EAP Education and Awareness Specialist in the development of content.
• Presentation and Webinar Delivery: Provide facilitation/co-facilitation support to EAP Education and Awareness Specialist during webinar and presentation delivery.
Qualifications
Required Qualifications:
• Master’s Degree in Social Services, Psychology, Counseling, Social Work, or related field from an accredited college or university whose accreditation is recognized by the U.S. Department of Education or the Council for Higher Education Accreditation (CHEA); AND
• Three (3) years of professional experience and training in mental health and counseling, preferably in an employee assistance program; AND
• Licensure at the advanced level in one of the following fields:
• Psychology
• Clinical Social Work
• Marriage and Family Therapy
• Professional Counselor or Mental Health Counseling
• OR-
• Certification as a Chemical Dependency Professional (CDP) or Substance Use Disorder Professional (SUDP)
• *Note: Required Occupational Specific Qualifications. Professional experience noted above should include the following areas:
• Counseling: Conduct clinical assessment and develop individualized assistance plans based on findings of assessment to address identified problems, effectively uses a variety of tools and methods to encourage adults to change behavior and/or overcome physical/emotional barriers, provide referrals to employees and their families for diagnosis, treatment, and/or community resources, develop follow-up plans.
• Training: Effectively communicate information for the purpose of having others learn, understand, and apply specific principles, techniques, or information.
Preferred/Desired Qualifications:
• Certified Employee Assistance Professional (CEAP)
• Training and experience in Incident Stress Management (ISM)
• Knowledge of or experience in assessing and treating substance abuse and addiction issues
• Computers: Proficiency in Word, Excel, PowerPoint and Outlook
• Consultations: Experience with providing consultation to supervisors and managers regarding employee work performance, behavioral issues, and underlying personal problems which may be contributing factors, and effective partnering to help managers and state employees identify, evaluate, and resolve complex or sensitive issues, problems, and service needs.
• Analysis: Use data and information in a clear and rational thought process to assess and understand issues, evaluate options, form accurate conclusions, and make decisions.
• Ability to work in a fast-paced environment.
Diversity Equity and Inclusion (DEI) Competencies:
Incumbents to this position must possess and demonstrate the following competencies:
• Able to learn and understand the language and concepts of our DES DEI culture and commit to being a part of creating and maintaining a diverse, equitable, respectful and inclusive workplace.
• Demonstrate a commitment to growth, learning and self-awareness when provided training and opportunities to participate in improving our work environment.
• Participate and behave in a manner that creates trust and builds working relationships, promoting teamwork and collaboration in the work environment.
• Demonstrate the understanding that all people are valued; contribute to an equitable, inclusive and respectful environment when working with members of the group, team, organization or community.
• Commit to being an active participant in continually evaluating and improving strategies that promote equity and inclusion in our organization.
Supplemental Information
Please provide the following documents in order to be considered; failure to do so may result in you not being considered for the position:
• A letter of interest, describing how you meet the qualifications for this position as outlined in the job posting;
• A current resume, detailing experience, and education; and
• A current list of at least three (3) professional references with current contact information (attached or available to provide at the time of interview)
Conditions of Employment:
• Background Check Notice: Prior to any new appointment into the Department of Enterprise Services, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment, but will be considered in determining the applicant's suitability and competence to perform in the position.
Opportunity for All:
The Department of Enterprise Services celebrates our differences and we are committed to a workplace that supports equal opportunity employment and inclusion regardless of race, creed, color, national origin, citizenship or immigration status, marital status, families with children (including pregnancy, childbirth, or related medical conditions), sex, sexual orientation, gender identity diversity, age, status as a protected veteran, honorably discharged veteran or military status, status as an individual with the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with disabilities or other applicable legally protected characteristics. We will also consider qualified applicants with criminal histories, consistent with applicable federal, state and local laws.
You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our organization.
Contact Information:
For questions about this recruitment or to request a reasonable accommodation in the application process, contact Jennifer McWaid at (360) 407-8210 or email jobs@des.wa.gov. Applicants who are deaf or hard of hearing may call through the Washington Relay Service by dialing 7-1-1 or 1-800-833-6388.
Follow DES on LinkedIn, Twitter and Facebook | Subscribe to DES job alerts Show more details...
via Salary.com
schedule_type: Full-time
City/State Virginia Beach, VA Overview Work Shift First (Days) (United States of America) Sentara Healthcare is seeking to hire an experienced individual to join our team as a Counselor for our Employee Assistance Program. This is a hybrid position, and the incumbent must be able to commute to our Newport News, VA office weekly. Minimum Requirements: 2 years of related experience Required Master's level degree Required Licensed Clinical Psychologist,
City/State Virginia Beach, VA Overview Work Shift First (Days) (United States of America) Sentara Healthcare is seeking to hire an experienced individual to join our team as a Counselor for our Employee Assistance Program. This is a hybrid position, and the incumbent must be able to commute to our Newport News, VA office weekly. Minimum Requirements: 2 years of related experience Required Master's level degree Required Licensed Clinical Psychologist, Clinical Social Worker, Licensed Professional Counselor OR Registered Nurse Required Sentara Overview For more than a decade, Modern Healthcare magazine has ranked Sentara Healthcare as one of the nation's top integrated healthcare systems. That's because we are dedicated to growth, innovation, and patient safety at more than 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals. Sentara Benefits As the third-largest employer in Virginia, Sentara Healthcare was named by Forbes Magazine as one of... America's best large employers. We offer a variety of amenities to our employees, including, but not limited to: Medical, Dental, and Vision Insurance Paid Annual Leave, Sick Leave Flexible Spending Accounts Retirement funds with matching contribution Supplemental insurance policies, including legal, Life Insurance and AD&D among others Work Perks program including discounted movie and theme park tickets among other great deals Opportunities for further advancement within our organization For information about our employee benefits, please visit: Benefits - Sentara (sentaracareers.com) Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. Join our team! We are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, and growth! #eap #counseling #mentalhealth #clinicalsocialwork #healthcare Job Summary Provides direct service, screening, problem assessment, direct therapeutic counseling, client referral, crisis intervention, follow-up services and case management on an ongoing basis to clients seeking assistance. Licensed Clinical Psychologist, Clinical Social Worker, Licensed Professional Counselor OR Registered Nurse required. Applicants actively seeking licensure as LCSW, LPC, LMFT or RN in the state of Virginia may apply with agreement to complete licensure within 2 years. Qualifications: MLD - Master's Level Degree (Required) Clinical Psychologist License - North Carolina, Clinical Psychologist License - Other/National, Clinical Psychologist License - Virginia, Licensed Clinical Social Worker (LCSW) - North Carolina, Licensed Clinical Social Worker (LCSW) - Other/National, Licensed Clinical Social Worker (LCSW) - Virginia, Licensed Professional Counselor (LPC) - North Carolina, Licensed Professional Counselor (LPC) - Other/National, Licensed Professional Counselor (LPC) - Virginia, Registered Nurse License (RN) - North Carolina, Registered Nurse License (RN) - Other/National, Registered Nurse License (RN) - Virginia Related Skills Active Listening, Communication, Critical Thinking, Instructing, Persuasion Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application. In support of our mission “to improve health every day,” this is a tobacco-free environment. Sentara Healthcare is a Virginia and Northeastern North Carolina based not-for-profit integrated healthcare provider that has been in business for over 131 years. Offering hundreds of sites of care including 12 hospitals, PACE, home health, hospice, medical groups, imaging services, therapy, outpatient surgery centers, and an 858,000 member health plan. The people of the communities that we serve have nominated Sentara “Employer of Choice” for over ten years. U.S. News and World Report has recognized Sentara as having the Best Hospitals for 15 years. Sentara offers professional development and a continued employment philosophy
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via Jobrapido.com
posted_at: 6 days agoschedule_type: Internship
Account Manager (EAP) - Remote
• Are you an experienced Account Manager looking for a new challenge?
• Do you value care management and quality improvement...
• Are you motivated, energetic, and excited to become part of the Acentra Health team?
If so, you might be our next new team member!
Who we need:
The Account Manager will build and maintain strong relationships with customers’ senior management and account management staff. Develop
Account Manager (EAP) - Remote
• Are you an experienced Account Manager looking for a new challenge?
• Do you value care management and quality improvement...
• Are you motivated, energetic, and excited to become part of the Acentra Health team?
If so, you might be our next new team member!
Who we need:
The Account Manager will build and maintain strong relationships with customers’ senior management and account management staff. Develop a business partnership that promotes opportunities for growth and revenue while supporting the customer’s growth objectives. Provide a high level of service to all customer requests including anticipating future needs. Provide high level internal communications within Acentra Health regarding client’s partners and market issues.
Why us?
Acentra Health is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.
People Focused. Mission Driven.
Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.
We do this through our people.
At Acentra Health, you can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees and we provide the training and support to do the best work of your career.
Benefits are a key component of your rewards package at Acentra Health. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.
What you’ll do:
• Develop and strengthen relationships at the account management and senior management levels of assigned clients. Identify current and future service requirements by building customer confidence and trust with key individuals who understand service requirements. Serve as the primary liaison with customers.
• Serve as subject matter expert to customers by providing high level product and service information. Demonstrate the impact of Acentra Health’s services for cost reductions and operations improvements. Manage contract, including renewals, and scope of work to ensure proper services are provided and avoid non-reimbursed services. Upsell services to existing traditional customers as well as to re-sell customers and Partners.
• Resolve client inquiries timely (including same day acknowledgement) and accurately.
• Establish and regularly update a strategic plan for each assigned account. Components of the plan to include schedule of deliverables with time frames, identified goals, customer relationship enhancements, and revenue growth.
• Contribute to Sales strategy by identifying short- and long-term issues to be addressed. Provide customer and market information, recommend options and courses of action, and provide implementation directives. Join Sales presentations as needed.
• Assist with RFP responses.
• Educate customers on Acentra Health’s philosophy of managed care, provide information on products and services as it relates to customer’s needs.
• Prepare, analyze, and deliver customer reports which demonstrate the customer’s usage, trends, needs, and tracks issues.
• Facilitate the implementation process, connect Operations, Finance and Clinical areas to the new client. Serve as key member of the Implementation team, acting as Implementation Manager as needed.
• Present EAP orientation training to employees and managers.
• Develop and cultivate internal relationships with partners across the Acentra Health organization.
• Other duties as assigned.
The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.
What you’ll need:
Required Qualifications
• Bachelor’s Degree required. Master’s degree preferred.
Knowledge, Skills, Abilities
• Excellent verbal, written and organizational skills required.
• Ability to analyze, interpret and present information is essential.
• Public speaking experience is preferable.
• Ability to be a strategic thinker.
• Intermediate knowledge of Word, Excel, and PowerPoint.
• Must be able to establish and cultivate relationships both internally and with external customers.
• Must be able to travel.
Experience
• 3+ years of recent experience in account management, preferably in a healthcare setting.
• Clinical experience preferred.
• EAP experience preferred.
Thank You!
We know your time is valuable and we thank you in advance for applying for this position. Due to the high volume of applicants we receive, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!
~ The Acentra Health Talent Acquisition Team
Mental and Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.
EOE AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Show more details...
• Are you an experienced Account Manager looking for a new challenge?
• Do you value care management and quality improvement...
• Are you motivated, energetic, and excited to become part of the Acentra Health team?
If so, you might be our next new team member!
Who we need:
The Account Manager will build and maintain strong relationships with customers’ senior management and account management staff. Develop a business partnership that promotes opportunities for growth and revenue while supporting the customer’s growth objectives. Provide a high level of service to all customer requests including anticipating future needs. Provide high level internal communications within Acentra Health regarding client’s partners and market issues.
Why us?
Acentra Health is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.
People Focused. Mission Driven.
Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.
We do this through our people.
At Acentra Health, you can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees and we provide the training and support to do the best work of your career.
Benefits are a key component of your rewards package at Acentra Health. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.
What you’ll do:
• Develop and strengthen relationships at the account management and senior management levels of assigned clients. Identify current and future service requirements by building customer confidence and trust with key individuals who understand service requirements. Serve as the primary liaison with customers.
• Serve as subject matter expert to customers by providing high level product and service information. Demonstrate the impact of Acentra Health’s services for cost reductions and operations improvements. Manage contract, including renewals, and scope of work to ensure proper services are provided and avoid non-reimbursed services. Upsell services to existing traditional customers as well as to re-sell customers and Partners.
• Resolve client inquiries timely (including same day acknowledgement) and accurately.
• Establish and regularly update a strategic plan for each assigned account. Components of the plan to include schedule of deliverables with time frames, identified goals, customer relationship enhancements, and revenue growth.
• Contribute to Sales strategy by identifying short- and long-term issues to be addressed. Provide customer and market information, recommend options and courses of action, and provide implementation directives. Join Sales presentations as needed.
• Assist with RFP responses.
• Educate customers on Acentra Health’s philosophy of managed care, provide information on products and services as it relates to customer’s needs.
• Prepare, analyze, and deliver customer reports which demonstrate the customer’s usage, trends, needs, and tracks issues.
• Facilitate the implementation process, connect Operations, Finance and Clinical areas to the new client. Serve as key member of the Implementation team, acting as Implementation Manager as needed.
• Present EAP orientation training to employees and managers.
• Develop and cultivate internal relationships with partners across the Acentra Health organization.
• Other duties as assigned.
The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.
What you’ll need:
Required Qualifications
• Bachelor’s Degree required. Master’s degree preferred.
Knowledge, Skills, Abilities
• Excellent verbal, written and organizational skills required.
• Ability to analyze, interpret and present information is essential.
• Public speaking experience is preferable.
• Ability to be a strategic thinker.
• Intermediate knowledge of Word, Excel, and PowerPoint.
• Must be able to establish and cultivate relationships both internally and with external customers.
• Must be able to travel.
Experience
• 3+ years of recent experience in account management, preferably in a healthcare setting.
• Clinical experience preferred.
• EAP experience preferred.
Thank You!
We know your time is valuable and we thank you in advance for applying for this position. Due to the high volume of applicants we receive, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!
~ The Acentra Health Talent Acquisition Team
Mental and Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and/or control objects; interact extensively with internal and external customers; occasionally lift and/or move objects weighing up to 10 pounds; and occasionally travel within the state.
EOE AA M/F/Vet/Disability
Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran Show more details...
via LinkedIn
schedule_type: Full-timework_from_home: 1
About ComPsych
ComPsych ® Corporation is the world’s largest provider of employee assistance programs (EAP) and is the pioneer and worldwide leader of fully integrated EAP, behavioral health, wellness, work-life, HR, FMLA and absence management services under its GuidanceResources ® brand. ComPsych provides services to more than 68,000 organizations covering more than 139 million individuals... throughout the U.S. and 190 countries. By creating
About ComPsych
ComPsych ® Corporation is the world’s largest provider of employee assistance programs (EAP) and is the pioneer and worldwide leader of fully integrated EAP, behavioral health, wellness, work-life, HR, FMLA and absence management services under its GuidanceResources ® brand. ComPsych provides services to more than 68,000 organizations covering more than 139 million individuals... throughout the U.S. and 190 countries. By creating “Build-to-Suit” programs, ComPsych helps employers attract and retain employees, increase employee productivity and improve overall health and well-being.
Job Summary
Guidance Consultants provide support to diverse global EAP clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.
Primary Responsibilities
• Telephonically address client concerns by conducting clinical intakes and referring clients to the appropriate resources, such as to a therapist or counselor
• Provide remote crisis stabilization to at-risk clients
• Using critical thinking and problem solving skills, quickly resolve issues and identify resources to ensure a positive client experience and complete satisfaction
• Educate clients about resources, eligibility, and services with a positive and professional approach
• Maintain complete and accurate documentation of cases within our proprietary database
• Other duties as assigned
Job Qualifications
• Master's degree in Social Work, Counseling, or Psychology required
• Exceptional communication skills, with strong focus on customer service
• Quick thinking, high energy, positive, and professional, with demonstrated multi-tasking and critical thinking skills
• Clinical assessment experience in the following areas: mental health, chemical dependency, and crisis stabilization
• High-speed internet and quiet home office set up
Benefits And Perks
• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• Competitive pay with bonus program and annual increases
EOE/AA/M/F/Vet/Disability
ComPsych Corporation maintains a drug-free workplace Show more details...
ComPsych ® Corporation is the world’s largest provider of employee assistance programs (EAP) and is the pioneer and worldwide leader of fully integrated EAP, behavioral health, wellness, work-life, HR, FMLA and absence management services under its GuidanceResources ® brand. ComPsych provides services to more than 68,000 organizations covering more than 139 million individuals... throughout the U.S. and 190 countries. By creating “Build-to-Suit” programs, ComPsych helps employers attract and retain employees, increase employee productivity and improve overall health and well-being.
Job Summary
Guidance Consultants provide support to diverse global EAP clients on behavioral, emotional health, family, and wellness related issues. As the world’s largest provider of EAP and managed care, this is an exceptional growth opportunity to use your clinical expertise to help clients navigate their resources and provide in the moment support.
Primary Responsibilities
• Telephonically address client concerns by conducting clinical intakes and referring clients to the appropriate resources, such as to a therapist or counselor
• Provide remote crisis stabilization to at-risk clients
• Using critical thinking and problem solving skills, quickly resolve issues and identify resources to ensure a positive client experience and complete satisfaction
• Educate clients about resources, eligibility, and services with a positive and professional approach
• Maintain complete and accurate documentation of cases within our proprietary database
• Other duties as assigned
Job Qualifications
• Master's degree in Social Work, Counseling, or Psychology required
• Exceptional communication skills, with strong focus on customer service
• Quick thinking, high energy, positive, and professional, with demonstrated multi-tasking and critical thinking skills
• Clinical assessment experience in the following areas: mental health, chemical dependency, and crisis stabilization
• High-speed internet and quiet home office set up
Benefits And Perks
• Full benefits package, including Paid Time Off (PTO), medical, dental, vision, 401(k) with match, robust EAP, wellness program, and much more
• Competitive pay with bonus program and annual increases
EOE/AA/M/F/Vet/Disability
ComPsych Corporation maintains a drug-free workplace Show more details...
via LinkedIn
posted_at: 4 days agoschedule_type: Full-timesalary: 20–25 an hourwork_from_home: 1
Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health Advocate's supervisors are promoted from within the company.
Locations...
Must be located within the Continental United States
Summary
Why is Health Advocate a great place to work? For starters, Health Advocate employees enjoy helping people every single day. Employees are given the training they need to do their jobs well, and they work with supervisors and staff who are supportive and friendly. Employees have room to grow, and many of Health Advocate's supervisors are promoted from within the company.
Locations...
Must be located within the Continental United States
Summary of Role
From day-to-day challenges to a sudden critical event, our Care Managers compassionately help employees with personal, family and work-related concerns, so they feel more supported and able to perform at their best, 24/7.
Your Success (training and equipment information)
As a work from home associate, you’ll deliver a positive experience that solves members’ needs/challenges, while working to resolve issues.
Health Advocate offers all work equipment and comprehensive new-employee training program to help you develop the knowledge and skills that will set you up for success in your role and in supporting our members.
Invested in you (benefits)
At Health Advocate, you’ll have the ability to pursue your ambitions and grow your career. We’ve got you covered with a total rewards package that includes Robust Medical coverage, as well as Dental & Vision benefits, tuition assistance, 401(k) savings plan with company match, paid time off (PTO), paid holidays, Employee Assistance Programs and Wellness Programs.
Pay Rate
Hourly rate starts at $24.50.
Hours/Shift
This position is full-time (40 hours/week) Monday - Friday.
• 4 /10 hour days to 11:00pm with the rotating day off
• 5/ 8 hour days to 11:00pm.
• 4 /10 hour days with a fixed day off during the week. This would always be the same day off and not Monday or Friday. The other rotating day off option works out to a 4 day weekend about once a month or 5 weeks
It may be necessary, given the business need, to work occasional overtime
Job Summary
• Receive and respond to intake calls
• Explains role of EAP and confidentiality
• Obtains and records intake case information in Care Management System
• Assess crisis situation and take appropriate action
• Provides referral services to EAP clients
• Provides information and schedules clients requesting phone services
• Provides members with appropriate referral based on clinical needs, provider expertise, location, insurance coverage and affordability
• Facilitates referral process and contacts service providers or subcontracted EAP affiliates
• Follow up with client and/or service provider /affiliate as required per Standard Operating Procedure
• Documents all contacts with clients and pertinent others accurately, completely and concisely
• Facilitates connection or referral to other available services such as legal/financial consultation, work-life resources, or other solutions that may be available to Health Advocate members
• Provide other Employee Assistance services as assigned including case management of special needs, high risk and company –initiated referrals
• Provide telephonic services including assessment, crisis-intervention, consultation with Human Resources or other client company leadership, and brief support to members
• Collaborates with Care Managers and others to ensure compliance with SOP, to provide excellent member service and experience, and to support professional operations and environment within the EA division
• Participate in regular supervision and consultation as needed/appropriate to any case
• Develop and maintain familiarity with Health Advocate EAP Standard Operating Procedures as demonstrated by the delivery of service and performance of duties
• Maintain reliable attendance and timely arrival being ready to work as scheduled
• Maintain licenses in good standing, and related credentials if applicable
• Miscellaneous duties as assigned by Director or Executive management
Minimum Requirements
• Master’s degree in behavioral health discipline required (social work, counseling, or related human service field)
• License Required (LPC or LSW)
• Minimum three years graduate level experience, providing direct service in behavioral health setting including assessment and case management
• A combination of graduate and bachelor’s level experience including behavioral healthcare utilization-review, Employee Assistance or similar call center work, or direct service in a community treatment or recovery center will be considered
• Desirable, not required: CEAP, CADC, NBCC
Company Overview
Health Advocate is the nation’s leading provider of health advocacy, navigation, well-being and integrated benefits programs. For 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being. Our solutions leverage a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, our team of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need.
Learn more
Health Advocate https://www.healthadvocate.com/site/
Facebook https://www.facebook.com/healthadvocateinc/
Video https://vimeo.com/386733264/eb447da080
Awards
2022:
• Best in Biz Award: Most Customer-Friendly Company of the Year
• Great Place to Work
2021:
• Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year – Healthcare, Pharmaceuticals, and Related Industries, Silver Winner
• Stevie® Awards for Sales & Customer Service: Most Valuable Response by a Customer Service Team (COVID-19), Bronze Winner
• Best in Biz Awards: Most Customer-Friendly Company of the Year – Medium and large category (Silver)
2020:
• National Customer Service Association All-Stars Award: Organizations of 100 or Greater, Runner-Up
• Best in Biz Awards: Most Customer-Friendly Company of the Year - Medium category (Silver)
Health Advocate is an Equal Opportunity Employer that does not discriminate on the basis of race, color, sex, age, religion, national origin, citizenship status, military service and veteran status, physical or mental disability, or any other factor not related to job requirements. We respect and value diversity, and are committed to the principles of Equal Employment Opportunity Show more details...
Locations...
Must be located within the Continental United States
Summary of Role
From day-to-day challenges to a sudden critical event, our Care Managers compassionately help employees with personal, family and work-related concerns, so they feel more supported and able to perform at their best, 24/7.
Your Success (training and equipment information)
As a work from home associate, you’ll deliver a positive experience that solves members’ needs/challenges, while working to resolve issues.
Health Advocate offers all work equipment and comprehensive new-employee training program to help you develop the knowledge and skills that will set you up for success in your role and in supporting our members.
Invested in you (benefits)
At Health Advocate, you’ll have the ability to pursue your ambitions and grow your career. We’ve got you covered with a total rewards package that includes Robust Medical coverage, as well as Dental & Vision benefits, tuition assistance, 401(k) savings plan with company match, paid time off (PTO), paid holidays, Employee Assistance Programs and Wellness Programs.
Pay Rate
Hourly rate starts at $24.50.
Hours/Shift
This position is full-time (40 hours/week) Monday - Friday.
• 4 /10 hour days to 11:00pm with the rotating day off
• 5/ 8 hour days to 11:00pm.
• 4 /10 hour days with a fixed day off during the week. This would always be the same day off and not Monday or Friday. The other rotating day off option works out to a 4 day weekend about once a month or 5 weeks
It may be necessary, given the business need, to work occasional overtime
Job Summary
• Receive and respond to intake calls
• Explains role of EAP and confidentiality
• Obtains and records intake case information in Care Management System
• Assess crisis situation and take appropriate action
• Provides referral services to EAP clients
• Provides information and schedules clients requesting phone services
• Provides members with appropriate referral based on clinical needs, provider expertise, location, insurance coverage and affordability
• Facilitates referral process and contacts service providers or subcontracted EAP affiliates
• Follow up with client and/or service provider /affiliate as required per Standard Operating Procedure
• Documents all contacts with clients and pertinent others accurately, completely and concisely
• Facilitates connection or referral to other available services such as legal/financial consultation, work-life resources, or other solutions that may be available to Health Advocate members
• Provide other Employee Assistance services as assigned including case management of special needs, high risk and company –initiated referrals
• Provide telephonic services including assessment, crisis-intervention, consultation with Human Resources or other client company leadership, and brief support to members
• Collaborates with Care Managers and others to ensure compliance with SOP, to provide excellent member service and experience, and to support professional operations and environment within the EA division
• Participate in regular supervision and consultation as needed/appropriate to any case
• Develop and maintain familiarity with Health Advocate EAP Standard Operating Procedures as demonstrated by the delivery of service and performance of duties
• Maintain reliable attendance and timely arrival being ready to work as scheduled
• Maintain licenses in good standing, and related credentials if applicable
• Miscellaneous duties as assigned by Director or Executive management
Minimum Requirements
• Master’s degree in behavioral health discipline required (social work, counseling, or related human service field)
• License Required (LPC or LSW)
• Minimum three years graduate level experience, providing direct service in behavioral health setting including assessment and case management
• A combination of graduate and bachelor’s level experience including behavioral healthcare utilization-review, Employee Assistance or similar call center work, or direct service in a community treatment or recovery center will be considered
• Desirable, not required: CEAP, CADC, NBCC
Company Overview
Health Advocate is the nation’s leading provider of health advocacy, navigation, well-being and integrated benefits programs. For 20 years, Health Advocate has provided expert support to help our members navigate the complexities of healthcare and achieve the best possible health and well-being. Our solutions leverage a unique combination of best-in-class, personalized support with powerful predictive data analytics and a proprietary technology platform to address nearly every clinical, administrative, wellness or behavioral health need. Whether facing common issues or an unprecedented challenge like COVID-19, our team of highly trained, compassionate experts work together to go above and beyond expectations, making healthcare easier for our members and ensuring they get the care they need.
Learn more
Health Advocate https://www.healthadvocate.com/site/
Facebook https://www.facebook.com/healthadvocateinc/
Video https://vimeo.com/386733264/eb447da080
Awards
2022:
• Best in Biz Award: Most Customer-Friendly Company of the Year
• Great Place to Work
2021:
• Stevie® Awards for Sales & Customer Service: Customer Service Department of the Year – Healthcare, Pharmaceuticals, and Related Industries, Silver Winner
• Stevie® Awards for Sales & Customer Service: Most Valuable Response by a Customer Service Team (COVID-19), Bronze Winner
• Best in Biz Awards: Most Customer-Friendly Company of the Year – Medium and large category (Silver)
2020:
• National Customer Service Association All-Stars Award: Organizations of 100 or Greater, Runner-Up
• Best in Biz Awards: Most Customer-Friendly Company of the Year - Medium category (Silver)
Health Advocate is an Equal Opportunity Employer that does not discriminate on the basis of race, color, sex, age, religion, national origin, citizenship status, military service and veteran status, physical or mental disability, or any other factor not related to job requirements. We respect and value diversity, and are committed to the principles of Equal Employment Opportunity Show more details...
via Workday
posted_at: 13 days agoschedule_type: Part-timework_from_home: 1
Provides direct support to organizations and their employees through the delivery of assessment, consultation, education and triage services. Uses knowledge of federal regulations to assist organizations in their appropriate handling of employee concerns and problems. Consults with employees and organizations on variety of workplace and work based issues. Provides clinical expertise in order to restore employees with diminished performance to healthy
Provides direct support to organizations and their employees through the delivery of assessment, consultation, education and triage services. Uses knowledge of federal regulations to assist organizations in their appropriate handling of employee concerns and problems. Consults with employees and organizations on variety of workplace and work based issues. Provides clinical expertise in order to restore employees with diminished performance to healthy functioning. Provides employee consultation related to specific personal problems and concerns. Provides crisis assessment and intervention as needed. Completes clinical and administrative documentation and required forms in a clear and concise manner. Manages caseload and other tasks to meet both qualitative and quantitative performance expectations. Provides behavioral health assessments, accurate clinical diagnoses, and referral to appropriate level of care. Provides expert consultation to employees and/or supervisors on a variety of... workplace and work based issues. Provides information and referral to community resources as appropriate. Provides clinical consultation/staffing in absence of EAP Manager. Participates in activities as requested that help improve SBU and/or client performance, excellence and culture. Support team members and participate in team activities to help build a high-performance team. Demonstrates flexibility in areas such as job duties and schedule to aid in better serving its members and help Magellan achieve its business and operational goals. Assists in efforts to continuously improve by assuming responsibility for identifying and bringing to the attention of responsible entities operations problems and/or inefficiencies. Other Job Requirements Responsibilities 2 years post graduate clinical experience., Clinical training must include instruction on chemical dependency, mental health and brief therapy. Must have understanding of workplace issues, how businesses function and a fundamental understanding of employee/employer relationships. Must be capable of acquiring an understanding of EEO rules, ADA in the workplace, FMLA, and Drug Free Workplace Requirements. Must be able to provide accurate client assessment including level of risk, substance abuse and dependency, job performance issues and refer to appropriate level of care. Competent in crisis intervention. Demonstrate knowledge and expertise in solution-focused, brief therapy in outpatient setting. Strong customer service skills required. Must be able to sensitively, compassionately respond to callers. Excellent listening skills vital. Interact effectively at all levels both within the company and with external customers. Analyze and present issues in a clear, concise, persuasive manner, both orally and in writing. Use time to manage caseload and documentation effectively. Meet productivity targets and quality management expectations. Develop effective working relationships with peers within and across organizational lines. Effectively resolves individual conflicts. Supports department mission and keeps management informed of team issues. Takes responsibility for own development and stays current on skills and techniques needed to perform job. Flexible; adjust well to new situations and changing priorities. Comfortable with ambiguity and stress while handling a variety of assignments. Maintain a positive, achievement-oriented attitude and consistent in accomplishing expected objectives. General Job Information Title Part-Time Onsite EAP Counselor, Hill AFB, Utah Grade 24 Work Experience - Required Clinical, Employee Assistance Program (EAP) Work Experience - Preferred Education - Required Masters - Behavioral Health Education - Preferred License and Certifications - Required Current licensure required for this position that meets State, Commonwealth or customer-specific requirements - Care Mgmt, LCSW-C - Licensed Certified Social Worker - Clinical - Care Mgmt, LCSW - Licensed Clinical Social Worker - Care Mgmt, LMHC - Licensed Mental Health Counselor - Care Mgmt, LMHP - Licensed Mental Health Professional - Care Mgmt, LPCC - Licensed Professional Clinical Counselor - Care Mgmt, LPC - Licensed Professional Counselor - Care Mgmt, Must be an independently licensed behavioral health clinician - Care Mgmt License and Certifications - Preferred CEAP - Certified Employee Assistance Professional - Care Mgmt Salary Range Salary Minimum: $58,440 Salary Maximum: $93,500 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law. This position may be eligible for short-term incentives as well as a comprehensive benefits package. Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco-free workplace. EOE/M/F/Vet/Disabled. Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their position; and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures. Magellan is the employer of choice for hard working people interested in making a difference in the health care industry and in the communities where we work and live. Our strong culture of caring is the common thread in both our business strategy and our work environment. We value professional growth and development, total health and wellness, rewards and recognition as well as employee unity. Magellan is a place where you can thrive. Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law. Magellan is committed to meeting applicable Federal labor and employment law posting requirements by providing necessary posters in a format which is easily accessible and conspicuous to all applicants. Copies of applicable posters are accessible by clicking here. Warning: Employment Scam It has come to our attention that a false representative is contacting potential candidates and offering them work at home positions with Magellan Health. “Interviews” are conducted completely through email and the false job offer includes the promise of a check to be issued to the candidate for the purposes of setting up a home office. Please know that Magellan Health does not interview any candidate through email, nor do we issue checks to candidates to set up home offices. All of our available positions are posted on legitimate job boards and our recruitment team directly contacts candidates should there be a fit. If you suspect you are being contacted by a false representative of Magellan Health, please call 410-953-2911
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via Jooble
posted_at: 3 days agoschedule_type: Full-time
UPMC Workpartners' Lifesoultions team is seeking a Limited/ Casual Employee Assistance Program Specialist/ Virtual Behavioral Health Specialist!
Under the direction of LS Clinical Director and/or the Medical Director, the EAP Specialist is responsible for providing the clinical services for the Employee Assistance program, which provides confidential counseling and guidance to the employees... household members, Medicare members, students of various
UPMC Workpartners' Lifesoultions team is seeking a Limited/ Casual Employee Assistance Program Specialist/ Virtual Behavioral Health Specialist!
Under the direction of LS Clinical Director and/or the Medical Director, the EAP Specialist is responsible for providing the clinical services for the Employee Assistance program, which provides confidential counseling and guidance to the employees... household members, Medicare members, students of various contracted organizations and telemedicine clients who are experiencing personal, mental health and/or job-related problems. EAP Specialist will provide short term, focused clinical interventions for clients utilizing telemedicine platform. EAP Specialist will establish collaborative relationships with clients, physicians, health care providers, and employers to achieve desired outcomes. The EAP Specialist will consult with supervisory and management personnel in handling staff member performance problems and in determining appropriate actions. EAP specialists will develop and present trainings to employer groups as requested. EAP Specialists will be a conduit to a myriad of resources, including Health Coaching, awareness of website resources, and community and provider resources.
This is a hybrid role and requires one weeknight a week. 8:30a-5p is the daylight shift and 11:30-8p is the evening shift.
The preferred office location, when on-site, is UPMC McKeesport. But, there is office availability at some other locations i.e. Erie and UPMC Mercy and can be discussed in an interview.
Responsibilities:
• May serve on committees or participate in special projects.
• Respond to requests for department interventions, in consultation with the Senior Director, Clinical Director, and/or Clinical Manager.
• Assist supervisory/management personnel in assessing employee performance problems and in the consultation to management when a staff member's problem or impairment interferes with job performance.
• Participate in group and individual supervision as required. Be prepared to present a clinical case in a well-ordered manner.
• Provide assistance and information regarding EAP intervention on particular organizational problems or requests, including but not limited to: drug testing and fitness for duty events, compliance with Department of Transportation (DOT), violent or potentially violent events, traumatic events, and downsizing activity of the organization. Coordinate involvement of other EAP staff as necessary, and in consultation with LS Senior Director, Clinical Director, and Clinical Manager.
• Provide liaison with community and private referral resources, as well as managed care entities. Develop, recommend, and research external providers, as appropriate, and expand and improve the EAP referral network as necessary.Provide clinical support for telemedicine consultation in collaboration with physicians and health care providers as requested.
• Complete intake, assessment, referrals, and case management for employees, their household members and telehealth clients with personal, work-related, mental health or career issues. Maintain confidential records for each client and maintain ongoing case management and follow up. Session benchmarks are determined, and expectations are for counselors to meet those benchmarks.
• Maintain timely client and activity documentation. Utilize documentation systems associated with both EAP clients and telehealth clients in the behavioral health virtual platform.
• Participate in research protocols and collecting data as directed, and participate in writing, publishing, and presenting EAP/telemedicine programs and initiatives when possible.
• Implement and complete special projects as requested.
• PROVIDE DIRECT CLINICAL SERVICES Serve as a role model of Service Excellence for the institution by providing quality employee counseling services that are responsive to client needs, proactive in scope, and accessible in nature. Using the Basics of Service Excellence as a guide, respond to the needs of individual employees, departments, or other organizations, with courtesy, respect, and a positive outlook that reflects the team effort of the department. Provide short term, client focused interventions via in person or live video with identified clients who are looking for help with a broad range of personal or mental health needs. Educate clients on coping skills, help them set goals and assist them with tools/strategies for problem solving Show more details...
Under the direction of LS Clinical Director and/or the Medical Director, the EAP Specialist is responsible for providing the clinical services for the Employee Assistance program, which provides confidential counseling and guidance to the employees... household members, Medicare members, students of various contracted organizations and telemedicine clients who are experiencing personal, mental health and/or job-related problems. EAP Specialist will provide short term, focused clinical interventions for clients utilizing telemedicine platform. EAP Specialist will establish collaborative relationships with clients, physicians, health care providers, and employers to achieve desired outcomes. The EAP Specialist will consult with supervisory and management personnel in handling staff member performance problems and in determining appropriate actions. EAP specialists will develop and present trainings to employer groups as requested. EAP Specialists will be a conduit to a myriad of resources, including Health Coaching, awareness of website resources, and community and provider resources.
This is a hybrid role and requires one weeknight a week. 8:30a-5p is the daylight shift and 11:30-8p is the evening shift.
The preferred office location, when on-site, is UPMC McKeesport. But, there is office availability at some other locations i.e. Erie and UPMC Mercy and can be discussed in an interview.
Responsibilities:
• May serve on committees or participate in special projects.
• Respond to requests for department interventions, in consultation with the Senior Director, Clinical Director, and/or Clinical Manager.
• Assist supervisory/management personnel in assessing employee performance problems and in the consultation to management when a staff member's problem or impairment interferes with job performance.
• Participate in group and individual supervision as required. Be prepared to present a clinical case in a well-ordered manner.
• Provide assistance and information regarding EAP intervention on particular organizational problems or requests, including but not limited to: drug testing and fitness for duty events, compliance with Department of Transportation (DOT), violent or potentially violent events, traumatic events, and downsizing activity of the organization. Coordinate involvement of other EAP staff as necessary, and in consultation with LS Senior Director, Clinical Director, and Clinical Manager.
• Provide liaison with community and private referral resources, as well as managed care entities. Develop, recommend, and research external providers, as appropriate, and expand and improve the EAP referral network as necessary.Provide clinical support for telemedicine consultation in collaboration with physicians and health care providers as requested.
• Complete intake, assessment, referrals, and case management for employees, their household members and telehealth clients with personal, work-related, mental health or career issues. Maintain confidential records for each client and maintain ongoing case management and follow up. Session benchmarks are determined, and expectations are for counselors to meet those benchmarks.
• Maintain timely client and activity documentation. Utilize documentation systems associated with both EAP clients and telehealth clients in the behavioral health virtual platform.
• Participate in research protocols and collecting data as directed, and participate in writing, publishing, and presenting EAP/telemedicine programs and initiatives when possible.
• Implement and complete special projects as requested.
• PROVIDE DIRECT CLINICAL SERVICES Serve as a role model of Service Excellence for the institution by providing quality employee counseling services that are responsive to client needs, proactive in scope, and accessible in nature. Using the Basics of Service Excellence as a guide, respond to the needs of individual employees, departments, or other organizations, with courtesy, respect, and a positive outlook that reflects the team effort of the department. Provide short term, client focused interventions via in person or live video with identified clients who are looking for help with a broad range of personal or mental health needs. Educate clients on coping skills, help them set goals and assist them with tools/strategies for problem solving Show more details...
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